APCU is a full service financial institution founded in 1925 by regular people who believed the cooperative model would best serve their financial interests. This branch, serving south Atlanta (conveniently near the airport)- offers loans, savings, checking and much more to members. Access to affordable credit and financial empowerment for its members and their families are at the core of the credit union’s mission.
| Saturday | Closed |
| Sunday | Closed |
| Monday | 9AM to 4:30PM |
| Tuesday | 9AM to 4:30PM |
| Wednesday | 9AM to 4:30PM |
| Thursday | 9AM to 4:30PM |
| Friday | 9AM to 4:30PM |
3900 Crown Rd SW, Atlanta, GA 30304
Ease of handling money. Availability to use different money solutions. Handful steps at the ease of your fingertips. Great service
support the CU
Great service!
Very lazy bank ,
Great bank to bank with!
Excellent services and the staff is superior!
The best customer service.
When I walk up in the bank everybody is so friendly…
So far it’s been a pleasure working with APCU!!
I really appreciated the level of hospitality and professionalism.
Great experience
very easy process
Great organization and very respectful and friendly
Shanell is great
It’s like home, so many good memories at this bank. Cool people here. Still a member.
Excellent customer service!!!!
APCU is very helpful for your financial needs!
TO ME GETTING THE NEW MEMBER APPLICATION PROCESS EASY AND EFFICENTLY!
APCU has apparently become too big to call & communicate. After 30 years, I will no longer do business
Ask for Lauren if you need assistance with a consumer product.
Bank opened an unsecured loan under wife’s social security number by mistake. Lack of internal controls/procedures/security.
A1 service. I would definitely recommend Carla as a loan officer.
Extremely professional. Very Cordial. I could not have asked for a better experience.
A. Sanders and T. Brown was very helpful with my auto loan and credit card.
Very easy application process
Opening an account was a great feeling , because they truly value their customers!
I love this credit union! Great customer service and friendly also. I recommend to everyone!
I am amazed at how helpful and courteous everyone is.
APCU is wonderful!
Knowledgeable employees and excellent service
Absolutely great service!
Awesome customer service, fast and quick loan processing. These guys are awesome.
Everything was handled in a first class matter …..
This bank withdrew funds from a minors savings account. Even as a non-member I called and was told a manager would return my call. Still waiting on that call. If you want to loose $500+ of your children’s money then open an account here.
Glad I joined 23years ago.
Much easier to use than a bank. I have been a member for years very professional
No appreciation for long term members. The spirit of “for the members” is gone and theyve become like any other bank. Seriously considering taking my business and money elsewhere
Best service for a Credit Union. All the staff is very friendly and their rates are awesome.
Exceptional customer service ! People who care for their customers. The loan process was extremely easy and fast.
I’m a huge fan of APCU! I grew very tired of the big banks and their infinite fees.
I love the online banking functions, while still being able to go in person to talk to people about any issues I may or may not have.
Foster kids were prevented from goin to Disney, after car trip to Florida becuz of APCU. Didn’t put funds on card as promised withing 48 hr period..A CLERICAL SNAFU with just an apology. WATCH THEM, not to be trusted
I’ve been a member with Atlanta postal credit Union for a couple of years and I have no problems at all everyone is very friendly and when it comes to taking care of business they get things done
This place is a joke. I’ve been waiting a month on a withdrawal,
Do not and I repeat do not try to get a car loan with them it’s been over a 3hr process and just got word something happened so it’s gonna take even longer, everyone is confused and I was told I was approved 3 hrs ago but now out of nowhere …
Charged NSF fee twice when there was clearly enough in the account to cover before I noticed it. …
We were extremely blesssed to have Cleve find products that we could be approved for and execute a strategy to obtain them!!
Great experience with APCU loan professionals.
They make it easy and stress free.
I’ve had them for years and they can never help you out when you need them. I really need to drop them. If I go to this credit union because I need help, they deny me because of too much obligations. DUH!! That’s why I’m trying to remedy the problem. I would not need them otherwise.
Will not stand by promises made to disabled American vet under medical hardship. Won’t speak to him or his family. Just sent notice of foreclosure after saying they would “take care of him and his family, not to worry”. Him and his disabled …
Very professional while being kind and respectful.
Excellent customer service. I always feel appreciated. I have been a member for over 20 years.
I’ve not had any problems with them at all.
Great car loan rates, access to my money whenever needed. I recommend
I have been with APCU for over 30 years. The customer service is great. I am out of state and APCU has been an excellent experience.
Very friendly I’m a member got a car loan very quickly and the A.P.R was the lowest around no dealer could come close and for a reasonable price i got a full warranty thru them which I needed because the used truck I bought needed a new transmission
Awesome customer service! Great products and there willingness to actually help wherever your need is.
My family has been a member of the credit union for a few years. Always have great service in every department. Great rates for cars and houses.
crown road is terrible ! i wish i could give them a BIG FAT 0 ! They are no help when it comes to your car loan . Big communication problem! I have given them my new address 3 times and they still have it wrong also they put some random person as my beneficiary . It so sad because crown road is suppose to be the corp office smh.
