Aurora BayCare Medical Center

Aurora BayCare Medical Center

Aurora Medical Group is a health care clinic offers a range of cancer care services. It provides internal medicine, nephrology and gastroenterology solutions.

Aurora BayCare Medical Center Contact Details

Aurora BayCare Medical Center Reviews ( 159 )

  1. (Translated by Google) My positive experience with COVID 😭 I lived the worst days of my life I thought I would die 😣 but on my worst days the hospital did not leave me alone for a single day, they assigned a nurse to my house who visits me …

  2. Been waiting 2 hours with my very ill mother, haven’t gotten in to see anyone but people that came in after us have gotten in this is rediculous wish i would of taken her else where i do not recommend this place at all.

  3. Made payments on time, sometimes double payments a month. Without notice turned into collections without any communication from aurora. Greedy is an under statement.

  4. I would recommend this hospital over any other, I needed some major surgeries over the past few years, and countless procedures, the staff treated me like I was royalty, I can’t say enough great things about them and the facility, if I have an emergency, I would go here verses anywhere else, hands down!

  5. This was my first time here.
    I was seen by Dr. Sonnenberg, ENT and couldn’t be happier with my experience. Friendly and helpful staff from the minute I walked in the main doors.

  6. My girlfriend went in to your ER she could hardly breath and had a super sore throat and chest pain she thought she had bronchitis after about 5 minutes your ER doctor wrote it off as an upper respiratory infection and passed her off with …

  7. Customer service will hang up on you. Don’t plan on getting the care you need when you need it, and be prepared to feel like a burden. Utter trash hospital and I’m embarrassed for these terrible people.

  8. The only positive thing is that my child was delivered and healthy. The Dr. Was nice but not very informative and the nursing staff was terrible. I will not be having another child delivered here.

  9. I am extremely impressed with the nursing staff and the physician that I am presently being seen by. They have been very helpful by treating me like a person and explaining in detail with words I can understand about my current condition. Thanks a million

  10. Made appointment for my mother weeks ago an hour before her appointment they call me and said she needs a consult first at a different time . This is after I talked to them twice on Friday before her appointment on Monday to confirm it . This was for back pain

  11. Went in for a “general wellness” check which I get one a year from my insurance covered at 100%. They coded it a “sick office visit”, now they send me a bill for some crazy amount. Bunch of scam artists, would never recommend this place!!!!! Wish I could give 0 stars!!!!

  12. Went in for a general sore throat which I had after a few days. Was determined to be an emergency visit and got charged accordingly. Not sure how a sore throat could be determined as an emergency.

  13. The Green Brier Cafe has great food, but their cafeteria staff is so rude that its becoming a running joke at the office I work at. We are close by so often stop there for lunch. We always have stories to share about our scary interactions.

  14. 4/21/21: Revisional Update To Previous 1-Star Review – Aurora Insurance/Billing Department corrected their acknowledged systemic system billing mistakes. Their actual health care is the best in the area. Dr. Philip Goolsby is, by far, the …

  15. Went to urgent care. A medical student helped me for most of the time, she was very friendly. However, the PA was a little condescending. I was seen very quickly, it seemed like a lite day. However once inside, it was very slow, I was …

  16. ‪@baycareclinic I was just hung up on by “Becky” with Bay Care billing support, was not a helpful encounter especially when I’m being billed multiple times for the same item in the same visit. Glad I was able to buy one of your doctor’s trophy wife a new car. ‬

  17. Patients who came to your hospital stated: “At the Doctor for my son. This 99 year old Hmong Man is next to us making all types of noise with chest pain. We hear the doctor [Dr. Darren Heesacker] was saying “Great he doesn’t know English …

  18. I was extremely disappointed with my experience at Aurora BayCare. I was misdiagnosed and left with large medical bills. When I went to another doctor outside of Aurora BayCare they confirmed my misdiagnosis. I would recommend that others seek care outside of Aurora BayCare clinics and hospitals.

