I am not a patient of them, I did not even know that they existed, however I received an invoice from them and they sent my account to collection. I have called them and they never answer the phone
HORRIBLE CUSTOMER SERVICE IN BILLING- HARASSING AND RUDE!
I WORK IN THE ACCOUNTING FIELD AND I WOULD NEVER EVER TALK TO ANYONE THE WAY THEY TALKED TO ME! I ONLY WANTED TO KNOW WHY I WAS RECEIVING A BILL WHICH MY INSURANCE HAD ALREADY PAID!..
Very unprofessional! They called me but would not say anything when I answered the phone. I called them to see what they might have needed but whoever answered immediately hung up the phone. I called again and was placed on hold and then …
Billing Dept is horrible!!! Called several times to get a copy of a bill. Always get told it is being sent. After having to call 3 times, finally get it faxed only to get a horrible fax that was clearly stuck when they sent it. I would …
Active duty Army solders and MD treated at memorial hospital for a traumatic event. Has ct scan and plain films done. Atlantic Radiology Associates contract to all the Radiology for Memorial Hospital. Despite having complete coverage under …
If I could give this company a negative 100 I would. First and foremost Jamilla (however it’s spelled) is the most disrespectful person I’ve ever spoken with. I explained to her that I did not receive THREE statements from them and which …
Extremely poor customer service as others have stated.
Investigation shows they use a billing service out of Miami called MEDUSIND which is why the customer service is so bad. …
I am not a patient nor have I ever seen any of their doctors, yet I received a bill. The insurance on the bill is not my insurance and the billing service does not have the ability to remedy false bills. I have never had a brain scan, but …
The staff at Pooler Imaging is amazing. They explained everything in detail. When I received a statement for my portion I was able to make a payment online to satisfy my balance.
I would give less than 1 star if it were possible! I paid a bill that I was not responsible for. I have contacted them many times only to be told my refund was in process. My insurance company also contacted them twice and was told the same lie. I will go to the BBB next. DO NOT USE THIS COMPANY!!
I never received a bill from this company and it was turned over to a collection agency. They really need to check there billing department it is awful to do people this way something is definitely wrong with your system.
I had some questions on my recent bill from Atlantic Radiology Associates as I thought my deductible was already met. The call center for Atlantic Radiology Associates explained my balance in detail, even went over the insurance EOB with me to ensure I understood my balance.
This is the worst experience I have ever had. I do remember receiving a bill almost a year ago. I call Atlantic Radiology informed them of my healthcare coverage, and the customer service rep. said the my healthcare coverage will cover this …
Atlantic Radiology sent me a bill for visit I had recently. I didn’t understand the bill, but called the call center and they were helpful and explained the balance I owed. The rep was very accommodating and took the time to go over everything.
Web payment doesn’t work. Phone numbers don’t work. These businesses are health care scams and Memorial heath needs to stop using them. I was charged at the time of service, then refunded a random amount, then sent a bill that doesn’t …
I only gave 1 star because I could not leave a review without one. The billing service is the worst I have ever dealt with. I have been dealing with them for a year for the same service. I would tell anyone who has a choice to avoid using Atlantic Radiology
Literally the worst company I have ever dealt with.
Terrible company all about the money not the patient.
MRI technician at MOSS CREEK location refused upon my request to wear mask over his nose!
I am not a patient of them, I did not even know that they existed, however I received an invoice from them and they sent my account to collection. I have called them and they never answer the phone
HORRIBLE CUSTOMER SERVICE IN BILLING- HARASSING AND RUDE!
I WORK IN THE ACCOUNTING FIELD AND I WOULD NEVER EVER TALK TO ANYONE THE WAY THEY TALKED TO ME! I ONLY WANTED TO KNOW WHY I WAS RECEIVING A BILL WHICH MY INSURANCE HAD ALREADY PAID!..
Very unprofessional! They called me but would not say anything when I answered the phone. I called them to see what they might have needed but whoever answered immediately hung up the phone. I called again and was placed on hold and then …
Billing Dept is horrible!!! Called several times to get a copy of a bill. Always get told it is being sent. After having to call 3 times, finally get it faxed only to get a horrible fax that was clearly stuck when they sent it. I would …
Active duty Army solders and MD treated at memorial hospital for a traumatic event. Has ct scan and plain films done. Atlantic Radiology Associates contract to all the Radiology for Memorial Hospital. Despite having complete coverage under …
If I could give this company a negative 100 I would. First and foremost Jamilla (however it’s spelled) is the most disrespectful person I’ve ever spoken with. I explained to her that I did not receive THREE statements from them and which …
Extremely poor customer service as others have stated.
Investigation shows they use a billing service out of Miami called MEDUSIND which is why the customer service is so bad. …
I am not a patient nor have I ever seen any of their doctors, yet I received a bill. The insurance on the bill is not my insurance and the billing service does not have the ability to remedy false bills. I have never had a brain scan, but …
The staff at Pooler Imaging is amazing. They explained everything in detail. When I received a statement for my portion I was able to make a payment online to satisfy my balance.
I would give less than 1 star if it were possible! I paid a bill that I was not responsible for. I have contacted them many times only to be told my refund was in process. My insurance company also contacted them twice and was told the same lie. I will go to the BBB next. DO NOT USE THIS COMPANY!!
I never received a bill from this company and it was turned over to a collection agency. They really need to check there billing department it is awful to do people this way something is definitely wrong with your system.
I had some questions on my recent bill from Atlantic Radiology Associates as I thought my deductible was already met. The call center for Atlantic Radiology Associates explained my balance in detail, even went over the insurance EOB with me to ensure I understood my balance.
This is the worst experience I have ever had. I do remember receiving a bill almost a year ago. I call Atlantic Radiology informed them of my healthcare coverage, and the customer service rep. said the my healthcare coverage will cover this …
Atlantic Radiology sent me a bill for visit I had recently. I didn’t understand the bill, but called the call center and they were helpful and explained the balance I owed. The rep was very accommodating and took the time to go over everything.
Web payment doesn’t work. Phone numbers don’t work. These businesses are health care scams and Memorial heath needs to stop using them. I was charged at the time of service, then refunded a random amount, then sent a bill that doesn’t …
I only gave 1 star because I could not leave a review without one. The billing service is the worst I have ever dealt with. I have been dealing with them for a year for the same service. I would tell anyone who has a choice to avoid using Atlantic Radiology