I’m pretty disappointed with this ins , not satisfy , have not gotten any information. Karen wasnt much of a help still hasn’t solve my problem.. unsatisfied .
I am not a customer but rather was just shopping around..The fact that they only reply to positive reviews on here and not the more important negative/concerned reviews says alot about a business..
0 stars to this company .. PEOPLE BE AWARE … The only thing I’m going to say about this company it’s , that it’s the worst worst insurance company ever, I don’t even know why this exist
Worst insurance on the planet! They don’t answer, they don’t respond to shops or anyone and make you wait they are horrible!! These guys are criminals stay away!
Offer great explanations to questions I had helped me get a really low rateyou also get discounts on motels roadside assistance things like that low monthly
Customer service very rude.. specially the person name Silva naumangyen very rude .. got into an accident with there driver fault and she insisted it’s my fault like she was there when it happened … very unprofessional ..
Garbage coverage… Don’t even waste your finger strength googling their number. Shady, shady, shady, shady… That’s all I have to say about that right Thur. Chow
THIS INSURANCE COMPANY IS SCAM. MAKE SURE YOU CHECK BBB COMMENTS AS WELL. THEY CHARGED ME AFTER 3 MONTHS OF CANCELLATION AND THREATENED ME THAT THEY WILL SEND IT TO COLLECTION AGENCY. THE AMOUNT….23 DOLLARS. I REQUESTED THEM TO PROVIDE …
After being on the line for an hour just to get a hold of a rep I was put on hold for 30 mins just so they can hang up on me. Worst customer service ever!
They had me insured in mins over the phone the only thing was the broker sunset trying to charge me $200 fee without informing me of the broker fee yay on Aspire nay on hanky broker sunset
One things I found out is that there customer service is not top notch, they advertised one price base on that you go to the store to find that the price is different and there excused was that costco and everybody does that when I question them
Cancelled my policy without any notification to me. I was in an accident and I found out my policy had been cancelled a few days before, they told me tough luck.
I was in a rather bad mood and she really helped me without her help I would of gone postal. Very professional and went above and beyond to solve the issues I had because of the agent who sold me the policy. she is an asset’
Trying to get on hold with customer representative about an accident and waited on the phone for over 30mins just to be hung up on. Wouldn’t recommend them.
This place is a nightmare no customer service whatsoever my insurance adjuster hasn’t even looked at my claim and it’s already been over six hours like everyone else said spend the extra money get a real insurance company this place is a fraud a scam and it should be out of business!!!
STAY AWAY FROM THIS COMPANY MY WINDOW WAS BROKEN AFTER I FILE AIM ADJUSTER SAY IT COST 1000 DEDUCTIBLE BUT BE CA USE I BARELY OPEN POLOCY WOULD TRIPLE MY DEDUCTIBLE TO 3000 YES YOUN READING TH IS CORRECTLY 3000 DEDUCTIBLE FOR A GLASS WINDOW …
They got me the very best deal they could have with accidents and points on my record and the price I pay is awesome! Way less then their competitors….
trash company-they lie about pricing keep you on hold for hoursssss and they won’t protect you whatsoever do yourself a favor don’t ever get this insurance.
Nice folks there, everyone treated me great there I must recommend them to anyone who may need insurance who had a few hiccups on their record. These guys will take care of ya.
I lost my wheel while driving on frwy.I pulled over got clipped while I was on the side of the frwy and they only covered part of the 1st part of the accident….Did I mention I had full coverage….smh
The best Company i had ever deal with, I never been treated so nicely, and they helped save almost 1100.00 dollars last year, i got to admit it, its new but wow they had treated me so great, i’m staying with them for a while.
DON’T WASTE YOUR MONEY ON THIS INSURANCE COMPANY.
I FILED A CLAIM THAT MY CAR WAS STOLEN ON FEB. IT TOOK THEM 8 MONTHS TO DECIDED THAT MY CLAIM WAS DENIED DUE TO SOME RUSTED BRAKE AND ROTOR, AND MY STATEMENT. …
Filed a claim in October and still nothing. It’s February already. On top of that every time I try and get a hold of the claims adjusters there is no answer. I leave messages but those go unanswered as well.
I needed insurance asap and wasnt able to complete sign up and had to pick another company . Meanwhile they CHARGED me without my e signature. now I cant reach them !! RIP OFF !!!
Our truck got stolen on May 1st already sent all the documents they needed and they still asking for them again 🤦♀️ and still making payments on the stolen truck. 0 stars!! …
I am very happy with this insurance company, it’s cheaper than most insurance company and they take good care of you when accidents happen. I recommend it
Illegal activity! RUN far away from this insurance company. Don’t even think about it just say no. If you have an accident they will flat cancel your policy in order to not pay the other party. Fraudulent, I will report to the Insurance Commissioner.
The worst experience I’ve ever had with my auto insurance.I would put 0 stars if I could. Total fraud company . Please stay away from them for your own sake
Here’s what I want to say about this company, this is not a company and a team of punctual and lazy people who don t even answer and just work to take money and place that is not to be done… my car is cheap and there even they have not …
SCAM SCAM SCAM! All I can say is that they’ll take your money and runaway with it! They’ll cancel your policy without you knowing then they’ll say that it was missing documents or information and then once fixed they’ll higher your rate ! REPORTING TO THE BBB! SCAMMING INNOCENT PEOPLE! No stars if possible!
I’d like to say Mickey really helped me out today by going the extra mile!! My license would on been pending as suspended but she decided to get the DMV on the line and fixed my issue 🤗 Thank you so much!!! …
Awesome company! Great service! Very reasonable rates! And don’t forget the roadside service that comes automatically with every policy sold! And wonderful staff!
Agents are rude. This is a horrible insurance. They do nothing for you. Just the absolute worst. Would not recommend. They don’t respond in timely manner. They leave you having to deal with everything yourself.
I had insurance with them canceled my policy 6 day before it was due. They took a payment out of my bank then sent me a third back. For a older woman on a budge that hurt.
DO NOT PURCHASE THIS INSURANCE COMPANY! They will overcharge you and steal your money. The customer service is terrible they make you wait for hours and always need to check your account. They do not address your concerns they only read a script. They are very unprofessional and scam people.
If I could take back the 1 star to be able to comment, I WOULD!!!!! You people are CROOKS!!! I give you (0) stars!!!! How can I have full coverage and not be given a rental car, while my car is being fixed???? I’m a single Mother and …
I canceled my insurance and was still being billed months after because I was on auto pay. When I called them they gave me the run around and said there was no supervisor available.
Trying to get my vehicle fixed because one of their policy holders crashed me.. i’ve been trying to get payment to fix it and they are waiting for “signatures” from ? i’ve been talking to Theresa she’s a scum don’t like your job quit ¯_(ツ)_/¯ it’s been 5 months.
I will quote the young woman below if I could ‘GIVE LESS THEN ONE STAR I WOULD.’ This company took my patience, and I have an abundant amount of it. Time, my time is ticking after being placed in a situation where my life shifts. Time is …
my mom try to do a renew payment by her bank occount and bank notify that the insurance isnt an insurance registered she also has an accident someone hit her rear end side she call insurance no answer since october 2020 waste of money in …
I had to file a claim December 23 2017. It is now March 18th with no end in sight. It has been a very real nightmare. I have heard every excuse in the book. The mail was lost. cant find the paperwork. That agent is no longer with us. I’m …
Worst car insurance ever don’t get this insurance they will not cover anything in case of an accident and they try to fight you saying there is an coverage issue all this money I pay them just to say they can’t cover I would give them zero stars and when filing a claim they are rude no help
The worst customer service ever. They want me to call, not email. I was lied to by my insurance broker and they wouldn’t honor their reps word to me after I sent them documentation. Shady.
So far, customer service was very helpful with my car insurance, I had even made some changes over the phone, and for now, everything works fine. I really don’t see why many gave bad rating, but in case anything changes, I will edit.
I just switched over to this insurance about a month ago, I just bought a new car a few days ago and now I want to take my old car off and put my new car on, every time I talk to someone they tell me they have to transfer me so they …
If I could give them 0 stars I would. Their client was involved in an accident with a bus company, neither they or aspire have correctly taken care of the situation. SAVE YOUR MONEY, TIME, AND ENERGY AND PLEASE DO NOT WORK WITH THIS …
Very expensive just like every other site, it is amazing how much detroiters are being charged for automobile insurance. If I did not know better I would think that this was a tactic to get the black community residing in Detroit to move …
Very sad service, someone hit my vehicle. My wife passed away. I’ve several attempts for return calls. With no pickup or no call back. I now must seek legal action for someone hitting my vehicle. With no assistant from Aspire company. Let the buyer be ware
Omg Shout out to Jhoana Ayala!!! She is the best! I don’t care on what other people say about this company about their customer service! So far I don’t have any problem with this company as a new driver I don’t know what to do I never had …
At first the price seemed like a great deal. Then after awhile the price began to rise. At first I thought well it’s still a bit lower than what I could get someplace else. Then I started looking through the letters in the mail from them …
Terrible. This company has been charging us for months after cancellation. When we called to ask why we where still being charged we were informed we had to “cancel online”? Following their request and entering their ridiculous website we …
Ghada is awesome and has great customer service. She goes above and beyond. Definitely recommend the Victorville office everyone is always polite and helpful. Been with Aims Insurance for yrs and don’t plan on leaving.
