A company that overcharges because it runs an illegal monopoly in the areas that it represents, an illegal monopoly in Eagle Bend MN as well as several other locations. Just terrible people with no morals that are into price fixing and monopolistic practices.
Very poor service can’t even use Vice girl pro stick unbelievable the only place I’ve ever had internet that will not allow me to watch live stream TV threw a stick
These people don’t seem to get updates on when people die. And apparently don’t believe people when they are told that the person or in this case, both people have passed.
I love having a internet provider that makes me feel like Im living in a third world country. With the slow speeds and the internet being constantly down. It makes it really easy to pretend like Im living in bagdahd.
Consistently on strict NAT type, ping through the roof, can’t have many people on the internet or lag, and have to restart router every other day. Shape Up.
I just want to thank the wonderful woman who helped my business in a crunch – after accidentally shipping a package to them she went out of her way to help us fix the problem! Truly kind, above-and-beyond service, thank you!
Expensive prices for slow services. Continually cutting channels from the cable line up but never reducing the price. Much cheaper to bundle with Century Link & satellite.
Literally been waiting for internet to be installed in my house for two months!! Ridiculous. I mean seriously for the prices we pay around here service should follow suit. But with a monopoly they don’t care if your satisfied cause who else are you gonna go with for internet?!
Piss poor company expensive”high speed” internet meaning the slowest internet. Constantly lossing internet connection. They blame it on me having to many devices on …
Been trying to get internet out at our house since October….it’s now end of March and we have submitted the forms 5 times now since then, talked to how many different people, was suppose to get temp lines before winter, it’s been almost a …
Very sub-par internet speeds and they are the monopoly in town.
10 mbits down is pretty awful for a CABLE connection.
1/2 mbit upload speed is also ridiculously bad. …
I’m am happy that after 2 years of mayhem dealing with this company we finally have internet. Technicians & essential workers were wonderful. Management of company is a total train wreck.
Horrible company to deal with. Service is completely slow and unreliable. Called to cancel services and 3 months later they’re still sending bills and said they didn’t get any cancellation notice which is wrong. They won’t credit account for services that weren’t used. Rediculas customer service!
I had my internet & phone installed the end of January so the cords couldn’t be buried. I called early in May to ask when it would get done & was told I was on the ‘list’. A few weeks later when I called again I was still on the list. …
My husband works for Arvig so can’t complain too much but I wish they’d put on their website or somewhere that their building is under construction. Let alone they didn’t answer the phone the 3 times I called. It was during business hours so I know they were open.
Upgraded to the new gig package and have had daily disconnects while gaming, especially around 12am, rarely used to have these type of issues. My number is the same as it been since subscribing to the services over a year ago. Walther does a great job at installation.
Fix your cable television reception. At least six channels rarely have reception. Your rates continue to rise. If you didn’t have a monopoly you would be out of business.
Horrible Service. My internet was down all day and I called in and they gave me only a $5.00 credit. I can not wait for the day another provider comes in to this area…. I would pay extra just as long as I could dump Arvig!!!!
They truly take advantage of the small communities in the area by grossly over charging the low income smaller towns for their service while larger towns with financial stability are charged a fraction of the price. These prices should be balanced out. We changed to satellite internet – faster speed and much cheaper.
Friendly staff, Cable is on par, phone is obsolete but works fine, but poor Internet service. Internet is unbearably slow. Not sure why 0.5MB upload speeds are the standard with cable Internet, but they put a huge damper on how well the …
We have been working with Jennifer and Chad. They have been so helpful and explain everything clearly, and answered my many questions. We have found Arvig staff very easy to work with. We would definitely recommend Arvig!
Canceled my account tens years ago 2010 they kept sending me a $5 credit now it’s a actual bill for $2.57 with a late fee, don’t ever start an account with them they are to poorly managed. KMA Update 5/27/2021 after leaving this neg review they sent another bill what a bunch of NO MINDS don’t use this company for anything
This rating is mainly for customer service rep (during 6:00 pm shift on 6/1/21) Ashley. She was superior! Extremely kind and courteous. Utmost professionalism. Even if Arvig itself has shortfalls its good to know that great customer …
The only reason why I am putting 2 stars, is because of the awesome customer service from the technicians I’ve spoken to. Ottertail arvig had a power outage over a month ago. Since then, my internet keeps cutting out every 30 minutes and …
This is my first 1 star review ever. I’m a very generous reviewer. I have heard around the area that Arvig internet and customer service was bad but it’s the only provider around and I needed to see for myself. Living in Perham for just the …
Absolutely awful provider. The only reason I stay is because it’s the only option. The service cuts out constantly and I feel bad having to call the low level help desk frequently as they are not the ones I want to be frustrated with. …
Arvig has the best customer service call center- light years better than any cable/internet company I have encountered. The call is answered in less than a minute by knowledgeable people. Looking forward to the new fiber optic service for rural customers.
