We approach the business of waste collection with service as our top priority, with equal emphasis on performance and value for our customers. Our experienced corporate team has … See more
Never got a notice that they were the new trash pick up service when I called to inquire about it they said I’d have to pay 3 months upfront told them I could do just the first month cause I had not planned on another expense so I take it …
They missed our trash pick-up. I have called them every day since and get a new excuse and a promise for a return phone call. None which has happened yet. I have reached out to them on Facebook without a response or a solution. Very poor customer service.
We have been with this company for quite a few years never really had any complaints and all of a sudden our garbage is not being picked up I have had to call the office talked to manager and in six weeks my garage has been picked up twice …
Trash service is a joke they said they would pick up previous companies cans for the first 2 weeks. Well they didn’t now the can has been down to be emptied 2 weeks in a row and still not empty. Called last Friday and complained and called again today and still no results.
We moved into our house a week ago. We didn’t have a dumpster and was told to call ADSI to get set up for trash pickup….I’ve called everyday 3 times a day. I’ve never gotten an answer, I’ve never received a call back, & I’ve left SEVERAL …
Trash was to be picked up on Wednesday it is now going on Friday and our whole street has not been picked up. Some of the neighborhood has been picked up and some has not. No communication poor service.
my scheduled pick up was missed on 813/2019but after repeated calls my garbage is still out at the roa I am 9o years old and I have permission to place my can inside the open gate. I hope someone in charge will please pick up my garbage or tell me something .
Failed to pick up garbage, they gave us our cans because we used WM and we live on a private road, we called and got answered by a very rude lady who said they didn’t pick up on private roads, but why? WM did i thought y’all was supposed to be better!?!?
Charged july 13 posted july 17.Everyone on my road got a trash receptacle except me. When I called they told me my info didn’t get sent to them then wouldn’t bring a can until I paid (no one else on my road has paid at this time). Ok so i …
I have been a New customer for 2 weeks !!! Both weeks they picked up neighbors garbage and Both weeks left mine !!! A lady with them it would be picked up on Friday , last week Never happened !! Now I can not get anyone to answer my phone calls !!! My garbage is overflowing !!
After paying the bill the day it was received last week, the company failed to pick up the trash on the very first day it was scheduled for pick up. First we pay and increased rate and then they can’t even run the routes correctly. They picked up one side of the road and missed everything on the south side.
Absolutely horrible. If I had a choice in who I used, I would NEVER choose them.
Cost increased from prior service, was never sent a bill and then charged a late …
Arrow Disposal Services won the bid to pick up trash in Lee county. My pick- is on Tuesday, they have yet to pick up my trash. I called their office several times to get my issue resolved. Manager that is doing the route failed to call me or pick up my trash. I am very disappointed in the service
I’ve lived in my new home for 4 weeks. Getting a can was a challenge, last week my can was across the street in the ditch after pick up and multiple cans looked tossed aside. This week they didn’t even take my trash.
I guess the crew decides whether they want to come down your street or not. Signed up, got can, NEVER GOT SERVICE! We waited 3 weeks, called numerous times, put can out everyday JIC the day was wrong. NOTHING! The reason they got a one …
I just signed up and paid for service, but have no service, and they tell me it can take up to two weeks for them to even get me a trash bin, yet they simultaneously claim my service started when I paid. So far, this is starting out to be a very poor experience.
I see the rates have increased and my garbage doesn’t get picked up several times each billing cycle. You should at least credit us for the pickups you cant cover!!
This company doesn’t pick up trash as agreed or at all but mails the bill right on time . Never issues credit for services not received but states trash service will be suspended if Bill isn’t paid promptly. Y’all don’t pick the trash up anyway so what does it matter.
Forced to use this company due to Waste Management changes. Literally picked up our trash 2 times and the 3rd time they came and took my garbage can. I pay over $100 to have cans at my home.i called 3 times and still havee not returned my …
It’s Thursday and they were supposed to pick up Monday. Our entire street was skipped. Can’t get anyone to answer the phone and wasn’t informed of a change in pickup date. And for the person (who obviously knows them personally) saying we …
I called the number for arrow disposal services and was told that they picked up on Memorial Day. I had a schedule that said no pick up on that holiday.. just called and spoke to someone in customer service that they picked up on Memorial. …
ABSOLUTELY TERRIBLE!!! If I can give 0 stars, I absolutely will. They will take your trash can, but do not send out bills. We live in a trailer park and everyone has gotten their trash cans taken, but literally no one out here has received a bill from this company. TERRIBLE!!!!!!!!!!
This is a great company. They ARE professional, they ARE responsive, and if they mess up, they promptly correct the issue. These bad reviews are because of the counties bid on the trash service and the increase of cost for trash service. …
I have reported for several months that I am not receiving weekly services. Sometimes it’s every other week other times it’s been three weeks before my garbage is picked up. I have emailed with no response. I’ve called and reported. The …
If I could give zero, I would. Very unprofessional, and centered around grubbing peoples money. When I say the owner is money hungry, I mean they/them is willing to let you down in order to get one over on you, and then will try to play it …
So far I have nothing good to say .
