Automotive Credit Corporation, headquartered in Southfield, Michigan, is a regional automobile finance company focused on the sub-prime market. Automotive Credit Corporation … See more
(Translated by Google) They are irresponsible The report of my balance for the credit they never send it They gave me more money than they supposedly owed for insurance me having GEICO is a robbery my people I am still fighting with these …
(Translated by Google) The worst bank, for a late payment they ordered the car to be lifted without looking at the 5 thousand dollars that had been given upfront and that no payment had failed, some scammers in every sense of the word, when …
(Translated by Google) The worst in finance. I want another company to acquire my financing and run from this crooked company
I don’t even recommend this, I don’t know if it’s a service or tone without a …
I’ve had insurance my entire loan and they charged me for their insurance. Still not update on what’s really going on. Worried once it’s paid off I will not receive the title.
These people are a bunch of losers and the owner most be a total moron for letting these idiots work for him.But it kind of makes sense they know people who have to deal with them are desperate for financing.
Horrible customer service this lady literally argued me down after I repeatedly asked for a supervisor she told me know and told me that I understood exactly what she was telling me and refused to let me speak to a supervisor I had to hang up and call back to speak with someone else
Bad customer service the employee there is rude all the time how do I get in touch with corporate? Something has to change they don’t even deserve a star that’s how bad they are
Years after my son has paid off his vehicle from this place he is still dealing with issues with this company !! Their ENTIRE staff is rude and unprofessional and quite frankly I’m not sure how they are still up and running
Really bad customer service and the manager in charge Brian never answers the phone when the customer service representative can’t help or are rude. Honestly wouldn’t recommend doing business with them.
Gave them a 1 but truly deserves a 0 they called me a liar and told me dont have time for my probelms and misfortunes.This place is a joke feel bad for anyone who goes through them get out now!!!!
They did a great job they help me a lot no body wanted to loan me at 0% credit but they took a chance on me after two years my car payed off my credit 730 score
Will help people establish or rebuild credit. I have had the opportunity of working with them in finance and getting dozens of people into vehicles when other banks said no.
It’s crazy the people they give good reviews say the people are so friendly What planet are they on everybody I talk to has an attitude and that’s with me talking nice to them Just look at all the reviews more than good.
horrible, horrible and then more horrible. they care about nothing please go elsewhere if you need a loan. you can’t be that desperate to go through this outfit
Kendra stop harrasing in times like this we don’t have a job this corona virus makes it difficult for us for your payments how can we make your payments if we depend on a job and there is no jobs…
we are commercial Dealer and worked with Automotive Credit for last 4 years,its very easy company to deal with for our customers,We have many lenders to work with But Automotive Credit is way Different and better.
Helped me out even with messed up credit I’ve had no problems honestly cant complain no one has been rude to me YET I see a lot of complaints about them wanting there payment and not understanding the situation but honestly no Lender will give you time or Waite without some type of fee being applied
Employees have condensing, argumentative attitudes and proceed to interupt you so they can read a script. Awesome job at hiring the worst possible people to deal with you customers!!
Horrible people customer service is terrible they act like they know everything. Like I’m sorry I didn’t know you have to put so much of your point of view on my payments what kind of company do you guys run here. I felt disrespected on my payment and how they talk to me
They never bother me lol, never had an issue they have even worked with me on a few payments. They also have a way to pay your payment directly from your paycheck!
The staff is very unprofessional very rude and they call you back to back to back. If you’re late one time or a couple days they give you such a hard way to go no lead way what so ever. I can’t get out of this car fast enough
because they work with you I never had a problem if I’m late they would call me to inform me and asked when can I pay my payment I’ll let them know and they accept so I’m grateful!!!! And thanks a lot.
If they had a #0 I would give them it. They really rip you off every month when you pay.you shouldn’t have to pay them to make a payment. That is just straight wrong.