Great customer service after you get beyond being on hold, the canned music is so irritating please change to something else, classical or new age —-just change please.
Terrible company fees on everything $3.00 fee on getting monthly bill by mail, fees $25 fee to reconnect service from a temporary state, $100 to reconnect from a permanent state you only have a week to turn on service again or it will be …
Terrible service. I pay for 25mbps internet and I average 10. Also been waiting on construction to fix a line that broke under ground almost a year ago. Was promised July, then end of summer, and now end of September. Also found out someone …
been waiting over 4 months to get my internet/WIFI in, paid for this back in September of 2022 and still waiting, this should not take this long to get put in.
Arvig has been great to work with. I have had them for internet service for a year now and every time something has happened, they have gone above and beyond to ensure my internet was back up and running for schoolwork. Great customer …
Took almost a year to get a broken line fixed. Been paying for 25mbs internet and averaging 10, they put in a bonded modem which doubled my speed, but still less than what it is. Calling tech support about every 3 weeks with issues. If you …
A company that overcharges because it runs an illegal monopoly in the areas that it represents, an illegal monopoly in Eagle Bend MN as well as several other locations. Just terrible people with no morals that are into price fixing and monopolistic practices.
Internet suxs
Great business
Good place to work
They suck
Service keeps dropping
Great service. Fast.
Quick, clear customer service
great service for a great price
Friendly staff to pay a bill to. 🙂
Their television is way to expensive!
Very poor (NO) Spanish services.
I mean, Arvig is just the worst. All around.
Arvig has very nice employees you are very very helpful
Great service. Friendly staff.
Have super fast internet, love it
Alot of trpuble with my wifi conection
Prime example why monopolies are a bad idea.
Got the information I needed with no problem
Literally worst isp I’ve ever worked with
A friendly helpful staff whom always go above and beyond to answer any questions I have.
Good customer service usually, ok service but really expensive!!
Internet crashes about every 3 days. Horrible internet
pay for high speed internet and get VERY VERY slow internet itasca county
Needed remote control for TV and they replaced it with a new one for free.
Only arvig would disconnect someone in a national shut down!
No bill, no notice, no explanation!
Connor was wonderful helping me with my WiFi issue!
Very helpful and friendly
Over expensive internet, horrible quality, and extremely terrible customer service.
Customer service provided quick resolution on modem problem, thanks Dusty
Terribly slow and expensive. Customer service is not good.
And they added a service fee to pay online now, that’s a way to take advantage of people during covid. Sad
It’s always easy to figure out what I need, and everyone is helpful and nice
They will work with you if you need to set up a payment schedule. Other wise they are way to expensive
worst internet connection ive ever had, $90 a month for 10mb of download and 1/2 of upload.
March 2022 #Arvig newly #remodeledbuilding looking good.
Very poor service can’t even use Vice girl pro stick unbelievable the only place I’ve ever had internet that will not allow me to watch live stream TV threw a stick
Wish I could dump arvig going to start looking for a new internet hook up …
These people don’t seem to get updates on when people die. And apparently don’t believe people when they are told that the person or in this case, both people have passed.
I love having a internet provider that makes me feel like Im living in a third world country. With the slow speeds and the internet being constantly down. It makes it really easy to pretend like Im living in bagdahd.
Consistently on strict NAT type, ping through the roof, can’t have many people on the internet or lag, and have to restart router every other day. Shape Up.
They’ll shut off your internet and won’t send your paperless billing
I just want to thank the wonderful woman who helped my business in a crunch – after accidentally shipping a package to them she went out of her way to help us fix the problem! Truly kind, above-and-beyond service, thank you!
Expensive prices for slow services. Continually cutting channels from the cable line up but never reducing the price. Much cheaper to bundle with Century Link & satellite.
Literally been waiting for internet to be installed in my house for two months!! Ridiculous. I mean seriously for the prices we pay around here service should follow suit. But with a monopoly they don’t care if your satisfied cause who else are you gonna go with for internet?!
I’m very happy with Arvig. They have given us good service and have been helpful if I need anything
Piss poor company expensive”high speed” internet meaning the slowest internet. Constantly lossing internet connection. They blame it on me having to many devices on …
Absolutely horrible internet…we pay so much and get very little…(1 year later) nothing changed, gotten worse.
