Arkansas Urology

Arkansas Urology

We are the state’s premier urology practice, providing comprehensive treatment services for men and women. We provide our patients with the most effective, state-of-the-art … See more

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Arkansas Urology Reviews ( 250 )

  1. I loved Dr. Hendrix! She made me feel like I wasn’t the only one having the trouble I was having. She gave me meds that I think will solve my problem and explained why she gave me those meds.

  2. First appointment and first time at this clinic actually I’m impressed 815 appt time and my name was called at 815. Got X-ray waited five minutes got called and placed in room. Seen nurse. B/p vitals. Routine nurse walked out dr in then was out total time. 35 minutes

  3. Five second check in because I had already given information through the portal. Everyone from the front desk to the nurse for my Doctor was so sweet. The lab tech got my blood on the first try. …

  4. Dr Mooney is one of the absolute greatest physician there is I could only rate him and Arkansas Urology 5 stars he is definitely a 10 star
    ⭐⭐⭐⭐⭐⭐⭐⭐⭐⭐ Dr.

  5. I was very impressed with Iris Kennedy. She is obviously much more than qualified to treat patients. Her knowledge and demeanor put me at ease and quieted my fears I brought to the appointment. Very short wait time.

  6. This team is awesome. They took my issue very seriously, treated me professionally, and saw to it I would get appropriate aftercare. I highly recommend Arkansas Urology!

  7. Arkansas Urology is a very fine facility they have taken care of my son for many years. As for myself dr. Moore he’s a fine doctor and I do believe that he can take care of my problem I’ll know in a couple of weeks.

  8. Had a very great and productive service with Dr Gail Jones, very educational as well Awesome. Loved how she explained everything so that I may understand it and her Nurse as well

  9. Felt welcomed at check in. Was seen promptly after sampling. Got thorough attention, clear explanations, and informed responses to my questions from PA. Have trust in care from AR Urology Center.

  10. The urology clinic was expecting us and had us prepared for our appointment upon arriving. The staff was friendly and knowledgeable and the facility had an abundance of staff willing to help or guide you the right area for your appointment. …

  11. The doctors and staff here are the best. Everyone pays attention to your needs and takes time to explain in depth anything you ask about. They seem very conscious of the fact that their patients’ time is valuable and try to keep your …

  12. Had a great visit with Dr. Henderson prepping for my prostate cancer surgery. Was extremely pleased with him and his explanation of the process and taking the time to answer all of my questions. Feel much better about surgery now and look forward to having it taken care of very soon. Thank you, Dr. Henderson!

  13. No problems with my visit, but I had numerous text and email reminders about my appointment, including a Covid screen questionnaire, and no one thought to inform me about the no visitors policy. So, my poor wife wound up sitting outside …

  14. Normally I prefer seeing the nurse practitioner but I think today I would be the exception and I would have preferred to see the doctor. She was short, degrading, laughing at me because I couldn’t remember what I said; I’ve recently had …

  15. David did my ultrasound. I looked for his reaction. When he saw the image of the jackstone in my bladder. I asked if it was big. He nodded yes! He had a sense of pride in his workmanship. In the end, David wished me good luck. For a moment I felt like more than just a piece of meat.

  16. Wish I could give a 5, but we were there at 9:15 (our appointment time) and weren’t seen till 10:20. The time with Wichelle Williams lasted 4 minutes. Just wish my 91 year old mother didn’t have to wait so long. Otherwise everyone was nice and the visit was pleasant.

  17. Pretty good visit. Everyone was professional and courteous. But get rid of your stupid mask mandate. I will not revisit your clinic again until it’s lifted. You’re violating my right to self-determination. I chose to use your services, I can also choose not to.

  18. You better make sure you’re seeing a doctor for your visit. There isn’t enough character limit in this box to describe my experience.

  19. Very Professional while Maintaining a very Personel feel, making you feel like you are important and should be part of all decisions being made in regards to your heath.

