Established in 1973, Certified Management Inc. specializes in providing community association services.
| Thursday | 8:30AM to 5PM |
| Friday | 8:30AM to 5PM |
| Saturday | Closed |
| Sunday | Closed |
| Monday | 8:30AM to 5PM |
| Tuesday | 8:30AM to 5PM |
| Wednesday | 8:30AM to 5PM |
5401 N Central Expy Ste 300, Dallas, TX 75205
Thank you to Laura Graf for her prompt response. I am a new member in our HOA – looking forward to working with her.
I served on the board for 15 of the last 20 years, abt 5 years as president. I stepped off because at the time I thought my board colleagues were ethical, competent individuals – and took their obligations as fiduciaries seriously. …
This “associa” group needs to be brought in front of a lawyer for comprehensive legal review from questionable ethics to predatory fees. The front put on as a “friendly” HOA group is laughable at best. If I had the ability to bring this to an actionable state I would without regard and question.
Checks were issued and never posted as received. On the phone in position 1 for over 15 minutes never any answer. Very poor service.
Mandy Brittain, is always very friendly and extremely punctual with any of our request. A true “Gem” for Silverthorn!
Disappointing
Worthless thieves
good stuff
Great Information
Good reminder
Just looking for site
O response from this group
Very informative.
Excellent guidelines.
This was very informative.
needed more info. very vague
Good basic advice.
Run. Far away from Associa.
Very good – Thanks
Good basic information!
Notice how its the same reply to each person from management
A hole mess of Anal Retentive losers!!
Thank you for making this information available.
You guys are doing a great job
Excellent staff, competent and friendly
Very informative. Good advice.
Riska is a thought leader in this space.
Just here for the parking for a run on Katy Trail
good information on energy savings
It didn’t answer my question it just gave me the State 😡 …
Keep up the great work!
Premier Condominium and HOA Management Company
Very informative and timely for CA especially!!
They are the most stupid people you ever deal with. Take my advice if you know that they are managing a property never ever buy even if it the best deal in the country !!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
Thank you and well done. Very straight forward
This is so basic not specific enough.
No brainer…taught me nothing new
A good basic primer. Worth a read.
finally – someone who knows and explains simply!@!!
Thank you
Please send 2020 hurricane guide for communities.
Great thoughts about how to garden in small places.
Your suggestion of “ask your manager” is good advice
Outstanding, clear and detailed information. Exactly what I have been looking for.
Helped understand how rules can be enforced.
The Boards I work with will love this content!!
great information for a guy who knows nothing about blueberries
worst company to work for. they don’t give a crap about their employees. They don’t care for the safety of their employees.
The article re conflict resolution was very helpful. Thank you.
I would enjoy seeing more pictures in your posts.
Pretty simplistic. Would need a rubric to judge where they all on these items.
WHY MY HOA, DO NOT INVEST OUR DUES?
Went for a project assignment. Very nice building.
Very insightful. If all community members would read this article.
The Emergency Preparedness Plan is useful information.
lack of any substance – just view points of a few CAMs relating to specific circumstances
“CAM” is used repeatedly with no definition
Very frustrating
Organized thoughts. Very helpful. Gets one thinking creatively.
Good thoughts. It honestly had not occurred to me. Since I had never seen such before.
They spend client money like water. If you deal with them,be prepared for high costs
I found this to be very informative and helpful. I keep this information close
so I can refer to it often. Thank you
very helpful information We should follow those suggestions in our next meeting
This is a very good article for those that are starting a committee, even business.
I absolutely love delivering to you guys!
#ROLYPOLYSANDWICHES these guys are ALWAYS nice and friendly.
I find these articles of great help as a current board member.
Does an HOA have unlimited spending right or are there limitations??????
Failed to manage property but took the fees
When questioned fired us as client and wont return documents or dues.
Worst company to try to work with. After 6 phone calls the sole human voice tells me they didn’t need my info after all.
Nice place to live very well kept and clean.
Thanks to the employer
Very helpful for a new HOA Board member.
This is one of the worst companies I have ever worked with. The personnel are rude and inept. The company is highly disorganized. Do yourself a favor and run when you see their name.
Would be more pertinent if you included trees that grow in our region, Hawaii.
Worst customer service , it is impossible to reach any community manager , fees are EXCESSIVE . I honestly don’t know how this company still doing business , there is something very fishy about it .
