Honesty, Communication & Respect at Ascent Auto Finance Ascent Auto Finance is dedicated to helping individuals purchase vehicles that improve their quality of life. We accomplish this on … See more
Read More| Thursday | 9AM to 7PM |
| Friday | 9AM to 7PM |
| Saturday | 10AM to 5PM |
| Sunday | Closed |
| Monday | 9AM to 7PM |
| Tuesday | 9AM to 7PM |
| Wednesday | 9AM to 7PM |
5333 Hickory Hollow Pkwy, Antioch, TN 37013
(Translated by Google) Magnificent service, kindness all the time. In this quarantine and moments of pandemic they have been great and have shown kindness at all times. Especially Ms. Wendy who knew how to guide and help me in a 100% …
Angela is awesome
Angela is amazing!! Extremely helpful!!!
Great service……ask for Wendy👍 …
The staff is great, service is awesome.
Great customer service Wendy!
Awful customer service. Absolutely cutthroat people and salespeople.
Wendy is a very nice professional woman
Angela is awesome. So helpful
Vail is the best customer rep hands down 5star
Angela is great and the best at what she does
Wendy R. Is super easy to talk to and very helpful!
THEY ADD MORE TO YOUR BALANCE WHEN PAYING YOUR CAR OFF
Wendy is amazing Very patient and understanding!
April are the best and her customer service is GREAT
Wendy is the agent that handles our account she is a rock star
Angela is Amazing!!!!!!!! helped me during my hardship OUTSTANDING SERVICE!!👍👍👍💯💯💯 …
Ms. April Ms. April ….I Like Her Very Professional and Understanding ….-Rrico
April with accent auto is very understating vary likeable person
April I personally want to thank u 😊 being understanding and caring thank you. and thank u ascent auto …
Wendy is absolutely amazing and so helpful. Thank you for everything!
Wendy was so good to me I highly recommend ascent auto finance
April is very professional and takes times to listen and is always friendly.
Al was great, really friendly and helped me solve my issue. Thanks!
– Brittney C
Angela at ascent auto help me alot she is best person at ascent auto.thx angela
my account manager is Al he is always very polite and helpful.
Angela did a great job she is fast and efficient!
April was very helpful and kind I’m very appreciative of her attitude and helpfulness
Al was very helpful and friendly. He helped to resolve my issue and that really made my day!
Angela is one of the best account manergers ever. Thanks proud customer
No matter the issue, Angela is always quick to help resolve it! Awesome company
I have worked with Ascent for almost 10 years now and there is no one better in the business. I highly recommend!
I have been with Ascent for years this my second car. Jim has been a heaven sent.
Angela is the best one that I have spoke to there and help with ur payment she is great
AL is the best!! 20 stars!! The guy will help any way he can and always friendly.
Angela is a great representative and has always been there to help with anything.
My experience with Auto Ascent, has been great! Thanks too April!
Angela always gives awsome customer service…Keep up the great work!!
Angela and Sonya, were amazing for the last three years, polite and always provided accurate information.
This place is awesome my account manager Ms. Wendy is so easy to talk she answers all my questions and she is so helpful and easy going will recommend this place to others
Angela was very understanding and helpful with the hardship that I’m going through..appreciate angela
Angela was very helpful and understanding with my needs Great person to deal with A+😁 …
miss wendy is a nice lady she help me out alot i i lo to see poeple like that keep up the good work
Angie is a great person there … she stays connected and keeps great service . I recommend heavily
Angela the shyt, b!! Very helpful with a peaceful loving and caring heart!! Love her!!
Angela is always a joy. Shes been my angel throygh this whole process
Amen help from Wendy! … she’s the greatest. Understanding and awesome
This place has been good to me when I need the help all I have to do is to call Angela and she help me when I need the help I will buy another car or truck from them
Thank you Angela
Love working with Angela she is the best 🙂 ~Amanda Hamilton
THANKS AGAIN WENDY , YOU AWESOME FRIENDLY WOMEN, ASCENT AUTO FINANCIAL IS LUCKY TO HAVE A PROFESIONAL LIKE YOU ON HIS TEAM CONGRAT AND KEEP FORWAD GOD BLESS YOU WENDY RAMOS Jorge Maldonado
Ms.Angela wright always works with me and helps me out shes the best and goes out her way for you !!
