Ive been taking my business little by y little elsewhere, it just seems like they work for their own convenience, and not that of their customers, and many a time Ive been inconvenienced by all means for security, but never really helped …
This bank has two accounts in my minor children’s names, with a person as the co-sign with whom we have no contact, and who refuses to close the accounts. Bank refuses to remove my children from these accounts. They have no access to them, …
You can never contact them if something goes wrong or if they randomly lock your card or anything. Something happens Friday, only a prayer til Monday can help you now. Always on hold whenever you call them. Only savings is when you get a real person they try their best
Arrived at 11:58 on Saturday. Closing time was at 12:00, when they saw me in the line the closed sign light came on. I was behind another lady that took 12 minutes. When I reached the teller I asked if they were open on Christmas Eve, …
Any online banking I have ever attempted is a joke. Nothing has ever worked. They have the worst hours. Nobody answers the phone, and when someone does pick up they put you on hold until they are closed. I’ve even been accidentally hung up …
All I can say this bank is a ripe off! They charge for everything. My debit card faded and my numbers were recognizable anymore, and mind you they made my card. I was told it would be 15 dollars to get a new card due to no fault of my own. They charged 15 bucks when my husbands card was stolen. Run from this bank
I have been a member for over 20 years. Along with my children we have had excellent service. The service and friendliness has been wonderful. They are so accommodating to my needs and I am pleased and grateful for the ease of banking here versus a commercial bank.
I have had an account with APSCU since 1986. For some reason unbeknownst to me they recently changed to The District. After trying to gain online access for two weeks, including calls to support, I had finally had it. I drove from Castle …
We have been with this credit union for years but after the change to the district no one answers the phone and voicemails are all full. I can no longer transfer funds between my account and my joint account. Then they have made changes to my account without notifying me. I’m looking for a new credit union. What a joke.
Ive been with this credit Union before the changes were made Since High school So maybe about 10 years. No one Ever Answers the phone But when you go in the bank they are not busy at all barely anyone in the lobby, Voicemail is full the …
The absolute worst place to do any type of business with. I’m financing a car though this bank and the interest is ridiculous, they take their time contacting you back regarding any issues and when they do they’re extremely rude. I wouldn’t recommend this bank to anyone. I wish I could give zero stars.
An ATM deposit should not take 6 days to deposit. They are playing with my money, and my finances are not able to handle this.
From now on, all my payroll checks will be with ENT. …
Answer your god damn phones
Customer Service is excellent… Thanks Amber!
Always feel good doing business with them!!
For this to be a place of business, they never answer the phone!
My credit union is like family for 24 years
Worst place to work, and charge fees put the butt. Would not recommend being a member, or being an employee.
Hidden fees text app does not update balance daily. Resulting in over drafts
We have several accounts including a business account. Absolutely no complaints
They never answer the phone. Is anyone there?
I have been a member for year’s and have always had good service 😊. …
Good luck getting them on the phone. I have never been on hold for less than 10 minutes and they NEVER call back if you leave a message.
I’ve been a member since 1978, but ready to move on!
Ive been taking my business little by y little elsewhere, it just seems like they work for their own convenience, and not that of their customers, and many a time Ive been inconvenienced by all means for security, but never really helped …
Your child earns money for good grades. I never have an issue with this credit union. They are always understanding and curtious.
These people hardly ever answer the phone.
Online services have changed and are horrible. Take your funds to other credit unions.
This bank has two accounts in my minor children’s names, with a person as the co-sign with whom we have no contact, and who refuses to close the accounts. Bank refuses to remove my children from these accounts. They have no access to them, …
You can never contact them if something goes wrong or if they randomly lock your card or anything. Something happens Friday, only a prayer til Monday can help you now. Always on hold whenever you call them. Only savings is when you get a real person they try their best
Arrived at 11:58 on Saturday. Closing time was at 12:00, when they saw me in the line the closed sign light came on. I was behind another lady that took 12 minutes. When I reached the teller I asked if they were open on Christmas Eve, …
Any online banking I have ever attempted is a joke. Nothing has ever worked. They have the worst hours. Nobody answers the phone, and when someone does pick up they put you on hold until they are closed. I’ve even been accidentally hung up …
All I can say this bank is a ripe off! They charge for everything. My debit card faded and my numbers were recognizable anymore, and mind you they made my card. I was told it would be 15 dollars to get a new card due to no fault of my own. They charged 15 bucks when my husbands card was stolen. Run from this bank
I have been a member for over 20 years. Along with my children we have had excellent service. The service and friendliness has been wonderful. They are so accommodating to my needs and I am pleased and grateful for the ease of banking here versus a commercial bank.
Good bank besides if you anyone else’s name on checks even if government they won’t except stupid concept.
I have had an account with APSCU since 1986. For some reason unbeknownst to me they recently changed to The District. After trying to gain online access for two weeks, including calls to support, I had finally had it. I drove from Castle …
We have been with this credit union for years but after the change to the district no one answers the phone and voicemails are all full. I can no longer transfer funds between my account and my joint account. Then they have made changes to my account without notifying me. I’m looking for a new credit union. What a joke.
Ive been with this credit Union before the changes were made Since High school So maybe about 10 years. No one Ever Answers the phone But when you go in the bank they are not busy at all barely anyone in the lobby, Voicemail is full the …
Good luck getting ahold of anyone if you need banking help it goes to voicemail immediately. Service inside the lobby is good
The absolute worst place to do any type of business with. I’m financing a car though this bank and the interest is ridiculous, they take their time contacting you back regarding any issues and when they do they’re extremely rude. I wouldn’t recommend this bank to anyone. I wish I could give zero stars.
An ATM deposit should not take 6 days to deposit. They are playing with my money, and my finances are not able to handle this.
From now on, all my payroll checks will be with ENT. …