Love orchids but never able to keep alive. Now willing to try again
THIS IS THE MOST UNPROFESSIONAL ORGANIZATION IVE EVER DEALT WITH. IF I COULD GIVE IT A MINUS STAR I WOULD. 8 hour lunch breaks and no one returns calls
They forget they have Canadian customer’s. Throw in a Canadian word such as (
Province ) . We do not call our selves “states”.
I like the way they are very informative about details of certain items projects etc.
Very good article and things that board members and the public should know and often don’t. Thank you.
I witnessed a tornado in Georgia years ago. Thank you for the information.
Sophia
a lot of good information that I didn,t know about on selling my home.
Thank You
I am a past employee (Community Manager) in Tennessee and the employee turn over rate is very high… A lot of responsibility, stress and low pay.
This is good, sound information, especially testing the system before the meeting is scheduled to start.
Learned to care for my potted blueberry bush of the winter when the temp. Freeze and the snow falls
This article explains every ones role with being involved with an HOA. Good article.
Very Informative. A definite read for HOA Board Members
The most ineffective company I have dealt with in my lifetime. I would never move to another property that was managed by this group.
I wish I didn’t have to give them a star, they don’t deserve a single one. AVOID DEALING WITH ASSOCIA AT ALL COSTS!!!!!!!!!!!! The absolute WORST customer service I have ever encountered. It is sickening that we are tied to these people for a year.
You may send me content like this anytime you wish. I enjoyed reading and learning about the subjects within the articles. Thank you Associa.
We are thinking about garden and pathway lighting, and your article was very interesting as well as helpful. We’ll be guided accordingly…
Still didn’t answer my question- do all meetings involving HOA require written minutes
They charge $7.68 for every $135 transaction if you want to setup auto pay, is this joke? I would give 0 star if there is one.
I have a maltese male. He”s real vocal barking at the 🚪 I gave him plenty excise. It has helped a lot. …
Was not informed of the strict rules for parking, u can’t park on the streets nor park in your OWN drive WAY, u are paying your taxes, this is insane.
LOVE the informative HOA articles and also the occasional general interest articles like the one I just read about BLUEBERRIES!
Grateful for the wintering potted fruit plants info! Jyst in time- got to -21°C last night and I was scrambling!
i think itis too muh for those that just moved in. a simple welcome to our cumminity &would be better and possibly a gift card . They already eceeieved the CC&Rs .
They brag about great living conditions in Aldea Santa Fe, but it is a miserable place to live because of neverending construction by companies who ignore the law, and the welfare of the community.
I think you need to read these blogs since maintenance of our development is so bad. We told you what needed to be done, cost etc and none of it was done. Don’t tell us about maintenance until you uphold your end of the maintenance deal.
Article on Rules compliance was timely. Print function didn’t work so harder to share with my Board.
This is the most unprofessional, unorganized, and greedy company I have ever seen. If you can choose to, do not live in a community/neighborhood managed by this so called “management” group.
WelI I did not get my answer
My question is I live in zone 4 brought my
blueberry sorbet in to the none heated garage, …
Associa – worst HoA I’ve dealt with. Bad customer service. Worse billing. Least friendly payment methods. Don’t even deserve a single star.
Associa has been key in keeping our board moving on the business at hand – a true partner in the management of our condo.
“Horrible” –
hor·ri·ble …
The site is very educational for the beginner berry grower. Site answered my questions re: berry bush care during the winter.
Worthless property management company. They charge extra if you do online payment. I called the office and no one answered the phone. All they do is take your money and not doing anything on the properties.
No one likes rules. But sensible rules are helpful to all. Good overview of what to think about before undertaking this venture.
I haven’t visit the Gym facilities yet, but with this kind of perspective of improvement and updated community, I can’t wait to be there and try it out!!!
Very helpful. HOA in middle of mammoth roofing project and article shows our start was not well thought out.
the article for delivering news as a HOA board member was very informative, and thorough. Thank you.
Thank you ! Great to know what to do with my blueberries for the winter. Even Tennessee froze my planted fig trees after the 4 year growth!!
Simple, informative, as most other pertinent blogs of ASSOCIA. This review is for a blog on HOA tax preparation.
