Asheville Eye

Asheville Eye Associates

The practice was founded in 1961 by Edward K. Isbey, Jr., MD and our clinic has grown to include every sub-specialty of ophthalmology. We have 13 physicians and 5 optometrists on our staff. … See more

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Asheville Eye Reviews ( 250 )

  1. My appointment went as scheduled and I was completed and on my way home within an hour of my appointment time. I have been very please with the care I have received and the promptness of service.

  2. Always there when I need them. With emergencies, they do everything possible to work me in. Excellent staff, from nurses, to assistants, to the doctors. Highly recommend.

  3. Always friendly, knowledgeable staff. The wait is never very long for Dr. Isby. He always takes his time and makes sure all my questions are answered.

  4. Everything was absolutely perfect with my morning spent at Asheville Eye! All tests and the examination were done on time and in a very professional manner!

  5. I had an eye “emergency”, and they had no appointment times but said to come in at 7:30 and they would work me in. I was first up and they diagnosed the problem and my concerns. I will have some minor surgery coming up.

  6. Not family friendly at all. Kids wait up to 90 minutes before being seen, even after showing up early. Children’s area is small. The whole thing moves very slowly. Prepare for a half day visit just for a consult.

  7. The only reason I gave a star is because I had to to do the review! I was here for 3 hours and only about 20 mins was seeing Optical department, the rest was the doctor and I was only there for a basic eye check appt. I will never, ever go here again.

  8. Dr. Smith sent me to Dr. Stone because I had bleeding in the eye. I keep going to Dr. Stone because he stopped the bleeding and he and his staff treat patients with a professional respect.

  9. Asheville Eye Associates is the only place my Husband and I go for eyeglasses, Sue Shook is the best, she is very knowledgeable and will go the extra mile to help you, she has also got the best personality

  10. Received prompt, professional treatment. Left feeling confident that my issue will be resolved, and fortunate to have such great care. Thanks to all the staff involved in my treatment.

  11. I have been a patient for many many years and appreciate the opportunity to show my graditude for such wonderful service. Dr. Thomas Beardsley is great. Thanks and Blessings.

  12. Definally dont come here, if you have anything else planned for the day because you will not make it to your other appointment. The wait time is atrocious. You will be told to sit one place by a teach yet the other tech will not even come to that place to call you.

  13. We schedule on January and they keep rescheduling us i know and 1 time they said the are open and we went there cause its our appoint and they’re close so called them and they re schedule me AGAIN ! for june 11 so i want to make sure what time and now they said they dont have my lilttle sister on their system.

  14. Five stars. After cataract surgeries, I no longer need any glasses (wore bifocals for 35 years). Extremely pleased with Asheville Eye Asso.

  15. I have been going to Asheville Eye Associates for about 10 years and I have always been happy with everything they have done, from routine exam;s to cataract surgery on both eyes.

  16. I was treated professionally and made to feel comfortable. The doctor and staff answered all my questions and graciously wrote a letter of request to my work place for me. A good experience.

  17. A real class practice, with excellent eye care, and most of all, friendly dedicated people. I truly think this organization is the best around, and I highly recommend them for your eye needs.

  18. Excellent, courteous and professional service was provided , as always, by Dr Beardsley and the staff at Ashevile Eye Associates . I would recommend this practice to all of my friends and associates.

  19. I am real pleased with all employees at Asheville Eye,very kind and caring of all patients .. Dr. Beardsley is a sweet and caring Doctor. He has helped me a lot in caring for my eyes, Thanks to all.

  20. Great experience at Asheville Eye from beginning to end. Very little wait time, everyone was nice from the girl who checked me in, to the doctor & his assistant, to the girl who checked me out.

  21. I was impressed by the prompt and professional attention I received as I moved through the process of determining if I required removal of a cataract. So I’m looking forward to enjoying the same experience during my operation.

  22. I was seen quickly and efficiently. My questions were answered. I was given all the tests that were necessary to come to a professional decision and I came away knowing that the up coming MRI would confirm the diagnoses which it did and relieved my anxiety.

  23. I have been a patient for many years. The physicians and staff are very knowledgeable and courteous. I would recommend them to anyone looking for excellent eye care.

  24. Went for my annual eye check, all interactions w/staff were pleasant AND given in a SAFE environment…NOW IF ONLY the OTHER patients were as mindful & safety-concious as the employees.

  25. My ophthalmologist is Dr. Haynes. I have been seen by Drs. Isbey and Bridges recently for referrals that Dr. Haynes has made. These professionals make my visits to your facility a joy and I would highly recommend anyone to take advantage of your medical services.

  26. I have been coming to Asheville Eye for several years now! They are the most competent, friendly, caring and accurate associates that I have ever been to! It is without reservation that I would recommend them. They are the best

  27. Excellent service is what I have experienced over the last several years. The staff is efficient and caring. So far there has been little wait time to be seen. My experience has been with Dr. Beardsley and has been nothing but positive.

  28. My ophthalmologist discovered a retinal artery occlusion in December of last year. I was immediately referred to Dr. Bridges at WNC Retinal Associates and was given an appointment for the next day. Dr. Bridges has treated and monitored …

  29. I had cataract surgery. Dr. Haynes was wonderful. The organization of this place is truly amazing. I very seldom had to wait as the teams were organized and well trained. Great organization.

  30. I have been a patient of Asheville Eye for over 40 years. I have Glacoma. I feel like a rock star everytime I visit there office. I could not imagine going to anyone else for my eye care.

