Tell you one thing on one day. Then when you do the things and call back it’s a new list of things. No one ever knows enough to give a straight answer.
The internet might as well be dial up. I try and do anything especially play online and I constantly get disconnected. My phones 4g works better than this crap.
Don’t even think about getting it, they gave us the worng router they put the satellite in the wrong possession the WiFi o my works with no one on it and we pay for the highest WiFi that they have like what is the deal with you guys
Speeds and service very slow. Working from home and can not get even 1.0 mb a lot of the time. Promises broken when and how they will address the issues.
Qualified and expert computer repair. Have had broadband wi-fi service from them for 8 years now. Always helpful when issues arise. Local business to support!
I am a customer with atlas broadband and I have had a very bad experience this past 1 1/2 years that I have had them, if I had a better option I would choose it but atlas is all there is for unlimited internet no matter how bad or slow the …
Continues to have poor signal.
They don’t seem to have any solutions the numerous times that I call.
But they are very good at sending me a bill every month.
Waiting on a competitor to service my area. 8 months later now, BartNet now services my area. I went with BartNet. Twice the speed at the same cost. Had BartNet 3 months, haven’t had a outage so far.
The service isn’t the worst i have ever had, so that is why i gave them 2 stars.
when trying to pay my bill online the page doesn’t work at all. What kind of internet company doesn’t have a decent website???
We have had some small little issues at times, but I have found their staff to be compassionate & caring & am very happy with the way they have handled us & kept us going!
Internet is too back and forth, it is never consistent, one day will be great and the next day it will be absolutely terrible. Wish there was another provider because I would be with them and not Atlas.
Every time I get online it takes forever to load a page. We just moved to this area and absolutely NOT HAPPY. This is the only internet company in this area and I wish we had another choice. The people on the phone are nice enough the …
I called a over week ago and they said they would be to fix our internet and when I called back I was told because of were we live, we weren’t a Priority and get the run around.. finding someone else because of how bad their customer service is
Even when one device is using WiFi, Netflix cuts out every 10 mins DAILY. Can’t stream movies, and god forbid even trying an online game. BUT, it’s the only service provider in this area so fml.
Always had great customer service. The signal was iffy sometimes. With all that said would recommend them to others…provided you get a great signal and trees don’t grow up in the line of sight.
Horrible just horrible, I can’t even play an online game without having 1,100 ping when no one is using the WiFi like really? I have the highest payment that you have and all your doing is ripping us off with horrible WiFi. They only have …
I see complaints from other people, but I have been a customer with them for several years. They have been very nice and corrected any problems I have every time. I would prefer to work with them rather than big corporate providers who have someone from half way around the world to work with.
I only have Atlas because it is my only choice. If there was a better choice I would be gone in a blink of an eye. I started out with the basic $50 package. Even if I was the only person using the Internet in the house, my speed was still …
The only reasons this company isn’t receiving zero stars is because 1) google won’t allow zero stars and 2) sometimes they provide internet. When the service is working it is minimally adequate. I can usually stream low definition movies on …
this service has been great for the rural area that I live in. On the down side all customers need to know I just called to have new service set up at a new construction in the same are, and for the same price I was previously paying they …
We have been Atlas customers for 15 plus years. They are amazing team and kudos to all of them for the great customer service they provide. They always exceed my expectations anytime I call them!
What can I say about Atlas I have been with Atlas over 5 years they have excellent customer service and excellent Internet service. If a tower goes down there are prompt to get the services backup. And when I call for any text services …
Great internet. Service guys who installed it were very nice and professional. Who ever answers there phones needs some customer service training though…you are answering a business line not your personal cellphone.
