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Read More| Thursday | 8:30AM to 1PM |
| Friday | 8:30AM to 1PM |
| Saturday | Closed |
| Sunday | Closed |
| Monday | 8:30AM to 1PM |
| Tuesday | 8:30AM to 1PM |
| Wednesday | 8:30AM to 1PM |
1 Pine Hill Dr Ste 205, Quincy, MA 02169
(Translated by Google) I am very satisfied with pretzels a reliable company thank you …
(Translated by Google) excellent internet and tv service and with a fast and attentive after-sales service …
(Translated by Google) I really like the service, very reliable Internet, the telephone and the TV programming, great.
Only as I remove the recorded that no longer interests me in a single process, …
99.999% system reliability on internet and video services.
I’m very happy with the service and glad that I join and it’s easy for me to talk with someone on messenger thank you
Am handicapped & homebound. hubby has had 2 stokes in past 24 months. Breezeline ( internet & canle channels) makes being stuck in the home less “bad”
Breezeline reps are very helpful when help is needed to make changes to tv programs and payment options.
Conversion from WowWay to Breezeline was smooth! I was very pleased! I never have outages and my speed is accurate and affordable for what I need. And I work from home….
Satisfied customer!
Great company, outages almost 0, great package for my complex. Customer service is the best of all cable companies. Internet has very few problems and is any quickly resolved. If anyone needs TV or cable I urge you to look into this company, I have had several and believe me this is the one to go with, you won’t be sorry.
Fast Service
I like your service. I hope that your charges can remain the same
Internet is constant. Can’t beat the introductory price.
LOVE IT
I have never had an issue they couldn’t resolve, they have always been very patient and professional with all of our needs. I highly recommend breezeline to anyone needing services that our dependable and reliable and at a very competitive …
Consistently unreliable!!!!
You guys suck!
Absolutely the worst.
worst company!
Love Breezeline
Bad no good im going to chance to frontier
great customer service
Great internet.
They cannot hold a connection to save their lives
good
for the most part all is good
Very pleased
Translation from english to french is very poor
Customer service is on point.
No customer service whatsoever.. Such a useless company.. Hours of waiting to respond ..
Everything is good!!
On hold for 45 minutes and still no one has picked up.
Needed simple technical support, I hung up after being on hold for 44 minutes…
Good reliable service
Fast internet. Decent channel selection. Installers are friendly and helpful!
I get 27 days of net for the cost of 31 days! Now thats a deal!… in Ethiopia.
Great service and company!
It can’t even support basic games without lagging out
this has to be the worst service i ever paid for. if i had another cable provider option. i would change companys.
A seamless transfer of accounts with no interuption of service
We have nothing to really compare Breezline with at this time.
Fast Reliable and Cost efficient
Pretty good service and pretty reliable too.
Phone service is down in one of our office locations
it took two days of waiting on hold to finally get through to a live person for …
GREAT SERVICE & Affordable!!!!
Try it you will love it
My service have been great
Very good service and employees are very helpful
From the first minute of interaction to present Breezeline has exceeded expectations.
Great customer service from the employees I speak with.
Very good service
They have done a great job of being constantly working.
The best Customer service
Service sucks, can’t watch video on demand because of the Internet, ABB you should lower prices for existing metrocast customers.
Number one in reliability and speed
The transition from Wowway, which I was very happy with, was seamless.
Thank you for a good experience
Service is inconsistent. Always losing connection. Never enough bandwith. I honestly do not know why I continue to be a customer.
Your service is outstanding.
Internet speed is fantastic.
Never have internet interruptions.
Is anybody from this company reading these reviews….and if so, why is the service still horrible and over priced….scam artist at there finest. I’m cancelling my cable and just sticking w internet service….for now !!!
Great place for your Cable, but on hold to speak to a live customer service person for almost an hour 😪 …
My experience with this company, formerly Atlantic BB has been very satisfactory.
great up time and speed. good value.
Great fast quality internet
Best service ever , fast delivery , easy to assemble
Very happy with my service !!!