  31. My friend had a chalazion on her eye. She went here to have it lanced off. The doctor was extremely rude to her, they did not give her any pain medication to take home even though she was sobbing in pain when she arrived home, they also …

  32. I would most likely be blind by now, if it were not for Asheville Eye Association at 8 Medical Park Drive. I could not ask for nicer, more helpful, more knowledgeable, and just downright Sweet human beings. They know what they are …

  33. This place can seem a big overwhelming at first because it’s so large; but their efficiency getting you into the docs is wonderful, all the people are pleasant and my doc has always taken the time to listen and explain. I recommend it absolutely.

  34. The personnel at Asheville Associates have been exceptionally helpful to us over the years.
    Particular kudos to Dr. Robert Wiggins, his associate Allison, and Dr. Damien Macaluso. They are the best!

  35. We come here for our infant daughter. The first time we were here they skipped us and we ended up being here for over five hours… They never did apologize. …

  36. Always a good experience with Dr. Tullock for both myself and my teenage son. Wait time can be a bit long, but then I’ve never felt rushed by the staff. I don’t mind waiting if it means more thorough patient care. Thanks!

  37. Fantastic facility! From check-in to check-out, a great experience. Dr. Stone is amazing!! The staff is wonderful!! I’ve been a patient since 2011 and I have zero complaints!! I actually look forward to my visits with Dr. Stone and the rest of the staff.

  38. The staff here is very nice, but efficiency here seems to be lacking. I’ve never been able to get in and an out of my appointment for less than 1.5-2 hours. Usually a lot of waiting, no matter what part of the process you’re in. Again, friendly staff but very slow service.

  39. We’ve had had weeks of wildfire smoke in our skies so I wasn’t surprised when, after receiving injections in both eyes by Dr Cameron Stone,, my vision was a little “smoky” as we left the building. …

  40. My vision is very much improved since being treated at Asheville Eye Associates. The multi vision eyeglasses let me read, drive and focus in between. I highly recommend their services.

  41. The actual dr was great! The rest of the experience was the worst I ever had in my life!!! I would give the dr a 5 star rating, the front desk and half the glorified nurses, are hateful and rude!!!

  42. The first meeting was the last. I waited more than one hour with two years old daughter on the parking lot. I didn’t understand why we schedule this appointment if they can’t organize their work time.

  43. I’ve been going to Asheville Eye for 20 years. DR. Beardsley takes his time, explains your eye issues thoroughly, and makes me feel confident that the care I receive is the best I could get anywhere.

  44. Excellent Doctors, excellent staff, I travel over 250 miles one way to see Dr. Stone on a yearly basis because he saved my eyesight in 2009 from Diabetic Retinopathy and will continue to see the doctors at AEA for as long as I can. I highly recommend this practice.

  45. Both of my daughters (ages 3 & 4) have been seen by Dr. Wiggins and his team. Everyone is very kind and efficient. They all work really hard to get you in and out as quickly as possible and to make sure that each one of my children are comfortable. I would not take them anywhere else!

  46. I came with my mom. The building is well let and the temperature was a lift and refreshing even for those that waited, stated it didn’t feel like a doctor’s office. My mom had a pleasant doctor’s visit, though she had been dreading it……….

  47. I saw Dr. Goldstein for my yearly exam and due to a prescription medication, I had to have a picture of the back of my eyes and a field of view. I have a hearing disability and everyone I saw was so patient and understanding. It was a positive experience from check in to check out.

  48. Have been with Asheville Eye Associates since 2005. The retina group and Dr. Haynes preserved my right eye and continue monitor and treat as needed. Dr. Macaluso saved the vision in my sister’s only eye. There is no reason to go anywhere else.

  49. The most professional group of doctors I’ve ever dealt with. The physicians are knowledgable and caring, and the staff is efficient and friendly. Let’s face it, going to the doctor is no fun, but the staff here make it as pleasant as possible.

  50. I went to Dr. Macaluso for cataract surgery and I can not say enough good things about him and his staff. Having your eyes operated on is disconcerting at best but they put me at ease and took great care of me. I highly recommend him.

  51. Great practice. Professional, friendly and I always feel they are concerned with me as an individual. I have seen many of the people at AEA depending on my needs at the time. Through the years we have moved to many areas. I am glad I found this great group!

  52. Fast courteous service. Knowledgeable folks to help you. This is one doctor’s office I don’t mind going to. They have been my eye care specialists
    for over 30 years and have never let me down.. Prices are reasonable and they don’t nickel & dime you.

  53. As a previous employee here and someone who uses Indeed job Search I suggest EVERYONE to go look at the reviews from the employees that have worked here. I wouldn’t have applied if I would have read the reviews first. Also the main reason …

  54. I have been a patient since 1991 and continue to be impressed with the professionalism of doctors and staff. Besides the periodic routine examinations, I have had cataract surgery and surgery related to glaucoma. At age 90, I read 20/20 during my most recent exam. My thanks.

  55. Dr. McLean and his staff are very professional and accommodating to my needs, from my emergency Sunday morning surgery, to all the follow up appointments. The front desk check in/out are efficient and professional also.

  56. Asheville Eye Associates have provided excellent service,superior treatment, and outstanding results in eye care. I am having surgery later this month and have every confidence in the outcome.