I have had service with them for over 3 years. First year was great above posted speeds downhill since then as they have added customers and not added equipment to handle new customers. Internet speed tests have been well below the 74.95 …
I have had Atlas for over 10 years, and we love them! I work from home and if there is ever a problem they are right on it to help me! There are rarely outages and if there is one, it’s right back up very quickly! I would suggest Atlas to anyone looking for a good high speed internet!⭐️⭐️⭐️⭐️⭐️
Good internet. Only problem is that they now offer a 20mbps plan for the same price as the 4.5mbps plan I paid for. I basically am getting a little ripped off. Also, I went there personally to see if i could get someone to come check out …
I put in a request online for them to check my area for service a few weeks ago, waited with no response. Then I called in, they couldn’t find my request when they finally did, the guy said it would take a few days and they would get back …
Called today and spoke to Jerrod about upgrading my service. He provided me top notch friendly customer service. I would whole heartedly recommend this company for your internet provider. I’m 100% satisfied!
Our Internet has been out for over 2 weeks, since the last big storm. I’ve called 4 times, each time I was asked if I unplugged it and restarted -DUH, about 50 times! Finally today at 10 am spoke with a customer service rep who was supposed …
i’ve verified through personal connections that they sell more bandwidth than they are capable of providing. which results in many customers such as myself and other reviewers being limited to 1MB/s when we pay for much more. this issue …
Most of my encounters with the staff of Atlas Broadband have been good. Their field services are prompt as well as their over the phone assistance. Today, there was a billing issue. When I spoke to ‘Chris’ they explained nicely the …
The internet works well in our yard, but it does not work for our neighbor. It has rarely buffered or had any other issues. They do give you a 30 day trial. The only issue we have had is our router going out in a storm on a Friday. They …
The service and customer service are the best ! They all go above and beyond to help resolve any connection or speed issues that we are having which of course Were because we chose the wrong package for our needs and they even help when …
oh i just absolutely love everything about this company!! all the people! the great wifi speeds! just love it! misty is always on the problem and answers every phone call(; and kristian, well she’s just a bundle of sunshine, and is so dedicated to the atlas company!!
I telecommute full time from home. I’ve used Atlas for many years at two different houses we’ve lived in north of Claremore. With any Internet service there are occasional disruptions. Atlas is no exception. I think some outages have been …
Terrible customer service, will not make service calls for their broken or damaged equipment without charging the customer. Don’t make the mistake of using this provider.
Overall very satisfied. The internet speeds are exactly what they sold me. I have been a customer for almost 2 years now and they have been good to work with. I have probably had 3-4 issues, tower down, etc in 2 years, and they always …
We’ve had Atlas for over 5 years now and as time has gone on, unstable internet connection has become an every day occurrence. As a preface, I use the internet mostly for video games and video/movie streaming so an unreliable connection is …
The customer service has always been exceptional. When I started working from home my internet was not working properly. They were able to come out within two hours and get our internet situated. We were lucky that the techs were close by and finished early with the prior customer.
I have been with Atlas Broadband since February, 2009. Prior to this my only option was something similar to Hughesnet which was horribly expensive for nothing. Atlas has been such a responsive provider. Of course Atlas has no control of …
I have used Atlas for 5 years and they offer really great and affordable service. When I got a new roof they came out and adjusted my satellite so it would hit a different/more efficient tower. I would definitely recommend.
Atlas was our only hope for high speed internet in our area. With at least 6 devices connected at any given time, we need a good connection. They have been great through minor hardware issues and quick to respond. No outage issues. Great people.
My family has had this wifi for 2 years now and it has been on and off constantly, especially these past few months. And then they turn it off for “maintenance repairs” at least once every week or two and it gets worse and worse every time. I cant even watch my Netflix at 720p and that’s just awful.
Started out a little rough because of the tower issues but customer service handled the situation very well! They came out and installed a new radio so that I could have reliable service while the repairs are made. Very impressed with …
used them for years, always had reliability issues. Went to another provider for a while and started having problems with them. I wanted to give Atlas another try not sure why because it took three tries to get someone out and when they …
Have been using Atlas for several years now as my ISP.
I recommend them to any who ask for options in our rural area.