They are very unprofessional since I been with them i had 2 people on my case, I just wanted to be done with them so I paid 1500 to give me a better payout amount where they tell me that the person malingering working for them anymore and …
Its times of covid and when my account even goes late 1 day they call my phone REPEATEDLY expecting me to answer you get your money when you get your money all that harassment I’m going to start playing ball back they better learn I’ll go get refinanced in a heartbeat
Worst customer service ever! People that work there talk to you like your trash! Wouldn’t ever recommend this company to anyone. I’d rather walk to work than ever get a loan thru them again.
Called to asked about a deferment and talked to a lady names Mrs. Pratt and she was very rude and nasty at 8:10am. It’s ridiculous that someone works in customer service to help the customers and they are so rude and unprofessional to the point where you have to tell them to stop yelling in your ear.
WORST COMPANY TO DEAL WITH, COMPLETELY UNPROFESSIONAL. THE HIGHEST INTEREST RATE I HAVE EVER HAD. THE WORLD WOULD BE A BETTER PLACE IF PIECES OF GARBAGE COMPANIES LIKE THIS DID NOT EXIST. STAFF IS RUDE AND NASTY AND UNWILLING TO WORK WITH …
Been with them for 7 months still in my grace period woke up to a 44 point credit ding for late payment Oct 1st hmm been reported the last 6 months excellent payment history sadly with the ding already made they can have the car back the vehicle isn’t even worth the 25 grand it will end up costing me after the 48 months
Great Lender to work with. They worked with my credit problems and gave me a great rate. Now I ‘m on the road to Good Credit again. Thank You Maria from California office…
The car place we got the vehicle from sold us a lemon. I am a healthcare worker and they would not finance another vehicle without more money. I have to walk too work now and pay them.
If the had negative stars I would put -5. By far the worst company I have every dealt with. I DO NOT recommend financing anything thru them. STAY AWAY!!!!!!!!!
If I could give no stars I would these people are THE WORST. I dont see how they sleep at night taking advantage of people who are in desperate need. I cant wait until I get out from under these horrible people. They will rob you blind then talk to you like trash while doing it. Even if this place is a last option, FIND ANOTHER WAY!
They rude and they changed you for everything on car payment when u try to make a payment..
On the phone online .. they so bad there customer service.. …
financed a 37k truck made every payment of 736 dollars for 2 years straight with 16k in interest no option to refinance. if u have bad credit and no bank will get u a loan this is the place to go.
I really dislike this company. The fact they they’ve been harassing me every day even after telling them I’ve lost my job during this pandemic they don’t care at all. They also tried me before on saying I never made my payment when I have ALL MY RECEIPTS. I WOULDN’T recommend them at all.
Horrible customer service, can’t wait until I can get another loan. High interest rate and very unprofessional staff. Still not sure how they assess late fees. I get a different answer each time. Stay away from this company if at all possible.
This Hass to be the worst place to ever get finance for a vehicle my truck was stolen they told me that they couldn’t help me I had to fight with them for four months I had a balance of 14,000 starting balance at 23,000 the insurance …
High pressure and rude collections if your even 3 days late. They are already threatening to come pick up your vehicle. Most auto lenders work with you in between pay cycles. And will wait a month or 2 behind before the repo talks happen. Not these guys
Very rude and horrible customer service! They have no filter or respect for customers. My check payment was lost in the mail and they gave me no grace period to make the payment. Mostly their customer service agents are rude and disrespectful! If quality service is big for you, do not use this company!!
I didn’t like anything about the company they are very rude and mean to their customers. I talked to a guy name Ramon and he stated to yell at me and talking over me as a customer. I told his manager joe Dorian and he didn’t even care that …
this business is the worst business ever I cant wait until I can switch I talk with a lady name Debbie who says she is the supervisor on that shift she argued with me about a payment telling me she then heard every lie there is. I recorded …
The car deal i got my car from sold me a broken green title car and theys guys know about it and still tried coming after me for the money that I told them im not paying in tell my car is fixed they refuse to fix the car refuse to do …
Repo my truck. Told me I can get it back but couldn’t tell me how much for 24 to 48 hours. And of course repo department is closed on weekends. When repo truck no warning or knock on door. Only rating 1 star cause I cant rate any lower
Kendra always has a piss a$$ attitude and will go back and forth with anyone for the sake of being more unprofessional. I don’t know who she thinks she is but it’s very disgusting. (Reported) I had a pleasant experience with Ms. Charlotte however.