  57. I have been an annual patient of this organization for several years. Over time, I have witnessed several improvements likely based on patient feedback. Those improvements include: …

  58. A great place to go if all you have is time. My annual exam took 2 1/4 hours, most of it spent waiting in one exam room or another. Looks like all the happy people were in the ophthalmology department.

  59. At my appointment, I was greeted by a staff member at the designated time. Dr. Haynes is personable and clearly competent, as were the staff who assisted. How great it would be if all medical visits could go as well as this one.

  60. My experience at Asheville Eye Associates is outstanding on every visit I have there. I go once a month and staff there are always friendly and courteous. Would recommend anyone with eye needs to ASHEVILLE EYE ASSOCIATES.

  61. They let me wait in the car instead of inside & then called me straight to the room. The staff & Dr. Stephanie Brien were friendly, clean, & professional! I’ve referred my family here too!

  62. I have always been treated professionally at Asheville Eye. I have the upmost confidence in my Doctors. I would highly recommend them to anyone who needs eye care. Remember you only have one set of eyes!

  63. Good service but really bad follow up!
    I was diagnosed with a possible glaucoma (runs in family) and was told I need to be seen in 6 mos. Yet never heard back from them!! …

  64. The wait times have been very much improved in the last couple of years. Explanations are clear, and the doctors take their time to answer questions, and don’t run off or stand in the doorway, waiting to leave, making me feel like I’m imposing on their schedules. Dr. Isby is a blessing!

  65. My first corneal transplant, on left eye, was done at Hopkins Hospital. Each time I went for a check up I saw a different doctor. Second transplant on R eye was done here by Dr. Isbey III. How reassuring it was that it was that it was Dr. …

  66. I’ve had experience with Dr. Copley McLean, who treated a retina problem that developed in my right eye five years ago and lasted a few months. He was recommended to me by a good friend who is a retired eye surgeon from Atlanta who knew …

  67. Went here for about 6 years, but last 2 years they issued me prescriptions with errors. I have both computer/reading glasses and distance glasses. Both are progressive bifocals. One time writing the prescription wrong I can understand, …

  68. Great place to go, especially if you have special circumstances with your eyes like I do. Kim in contacts has the patience of a saint. My vision varies alot, but I cant wear glasses. She works with me all of the time. She mails me my contacts.

  69. While the care is top notch, the wait is very long. I was there for a glaucoma check for 1 hr 45minutes. And I have to go every 6 months. This is way to long for a working person with a very busy life.

  70. I just left this factory style eye office for a routine vision test for my contacts. The woman who brought me back did not introduce herself, didnt know if she was a tech or the doctor. She did my vision testing and moved between the …

  71. I love the care we get here. I just wish they would figure out how to be more productive with time management. Every single time I am here, it takes at least 3 hours, sometimes more. It is very hard keeping a special needs child calm for that long.

  72. Everyone friendly, caring, competent! I’ve lived in many cities and have been to many eye doctors so I think I can be very objective. I am impressed with the care at Asheville Eye Associates!

  73. Have you ever had an apt at 9:10 and at 11:00 still not seen the doctor? We have.. this was for a pediatric apt, and when we asked we were told someone was still in front of us.. how is that even possible. You open at 8, and by 9:10 you are 2 hours behind? On top of that frankly the windows and walls in this place are nasty!

  74. AEA has always treated my mom with respect and care about her over-all well-being. She has already had one eye surgery to remove a cataract and is having the other eye done tomorrow. She is looking forward to not having to wear her glasses any longer.

  75. I always enjoy my appts. at AEA. It’s probably the most efficiently run medical office I’ve ever been in. Waiting time is almost non-existant and everyone there goes out of their way to be nice. From talking about my successful surgeries on both my eyes with others, I definitely came out better using AEA! I recommend them 100%!

  76. Awesome staff of professionals. From the time you enter the door to the time you leave, you are taken care of and treated like family. I wouldn’t recommend going anywhere else. …

  77. I very highly recommend the physicians and staff at Asheville Eye Associates. There is a very definite “caring” for the patients on their part, instead of just being a number to be handled. That, coupled with the professional expertise, is a very welcome feeling.

  78. Asheville Eye is a wonderful practice. All of your eye needs, glasses contacts, frames, ophthalmologists, optometrists, etc. all under one roof for one-stop shopping. Everyone is well trained and very professional.

  79. A great experience. Doctor Jeffery Schultz is thorough, friendly, listens to questions & answers them conpletely. The associates in the optical department are pleaseant, friendly, and helpful with picking out frames & getting the glasses ordered.

  80. I have an appointment with the eye doctor every six months, and have a multitude of test ran each time. The doctors and staff make the process as easy and comfortable as possible, explaining the process, and making sure that you receive the best care.

  81. Do not recommend! I sat in the waiting area for over 45 min past my apt time. At that point I walked out. When I called to inform them the young lady asked if I wanted to reschedule or just fuss… lol, they will never have my business again!

  82. I took my husband to see Dr
    Wiggins last week. He was so kind and knowledgeable. He understood my husband’s problem and explained it to us in plain language. His staff was great and very professional. We would recommend this practice to anyone.

  83. The entire staff was polite and professional. While the appointment took longer than I anticipated, I was seen quickly after arrival and everything went very smoothly. I am looking forward to getting my new glasses and being able to see better again.