  20. I walked up to check-in with four people there. Not a one greeted me or addressed me so that I knew who to check-in with on arrival. In and out quickly with doctor. Blood draw was easy and quick.

  21. I made an appointment 6 months ago with Arkansas Urology and when I arrived for my appointment I was told that it had been cancelled without any notice to me. I feel like Arkansas Urology is more interested in expanding and remodeling than patient care.

  22. It was horrible. I checked in at front desk, went to Pod C like I was told and waited for almost an hour. Then I saw a sign that said if waiting over 30 mins go to reception desk, and I went there and a different lady told me I wasnt checked in. You need to fix that.

  23. Excellent treatment and clinic – Dr Coussins has treated me for 16 years or so and always has a positive attitude. Schedulers and lab technicians are great. Highly recommend.

  24. Dr Claybrook is an outstanding doctor. He is professional and so kind. His nurse is such asset to him. She is so sweet and sets the tone for Dr Claybrook’s office.

  25. It appeared that the doctor had not looked at my chart and my past history before asking me the exact same questions I had filled out online the day before. She had no idea of anything about me or that I had been a patient of Dr. Gail Jones and been treated for the exact same problem several times over the past two years

  26. The man that performed my ultrasound was courteous, efficient, capable, and quick, I appreciated his politeness, and respect.
    I was then walked to my X-Ray, as before the gentleman performed his job with …

  27. The professionals that I saw were wonderful. They are knowledgeable and care about my health. I feel fortunate to have them helping me stay healthy and active!

  28. I have been welcome with kindness and respect at very visit. Time was given to answer any and all questions. Arkansas Urology is 5 stars in my book. Thank you.

  29. Friendly , Fast, and Efficient. I was quite worried due to some of the reviews I read. However it truly was a great experience. Staff is great from beginning to the end ♡ Thank you all.

  30. The x-ray technician was very professional yet friendly, making the experience very pleasant and stress free!
    The supporting staff were all above average friendly! Loved them!

  31. Dr. Moore it’s very unprofessional his nurse call me after 2 appointments that I reschedule for different reason and she call me and say over the phone Dr.Moore it’s the last chance he give you for the appointment of not you need to see …

  32. It was super fast but the lady who did my blood pressure left me in forever with the cuff and hardly said two words to me. I really had no idea what was going on and usually they let you know what’s next.

  33. I met with the personnel at the Little Rock location for a follow-up procedure to remove my catheter and surgical drain. They were all very nice and thoroughly professional. The procedure took only a few minutes and I was on my way! …

  34. all good experience, as usual, with one exception at initial check in desk – don’t know a name but one of the check-in personnel was somewhat distracted and a bit rude….probably that person was having a bad day…..really the first time I’ve encountered anyone with that attitude at AR Urology in nearly 20 years as a patient.

  35. My first time going. The facilities and check in were great. The wait time was an hour a little long but a lot of Dr’s offices do this as if our time is not valuable . They require copays up front. I could not ask for a more caring and …

  36. Got in fast and got out every
    One was super nice the front desk could used friendly people that talk loud enough you could hear them but then I am old might be my hearing

  37. The staff was friendly and helpful. They have things moving along at a good pace to get you prepared to see the doctor. Doctor Moore came into the room in a timely fashion. He was focused and professional. I had an overall good experience.

  38. Everything went as according to plans. On time, courteous and efficient staff. Doctor did procedure and I was on my way home.

  39. I was improperly checked in and ended up waiting an hour to be brought back and another 45 minutes to be seen, since they had to squeeze me in. Staff was kind and understanding of my frustration.

  40. Dr was great, but scheduling is ridiculous. I’ve called 15 times trying to schedule a procedure. Always the same a voicemail and no call back. At this point I will be going elsewhere for my procedure.