The review by Irmaliz Gomez below is spot on. I applied for a loan, signed all documents online, uploaded requested documents like W2, paystubs, etc. A month later the loan status still said “under review”. I called the loan officer David …
The customer service is always pleasant.
I’m not sure how and/or why APCU is only apart of shared branching when it comes to using other credit union ATMS, but APCU can’t perform a FREE shared branching transfer of funds from an APCU account to any other credit union account in …
My visits to APCU are always met with courtesy and it is always pleasant. I look forward to my visits yearly!
APCU will give you the opportunity to rebuild your credit.
I had left a negative review saying I would never use them again. I thought I would try them again. Just want to thank Carla for being amazing!! Thank you!!
Did my first Auto loan with APCU in 94 . Finance my daughters first car 2008. My son’s car in 2014. My Mom’s truck in 2018. My daughters new car 2019. The names and the faces have changed but the service is still the same
Absolutely the best experience with the staff and the entire process!
Aman is a rock star! I was thoroughly pleased with my process and experience. I am also grateful to be in relationship with an organization that is willing and able to help me in achieving my financial goals.
This place is a complete joke. On today I sold my car to a local merchant and was given wells fargo branded check. The check has instructions to verify the che k and ways to do it however the suggested I use. Courtesy pay in the mean time …
I would give them a zero if I could, just incompetent individuals working there. The workers act like you are a waste, and the security breaches at this bank is ridiculous. I have changed my account number over 8 times because they allow so …
Wonderful
Company to bank with! Alisha fox is the one of you need an efficient car loan.
Everything was quick and precise abba went as planned. Thank APCU
the employees are excellent but the credit union seems to be behind the times when it comes to notifying members. The internet website has been down for 2 plus days with a word from the credit union stating what the problem is with the …
LaTesha Harpe in the loan department is rude and unresponsive. Ive been member of APCU for over 20 years and I soon as I refinance with another bank I’m taking my savings from apcu and moving to another credit union. I also left a message for Mike in the mortgage dept over 2 weeks ago and have yet to hear anything back. Terrible.
This place is really good for people who are new to the country and who has no credit history.
the staff is really supportive and account opening process is also really easy.
The loan rates were also really good and beats all the competition
Opening an account during Covid-19 was easy but trying to get a mortgage loan has been a nightmare. The loan officer went into my credit 3 times in 2 days, I called him for 3 weeks every day before getting a call back. Still, almost 3 …
Amanda M. in the loan department is superb! Other staff pleasant, but she helped me through a rough experience with a car dealership. From beginning to end I really appreciated her patience, honesty, kindness and professionalism. Thanks to …
Avoid the 24 hour loan service line, it can be a dead end with an endless hold line. I got ahold of a person and got qualified quickly for a car loan, a car loan no one else would make because it is for a right hand drive import. My …
Everyone was very nice And accommodating no matter how many times I called my loan specialist was patient and answered every question I asked and and reassured me on anything I needed reassurance On overall the total experience was very pleasant they could not have been more accommodating to me thank you APCU
The representatives love to say what’s not their fault instead of looking into a actual issue! I had an accidental overdraft happen but as soon as the mistake was noticed I sent the money back and still was charged on overdraft fee for money i didn’t use!
I highly recommend banking with the APCU. It’s a one stop shop for all your banking/financial needs. The staff is always courteous and makes you feel welcomed .
I can’t say enough about APCU! They’ve always have the best rates and great customer service the past 10+ years I’ve been with them. I have my mortgage and my car loan with them. Did I mention they have the best rates? I’m also thankful for their little to no account fees. Large banks don’t compare.
My experience with opening a account with APCU was fast,and easy.The representative Cieonte M. was courteous, and efficient. She took care of all my needs, she asked me what I needed as far as an account to suit me. Not trying to get me to …
Service was great.. the loan officer I worked with was knowledgeable and patient..would recommend
APCU has helped me every time i have needed help with excellent customer service !!
I’m getting great rates, but I asked to refinance my car loan which is already with them. This has taken over a month and there are still issues with my account. …
APCU new credit card website is Horrible!!! I have call many times and expressed how unsatisfied I am with this change. They alway promise it will get better but it been well over 30 days and this new card is Unacceptable.!!The site for the …
I have been a long time member of APCU since 2000-(21 years) . Have had ZERO Complaints on all my banking services. I want to give a big Thank You out to Lauren-Loan Officer whom was so Professional, Knowledgeable, Kind, and Prompt. …
Don’t bother with their “24 hour” loan service, I was told to call today to get my auto loan sorted and waited on hold for 3 hours at the dealership before I had to call it quits and go home. I was 5th in line the entire time, never moved. …
Let me tell you that APCU is the best place to bank with and do business with when you want to make purchases. They gave me the best interest rate I would ever get from a financial institution! Postal employees and there families should look into becoming a member. This was the best decision I made 3 years ago!!!