  84. One of the worst places to go to get eye care, had to get cataract surgery for trama from a torn retina, Dr. Ipsy didn’t fix my problem can’t hardly see out of my eye now, I needed laser surgery to fix it..not my fault at all now they want …

  85. one of the front desk people acted like she could care less about being there. didnt even know the number to the testing area. and didnt want to walk back to the testing area, like it was miles away to ask them something for me. then when i …

  86. Asheville Eye Associates has, through the expertise of Dr. Wm. Haynes, maintained my ocular well-being for the past twenty years. These efforts have included successful surgical procedures and medicines, by which to control the silent but …

  87. I needed a solution for my sudden, marked decline in vision! I waited for my annual check up and described to Dr. Schultz how my field of vision was blurred and that I needed to blink and adjust constantly to refocus. The symptoms fit a …

  88. I️ absolutely love asheville eye! Dr Schultz is the best! I️ never feel rushed at my appointments and he always takes the time to answer any and all my questions. Checking in and out is seamless and when I️ need contact I️ just email and I️ receive a call back same day! I️ highly recommend asheville eye Associates !!!

  89. Both myself and my husband have received excellent care from the doctors and staff at Asheville Eye Associates. Weather it is corrective surgery, cataract surgery or just general eye care we recommend Asheville Eye Associates for all your visual needs.

  90. I have only good things to say about my experiences over the past four years with Asheville Eye Associates. They are always very friendly and professional. I don’t think there’s a better place to get the eye care you need,

  91. People are very rude, don’t care about patient experience. No smiles no customer service. Rude guy up front, no signs for what the process is when looking for glasses.

  92. Optometrists are excellent, but was quoted $100 for contact lenses. When I went to pay for them… $200. Did not purchase, since were told they were $100. “Buyer beware” seems appropriate. I will not return there for eye exams or for anything else.

  93. I had an 11:10 am appt this morning to see Dr. Tullock (just a yearly for getting my contact prescription) and had to wait 2 hrs (1:15 pm) before I actually saw her. She was a nice doctor, but it only took about 8 minutes of her time to see …

  94. From the wonderful Receptionst, Dee, to the entire staff Asheville Eye is the best!!! All the staff were so kind and wearing a smile on their face. Highest regards for the doctors, and especially mine, Dr. Tom Beardsley!! Utmost confidence in this group!!

  95. When I relocated to the Asheville area a few years ago, I had to find a new ophthalmologist. Asheville Eye and Dr. Beardsley turned out to be just what I was looking for. The staff is caring and very knowledgeable. Dr Beardsley knew exactly …

  96. My concern is one experienced in almost every doctor’s office; the overbooking of patients in order that the doctor should never have to wait a minute at any time. Meanwhile patients , who are also important persons, are forced to wait …

  97. Years ago, before they relocated, I purchased my first pair of eyeglasses from Asheville Eye Associates. After relocating back to the area last year, I attempted to get sunglasses to work for my multiple sports activities. I have vsp which …

  98. Staff is friendly and courteous. The offices, waiting rooms and rest rooms are clean and cheery. Dr. McLean is my doctor. He is a caring, concerned professional and I always feel well-taken care of and well- informed about my eye health after seeing him.

  99. Have been a patient for several years, for monitoring my retina for damages from a drug,and checking vision. Two cataract surgeries went well. Most recent experience was way above and beyond the usual. Cr. Haynes had checked my eye for …

  100. All the staff are very knowledgable and professional. Explains all procedures being done. As a retired registered nurse and have personally received medical care, I have NEVER received such excellent medical and professional care from …

  101. Asheville Eye is a wonderful place. I was there last week to see Dr. Haynes and my experience couldn’t have been better. Two more of my family members see other doctors there. We all receive excellent service during every appointment.

  102. My experience with Asheville Eye has always been a good one. My last visit I was having trouble with my dry eyes and Dr. Maccaluso gave me a prescription that has helped so much. Also if you need glasses, they have a nice selection or if you need repairs theres never any problem.

  103. Asheville Eye Associates are running very efficient clinical services for eye problems of the Buncombe county and surrounding areas. Receptionists at the entry area are cheerful but very diligent in their approach to help patients register …

  104. From the receptionist, to the information clerk, to the optometrist who helped us today ( not to mention how Dr. Wiggins has completely blessed my son’s life), this was such a positive experience. They are consistent in their care and we feel so good about coming here!

  105. I have had two sudden eye emergencies (one chemical burn, one corneal ulcer).. Asheville Eye saw my both times right away and continued treatment until the eye healed. I saw two doctors and both were highly competent and very kind..

  106. Been coming here with my daughter for almost 4 years. We are here a minimum of 3 hours EVERY SINGLE TIME. Love her doctor but the wait time is absolutely ridiculous. Unfortunately, this is the only pediatric eye Dr in Asheville or we would …

  107. The physicians and staff at Asheville Eye Associates are extremely professional. I have seen at least three different physicians over the past four years for different issues and have been very pleased with the quality of care from them and the rest of the staff.

  108. We have had excellent care at Asheville Eye. From my perspective they are wonderful. The only concern I have is that it is possible to spend a great deal of time waiting and it would be nice if they could address that. Having said, they also take all the needed time with you. They never rush you out the door.

  109. My first visit, I sat in the waiting room for more than an hour. This year, I had a shorter wait and an uneventful visit, after which I asked for my prescriptions, as I usually do. I left, frustrated that this well-known, reputable eye …

  110. My appointment with Dr. Bridge went fine and didn’t take an overly long amount of time. The same cant be said for a simple eye exam with Dr. Haynes – the wait time is a joke. I cant image that scheduling is that difficult that it couldn’t …

  111. took 6 weeks for my husbands lens to come in. it takes for ever to even speak to anyone of the phone i cant honestly say i would use them again. also their frames were so high should offer a price range thats affordable for everyone

  112. Always courteous and very professional but still friendly and personal. Don’t have the long wait times as at other doctor’s offices. The treatment has been very effective. My vision has improved greatly thanks to Dr. Stone and his staff.