  41. Showed up 15 minutes early with paperwork fully completed and submitted before hand, ended up sitting in waiting room for an hour and half past my appointment time, then another 30 in the doctors office for a 5 minute appointment

  42. here i am stage x pca and having had an overtime(19 mins.) robotic p ectomy in 2010 by the renown dr mooney and chemo(lupron) and 45 carti beamed rad tx, and now under the astute, kind, respectful, knowledgeable, precise care of apn iris …

  43. It was my first time there didn’t know what to expect but the staff was real helpful and knowledgeable for what I needed to know and Dr. claybrook was one of the best I didn’t mind taking the time to explain things to you and talk things over

  44. I had an awesome experience with Miss Wischelle Williams very professional very courteous and very easy to talk to I hope that she continues to work for Arkansas Urology for many years to come

  45. Excellent care, welcoming & friendly staff. Very short waiting periods. Would highly recommend anyone who needs help to use AR Urology.

  46. My radiology appt. was smooth and easy but I was unable to see the Dr. because of the excessive wait time. I left after scheduling a phone consult for Wed the 14th.

  47. Fine visit. Staff friendly, Dr. very personable. Wait of over 1hr. was pretty inconvenient. Cold temperature in office was totally unnecessary- most people were freezing.

  48. Super nice receptionists and staff. My doctor was great in providing validation and reassured me that my pain is real. Overall, it was a good experience.

  49. I come on the wrong day for my appointment and the young ladies at the front desk work everything out and the doctor work me in . Everyone was so nice and helpful

  50. Been try to schedule a vasectomy.
    Did all the online line paper work and necessary hoops. They scheduled my consultation a month out… no big deal not an emergency. Scheduled everything I need to …

  51. Because of a large patient load it is hard to schedule an appointment in a good turn around time. Friendly people nice facility just too long out to see a doctor.

  52. Dr. Henderson really addressed all my needs and concerns as a new patient, having just moved here from Arizona and had a surgery prior. To coming here. I’d strongly recommend him

  53. Everyone I encountered was nice and professional, the facility looked great and Amy took care of the nursing portion, of course, doctor Henderson was better than ever allowing you to explain your present physical and mental state and then giving you sound medical advice

  54. Everyone from Kim The ultrasound operator to Carla the checkout person was very helpful and friendly.
    Dr. Claybrook is always friendly and informative. All around a very good experience.

  55. Got in in a timely manner, dealt with one person(forgot his name) but he was very friendly and knowledgeable about what he was doing, then talked with Michelle who was very nice and went over the procedure some, made sure I knew I would …

  56. Very professional facility and staff. It would be great if all medical practices were run like this. Gives a patient confidence that their treatments will be the very best.

  57. Was pleasantly surprised, didn’t have to wait long after my appointment time. Everything went smoothly and nurse, nurse practitioner and Doctor were all nice and efficient. Impressed!

  58. Getting thru to a knowledgeable scheduler was quick and easy. Checkin was smooth and efficient. I was seen before my appt time. Doctor was professional and attuned to my concerns. Various courses of action were explained and agreed upon. Lab technician was fantastic: did not feel a thing. 5 Stars all the way around!

  59. Dr.Taylor Moore is kind, passionate and takes time to explain all options and procedures. He has a great team of nurses and staff that always treat patients with respect and support. I would recommend him and AR Urology to anyone needing a urologist.

  60. Medical care is great, however, had issues w/ appt changed by AR Urology x 2. RECEIVED no notification of cancelation by provider until I presented to appt after driving approx 1.5 hrs. To their credit, they were able to get me in w/ another provider w/ minimal wait. Appreciated they were able see that my needs were met.

  61. my experience with the staff, clinic and physician was 5 star, very personable and answered all my questions. My hour and a half wait was unfortunately a negative 3 stars. I would have appreciated some notice if there was an emergency & …

  62. It took 3 hours to get in to see a doctor and Henderson takes an x-ray and says there’s nothing wrong with my back after the Conway regional medical center ER had already specified that I have a stone in each kidney and a cyst on one of my …

  63. This was my first visit to this facility and I was very impressed with the efficiency of the staff. They were polite and knowledgeable. Staff was friendly and professional. Dr Claybrook answered all questions and concerns. Would definitely recommend this facility.