My dad has this insurance and it’s nearly impossible to get someone on the phone to make a payment. Every time I call an automated system wants me to take a survey and provides another phone number to call. Horrible service. I highly recommend you avoid this insurance company.
The Worse Custumer Service. they had me on hold for 40 min
they will charge you a 14 dls Installement fee. I started paying 63 now thy want 80 dls for the saem coverage. I bought the insurance from nanos insurance . stay away
Your customer service rep Tyler Nicholson was the best. I called in because I was not able to make a payment online and he went above and beyond with helping me as well as helping me download the company app so that I could have access to my digital insurance card.
Aromatic pay is the worst w them. They were suppose to pull out 162.00 from my bank on the 26th of each month. Turns out they waited longer, the balance was at 190.00 by then so they tried taking out 190.00 instead of the 162.00 which then …
Amazing selfservice website! You can pay your bill, get policy info, download an ID card, Live Chat, and start a claim from their website! I have done most of these already and have only had this insurance company for a few months! I ust setup payment text message alerts today and had to write a review. Plus my rate is very good.
An excellent insurance company! They are small and only a few years old, however they are responsive, it’s easy to reach a real human being at this company who is helpful, experienced and knowledgeable. Great if your looking for a very basic auto insurance policy at a reasonable rate.
Wow! DONT BUY THIS INSURANCE!!! I just put one star so I can write a review. So I’ve been dealing with this insurance on my son’s claim. It will be 3 months on the 19th. I was a claims specialist for 15 years and ive never seen this. They …
This place is a joke. I was hit by a lady driving a car covered by this company. They had tons of evidence the lady was at fault but fought the claim anyway. They refused to contact witnesses, and then supposedly wrote a fake statement …
If I could give this a 0 stars I would. My mother was involved in a hit and run accident on 05/07/19 when she was stuck by a man driving recklessly. After driving the neighborhoods I was able to locate the idiot who had caused the accident. …
worst insurance! had a good price per month but when I needed road side assistance no one picked up! it said 24 hours and not one person answered so I had to have it towed by another company! don’t get this insurance!! pay more for another …
It has been 8 days si ce my wreck, i still have not gotten any answers from my insurance adjuster. Ive asked for a new adjuster, no response. 5 days after my adjuster was supposed to call, she did. She was extremely unaccommodating and had …
They canceled my policy due to “they were unable to confirm my vehicles were being garaged” how and when they tried to confirm is beyond me. One letter, no call no reminder. I went online to make a payment and realized I was cancelled. Thank god I didn’t get into an accident.
This comment is for everyone currently insured with ASPIRE/ or thinking of getting this insurance . RUN!!!!!!!!!!!!!!!!!!!! GO AWAY!!!!!! STAY AWAY!!!! These people are good at taking your monthly payment, but when it comes down to you …
I understand now why I haven’t heard of this company before. I’ve been trying to help my father get his car fixed for the past 6 MONTHS !!! When I call I never get a call back nor can I get ahold of claims officer. I have triple A on my own …
Super legit! I can’t believe there’s people complaining. I bought a policy from AIS and they placed me with Aspire. I miss my payment all the time and they don’t even charge me a late fee!!! I locked my keys in my car and there was free …
I have had insurance with them two years. Never had a problem with them. Recently my car broke. Tried to get a refund for money they took out of my bank account after they were told not to. Customer service gave me a run around about refunding my money. Still trying to get it back.
Well I pay full coverage insurance I have a 1000. Deductable an my car was stolen July 26 2021 an the person that stole my car fried the clutch that I had just replace April 2020 an I have proof I bought the clutch kit an several other …
Worst Company ever. The agent made me two policy’s which is illegal and they want to charge me to cancel it. They never answer the phone. They kept hanging up in my face. Horrible horrible horrible! I am currently on hold now after trying to cancel this duplicate for weeks!!!
My car was wrecked in November, 2020 it is Feb 25, 2021 and the insurance company still hasn’t done anything to fix my car. I am still paying my full coverage being that I don’t even drive my vehicle anymore because it’s wrecked and they …
been with them for a year , car broke down and went to get a loaner till it got fixed and they denied me bc even tho i pay for full coverage , i was denied a loaner bc they said they dont give full coverage only Liability which makes NO sense, now im coming out of pocket for a rental .
I was driving on the freeway, and a long black object came off the vehicle that was driving in front of me. The object bounced off my hood into my windshield *breaking it*, and it bust out my sunroof. This happen on a Wednesday, I reported …
Every month I was being charged a cancellation fee when I set up auto pay I would literally have to call them to tell them to process the card they already have on file and they would still charge me the late fees switch now definitely not worth the headache
Cornelio Guzmán is a great Adjustor! He helped me on my claim he was very helpful! He answered all my questions & was very responsive! My claim was handled quickly! Thank you Cornelio for the great customer Service will deff keep my cars insured with Aspire!!
This is the worst insurance ever!!! We loaned our car and the person that was driving it was parked and a truck hit him and it was a hit and run. Its been 3 months and they still haven’t settled my case. So annoying! Do not get them as your insurance! They suck bad!
Worst auto insurance company ever, approximate wait time when you call is about 30 minutes, good luck getting through. When they finally answer, the rudest people pick up the phone, that’s not customer service in my opinion. I called to …
Horrible customer service, calling only to have them stop renewing my policy and they keep transferring and putting me on hold, got hung up on twice after being told i was going to be on hold. Least helpful insurance company I’ve ever had …
Woooorst insurance company!!! It’s being almost a month and I haven’t being able to talk to Anybody, not even the supervisor it’s good to call back, so by law they are supposed to call back In less than 15 days after you left your voice …
WORST INSURANCE COMPANY EVER. Please do yourself a favor and do not waste your time or money on this company. I was in a tight spot when I found them and I regret choosing them as my insurance. Everything was fine until I got into an …
All these negative reviews really had me worried! The company is not as bad as everyone claims they are. Within 30 days everything was taken care of, thank you. Amanda and Veronica handled everything with urgency which resulted in a …
If you use a insurance broker in they try to sign your with this company tell them hell no. You have to do your home on company’s like this it’s been 4 months, since I made a claim they still have not took care of me. They told me I have to …
If you have a problem with this company you may as well cancel. I’ve called several times, and they hang up on me every time. They quoted me a price for car insurance and I pay by directly through my bank, meaning they take my money. Each month it’s a little more. What started off as a good price, has gone above what is fair.
I changed my form of payment. At the same time I paid for two months of car insurance. I recieved my bill…no record of paying two months. Just one. I called the number and listened to 10min of recordings. Still couldn’t get customer service. I will try email next. The amount of two months was charged on my card.
If I could give a zero I would. You will get a quote and will be low, the underwriters will raise your policy. In my circumstance they raised it a 150.00 more a month, and I cancelled immediately. They still charged me the remaining fee …
Bad customer service, I had to switch insurance because I already had it with another company and it was for my husband I purchased. Yes I did get my insurance money back but I never got the $100 Omar promised to give back. At first it was …
WORST INSURANCE EVER. Extremely unprofessional and disrespectful to their clients. They ignore emails and dodge your calls. My claims adjuster is never at their desk or always “out”. …
Aspire SCAM insurance decided to STEAL my money, by REFUSING to refund me my $300, by playing GAMES with paper work and ACTING like they didn’t receive a signed paper to end the policy… Who does that? Who asks for signature to end a …
I had a terrible experience overall with Aspire General Auto Insurance. It took 3 phone calls, a trip to DMV and a print out from DMV for $5, emailing the DMV printout and a copy of my actual license front and back to Aspire’s customer …
Don’t give these people your money. Someone with this insurance hit me at a red light and they have not responded since we began the claim. Worst insurance I have ever dealt with.
My car was hit pretty hard and suffered alot of damage while parked. I found a body shop to fix it and the insurance adjuster took forever to go inspect it n than he didnt have my right number which I find it weird cause I only had 1 …
Somebody stole my car and took the key this happened on December 23, 2021 I have called contact aspire my broker which is David Guseman every 10 days since this has happened We are now going on almost a whole month I’ve had my car broken …
A zero if I could give it! I No longer have this vehicle and do not not have another vehicle I wish to be insured through this insurance. I have been trying to call to cancel this policy with holding times of up to 40/ 45 min only to be …
SCAM!!!
Yes, it’s cheap. BUT, it’s cheap for a reason. They continued charging me for a car I didn’t even have anymore. Called to cancel my plan the day I sold my …
I feel bad for writing bad reviews lately, but ever since COVID-19 happened, businesses are really starting to show their colors and how much they care about their customers. …
Giselle Carrasco is awful. She never returns calls. I called Giselle Carrasco for over week and left voicemails.It take another week for her to return my call. Aspire low balled the estimate for my repairs and took weeks to send the body shop a promise to pay. Hopefully a Aspire insurance driver will never hit you!