  113. There was a wait to get checked in, but the wait was totally worth it. They had a separate waiting room for my son yo play in. And the people were totally awesome! My son is autistic and as strong as an ox! They knew exactly what they were …

  114. Relatively new in the Asheville area my initial experience with Asheville Eye was with cataract surgeries February 15 and 22, 2016 performed by Dr. Damien Macaluso. For more than a year, now, I have had 20/20 vision in both eyes. All follow …

  115. Dr. Schultz is the best. He worked with me for as long as it took to get contact lenses that worked for me. He is kind and funny and very knowledgeable and professional. …

  116. Pretty bad experience. During Covid I was told I would be able to wait outside and that everyone is wearing masks, etc. But after initial wait outside they had me wait nearly 1 hour in a waiting room w/ other people (between seeing the tech …

  117. I think the doctors and the staff assisting the doctors are wonderful. I feel that they need more help in the frames department and front desk. I have been waiting almost 3 weeks for glasses. I was told I would get a call when they came …

  118. I’m happy to give a review for Asheville Eye Associates. Dr. Stone was recommended to me when I was having an eye exam for glasses. I went to him several years ago and, with his help and advice, my macular degeneration is almost where it …

  119. Took my Dad who has been going there for a while. Now he’s 88 and having issue with drops lowering blood pressure. Dr Haynes came in and started telling me that he has never seen this type of drops ever lower blood pressure very abruptly. …

  120. I highly recommend Asheville Eye Associates. I had cataract surgery shortly over a year ago.
    Dr. Macaluso did my surgery. He’s excellent. The staff is professional. My husband and I both give this facility top ratings.

  121. My daughter has a very rare eye condition and Dr Isbey and his staff at Asheville Eye Associates take incredible care of her. They go out of their way to make sure she has the best shot at keeping her vision. Dr. Isbey is very caring and accommodating. His staff is as well.

  122. I recieved the best and most comprehensive eye exam that I have ever had. The entire staff was absolutely amazing, Jeffrey Schultz was awesome. Thanks for a great experience.

  123. I have been going to Asheville Eye since 2002. Dr Haynes and all the staff have been very professional and helpful to my condition concerning glaucoma. They have become like a family to me with their compassion, care, and friendliness.

  124. I have always had a good experience with my visits to Asheville Eye. The entire staff have taken excellent care of me and spend the time with me answering all my questions. It is one of those things, I’m sorry I have to go, but if you have the need then it is good to feel welcome and comfortable with your care givers.

  125. I have a rare retina disorder called Coats disease. I was referred to Asheville Eye Associates for exam and treatment over a year ago and have not regretted the decision to work with them. Non-surgical treatment and subsequent progress have …

  126. Dr. Isbey III has cared for my eyes for over 20 years. I trust his expertise and skills totally. His staff is friendly, caring, and very knowledgeable. I have also received Dr. Goldstein’s care. My husband sees Dr. Tullock because he wears contact lenses. Asheville Eye Associates is the very BEST!

  127. I have been going to Asheville Eye Associates for about 11 years and have always been highly satisfied with the service I receive there. The staff is very professional and Dr. Beardsly has given me excellent advice on my eye care. Our …

  128. Very rude in the eye glasses part of it they are condescending and the lady actually popped my daughter’s hand and then she rubbed it like she didn’t mean to do it she ordered a set of lens for my daughter’s old glasses even after warranty …

  129. Asheville Eye Associates staff it just wonderful! Even when the office is really busy the staff are always so helpful and pleasant. I have always gotten top notch quality care there and would recommend them to anyone. You will not be disappointed!

  130. I have been going to Asheville Eye – Dr. Smith – for the 12 years we have lived in Asheville. His care for my eyes – past retinal tears and glaucoma – has been superb. The office and professional staff is friendly and efficient, the waiting …

  131. Having been a patient at Asheville Eye Associates for several years now; receiving treatment for Macular Degeneration, I am always impressed by the kind and courteous way they handle their patients. It is not pleasant to undergo this …

  132. I have never had a bad experience with the Doctors or any other person employed by Asheville Eye. I have often thought and asked where do you find so many great people. Everyone just seems to fit. Always a pleasure to keep appointments with them.

  133. Due to the large size of the AEA, I am always amazed at the thoroughness and smooth operations when I go for a visit with my eye doctor, the surgeon or even their optical shop(s). A well-planned system makes everything easy and relatively …

  134. I have been a regular patient at this facility for about 18 years. Office visits have been very pleasant. The wait time is minimal. Dr. Haynes and the office staff were awesome, professional and had a caring attitude about my health …

  135. Zero tact or bedside manner. Staff carry a condescending attitude towards parents who are trying to figure out what questions need to be asked. We gave them three visits and came away with a worse and worse impression each time. Highly consider other offices in the area before this. Would go Zero stars if that were an option.