  19. Showed up for a appointment with our state approved face covering . Was refused entrance unless I used one of the blue masks supplied by aurora who in their right mind would put on a mask that who knows who touched with their bare hands if them are the masks required patients should be told before they get there

  20. Green Bay does have an excellent, first-class hospital and emergency center. I do not believe that you could receive better patient care in Milwaukee or Chicago. Take my word, I served 30+ years in the EMS profession.

  21. GO TO THE URGENT CARE ON THE WEST SIDE OF GREEN BAY INSTEAD!

    Do not go to this location! This urgent care is combined with their Emergency …

  22. Baycare is an excellent facility, with The best Dr.s around. Our family has had neck surgery ,open heart surgery and countless Dr. Appointments. The best physicians in N.E. Wi. …

  23. They’ve been so helpful with my first pregnancy. Dr’s and nurses are very friendly. I’m so glad I picked Aurora. Wouldn’t want to go to any other hospital.

  24. ”At the Doctor for my son. This 99 year old Hmong Man is next to us making all types of noise with chest pain. We hear the doctor walking up saying “Great he doesn’t know English this is going to be fun.” Than he follows that up with “He’s …

  25. Phone operators do not even listen to what you try to say. I was transferred to the wrong line, waited forever because MJ cut me off mid sentence instead of listening to my request. Aurora is very hit or miss, when it’s good it’s great, when it’s bad it’s horrible.

  26. I go here for my audiology and hearing aids. My doctor is very helpful and always willing to work with me in various ways. I was also given my Ulnar nerve surgery here in 2010 – 2011 which saved my career as a musician, so I have nothing but good things to say about Aurora Baycare Medical Center.

  27. At the Doctor for my son. This 99 year old Hmong Man is next to us making all types of noise with chest pain. We hear the doctor walking up saying “Great he doesn’t know English this is going to be fun.” Than he follows that up with “He’s 99 probably just his time to go.” I’m so upset and disappointed by this!

  28. Very very lousy care My husband been going to the heart doctor at Aurora hosp for years very high blood pressure Took him off old medication put him on new medication made it even worseThe nurses will not talk to me his wife of 33 yearsWell …

  29. I had a great experience at auroa outside of the one nurse who was terribly rude and unhelpful when I was soaking basically a diaper pad in 2 minutes with blood after ten houts after having a baby… also the discharge process needs some …

  30. My daughter was rushed Aurora Baycare from our hometown she had her baby two months premature.. They did an excellent job caring both of my girls in the nicu unit. I was quite impressed to say the least. They RNs all were all very comforting and very knowledgeable. A very good experience.

  31. I went to this hospital when I had insurance and I left that job where I had insurance now I got the bill of $1100 + $100 yet to come of lab.
    I paid $300 and now I left that job now I was asking for financial assistance …

  32. I have been going here for many years. With 2 pregnancies, my children’s Drs, my Drs, High risk OB, and imaging services. Every single Dr, nurse, and staff member is amazing. The willingness to help find out and diagnose is outstanding. …

  33. I can’t say how disappointed I was with our experience there last night with our son, we took our two year old in cause we couldn’t get his temp to drop and he was shaking and having a hard time breathing. We were seen told our concerns …

  34. When you pay for medical advise, you don’t get it, unless you want to pay for another appointment.
    Several times, Dr.s fail to provide me with the information I have paid for, so …

  35. Dr. Napier was wonderful but then was referred to Dr. Dervish for pain management. He was the most rude and uncaring doctor I’ve ever experienced! I had fractured vertebrae and something affecting the nerves & muscles on the right side of …

  36. My husband was just released from Aurora Baycare after a long stay. I thought the majority of the RNs, CNAs and LPNs were very nice and accommodating during his stay. The doctors were also very knowledgeable and able to explain what was …

  37. I suffered a serious neck injury 3 weeks ago today. I was a patient in the hospital for 1 week, 2 of those days in Intensive Care after my rather extensive surgery. I have nothing but the highest praise for the Doctors, Nurses, PA’s and …

  38. Your treated like a number and a paycheck here.I was on the phone with my nurse told her I had a miscarrage and all she could respond was well how do you know (with a snotty attitude) I told her well usually when theres tons of blood and …

  39. This emergency room does not follow the life or limb procedures. My significant other getting in for a about to rupture stomach ulcer had to wait 2 hours to get in, behind a bunch of people there for coughs worried about covid. Ridiculous.