We can stream TV, play games, and use any personal device whenever we want. …
We had trouble finding service providers near our new home. We live somewhat remote. Even the larger companies could not offer us highspeed internet due to location. We found Atlas and have been so impressed with the service. The customer …
So my experience with this company has been great overall. Been a customer for several years now. Showed up at the office recently to get some new routers and the two guys outside on break sat and answered all my questions. Over this …
If I could do negative stars I would. We have had nothing but issues with them and are paying about a hundred dollars a month for internet that doesn’t even work half the time 😒 …
Most of the time, when it works, it works good. But it doesn’t work a lot of the time! Never get a call back, I pay almost $100 for internet for maybe half the month. Wish it would actually work like it is supposed to.
Terrible internet service.
The connection seems to be slowing…
Excellent company.
Good
Reliable internet for the boonies!
Great service.
Worst internet service in the history of mankind!!!
Friendly people, great service
terrible internet! someone else gets on the internet and its like the internet just dies
We appreciate our wifi!!
100% would recommend.
Reasonable services, friendly staff.
Friendly staff and great customer service.
Worst I’ve ever seen I can walk 100 miles before it’ll load a page
Don’t know why I keep it ….. can’t even watch a dang movie
Fixed me up in 15 minutes.
Horrible customer service, have cancelled numerous times. Very unprofessional.
sometimes, i feel like the towers are made of aluminum foil
I can’t wait until someone else is in my area. The internet barely works
internet so bad that it consumes my cellular data
Great quality, efficient workers and very responsive!
Speeds and reliability are not worth the price they charge.
Very fast my router was fixed in15m
Excellent service and great people to work with!!! Would definitely recommend…
The young lady I spoke with Kristian was a pleasure to talk to and helped me with our internet…, very polite and professional!!! Thank you Kristian
Great people and computer services. They know what they are doing and offer great products and services.
Great service. Had for over 8 years and would not switch.
I almost NEVER have problem but if I do I call and they are on it.
Clear picture, competitive with other wifi services, always returns calls!
When there is a storm. Plan on not having interenet! And if it goes out over the weekend. Yea I won’t even go there!!
Not real happy with them. Their service is some what questionable. I believe they have more customers than their system can accommodate.
ive always had good service with them, very nice and compassionate.
Tell you one thing on one day. Then when you do the things and call back it’s a new list of things. No one ever knows enough to give a straight answer.
Atlas Broadband has excellent Customer Service! They also have great service!
Atlas is the best internet company ever !’ Always helpful & responsive !!! Will never try another company again !!
Every time I’ve ever had to call I’ve gotten great service. They are friendly and eager to help with any questions or problems I encounter.
The internet might as well be dial up. I try and do anything especially play online and I constantly get disconnected. My phones 4g works better than this crap.
Don’t even think about getting it, they gave us the worng router they put the satellite in the wrong possession the WiFi o my works with no one on it and we pay for the highest WiFi that they have like what is the deal with you guys
Absolutely love Atlas broadband. Especially in our town! We have never had any issues!
Speeds and service very slow. Working from home and can not get even 1.0 mb a lot of the time. Promises broken when and how they will address the issues.
Qualified and expert computer repair. Have had broadband wi-fi service from them for 8 years now. Always helpful when issues arise. Local business to support!
I am a customer with atlas broadband and I have had a very bad experience this past 1 1/2 years that I have had them, if I had a better option I would choose it but atlas is all there is for unlimited internet no matter how bad or slow the …
Continues to have poor signal.
They don’t seem to have any solutions the numerous times that I call.
But they are very good at sending me a bill every month.
Waiting on a competitor to service my area. 8 months later now, BartNet now services my area. I went with BartNet. Twice the speed at the same cost. Had BartNet 3 months, haven’t had a outage so far.
Atlas has been very good about answering questions and fixing the issues. I do recommend anyone who needs internet to call Atlas.
The service isn’t the worst i have ever had, so that is why i gave them 2 stars.
when trying to pay my bill online the page doesn’t work at all. What kind of internet company doesn’t have a decent website???
We love Atlas! We never have issues in our area and their customer service is top notch! Thank You, Atlas Broadband!
