We are dedicated to serving your health care needs. Our professional staff includes family physicians, nurse practitioners, and physician assistants. Our providers treat people of all … See more
Read More| Thursday | 8AM to 9PM |
| Friday | 8AM to 9PM |
| Saturday | 9AM to 9PM |
| Sunday | 9AM to 9PM |
| Monday | 8AM to 9PM |
| Tuesday | 8AM to 9PM |
| Wednesday | 8AM to 9PM |
3450 Zafarano Dr Unit C, Santa Fe, NM 87507
I waited for a very long time and then was told that with my symptoms I should be in the ER. Just wish that could have been established before waiting for two hours. Everyone was very nice and I know were doing their best.
Worst customer service, they don’t care about individual confidentiality at all. HIPPA is real but they sure don’t care. Sent my unpaid balance to collections but I had been paying it and went in for an appointment I said I would pay but …
I was in Santa Fe from Taos to see another doctor the previous day when I woke up with a strange leg pain and a UT infection. (I’ve had enough to know.) My other doctor was not available but the staff person recommended this place. I cannot …
Positive covid on monday. Called aspen about getting paxlovid at 10 am on Thurs.
Went smoothly until walgreens sent message that they were out of it. Called …
People calling in just to hold their place is not a good pracctice!! The staff is awesome!
Friendly, caring, and considerate. They helped me with my bandage dressing, close to closing time and did a great job.i highly recommend going here for minor medical needs,
The wait is eternal no matter if you make your visit online, you still wait more than 1 hour, it’s ridiculous!
DO NOT GO HERE for primary care. You’ll constantly run into billing problems, appointments scheduled as physicals but not actually receive a full physical, rescheduling all the time, and little to no communication about your actual health. …
The only place open on a holiday in Santa Fe and they won’t see anyone that has COVID symptoms (which is basically everything at this point). One person on the phone tells you to come in even though you have a cough and then they turn you …
THEY were VERY nice. The listen VERY atentive when I was explaining the reason of my visit. They send my prescripción dIrecty to the pharmacy. I will recomend Aspen Medical Urgent Care in Santa Fe NM.
Same day appointment, great doctor and they got my knee x-ray and diagnosis right away. They are very busy which days a lot.
The experience was quite quick and professional, got my prescription filled very quickly from the time it was sent to pharmacy. Over all a great experience
While discussing the results of some blood tests with the doctor, I explained that I was financially strapped at the time. On the way out, she asked casually whether I wanted a flu shot. I should have said no. Nobody mentioned that it would …
Never resolved my symptoms. When I called to try to get tests results back 3 days after they said I would have them I still couldn’t get them and they repeatedly transferred me to a line they never picked up nor responded to after I left a voicemail about getting the results.
I would not recommend this place to anyone in the area and especially would say this place is NOT kid friendly. Took my 4 year old son who has had a fever for three days. We are traveling through the area and I wanted to make sure there was …
Had xray after PT person checked my hurt ankle and told me to verify there was no hairline break. Everyone from front desk to Nurse Practitioner (Cat) and the xray tech was kind and professional. No break, just heel spurs, ace bandage was applied for support. This is a good place.
The best urgent care experience I’ve had. This was the only place open on a Sunday night, and the receptionist was very helpful in sorting out my complicated insurance situation. Dr. Willy and Juan (nurse) were both professional and thorough in my treatment. Their humor and friendliness almost made getting stitches enjoyable!
The nurse called me via a zoom meeting. She listened to my ailments, then suggested a regiment for healing.
All the staff at the Espanola Urgent Care center were very helpful and professional. I also received a follow up call regarding a few questions I answered with concern, advice, and further information by the SIBIRT Coordinator. I thought …
The staff and doctors here were great! They really listened and wanted the best outcome. 10/10 would recommend
Aspen Urgent Care was a good experience. Front desk checkin was very helpful and efficient and “Kat”, nurse practitioner was excellent at explaining and examining and accessing my issue.