Awful in every way. We had a policy report that says we got hit by an uninsured driver speeding with no lights…been over a year and aspire still won’t pay. Spend the extra money do not go this route.
this company is a complete scam. i was hit by a car and the person who hit me has this insurance. i received a letter in the mail to call John Zablodil. It has been 5 months and no answer at all. nobody answers the phone at this company. …
After spending a couple hours trying to resolve a double charge issue and after speaking to several customer service reps one customer service agent was finally able to connect me to a manager. Tricia was outstanding and understanding with …
Worst insurance i’ve ever had. I totalled my car in early August 2020 policy was set to expire August 28th. Was never told i needed to contact my insurance to let them know my car was totalled and not in use especially since I filled a …
I had full coverage insurance through AGI. Their system made an error and charged my account under the incorrect name, so my bank returned the payment as fraudulent. AGI was aware of this issue and made no attempt to make me aware. I called …
I got in my accident NOVEMBER 9TH. First of all, it was a Saturday and there is absolutely no type of support on weekends. Luckily my friend had AAA and was able to help me get my car towed home. Come Tuesday my car was picked up. A couple …
Aspire has the most backwards cancellation policy for insurance that I have ever come across. I had to wait over 20 minutes on the phone to speak with a representative, who let me know that I had to print and sign a form and send it back to …
I had car insurance through aspire. I was involved in an accident on December 20th 2020. Not only can you not get anybody to hardly call you back. They also do not follow up with their claims. As well here it is February 2021 and still I …
Horrible. Absolutely horrible. My moms car wouldn’t start in grocery store parking lot. She called for a tow truck and only needed to be towed 1 mile. She waited for 2 hours and they told her to wait longer. She walked home and walked back …
I want to thank Trisha , she was able to help me add my son to my policy and was affordable to make the change for both the add on to our policy and the additional monthly payment. I been having such great experience with Aspire general …
WORSE COMPANY BE AWARE
I have had them for 6 months i used their roadside assistance on a weekday once every thing was good. but the next time i needed it again on a weekend . They …
A person who had this insurance hit me. The accident was not my fault. This company has been an absolute nightmare. I wish you could give negative stars. So an adjuster came out and did a quote, he said damages were half of what they really …
Aspire has been the WORST insurance company I have ever dealt with. I was told my insurance quote signed up and paid my premium then about 2 weeks after I was called saying they’ve messed up my address and I was getting my insurance raised …
They are trying to charge me $50 if I leave them and my policy doesn’t expire until November 2021 . And they offer very little Perks such as no rental car if something happens to your car roadside is a joke!
I don’t even want to give star for this insurance , this is very recent incident the person named Julie nuristani adjuster, I gave all the proof (Picture) for the accident and their insured person completely at fault , jumping from right …
ThIs is the worst insurance company out there. It’s a complete nightmare. It’s been 4 months since I got into an accident and still to this day I haven’t gotten a call back😡 My adjusters name is Amanada Zarate she is horrible to deal with STAY AWAY!!! …
The worst most unprofessional insurance company,complete scam! My truck was stolen and found totaled in March 2021,I submitted over all the documents they asked for,its now July1st and they still havent issued a check but are asking for …
Competitive, low monthly payments and will even insure a non-licensed driver without a problem. Offers easy online pay-bill options and online service chat to answer any questions or issues you may have or experience. Customer service by phone is always helpful and courteous too.
Absolutely horrific experience dealing with them. Their adjusters are rude and when you can actually reach them are very misleading and leave you in a situation where you are left to deal with problems on your own. …
They are quick to cancel your insurance. Life is going on and you forget to move money around. In the mail cancelation notice for non payment. Please retry a second time to withdraw my payment I remember about to days later to move funds, …
I called Freeway Insurance, and they insured me through Aspire. Went through the usual process. They were able to split the down payment in two payments. The following day, it turns out I didn’t need the insurance after all. I called to …
One of the worst insurance here in california they are so unproffesional they are never there when you most need them and they will not cover damages even if you have “full coverage “ …
WORST INSURANCE COMPANY EVER!! Don’t not use this insurance vendor! My car was involved in an accident over the weekend with full coverage and they denied my claim because the individual wasn’t listed in my policy. I pay $335 a month for s full coverage when it wasn’t. I’ll see you in court.
I had to get an SR22… This was the cheapest I could find! I went thru a brokerage! And the customer service is amazing! After getting my license back and my car registered, I got a policy on my car and they were quick, I didn’t have to …
Worst insurance I’ve ever had! My car was stolen my entire experience dealing with aspire was a nightmare! Make sure you read your policy carefully before making your decision to join!!
look elsewhere for car insurance
Aspire general is bad company
they are close on the weekend end for any reason and bad customer service google should have a zero star rating
Eva tafipolsky is my adjuster my accident happened 2 weeks ago I cannot get ahold of her or anyone for the matter her voicemail always says she will be back june 2 it is past that and still cannot get ahold of her she’s never in the office …
I wouldn’t deal with this company. They will cancel you so quick then charge you a reinstatement fee more than what you payed the first time. Definitely money hungry and not about making the customers feel comfortable. I had a rude rep that …
This company is definitely a little bit shady. But if you go into it knowing that and requesting proof of everything in the forms of emails, paperwork or screenshots, it should all be okay. I recommend signing up through Jerry. It’s an app …
Best & the most inexpensive car insurance I’ve ever had in all the 49 some years I’ve been driving. AND FREE ROADSIDE SERVICE! GREAT CUSTOMER SERVICE!!
I filed a claim 4 days ago, I was told I would get a call or email by the next day 6pm. It’s been 4 days and they have not contacted me. I called them 4 times, have been on phone with them for hours and have not been able to talk to my “ adjuster” because she’s too busy.
I purchased a automobile insurance policy from this sorry company on March 30,2022. On April the 8th my husband was involved in a hit and run we reported it to the insurance company and in so many words we were treated like we were not …
Denise whitehead is my adjuster and she was super rude to the point that she even told me during our conversation”im going to have a better day after the call with you ends” . Honestly this is the worst company ever, I recently was involve …
In August of this year I added my daughter’s car. The insurance went up 30 bucks. Which isn’t bad at all. She sold the car three months. I was on the phone for an hour and a half trying to get the car removed from the policy. And I’m now only paying 9 dollars less than before. This makes no sense.
The worst insurance I’ve ever had. Not even a good value I saved switching to AAA. I was hit by an old lady “ not my fault” they contacted me immediately to get my car towed from tow yard to there facilities. Once they had it they …
Terrible service, not good, I have 2 months, and not , fixing my car, called and does not answer calls, no recommend this insurance ASPIRE general insurance, bad bad
This company is horrible, I canceled my policy with them on the March 21, 2022 I was told that it would take 20-25 days for my refund to be issued. After not receiving my refund in the allotted time I called and was told that my refund …
I called there claims department and couldn’t get an answer was on hold for 1hr then I hung up called again and left a message never got a call back called again next day same problem until the 5th day someone finally answered the phone.
So this insurance company is full of disappointment after disappointment, I received my total loss check from Aspire which was supposed to be sent to Capitol One. Only for Capital One whom I financed my auto loan through to, to tell me that …
Please look for insurance elsewhere! The customer service representatives are very rude! When I call for an update they always make me feel like I am bothering them.I am beyond frustrated! It’s been over 6 weeks that my car was deemed a …
I had car insurance through aspire for over 2 years. I was involved in an accident on December 28th 2021, and till this day I am waiting. Not only can you not get anybody to hardly call you back. They also do not follow up with their claims …
I had a horrible experience with this insurance, Adjuster Denise White has been the worst. Returns calls 4-5 days later if she returns calls. Talks over you all the time. When she first contacted me she never explained the process of the …
Not open for help on Sundays, not even for an accident claim. Takes more than a week to get an estimate written on a glass only claim. Adjuster never answers phone or returns calls( Not exaggerating either. In 3 days called 6 times with no …
What a mess! I inquired about a policy online through some random quoting system and I was contacted by Matt from Aspire. Initially, Matt was pleasant and seemed to be genuinely interested in assisting me secure auto insurance. What ensued …
The worst insurance company in existence. They make you go in circles and lowball the value of your car. Got valued from a car that has twice the miles mine does and they totaled my car based completely off body damage. I left 8 messages to …
Terrible Terrible Terrible service. It is the worst insurance company I have dealt with, the employees are unprofessional, starting with supervisors, I would give this lousy agency a minus of 10 (-10) stars
I wish I would have read these reviews before I got this insurance, these guys are everything that every review is saying on here and more. They continuously have told me that they are not responsible for ALOT of things that insurance …
Stay away!!! So far it’s been 3 months since I got in a accident and till this day I am waiting. Stay away from this insurance company and save all the headaches. Vernetta quick is my adjuster and she is horrible to the point where she …
Wow look at all these horrible reviews. I thought I was the only one. Please, please, don’t waste your time or money. Worst insurance ever!! Not worth it. Representatives are rude and the supervisors are no help.
Can never get ahold of anyone when you do they have attitude and hang up on I u (Denise whitehead) left a message with supervisor 4 times no one calls you back , DO NOT DO BUSINESS WITH THESE PEOPLE ! Their client hit both my cars on 10/4 and I’m still fighting for my cars to be fixed
She was helpful, fast and straight to the point, help me get it done with no problems. I was very satisfied. I would recommend her and use them again for my auto insurance. Thank you very much for your service.
They are thieves, they did not repair my truck, as it should be, they put in only used parts and, apart from that, it was a problem to be able to talk to them, a safe scam.