Very well ran business I love dealing with (Angela )she’s a well professional very good business person again thanks Ascent Auto
I can always count on Alex to work with me and help when needed. He’s truly understanding and helpful.
I love Wendy she has help me so much with my acct so pleasant every time I call
Ms. April
Thank You So Much. I Really Do Appreciate You Listen And Trying To Understand The People. Keep Doing A Great Job.
I appreciate my case manager Ms. April always helping me out when I need itgreat finance company to have..Thanks
I am greatful for my account manager, Sonya W. She has always helped me lwith any issue. Thank. You Sonya!
Dealing with Angela has been a nice smooth expierience.very professional and always willing to help.thank you!
Angela, youre the sweetest person I’ve ever met and so very helpful 😌 thanks for all what you’ve done for me! I’ll see you next time …
Angela From Ascent Auto In The Finance Department Is Amazing !!! She’s A Very Caring Person And Will Work With You In Any Way !!!! 🌟🌟🌟🌟🌟 …
Shout out to Wendy! She is so sweet and understanding, I just love having her as my account manager.
Hands down Wendy is the best person that I have had to deal with at ascent auto best customer service I have had in a long time keep up the good work
I have been with them for over a year, great great company! When calling in phones are sometimes busy but if I leave a message someone always calls me back.
Wendy is such a great person I am willing to buy another car if I can deal with her, Through the loan process.
Just upgraded to a newer vehicle and my account manager April made the transition easy she’s the best
I speak with my manager regularly April is the best to work with making my purchase and has not let me down thanks for being awesome April
April is been so nice and helpful during this time, i won’t talk to anybody else but her, always nice and willing to help
Good place to buy a auto april the rep there is so nice and very understanding I dont only give the company itself thumbs up I give her a strong 10 stars
Wendy is great, she is so kind and truly cares about giving good customer service!
This place is awful I wouldn’t recommend this place to anyone I got a car from them in June been making my payments and my balance never went down they are taking my whole payment and paying interest instead of the principal!!! I’ma about to give them their car back! DO NOT GO HERE !!!
Angela is always a great help! Always in great spirits and she makes paying a car note enjoyable
I’ve been with ascent for a while and Angela is amazing couldn’t ask for a better agent
Ascent auto finance is THE best.!!! I talk with ms Angela and ms April.!!! They are very understanding and friendly.!
I had a great experience with the Customer support I received from Angela at ascent auto. Thank you
April is so awesome very professional. Any questions or concerns she always respond in a timely manner.
Angela is the best person u could have on your team she helps everyone an is so very thankful Angela is the greatest
Angela is one of the best customer service reps I have ever had the pleasure of working with. Top notch service
Sonja Webb is such a great help she is absolutely wonderful she’s absolutely freaking amazing !! Best account manager EVER ❤️
Shot out to Angela is always so friendly and helpful. And is always willing to work with you.
I want to let the world know this place and people are great!!!! I wanna especially thank my friend Angela!!!! She’s so great and always there with a helping hand thank you all so much!!
Sorry excuse of a company I’ve had my car 6 months now never missed a payment never been late and one time something comes up and I’m unable to pay till Monday the shut my car off not the first time they have done so they shut it off before …
I love them they work with u n work with there customers Angie is the best wen I’m having car problems she gets in touch with ppl n keep me posted
Wendy is the best!! She knows exactly what to do and how to help. Plus her customer service is above the bar!
April is really helpful she been amazing as my account manager I love my car it has been a great experience thank you
Wendy was such a pleasure to work with. She was always very kind & to the point! Thanks Wendy!
Really appreciate Ms. Angela, very polite and professional and was able to process my payments in a timely fashion. Very respectful and didn’t have to wait very long for the phone to be answered!
Even though you tell them that you’re a victim of a flood, even though you tell them that FEMA owes you money but is giving you the run around, even if you tell them that you have no place to live, even if you tell them some of your friends …
Ive been with Ascent Auto for over an year now and my rep Angela is wonderful she goes the extra mile.
Mrs.Wendy is a great person she helped me out so much and great customer service I can’t wait to get another car and tell my freinds about her and the finance company!!!!!!