The staff is friendly and efficient. They are very helpful and understanding. We had a short wait time as well. We will be back!
After a great experience with the front desk and nursing staff, I had the misfortune of being seen by the rudest, most unprofessional and condescending provider I’ve ever been treated by – physician’s assistant William Rowland. His mask was …
I went to aspen urgent Care on Saturday morning because I could not get in to see my doc right away. They were fast and professional and I’m feeling better already! Thank you Aspen staff!!!
I was in need of a primary physician and I got a appointment with Dr. Ropp just a couple weeks after the birth of my daughter. I was having a lot of pain and different issues that came up as a result of my C section. Dr. Ropp spent more …
Aspen always has the kindest people working there. They always make us feel welcome and cared for. The staff seems happy and comfortable, which in turn makes us feel the same. Thank you
Very nice staff. Very pleasant and helpful. Nicely decorated and pretty.
I went here recently for back pain after my regular doctor told me they couldn’t get me on their schedule for quite a while. I waited for over an hour to be seen. When I was seen, the nurse practitioner looked me over for a total of 90 …
Every time I go there for urgent care I leave telling myself “never again”. Then something happens eight months later and I go back, forgetting how poor the medical care is. I am an elderly male with many medical problems: two different …
The staff was amazingly friendly, and the doctors were very knowledgeable and assuring. I was in and out within 25 minutes!
On a Sunday evening you don’t have a lot of choices, Aspen was super awesome, kind as I was in a lot of pain, and quick. I really appreciate them being open and available!
I’ve been there twice in the last 60 days for check ups. Told both doctors I’ve been having chest pains and shortness of breath off and on. No one put a stethoscope on my chest to listen to my heart or checked my heart other than looking at …
Went in at 4:07 and lady at front desk said you close at 5 and were full to capacity. There was only one person waiting with Maybe 3 cars in parking lot.. …
I absolutely am so happy with my visit. Staff was beyond great I felt really cared about by the entire staff. I didn’t feel like I was showing up somewhere where they disliked their jobs.. It really speaks alot for people working in the …
Great staff with caring attitude. Wait was not bad for Urgent Care
Made an appointment and was on time! Much appreciated and good care was given..
Really wonderful front desk very kind and helpful. A very impatient and rude Dr. Don’t take young children here!
They made me wait in a segregated section because I tested positive for COVID 23 days ago.
Much faster than we expected. X-ray machine available. From the phone call with receptionist prior to our visit (who is an absolute doll from Australia) to the nurse and doc, we felt valued and cared for. Durable medical supplies are …
Every time I’ve been there I get positive information on my problems. The staff is very professional and understanding.
Aspen did a great job removing my stitches…….Again. Always friendly and accommodating.
I’ve never been to Aspen Urgent Care before today. The staff was friendly and the doctor was very professional .
Once again Aspen was exceptional! I was treated for a severe migraine and I was sooooo miserable. I waited at the ER last night with no luck due to a 5 hr wait. From the phone call to leaving Aspen Medical is what I call prompt and amazing …
This clinic is reliable and kind. Wouldn’t go to any other Urgent Care in Santa Fe
I had a visit on march 14 the doctor that saw me asked for lab tests. The day after I did my tests at the lab, they had informed me that my doctor will call me and let me know of the results. I called after one week exactly after five …
Robbi and Mary Ellen were awesome. The office operation was smooth and I didn’t wait forever to be seen. I had an appointment and didn’t have to wait long, unlike so many other offices that require you to make an appointment but still make …
Very disappointed with this facility.
Front desk staff was great, the technologist who took my X-ray way fantastic, but the primary medical professional who met with me was very curt, literally only …
Staff was friendly and very accommodating especially when you’re ill…you need that extra comfort and accommodation!
Took me last minute despite closing and were super kind and professional. Answered all my questions and were efficient and quick.