This has been the worst experience with an insurance company I have ever had. My parked car was taken out by a drunk driver. I called and reported it right away. The other guys insurance called me within a week saying they hadn’t been …
So I’ve been dealing with this company since July keep in mind the year is almost over and they can’t seem to do anything to help me out they keep changing adjusters on me and one says one thing and another says another thing supposedly …
I wish I could give 0 stars. Absolutely not worth the price and reps are terrible. +80 bucks for cancellation fee?! Such a terrible ‘insurance’ company.
They told me they will charge me 25 ,00 dlls to cancel my insurance,know they sent me the bill to pay the cancellation, and is a totally different amount from the original 25,00 know there charging me 38,00 dlls the lady on the phone never …
This company is making fraudulent charges to my bank account Never in my life Have I had anything to do with this company. Didn’t even know they existed, and yet they ara making bogus charges on my account. Reported them already.
Bad Insurance. If you’re confident you won’t ever get into an accident go ahead. I was a victim of a really bad hit and run but they wont cover me.. its been 4 months. Save your money and take it somewhere else.
What a JOKE! Do not purchase! I cannot believe AIS is associated with them and would even recommend!!! Very disappointed! Canceled both of them. Wish I could give negative stars.
Worse insurance ever!!! They try to get out of paying anything even though we paid full coverage! I changed insurance. And also the representatives never call you back or even try to help.
Someone covered by this insurance hit me and its taking them over a month just to send me a check to fix my car! Continuously gave me the run around and still is up to this point 5 weeks out.
I would put zero stars if I could. Took 3 months to make contact after accident. Threatening us LONG after the claim was closed and so unprofessional, not a real company.
This insurance does not solve anything, pay for a better one, look for another one because it brings headaches, a lot of stress, anxiety and also a waste of time and money… save yourself a few bad months because they are months that are not yet over for me with the stress and a facial paralysis…
Att: Mildred J
I’ve e worked with many insurance companies since I’m an insurance agent myself, and BY FAR, ASPIRE insurance is the absolute worst in the game. Service is complete garbage, they remind you of your upcoming payments everyday even when it’s …
The insurance place is a scam. They send out notices to people who never have had insurance with them and say if they don’t receive a payment in 15-30 day they will report you to the creditors. …
Be careful everyone got big accident new car paying a lot monthly end off the day didn’t want cover going thru bad credit end other problems because this insurance
I had a policy for a vehicle that began late May 2022. Within a week of acquiring the policy my car blew up. Of course I had to cancel the policy after less than a week after putting down a $69.00 deposit. It is August 2022 and I just …
This organization is a joke, laughable! I have been with them for a little over 2 years and at first glance it looked pretty darn good, premiums were low however I ran into a little bit of problems my premium lapsed for 3 days and …
This company is a scam! It’s sooo difficult to reach them when you have a claim. Adjusters are mean. Insurance should protect yoh but this one seems to blame you. Save yourself from hassle. DO NOT USE THIS INSURANCE COMPANY.
Their claims department is a joke. My suggestion to all claimants just file as many complaints with the department of insurance. Salvador Vallejo is a joke of an adjuster. They will hold off on paying any claims as long as they can. I am …
Horrible insurance company I’ve been fighting a case with them for a year and paid my insurance every month my car got totaled out due to a hit and run and I still haven’t gotten paid and I’m carless they are giving my lawyer a difficult …
worst insurance company ever and worst customer service! We submitted a claim and Lathadian Boyd who deliberately mislead us into believing something knowing that it would screw us out of what our policy covers. He then started screaming at …
Only company that gave me an option. I got turned down by almost every other company. State Farm was trying to charge me over 700 a month. This company gave me a very high rate, but at least one I could afford. I’m grateful I have a car I …
I want to give a 0, they don’t answer phones, my accident happened sept 22nd and my car barely got in the shop YESTERDAY. They are a rental reimbursement establishment ONLY, like I have money laying around for someone else mistake, why do I have to pay out of pocket just to have them probably take MONTHS to give me my money back.
Do not use this insurance company. It took over 3 months to get a claim resolved. I had to call way to many times to try and get an answer from the adjuster. The body shop had the same issue getting an answer of out this insurance company. …
STAY AWAY! This company has some shady business practices. They automatically add a useless roadside assistance service. It only covers $50 worth of work. They make it difficult to cancel but I stayed on the line until they proved it was …
I was involved in an accident where this company insured a driver that ran a stop sign, hit another car, then the driver stepped on the gas and hit my car straight on. My car looks unfixable. I called Aspire to make a claim so they can pay …
THE WORST customer service I have ever experienced. The adjuster totally misled us into loosing what should have rightfully been covered by our insurance. Their “adjuster” Lathedion Boyd not only yelled at me, he cussed at me, and …
DO NOT USE ASPIRE INSURANCE COMPANY. This company is the worst I’ve ever delt with. Accident happened 7/8/22, & it took them 2 MONTHS to send a check for the totaled car. You can never reach them either. Only leave voicemail, but they …
The cancelled my policy because I dont want to provide the signature regarding the auto payment. How would I? There’s a lot of fee involved if I missed one payment. They they cancelled the policy before the billing cycle and now they are …
Pathetic customer service after filing a claim with them when one of their insureds hit me. You can’t reach them, no one responds back (even a supervisor) and my case is probably no different than the many negative reviews I’ve read on …
If I could give ZERO STARS ⭐ ⭐ I would, but anyways…….. I CANNOT stand this insurance company…. They are the worst of the worst. Aspire insurance should have their license revoked …
Be careful with this company. Not only are they over priced, but they will never pick up your calls in times that you need them. They work with Jerry – the insurance company, and Jerry will not cancel policies for you, and Aspire won’t pick up their calls. It was a challenging time using them, or even reaching out to them.
It’s cheap it’s fast and they’ll help you with any other information you may need regarding your insurance. The ladies there are super nice and patient. The office however is run down. If it wasn’t because of a friend referring us there I …
Ive had this insurance company for 3 years. The first year was fine with no accidents. The second year we had an accident. Our claim rep was very rude! By half of the 3 year we had another accident, so many claim rep changes, complained to …
terrible service. hit or miss with insurance agents but even the adjuster was a complete pain. not understanding or any type of concern for the other party filing the claim. felt dismissed by every agent i spoke to especially the adjuster. …
You have to know what you are getting. I’ve seen a lot of complaints, but it is a small insurance company and cheap. It’s similar to companies like Fred Loya for example. I needed basically liability, they had the better price, so boom. …
Never again will I go through this company for any type of insurance. They’ve been very polite for the past several months since I’ve used them. However, I went to add another vehicle to my policy yesterday and any good thing I may have had …
I’m not writing this review to tell you not to be covered by them. I’m just sharing my experience.
I was involved in an accident few weeks ago and when I called in to follow up on …
I’m pretty disappointed with this ins , not satisfy , have not gotten any information. Karen wasnt much of a help still hasn’t solve my problem.. unsatisfied .
They are very very bad insurance they don’t cover anything Help you out or ever return a call back
Ridiculous…Got in a accident with full coverage and they don’t want to fix my car. Taking my business elsewhere.
Easy and no-nonsense. A low down payment and reasonable monthly rates. I won’t switch!
Great Company, i had a great customer experience with my roadside assistance aswell as my claim
My agent “conan wang” was extremely knowlegeable, helpful and organized! The price is excellent!
Rocio V. I totally appreciate you for all you done fast caring and professional thanks for your service.
I couldn’t reach Roadside Assistance- That’s pretty bad.
Rob was very kind and a great deal of help explaining everything to me. It was a very pleasant conversation. Thanks
I am not a customer but rather was just shopping around..The fact that they only reply to positive reviews on here and not the more important negative/concerned reviews says alot about a business..
I’m always late paying my insurance but they are always understanding and always a help 🤗 …
This is a scam fraud company. We should call 911 to investigate. Don’t trust this company
worst customer service ever!!!!!!
Literally the worst insurance company I’ve ever dealt with
0 stars to this company .. PEOPLE BE AWARE … The only thing I’m going to say about this company it’s , that it’s the worst worst insurance company ever, I don’t even know why this exist
Worst insurance ever !Worst customer service , Shouldn’t be in business that’s how bad it is
Worst insurance on the planet! They don’t answer, they don’t respond to shops or anyone and make you wait they are horrible!! These guys are criminals stay away!
Easy online pay and nice people if you need to call.
Worst insurance , they try to grab money as much as they can
Do you have an iPhone app to pay bills via the app?
Very unprofessional company. They only care about taking your money and do not care about taking care of their customers.
Offer great explanations to questions I had helped me get a really low rateyou also get discounts on motels roadside assistance things like that low monthly
Customer service very rude.. specially the person name Silva naumangyen very rude .. got into an accident with there driver fault and she insisted it’s my fault like she was there when it happened … very unprofessional ..
Garbage coverage… Don’t even waste your finger strength googling their number. Shady, shady, shady, shady… That’s all I have to say about that right Thur. Chow
I love having this insurance they are so friendly
One of their policy holders caused a accident with me and now their insurance is refusing to pay my claim in any way!!
insurance company is a process but with consistent calling they helped me out alot thanks again 😄😅😊 …
Been having them for 3 yrs and no issues I have full coverage for a great price
THIS INSURANCE COMPANY IS SCAM. MAKE SURE YOU CHECK BBB COMMENTS AS WELL. THEY CHARGED ME AFTER 3 MONTHS OF CANCELLATION AND THREATENED ME THAT THEY WILL SEND IT TO COLLECTION AGENCY. THE AMOUNT….23 DOLLARS. I REQUESTED THEM TO PROVIDE …
After being on the line for an hour just to get a hold of a rep I was put on hold for 30 mins just so they can hang up on me. Worst customer service ever!