Thanks 🙏 …
reliable connection, speed, good value
strong and reliable internet!!
I have spent over 10 hours trying to contact them over the past 3 days – just about replacing a broken tv remote — via chat online and call — the worst ever – Atlantic Broadband sucks
Kathy in the Altoona office is AWESOME!
Long wait times on hold for a small business to get technical support is very bad.
Way too expensive for the service you get. CONSTANT skips in transmission. Really annoying and, to reiterate, not worth the money. Unfortunately, only choice. If you have another option, get it!
So far….SO BAD. Metrocast was fine. ABB came in and messed up everything. Service drops every 30 seconds during high traffic times. I’m currently on hold for 35 minutes. Terrible customer service!
customer service on 0 raiting..noone pick up phone fir hours..noone respond on line…noone problem can be fixed without waist whole day….this business model can’t survive. Im looking for another provider
Metrocast in NH was wonderful, very few problems and (miracle of miracles) a real person would pick up within a minute. Now internet drops periodically, and 15 minutes at least on hold to get someone on the phone.
The first indication we had that Atlantic bought out Metrocast was the message we heard when we called to report our phone and cable outagebe.After being on hold fir 20 minutes. We’ve now been without phone and internet for40 hours. What …
Joshua the technician was wonderful.
fast service easy install
Very happy with the company overall!
Easy company to work with
Sign up was easy as was installation
VERY UNHAPPY FOR REMOVING NEWSMAX FROM THE LIST.
REMOVE MSNBC & CNN INSTEAD.
———— …
I have been on the phone for almost 3 days. NO ANSWER! Your problem is……..TOO MUCH CONTROL of the industry. Your product sucks and your customer service is even worse. YOU stay in business because there is no competition !! I wish I had …
The only way I knew Altanta bought metrocast was when I tried to call metrocast to find out why my service is going down multiple times a day especially in peak traffic times. This NEVER Happened with metrocast. I have now called 3 times …
There are a few workers, that are nice and set things up fast. They also are very knowledgeable. ALSO
Atlantic BB: Lock your prices for two years! …
They called me back when they said they would even though there was an outage in my area going on. 3 times.
Called atlantic broadband, wanted paper Bill’s. They told me would cost $1.00, I said ok. Customer service went on to tell me if I log in it automatically reverts to paperless billing. So they dont want me to log onto their site. Not worth my time to keep calling wanting to get paper bills
The service has been excellent
Ever since I was ambushed with the surprising news of Atlantic Brokeband taking over Metrocast, I mysteriously started to experience internet issues. I was without internet for almost 3 weeks because I refused to wait on the phone for 3 …
I love live teck support. This is so much better than comcast.
Yesterday marks the third time that I had NO phones or internet service, since Metrocast sold to Atlantic!!! Using my cell phone, I used up my minutes, holding for hours, creating an overage, which cost me!! You just cannot get past …
I like Breezeline. My WiFi speed is great and the install was quick and easy.
Netta at Customer Service was patient, knowledgeable and walked me step by step with installation of HBO Max
We are satisfied about tv and internet services ! It’s better than comcast and xfinity our old broadcast company.
If I could give no stars I would. Cable has been out twice in a month both times called 4 times and waited an hour before hanging up the phone. When I finally got through to someone last time cable was out they stated they would have …
Their service and prices keep me from moving out of their area
One stop shopping for phone, Internet and tv.
Technicians were really friendly and helpfull
This company is one of the worst I have had the experience of dealing with in many years. Our home internet works about 40% of the time and when it does, it is spotty at best. When you try to call, expect a 30-40 min hold with recording …
Fast, reliable internet and TV. We haven’t had a single problem since we switched.
glad to see more channels that we missed that are back on with Breezeline but I would like to see a price change made for people who pay on time even if its just 5 dollars
I have been trying to resolve my EXTREMELY SLOW speed issues (see attached screenshots) and have had no luck for a week. This service is completely useless to me. I cannot get online. I have been hung up on 5x. Last week I was told a new …
Check out Breezline for your internet service
Have recommended Breezeline to several folks in this area. Speed here is superior to my other residence in a more urbanized area, and the reliability has been outstanding.