  40. Worst experience ever with any hospital I’ve ever been to. They call security on a mother trying to see her daughter in labor because the father was already there. Concerns about exposing covid to our daughter that we see literally every …

  41. Every time I go to the Radiology Department, I have a blast. We have sang together and joked a bit. I always leave in a better mood than when I arrived. I always have a fun story to tell after I leave.

  42. We have used this facility at the bay care main hospital twice, once for appendicitis and today for knee problems, we’r only had to wait less than 5 minutes, promptly then seen by nurse, then doctor very efficient, fast, quality ,caring …

  43. Was in for surgery for prolapse in 2006. Was in the hospital for 3 days. Not enough nurses to care for the patients. Nurses got in a verbal argument in my rm right in front of me on who was going to handle my release. I was not suppose to …

  44. Our two youngest children were both delivered here and unfortunately were in the NICU for different lengths of time. The nurses in the NICU were amazing, they took excellent care of me and our babies. Aurora even has a small hotel on the …

  45. If you enjoy getting billed $687 for a 10 minute visit with a 24 year old doctor to tell you he doesn’t know what’s wrong with you, and then bill you for the strep test then this is the place for you! Enjoy!

  46. The medical staff is fine but in unsubscribing from email there is an internal server error, if you choose another email option (not unsubscribing) it will complete the command. I suspect that this is a fraudulent procedure and not an error!

  47. Last year my appendix burst and I spent a few nights at Aurora. They were very accommodating and their staff was polite and professional. They did everything they could to make my misery more bearable and every person I dealt with there was kind and helpful. I hope I never have to go there again, but if I do, I know I’m in good hands.

  48. I was an inpatient here after surgery. They 1st put me on the observation floor and my nurses Ellen and Kelsey were absolutely amazing! Then they transferred me to the 4th floor and that’s when the hell began. Every nurse did things …

  49. Dr. Swarts Endocrinology, quite possibly the rudest physician I’ve ever seen. I have never felt so unheard and judged by a doctor that is suppose to be helpful. Dr. Swarts was more concerned with proving my past physicians wrong, she didnt …

  50. 8 years ago I delivered my baby girl at Aurora and had the best experience for my first birth. She was born during snow storm Chloe, which shut down Green Bay. Doctor Kincheloe who is an amazing doctor made it to Green Bay from Chicago to …

  51. Been going here for a few years with no problems. I rarely go to the doctor unless I’m really sick or in a lot of pain. The doctor I saw this past Tuesday made me feel like I was faking my pain. His report actually referred it as such . …

  52. Had the worst experience with this company. Then ended up with over a $1200 bill because no one along the whole chain of my care, listened to what I had to say. They said if I didn’t follow their standard protocol, that I would not get my …

  53. So I had a terrible experience with this network. I was a non mesicated pre diabetic with non alcoholic fatty liver. I went to shawano earlier this year for annual labs to find out that my numbers went into diabetic range again. Instead of …

  54. It’s been a very long time since I’ve been to this hospital, but I do remember my late Grandpa Havel (who passed away 2 years ago way back when I was 16 years old) being there, who had some type of cancer (in which, I honestly couldn’t remember it off the top of my head). Anyway, the Cafe and all of the facility looked very nice.

  55. My experience there in 2014 was nothing short of a disaster. Doctor Peter Johnson was my doctor, and I use that term very loosely. After my hysterectomy I was left to lie in pain for hours because they couldn’t get a hold of him for pain …

  56. Was in the radiology department to get a biopsy done. The staff was great, and the Anasteleolgyst people were kind and caring about me. The the doctor who did the biopsy was very cold and rude and acted very unprofessional. Made me and my …

  57. I was recently a patient there for stroke like symptoms. I felt uncomfortable most of the time there. Some nurses and staff were nice and some were just rude. After a bunch of tests and still no conclusive results I was getting impatient. …