The staff at Aspen was amazing! I called from ABQ and talked to the manager Joanna, letting her know I was on my way with my son who had a possible fracture/sprain ankle injury. As soon as we arrived to the office, the X-Ray tech Miguel …
Recently had my girlfriend come here with horrible pain in the leg. All they did was x rays suggest in an altra-sound, and gave nothing for the pain. She went home with no help from the hospital.
Best place ever to get the right answers when it comes to your health, they really care to give their patients the best care and understanding to treatment., best place in town .,
Everyone at Aspen in Santa Fe were awesome. The MA was amazing. I couldn’t ask for a more wonderful person to help me.
Made appointment the day before and only waited for 20 minutes Dr did more for me than the hospital.
The staff was wonderful to me this visit and also previous visits. Their hours are better than other urgent care sites which was so helpful because I got sick on a Sunday. Thank you!
The wait time was an hour but it was well worth it. The staff and doctor were efficient and efficient. I do appreciate the great service.
Very nice and caring, respectful thought all the employees always do their jobs well, that’s why I always keep coming back 😀 …
They were over an hour late for an appointment I set up the day before. The doctor completely refused to help me at all and told me to go to the ER even though the ER rendered me to him. I felt uncredited about and worthless. One if the worst experiences ever.
Aspen Medical was great! My kiddo spiked a fever while we were in Santa Fe for vacation. I tried a couple of other urgent cares first that were full or didn’t do pediatrics. They got us right in and the staff was all helpful and nice even …
Grateful for my visit today at Aspen Medical. they were able to get me in to procedures that would have normally taken weeks. Everyone was courteous and efficient and kind. Thank you so much!
Not a real Urgent Care. Waited over an hour for my son to get stitches on his thumb, while primary care appointments were seen. If you need urgent care, don’t come here.
Dr. Chavez is truly the best doctor I’ve ever had! I’m 43 years old and wish I had found her years ago. I went to numerous doctors who are always in a hurry to get you in and out and never took the time to really listen and care. I felt so …
Aspen Medical staff were excellent!! Robbi made sure to get me in last minute and promised I would have my prescriptions before the pharmacy closed, they got seen and taken care of with in an hour! I was desperate as it was late and I …
We have been seen at Aspen several times and with only one exception, all of our experiences have been good, quick, efficient and thorough.
Had a wonderful experience there the other night in urgent care. William R is an exceptional PA. He was caring and knowledgeable. he offered up all the right tests and took time to listen to my concerns about my health. He had some …
Very efficient staff. Doctor assesed my infection prescribed medication. I highly reccomend Aspen Urgent Care!
Five stars for the very helpful, patient & attentive Robbi @ the front desk- patiently explaining to patients and quietly coordinating the various tasks. Don’t know where she got her energy from tending to multiple administrative tasks & …
I had an awesome experience tonight 04/18/2022, I went into Aspen and although they were busy every single staff member was attentive, compassionate, and took all the time necessary to help me as well as other patients. …
Great experience!! Staff is super professional and the wait time was nit bad either. I highly recommend and will return when needed
Excellent care! I made a same-day appointment online, waited for a reasonable amount of time in both the lobby and the room, and received the treatment I believe was necessary. The PA who saw me was thorough, knowledgeable, and friendly. As …
Very pleasant and efficient staff. Clean and welcoming. My insurance was accepted so it went well.
No appointment no problem. Didn’t have to wait long. Quick check-up and diagnosis. Courteous and professional.
They were very busy when I got there with my 1 year old but they got us in pretty quick and figured out what my baby had highly recommended, this was my first time ever being there
The staff are all really nice. They let me explain everything I was feeling and I didn’t feel rushed out or unheard like at other urgent cares.
Doesn’t matter if you check in online or are a long time patient. They are still understaffed and accept way too many people at once. You’ll wait hours. The receptionists are incredibly incompetent, rude, and make it your fault that they don’t have it together. Ridiculous.
I witnessed all of the following: Katherine black wavy hair with foot long nails at the front desk was awfully rude and unprofessional to everyone who stopped by at Aspen Urgent Care on the evening of 5/5/2022. …
Short wait, knowledgeable staff, did x-rays on site, provided needed meds and followed up quickly with radiologist analysis. Kayleigh was excellent.