Adrien Flores did an excellent job getting me set up. I anticpate a smooth ride with their insurance agency.
Wow people can be so mean anyway i had a flat tire yesterday i call the lady said it will take 45 min or less he came in 10 min
They had me insured in mins over the phone the only thing was the broker sunset trying to charge me $200 fee without informing me of the broker fee yay on Aspire nay on hanky broker sunset
One things I found out is that there customer service is not top notch, they advertised one price base on that you go to the store to find that the price is different and there excused was that costco and everybody does that when I question them
Cancelled my policy without any notification to me. I was in an accident and I found out my policy had been cancelled a few days before, they told me tough luck.
I was in a rather bad mood and she really helped me without her help I would of gone postal. Very professional and went above and beyond to solve the issues I had because of the agent who sold me the policy. she is an asset’
The request specially when you just need to show proof for your tags great Insurance company and I got roadside
Isbel attended me, she is very kind.
I really appreciate it. Thanks!
Website is easy to navigate and all of my car ins was readily available to print.
Trying to get on hold with customer representative about an accident and waited on the phone for over 30mins just to be hung up on. Wouldn’t recommend them.
Be aware of this company very shady extremely poor service and unprofessional staff, you will regret doing business with this company!
This place is a nightmare no customer service whatsoever my insurance adjuster hasn’t even looked at my claim and it’s already been over six hours like everyone else said spend the extra money get a real insurance company this place is a fraud a scam and it should be out of business!!!
Great insurance. We only paid 169 for full coverage for 2 cars. Definitely recommend them
STAY AWAY FROM THIS COMPANY MY WINDOW WAS BROKEN AFTER I FILE AIM ADJUSTER SAY IT COST 1000 DEDUCTIBLE BUT BE CA USE I BARELY OPEN POLOCY WOULD TRIPLE MY DEDUCTIBLE TO 3000 YES YOUN READING TH IS CORRECTLY 3000 DEDUCTIBLE FOR A GLASS WINDOW …
Scam. Stay away. They will take your money and disappear.
They got me the very best deal they could have with accidents and points on my record and the price I pay is awesome! Way less then their competitors….
Worst auto insurance, they made me paid for a mistake they made on my address, poor customer service
Great prices easy coverage
The most terrible insurance I have had in my life, very bad customer service and if you cancel it is worse. never more.
This insurance company won’t cover my car payments after an accident where my car is a total loss.
trash company-they lie about pricing keep you on hold for hoursssss and they won’t protect you whatsoever do yourself a favor don’t ever get this insurance.
Nice folks there, everyone treated me great there I must recommend them to anyone who may need insurance who had a few hiccups on their record. These guys will take care of ya.
I lost my wheel while driving on frwy.I pulled over got clipped while I was on the side of the frwy and they only covered part of the 1st part of the accident….Did I mention I had full coverage….smh
The best Company i had ever deal with, I never been treated so nicely, and they helped save almost 1100.00 dollars last year, i got to admit it, its new but wow they had treated me so great, i’m staying with them for a while.
DON’T WASTE YOUR MONEY ON THIS INSURANCE COMPANY.
I FILED A CLAIM THAT MY CAR WAS STOLEN ON FEB. IT TOOK THEM 8 MONTHS TO DECIDED THAT MY CLAIM WAS DENIED DUE TO SOME RUSTED BRAKE AND ROTOR, AND MY STATEMENT. …
Filed a claim in October and still nothing. It’s February already. On top of that every time I try and get a hold of the claims adjusters there is no answer. I leave messages but those go unanswered as well.
They never answer the phone. My wife was hit and she tried to reach out to this insurance. It sucks!
I needed insurance asap and wasnt able to complete sign up and had to pick another company . Meanwhile they CHARGED me without my e signature. now I cant reach them !! RIP OFF !!!
Do not recommend this insurance company please don’t go through them you’ll regret it
THEY ARE THE SLOWEST INSURANCE COMPANY TO TAKE CARE OF CLAIMS…GOOD AT TAKING MONEY BUT WHEN IT COMES TO CLAIMS…YOU ALL WANT TO BE GHOSTS
Our truck got stolen on May 1st already sent all the documents they needed and they still asking for them again 🤦♀️ and still making payments on the stolen truck. 0 stars!! …
I am very happy with this insurance company, it’s cheaper than most insurance company and they take good care of you when accidents happen. I recommend it
Illegal activity! RUN far away from this insurance company. Don’t even think about it just say no. If you have an accident they will flat cancel your policy in order to not pay the other party. Fraudulent, I will report to the Insurance Commissioner.
The worst experience I’ve ever had with my auto insurance.I would put 0 stars if I could. Total fraud company . Please stay away from them for your own sake
Great rates for Auto Insurance!
I don’t know why this insurance company has so many FAKE good reviews LOL
I will be reporting this insurance agency to the BBB. …
Here’s what I want to say about this company, this is not a company and a team of punctual and lazy people who don t even answer and just work to take money and place that is not to be done… my car is cheap and there even they have not …
SCAM SCAM SCAM! All I can say is that they’ll take your money and runaway with it! They’ll cancel your policy without you knowing then they’ll say that it was missing documents or information and then once fixed they’ll higher your rate ! REPORTING TO THE BBB! SCAMMING INNOCENT PEOPLE! No stars if possible!
This is the worst insurance company
Please don’t even try to make business with them. Esmeralda is a joke
I’d like to say Mickey really helped me out today by going the extra mile!! My license would on been pending as suspended but she decided to get the DMV on the line and fixed my issue 🤗 Thank you so much!!! …
Awesome company! Great service! Very reasonable rates! And don’t forget the roadside service that comes automatically with every policy sold! And wonderful staff!
The absolute worst insurance company. Horrible and extremely rude customer service
Agents are rude. This is a horrible insurance. They do nothing for you. Just the absolute worst. Would not recommend. They don’t respond in timely manner. They leave you having to deal with everything yourself.
I had insurance with them canceled my policy 6 day before it was due. They took a payment out of my bank then sent me a third back. For a older woman on a budge that hurt.
DO NOT PURCHASE THIS INSURANCE COMPANY! They will overcharge you and steal your money. The customer service is terrible they make you wait for hours and always need to check your account. They do not address your concerns they only read a script. They are very unprofessional and scam people.
If I could take back the 1 star to be able to comment, I WOULD!!!!! You people are CROOKS!!! I give you (0) stars!!!! How can I have full coverage and not be given a rental car, while my car is being fixed???? I’m a single Mother and …
I canceled my insurance and was still being billed months after because I was on auto pay. When I called them they gave me the run around and said there was no supervisor available.
Trying to get my vehicle fixed because one of their policy holders crashed me.. i’ve been trying to get payment to fix it and they are waiting for “signatures” from ? i’ve been talking to Theresa she’s a scum don’t like your job quit ¯_(ツ)_/¯ it’s been 5 months.
I will quote the young woman below if I could ‘GIVE LESS THEN ONE STAR I WOULD.’ This company took my patience, and I have an abundant amount of it. Time, my time is ticking after being placed in a situation where my life shifts. Time is …
my mom try to do a renew payment by her bank occount and bank notify that the insurance isnt an insurance registered she also has an accident someone hit her rear end side she call insurance no answer since october 2020 waste of money in …
I had to file a claim December 23 2017. It is now March 18th with no end in sight. It has been a very real nightmare. I have heard every excuse in the book. The mail was lost. cant find the paperwork. That agent is no longer with us. I’m …
Worst car insurance ever don’t get this insurance they will not cover anything in case of an accident and they try to fight you saying there is an coverage issue all this money I pay them just to say they can’t cover I would give them zero stars and when filing a claim they are rude no help
The worst customer service ever. They want me to call, not email. I was lied to by my insurance broker and they wouldn’t honor their reps word to me after I sent them documentation. Shady.
So far, customer service was very helpful with my car insurance, I had even made some changes over the phone, and for now, everything works fine. I really don’t see why many gave bad rating, but in case anything changes, I will edit.
This is the worst insurance ever… if I could give a -0 zero I would.. they will never get any of my money again
worst ever Bro answer the god dam phone my license is at stake thanks to you guys!!
This company files false accident claims and has the worst customer service. Don’t waste ur time trust or money with this company. You will regret it
I just switched over to this insurance about a month ago, I just bought a new car a few days ago and now I want to take my old car off and put my new car on, every time I talk to someone they tell me they have to transfer me so they …
If I could give them 0 stars I would. Their client was involved in an accident with a bus company, neither they or aspire have correctly taken care of the situation. SAVE YOUR MONEY, TIME, AND ENERGY AND PLEASE DO NOT WORK WITH THIS …
Very expensive just like every other site, it is amazing how much detroiters are being charged for automobile insurance. If I did not know better I would think that this was a tactic to get the black community residing in Detroit to move …
Very sad service, someone hit my vehicle. My wife passed away. I’ve several attempts for return calls. With no pickup or no call back. I now must seek legal action for someone hitting my vehicle. With no assistant from Aspire company. Let the buyer be ware
I was in a hit and run accident 08/09/2019. Still waiting………………. ………………. …
Their employees are very knowledgeable, polite, and very helpful. I haven’t had to use my insurance yet, but I am happy I have it.