  58. My grandfather had to go to the ER. He fell and was incoherent, cold sweats and unable to stand. My father and I get to the Urgent Care and only one of us can go see him per day. He might be on his death bed for all I know and I can’t even …

  59. Be prepared to be judged. Thanked a nurse twice and she didn’t acknowledge me at all. And also if you go through the reviews you will see this “Hello, we are committed to providing excellent care and experiences to all our patients.” …

  60. Absolutely absurd policies restricting immediately family members from going in the ER to see their loved one. Cold and rude PARS at the ER. Confusing policies between providers and care workers as to when, what, who, and how you can see …

  61. I was admitted to the Aurora Baycare Medical Center due to a kidney issue. I first went to the ER because they are the ones who have to admit you to the hospital, if ur condition is serious enough thru their assessment. …

  62. EVERY staff member that we have encountered has been courteous, compassionate, positive, and professional. I cannot say enough about the well designed and attractive facilities – it’s very comforting to be in such a non-clinical setting …

  63. MOTHERS BEWARE PLEASE REPOST AND HOLD THEM ACCOUNTABLE MOTHERS BEWARE
    Worst experience of my life and warning to any expecting mother of a child who has any type of allergies expect the least from here! Labor and delivery head …

  64. My mom was sent there NOT BY me nor my siblings. She wasn’t even there for 24hours and she had past. The only thing she had was her cell phone. 15 mins after my mom passed they called and said what donu want us to do with the body. They …

  65. My close friend went though this please repost and make them accountable MOTHERS BEWARE
    Worst experience of my life and warning to any expecting mother of a child who …

  66. I have been to the ER several times with a family member and ALWAYS been treated with the most thorough and courteous care. Tests were completed and results were given with urgency. Upon admission the best care continued. Not only was my …

  67. I had to have emergency surgery for a kidney stone the day after Christmas, and the doctors and surgical staff was some of the best care that I’ve ever had! They made me and my family feel comfortable with the procedure and setting our …

  68. Upon arrival they told us he would get in quickly. Almost two hours later we are still waiting. Seems the Medicare patients are the only ones who have to wait. If you have insurance you go right in.

  69. I have to go to the west side of green Bay to get blood drawn the only person who knows what they are doing is the lady drawing blood there. The one in the industrial park on the east side of town doesn’t know how to draw blood I almost …

  70. My mom and I brought my 88 year old great Uncle in to the emergency late last night, 4/27/18, and it was the most pleasurable experience I’ve had with a hospital. Colton was our PA and Amy was our nurse and they were genuinely the most …

  71. DON’T GO HERE FOR URGENT CARE. I took my son in on a Saturday during Urgent Care hours (I did not want to drive 15 mins over to the Aurora Urgent Care on E Mason, and that mistake cost me $800). I was charged a full ER fee ($860). …

  72. Worst experience of my life and warning to any expecting mother of a child who has any type of allergies expect the least from here! Labor and delivery head Supervisor nurse was the worst with no concern or no empathy or the least …

  73. I had brain surgery here in 2009 for Arnold Chiari Malformation (Type 2). I’m from South FL and I’m fortunate enough and so beyond grateful and appreciative that my aunt is Dr. Marie Nassiff, a world-class ophthalmologist and retired …

  74. My dad had open heart surgery here last fall. so he was in the ICU for 5 days. The doctors, and nurses were so nice. The day he had the surgery a nurse stayed in his room all night just to made sure he was doing okay, so we were very happy …

  75. I received prenatal care at this facility with a high risk pregnancy as my daughter was diagnosed with gastroschisis. I was working things out with my insurance company for back dated coverage when I found out 3 days before I would have to …

  76. I’ve been going to the facility to years with my family and have numerous helpful experiences with clinicians and staff that cared. Having lived in DC and dealt with the non-existent communication between their specialties, Aurora is an …

  77. Pretty sad a husband is not allowed in with his wife for support when her mom is rushed in for a stroke and wife is all shook up. To top it off, only one person allowed to visit and everyone else has to sit in their car freezing to wait …

  78. My primary care provider advised against setting an appointment to see me bc of extreme menstrual bleeding, blood clots and cramps. They told me I needed to be checked over in the ER due to the high amount of blood loss I was experiencing. …

  79. Went in for a covid test. 5 hours later I finally get an answer. Plus I had to remove the IV myself after a number of times requesting it get taken out. The heart monitors I also had to remove myself and just about left after waiting… I wouldn’t recommend going here!!

