One the worst experiences I have had in healthcare. My doctor’s orders were not followed by the radiologist and the services were not accurately rendered. The visit was of no diagnostic value.
They accept jobs from Tricareaand the Veterans Administration. Code it wrong because they don’t feel the government pays enough and then try to extort the money out of active duty, retired and disabled veterans. …
Would recommend getting treatment anywhere but here just so you don’t have the difficult time dealing with their billing department. Terrible customer service.
Horrible customer service! Paid both my bills upon receipt in the mail. Got another bill a month later and spent over two hours on the phone proving I paid both my bills. They refused to send me a paid in full balance via email. DO NOT DO BUSINESS WITH ATHENS RADIOLOGY
This company was called in whenever i had a catastrophic car accident by the hospital that the ambulance took me to. And no one told me that they used a 3rd party radiology department. Athens Radiology did nothing for me at all because the …
Trying to contact them to reconcile my bill through the VA. Ended up at their call center in the Philippines and no way to resolve my issue. Didn’t ask for their services, was given no choice to use them as it was part of my emergency room …
These folks do not try to contact you in any shape, way, or form in order to pay a balance your insurance does not cover. You have to wait to look at your credit report 4 YEARS LATER TO FIND OUT. The best part is that they do not answer their phones either. Excellent customer service, I hope to never do business with them again.
Takes 7 months to get a statement, that indicates no insurance at that time. Don’t you get your info from the hospital where the study was done. You need to fire your billing company! They’re giving you a bad name! I’ve never had any …
horrible billing procedure. i made a payment last month and find out today my account was turned over to a collection agency in December. I am currently on hold with the billing office and they are telling me they can’t accept payment
I will never use Athens Radiology Associates again. I tried to send them a payment, they returned the payment to my bank and then turned my account over to collections.
Yep. 64.00 and they turned it over to a collection agency. My insurance company told me it was covered. Amazing. Criminal behavior. Now I have a mark on my credit over 64.00. You couldn’t drag me back to this place. I’ll drive to Atlanta or Augusta 1st.
Sadly when you have perfect credit and they put something on it fraudulent because the billing department doesn’t file insurance correctly. Also, see others have the same problem. They have 30 days to take it off my credit for $48 or I am …
No attempts were made to let me know I had an outstanding bill (particularly since I never went to their offices or knew that they were involved in my testing in any capacity). When I called, they said they sent one bill, and referred me to …
Depending on your scan, be prepared to be billed by both Piedmont and Athens Radiology, at random intervals with no explanation that they bill separately for the same appointment. If I had known the actual out of pocket cost at the time of …
If I could leave a negative number of stars I would. I was told my bill would be one thing and it ended up being more than double. The reason given is some phantom dr I never spoke to reviewed my results. DO NOT USE THESE CROOKS!
Had an MRI done through St. Marys AT St. Marys. Look on my insurance to see a claim filed here in addition to the claim by St. Marys. Never got a bill or notification that they had to be involved with the imaging process. Had to contact …
I am barely an adult, I have NEVER paid a bill late, and I got sent to collections. Apparently was “billed” by this place through the UGA health center. Paid everything that was given to me, except for this imaginary mystery bill. My credit …
I see based on the comments below that other people have had the same experience that I had. I never received a bill in the mail until MAY of the next year when I went in November of the previous year. I was sent to collections over $22.50. …
I am not giving a low rating for any medical treatment I received – it was all great. But I paid the insurance copay before receiving services, saw no bill in the mail afterwards, and then, months later, get a call from a collection agency …
If I could give them no stars I would. I am so displeased that I never received a bill from Athens Radiology Associates, yet I was sent to Collections for $25.01. Are you kidding me? Beware, they pride themselves apparently on screwing …
This group is affiliated with St Mary Sacred Hearts in Lavonia GA. Misdiagnosed an x-ray reading in the ER. Patient was discharged from facility with multiple herniated discs in neck. Had to seek treatment at another facility same day. Very disappointed in lack of service & training. Rating of negative stars
The care was fine. I am the same as other reviewers, I never got a bill until I got a letter from a collections agency. I am contacting Piedmont to complain.
Terrible organization. Avoid if possible!
They don’t even bill you then will send you to collections with no notice whatsoever
Ambush billing. Never answer the phone. Marks on your credit that they will not remove. Go to St. Mary’s!