Omg Shout out to Jhoana Ayala!!! She is the best! I don’t care on what other people say about this company about their customer service! So far I don’t have any problem with this company as a new driver I don’t know what to do I never had …
At first the price seemed like a great deal. Then after awhile the price began to rise. At first I thought well it’s still a bit lower than what I could get someplace else. Then I started looking through the letters in the mail from them …
Terrible. This company has been charging us for months after cancellation. When we called to ask why we where still being charged we were informed we had to “cancel online”? Following their request and entering their ridiculous website we …
Ghada is awesome and has great customer service. She goes above and beyond. Definitely recommend the Victorville office everyone is always polite and helpful. Been with Aims Insurance for yrs and don’t plan on leaving.
My dad has this insurance and it’s nearly impossible to get someone on the phone to make a payment. Every time I call an automated system wants me to take a survey and provides another phone number to call. Horrible service. I highly recommend you avoid this insurance company.
The Worse Custumer Service. they had me on hold for 40 min
they will charge you a 14 dls Installement fee. I started paying 63 now thy want 80 dls for the saem coverage. I bought the insurance from nanos insurance . stay away
Your customer service rep Tyler Nicholson was the best. I called in because I was not able to make a payment online and he went above and beyond with helping me as well as helping me download the company app so that I could have access to my digital insurance card.
Aromatic pay is the worst w them. They were suppose to pull out 162.00 from my bank on the 26th of each month. Turns out they waited longer, the balance was at 190.00 by then so they tried taking out 190.00 instead of the 162.00 which then …
Amazing selfservice website! You can pay your bill, get policy info, download an ID card, Live Chat, and start a claim from their website! I have done most of these already and have only had this insurance company for a few months! I ust setup payment text message alerts today and had to write a review. Plus my rate is very good.
An excellent insurance company! They are small and only a few years old, however they are responsive, it’s easy to reach a real human being at this company who is helpful, experienced and knowledgeable. Great if your looking for a very basic auto insurance policy at a reasonable rate.
They gave me the lowest rate for my full coverage out of all my inquiries and the representative was really helpful
Wow! DONT BUY THIS INSURANCE!!! I just put one star so I can write a review. So I’ve been dealing with this insurance on my son’s claim. It will be 3 months on the 19th. I was a claims specialist for 15 years and ive never seen this. They …
This place is a joke. I was hit by a lady driving a car covered by this company. They had tons of evidence the lady was at fault but fought the claim anyway. They refused to contact witnesses, and then supposedly wrote a fake statement …
If I could give this a 0 stars I would. My mother was involved in a hit and run accident on 05/07/19 when she was stuck by a man driving recklessly. After driving the neighborhoods I was able to locate the idiot who had caused the accident. …
worst insurance! had a good price per month but when I needed road side assistance no one picked up! it said 24 hours and not one person answered so I had to have it towed by another company! don’t get this insurance!! pay more for another …
Very quick and easy to make payments
Thank you for your fast help!!! From aka Lily Diaz “E.R.”
It has been 8 days si ce my wreck, i still have not gotten any answers from my insurance adjuster. Ive asked for a new adjuster, no response. 5 days after my adjuster was supposed to call, she did. She was extremely unaccommodating and had …
They canceled my policy due to “they were unable to confirm my vehicles were being garaged” how and when they tried to confirm is beyond me. One letter, no call no reminder. I went online to make a payment and realized I was cancelled. Thank god I didn’t get into an accident.
They never answer and will scam you.
This comment is for everyone currently insured with ASPIRE/ or thinking of getting this insurance . RUN!!!!!!!!!!!!!!!!!!!! GO AWAY!!!!!! STAY AWAY!!!! These people are good at taking your monthly payment, but when it comes down to you …
I understand now why I haven’t heard of this company before. I’ve been trying to help my father get his car fixed for the past 6 MONTHS !!! When I call I never get a call back nor can I get ahold of claims officer. I have triple A on my own …
Super legit! I can’t believe there’s people complaining. I bought a policy from AIS and they placed me with Aspire. I miss my payment all the time and they don’t even charge me a late fee!!! I locked my keys in my car and there was free …
I have had insurance with them two years. Never had a problem with them. Recently my car broke. Tried to get a refund for money they took out of my bank account after they were told not to. Customer service gave me a run around about refunding my money. Still trying to get it back.
Well I pay full coverage insurance I have a 1000. Deductable an my car was stolen July 26 2021 an the person that stole my car fried the clutch that I had just replace April 2020 an I have proof I bought the clutch kit an several other …
Worst Company ever. The agent made me two policy’s which is illegal and they want to charge me to cancel it. They never answer the phone. They kept hanging up in my face. Horrible horrible horrible! I am currently on hold now after trying to cancel this duplicate for weeks!!!
My car was wrecked in November, 2020 it is Feb 25, 2021 and the insurance company still hasn’t done anything to fix my car. I am still paying my full coverage being that I don’t even drive my vehicle anymore because it’s wrecked and they …
been with them for a year , car broke down and went to get a loaner till it got fixed and they denied me bc even tho i pay for full coverage , i was denied a loaner bc they said they dont give full coverage only Liability which makes NO sense, now im coming out of pocket for a rental .
I was driving on the freeway, and a long black object came off the vehicle that was driving in front of me. The object bounced off my hood into my windshield *breaking it*, and it bust out my sunroof. This happen on a Wednesday, I reported …
Every month I was being charged a cancellation fee when I set up auto pay I would literally have to call them to tell them to process the card they already have on file and they would still charge me the late fees switch now definitely not worth the headache
They offer affordable insurance plans for just about anything you would need! The staff are friendly and have shown excellent customer service!
Cornelio Guzmán is a great Adjustor! He helped me on my claim he was very helpful! He answered all my questions & was very responsive! My claim was handled quickly! Thank you Cornelio for the great customer Service will deff keep my cars insured with Aspire!!
This is the worst insurance ever!!! We loaned our car and the person that was driving it was parked and a truck hit him and it was a hit and run. Its been 3 months and they still haven’t settled my case. So annoying! Do not get them as your insurance! They suck bad!
Worst auto insurance company ever, approximate wait time when you call is about 30 minutes, good luck getting through. When they finally answer, the rudest people pick up the phone, that’s not customer service in my opinion. I called to …
Horrible customer service, calling only to have them stop renewing my policy and they keep transferring and putting me on hold, got hung up on twice after being told i was going to be on hold. Least helpful insurance company I’ve ever had …
Woooorst insurance company!!! It’s being almost a month and I haven’t being able to talk to Anybody, not even the supervisor it’s good to call back, so by law they are supposed to call back In less than 15 days after you left your voice …
WORST INSURANCE COMPANY EVER. Please do yourself a favor and do not waste your time or money on this company. I was in a tight spot when I found them and I regret choosing them as my insurance. Everything was fine until I got into an …
All these negative reviews really had me worried! The company is not as bad as everyone claims they are. Within 30 days everything was taken care of, thank you. Amanda and Veronica handled everything with urgency which resulted in a …
If you use a insurance broker in they try to sign your with this company tell them hell no. You have to do your home on company’s like this it’s been 4 months, since I made a claim they still have not took care of me. They told me I have to …
If you have a problem with this company you may as well cancel. I’ve called several times, and they hang up on me every time. They quoted me a price for car insurance and I pay by directly through my bank, meaning they take my money. Each month it’s a little more. What started off as a good price, has gone above what is fair.
I changed my form of payment. At the same time I paid for two months of car insurance. I recieved my bill…no record of paying two months. Just one. I called the number and listened to 10min of recordings. Still couldn’t get customer service. I will try email next. The amount of two months was charged on my card.
If I could give a zero I would. You will get a quote and will be low, the underwriters will raise your policy. In my circumstance they raised it a 150.00 more a month, and I cancelled immediately. They still charged me the remaining fee …
Bad customer service, I had to switch insurance because I already had it with another company and it was for my husband I purchased. Yes I did get my insurance money back but I never got the $100 Omar promised to give back. At first it was …
WORST INSURANCE EVER. Extremely unprofessional and disrespectful to their clients. They ignore emails and dodge your calls. My claims adjuster is never at their desk or always “out”. …
Aspire SCAM insurance decided to STEAL my money, by REFUSING to refund me my $300, by playing GAMES with paper work and ACTING like they didn’t receive a signed paper to end the policy… Who does that? Who asks for signature to end a …
I had a terrible experience overall with Aspire General Auto Insurance. It took 3 phone calls, a trip to DMV and a print out from DMV for $5, emailing the DMV printout and a copy of my actual license front and back to Aspire’s customer …
Don’t give these people your money. Someone with this insurance hit me at a red light and they have not responded since we began the claim. Worst insurance I have ever dealt with.
My car was hit pretty hard and suffered alot of damage while parked. I found a body shop to fix it and the insurance adjuster took forever to go inspect it n than he didnt have my right number which I find it weird cause I only had 1 …
Somebody stole my car and took the key this happened on December 23, 2021 I have called contact aspire my broker which is David Guseman every 10 days since this has happened We are now going on almost a whole month I’ve had my car broken …
A zero if I could give it! I No longer have this vehicle and do not not have another vehicle I wish to be insured through this insurance. I have been trying to call to cancel this policy with holding times of up to 40/ 45 min only to be …
SCAM!!!