Incredible service at 8pm. The staff are kind, compassionate and knowledgeable. They called in a prescription at 8:30pm. I’m do grateful I didn’t have to wait until the following day to be seen and treated.
They were able to squeeze me in at the last minute. Which means I will not be in the pain in the morning thanks to their hard work. That definitely gets 5 stars from me!
Went in with a small tear on the back of my hand. It took 5 times longer to complete the preliminary paperwork than it did for the doctor to diagnosis the injury and the med tech to treat the wound. There’s got to be a better system.
My physician is here and I’ve had nothing but good service at this facility. Everyone is kind and makes you feel like part of the family. So it was a no-brainer when it came to my daughter and needing to see someone urgently.
First of all, thank you for being open on this Sunday. Other urgent cares were closed due to staff shortages, so thank you to all the staff at this facility who showed up to work. Second, thank you to the receptionist, Valerie, who had to …
ASPEN Urgent Care was very helpful in getting me the Anti Viral medication I need for battling COVID. The staff and medical records group were very patient with me, while navigating the process. I want to thank everyone involved.
Everyone needs a medical center? Don’t they? Well I hope you don’t wait because establishing Care with a PCP is a very long wait. As you walk into Aspen you greeted with friendly smile from a very nice courteous young lady who will kindly …
Had a positive COVID 19 test. Called Aspen and the Nurse Practioner called me within 20 minutes, took a lot of time to discuss my symptoms and give recommendations. They have been very attentive the 2 times I needed them this year.
Not a good experience at Aspen…I called before going in requesting if they had crutches in stock. I needed crutches as I was going in for a sports injury and wanted to make sure I was able to check out with them – they put me on hold and …
Just want to say thank you to all the aspen medical team and family. I went in for a back pain just a walk in & was treated right away everyone is amazing friendly they care!!! (Thanks for everything God bless)aka sean🙂 …
I don’t think there will EVER be enough words in this world to describe how profoundly grateful I am to the staff at Aspen Medical Urgent Care. They are an amazing bunch of people that exude an incredible, genuine sincerity when it comes to …
My name is Anthony and tonight while at work I was sharpening my knife it slipped off the sharpener and I cut my finger really bad it required 6 stiches the staff at Aspen medical center was awesome walking in we were greeted right away the …
For not having an appointment I was seen pretty quick. Everyone was very professional. I was pretty amazed and happy with there services.
Front desk said they were at capacity at 8:45pm, because they only had one Dr. But there was only ONE car outside. Seems like they were just ready to go home, and could care less about taking one more person back.
Went to have some staples removed from my head and they kept insisting to have a student remove them after I politely told them I wasn’t comfortable and seen a couple of the MA’s getting treated badly because they wanted to go …
Best urgent care in town! Cynthia Rector is amazing and took great care of my daughter and I! Very friendly staff as well!
I visited Aspen Medical Center on December 4th; I’m 49 with a 9 month old infant.. who is my heart and my life. I have the resources to to any medical center, but chose this one because when I called ahead the friendly person who answered …
Front desk could be nicer. MA and doctor were professional and fast but thorough! Much faster than the Railyard Ugent Care and more thorough
I zipped right in first thing at 8am & was out by 8:30 with Flu & Covid tests that had to be done. The staff was very professional, thanks for always looking out for my health & best interests.
Went in for skin condition and the doctor lady was very nice and kind and helpful . The wait time was 3 or 4 hours because they were busy but would recommend them 🙂
I wanted to give this place a second chance so badly, but just left their urgent care more upset than ever. I arrived and the lady with short blonde hair at the front said she’d be right with me, no problem I sat there for over 30 minutes …
The receptionist the nurse and even the DR. were very friendly and nice the visit lasted about 1 hr that includes the wait time, time waiting for results in RSV and FLU tests and the visit with DR. I was disappointed at the fact that the DR …
I was a walk in, and was in an exam room within 1/2 hour. I had tripped and fallen, scraping my nose and lip. And hurting my wrist. They took x-rays and no breaks. It took less than 2 hours, service was excellent.
