Austin Gastroenterology

Austin Gastroenterology: Lakeway – Bee Cave

Austin Gastroenterology is an independent group of physicians in Central Texas. Our hospital coverage includes hospitals in the Austin metropolitan area. See more

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Austin Gastroenterology Reviews ( 106 )

  1. Laura was more than great. Very personal and went the extra steps in getting my questions answered and personally called me with the answers in just a couple days.

  2. Dr. Havemann’s is good and thorough gastrointernist. I would recommend him and his office. They’ve recently moved into a new office, still right by Lakeway Hospital. I’m a happy patient!!

  3. I felt rushed out. I didn’t get a chance to ask many questions and when I did I didn’t get clear answers. My regular doctor said the med samples I received were not for the diagnosis I was given. Dr. Tsai was nice enough but seemed in a rush to end the consultation.

  4. Had to call to cancel my appt today due to my daughter waking up sick this morning. Was told I would possibly get a $25 cancellation fee to which I said I don’t see why they would make me pay for that considering this was an unforeseen …

  5. I appreciate the amount of time and quality care that Dr Tsai provided on my first visit, and Lillian and Shawn have been INCREDIBLE at communicating clearly expectations and results.

  6. I don’t appreciate being moved to a different facility for my procedure the DAY OF due to a maintenance issue. On top of that, I now have to get a Covid test that I have to pay for additionally, I already took one prior to getting my …

  7. Worst experience ever. I went with Dr John Tsay, he treated me like if I had committed some crime or been guilty from suffering ED not as an individual human being that has her own needs and history, his approach was more on the symptoms …

  8. Dr. Dalton is awesome. She is matter of fact, personable, knowledgeable and listens to her patients. I would highly recommend her to anyone seeking a Gastronomic Specialist!

  9. Dr Tsai and everyone else involved in the process were great. My procedure went smoothly and was on time. I will definitely continue to use Dr Tsai and Austin Gastro.

  10. Was put at ease from the moment I sat foot in the office. Everyone was extremely friendly and courteous. Would highly recommend Dr. Tsai and members of his staff to friends and family.

  11. Dr Havemann, Laura Johnson, and the entire staff have always gone above and beyond when caring for me. Their bedside manner is wonderful in what can be sometimes an uncomfortable position as a patient and the level of care they provide is second to none.

  12. I arrived to the appointment 10 minutes early, waited 20 minutes past my appointment time, and was told it may be another 20-30 minutes. It is very obvious that the provider over schedules and the office staff seemed to think people will …

  13. Dr Haveman manages the care of my 90 year old mom who has cirrhosis of the liver. He is smart, kind, clear, patient and all his staff are as well. Doesn’t get any better than this in modern medicine. So grateful for their excellent care.

  14. The staff and doctor were amazing. Everyone was very kind, understanding, and knowledgeable. Everyone made sure I understood what was happening and made sure I was comfortable. The team made this a good experience.

  15. I needed to be seen quickly after lab results and they were very quick to get me in. After my visit I was able to schedule my procedure the same week. Every person on their staff from scheduling to the Doctor was very polite.

  16. Dr. Sheila Reddy has been exemplary in her treatment. I came in with a sore stomach, and after an endoscopy found 3 ulcers. She put me on a wonderful medicine, Dexilant, which not only cured my ulcers w/o surgery, but put to rest the gerd …

  17. Dr Havemann is literally the nicest Dr. I have come in contact with in a long time. My Dad was a doctor, and growing up I can remember him taking an hour each night to call all of his surgery patients to check on them. Dr Havemann makes …

  18. I cannot begin to express my satisfaction with Dr. Benjamin Havemann and his staff at Austin Gastroenterology. From the front desk, to the nurses, and the doctor, each and every one of them was courteous, professional, and made my visit as …

  19. I have seen Dr Havemann several times. He is caring and understanding. He doesn’t make you feel rushed or anxious. He is very experienced. I have friends that have seen him also and we are all very pleased. …

  20. Dr Havemann is a great doctor who not only proves his professional knowledge and procedural abilities but also has a great chair and bedside manner. He is kind, listens and proceeds to plans of care that put the patient’s needs as …

  21. I had an endoscopy and colonoscopy. I felt that Dr Emilie Dalton was attentive and compassionate. She really listened. I am really glad to have her as my gastroenterologist.

  22. Dr. Reddy at Austin Gastro has been a great provider for me. She is very personable and quite helpful with any issues I have. She is willing to listen and offer assistance with any problem. Thank you, Dr. Reddy.

  23. Dr. Tsai is very polite and knowledgeable. If you are having complications finding out what’s going on, I’d recommend him for diagnosing especially! The best doctor I’ve seen, where I didn’t feel like I was being shuffled out for the next patient to come in.

  24. Both Dr. Haveman and Laura are exceptional. They listen, are very caring and concerned and smart. I have received follow-up calls both visits so far to determine how I was responding to new meds and to let me know they received prior …

  25. Dr. Tsai is helping me figure out and treat GI issues that have been intermittently bothering me for decades, and which previous medical providers were unable to help me with. He listens well, instills confidence, and creates and clearly explains a logical plan of action.

  26. It was my first visit to this mew facility. I felt very comfortable and safe. My wait was maybe 10 or 15 minutes before the doctor saw me. Dr. Dalton was very pleasant and explained my options clearly. I recommend her highly and I love the convenience of the new facility.

  27. Dr. Reddy is one of the best doctors I have ever met. Dr. Reddy is a great M.D. that answered all of my questions and concerns , and provided me with information and care that significantly sped up my recovery. The staff is great and very helpful as well. Thank you Dr. Reddy and Austin Gastroenterology!

  28. Very professional staff and facility. Scheduling, intake and immediate feedback following the procedure complete with pictures were all great. I never thought getting a colonoscopy could be such a low stress experience.