I thought this place buy here and pay here no finace was disgust with me cause i thought it went to them no bank when i got a car they was gladly took my 500 down and when i drove off the tire light came on and they said they was a one …
Angela is the best.during hard times I felt like had a friend not just a account manager.would recommend ascent auto to anybody
April is my account mng and sheis always beat tho work work. I’ve been with Ascent for a year and a half and Love them.
I have been working with this company since November. April has been amazing thru everything. She is very informative and always very helpful!
I want to say have really have had a great experience with accent.April have been very helpful and so professional.She always trying to be so helpful..Thank you April you are the best…
EVERYONE THAT IS HAVING PROBLEMS WITH THIS TERRIBLE COMPANY, CONTACT THE (BETTER BUSINESS BUREAU) you can file a complaint online or call in or go to the Main Building in Nashville TN! This a 1 Star Non-Friendly Company! It’s time to take it to the Next level on Legal Action Now! I already Filed my Complaint!
Covid-19 has made things so stressful for everyone. I’m grateful for my account manager April she’s been very understanding and helpful.
Wendy has been an amazeing and has allways went above and byond to help us when we needed it most she has allways been kind and understanding and we are truely greatfull to have her as our worker with our car and truely makes us wanna …
Great company, and make sure my information is correct. Always have an answer for any questions I have. Wendy is who I usually talk to and she is an amazing lady. Thank you!
Angela is always very professional and polite. She’s worked with me many times in my payments. …
Ascent has been awesome with working with me during these tough times and Wendy is always so sweet and helpful when I call.
Angela helped me since I got my truck in December, and I have been going thru alot the last couple month and she has been a excellent help & i really do appreciate her for everything.
Anglea is the best she ALWAYS worked with me on my account. Good company Superior account rep.
I have been dealing with April and she always is understanding and appreciative! She is truly a great person.
Al once again saves the day. He is amazing and so understandably upbeat. Most ppl I’ve spoken to have been a little aggressive or I couldn’t get ahold of them but al is great and always available
Angela from ascent auto finance is amazing!! She is a pleasure to work with. Thank you Angela for your hard work
Sonia is amazing. She always reminds me of my payment as I am always busy. I love she calls me on time!!!!
Angela has be a good help to me when I’m having a issue or concern with my carnote she always make sureI’m taking care and she works with me.
I have owned a car for almost 2 years now and Angela has been a great sales representative I have never had a problem. Thanks Angela
Angela Wright is the person over my car loan I couldn’t ask for a better person she has been very understanding and has helped me so much I would hug her neck forever if I ever meet her face to face.
Angela Wright is a lifesaver I thank God everyday that she works for ascent auto she is so cooperative and compassionate feels like the best friend I never Met! 😊 …
I have had a positive experience with this company! I usually speak with Wendy, and she always brightens my day with her cheerful disposition!
Angela is my account manager, She’s courtesy understanding and very helpfully. She responds back promptly with any concerns..
They never return or answer the phone. And when it comes to a time to where I can’t make the full payment they won’t try and help you. Talking about “ after 6 months you are available for a payment extension” all of the other reviews were …
I had some rough times at the beginning of my loan and had to get my dates switched for when I pay. Been on time every time since and Angela is always helpful.
I just want to take a min and brag on my rep Angela….. She is so understanding and tries to help anyway she can….. Ascent has been great and it says alot when their reps care so much….
Every time I called and speak with April she always helpful and polite she is also knowledgeable about every question I have had and always get me results and the best thing about April is she actually calls you back with an answer and a …
Miss Wendy is an excellent account manager she’s always understanding in my tough times and comes through for me when i need her.
Thank you again Miss Wendy
Angela Wright Has been wonderful she always lets me know when my payments are coming up and keeps me on The right track if it was not for her I would have took my truck my truck back along time ago
I had an account, paid EARLY for over a year! Came down with covid but called them every week with partial payments raised by my church while on a respirator. Kept getting calls treating to repossess my car while in ICU! I thankfully …
Had April give me assistance with a vehicle after my transmission went out. She got me taken care of painlessly. Great help to keep me mobile 😊 …
Angie is awesome she will work with you and I’m never left on hold for a long period of time. The best part is they speak to you with a respectable, understanding tone😁 …
We have always had excellent customer service experience when dealing with April. Very professional! Easy to get ahold of and always keeps her word.