  136. Every eye appointment I have had at Ashville Eye Associates has been very nice. All tjr employees and Dr. That I see there are super nice and friendly. The busy receptionist at the front desk is unbelievable!! That waiting room is …

  137. I have been a patient at Asheville Eye for 20 plus years and have always had excellent, professional care regardless of the circumstances. Dr. Beardsley is fantastic and my most recent visit with Dr. Brien and her staff was excellent as …

  138. The staff was very personable, the doctor on the other hand acted like it was the first time he had ever seen me each time I came no matter how often I was there. I had to explain myself and complaints each time although he had my notes in front of him. I had no confidence in him what so ever.

  139. I was at risk for losing my eyesight thanks to a blood clot. I was fortunate enough to be referred to Dr. Wiggins of Asheville Eye Associates.
    Dr. Wiggins has been very understanding and accommodating and his staff is …

  140. At my daughter ‘s visit to Asheville Eye the staff was friendly and the nurses were great with her -they explained what they were going to do and made it fun, which helped put her at ease. The doctor was very thorough and took the time to …

  141. I’m very grateful to the whole Asheville Eye Associates team for managing to fit me into their day with great efficiency when showed up at the wrong time on the day of my appointment. I’m sure this is something that would not always have …

  142. I have had positive results at Asheville Eye Associates. I left another Eye Associates firm about three years ago and have had excellent care since that time. Dr. Beardsley does a very through examination and is professional and caring. I would recommend Asheville Eye Associates to anyone for vision care.

  143. My recent appointment at Asheville Eye Associates was a pleasure. I was seen within 5 minutes of my scheduled time and was processed swiftly and professionally up until I was ready to see Dr Bridges. Everyone involved was friendly and …

  144. Wish-Washy. Policies are subject to change with every visit.

    Inconsistent with everything except the fact that they are inconsistent. …

  145. Dr. Macaluso performed my Lasik surgery. He was very polite and professional. He told me all I need to do for my recovery. He listened to my concerns before the surgery. My only issue is that waiting times can be pretty long.

  146. I will never go to Asheville eye ever again. They hVe terrible customer service. I have tried over 20 times to get in touch with them about their contact service and no one has gotten back to me. I have also waited for over a month to …

  147. Dr. Wiggins is great he did my son’s eye surgery and after we got home my son woke up scared and crying. I called the office and Dr. Wiggins called me back very quickly he helped me to help my son everything went very good. Dr. Wiggins made me feel very comfortable and confident . Thank you asheville eye.

  148. I have been a patient of Dr. Tom Beardsley at Asheville Eye Associates for about 5 years now. Dr. Beardsley and his staff, as well as the administration people, have always been friendly, courteous, and professional. And the same with the …

  149. When I entered the doors of Asheville Eye for the first time I was amazed. This place is all about team work. The staff was incredible. From the front door receptionists to the Team of Doctors they made me feel at ease. They took their time …

  150. My son has worn glasses since he was 10 months old and Asheville Eye Associates has provided nothing but the best care for him. Dr. Wiggins did his eye surgery when he was 5 years old and their office did everything they could to care for, …

  151. I feel that I get top notch care when I get eye exams from Asheville Eye Associates. The staff is detailed, patient & thorough. I don’t feel like I’m just a person the the list of the day but a person in need of eye care to them. I highly recommend them.

  152. My daughter has high functioning autism and is very afraid of eye drops. She is extremely difficult to handle and I felt Sally did a really good job getting the eye drops into her eyes and handling the meltdown we incurred. We have been a …

  153. Thanks Asheville Eye for great care and an excellent outcome for my recent cataract removal by Dr. Macaluso. I felt valued as a patient and as a person, very unlike my visit to another group here in Asheville. Dr. Bridges at Asheville Eye …

  154. My recent visit was anannnual check-up whihc went very smoothly seeing three different staff without undue delay. Dr. Brian Smith was, as always, very smooth and personable explaining everything as he went clearly. The staff are also very …

  155. There is a warehouse look to this medical office but even worse is that each patient is treated like they are getting warehouse services. I had to have two separate eye exams because the first eye exam ended up with a totally wrong …

  156. My son has gone here for complex eye problems for several years and time management with these people is nonexistent. It is consistently 3+ hours spent in the office just for an exam. If you have all day to sit around waiting then this is the place for you!

  157. Asheville Eye Associates we’re very prompt in setting up my appointment. I was taken in at my appointment time,they explained what they were doing and why. They recommend drops for dry eyes and new glasses due to my change in vision. My vision has improved drastically and my new glasses should be ready next week.

  158. Great experience overall! The office was able to schedule me quickly (next day) as long as you are flexible in who you are willing to see. Dr. Beardsley was phenomenal-he listed to my history, concerns, and expectations. I was born with strabismus and he is the best eye care provider I have seen since my childhood ophthalmologist.

  159. Friendly and courteous. Pleasant waiting room, reading materials and pretty timely on the appointment time. Have used them for several years now and will keep on doing so. Customer service / appointment booking representatives are fine, …

  160. My doctor at Asheville Eye Associates is Dr. Thomas Beardsley. He is outstanding. The vision examination is very professionally done, and Dr. Beardsley’s explanations are clear and helpful. The staff persons are all first-rate. I have total confidence in their expertise and concern for their patients.