Been trying to get internet out at our house since October….it’s now end of March and we have submitted the forms 5 times now since then, talked to how many different people, was suppose to get temp lines before winter, it’s been almost a …
Very sub-par internet speeds and they are the monopoly in town.
10 mbits down is pretty awful for a CABLE connection.
1/2 mbit upload speed is also ridiculously bad. …
I’m am happy that after 2 years of mayhem dealing with this company we finally have internet. Technicians & essential workers were wonderful. Management of company is a total train wreck.
Horrible company to deal with. Service is completely slow and unreliable. Called to cancel services and 3 months later they’re still sending bills and said they didn’t get any cancellation notice which is wrong. They won’t credit account for services that weren’t used. Rediculas customer service!
I had my internet & phone installed the end of January so the cords couldn’t be buried. I called early in May to ask when it would get done & was told I was on the ‘list’. A few weeks later when I called again I was still on the list. …
My husband works for Arvig so can’t complain too much but I wish they’d put on their website or somewhere that their building is under construction. Let alone they didn’t answer the phone the 3 times I called. It was during business hours so I know they were open.
Upgraded to the new gig package and have had daily disconnects while gaming, especially around 12am, rarely used to have these type of issues. My number is the same as it been since subscribing to the services over a year ago. Walther does a great job at installation.
Fix your cable television reception. At least six channels rarely have reception. Your rates continue to rise. If you didn’t have a monopoly you would be out of business.
Horrible Service. My internet was down all day and I called in and they gave me only a $5.00 credit. I can not wait for the day another provider comes in to this area…. I would pay extra just as long as I could dump Arvig!!!!
They truly take advantage of the small communities in the area by grossly over charging the low income smaller towns for their service while larger towns with financial stability are charged a fraction of the price. These prices should be balanced out. We changed to satellite internet – faster speed and much cheaper.
Friendly staff, Cable is on par, phone is obsolete but works fine, but poor Internet service. Internet is unbearably slow. Not sure why 0.5MB upload speeds are the standard with cable Internet, but they put a huge damper on how well the …
We have been working with Jennifer and Chad. They have been so helpful and explain everything clearly, and answered my many questions. We have found Arvig staff very easy to work with. We would definitely recommend Arvig!
Arvig has done poor business. It’s a shame that us customers are not happy!
Canceled my account tens years ago 2010 they kept sending me a $5 credit now it’s a actual bill for $2.57 with a late fee, don’t ever start an account with them they are to poorly managed. KMA Update 5/27/2021 after leaving this neg review they sent another bill what a bunch of NO MINDS don’t use this company for anything
This rating is mainly for customer service rep (during 6:00 pm shift on 6/1/21) Ashley. She was superior! Extremely kind and courteous. Utmost professionalism. Even if Arvig itself has shortfalls its good to know that great customer …
The only reason why I am putting 2 stars, is because of the awesome customer service from the technicians I’ve spoken to. Ottertail arvig had a power outage over a month ago. Since then, my internet keeps cutting out every 30 minutes and …
This is my first 1 star review ever. I’m a very generous reviewer. I have heard around the area that Arvig internet and customer service was bad but it’s the only provider around and I needed to see for myself. Living in Perham for just the …
It’s good when it’s good, but then it spins and spins and you wait and wait and we have the upgrade! I’d give it a 5 if it worked the same always!
Absolutely awful provider. The only reason I stay is because it’s the only option. The service cuts out constantly and I feel bad having to call the low level help desk frequently as they are not the ones I want to be frustrated with. …
Arvig has the best customer service call center- light years better than any cable/internet company I have encountered. The call is answered in less than a minute by knowledgeable people. Looking forward to the new fiber optic service for rural customers.
Great customer service after you get beyond being on hold, the canned music is so irritating please change to something else, classical or new age —-just change please.
Terrible company fees on everything $3.00 fee on getting monthly bill by mail, fees $25 fee to reconnect service from a temporary state, $100 to reconnect from a permanent state you only have a week to turn on service again or it will be …
Terrible service. I pay for 25mbps internet and I average 10. Also been waiting on construction to fix a line that broke under ground almost a year ago. Was promised July, then end of summer, and now end of September. Also found out someone …
been waiting over 4 months to get my internet/WIFI in, paid for this back in September of 2022 and still waiting, this should not take this long to get put in.
Arvig has been great to work with. I have had them for internet service for a year now and every time something has happened, they have gone above and beyond to ensure my internet was back up and running for schoolwork. Great customer …
Took almost a year to get a broken line fixed. Been paying for 25mbs internet and averaging 10, they put in a bonded modem which doubled my speed, but still less than what it is. Calling tech support about every 3 weeks with issues. If you …