Angela is the greatest and sweetest person and we’ll do everything to help u out. I would recommend her and the company when it comes to auto finaces..
Angie Wright and the team at Ascent auto Put simply they do good business fair and take car buying to the next level I’m thoroughly satisfied with the work they’ve done During the time of me financing my car I can’t brag on them enough they …
My car keeps getting shut off!!! The first time yes my payment was late however it was 1 day late! Today my car wont start and my next payment isnt due until May 3!!!! This place is awful! I understand they need there money but exactly how do they think they are going to get it if I cant make it to work! Ridiculous!
Angela is the best representative I’ve ever dealt with and she is very genuine and the company is very understanding to actual life events and works with you when life happens
Angela is awesome . she is very helpful and always works with you. I recommend anyone to accent its a great company.
So before yesterday July 7, 2019. I would of giving this company a 5 🌟 even with the outrageous interest and expensive pricing on their vehicals. That’s the price we pay for not having perfect credit, BUT no they get a zero. This is my …
Awesome people I just paid off my car today whoop whoop!! I appreciate Angela for helping me for the pass two years.. She is such sweetheart .. Once again I really appreciate your help thank you
Ascent is a great place to have a loan with very friendly people. Every time I would ask about my balance Wendy always take time to help me with my balance and resolving issues that I may have .
I bought a car Ascent when nobody else would give me the chance they have been very good Angela is the best when I call her and I have an issue or have any questions she’s been able to answer it right away I want to thank automasters for allowing me to feel independent again and be able to work to support my family
Run far away from this company!. They are rude! The statement was made that they don’t care about my family only the money. My car has been shut off 3 times due to the GPS not working. Which puts me and my family in a hard spot due to this …
Angela is my specialist and she is wonderful!! She makes the entire process easier and less stressful. I highly recommend them.
Wendy is a very professional woman and I love the excellent communication and gratification that she displays she understands when times are hard and she help make it feel like your alone I’m forever grateful that I have her as my case manager thanks wendy
If you are looking for someone that knows how to treat a customer, go check out Angela. She’s super sweet, kind, understanding and will help you anyway she can.
Miss Angela is a best account manager I have ever had since owning a vehicle she’s always there for me she understand she listens and she helps me out in every each and every time and every way she can I just want to say thank you and I appreciate it
Angela is awesome. She’s always worked with me on my payments and is always super friendly. Great customer service.
I have been with accend 9 months from now and I alway delt with April. She very professional, Caring and very easy to deal with. Thank you for being so amazing ❤️
Angela is always helpful with assisting me with my car note. Always willing n trying to help n go above n beyond Angela is very professional and always gives that 5 star customer service.
Angie helped me since I got my car almost a year ago, and I have been going thru it and she has been their the whole way. I am finally almost caught up y’all and I feel so blessed that she was the one that ended up helping me thru all of this. Thanks girl for all that you do…
I have greatly appreciated what Acent Auto Finance has done for not only myself, but my wife as well. They worked with us when no one else would. Sonja especially was wonderfuI, and would reccomend them to everyone.
I would like to say first and foremost I’m very appreciative to Angela Wright she is a very patient and understanding person and I’m very thankful for her working with me through my time of need I definitely give Angela five stars
If I could give this company a worse rating I would, after making arrangements to pay the following week due to a discrepancy in my paycheck. An ascent representative assured me that they would only take out the insurance and I would be …
Angela has been my agent since day1.She is very kind and understanding.I would recommend her to anyone buying a car from Ascent Auto..Thank you again for all your help in these trying times..Karen Karns
I had a good experience with them. Payed my payments online without any difficulty. They answered any questions I had. Had them for about 3 years. Just found out today my account was transferred to another company. I would return here anytime.
Wendy is awesome!!!! She has taken care of me and when I was having trouble she has worked with me. She is caring for other people and in what she does. The world needs people like her!!!!