Good Service low prices for the year..
I think if we really keep contacting other providers they would move into Altoona and Breezline would be out of business . Is there sone special reason we don’t have other options for internet ?
I have had no problems with the service for internet or TV since they took over from Wow.
Very difficult to ask questions or get help by phone, which is often the only way I can contact you when service is out. Good speed for internet and streaming. Price keeps going up.
Great service in setting up my service even though we had a few glitches – easily fixed. Staff very customer service oriented and takes the time to get the job done.
I am not aware of better Internet. – Especially at my location (rural).
Appreciate their American customer service support.
I am not trashing this specific Atlantic broadband location but the company in general. Been a customer for years and moved three times while having them. Be careful because if you move they will add charges to your account suddenly that …
Worst internet provider in ALL of The United States.
I’ve lived and worked in ten different states and visited many more, including …
So far I am very pleased with Breezeline service
I have been calling for months! I have a young child attempting to do virtual learning. Their offices are “closed”, but they sent a tech to install new internet to my neighbor. I have sent emails, made calls, and sent notes with every tech …
The worst cable company I have ever dealt with. Super low ratings. For over a year I still have their old equipment. They want me to package it up and send it to them. Not going to happen..If they want it come and get it.
Your service is kinda pricey but it is great service! All of our tv runs off of the internet so a fast connection is vital to us and your service supplies that!
I moved from Hugues Net that was my former provider due to the issue with speed and constant interruption that required service call and home visits also the cost of using Hughes net was extremely expensive and not reliable with issue of memory that limited to 30 Gig for $130.00 per month.
Breezeline is as good as any internet provider and at a good price.
Over charge, their WiFi shuts itself off and goes out whenever it feels like and all they do is replace your modem with another refurbished one that still does the same thing. We bought our own brand new and it still happens. They told us …
The worst cable company I’ve ever dealt with. All their pricing options are a lie, they don’t follow through with their guarantees, and they set my internet up incorrectly twice. If you have any hope of a different internet company, choose …
I was very satisfied with the service tech. He went out of his way to help me.
Excellent and inexpensive internet, just takes a while to set up
There is only one thing that I can tell you after suffering with ABB’s total lack of customer service for three years: RUN, DON’T WALK, TO ANY OTHER PROVIDER OFFERED TO YOU! If I could have written a review with 0 stars, I would have! …
Breezeline has great, polite, knowlegable, and patient customer serviceReps, better than Atlanticbb,,,, less money for more speed internet and lower priced plans for tv , I am Quite pleased with Breezeline!!!
Atlantic Broadband provides the WORST customer service I have ever experienced. Waited over 30 minutes for an online chat with an agent, and before my issues could be resolved, “Wayne” disconnected from me. There is no way to call back (80 …
The transition from wow to breeze line was awesome and hassle free thank you
The tech that came out was wonderful, Evan. He explained everything, very friendly!!
Overall worst service of any provider I’ve ever used. In October 2021 their internet service has been very spotty for the last 6 months. It’s down for periods of minutes or hours several times a week. When you call the hold times have been …
The worst customer support ever! I left Comcast years ago because of high prices and poor service to sign up with a local cable provider. They were excellent. They were bought by ABB. ABB proceeded to charge me for phone service I had …
Just received the best technical support in many years from Joshua!!!
this company isa nightmare…telephone customer service is more than hour…home technical support is 5 to 7 days and their equipment always breaks down…I had Comcast in my last location..what a difference….I feel like I am in a third world country
Great price Grest service provided not like Atlantic use to be
The tech was on time, assured me he was vaccinated, made the changes that were necessary and explained everything to me.
I was surprised to hear some people complain about Breezeline. My experience with them from the first phone call to the end result (internet) was wonderful. I love love love the service and recommend it.