It would be nice if the would return a phone call. I’ve called several times and no answer. I finally gave up and took my business else where
Fast. Clean. In and out in ten minutes.
We have had some small little issues at times, but I have found their staff to be compassionate & caring & am very happy with the way they have handled us & kept us going!
Internet is too back and forth, it is never consistent, one day will be great and the next day it will be absolutely terrible. Wish there was another provider because I would be with them and not Atlas.
Every time I get online it takes forever to load a page. We just moved to this area and absolutely NOT HAPPY. This is the only internet company in this area and I wish we had another choice. The people on the phone are nice enough the …
I called a over week ago and they said they would be to fix our internet and when I called back I was told because of were we live, we weren’t a Priority and get the run around.. finding someone else because of how bad their customer service is
Even when one device is using WiFi, Netflix cuts out every 10 mins DAILY. Can’t stream movies, and god forbid even trying an online game. BUT, it’s the only service provider in this area so fml.
Unstable, unreliable, lack of customer care. Say they’ll send a tech out, haven’t heard from them in a month.
I was happy for the most part till
recently. I have been waiting for
Going on 2 months for then to fix my internet and all I get is the …
Always had great customer service. The signal was iffy sometimes. With all that said would recommend them to others…provided you get a great signal and trees don’t grow up in the line of sight.
Horrible just horrible, I can’t even play an online game without having 1,100 ping when no one is using the WiFi like really? I have the highest payment that you have and all your doing is ripping us off with horrible WiFi. They only have …
I see complaints from other people, but I have been a customer with them for several years. They have been very nice and corrected any problems I have every time. I would prefer to work with them rather than big corporate providers who have someone from half way around the world to work with.
I only have Atlas because it is my only choice. If there was a better choice I would be gone in a blink of an eye. I started out with the basic $50 package. Even if I was the only person using the Internet in the house, my speed was still …
They provide Wireless internet service as well as computer repair services.
The prices for computer repair services is very reasonable but if you need a …
The only reasons this company isn’t receiving zero stars is because 1) google won’t allow zero stars and 2) sometimes they provide internet. When the service is working it is minimally adequate. I can usually stream low definition movies on …
this service has been great for the rural area that I live in. On the down side all customers need to know I just called to have new service set up at a new construction in the same are, and for the same price I was previously paying they …
We have been Atlas customers for 15 plus years. They are amazing team and kudos to all of them for the great customer service they provide. They always exceed my expectations anytime I call them!
What can I say about Atlas I have been with Atlas over 5 years they have excellent customer service and excellent Internet service. If a tower goes down there are prompt to get the services backup. And when I call for any text services …
Great internet. Service guys who installed it were very nice and professional. Who ever answers there phones needs some customer service training though…you are answering a business line not your personal cellphone.
I have had service with them for over 3 years. First year was great above posted speeds downhill since then as they have added customers and not added equipment to handle new customers. Internet speed tests have been well below the 74.95 …
I have had Atlas for over 10 years, and we love them! I work from home and if there is ever a problem they are right on it to help me! There are rarely outages and if there is one, it’s right back up very quickly! I would suggest Atlas to anyone looking for a good high speed internet!⭐️⭐️⭐️⭐️⭐️
Good internet. Only problem is that they now offer a 20mbps plan for the same price as the 4.5mbps plan I paid for. I basically am getting a little ripped off. Also, I went there personally to see if i could get someone to come check out …
I put in a request online for them to check my area for service a few weeks ago, waited with no response. Then I called in, they couldn’t find my request when they finally did, the guy said it would take a few days and they would get back …
Called today and spoke to Jerrod about upgrading my service. He provided me top notch friendly customer service. I would whole heartedly recommend this company for your internet provider. I’m 100% satisfied!