I’ve had ascent for going on two years my entire experiences has been great mainly thanks to my account manager Angella Wright if you get your car financed through them I hope you get her or someone with a similar Work method
April is Amazing. She checks in with me and keeps me well updated. She’s very caring and has great customer service skills.
I would never again, in life, let this company finance ANYthing for me, EVER. To have never missed a payment after changing my bank info and paying on my own like normal people without auto pay, which I hate, to be made to feel less than …
Like many others this has been a trying time in life. April has made it a little less stressful. She has been wonderful to work with during this time. Thanks so much for all that you do!
Don’t waste your time or your money financing through these people. They took two payment out of my sister account on the same day and acted like it was nothing. The lady told her you will get it back in two days. So now she can’t get food she needs for the next month.
If you late on a payment get ready for a million calls.I caught Covid super sick then they repo the garbage car. So glad I don’t have to deal with that anymore. 🙏🙏 …
My experience with Ascent was perfect. Wendy Romas was very happy to help with all of my questions and concerns. Very nice person and very friendly. Thank you so much Wendy
Wendy is really awesome and very helpful with any questions I have! It’s nice to have someone that knows how to do their job by going above and beyond for the customer! Thanks Wendy for everything you do!
If I could leave a 0 star review, I would. We have had our car paid off since 2018. For 2 years I have tried to contact Ascent to have them release my title. No one has ever called me back. I have had to seek legal counsel and will be having to pay out of pocket to get this issue resolved. DO NOT USE THIS COMPANY. SCAM ARTISTS.
APRIL at Ascent Auto Finance is AMAZING!!! She’s so sweet and pleasant to speak to!!! Give this lady a raise!!!!! I really enjoy speaking with her when it’s time to make my payment for my vehicle!!!
Carie Wilemon
I have been with this company for 2 years and .I was given to April about 7 months ago. I want to thank her for everything she has done .I have been through some things this last past couple of months but she has work with me . She has …
Had car for more than a year, passtime has always been very understanding and has given us several 24 hour passes to restart our car to have more time to pay if needed. I have had issues that were all fixed immediately.. wether it be with …
Ascent has been nothing but amazing with me and my family. Always there to help me if anything is wrong. They’re there to do their jobs. Get it done. Very good though. Al always been a great person while helping me out.
I have been with Ascent for almost two years. I would advise you speak to April. There is a lot I could say but once you speak to her you will see how genuine she is. That is a rare trait in 2020.
I know Sonja in the financing department has really been a blessing during these terrifying times with the COVID-19. My fiancé lost his job due to the pandemic and although our income was deducted down to almost nothing, the world keeps on …
I must say the customer service is awesome. Ms. Wendi is always so pleasant and easy to talk to when I call to make payments or have questions or concerns. I look forward to a continued great relationship with you all.
Angela is amazing! I’ve dealt with only her since I bought my car back in August! She is seriously the best!
Wendy is the rudest , nastiest person I have ever dealt with. She’s always mean & having a bad day no matter what your concern, question or issue is. I will under no circumstance return to this company for that reason. Stay away!!!!!!
Angela is great! She always has a positive attitude and is understanding about situations during this time. She’s never rude or unprofessional and has great customer service .
Me and my two sisters been with Ascent Auto Finance for bout two years now and haven’t had any problems. We appreciate the excellent service, Angie Wright and the Ascent Auto Finance family provide for us.
April is the best. She’s super understanding especially with everything going on right now with covid-19. This is my first time buying my own car and April had made my experience 👍 great!! …
Our account rep Angela is a very nice woman and always does everything she can to make sure that we are pleased. I would highly recommend using ascent auto finance for your car buying needs.
never have been here but have had many over the phone conversations with a lady named angela. she takes my car and insurance payments every week and is always so nice even when im a little behind. i give her 5 stars.
I love the enthusiasm of this company. April works my case and is awesome. Couldn’t have found a better rep. to handle my account. I will definitely refer friends/family to her. Thanks again
Angela w is the best rep a person could ask for she’s VERY caring and has been VERY patient and helpful with me and my account while I was out on leave 😍 there is not to many who would of went above and beyond the way she did for me and I …
Ive been through alot since ive got my car from them in 2018. They have been supportive when i lost my job. And helped me catch up with my payments. Im most thankful for angela who has been a great help. Because of her i still have my car and able to keep my car even when sometimes i fall short of a payment.