Just reading their information about how to control speeding on roads in a private community has shown me what a good group they are. The information was pertinent and helpful.
As a current board member, I am always researching on how we can make our HOA better.
Where is my money going? Can’t figure it out. Cars parked unmoved on front lawns for weeks, lawns left unmowed for months to the point sidewalks are not walkable, leaking water main at the entrance for over a year…..
This is well thought out and very concise.
Maybe too concise. Perhaps if you expounded on how to get help after items 1-3 haven’t worked. Especially how the Association’s management team can help. I’d add a little more on conflict resolution.
Believe I am becoming a more educated board member. Just wish this could be passed on to owers since the majority of owners have no idea the Board’s responsibility is to protect their assest.
I feel fortunate to have found this site to move into. Find that people wave frequently and are willing to help but the next step seems to much harder to get acquainted. Appreciate efforts like the fire pit and looking forward to a better season for it.
Need to make specific examples to better understand this article’s meaning. What does this have to do with my property or membership in the homeowners’ association?…
Associa is a professional institution with whom I have enjoyed working. They always respond to me in a timely, courteous manner and address any questions with care.
Article did an excellent job of making awareness of what constitutes a conflict of interest not only as it relates to Directors but what could trigger a conflict of interest in all situations.
I agree some folks need help to know how to plant but what we really need is a list of fall perennials appropriate for our different climate zones.
Your latest publication about meeting minutes was exactly what I need. Some of our board members do not take the business of an HOA seriously.
As a board member of an HOA, I ended up resigning from my position because I was unable to work the property manager from this company. Very rude and unprofessional and seems to forget how to talk to people…
Associa’s subsidiary, MRCM, is one of the most poorly run community management companies in the country. I guess it should be no surprise that the parent company would be just as bad if not worse.
Thank you. Having trouble with our HOA and their use of cameras at the pool. Not sure they are following legal guidelines. This was very helpful.
to whom it may concern
this is without a doubt the worse management co I have ever dealt with in my entire adult life …
What is the ususal process for fining and appeals? Who makes the final decision on apppeals within the HOA? Excellent suggestions for increasing Community involvement in HOAs.
Best place to work in Colorado Springs! I have been here for 10 years and have worked for 4 differenct family owned business, but yet this is the only place I have been treated like family. Associa rocks and is the best place to work in Colorado!!!!
This is the most worthless “property management” I’ve ever dealt with. These crooks steal $216 per year from every home in my community and they do not use a single dime of it to enhance or maintain the property value of my neighborhood. …
Associa has been amazing to work with! I have never had such a large company treat me like a real person. It’s good to see customer service back in corporate America!
The Associa charges a 10 dollar convenience fee for every payment you make online to their government sanctioned scam. I guess 400 dollars they didn’t earn from people who they don’t answer to wasn’t already enough for these vampires.
I have never spoken to so many different people who were all so inconvenienced by me trying to make a payment. Transfer after transfer: I’ve repeatedly explained what I need only to be placed on hold again. Left there until yet another …
Loved the article very informative, helpful and thought-provoking. Thank you! Also Interested in checking out your ebook answering specifically the question Is it a good HOA rule.
How does one do that?
Yes, I learned Alot.. my daughter lives by 2 lakes, we will plant blueberrys in large containers, protect them from winter cold, and her children looking forward to fresh fruit.. they live in South Dakota. Thank you!!..
Associa provides unparalleled community management and HOA resources. My company receives feedback from HOA board members across the country, and we hear nothing but compliments about Associa and their managers.
Yolanda Wiggins recently took over our account. We have been having problems with getting things done in a timely basis as well as being done accurately. …
Really bad on processing and handling requests. Don’t recommend if you are selecting them .
I have been living with ACTIVELY growing mold conditions from structural damage for 63 days. Have not heard a peep from them in over 30 days except for a request for me to send pictures for them to provide to a long shot 2nd insurance claim …
Thanks for the tip! It was exactly the advice we needed to help lower the temperature between the board members and the homeowners. And, your timing couldn’t have been any better.
Exceptional and outstanding are the only words needed to describe the many years of service provided by Associa to our condominium community. Joe Price, in collaboration with his very knowledgeable and customer friendly Associa team have …
It should be noted, Board Secretaries may be limited by written authority of bylaws or other legal documents. Many HOAs authories management to assist or even assume most duties of the secretary.