Renee from Altoona, PA answered my technical support call! She was by far the most helpful and reliable person to talk to on the phone. Down to earth, provided wonderful feedback, and made sure that I understood everything that was going on to make sure that I had no question that was in answered!
I Never had a Problem with the Service what so Ever. Fantastic Work Breezeline! 💯👏 …
I’ve held for over 3 hours today waiting to activate a router/modem I had to buy because their equipment died and they could not get me new equipment for over a week. This is after waiting over an hour last night to speak to them. I do not …
Not sure if its new owners or they just changed the name but still scumbags! I pay $90 a month for my internet for the last five years on auto pay for 100 MB down 10 up they now offer 200 MB down 20 up for $79 with auto pay but they don’t …
Bree wine is reliable but the website is not very user friendly or the info I need isn’t readily available without contacting customer service.
The service and professional personnel were friendly and very knowledgeable. We have had other TV/wifi service from other local companies and there was no competition.
Internet and TV service is fast and clear. Hope you never need to call customer service. Your going to be on hold for 90 minutes
So far my experience with Breezeline has been good. Any trouble I did have they addressed right away and even helped me get my service turned back on.
Been with Breezeline for several months with no issues. Pretty happy with fast internet.
I was excited to finally have a choice for internet, then I called Breezeline. They were happy to offer me the same download speed as Comcast, slower upload speed, and a higher price. Not only was it more expensive, they won’t allow you to …
breezeline has wonderful high speed internet service and great price im very satisfied with it Steven Williams
Overall I have to give Breezeline an excellent ratings for dependability, customer service and channel availability. It is getting expensive but still competitive though. I really would like to see more smaller, tailor made packages for the senior citizens at a lesser cost. Thanks.
Very reliable and fast. The price is a little steep if your only getting the internet.
Aaron Gill, the Breezeline technician who relocated our modem, was prompt, courteous, and very knowledgeable. Aaron quickly found the correct cable in the large incoming bundle (new construction) and had our internet up & running in no …
I certainly like very much my cable company but on the downside it is very pricy and not enough representatives to speak with on the phone so the wait time is extremely long. On a good note their call back feature helps!
My experience with Breezeline has been great! Their Customer Service is the best that I have experienced. My internet is wonderful. Everything has been on point! I love being in a relationship with Breezeline!
The customer service reps to the installers that come to the house are very knowledgeable, courteous and kind.
I have never been so happy with a cable co. as I am with Breezeline. All the shows I want and internet. I love it
I find the service better since Breezeline has taken over we do not have the problems we have before
So glad our community changed to Breezline. I have all the same services and quality (in fact better TV quality) than I had with AT&T at a fraction of the cost. The representatives are friendly and helpful–they actually interact as regular people rather than officious company bureaucrats.
Recent issue with tv reception. All reps were pleasant to deal with. Issue resolved in a timely manner.
Breezeline is the worst service I have ever had St. Mary’s better start letting other options in!!! We only got them because when we moved back here we couldn’t keep our comcast because it wasn’t available here 😡😡 …
Fast, reliable, Technicians are very professional. I Strongly recommend Breezeline
Great internet service provider
Rarely down and has the speed I need excellent service.
At first my Internet sucked, it was really slow, and then it stopped working, and I kept calling tech support and they weren’t able to help me. I called to cancel and the sales rep told me I was eligible for a cheaper plan. She switched me …
We’ve had consistently excellent internet service from the day of our hookup. What a change from the preceding ISP!
Great fast internet, but we always have a problem with it disconnecting and reconnecting at least 4 times a day. Customer service is very hard to get a hold of and the wait time is over 1 hour at times. “Update review 6/14/22” I am …
Amazing company who actually ( REALLY ) puts customers first even when canceling service and then starting new service at a discounted price
I find cust. Service very helpful and friendly. They take care of u promptly and professionally. I would recommend breezing any day.
So far it’s okay as long as we continue to communicate everything should be fine we’ll see how it goes and maybe the Stars will move to five thanks
Breezeline offers great internet. We have Direct tv satellite & was told that their internet wasn’t very good.