Yes, it’s cheap. BUT, it’s cheap for a reason. They continued charging me for a car I didn’t even have anymore. Called to cancel my plan the day I sold my …
Avoid at all cost!!! I was struck by one of their insured on hwy 5 in CA and they refused to cover the expense for the damages. …
I feel bad for writing bad reviews lately, but ever since COVID-19 happened, businesses are really starting to show their colors and how much they care about their customers. …
Giselle Carrasco is awful. She never returns calls. I called Giselle Carrasco for over week and left voicemails.It take another week for her to return my call. Aspire low balled the estimate for my repairs and took weeks to send the body shop a promise to pay. Hopefully a Aspire insurance driver will never hit you!
Awful in every way. We had a policy report that says we got hit by an uninsured driver speeding with no lights…been over a year and aspire still won’t pay. Spend the extra money do not go this route.
Made a drive here to find out. Don’t exist here, I even walked around here. Shame on goggle maps.
this company is a complete scam. i was hit by a car and the person who hit me has this insurance. i received a letter in the mail to call John Zablodil. It has been 5 months and no answer at all. nobody answers the phone at this company. …
After spending a couple hours trying to resolve a double charge issue and after speaking to several customer service reps one customer service agent was finally able to connect me to a manager. Tricia was outstanding and understanding with …
Worst insurance i’ve ever had. I totalled my car in early August 2020 policy was set to expire August 28th. Was never told i needed to contact my insurance to let them know my car was totalled and not in use especially since I filled a …
I had full coverage insurance through AGI. Their system made an error and charged my account under the incorrect name, so my bank returned the payment as fraudulent. AGI was aware of this issue and made no attempt to make me aware. I called …
I got in my accident NOVEMBER 9TH. First of all, it was a Saturday and there is absolutely no type of support on weekends. Luckily my friend had AAA and was able to help me get my car towed home. Come Tuesday my car was picked up. A couple …
Aspire has the most backwards cancellation policy for insurance that I have ever come across. I had to wait over 20 minutes on the phone to speak with a representative, who let me know that I had to print and sign a form and send it back to …
I had car insurance through aspire. I was involved in an accident on December 20th 2020. Not only can you not get anybody to hardly call you back. They also do not follow up with their claims. As well here it is February 2021 and still I …
They charged cancellation fees and will report it to the credit bureau
Horrible. Absolutely horrible. My moms car wouldn’t start in grocery store parking lot. She called for a tow truck and only needed to be towed 1 mile. She waited for 2 hours and they told her to wait longer. She walked home and walked back …
I want to thank Trisha , she was able to help me add my son to my policy and was affordable to make the change for both the add on to our policy and the additional monthly payment. I been having such great experience with Aspire general …
WORSE COMPANY BE AWARE
I have had them for 6 months i used their roadside assistance on a weekday once every thing was good. but the next time i needed it again on a weekend . They …
A person who had this insurance hit me. The accident was not my fault. This company has been an absolute nightmare. I wish you could give negative stars. So an adjuster came out and did a quote, he said damages were half of what they really …
NO STARS COMPLETE SCAM! BEWARE!! STAY AWAY!
Aspire has been the WORST insurance company I have ever dealt with. I was told my insurance quote signed up and paid my premium then about 2 weeks after I was called saying they’ve messed up my address and I was getting my insurance raised …
They are trying to charge me $50 if I leave them and my policy doesn’t expire until November 2021 . And they offer very little Perks such as no rental car if something happens to your car roadside is a joke!
I don’t even want to give star for this insurance , this is very recent incident the person named Julie nuristani adjuster, I gave all the proof (Picture) for the accident and their insured person completely at fault , jumping from right …
ThIs is the worst insurance company out there. It’s a complete nightmare. It’s been 4 months since I got into an accident and still to this day I haven’t gotten a call back😡 My adjusters name is Amanada Zarate she is horrible to deal with STAY AWAY!!! …
The worst most unprofessional insurance company,complete scam! My truck was stolen and found totaled in March 2021,I submitted over all the documents they asked for,its now July1st and they still havent issued a check but are asking for …
Competitive, low monthly payments and will even insure a non-licensed driver without a problem. Offers easy online pay-bill options and online service chat to answer any questions or issues you may have or experience. Customer service by phone is always helpful and courteous too.
Absolutely horrific experience dealing with them. Their adjusters are rude and when you can actually reach them are very misleading and leave you in a situation where you are left to deal with problems on your own. …
Worst freaking insurance company ever!!!!! Like how is this company even open like seriously
They are quick to cancel your insurance. Life is going on and you forget to move money around. In the mail cancelation notice for non payment. Please retry a second time to withdraw my payment I remember about to days later to move funds, …
I called Freeway Insurance, and they insured me through Aspire. Went through the usual process. They were able to split the down payment in two payments. The following day, it turns out I didn’t need the insurance after all. I called to …
Most frustrating car insurance company I’ve ever dealt with. Pls go elsewhere 🙂 …
One of the worst insurance here in california they are so unproffesional they are never there when you most need them and they will not cover damages even if you have “full coverage “ …
WORST INSURANCE COMPANY EVER!! Don’t not use this insurance vendor! My car was involved in an accident over the weekend with full coverage and they denied my claim because the individual wasn’t listed in my policy. I pay $335 a month for s full coverage when it wasn’t. I’ll see you in court.
I had to get an SR22… This was the cheapest I could find! I went thru a brokerage! And the customer service is amazing! After getting my license back and my car registered, I got a policy on my car and they were quick, I didn’t have to …
Worst insurance I’ve ever had! My car was stolen my entire experience dealing with aspire was a nightmare! Make sure you read your policy carefully before making your decision to join!!
look elsewhere for car insurance
Aspire general is bad company
they are close on the weekend end for any reason and bad customer service google should have a zero star rating
Eva tafipolsky is my adjuster my accident happened 2 weeks ago I cannot get ahold of her or anyone for the matter her voicemail always says she will be back june 2 it is past that and still cannot get ahold of her she’s never in the office …
I wouldn’t deal with this company. They will cancel you so quick then charge you a reinstatement fee more than what you payed the first time. Definitely money hungry and not about making the customers feel comfortable. I had a rude rep that …
This company is definitely a little bit shady. But if you go into it knowing that and requesting proof of everything in the forms of emails, paperwork or screenshots, it should all be okay. I recommend signing up through Jerry. It’s an app …
Best & the most inexpensive car insurance I’ve ever had in all the 49 some years I’ve been driving. AND FREE ROADSIDE SERVICE! GREAT CUSTOMER SERVICE!!
I filed a claim 4 days ago, I was told I would get a call or email by the next day 6pm. It’s been 4 days and they have not contacted me. I called them 4 times, have been on phone with them for hours and have not been able to talk to my “ adjuster” because she’s too busy.
I purchased a automobile insurance policy from this sorry company on March 30,2022. On April the 8th my husband was involved in a hit and run we reported it to the insurance company and in so many words we were treated like we were not …
Denise whitehead is my adjuster and she was super rude to the point that she even told me during our conversation”im going to have a better day after the call with you ends” . Honestly this is the worst company ever, I recently was involve …
In August of this year I added my daughter’s car. The insurance went up 30 bucks. Which isn’t bad at all. She sold the car three months. I was on the phone for an hour and a half trying to get the car removed from the policy. And I’m now only paying 9 dollars less than before. This makes no sense.
The worst insurance I’ve ever had. Not even a good value I saved switching to AAA. I was hit by an old lady “ not my fault” they contacted me immediately to get my car towed from tow yard to there facilities. Once they had it they …
Terrible service, not good, I have 2 months, and not , fixing my car, called and does not answer calls, no recommend this insurance ASPIRE general insurance, bad bad
Easy to navigate website also multiple ways to log in if you tend to forget your password or don’t have your policy number on hand.
Garbage insurance don’t recommend this to anyone I tried to cancel and still get charged there employees are rude and don’t care 👎👎👎👎👎 …
just got my policy today and trying to cancel it already from rude people and horrible customer service.
This company is horrible, I canceled my policy with them on the March 21, 2022 I was told that it would take 20-25 days for my refund to be issued. After not receiving my refund in the allotted time I called and was told that my refund …
I called there claims department and couldn’t get an answer was on hold for 1hr then I hung up called again and left a message never got a call back called again next day same problem until the 5th day someone finally answered the phone.
So this insurance company is full of disappointment after disappointment, I received my total loss check from Aspire which was supposed to be sent to Capitol One. Only for Capital One whom I financed my auto loan through to, to tell me that …
They just don’t care.
No phone number for emergencies after 5pm.
So, please…don’t have an accident out of office hours.