One the worst experiences I have had in healthcare. My doctor’s orders were not followed by the radiologist and the services were not accurately rendered. The visit was of no diagnostic value.
They accept jobs from Tricareaand the Veterans Administration. Code it wrong because they don’t feel the government pays enough and then try to extort the money out of active duty, retired and disabled veterans. …
Would recommend getting treatment anywhere but here just so you don’t have the difficult time dealing with their billing department. Terrible customer service.
Horrible customer service! Paid both my bills upon receipt in the mail. Got another bill a month later and spent over two hours on the phone proving I paid both my bills. They refused to send me a paid in full balance via email. DO NOT DO BUSINESS WITH ATHENS RADIOLOGY
This company was called in whenever i had a catastrophic car accident by the hospital that the ambulance took me to. And no one told me that they used a 3rd party radiology department. Athens Radiology did nothing for me at all because the …
Trying to contact them to reconcile my bill through the VA. Ended up at their call center in the Philippines and no way to resolve my issue. Didn’t ask for their services, was given no choice to use them as it was part of my emergency room …
These folks do not try to contact you in any shape, way, or form in order to pay a balance your insurance does not cover. You have to wait to look at your credit report 4 YEARS LATER TO FIND OUT. The best part is that they do not answer their phones either. Excellent customer service, I hope to never do business with them again.
Takes 7 months to get a statement, that indicates no insurance at that time. Don’t you get your info from the hospital where the study was done. You need to fire your billing company! They’re giving you a bad name! I’ve never had any …
horrible billing procedure. i made a payment last month and find out today my account was turned over to a collection agency in December. I am currently on hold with the billing office and they are telling me they can’t accept payment
I will never use Athens Radiology Associates again. I tried to send them a payment, they returned the payment to my bank and then turned my account over to collections.
Yep. 64.00 and they turned it over to a collection agency. My insurance company told me it was covered. Amazing. Criminal behavior. Now I have a mark on my credit over 64.00. You couldn’t drag me back to this place. I’ll drive to Atlanta or Augusta 1st.
Sadly when you have perfect credit and they put something on it fraudulent because the billing department doesn’t file insurance correctly. Also, see others have the same problem. They have 30 days to take it off my credit for $48 or I am …
No attempts were made to let me know I had an outstanding bill (particularly since I never went to their offices or knew that they were involved in my testing in any capacity). When I called, they said they sent one bill, and referred me to …
Depending on your scan, be prepared to be billed by both Piedmont and Athens Radiology, at random intervals with no explanation that they bill separately for the same appointment. If I had known the actual out of pocket cost at the time of …
If I could leave a negative number of stars I would. I was told my bill would be one thing and it ended up being more than double. The reason given is some phantom dr I never spoke to reviewed my results. DO NOT USE THESE CROOKS!
Had an MRI done through St. Marys AT St. Marys. Look on my insurance to see a claim filed here in addition to the claim by St. Marys. Never got a bill or notification that they had to be involved with the imaging process. Had to contact …
Like other commenters, I never received a bill and just got a call from a collection agency for $160.
I am barely an adult, I have NEVER paid a bill late, and I got sent to collections. Apparently was “billed” by this place through the UGA health center. Paid everything that was given to me, except for this imaginary mystery bill. My credit …
I see based on the comments below that other people have had the same experience that I had. I never received a bill in the mail until MAY of the next year when I went in November of the previous year. I was sent to collections over $22.50. …
I am not giving a low rating for any medical treatment I received – it was all great. But I paid the insurance copay before receiving services, saw no bill in the mail afterwards, and then, months later, get a call from a collection agency …
I never had to pay for my annual mammogram, it’s covered by my insurance. I just got a bill of $270 for a mammogram from last year.
If I could give them no stars I would. I am so displeased that I never received a bill from Athens Radiology Associates, yet I was sent to Collections for $25.01. Are you kidding me? Beware, they pride themselves apparently on screwing …
This group is affiliated with St Mary Sacred Hearts in Lavonia GA. Misdiagnosed an x-ray reading in the ER. Patient was discharged from facility with multiple herniated discs in neck. Had to seek treatment at another facility same day. Very disappointed in lack of service & training. Rating of negative stars
The care was fine. I am the same as other reviewers, I never got a bill until I got a letter from a collections agency. I am contacting Piedmont to complain.