Great information. Our community has gone through many changes. When new people become board members they go through a learning curve. Some times it works out just fine and other times there are problems.
This is the worse company every, our community signed up with this company and since leaving Singer Management group our community have gone down. Based on the bylaws the grass on the curbs should be maintained like the yards. If you …
Thanks to efforts by many former Board members our reserve fund just covered a 2 year repaving project in our 162 home 30 year old PUD. At $250,000 that could have been a $1500 Special assessment for every owner.
Excellent guidence on “Problem Solving Strategies”. The elephant in the room is the “cost” of professional input. Does your management contract include specific guidence at no additional cost? What about bids? One expert may be more cost effective than another. A misguided “experts” concrete may turn out to be paper mache.
The Associa Newsletter gives pertinent information as well as updates on current issues and topics that’s helpful to the community. The information is always given in a professional and comprehensive manner for everyone to be able to apply it and/or protect the families within the community.
We switched to Powerstone from PCM and PCM- Associa informed us it takes 1 month to get our documents to our new management company. Add insult to injury we surely would never ever go back. Those are the Association’s documents. You don’t …
I guess there is no need to repeat what everyone else here has already said about Associa’s atrocious lack of service. I have tried multiple times to contact our deadbeat community HOA manager: Virginia Harris, to no avail. If you need any …
I found this booklet limited, and had hoped for more, and thought I would get more with the video, but when it went to YouTube it was labeled a “private” video and would not let me access it. Also, the initial booklet that linked to this …
Our TOwnSq is not co owner friendly. We can only post when we need some kind of maintenance, see our account, newsletter, rules & regulations. Cannot update on current news with other co owners, post any concerns to other co owners such as …
I live in Danbury Bridge gated community in Houston, it seem that the gate is never working or has issues. Talking with some neighbors we are getting different excuses why the gate is open or not working. …
We went through this process with a neighbor who was driving up and down a steep driveway (under our bedroom windows) very late a night, night after night. We spoke about it courteously with no effect. Eventually the Knolls confronted them and things have been Ok since then.
I made an appointment with one of their reps In Houston in an attempt to reconcile my bill. (The manager who assured me we could work something out left out of the blue.) She was rude, inflexible, uninformed, late for my appointment, and …
I would not recommend using them for your HOA Property Management company. They primarily use a company called RE and their work is sub-par. They are currently keeping our HOA group hostage for a small fee and have violated our term agreement. It is unfortunate and we have tried to get out of it.
I’m going to have to agree with so many of the other individuals who have posted reviews of Associa. As an entity that cares about its clients–namely, the residents of Associa communities–it doesn’t. Whoever came up with the idea to …
Terrible! they want to force you to use the online payment system that deducts from your bank account. Try mailing them a check…caught them charging me a late fee…called my credit union and found that they had stamped the check …
I enjoyed the article, but would like the advice given to include advice on what minimum safeguards homeowners should consider having in place (besides just keeping all of your windows and doors locked all of the time). I’d like to know low …
Yes I am concerned about our Marsh units with the town utilising the affordable / low income units for their employees ) and it concerns me about those of us who paid full market rates, One hopes over the years that they increase in Value …
Not surprised at all the 1 star reviews I am reading… Associa rejected a payment made, even though we were in email contact with one of their customer service representatives. Then, they started piling up late or “reminder” fees. My …
I would also be helpful if we had a list with phone# of all residents. Block captians would also be wonderful to keep indivuals rows informed. I live near the pool, I used to be able to see the pool and have reported neighors climbing over …
This company has the worst customer service I have ever experienced! I have been dealing with them for over a week trying to get a Form ‘F’ released, and have spent hours on hold and waiting for call backs that never came. Legally, they …
Dale in TX is the most unprofessional manager I’ve ever had to deal with. He also freaks the CCRS of our rules consistently. This management company does nothing but collect a paycheck and misguide homeowners. If you want positive change in your community, steer clear of Associa.
I lease a home in the Avalon subdivision in Wylie, Texas. Principal Management is the hired management company. First of all, it would be nice if the manager assigned to our subdivision even did her job and did regular inspections. …
I have never dealt with HOAs & want to make changes to allow for more eco friendly options. I found this article to be very helpful as well as giving good advice on how to make changes without creating ill will.