I have not had any issues since you took over. Just would like you to have reelz an peacock, but can’t afford to pay anymore. I wish my bill.was.lower.
I had another internet provider and their service was broken from time to time and price kept creeping up every month. Have been very satisfied with Breezeline.
Very satisfied with all aspects of Breezeline. Internet speed is good Customer service is good. Happy with the monthly rate.
James and Anna of the online chat team resolved long stemmed problems. When I call on phone I get very little help and no resolve. Like I am stupid and old. And it is my fault. These two restored my faith.
Recently called to figure out why my autopay did not process. they told me it was because i was not enrolled in autopay. I found that hard to believe since i was enrolled the last 6 months. they had my card info though and were able to …
Corporate line is a voicemail sending you to customer service. Does corporate not publish their line for a reason? CSR gave incorrect information, changed statements, was no help and when a supervisor was requested it was stated, none is …
I do like that you can pick your own package and tweak it to your budget. I do like that there is no contracts. But there are times when our Internet is not reliable or constant. Every day it seems like it is throttled back when it’s not …
They sell you on one gigabit download speeds, but you actually get less than 1/10 of that on any given evening. …
The one star rating has to do with only one issue. My inability to talk to a person when I call. The current issue is that there is significant tension on the overhead coming from the pole to the house caused by a low hanging branch. …
I’ve been with. Breezeline internet service for a long time. I am very pleased with the service,
speed & price!
I’m am impressed with Breezeline and the reliability of their cable and online services. The customer service team was very responsive in responding to my request for changes to my account.
Say what you will but my household hasn’t had any issues with over 16 devices running. Breezline is in my opinion an outstanding provider.
Great internet service. We have had no outages, even on snowy and windy days. And they are great to negotiate the best deals.
Although consistency in the internet service received is important, to me the most important thing is to be able to talk to a person whenever I call without having to wait a long time to contact a member of your Support Team. Tou deserve 5 stars for this.
This is the absolute worse internet service provider I’ve ever had. $160 a month for 100mb internet? This should be a crime. I cancelled our internet months ago and have been living without for the first time and it feels WONDERFUL!! …
I’ve had the most consistent, uninterrupted internet service with Breezeline. Never have issues with downtime or slow speeds, important service features when you work from home! Great customer service.
I just feel that Breeze line always works to keep things affordable, all the consumer has to do is take the time and call if things are unaffordable and I have always been able to rectify the problem by calling. I never have any disruptions in my service other than if someone hits a telephone pole. I’m very happy with Breezeline!
Great internet speed, reliable connectivity, and the pricing is very reasonable! I grabbed a modem and wireless router that are compatible with Breezeline from Best Buy and everything has worked great! I highly recommend trying them out!
Works as good as my old Wow service. Internet speed is fast, works with all of my streaming devices and cameras. Was glad that they allow existing customers to get in on the special pricing that they offer new customers.
Compared to Atlantic Broadband, my customer service with Breezeline was much easier. However, the first time I called I was told I would have a 4 minute wait time but could have them call me back without losing my place in line…I never received a call back but later in the day I was able to get through without any wait time.
I’m so pleased with Breezeline. We had such bad reception with our old carrier. One drop of rain and the picture was gone plus they did not offer unlimited service. With Breezeline we have had hardly no interruptions, fast internet and unlimited service. We chose our channels and got a great deal and cheaper price!
Technicians for installation and connection excellent, very respectful of property and home. Customer service is a real person not an automated system. Internet and TV’S come back with no problems after power glitches. Prices are very affordable..
Good fairly reliable service for the money. Any interruptions in service are usually easily solved with a re-boot. Technicians are very good. Telephone troubleshooting for TV could use a little more education to save technicians a trip to the house.
Called with questions about my internet/cable/phone service. Was able to speak with a real person whom I could easily understand. Sean was polite, patient, knowledgeable and provided information so I could evaluate all my service …