Customer Service is horrible, Rude staff and the ones with good Customer Service will give you the wrong information and advice you to call back and when you do, you get an extremely rude person letting you know the Don’t have the information of the payments you make to them, which is very bizarre. I would stay away.
This is the absolute worst place to do business with I have ever done. A people are so rude I can’t believe Especially the supervisors Talk about customer service there is none Do not do business with this company When it’s time to pay off …
I’ve had them for 2 years before I refinance with someone else and it was 2 years of hell fees and lies, all the workers are super rude and love to harass u over the one do not work with this company there are trash. I wish I could give them 0 stars
Just bought a car and financed it thru this company. Paid my first payment early even! And still getting letters threatening to take my vehicle for other reasons! Seems like they want to repo!!! Rude and unprofessional
First of ALL!!! PLEASE BE WARY OF THESE FAKE 5 STAR REVIEWS. I say fake bc this companies lack of ethics shows from compliance all the way to collections. This companies representatives (the face) of this company are arrogant & only …
I didn’t have a problem with them. I paid my note on time and if I needed more time, my agent was kind enough to extend me the time I needed. Yes, the interest is high, but if you had better credit you wouldn’t need them. Beggers can’t be chosers. I would finance through them again.
This company is the worst!! I have filed a lawsuit against there unprofessional asses! My car was paid off in August 2017 and they won’t send my tital to my car and they tried to repo it! Wth!! They are very rude over the phone.. I want …
I didn’t get bills in the mail at all to remind me when my payment was due every month. Every time I called there they were so unprofessional about everything I FINALLY paid my car off in September so I don’t have to deal with these rude …
They don’t even deserve 1 Star. Horrible customer service when you first call in. The first person that answered hung up on me 3 times before I could get them to speak with me. My phone had no voice issues they could hear me just as good as anyone else I called to troubleshoot. Zero Stars i would give them. Avoid them if possible.
I simply could not be happier with my experience on my Truck. Had minor issue they jumped all over it. Forget payments due to my ADD they don’t get all bent…and good mechanics. Who does that nowadays? A+++
After reading the post, I didn’t feel alone with my experience with this company. I was suckered into the loan with an extremely high interest rate & an even higher monthly payment because just as most have said, my credit isn’t the best. …
Reported my volunteer repo find out they put in as a charge off on my credit and they sold this car once a dealer sells a car less or equal value it no longer should be on my credit for full amount
I cannot stand this company. They are extremely rude. They tell me to call back with the confirmation number of the payment and when I do, they do not know what I am talking about and transfer me to the worst person in that company. I do …
If I had a choice of the number of stars for this company I’d choose zero. Just a bunch of fat old heffas that hate their jobs & take it out on the customers. I been hung up on several times today for not giving my account number fast …
I understand reviews vary in opinion but let’s make it clear that not everything is as you read. I had a couple of mishaps and did not have spectacular credit. However, Maria was able to work with me and provide me the opportunity to …
The worse company ever with the carlot. Wont help correct the situation but want to be paid unique motors and acc are scammers and the employees are rude and unprofessional.if you want to be scammed out your money these are the perfect people to scam you
You know, honestly I’m surprised there’s been this many negative reviews. I haven’t had a single problem with them so far. When I’ve needed to call customer service, I’m taken care of and off the phone in less than 10 minutes (which in …
Mary Beth calls me daily. I won’t answer her calls anymore so what does she do, calls my family and friends on my reference sheet and tells them they need to tell me to answer her calls. Very Imbarassing! Not to mention I’m only a week …
It’s too bad you can’t give a rating lower than 1 star. This company is trash! Trying to work with them, and get them to work with you is trying to negotiate with illiterate terrorists. “Staff” is super rude, you can’t call that customer service! Im shocked they are in business! I’ll be filing a complaint with the BBB.