I been working here for two years now, and let me tell you this company is a joke no benefits what so ever, and low pay, you can get fired any minute.. If you are a homeowner that lives in HOA managed by this company, good look. This …
Your latest “e” is really wishful thinking when you are “condo”
living. Especially when you are living in a complex with many
absentee landlords in Hawaii. Rents are so extremely out of …
This was timely as we are planning to upgrade our DCCR and other governing documents in 2021. It’s a good outline not just for the work and logistics, but for costs and budget planning. If members want hard copy, it will be costly.
Reading over the prior posted reviews, it it apparent that Associa is at least consistent. “It” claims to be a property Management Company, yet they do little more than collect dues owed and subtract their substantial fees. I’ve had the …
I am a local Realtor in Dallas and have a listing in Townhomes District A in Addison TX. This management company has now delayed this closing a week costing the buyer, who is a VETERAN, thousands of dollars. I deal with HOA’s on a daily …
The office at 6840 N. Oracle Rd. Suite #130, Tucson, AZ 85705 is the most unprofessional manager I have ever dealt with. I made phone calls regarding HOA issues to the manager and she is never available to speak on the phone or return …
I’ve lived in many places with HoA’s and I’m ok about having an HoA but this has got to be the worst one I’ve ever dealt with. Great houses, great location. If you took away this HoA, it would be a perfect place to live. I mean look how …
I’d rather someone pull my toenails off one-by-one while blasting “Never Gonna Give You Up” on repeat than interact with this company again. Truly an abysmal experience. They couldn’t have been worse. You pay your monthly/yearly HOA dues, …
Save yourself the trouble! Over six years, we cycled through managers who would eventually get burnt out by the company and leave. Great staff are hired, then within weeks they are overloaded and seemingly measured by efficiency and not …
Hands down the worst HOA management company i’ve dealt with…. Unable to deposit checks that are sent in a week before due dates which eventually lead to late fees that was promised to be removed months ago and I’m still getting letters …
There is something seriously wrong with this group. They don’t appear to be following the guidelines of the HOA contract in discussions with other neighbors in their inspections of the properties. Letters on basketball hoops that are …
Terrible. Our neighborhood was managed by them. They were so tough on late payments that I did an auto payment to them annually, just to ensure they got it. When the neighborhood moved management companies because these guys were so …
Current and Very Satisfied Manager operating out of the Orlando, Florida HOA and Condo Management office. Myself along with all the other Managers and Administrators are constantly given training opportunities and encouraged to further the …
Associa is one of the worst management companies I have worked with. They hire whatever company they want without verifying that the company provides a good service at a reasonable cost. They are extremely hard to get a hold of and don’t …
They have mislead, miss informed, and mismanaged the funds of the 83 homeowners in our HOA. We are $30,000 in the red and Associa will not release the HOA for another 9 months and $6,000. We are seeking assistance from the Senator, TV and News media sources. We will also file a complaint with the State Attorney’s Office.
The worst association ever. I have never ever been treated like this before. They take your money and never do anything for you. We have paid every payment on time and have never missed a single payment. We tried to go swimming in our own …
I live in the Indianapolis area. Associa is manages the Clubhouse in the Condos I live in.
I’ve received horrible service. The associate that is responsible for leasing …
You were right with your suggestions— they just didn’t go far enough. Getting together annually is not often enough to develop community relationships. …
As VP of Sales & Marketing for a local homebuilder it can be overwhelming managing the daily operations of our communities HOA’s. Our property manager Sarah has been fantastic and spot on in taking care of our communities and ensuring the …
The article about a HVAC system was so important and gave good information. There are many rusty old, original units in this development and the AC tends to run constantly trying to cool off the house. These units are going on 30 years old.
I am a new customer of Associa in the South. I was about to set up my monthly HOA payment on the company’s website to have it direct-debited from my checking account. To my utter surprise, ***Associa wants to charge a $2.95/mo. fee for the …
I just wanted to say how helpful Andre Bowen at Community Archives was today. I was having trouble with Community Archives and the way the registration was processed. When I spoke with Andre he said he would assist me and in a matter of a few minutes everything worked perfectly. Mr. Bowen is an asset to your company.
We’ve only been dealing w/ them for a few months, but we are NOT impressed.
Getting a recurring $650. outstanding HOA bill from previous owners.