Our Internet has been out for over 2 weeks, since the last big storm. I’ve called 4 times, each time I was asked if I unplugged it and restarted -DUH, about 50 times! Finally today at 10 am spoke with a customer service rep who was supposed …
i’ve verified through personal connections that they sell more bandwidth than they are capable of providing. which results in many customers such as myself and other reviewers being limited to 1MB/s when we pay for much more. this issue …
Most of my encounters with the staff of Atlas Broadband have been good. Their field services are prompt as well as their over the phone assistance. Today, there was a billing issue. When I spoke to ‘Chris’ they explained nicely the …
The internet works well in our yard, but it does not work for our neighbor. It has rarely buffered or had any other issues. They do give you a 30 day trial. The only issue we have had is our router going out in a storm on a Friday. They …
The service and customer service are the best ! They all go above and beyond to help resolve any connection or speed issues that we are having which of course Were because we chose the wrong package for our needs and they even help when …
oh i just absolutely love everything about this company!! all the people! the great wifi speeds! just love it! misty is always on the problem and answers every phone call(; and kristian, well she’s just a bundle of sunshine, and is so dedicated to the atlas company!!
I telecommute full time from home. I’ve used Atlas for many years at two different houses we’ve lived in north of Claremore. With any Internet service there are occasional disruptions. Atlas is no exception. I think some outages have been …
Terrible customer service, will not make service calls for their broken or damaged equipment without charging the customer. Don’t make the mistake of using this provider.
Overall very satisfied. The internet speeds are exactly what they sold me. I have been a customer for almost 2 years now and they have been good to work with. I have probably had 3-4 issues, tower down, etc in 2 years, and they always …
We’ve had Atlas for over 5 years now and as time has gone on, unstable internet connection has become an every day occurrence. As a preface, I use the internet mostly for video games and video/movie streaming so an unreliable connection is …
The customer service has always been exceptional. When I started working from home my internet was not working properly. They were able to come out within two hours and get our internet situated. We were lucky that the techs were close by and finished early with the prior customer.
I have been with Atlas Broadband since February, 2009. Prior to this my only option was something similar to Hughesnet which was horribly expensive for nothing. Atlas has been such a responsive provider. Of course Atlas has no control of …
I have used Atlas for 5 years and they offer really great and affordable service. When I got a new roof they came out and adjusted my satellite so it would hit a different/more efficient tower. I would definitely recommend.
Internet is slow horrible and over priced and buffers while just watching TV
Atlas was our only hope for high speed internet in our area. With at least 6 devices connected at any given time, we need a good connection. They have been great through minor hardware issues and quick to respond. No outage issues. Great people.
My family has had this wifi for 2 years now and it has been on and off constantly, especially these past few months. And then they turn it off for “maintenance repairs” at least once every week or two and it gets worse and worse every time. I cant even watch my Netflix at 720p and that’s just awful.
Started out a little rough because of the tower issues but customer service handled the situation very well! They came out and installed a new radio so that I could have reliable service while the repairs are made. Very impressed with …
used them for years, always had reliability issues. Went to another provider for a while and started having problems with them. I wanted to give Atlas another try not sure why because it took three tries to get someone out and when they …
Have been using Atlas for several years now as my ISP.
I recommend them to any who ask for options in our rural area.
We can stream TV, play games, and use any personal device whenever we want. …
We had trouble finding service providers near our new home. We live somewhat remote. Even the larger companies could not offer us highspeed internet due to location. We found Atlas and have been so impressed with the service. The customer …
‘Every job is too big for atlas broadband!’ should be their new moto. Connection is always on and off. Never had a good experience with them.
“No job is too small or too large for Atlas Broadband!”
My overall experience with broadband has been OK up until today. I had called to …
So my experience with this company has been great overall. Been a customer for several years now. Showed up at the office recently to get some new routers and the two guys outside on break sat and answered all my questions. Over this …
If I could do negative stars I would. We have had nothing but issues with them and are paying about a hundred dollars a month for internet that doesn’t even work half the time 😒 …
Most of the time, when it works, it works good. But it doesn’t work a lot of the time! Never get a call back, I pay almost $100 for internet for maybe half the month. Wish it would actually work like it is supposed to.