Wish I could put no stars the will breach there contract and do everything they can to steal from you as well as lie over and over and be very rude worst company I ever delt with
They do give you a chance, but as many have stated, the customer service is not the best. Very high interest rates. I do like a man named Mr. Ray Tompkins. He worked with me and was very understanding. There is one worker named Ms. …
I pray you checked the reviews prior to accepting this loan. Their business practices are ruthless and they are nasty. This company went beyond boundaries to obtain what was theirs. I never hid the car nor did avoid contact with them. …
I had a customer abandon their financed vehicle at my shop after refusing to pay a $2,600 bill on his BMW. ACC contacted me later in attempt to repo the car and offered me $500 on the bill. Mind you, this is a company that brings in 50M a …
Don’t expect a call back or an email if you have problems, I’m o automatic payments and want to change the amount but they won’t even respond to doing that, they charge you extra for anything. Stay away from here if you can help it
Sue is great!! She helped me out today with sending info to DMV & she was prompt & very professional. Thank you Sue for being so kind and caring about your customers!!! You made my moving situation a lot easier!!! I hope she gets recognized for being a great employee. Blessings! Once again thank you for your help!
I’m an automotive dealer and have worked with many different lenders. ACC is by far the best for bad credit loan terms and working with customers in cases on unexpected payment issues as long as the customer calls in to make arrangements and keeps contact.
The people that are complaining dont pay their bills. Of course there’s a fee to pay online. It costs them money to have the payments processed. I know several people personally who work there and they are the best. All ages, nationalities …
it was my first time financing a car, and i had no credit prior, so i expected a high interest rate. but 26%!? when i refinanced with my credit union after seven months of $260 payments, apparently less than $200 of that went toward …
I wish i could give a 0 star rating ..my payment is less than 2 weeks late due to have to pay a large vet bill to keep my dog alive and another medical bill for myself to have a test done that is cancer related. I let her know today that my …
Only thing I will say Good about them is that they gave me a chance. I didn’t have any credit. But they we’re a headache. They were very rude especially Mary Beth. They also lost a payment back in March of 2015. I wasn’t notified until September. I have a year left to pay my car up. I wouldn’t recommend them to anyone.
• Worst customer service I have ever had. Spoke to a women named Kendra, her extension is 1283 if you get her for service request someone else. She not only hung up on me twice, but she put me on hold while I was in the middle of talking. …
Never in my life have I gotten such rude customer service. I made sure I got her name KENDRA. Customer service at it’s worse! If your so unhappy with your job find somewhere to work or better yet get educated or pick up a skill so you won’t …
Incredibly unprofessional. I’ve never been late once but had to be a few days late this month. I notified them in advance. They hounded me and called and I answered it, being completely upfront with them. They gave me a shake down asking me …
I don’t like them period. They raised up my cost of the vehicle it was 9,983 now 11, something which is ridiculous and I was only late once not twice just once so call me everyday now harassing me about a payment I only get paid on Fridays …
To be honest with you I don’t understand the negative views I have been with them for quite a few months now and I have not had any problems they were very easy to work with. I will go through them again for another Car loan
Make your payment on time every month and they still call you. Because they don’t update 😒 the system. So than you get a late charge for no reason….. …
I called to ask why they hadn’t reported my on time payment since November of 2021 made a payment a few days later and checked my credit today they closed my account and my score dropped 29 points
Horrible customer service. Only when they need a payment is when they actually want to talk to you. Never will I go with a company this horrible again. Please listen to the reviews. Had 3 different pay off amounts and I still haven’t been able to get the right one. Anything for more money so you can’t be done with them
Purchased a vehicle for my son 6 months ago and still don’t have the title. When I called customer service they were rude an said it wasn’t their problem. I did speak with a title coordinator named Sue who was professional, however, she …
Complete joke…Here’s some of the choice things they’ve told me..
Our statements come from a 3rd party and we can’t reprint you one.