  80. Be aware of their billing. Was expecting $25 and got a bill for almost $700.00. Apparently there is a Dr charge AND A FACILITY CHARGE. I saw the neurologist in the office only but was billed as a hospital outpatient visit so went to my …

  81. I went to this hospital explaining that I had pneumonia when. I was asked if I had that vaccine for covid. The ER doctor on the 20th of August was extremely rude. He told me this is Covid without even have me tested. I will never go back …

  82. VERY disappointed in Aurora. Brought my 2yo daughter to the ER as she had something stuck deep in her nose. Wait time was terrible. Although the staff was friendly, the doctor said they couldn’t see anything and got nothing out of her nose. …

  83. Twice in one month I got a call from a Doctor’s office saying I needed lab work done. (Two Doctors, 2 locations) Neither put in the lab order until a formal complaint was made to Management. …

  84. I came here in a lot of pain from another hospital. Well to put it lightly I was angry in pain and not friendly!! Big B. After surgery with gi care, I was in ob gyn department and that staff was fantastic! Day 3 I was a friendly face again …

  85. DO NOT GO HERE!! They rip people off. Took my son to the ER because he fell and hit is head. They hardly even touched him. We were there for over an hour before the Doctor came in just talked to me and that was it. My son still didn’t feel …

  86. I am here with my Dad who had a stroke. He was flown by helicopter and I drove 3 hours to get here. They will not let me sleep by my dad so I will be sleeping in my car in the parking lot, 4th of July weekend so hotel is out of the …

  87. Some of the cna’s have very little empathy and concern for the patient. There is no communication to the aides concerning need to know information about the patients. None whatsoever. One cna (kyle) seemed much more concerned about making …

  88. This hospital is talked about as having great service, but twice now I’ve been treated like I’m a burden to their Urgent Care service. It’s not going to be “my go to hospital” anymore.

  89. I would like to thank Dr. Paul Beak and his staff for giving me wonderful care on my back surgery. All the aids and nurses were wonderful. Dr.Beak, thank you for doing my surgery. You are Amazing!!!!

  90. Do not if at all possible go to this facility. I was vacationing and had a heart related emergency that could not be handled in Door County Medical Center so they sent me over to Aurora. I was on the 2 floor. My age is 67. I was a CEO of my …

  91. Nurses did not listen to me upon starting an IV!! I asked multiple times for a ultrasound to find my veins, cause I have not eaten, or drank anything for 12 hours or more. I was ignored. They continued to stick me with that needle. Blowing …

  92. Do not go here. They had information in my chart wrong related to a prescription I was taking. When called and asked for a refill, it was such a hassle to try and figure out where the error was. They had a different provider refill my …

  93. I had a back surgery done at another hospital but I would like to thank Dr. John M Leschke and his team for being just wonderful and professional. It was my first time having back surgery and they made me feel at ease and comfortable about …

  94. The medical workers are patient and incredibly knowledgeable. Every person my 80 year mom needed to see was helpful and brought comfort to her as she mentally and physically prepared for a hip replacement. The only downside (a temporary …

  95. I had a cryptic pregnancy & delivered here. Was treated poorly & judged by the nurses. Even though i presented myself throughout the pregnancy with different symptoms & was never given a pregnancy test. I just tried to ignore everything & …

  96. The nurses in 3rd floor ICU are the most caring, passionate, and professional staff that I have had the privilege of being pampered by. Especially Jessica and assistant nurse Heather who went out of their way to make sure I was comfortable and well cared for. I travel almost 100 miles to be at the “BEST” hospital in Wisconsin by far.