  161. Asheville Eye is a great place for all of my eye care needs. They take care of my glaucoma needs and also I had a retinal tear which was repaired by Asheville eye. My retina tore and I went to Asheville Eye the next day. They very …

  162. This facility is consistently impressive with every visit. The front desk personnel are always pleasant and efficient, and with so many patients checking in and out, they manage to make each person feel as if they are the only patient. …

  163. Hands down the absolute worst experience I have ever had in my 20 years when needing eye care. After going through their check in process, which I do appreciate under Covid circumstances, I had to wait for the doctor for over 45 minutes. …

  164. I have been a patient with Asheville Eye Assoc. for around 7 yrs. and I absolutely love them! They are very professional and the staff is wonderful! They really care about their patients and it makes a big difference between going to just …

  165. While I appreciate the obvious efforts Asheville Eye is making during Covid 19,I felt unsafe and uncomfortable yesterday when I went to pick up my glasses. The person that checked me in was not wearing a mask properly (she had her surgical …

  166. Our family has had the privilege of great eye health care at Asheville Eye Associates for the past 20 years. The entire staff is warm and caring with genuine interest in spending the time necessary to meet our needs. We are currently …

  167. The entire staff deserves 10/5 stars 😁, but truly, I’ve always been treated extremely well by every member of the staff I’ve dealt with. Everyone from the front desk receptionist to the Optometrist to the Anesthesiologist when I had my …

  168. I would rate no stars if I could! Do not I repeat do not use Asheville Eye Associates for anything! We ordered the boys glasses July 16th. They told us it would be a couple weeks before we got them. I called two weeks ago to find out when …

  169. Both my wife and i have received excellent medical service in the 5 years we have been going to Asheville Eye Assoc. Dr.Beardsley is the most informative doctor we have ever seen. My wife had cataract surgery last year and I will have both …

  170. It was fantastic. I’ve never been to an eye exam of that nature. I’m used to reading the little letters. I was introduced to some state of the art eye equipment. I was very and I mean very pleased with the tests my doctor performed on my …

  171. The doctors in this group are top notch. My husband suffers from severe glaucoma and the care he receives is excellent. The staff couldn’t be more helpful from the time you walk in until you leave. We’ve dealt with three doctors in addition …

  172. Everyone at Asheville Eye Associates has been a joy to work with, from the technicians to the doctors. I have seen three different doctors for different eye problems and each one has been fabulous as has their staff. I would highly recommend them to my family and friends. Give them a chance, you won’t be disappointed.

  173. Took my daughter in they did a horrible job. The doctor didn’t even bother checking up on us an their eye exam is not robust enough they do the minimal possible of work to take your money. With this limited exam they “assumed” a full diagnostic. There are plenty of other better places around don’t waste your time here.

  174. I’ll start by saying, I have never had any issues with the Asheville eye locations in Asheville or any other place. So for this review I will be specifically speaking on my experience with the Sylva location. …

  175. My appointments with Asheville Eye Associates means a visit to a retina specialist, a glaucoma specialists, and optometrists for glasses fitting. They are always careful and thorough whatever the issue. Aside from occasional waits when they are very busy, the visits are quick, easy, and very professional. I recommend then highly.

  176. I had 2 cataract surgeries at Asheville Eye. They were the first surgeries I have ever had. I found the experience very pleasant, if you can say that about having surgery. The staff was very professional and caring. They clearly explained …

  177. I was treated with courtesy and respect by everyone at Asheville Eye Associates, from the receptionist to the Dr.’s assistant, to the Dr. , himself.(Edward Isbey III) …

  178. Excellent! Everyone is always so kind and friendly. They are very quick but efficient. Asheville eye could very easily sold me a new pair of glasses but advised me to wait until after my next appointment. That is old time honesty and courtesy. Love these guys.

  179. We are both patients of Bill Haynes at their main Asheville location and could not be more pleased with the quality of service provided. We both have serious problems that could result in blindness if not monitored and controlled. …

  180. This was our second visit in a wee with my father. Both visits we were there for 2 and 3 hours with the actual time with staff or the doctor being 20-30 minutes. They had no concept of time and were not apologetic for wasting ours. While …

  181. Due to an injury I have had many ophthalmologists in my life in many offices in a number of states. Asheville Eye is the best that I have ever experienced. All the way from the welcome desk to the checkout desk the staff are friendly and …

  182. Asheville Eye Associates is excellent. I have always gotten care in a very professional and polite manner from everyone, clerical staff to physicians. I don’t feel rushed because they will answer questions fully. Dr. Crandall is one of …

  183. I would recommend Asheville Eye Associates 5/5 for eye exams and definitely for any serious eye conditions/trauma. I would recommend their glasses department 1/5. Spare yourself a month+ long wait and just take your prescription to Lens …

  184. I have been a patient of Asheville Eye Associates for several years and I always look forward to my appointments . I had a wonderful visit and check-up last week. I feel as if all of them are family and they take special care of each …

  185. I had a good experience with the eye exam by Dr. Meade and the service while in the building was fine, but after that forget about it. I was given samples of two different types of contacts and told to call back with the one I liked best …

  186. Asheville Eye Associates is a great place for eye care. I’ve been a patient there for several years and have never had a bad experience.
    The doctors are highly qualified and explain what they’re doing during your …

  187. I’ve been going to Asheville Eye Associates for several years & have always been very pleased from start to finish. The check-in and check-out staff are pleasant, helpful & efficient. The medical staff (both doctors and assistants) is …

  188. Would not entrust my vision care to any other provider. Asheville Eye Associates ROCKS! From the moment you step in the door till checkout time I am always treated with respect and in a warm, professional yet friendly manner. Dr. Isbey …

  189. The office I go to in Asheville is the Best eye care office I have ever been too. The staff from the time you check in till you leave are awesome. The Doctors are far superior than most. The surgery center or optical areas are also great. …

  190. After having used the Optical Shop four times for new glasses, this time they made the new frames with the wrong prescription. When I told the oculist that I could not read even the largest print because of the visual distortions the …

  191. Worst experience ever I brought my son in for an exam on his eye. we waited 2 hours just to get eyes dilated than made us go back out to car with no glasses for him out in the sun. Than waited another 1 an a half for him to get seen by doctor for them to do nothing for him . If i where you I wouldn’t go worst eye care place ever !!!