Our system doesn’t show your account number. …
I got a car loan from this company April 2019. My main artery ruptured, which I caused an Aortic Dissection that lead to open heart surgery. So, of course I was temporarily unable to return to work. I was on a temporary fixed income and …
This place is a joke. No payment option is processing free. You can’t get a payoff document sent to yourself and you can’t find any of your loan information on their website. Their statements barely show you anything and their agents are …
This is the absolute WORST company as far as customer service goes!!! They employees are so utterly rude it’s ridiculous!!!!! They treat you like crap if you’re struggling to make your payments and they make you feel bad about it!!!!!! Mrs …
Terrible customer service, car has been paid off for 2 years and I still haven’t received my title. I’ve been in contact with them numerous times and keep getting put on a run around. I will spread the word to everyone I know to not be financed through your company.
Never had a problem. Seems all the 1 stars are from people that shouldn’t have loans to begin with. Talked to a few of their people and they were all kind, and very professional. Made my payments on time, and they dont bug me. It’s really …
They are reporting late payments to the bureau of credit, and now my credit score was reduce 32 points and it was late just one weeks. WrF!!!! This company is a SCAM…
PLEASE AVOID THIS COMPANY LOOK at their reviews have your lawyer ready. Every bad review I read happened to me horrible company I am gonna find a lawyer they claim to know the law ! I am so hurt by them . They asked me why I wasn’t …
Very unprofessional, the people that work for this company are rude. Also they have an extremely high interest rate. I should of done my research before getting a loan threw this company! Call harassing me even after payment had been made …
Worst finance company around. From day 1 they have been a nightmare – we are almost 3 years into the loan and it hasn’t gotten any better. High pressure collections – they don’t understand that “life happens” to anybody. And no grace period …
Run from this company. Worse comapny ever know im going to have to refinance because there interested are stupid on june 11 2021 i had a balance of 2877 july come pay 211 plus 5dollars interested for online it should have drop to 2666.61i …
I am very disappointed in the service I have received from this finance company reguarding covid-19. I was told false information by an employee who told me my May payment would be taken away and put at the end of the loan to help with the …
Paid off my loan in may 2020, made payment and to thier slow processing time and reflected on my Experian credit report as late pay . Fkn scumbags. Do not finance with this company bad business integrity and you will regret financing with them
Gave me a loan with wretched credit, they have a ten day grace period for late payments, been late one time but I let them know ahead of time. The grace period includes not reporting to the credit bureaus. Interest rates are ridiculous …
If I could give 0 stars, I would. These are the worst people to possibly deal with in human existence. They are very rude and unprofessional. We had a mishap with sending a payment to ‘Credit Acceptance’ which is based in the same area …
My first review was nasty and mean and I was having an awful day. They have been amazing so far and we will use them again in the future. The fact that they gave us a loan when our credit isn’t so great is awesome, and they’ve always been …
It never fails the same old nasty rude women answer the phone with their nasty ghetto attitudes. Thank god I am no longer a customer. I can’t think of one time where a decent person has answered the phone and I just laugh at how rude …
I make my payment on time every month. There was a change in the company’s “insurance” company and they started charging me for insurance even after I provided proof. I have given this proof at least 4 times. Now they are reporting to my …
*UPDATE FROM BOTTOM REVIEW*
I have no idea what happened! This company started off really promising. Everything went well starting off. Recently however, things are looking extremely …
STAY FAR FAR AWAY IF YOU ARE LOOKING TO FINANCE DO NOT CHOOSE THIS COMPANY PLEASE FOR YOURE OWN SAKE THIS COMPANY IS COMMITTING FRAUD AND THEY GIVE OUT FALSE LOAN TERMS
Absolutely horrible company they couldn’t care less that my state was shut down and I lost my job yet the lady in the phone said well michigan is open. Ya well I don’t live in Michigan lady then flat it told me to get a new job like that …
This company is the worst auto credit company ever they report me late on payment when I make all of the payment on time because they have the ability to do what they want when they want. The most ignorant and irresponsible people ever I …
This is the WORST COMPANY I HAVE EVER SEEN OR DEALT WITH . I repeat do not finance your car or anything with them !!! I have made multiple payments to my car and they do nothing but tell me they have seen nothing but one payment is only …
Called many times. Reports to credit agencies always 2-3 months behind. Here it is Christmas Day. They last report paid in October. Called in December asking as I had not received statement they were more concerned with updating there …