  97. Had my annual mammogram today. Rikki, the amazing woman at the front desk, was probably the nicest person I’ve ever met at this facility. She was happy, cheerful, warm and inviting, and called me “beautiful.” I had a bad experience with the …

  98. While I’ve had only pleasant interactions with the providers, nurses and techs, scheduling has not been a pleasant experience! I understand forcing as many patients through the clinic each day is the American way but I’d appreciate some …

  99. Caring staff, proficient, friendly, professional, take personal interest in your care and individual concerns, large spacious rooms. They even allow you pets to visit you and provide additional comfort.
    So much better than anything in the Milwaukee area!

  100. I called Baycare Aurora, because my bill was submitted to my insurance company, incorrectly for the second time, according to my health insurance company. She became rather rude, and disagreeable. Claiming she will not hold the bill from a …

  101. The OB/GYN department there has lack there of care. They do not care if you are in pain they do not pursue the issue any further. If a test result comes back normal very unprofessional I would take your money elsewhere.

  102. Had lunch at the Greenbrier Cafe while family member is having surgery. Sitting at a booth and looking at the half inch of dust on the wood divider . Not very sanitary for a medical facility. Would expect a little more cleanliness.

  103. Thank you again,Aurora Baycare medical center. You are truly an amazing team of Dr.s, Nurses, Staff. You have saved my husbands life many times. We are forever grateful to all of you heroes. Special thank you to. …

  104. NICU and Ob/Gyn units did great job saving my wife’s and daughter life. Great facility. All the staff members were amazing. God bless them all. Thank u again for everything.

  105. Yearly visit to breast imaging today, never a pleasant experience but I will tell you who made it awesome, Rikki B the Greeter, Receptionist, and Customer Service provider at the front desk in the Imaging Department. What a pleasant, …

  106. This place has gone to total HELL!!!!!. Terrible Service and Trisha L Risk Mgt. is not doing her job !!! . She’s Rude Careless ,Irresponsible . I voiced my opinion on the bs going on with this new call service what a joke 3.5 hours to get a …

  107. I went for a second opinion to Neurosergeon at Aurora Max Ots in 2019 as I have had chronic thoracic and lumbar spine pain since for decades. A contract radiologist from St. Vs HSHS (Nicholas Kolanko) totally missed the arachnoid spine web. …

  108. This site (Greenbrier Rd) is NOT cleaning the equipment adequately, I got COVID after two days I visited this Hospital for test. We stay home and take precaution, we don’t go any places that are inside, groceries are done online, we have …

  109. Thank you all for your wonderful work and heartfelt care for my mother in law. We as a family were so impressed with the clean caring atmosphere and felt you all really did care and did your best. – and it showed by the rapid progress she made. Tks!

  110. Impossible to get an appt with any of the Drs in less than a month. Currently here for a surgery that should have been done in April but has been put off repeatedly. Have been sitting here for 4 hours waiting to be taken in to do a 30 …

  111. I really enjoyed bay care that was the first clinic that I felt welcomed. The nurses we very nice and explained information so where you could understand it clear. I had Dr Howser very good bedside manner,explained everything very clear …

  112. Please go somewhere else. I went to urgent care, but was moved to the emergency ward for testing they wanted to do. No results, so I guess they couldn’t find whatever they were looking for. Told me to follow-up with a PCP. Slapped me with a …

  113. Don’t count on the nurse hotline to help you. I called this morning and was told a nurse would call me back. It’s now 12 hours later and I still have not received a call. I called around the 5 hour mark and was told that I was still in the …

  114. My 7 year old son had a routine tonsillectomy and adenoidectomy with Aurora Green Bay’s Ear, Nose, and Throat department. Everything seemingly went well, and we were home by 10:00 a.m. However, by noon, he was spitting up cups of blood and …

  115. My son had tubes put in his ear on July 8th, 2022, went for a check up today, and 1 is out already, and the other 1 is plugged! And the dr says it is what it is?! Are you kidding me! I travel 2 hours 1 way, and he says let’s watch it and …

  116. I am in disbelief at what happened to my husband at this dump!! My husband, a Vietnam veteran came to this place in excruciating pain, along with COPD. I could not make it there for 2 days as I was sick. The 3rd day, I come to visit and my …

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