Angela with ascent is a very nice, caring, understanding individual. She’s always make sure you’re taken care of and her customer service is Great!!!!! She Rocks
I just want to brag on my rep Angela wright she has always made sure I am took care of.. I couldn’t ask for a better and understanding person!!! Even threw hard personnel times she and the company has been very good to understand and help me out with everything.
April is a pleasure to work with. I enjoy talking to her on Fridays. She is super friendly and personable. Hated the guy I had before her. Ask for her to manage your account!!!
Wendy Ramos is the best. She has been there and always worked with me when I was in a bind. She has gone above and beyond my expectations and anyone looking to get a vehicle, should definitely go through Ascent.
Angela is the best. I’ve gotten to know her beyond the car payments and she is a great person. She is compassionate and under stable and helps me understand everything I’m unsure of.
Wendy my account manager from Ascent Aunto Finance is absolutely amazing….she deserves a zillion raises , I hope ya’ll CEOs are reading. She’s the emblem of customer service and friendliness. God bless Ya’ll for me .
Angela Wright is great and the best account manager I have ever dealt with. She is always very friendly and helpful. Thank you that means so much!!
My car has been shut off 3 out of the past 5 weeks on Friday before 2Pm. I have repeatedly asked for a senior representative to contact me, never happens. I have finally received a call from customer support (after 3 weeks of calls) but …
I was putting my money for my car payment on my card the day before my due date and the last 3 times they said it didn’t go through and I had to add more money to my card. Then Valery Crisp called and explained what was going on and told …
I have NEVER had a problem with Angela. She has always been there to answer my question and when I have needed some help in the past she was always able and willing to help. Auto master needs more account reps like her!!!!!!!!
Angela Wright is one of the best customer service reps I ever dealt with. Although this is my 3rd car from them, I would only buy another car from them if I can only deal with Mrs. Angie , she is the best ………
Wendy is an excellent account manger. I have never had any problems with my account but if I did I know they would be handled in a timely manner. Thanks Ascent and Thank you Wendy!
Ascent auto is one of the best. I’ve been a customer for years and have bought 3 cars that have turned out to be excellent cars. The staff as always alway been very helpful and very professional especially during tough time. Ms. April has been our account manager and has been more than amazing during this covid-19 pandemic.
I ha e been working with Angela the past few months. She has been nothing but understand. I think she even became a friend. Through losing my job and all the mess I’m glad they made it easier in me by helping. Thanks alot.
I have been dealing with ascent auto for over a year now. My account manager April is the best. Very understanding, very nice and have the ability to make you feel like family or a friend and not an account. Thank you April for being you.
Angela is the best Account Manger I’ve ever had. She really cares about you and always willing to help. I just want to say thank you Mrs. Angela for everything!
Angela is always my favorite person to work with here. Shes always courteous and to the point. One of the best customer service representatives i have encountered.
Wendy has been the most helpful CSR I’ve ever dealt with. She answers any questions I have promptly in a soothing tone rather it be good or bad news. I appreciate a company having great CSR that actually care and speak to their clients with compassion.
They are terrific with customer service. They work real well with you if you work well with them. My account manager April does a wonderful job handling my account and needs. I would recommend them for a first car cause they work with everybody.
Angela is amazing. She always has a professional and great attitude. She cares about her clients. She has made my experience with Ascent the best!
I have had a horrible experience with this group of people. I financed a jeep through Ascent and had nothing but issue. I was able to trade my vehicle in ,and the new car lot i used paid the balance owed to Ascent, then ASCENT still took …
Ascent Auto Finance haves wonderful service and great business and good people with great personality, Angela Wright is the best I absolutely enjoy her service as my account manager. I truly appreciate good people.
Angela is a very caring and dedicated account specialist. She goes above and beyond to help solve any issues you my have…I really appreciate her for all that she do. I’m so blessed to have you as my financial specialist.
Angela is an awesome account manager! She is honest and is always very warm and pleasant! If I decided to finance another car with this company, she will be the reason!
April. Is awesome!! She will work with you to help in ever way possible. Very understanding, I’ve never had any problems with her as my manager!! Thankful for everything she does to help!!