  64. My experience was very good with the lab and doctor. Check in could use some happy pills or maybe a job they enjoyed more. I have never had any doctors or nurses that could top Doctor Mooney or Iris and the other nurses. All in al a great visit. Thanks

  65. After an hour past my appt time I had not been called when a number of people who came in after my 9am appt time had been. At 10am I asked at the desk about that. The lady went inside the pod, and I was then called.

  66. My family and I have been going to Arkansas Urology for our urological needs for many years now, and I can’t say enough about how wonderful A.U. doctors, nurses, and staff treat us with each and every visit. I typically go to the Conway …

  67. Horrible. It started off great when I first came to Arkansas Urology. However, I contacted them over a month ago about pain I was having with the constant promise of call back, I got a follow up saying sorry still haven’t talked to my …

  68. Great. Took my 92 year old father there. Dr. Moore and his staff was very attentive. Dr. Moore listened to all of Dad’s health problems and advised a course of corrective actions. We have an branch office closer to home, but we would rather drive the extra distance to see Dr. Moore.

  69. The staff were very professional and inviting. My only issue is I paid a $228 copay for a visit I didn’t need. My PCP referred me to a urologist for a lab test. After arriving, I found out the urologist was referring me to another …

  70. Not good They scheduled an ultrasound at 11am and the doctor at 1pm the lady said I could leave and come back I live about 40 miles from there so I had to sit in the lobby and wait about 2hrs for the next appointment. I probably look for clinic that won’t let there patients sit in the lobby for 2hrs.

  71. Arrival confusing, checked in at check out desk. Nurse, Nurse Practitioner & Dr were thorough, efficient & informative. Good experience considering why I was there.

  72. We are very pleased with the care that we’ve received at Arkansas Urology. The staff is very friendly and helpful. Dr Goodson is the best! He takes the time to explain things and gives us plenty of time to ask questions.

  73. I couldn’t have asked for a better experience. I checked in .. only waited a minute or two then I was taken back .. met w/Dr Goodson. We discussed issues & he explained my options.. we decided a treatment plan .. set the wheels in motion and off I went. Informative.. thorough.. professional & helpful.

  74. Great visit with Dr. Taylor Moore today. He was very professional, informative and caring. My wife and I also appreciated interacting with Emily and Dr. Moore’s wonderful staff 🙂
    Dr. Mel & Sheri Collazo

  75. Your request for my comments regarding my last visit indicates my comments would be posted publicly. Therefore I will not post my comments. I don’t think you would want me to post them. Let’s just say I was highly disappointed and even …

  76. Great customer service, they really listen and make adjustments accordingly. I appreciate the quality care I receive through this location and staff.

  77. Have been a patient for 10 years. Staff and physicians are excellent and would definitely recommend. Annual checks are important and Arkansas Urology is the best!

  78. Very professional and friendly staff. I feel that they listened and fully addressed my concerns and answered my questions. They presented options and helped me decide what was best for me in both the short and the long term.

  79. My experience with the nurse Kate was phenomenal she is a dedicated and experienced nurse I truly appreciate her for her time, patience, and compassion with me.

  80. I was told I was going to lab by tech amd APRN would determine my need for antibiotics. I was told my xray would show if all the stone was gone and no particles left, still no answer. At lab both tech and APRN Williams left to lunch and I …

  81. I met with Rachael from Axonics about my implant and why I have been unable to see positive results. She changed the program to a new one and stated she would call me within two weeks. She assured me that I can also reach out to her with questions or issues as well

  82. i had a ct scan my interstem implant was also checked. i liked the fact i was able to get the result of my ct scan during my appointment and a person in your office explained the results. i was pleased that dr. merrott (sp?) will do my …

  83. No wait time hardly at all. Efficient and friendly. Doctor Goodson gets to the point and has a good bedside manner. In and out in less than 1/2 hour. 👍👍 …

  84. It took more time standing in line to check in and out than the total amout of time I was permitted with the medical professionals. (Doctor, Nurse, Phlebotomist) They didn’t address my concerns. I don’t believe they provided me appropriate care. Arkansas Urology seems to me to be a “one size fits all assembly line”.