I was only with this company for 5 months before paying the vehicle off, even though it was a 60 month loan (paid off early, never a late payment) and they were the most unprofessional people I have ever met. Paid off my vehicle charged me …
This place doesn’t care about what you have going on in your life. I lost my home and fell behind on 1 payment I explained what was going on and they didn’t offer any help just kept on asking when I would have the money to pay. Not only …
disgusted ! Do not ever try to deal with this company ! Trying to charge me over $600 claiming don’t have insurance when i do & they sent over the proof. There so mf money hungry it’s ridiculous. Cannot wait until i pay off this dumb car …
Zero star. Out of nowhere I started receiving text notifications on my phone about payments made. I did not have an account with this company. I called twice to have my number removed from the account (don’t know whose account it was) and …
The people who work for this company are so quick to get rude with you the customer. Tried to make a payment today and got hung up on once and i hung up on person once. The employees have no common sense whatsoever. They are more concerned …
I have been making my payments on time every single month, they send me a paper saying I’m 3 months late when I have receipts saying I made my payments. They are more concerned asking you all these questions every time you call rather than …
Terrible company, very rude, been hung up on and was not treated nicely when asked to move the date of my car payment, I have never missed any payments or ever been late, would NOT recommend.
I hated to even give this company the 1 star! this company is a JOKE!!
THEY WILL NOT GIVE YOU A BREAK AT ALL IF U WANT TO PAY OFF YOUR LOAN! The people there are RUDE! they already collected more tan $10,000 off of me in interest, …
well i do not know if i have done a review yet . if i did well this will add to that for sure . seeing all the negative reviews form personal interactions, mine today was one of the best i have had in a long while dealing with any call …
This company is terrible. Currently too upset to write a detailed review. If you feel down on your luck, just wait it out. 24% Interest rates, they remind me of a loan shark. Customer service sucks. All of the above. If your dealer uses them choose a different dealer!
Horrible company. I have automatic payments set up every month because I don’t like being late on my car payment, plus I try to avoid late fees as much as possible as they like to overcharge & don’t hesitate on doing so. Their automatic …
All those Good reviews you see ? They’re 100% fake this is absolutely the worst finance company you can go with HIGH INTEREST,BAD CUSTOMER SERVICE ,FRAUDULENT,and always 7 months late when it comes to reporting to the credit bureau,I …
I would give 0 stars if I could I called them to tell them my payment would be late because I was in the hospital for 2 weeks with covid and they sent someone to repo the vehicle and they took the vehicle absolutely disgusting
-0 stars if that’s possible. When I went in to buy a car, they told me this would be my bank that I’m financing through. Little to my knowledge did I know I was gonna be jumping through hoops to get my money back. I bought a brand new car …
Everything was fine until I had the car paid off. The following month after paying the car off I was charged the full car payment by auto pay, you would think that would get shut off once the account has been paid off. I had to sent a bank …
This one incident left me with a sour taste in my mouth. I didn’t pay the late fee but I made the regular monthly payment well before 30 days. The agent told me “if you don’t pay the late fee we will report it on your credit as a 30 day …
They never answer the phone. I’ve been calling for months to get a refund and they never answer. I’ve had to wait for 30 plus minutes and then the call gets dropped! Absolutely horrible.
Terrible company to do business with. When I bought a work truck, I went with whatever financing the dealer suggested, which was irresponsible on my part. Many don’t have the option to choose what financing they choose, I did and went with …
I would not recommend my son passed away last month after being born In September and required 24.7 medical attention so I couldn’t work and has to worry bout his funeral ask them to give me time until my taxes came and they still came and …
I paid off my car. I’ve been waiting almost 2 weeks and I still have not received my title. These people are horrible horrible. Horrible don’t finance anything with them horrible customer service also
Horrible sent proof of insurance 12 x in 2 yrs still sayin they ain’t got it I told dem come get this gggghhggcfcccc before I hhggjjh huh bb & that’s when they changed there tune still till this day tryin to charge me more on ins while I have full coverage try to talkin to them I rather talk to Bart Simpson 3rd grade type adults
Frauds!!!! We have absolutely started a lawsuit!! They took over $2000 out of my pocket for a warranty through another company they didn’t even pay!! Where’s my money??