I have dealt with Ascent auto finance for many years. They have always gone out of the way to make sure that anything that I needed were accommodated. I recently purchased another vehicle through them 6 months ago, and ever since then, …
I had posted this at an earlier date but somehow it didnt go through. Angela wright has gone above and beyond to help my family and me and i know she didnt have to, she did. She is an angel. There have been times i had been at the end of my …
Angela has been a great help to me. She is kind and very understanding. She works with us to keep payments up to date and to stay that way. She is understanding. Really good people.
I’ve had a great experience with this finance company! April has been great with any issues I’ve had with making my payments! She’s always so nice and understanding! If your having any issues April is your lady!!
It’s been great working with Angela! She always contacts me at the right time and is very professional when discussing my account with me. I’ve always been able to contact someone and make my payments without hassle.
I have been with Ascent for about 3 years now. I went from one GREAT Acct. Manager (Jim Hurst) to another GREAT Acct. Manager, Ms. April. She has been very understanding, helpful and on top of things. She’s a sweetheart. …
Best Finance company ever, they really work with you and give you the help you need when you need it. Wendy Ramos is definitely customer service material, she looks at all options and does the best she can to work with you. I definitely have no complaints, she answers all my questions with no hesitation and in a timely manner
Angela is the account manager over my car loan. She is always easily available if I have any questions or concerns. She is always very nice and polite to work with. Thank you!
Let me tell you something! April is a god send from heaven! She listens, she doesn’t interrupt, she cares about your well being and family! I only want to speak to April no one else! This woman has me lost for words! SHE NEEDS A RAISE …
Absolutely LOVE LOVE LOVE April. She is always there to help and easy to talk to when I have issues with my account. She will always get back to me as soon as possible when i call. I couldn’t ask for a better associate . Thanks April for all you do…
Angela with Ascent Auto has been great to work with, especially during these crazy times! She is always easy to get ahold of and keeps her word. Excellent customer service!
Ive been a customer going on my second year now! They have been very helpful with working with me! Ascent has been a good company and i have enjoyed my vehicle. …
Talked to Wendy today, she was super nice and friendly, took her time to listen to me and make sure I paid the Correct amount! She was awesome and didn’t take long to finish my payment AND even let me …
I have been with Ascent Auto Finance for going on a year now. I just wanted to say” Angela is AWESOME!!! She’s always professional, polite and so so very helpful. When I have to deal with Ascent I always make sure it’s with. Angela. She makes my day!!!! (: Thank you Angela!!!
Despite the issues we dealt with when we first opened our account with Ascent and the first couple of account managers..I have to say that being assigned Angie Wright was a breath of fresh air!! She’s AMAZING at her job and is is the most …
Angela is THE best account manager that I have worked with. She is always available when needed. Ascent made a good choice hiring her.. more companies need to have account managers like her working for them.. thank you angela for all that you do!
Angela is amazing and extremely helpful; she constantly makes sure I pay on time and always works with me if I have any issues. This company, in general, and especially Angela, has been amazing and very understanding.
The people at Ascent Auto are top notch! They’ve always done their absolute best to take care of me and in some instances have gone above and beyond the call of duty to help me out when I’ve needed it the most. My account manager April is …
Been with the company for a little over a year now, my account manager Wendy is great! She displays exceptional customer service skills, very personable and helps to make you feel at ease. Would recommend both Wendy and Ascent Auto to everyone
Angela at Ascent Finance is very professional and down-right Awesome!!!
From the time I put in my application, to a time I had trouble with my Passtime device, she always returned my calls promptly and explained anything I didn’t …
The staff was very professional with excellent customer service. Cisco worked with as it was my first time dealing with a car loan. Moreover Wendy my agent has been very helpful with reminders always willing to explain and work with me as a navigate through this service. Five stars!! Thanks Wendy!
April is an exceptional customer service representative! She helped me with an issue I was having with an auto draft and was very professional and resolved my problem promptly. She called to follow up to make sure everything was taken care of. So glad to have a real person to talk to instead of automated messages.🙂 …
Angela sounds great! I have Wendy whom I’m convinced sabotage my payment amounts at her convenience. I never gave her an review although she asked me to because she had been super nasty to me before. Never had any issues on paying online …
This is my first time financing a vehicle, and I have to say I am extremely pleased with Ascent. My case worker, Angela Wright is seriously the best! She goes about and beyond for me. She’s very understanding and is always willing to work with me!