  85. Thanks to everyone at Arkansas Urology for being courteous and professional from the front desk to X-ray to ultrasound to blood work and any and all other tests that give my Dr. the results needed to determine my specific needs. I’m a very satisfied longtime patient!!!

  86. The wait time for check in, check out, lab work, and to see Dr. Goodson, were all very good. The staff was polite and professional. Dr. Goodson did an excellent job of reviewing and explaining my problems/options and answering questions.

  87. We’re all fortunate to have Iris Kennedy and her support staff caring for us at Arkansas Urology. They are willing to go the extra mile as they deliver personal care to each patient. Five stars for Iris, Dr. Mooney and Arkansas Urology.

  88. Pleasant experience 😋
    Would like it better if the young “kids” wouldn’t address me by my first name. Would be really great if I had earned the right to be called Mr. at this stage of my life.😋 …

  89. It was my husband’s first time to see Dr Moore. He saw Dr Langford for many years. We were very pleased with Dr Moore’s care and professionalism. …

  90. The doctor, PA and nursing staff were wonderful, professional and efficient. But I agree with the person that stated that the check-in personnel could uses some classes in manners, proper greeting and politeness.

  91. My visit to Arkansas Urology was very pleasant. The wait time was not very long and the employees were very nice and helpful. My PA was Brian Cearley and he was excellent. I had my blood drawn to check my psa and I did not feel the needle at all. Great place to have your Urology needs addressed.

  92. Dr Taylor Moore and his staff were extremely professional. Dr took time to discuss my treatment. I did not feel rushed when asking numerous questions. I was seen at my appointment time. Facility was very clean. I will continue with Arkansas Urology.

  93. I’m just thankful that we have a facility here in Arkansas that has taken really great care of me. Especially Dr. Mooney and his staff and Iris Kennedy and her staff along with the lab technicians! God bless y’all!!

  94. I got right in on schedule for my Renal scan, and my appt. to see the Dr. I didn’t have to wait long to have my blood drawn either. Great people, and Dr. Kennedy was very attentive to my well being! AAA+++

  95. I had an excellent visit. They were on time, efficient and respectful. Tests was done in a timely manner, read and results given by the doctor. Very organized, efficient and friendly.

  96. The Lady at the checkout desk was extremely rude. She intentionally turned her badge around after another worker brought it back to her so I wouldn’t see her name. She didn’t say hello she was very cold in her interaction with me. She did …

  97. I Arrived at 2: 40pm to check in to a 2:45 appointment, paperwork already done. I walked in to “4 receptionist being short of staff”. A man crying at the front desk for 25 minutes to one of the receptionist. Then the lady (Carla) who …

  98. I waited 6 months for my appointment day to arrive. It was at 10:00 am so I checked in at 9:30. At 10:15 I went to the desk and ask why they hadn’t called me after 45 minutes. They said I was next so I stood due to lack of seating. …

  99. I was urged to keep my appointment with Arkansas Urology due to my symptoms despite the fact that I have the flu. The X-rays & ultrasound staff were very courteous but the doctor refused to see me & did not have another doctor see me …

  100. Caleb Bozeman is excellent. I cannot recommend him highly enough. Caring and thorough as well as friendly and personable. A rare find in a physician. If you are looking for a urologist and can get in, he’s your man!

  101. The staff was very kind and efficient. My only dis-satisfaction was that the lady at check in never made eye contact and never smiled. She was holding her head, so I asked if she had a headache, and offered sympathy. So, maybe her demeanor was just because she didn’t feel well. We all have those days .

  102. Had a very good visit with David in CT. He’s such a great technician and friendly guy. Met Bryan Cearley PA another great practitioner. Very through and answered all my questions. Thank you very much!