Please look for insurance elsewhere! The customer service representatives are very rude! When I call for an update they always make me feel like I am bothering them.I am beyond frustrated! It’s been over 6 weeks that my car was deemed a …
I had car insurance through aspire for over 2 years. I was involved in an accident on December 28th 2021, and till this day I am waiting. Not only can you not get anybody to hardly call you back. They also do not follow up with their claims …
I had a horrible experience with this insurance, Adjuster Denise White has been the worst. Returns calls 4-5 days later if she returns calls. Talks over you all the time. When she first contacted me she never explained the process of the …
Not open for help on Sundays, not even for an accident claim. Takes more than a week to get an estimate written on a glass only claim. Adjuster never answers phone or returns calls( Not exaggerating either. In 3 days called 6 times with no …
What a mess! I inquired about a policy online through some random quoting system and I was contacted by Matt from Aspire. Initially, Matt was pleasant and seemed to be genuinely interested in assisting me secure auto insurance. What ensued …
The worst insurance company in existence. They make you go in circles and lowball the value of your car. Got valued from a car that has twice the miles mine does and they totaled my car based completely off body damage. I left 8 messages to …
It’s not good Reputable insurance too many Hidden and bogus fees watch out. Not recommended no Customer Loyalty program. it’s a fraud
Terrible Terrible Terrible service. It is the worst insurance company I have dealt with, the employees are unprofessional, starting with supervisors, I would give this lousy agency a minus of 10 (-10) stars
I wish I would have read these reviews before I got this insurance, these guys are everything that every review is saying on here and more. They continuously have told me that they are not responsible for ALOT of things that insurance …
Stay away!!! So far it’s been 3 months since I got in a accident and till this day I am waiting. Stay away from this insurance company and save all the headaches. Vernetta quick is my adjuster and she is horrible to the point where she …
Wow look at all these horrible reviews. I thought I was the only one. Please, please, don’t waste your time or money. Worst insurance ever!! Not worth it. Representatives are rude and the supervisors are no help.
Can never get ahold of anyone when you do they have attitude and hang up on I u (Denise whitehead) left a message with supervisor 4 times no one calls you back , DO NOT DO BUSINESS WITH THESE PEOPLE ! Their client hit both my cars on 10/4 and I’m still fighting for my cars to be fixed
She was helpful, fast and straight to the point, help me get it done with no problems. I was very satisfied. I would recommend her and use them again for my auto insurance. Thank you very much for your service.
They are thieves, they did not repair my truck, as it should be, they put in only used parts and, apart from that, it was a problem to be able to talk to them, a safe scam.
This has been the worst experience with an insurance company I have ever had. My parked car was taken out by a drunk driver. I called and reported it right away. The other guys insurance called me within a week saying they hadn’t been …
So I’ve been dealing with this company since July keep in mind the year is almost over and they can’t seem to do anything to help me out they keep changing adjusters on me and one says one thing and another says another thing supposedly …
I wish I could give 0 stars. Absolutely not worth the price and reps are terrible. +80 bucks for cancellation fee?! Such a terrible ‘insurance’ company.
They told me they will charge me 25 ,00 dlls to cancel my insurance,know they sent me the bill to pay the cancellation, and is a totally different amount from the original 25,00 know there charging me 38,00 dlls the lady on the phone never …
This company is making fraudulent charges to my bank account Never in my life Have I had anything to do with this company. Didn’t even know they existed, and yet they ara making bogus charges on my account. Reported them already.
Bad Insurance. If you’re confident you won’t ever get into an accident go ahead. I was a victim of a really bad hit and run but they wont cover me.. its been 4 months. Save your money and take it somewhere else.
What a JOKE! Do not purchase! I cannot believe AIS is associated with them and would even recommend!!! Very disappointed! Canceled both of them. Wish I could give negative stars.
Worse insurance ever!!! They try to get out of paying anything even though we paid full coverage! I changed insurance. And also the representatives never call you back or even try to help.
Someone covered by this insurance hit me and its taking them over a month just to send me a check to fix my car! Continuously gave me the run around and still is up to this point 5 weeks out.
My vehicle was rear ended by an Aspire driver’s 9/7/22 and the Adjuster still had not contact me back in regards the accident and it’s 3 weeks now.
Very attentive and helped me understand the process through the whole thing. Thank you! This insurance is so simple and pain free!
I would put zero stars if I could. Took 3 months to make contact after accident. Threatening us LONG after the claim was closed and so unprofessional, not a real company.
This insurance does not solve anything, pay for a better one, look for another one because it brings headaches, a lot of stress, anxiety and also a waste of time and money… save yourself a few bad months because they are months that are not yet over for me with the stress and a facial paralysis…
Att: Mildred J
I’ve e worked with many insurance companies since I’m an insurance agent myself, and BY FAR, ASPIRE insurance is the absolute worst in the game. Service is complete garbage, they remind you of your upcoming payments everyday even when it’s …
The insurance place is a scam. They send out notices to people who never have had insurance with them and say if they don’t receive a payment in 15-30 day they will report you to the creditors. …
Be careful everyone got big accident new car paying a lot monthly end off the day didn’t want cover going thru bad credit end other problems because this insurance
I had a policy for a vehicle that began late May 2022. Within a week of acquiring the policy my car blew up. Of course I had to cancel the policy after less than a week after putting down a $69.00 deposit. It is August 2022 and I just …
This organization is a joke, laughable! I have been with them for a little over 2 years and at first glance it looked pretty darn good, premiums were low however I ran into a little bit of problems my premium lapsed for 3 days and …
I would give 0 stars if I could.
I’ve THE WORST experience with Aspire General Insurance. Had accident on 4/9. …
This company is a scam! It’s sooo difficult to reach them when you have a claim. Adjusters are mean. Insurance should protect yoh but this one seems to blame you. Save yourself from hassle. DO NOT USE THIS INSURANCE COMPANY.
Their claims department is a joke. My suggestion to all claimants just file as many complaints with the department of insurance. Salvador Vallejo is a joke of an adjuster. They will hold off on paying any claims as long as they can. I am …
Horrible insurance company I’ve been fighting a case with them for a year and paid my insurance every month my car got totaled out due to a hit and run and I still haven’t gotten paid and I’m carless they are giving my lawyer a difficult …
DO NOT GET AN INSURANCE POLICY WITH ASPIRE. They don’t answer their phone or emails, it’s impossible to get ahold of anyone. …
worst insurance company ever and worst customer service! We submitted a claim and Lathadian Boyd who deliberately mislead us into believing something knowing that it would screw us out of what our policy covers. He then started screaming at …
Only company that gave me an option. I got turned down by almost every other company. State Farm was trying to charge me over 700 a month. This company gave me a very high rate, but at least one I could afford. I’m grateful I have a car I …
I want to give a 0, they don’t answer phones, my accident happened sept 22nd and my car barely got in the shop YESTERDAY. They are a rental reimbursement establishment ONLY, like I have money laying around for someone else mistake, why do I have to pay out of pocket just to have them probably take MONTHS to give me my money back.
Do not use this insurance company. It took over 3 months to get a claim resolved. I had to call way to many times to try and get an answer from the adjuster. The body shop had the same issue getting an answer of out this insurance company. …
STAY AWAY! This company has some shady business practices. They automatically add a useless roadside assistance service. It only covers $50 worth of work. They make it difficult to cancel but I stayed on the line until they proved it was …
I was involved in an accident where this company insured a driver that ran a stop sign, hit another car, then the driver stepped on the gas and hit my car straight on. My car looks unfixable. I called Aspire to make a claim so they can pay …
THE WORST customer service I have ever experienced. The adjuster totally misled us into loosing what should have rightfully been covered by our insurance. Their “adjuster” Lathedion Boyd not only yelled at me, he cussed at me, and …
DO NOT USE ASPIRE INSURANCE COMPANY. This company is the worst I’ve ever delt with. Accident happened 7/8/22, & it took them 2 MONTHS to send a check for the totaled car. You can never reach them either. Only leave voicemail, but they …
The cancelled my policy because I dont want to provide the signature regarding the auto payment. How would I? There’s a lot of fee involved if I missed one payment. They they cancelled the policy before the billing cycle and now they are …
Pathetic customer service after filing a claim with them when one of their insureds hit me. You can’t reach them, no one responds back (even a supervisor) and my case is probably no different than the many negative reviews I’ve read on …
If I could give ZERO STARS ⭐ ⭐ I would, but anyways…….. I CANNOT stand this insurance company…. They are the worst of the worst. Aspire insurance should have their license revoked …
Be careful with this company. Not only are they over priced, but they will never pick up your calls in times that you need them. They work with Jerry – the insurance company, and Jerry will not cancel policies for you, and Aspire won’t pick up their calls. It was a challenging time using them, or even reaching out to them.
It’s cheap it’s fast and they’ll help you with any other information you may need regarding your insurance. The ladies there are super nice and patient. The office however is run down. If it wasn’t because of a friend referring us there I …
Ive had this insurance company for 3 years. The first year was fine with no accidents. The second year we had an accident. Our claim rep was very rude! By half of the 3 year we had another accident, so many claim rep changes, complained to …
terrible service. hit or miss with insurance agents but even the adjuster was a complete pain. not understanding or any type of concern for the other party filing the claim. felt dismissed by every agent i spoke to especially the adjuster. …
You have to know what you are getting. I’ve seen a lot of complaints, but it is a small insurance company and cheap. It’s similar to companies like Fred Loya for example. I needed basically liability, they had the better price, so boom. …
Never again will I go through this company for any type of insurance. They’ve been very polite for the past several months since I’ve used them. However, I went to add another vehicle to my policy yesterday and any good thing I may have had …
I’m not writing this review to tell you not to be covered by them. I’m just sharing my experience.
I was involved in an accident few weeks ago and when I called in to follow up on …