We paid our homeowners for the year, upfront @ closing.
Just a big pain in the a**.
Buying a house here has been the worst thing i have ever done. The first HOA management company was managed by Associa, who was founded by Senetor Corona, who put all the laws in place for HOA in Texas. There for its in his benefit to …
This is the WORST HOA I have ever dealt with. They are crooks. Long story short; my neighborhood was built incorrectly, the resident to parking spot ratio is off, this is a major issue that Loudoun County is working to resolve. Knowing …
#1 and #5 have proven to fail in the HOAs. The HOA must be willing and financially stable enough to bring legal repercussions against violators…and that has not been our experience. In both HOAs in which we have lived, the BODs have …
Answered some of my major questions about the relative importance of an HOA doing an annual audit. I’m a homeowner of a condominium in a Florida HOA, and our board continues to ask us homeowners to waive an audit. I think they are nuts!
This is the shadiest management company I’ve ever seen. I live in Melia Ranch and our association is very poorly run with a lot of circumstantial evidence leaning towards fraud because of actions of the developer and this fly by night low …
Me and my wife bought our first family home in Summer 2012. We never received a single bill from the HOA so we always thought the escrow account is paying the HOA duties. In early May 2014 I received a letter from a collection agency about …
Associa HCM is our property management and they are abysmal! Our manager placed $200,000 in a money market account with another association’s name on it! It required intervention by the comptroller of the State of Texas to get that money …
I cannot contact the number provided on the website. Communication is nonexistent.
I’m on the architectural committee of my neighborhood and interact with the community manager quite often. I have lived in many different HOAs, managed by competing firms, and Associa is, by far, the best management company I’ve ever worked …
This company manages the HOA of the community I live and, according with my experience with them, I would give them zero starts, but google wont allow me. If depended on me, I would never hire them, even if they worked for free. They are …
Associa has very limited knowledge of insurance and risk management. They also do NOT have any Subject Matter Experts who do understand insurance. Since the HOA indemnifies Associa…they have no risk if they offer an under insured …
Worst HOA I’ve ever heard of. Take your money but do nothing to maintain the neighborhood. Was given a huge packet on rules for hoa when bought the house and I’m probably the only house that follows them. So many bad fences, yards not …
Worst customer service company I’ve ever experienced. It seems they just take homeowners’ money and don’t do anything. They’ve misplaced my HOA payment and now I’m receiving delinquency notices and when I try to talk to someone, they send …
I live in a property in Illinois and this is the WORST property management company ever. Our property management does nothing. It’s truly a joke. They don’t maintain things properly, I have HUGE pine trees in the common area in back of my …
$510 for a HOA certificate.
Joseph. I’m very disappointed and feel completely robbed. …
I took the time to read more than 20 reviews and as a former property manager who has never worked for Associa, I find it interesting that the vast majority of the complaints are pertaining to automated systems and individual property …
I guess we’re all on the same boat with this company. I was a day late on paying my HOA fee. They said they would wave the late fee. NOPE that didn’t happen got a bill in the mail that same week. Tried calling someone no answer and no one …
Our re-roof, and redevelopment experience with the Associa team has been terrific! Timely, friendly, and professional!
Thank you for this information. We recently had a arborist evaluate the trees on our property and we have several that we need to cut down. We realize the value of our trees and we are making plans to replace the ones we lost. …
We have not been contacted by anyone on our Board, or Associa to explain what we need to know an have made several calls to the local Associa manager to have repairs to rotting door frames and leaking gutters addressed with no response …
Horrible horrible horrible. If you’re planning on moving into a community where Homeside properties or associa is associated with your HOA… RUNNNN! I’ve never felt with such unprofessional individuals who do not care one bit about …
The HOA includes the Guidelines, Rules and Regulations, of which we have never received copies of and we purchased our home in June 2019. We have lived in two other communities and were provided copies of our HOA Guidelines (Rules and …
Worst customer service ever. Continue to receive bills for HOA due I do not owe since I paid full year in January 2019. November 2019 I start getting bills I owe HOA dues. Call the Colorado office and get the run around and then get dropped …
3 1/2 years have gone by and this is not settled. I have had to pay over $8,000.00 , to the debt collector, for court costs and attorney fees. and this should never have gone to court in the first place. I have proof of my innocense and …
Live in one of your communities that is horribly managed property manager needs to quit , retire, or be fired . She ignores blatant violations of the bylaws and approved homeowners plans even when they violate the bylaws because she doesn’t …
I am so glad to see that I am not the only one with a poor opinion of this company. We have a community that is over fifty years old and in the course of only three years, this management company has destroyed the priceless goodwill and …
I received a bill for 7 months of special assessment fees (which were not in my disclosure) that hadn’t been billed because of a system error. Suddenly I got a 20 day noticed to pay 1.5k. For three weeks I called this company and was told …
In silver spring Maryland, what I have experienced is the totally nightmare with Associa. The HOA fee increased 4 times in 1 year and 9 months, but the owner was deliberately not notified, resulting in the balance due in HOA account. When …
If only our board members would read your informative e-mails, we would be far better off. Sadly, they do not seem to care.