  103. I saw Dr. Mooney today. Fantastic!! Knowledgeable and caring. Wait time is minimal. His staff is great too. Arkansas Urology is the best. I wouldn’t go anywhere else. 5 stars +

  104. I’ve had a good experience here. The staff are friendly and pretty fast for the volume. Very thorough. Went over the details of my tests and explained results and procedures very well

  105. Just finished my first patient appointment with Dr. Goodson at Arkansas Urology. I was impressed. Completed med history online prior to visit. Check In was quick and efficient, wait time was brief. Dr. Goodson was friendly but very …

  106. The ability to do all paperwork online ahead of time is great. Check in was very easy. The staff are friendly and the doctor took time to answer questions without making you feel like you were being rushed and my appointment was on time.

  107. Getting from car to office was horrible. No place to park. I was on a walker due to torn meniscus. Once inside everything was great. My appointment was at 930 and I was seen and on my “walk” to my car at 1030. Staff were all very …

  108. I have had the best care during this time with prostate issues that eventually became cancerous. Dr Claybrook, Iris Kennedy and the nursing staff have been the best during this time. The cancer center personnel are included in the best …

  109. Construction is going on and finding a parking space was not easy. I had to walk up from the surgical center. If you have a loved one that can’t walk please make arrangements for them. As usual my medical care was wonderful and prompt.

  110. Always a pleasant experience coming here. I feel like these good people have saved my life! Thank you so very much for your compassionate care. Sincerely David Reh

  111. Very friendly and an easy check in.Great Atmosphere. All my questions were answered thoroughly by the staff. Dr Mooney is so caring and listened to all my concerns and took the time to explain how he would be caring for me.Thank You Arkansas Urology!

  112. Everybody during my appointment was smiling and very friendly. This makes for a better and lower stress level when that is being displayed. Joy and friendliness will cause people to return. .. Thank you so much Arkansas Urology for a wonderful visit.

  113. Everything was great! The only reason I didn’t give a 5-star rating is my 2:30 appointment didn’t happen until after 3:00. I realize things sometimes run long, so it’s not really a big deal.

  114. From check in to check out, everyone and everything was very efficient. My doctor and nurses were very professional and extremely helpful along with being very friendly. Explaining procedures that were happening and ones being preformed in the future. I am pleased with this place.

  115. Friendly, courteous front desk staff. Dr. Bozeman’s nurses seem to enjoy their work and are friendly and cheerful. The waiting area can be a little noisy during high traffic times, but most other time is very quiet. Dr. B gets right to the point and answers any questions you have.

  116. Scheduled for Ultrasound and Dr Visit.
    Ultrasound was great and gentleman doing the procedure was very professional. Went to check in for Dr visit to be told Dr Moore wasn’t in today and I’d be …

  117. The staff is very pleasant and helpful. I do not like the amount of time it takes to check-in, however, after answering the questions, your doctor has a better understanding of issues you might have before he sees you. My specialist is very thorough.

  118. Dr. Moore was excellent as always. I am honored to have him as my urology specialist. His nurse is exceptional as well. I look forward to seeing them. Dr. Moore is very knowledgeable. His advice is something that I look forward to.

  119. Arrived at the time shown on my appointment card. 4 o’clock.
    Receptionist said their was a mistake that it should have been 30 minutes earlier as last appointment was at 3:30. However I was seen and all work was done. …

  120. I updated my profile and paid my co-pay before the appointment, so check in was quick and easy. Wait time to see the doctor was less than 5 minutes, and lab work went smoothly. I couldn’t have asked for a better experience.

  121. Got in fast was treated very well. The front staff to everyone behind the scenes is great. I thought I was going to see my usual Dr but saw someone else. Well to my surprise he was so kind and informed me of everything that needed to be done and how WE can fix the issue. Thanks again

  122. The visit with and Nurse was great. After The appointment we were told to wait and they would check to see if I could be worked in for a CT Scan with dye. After waiting for approximately 1 hour. My wife asked if an appointment had been …

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