  192. Skin cancer can be scary – especially when it’s on the eyelid. With two basal cells and most of my bottom lid involved, I certainly appreciated the expertise and experience of Dr. Goldstein, an ocular surgeon at Eye Associates. As …

  193. Would never even walk into this office again if it were my only option because of the lack in urgency, front staff, and phone answering staff. My son who has complex eye conditions has been seeing Dr. Wiggins since he was two. We’ve been …

  194. I was scheduled to have cataract surgery but Doctor Haynes my physician or his staff did not communicate to his scheduling personnel crucial information regarding my conditions necessary for proper measurements of my corneas before surgery. …

  195. I tried ordering online my glasses from another company, the first time they came in they were messed up! It took weeks to get a new pair! I couldnt see the whole time I waited for them! When I purchased my glasses at Asheville Eye – and …

  196. People are kind but the system is not efficient AT ALL. It’s a dumpster fire of a mess. I waited over an hour to pick up glasses that were already paid for and a prescription that I’ve had for 15 years. Waited in line to check in for my …

  197. Haven’t been in yet because the wait is months long. Very disappointed there is no call back list for cancellations and that wait times on each phone call are 10 minutes plus.

  198. Not a good experience. I was given inappropriate medical advice, sent out with dilated pupils without sunglasses, deposited In optical waiting area while my eyes were dilated without instructions on what to do next, my glasses have a flaw …

  199. My son has fragile x and autism. I called before the appt to let them know and also arrived a few mins early. No one spoke to me about anything. It was 30 mins past his appt time and he was very anxious and i asked when he would be seen. …

  200. Appointment for 10: 00 still sitting in lobby at 11: 00. Big parking lot, big lobby, long wait. Too many appointments, too many patients, perhaps not enough doctors. Who knows, but my time is important too.

  201. The doctor was fabulous. However, I was told by the staff when I made my appointment that with insurance I would only pay a deposit for the glasses until received. After taking the time to select my glasses I was told that I had to pay …

  202. This place gets so many recommendations, and a practitioner here was highly recommended by a friend, but my experience was not good. It’s a zoo, to begin with; many people and rooms, it was uncomfortably cold when I was there, and patients …

  203. WHAT A NIGHTMARE. While they are great at what they do. TIME MANAGEMENT is nothing over here. This office is soooooooooooooooooooooo slowwwwwwwwwwwwwwwwwwww.. It would be a courtesy for the receptionist to inform you if the doctor is …

  204. They lied to me from the beginning. I called my eye insurance and they said that Asheville Eye Associates takes my insurance. I called Asheville Eye Associates and ask them if they take my eye insurance. They say yes. I also ask if they …

  205. Friendly, patient staff who answer questions and explain everything thoroughly. I didn’t have to wait long for my eye appointment and Dr. Turlock was super nice and helpful.

  206. My son used to see Dr Bashinsky but since her leaving, we gave dr Wiggins a chance. What a nightmare!! My son has special needs including epilepsy and delays. We waited 2 hours to be seen. For a child who doesn’t understand waiting, can’t …

  207. Dr Isbey cared for my 2.5 year old son who had a shard of plastic in his eye. He was so compassionate and showed concern throughout the entire process of finding the source of the problem and later performing the surgery to remove it. He …

  208. I see an Opthamologist here for annual diabetic exams. Very caring staff and doctor. The exam is very complete and everything is explained to me.
    Now, I also see a retina specialist Opthamologist for eye injections for macular …

  209. Let me start by saying the doctors are great! But it goes downhill from there. This practice has 12 doctors! However, they don’t staff the support team with enough people to manage the huge number of patients. They don’t answer the …

  210. April was the girl that answered when I called from The eye doctors office I work at to make an appt for a patient for a cataract evaluation. She was so so so sweet, helpful & literally the epitome of how someone should act. I called …

  211. I saw Dr Tulloch when I was having an allergic reaction in/around my eye. I was seen quickly even though I was a new pt. She helped me understand my conditions as well as ways to avoid repeating my predicament. I’ve had multiple eye issues …

  212. I didn’t care for this office. No one was friendly to us, mainly felt tolerated. Zero welcoming atmosphere. Waiting area was dirty and the wait is long. There was a bottle of hand sanitizer, but it was very filthy. I didn’t care for my …

  213. Went in for my first appointment with Dr. Schultz which was scheduled at 2:20. I was running a bit late and arrived at 2:10. I was promptly seen and taken to the correct waiting area. After a brief five minute wait I was taken for testing …

  214. My eye doctor referred me to Asheville Eye Associates for Lasik surgery. At my Lasik exam with Avl Eye, the doctor presented Clear Lens Exchange (CLE) as an alternative to LASIK since I was a good candidate. So when I met with the doctor’s …

  215. I started my son here pre Covid. No problem except very long waits, a feeling the doctor doesn’t really care, rude customer service and extremely high rates for replacements from aomeone who ALWAYS SOUNDS LIKE THEY DONT CARE. My son was due …

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