This place had not so great reviews but I went anyway because they are open to 9pm. Other than a long wait, I was very impressed. Great nurse and doctor and efficient.
Do not take your child to this urgent care. We were on vacation to ski. Our daughter had a loud wet cough. I took her in. The front desk receptionist was nice and efficient. The wait wasn’t long. The nurse was very sweet and great …
It was amazing. I was seen quickly and was provided with excellent care. My prescription was sent to the pharmacy right away. Thank you for caring for our community
Great Doctors, Staff! Went and the doctor was super friendly and nice and patient. Knew how to help me and gave me the right path to success. Would recommend to friends and family!
Our visit today was awesome. We were in and out within 1 hour. Valerie, is the bomb! She takes care of business in a timely manner.
Best urgent care appt I have ever had! I was seen quickly, the staff was professional, friendly, and treated me very well. I like that I wasn’t lectured, that I was listened to, and that I didn’t get hassled like I usually do when I am …
My grandson with autism was seen here and I was amazed at the level of care and compassion! From the front desk staff to the medical team – everyone was so amazing and kind hearted. Thank you for being wonderful!❤️
After trying to be seen at 3 different urgent care centers, including Pres on St Mikes where we were turned away. No one seemed to know what they were doing, and all they knew was “no.” …
So I have been to this place 5 times in 2 years for different reasons. Today I needed a new prescription for an asthma inhaler. The PA comes in and asks why I come there so much? Why I haven’t looked for a real doctor? It was like an interrogation not a medical visit. So bizarre! I won’t be back.
I’ve only had to go to urgent care twice (fortunately!) since I moved back to Santa Fe, but these guys know their stuff. Nice waiting rooms, great lab techs, nice and caring docs/nurses (MUCH better staff than previously!), and most importantly, the visit was fast, knowledgeable, and efficient.
My wife was going out of the country, so she wanted to go get a PCR Covid Test just to show that she was negative. They had her wait 3 hours and then they called her into a room and the Medical Tech informed her that they were out of the …
Couldn’t stop coughing, no primary care appointment available so ended up at Aspen Medical Center Urgent Care. Walked in, seen and out within 2 hours. The CNP was awesome, efficient, super caring. She suggested quickly heading to the only open pharmacy so I could get relief that night. One in a million!
Today I saw a nurse practitioner and her student trainee. They did something to help. I was there on Tuesday and the PA I saw did nothing but test. All came back negative so nothing done about my situation. Turned out to be bronchitis. …
Aspen is the best keep secret in Santa Fe and Espanola. The power of a local urgent care is a blessing!! …
We are very grateful to have Aspen Urgent Care not far from our neighborhood. We have used their services several times, and feel very pleased with their efficiency, kindness and doing their very best to take care of our medical needs. The …
Extremely busy but a well oiled machine. Everyone from reception to the medical staff were very professional and efficient. With the amount of people flooding their facility (at one point there were no seats in the waiting room), they kept …
By far the worst Urgent Care facility in SF. Nothing done here was Urgent or Care. I had to call multiple times to try and get results back from a test that their Urgent Care doctor scheduled me to take. Two weeks have gone by with no …
From the nurses to the urgent care medical staff to the registration team- everyone is super compassionate and courteous. Best of all, their care with children & the elderly is outstanding. So impressed with how everyone handles my family during unexpected visits. 😊 …
The desk was efficient and polite. Once we were called back vitals were done kindly and efficiently. The doctor came quickly. The doctor helped us with a difficult medical situation and provided very clear orders to follow. We really appreciate their quality care.
It was a fairly busy day in the office but I only had to wait about an hour. I had gone to another urgent care two days prior and was told I was fine, despite my complaints of pain and discomfort. You were compassionate, listened to me and …