Great company easy to work with has been there multiple times over the years. Thank you for the help APCU
Things we learned before/after our parent’s DEATH…..
Taking care of our parents’ estate upon their death. I don’t usually post really personal information but I truly feel this could HELP and/or alert someone to …
The customer service representative did an excellent job. I was able to handle all of the loan process using an internet application; on the phone and through the use of emails; the communication was very professional and helpful form …
Worst place to refinance your home . Took 4 months no calls or calling back a week later . Still haven’t received money back no papers on how to set up new mortgage. Save the headache and run! It’s not worth the stress and aggravation.
Prompt service. Helen and loan officer(Romona?) where both efficient, friendly and knowledgeable
I always have a fast and friendly experience when I come to the South DeKalb Branch.
APCU started off as professional and cordial, but ended up being the worst decision. I was in the process of buying a car and did a lot of coordination with them to ensure everything was in place before I went car shopping. They said I was …
The entire process from start to finish was easy and a decision was made quickly. Representatives contacted me and offered to answer any questions that I may have about the process. I will definitely be using them for my future needs.
Wonderful! I just wish the technology was a little more current. I would definitely recommend.
APCU is the exceptional way to go to meet or exceed your financial and banking experience,
I will never ask anything of this credit union again. They don’t even have the courtesy to call you back if you have an inquiry.
I was very pleased with the APCU process in applying for the auto loan. It was seamless. I applied online and received prequalification of the loan by the second day after I applied. Loan representative kept me abreast of when the process …
This credit union not only values me as a customer, but they actually acknowledge, appreciate and REWARD my long history with them.
The easiest process! Thank you so much for the account opening and with all the other products offered.
Always friendly and professional! I’ve had an account with them for over 40 years and I am always satisfied with the service I receive and I’m thankful that I’ve been able to bank here for most of my life.
Ms Carla and Darren made my car buying experience at APCU smooth and easier than I ever experienced in the past. I am a salesperson at Landmark and I always recommend APCU for any of my clients that are looking for a credit union home. Thank you and I will continue to refer as many people as I can.
APCU has a team of very professional, extremely knowledgeable and customer oriented employees that makes doing business with them very easy. Very impressed with everyone there.
Great experience with a wonderful interest rate! I am making APCU my exclusive bank! Thank you Alicia and Deborah.
My bank turn me down on my car loan. My car loan was 22%, My loan is now 7% with APC. My credit card was 28%, now it’s 12% with APC. Banks are too tight with there money.
When you walk in you are greeted. The agent who waited on me was pleasant. Had a smile on his face and ask me how was my day going. That make a big different😊 …
It was a pleasure doing business with Atlanta Postal Credit Union. Everyone involved was polite, professional, and very helpful. All my questions were answered with detailed explanations and all was done in a timely manner. I highly recommend APCU to all my friends and family.
PLEASE BE AWARE!!! This bank commits fraud and is very aware ESPECIALLY, if you have loans with them. They are stealing from you. They lend you your own “credits” and money! They do NOT lend you any money. They can’t! Thoroughly READ …
I really appreciate the efforts of the APCU to offer a variety of financial products that give the consumers so many options when trying to apply for loans. The rates are always very competitive, the representatives are friendly and …
Buying a car through the Atlanta Postal Credit Union was the smoothest process I ever experienced. I applied for the loan online. My loan representative was great. Her name was Helen. She paired with a car finder named Brent. Brent was …
This is a awesome credit union, has helped me for the last 40 years. And if you ever need any help, call Miss Helen Perry she is great and will help you.
All of my, experiences with, the Atlanta Post Credit Union, were and continues to be, very caring, thoughtful and considerate. I have always been treated, with, the upmost, respect and dignity.
After years of being a member of the Atlanta Postal Credit Union, I received a letter from the Collections Department indicating that my payment was past due. I mistakenly wrote a check for a mortgage that was one penny/one cent short. I …
I’ve had APCU my entire life (my dad was a postal worker) and they used to be amazing. However, in the past year or so they have really gone downhill. Their rates are low, yes, but if you actually want anything done prepare for a battle. …
They treat your money like it’s their own. I don’t mean they take care of it. I mean they’ll decide on their own to send a rightfully-received final retirement system payment back to the issuing organization even when the organization has …
Best Credit Union I’ve ever used. They’re have the lowest interest rates for refinancing and will process auto and loan applications within 2-3 days. I’ve used several products: credit card, personal loan, auto loan. I’m with APCU for life.
APCU is definitely not what it used to be. I have been a customer for 40+ plus years, have had numerous loans with them, and never missed a payment. I applied for a small personal loan 24 hours ago, have a very good credit rating, and was …
Great if you’re not interested in withdrawing any money you put into this black hole. These people don’t know the difference between your bank account and theirs. Better off stuffing your money under the mattress. They dip into your account …