They pick up who they want to pick up
I’ve been trying to get someone to call me back for almost two months! I need a trash can 🤦🏾♀️ …
Hi Tony does a great job. Some yall need some patience. Have a nice day
The only complaint I have is there is no schedule for holiday pickup
Never got a notice that they were the new trash pick up service when I called to inquire about it they said I’d have to pay 3 months upfront told them I could do just the first month cause I had not planned on another expense so I take it …
They missed our trash pick-up. I have called them every day since and get a new excuse and a promise for a return phone call. None which has happened yet. I have reached out to them on Facebook without a response or a solution. Very poor customer service.
We have been with this company for quite a few years never really had any complaints and all of a sudden our garbage is not being picked up I have had to call the office talked to manager and in six weeks my garage has been picked up twice …
Trash service is a joke they said they would pick up previous companies cans for the first 2 weeks. Well they didn’t now the can has been down to be emptied 2 weeks in a row and still not empty. Called last Friday and complained and called again today and still no results.
The one In Salem Alabama is very unprofessional i called the supervisor about my can and he hung the phone up on me twice
We moved into our house a week ago. We didn’t have a dumpster and was told to call ADSI to get set up for trash pickup….I’ve called everyday 3 times a day. I’ve never gotten an answer, I’ve never received a call back, & I’ve left SEVERAL …
Trash was to be picked up on Wednesday it is now going on Friday and our whole street has not been picked up. Some of the neighborhood has been picked up and some has not. No communication poor service.
my scheduled pick up was missed on 813/2019but after repeated calls my garbage is still out at the roa I am 9o years old and I have permission to place my can inside the open gate. I hope someone in charge will please pick up my garbage or tell me something .
Failed to pick up garbage, they gave us our cans because we used WM and we live on a private road, we called and got answered by a very rude lady who said they didn’t pick up on private roads, but why? WM did i thought y’all was supposed to be better!?!?
Charged july 13 posted july 17.Everyone on my road got a trash receptacle except me. When I called they told me my info didn’t get sent to them then wouldn’t bring a can until I paid (no one else on my road has paid at this time). Ok so i …
Driver drove past at least three houses, mine included and did not pick up trash on Wednesday as scheduled. My address is 2900 Lee Road 401.
I have been a New customer for 2 weeks !!! Both weeks they picked up neighbors garbage and Both weeks left mine !!! A lady with them it would be picked up on Friday , last week Never happened !! Now I can not get anyone to answer my phone calls !!! My garbage is overflowing !!
After paying the bill the day it was received last week, the company failed to pick up the trash on the very first day it was scheduled for pick up. First we pay and increased rate and then they can’t even run the routes correctly. They picked up one side of the road and missed everything on the south side.
Our garbage can is regularly skipped. No customer service. They take your money and don’t do their job.
Absolutely horrible. If I had a choice in who I used, I would NEVER choose them.
Cost increased from prior service, was never sent a bill and then charged a late …
Arrow Disposal Services won the bid to pick up trash in Lee county. My pick- is on Tuesday, they have yet to pick up my trash. I called their office several times to get my issue resolved. Manager that is doing the route failed to call me or pick up my trash. I am very disappointed in the service
I’ve lived in my new home for 4 weeks. Getting a can was a challenge, last week my can was across the street in the ditch after pick up and multiple cans looked tossed aside. This week they didn’t even take my trash.
I guess the crew decides whether they want to come down your street or not. Signed up, got can, NEVER GOT SERVICE! We waited 3 weeks, called numerous times, put can out everyday JIC the day was wrong. NOTHING! The reason they got a one …
I just signed up and paid for service, but have no service, and they tell me it can take up to two weeks for them to even get me a trash bin, yet they simultaneously claim my service started when I paid. So far, this is starting out to be a very poor experience.
Dumped my entire can in my yard and left it called the office and the manager refused to do anything about it sorry company
I see the rates have increased and my garbage doesn’t get picked up several times each billing cycle. You should at least credit us for the pickups you cant cover!!
This company doesn’t pick up trash as agreed or at all but mails the bill right on time . Never issues credit for services not received but states trash service will be suspended if Bill isn’t paid promptly. Y’all don’t pick the trash up anyway so what does it matter.
Forced to use this company due to Waste Management changes. Literally picked up our trash 2 times and the 3rd time they came and took my garbage can. I pay over $100 to have cans at my home.i called 3 times and still havee not returned my …
Truck can byty our house and vustef the garbage can. I have emailed, called and sent a message through Facebook with no response
It’s Thursday and they were supposed to pick up Monday. Our entire street was skipped. Can’t get anyone to answer the phone and wasn’t informed of a change in pickup date. And for the person (who obviously knows them personally) saying we …
I called the number for arrow disposal services and was told that they picked up on Memorial Day. I had a schedule that said no pick up on that holiday.. just called and spoke to someone in customer service that they picked up on Memorial. …
ABSOLUTELY TERRIBLE!!! If I can give 0 stars, I absolutely will. They will take your trash can, but do not send out bills. We live in a trailer park and everyone has gotten their trash cans taken, but literally no one out here has received a bill from this company. TERRIBLE!!!!!!!!!!
This is a great company. They ARE professional, they ARE responsive, and if they mess up, they promptly correct the issue. These bad reviews are because of the counties bid on the trash service and the increase of cost for trash service. …
I have reported for several months that I am not receiving weekly services. Sometimes it’s every other week other times it’s been three weeks before my garbage is picked up. I have emailed with no response. I’ve called and reported. The …
If I could give zero, I would. Very unprofessional, and centered around grubbing peoples money. When I say the owner is money hungry, I mean they/them is willing to let you down in order to get one over on you, and then will try to play it …