April with Ascent is BY FAR the best account manager. I had financial issues and employment issues from November through February, but she worked with me every step of the way. Extremely helpful, extremely patient, and extremely nice. Couldn’t ask for more.
My husband and I have been with Ascent Auto for going on almost 2 years. Any time we have had an issue our account manager Angela has jumped on the case to resolve it. I believe she goes above and beyond to make her customers happy! I wouldn’t want to be doing business with anyone else!
Angela is the absolute best!! I have no complaints with Accent. After I pay off my Tucson, I hope to possibly get another car through them. But Angela is absolutely amazing!! I give them five stars.
April is my manager and she has been the best manager i have ever had. She has helped me since i bought my car in Nov of 2019. Everytime something happens she is on top of things. She works really hard to keep me and my family in a car …
April, my finance manager has been Fantastic to myself and my family, she is always helpful!! She has been our account manager for a while now and I would not trade her for anything professional, and personable at the same time, I’m a In …
Wendy Ramos is by far one of best people to work with her. She is very customer focused and ensures that your needs are met. She is the type of person that sets the bar for a great Customer Service experience. She makes you want to continue …
April at Ascent Auto is always amazing to work with. She is so very patient and kind to me every call I have with her. She has outstanding customer service and goes out of her way to make sure things are taken care of on my account! Ascent Auto has been very understanding during these crazy times, but she makes paying my note easier!
I would like to take the time out to show my gratitude and appreciation to Ms.Angela who has been working with me from day one with my account on my purchase of my new truck. She is more than a accountant she’s a person who will listen to …
Angela Wright is Amazing!! She has a beautiful soul when I was having problems she worked with me on each payment and give awesome advice. She’s a great example of what leadership looks like. Thank you for all your hard work..
Here my review and comment about ascent and my account representative Angela.Back in april I totaled my car and I had replace my vehicle fast because my rental was about to be returned .I had a few problems with other finance companies. 1 …
To whom it may concern, I have called in many times and always was able to get great customer service from Angela she has always been so friendly and helpful this is what has made me call in more often than I do, knowing that I would be …
My experience with Ascent Auto Finance has been great. You can always get someone on the phone when you need. My customer service rep Angela has made the world of difference for me. Instead of waiting for me to go behind and then just repo …
I love the company and my account rep Angela. I have NEVER had any issues.. They worked with me when I had some personal issues. The vehical runs like it did when I drove of the lot 18 months ago. Angela has always been there for me, and …
The Repsentive of your company Angela has been in contact with me from the first time we set up account through now. She has found ways to work with me in many ways without compromising the contract we signed. She has been really helpful …
Angela at Ascent is Awesome. I have left previous reviews, but they haven’t shown! She takes time to talk with you and knows what is going on with her clients. She truly wants to help make sure you get your payments made and keep you on the road! It is nice to have someone who talks with you NOT at you!
I had the pleasure of being with ascent auto for two years with Angela being my account manager. Her customer service skills was and always are excellent! Anytime a problem came up, she was more than happy to help and very professional! Always super friendly and eager to help! Would definitely recommend working with her!
Angela is amazing!! She’s always making sure I know when my payment is due, which is very helpful for someone as forgetful as me! Works with me however she can if for some reason I’m unable to pay my full payment. And she’s just plain nice! Definitely a FIVE STAR employee!
I work with Angela and I love her! She is so understanding and does her job very well. Many times I needed someone to understand my situations and and I’ve never had to go in depth with Angela she is a decent person and I appreciate her working on my account and keeping me on my toes with my loan!
I have had a great experience with ascent auto. All of the staff is really friendly and they all know what they are talking about anytime I have a question. Angela is over my account and she has been really great and helpful. I couldn’t ask …
Angelia Wright is absolutely the best account manager I’ve ever had. She is always so sweet and friendly, most of all she has had so much patience with me. I really appreciate her hard work and how wonderful she is. I wouldn’t recommend any …