  29. I feel fortunate to have Dr Haveman as my gastroenterologist. A kind gentleman with wide knowledge and experience. iQ over 140 but still has marvelous social skills. Very patient and really listens, never rushed or tired. You could be shipwrecked on an island with him and have a great time.

  30. No one likes to visit gastroenterology. It just doesn’t appear on anyone’s list of favorite things to do. Recent concerns of mine brought me to P.A. Laura Johnson for something outside of a normal follow-up. She, along with Dr. Havemann …

  31. I have seen Dr. Tsai many times and have had a surgical procedure done with a scope. He is the best Gastroentrologist that I have been to in the 38 years I have lived in Austin. I have been to other Gastroentrologists here that didn’t …

  32. My experience with Dr. John Tsai was nothing less than exceptional. Dr. Tsai addressed my concerns and shared information to help me make a decision that was right for me. He’s confident and good at what he does. After we met I was …

  33. Dr. Havemann is an outstanding physician.
    I have been under the care of 2 gastroenterologists for the past 10 yrs and
    Trying to resolve multiple gastro issues. …

  34. I had an appointment which got cancelled due to their system being down. I was told I would be called back to reschedule a new time. I receive a call the following day and was told that they were calling me to reschedule my “missed” …

  35. Dr. John K Tsai is a very courteous and highly knowledgeable doctor. I had endoscopy and colonoscopy done together by him. I never had any discomfort. His staff are very nice. I highly recommend him.

  36. Dr Reddy was incredibly thorough, kind and genuine at my appointment. I had gone to a few gastroenterologists before I found her and didn’t have great experiences, right when she walked into the room, her energy put me at ease. She listened …

  37. Dr Reddy is kind and knowledgeable. She listens and makes sure you leave her office feeling like you have been taken care of. I was having a hard time getting my insurance to cover the IBS medication I needed and she fixed the issue.

  38. I can’t really rate at this time since they haven’t gotten back to me to schedule procedure for which I was referred to the clinic.
    Will update later if I hear from them.

  39. I have been a patient of Dr. Havemann at Austin Gastroenterology for quite a few years and cannot begin to sing the praises of this doctor and his group enough. They are very thorough, knowledgeable and skilled in their work, as well as …

  40. Very good experience all around. Wait time was very short. ALL the staff was extremely friendly. And the doctor was very informative, friendly, patient, and understanding. I look forward to being a long time patient. I would HIGHLY recommend this office to anyone! A++

  41. Dr. Tsai is great to interact with. Have been engaging with him for a little over a year and his approach to treatment seems quite reasonable. Have been to multiple offices to see him and both times the staff was fantastic as well.

  42. I am always grateful at the time Dr. Havemann spends with me and my family at each visit. We never feel rushed and he always listens carefully and gives us his full attention. That is something that is rare these days in healthcare. …

  43. BEST DOCTOR EVER! I feel very blessed to have chosen Dr. Tsai as my gastroenterologist doctor. I feel very comfortable with my office visit and my upcoming follow-up. The doctor was very knowledgeable and although I came unprepared, he …

  44. Dr. Tesi is the real deal. I’ve never had a Dr. listen so intently and with compassion about my symptoms which have been going on for several months. No other Doctor has been able to figure out what was wrong until now. In fact, the entire …

  45. Austin Gastroenterology Anesthesia has incompetent people handling their record keeping. They are incapable of documenting both insurance payments as well as personal payments. Avoid them if at all possible. I wish I could leave a zero star rating, but the closest appears to be a one.

  46. Dr. Tsai was great! Very knowledgeable and totally put me at ease about my upcoming appointment. He also took the time to talk with me and answer questions about my overall health and not just my GI procedure. I would highly recommend him to anyone.

  47. Excellent service from Dr. Tsai! Took time to listen to what my symptoms were and gave me a plan of action that I was happy with. Very personable, friendly, knowledgeable and efficient. The entire office staff and the nurse were equally pleasant and efficient. I am a very happy patient!!

  48. Dr. Hafemeister and his staff were friendly, courteous but most of all professional. They communicated clearly all aspects of the procedure and answered all my concerns and questions.

  49. I had an excellent experience from the scheduling and front desk people up through the nurses assistants and PA Laura Johnson. All were genuinely friendly, knowledgeable and helpful. PA Laura Johnson was fantastic. She was straight forward …

  50. I had a great experience here! This was the first Dr to sit and give me enough time of day to actually hear out my symptoms and concerns. I would def recommend!

  51. I was the 1st timer. In my experience with Austin Gastroenterology was very pleasant. Everyone was very nice and made me feel good considering I didn’t know what to expect. I would highly recommend them.

  52. Dr. Chia-Wen (Kevin) Hsu and his nurse Yulia Lyuboslavsky are the best of the best. The offices are clean, well maintained, the surgical facilities are state of the art. I met with Yulia a few days before my procedures and we talked about …

  53. This was my first endoscopy/colonoscopy procedure. I was extra timid about the prep. I started appointments at the south office and rescheduled to Bee caves because it was the first available. Dr. Reddys staff was wonderful. The morning of, …

  54. When I went here they were “running late” even though there wasn’t anyone in the waiting room. They asked me to show up 30 minutes early for my “scheduling appointment” which I did, and then proceeded to see them 15 minutes after my …

  55. Brittany listened very well and was focused with her questions while we were in the exam room. She didn’t start offering solutions but thoughtfully discussed options and the reasoning behind them. I felt confident and not rushed for decisions.

  56. I just had my consult for a procedure in about 4 weeks. The PA was very kind and professional. She went over the risks and benefits of the procedure and answered all of my questions. The staff at the desk were friendly and efficient. I feel a lot better about doing this type of invasive procedure now

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