As always, thank you for sending usable information to me often. …
Worst place I’ve lived in a long time strictly due to management. Forcing people to not park on site where there is large amounts of open parking, but instead telling people to park in a business lot accross the street that has strict towing enforcement. This is just one thing. These people are nut jobs.
If the residents in my neighborhood had a choice on companies to go with I’m sure we would not stay with Associa. We moved in a few months ago, and got together all the necessary paperwork to apply for a fence. Sent it all over to Amie at …
Great article, short and to the point! For all of these reasons, I joined our HOA Board and served for 13.5 years! As changes go forward, it is so important for more members to become active in their Board decisions, as this items will affect their homes and surroundings for the future!
Associa is the managing company for my neighborhood’s HOA and it has been a miserable experience since moving in three years ago. From the “processing fees” of $20 to simply MAKE payments, to the “special assessment” fees of $375 and $500 …
My dad has alzheimer’s and when it became clear he could no longer handle is affairs I began to assist with his finances. He was late on his HOA dues to the point a lien was placed on his townhouse. Once I was aware of this, I immediately …
WHERE HAVE YOU BEEN FOR THE LAST 6 YEARS. We don’t have a maintenance schedule etc., etc. etc. I am an agent and I deal with other town home and condominium properties and non that I have dealt with have been neglected like the one I live …
We had the absolute WORST customer service from Jessica Davis she was combative, rude, degrading, raised her voice and when we went to raise our voice to be heard she raised it even more! We bought property a year ago (12/20 in Summit Ridge …
I called with requests for information about my homeowners association, and the lack of landscaping on the common areas that were normally done in the past in an elegant and beautiful manner. The person in charge of our neighborhood …
TOO MANY 18 WHEELERS IN MIRAMAR SUBDIVISION, trees/GRASS NEED CUTTING, too many sink holes in roads, neighbors have too many vehicles (when bylaws says 2 per family of 2, one per person, some neighbors of this have between 3-9 vehicles, …
Associa has been the property management company for the HOA of my neighborhood in Colorado for a number of years. On the rare occasion I needed something, their responsiveness was poor and their follow up communication was severely …
Just had to take the time to write a review of Gary Hawthorne, I recently 6mo ago moved into my HOA and had a HUGE issue. He advocated for me and several other home owners and approached our board to discuss options in meeting a middle …
Associa and their staff have been absolutely negligent in their duties as property managers. Associa runs the property management at the Midtown 2 condo in Midtown Miami. I am the owner of one of the units. Aside from the hundreds of other …
We have a new Manager Anna Jones who was quick to respond to my email and very helpful. This is a great addition to our Community as our past experience has not been as efficient.
Gayle Pingree
This review is from the point of view of an HOA board member and has been a year in the making, wanting to post only when I was able to give a full and accurate account of our HOA’s relationship with Associa (N.N. Jaeschke office in San …
This review for for the complex Forest Glenn. Our “local manager” pretty much never answers the phone. Even when they do get back to us they are never helpful. Right now we are having to pay $300 for a plumber because they refused to tell …
This is what 2 years of neglect looks like. This is what we as the board of trustees have been fighting all throughout covid with an Associa company out in MA. These photos speak for themselves. No site visits. How could anyone miss this …
Since July 11, 2022 I made the HOA(Homeside Properties a division of Associa) aware of water intrusion due to a faulty retaining wall and a lack of drainage surrounding the property. Mind you this is a 7 years old Community in Atlanta, GA. …