These people are rude,and very unprofessional, we will NEVER do another deal with this company again. And god forbid something happened you payment is a day late they will call and harass you and after 7 days they start calling your references like you are months late.
Worse company I have ever dealt with! I have missed one payment trying to charge me over $1500 dollar in late fees and I get threatening voice mails from them! Now they have blocked my account from making any payments yet they want to be paid smh! I will be filing with the bbb!
First of all, I wouldn’t trust the reviews that they’re getting with all the five stars. It’s obvious they’re being faked because they’re all coming in at the exact same time. Just beware. They’re faking them because the ACTUAL reviews this …
Is there lease than one star I should go with. Those people are tricky 4 days payoff letter they did not send it for a couple days and they just keep cheating me. The last phone call telling me that my email address is mistaken . Was so stupid was going with them getting a loan . Without see those reviews.
A group of people just doing there jobs yes the calls can get annoying yes im always late but this company has more giid people than not. I wanted a car . Right,? They got me in one. Yes im going to be rifinancing to get a better rate but …
I’m rebuilding my credit and was ready for the high interest rates. I’ve had a reasonably good experience. The phone staff are helpful. I set up autopay so my payment is never late. The vehicle I bought needed a major repair (cam and …
Every month I pay extra on top of my required amount so that if I ever need to pay later I can and its paid off quicker. I have been paying over by 45 dollars for over a year. Well last month I decided I was ahead enough and could skip a …
This is the worst company I’ve ever dealt with. They are always trying to over charge me, each time I talk to someone different nobody really knows or whoever is very very rude. I’ve always made my payments early. If you can I would avoid …
I called to see if my deferred payment was approved and Esmeralda helped me she went above and beyond to find out if it was approved she stayed on the phone with me and explained to me how everything worked and gave me some options. Once we …
Horrible.
(Translated by Google) Never go near this place the worst of the places that exist in the United States !!! …
(Translated by Google) They are irresponsible The report of my balance for the credit they never send it They gave me more money than they supposedly owed for insurance me having GEICO is a robbery my people I am still fighting with these …
(Translated by Google) The worst bank, for a late payment they ordered the car to be lifted without looking at the 5 thousand dollars that had been given upfront and that no payment had failed, some scammers in every sense of the word, when …
(Translated by Google) The worst in finance. I want another company to acquire my financing and run from this crooked company
I don’t even recommend this, I don’t know if it’s a service or tone without a …
I’ve had insurance my entire loan and they charged me for their insurance. Still not update on what’s really going on. Worried once it’s paid off I will not receive the title.
Don’t waste your energy. 1.8 stars 🤣 …
Stay away!!
Great service
Just horrible!!
Rude and unprofessional.
Very low performance
Poor communication and management.
Costumer service is really bad
VERY UNPLEASANT ! UNPROFESSIONAL! AND RUDE !
Awesome people! Thanks for everything!
I’ll never go to them again
Never had issue with them.
SCAMMERS!!
Supervisor very rude and unprofessional when they call your phone.
Sold a vehicle through the auction after declaring it a total loss.
Paid loan off so happy to be done with them
Very unprofessional and rude staff . This is the worst company I have ever delt with .
RUDE & UNPROFESSIONAL COMPANY NEED NEW MANAGEMENT BAD PEOPLE ARE GETTING SICK & TIRED OF THE DRAMA ACC!
Terrible customer service. Staff is rude don’t know how to work with customers. I would not refer them to anyone.
They CHARGE customers to make payments what a JOKE!
BAD CUSTOMER SERVICE ,
THE EMPLOYEES ARE SO RUDE AND THEY GIVE YOU A BAD ATTITUDE .
Pay your payment on time and there are no problems!
BEWARE. This company purchases items from vendors and after delivery disputes the payment with their financial institution as fraudulent.
Constant harassment. All the information they need is on file. Bills are paid. Leave me alone.
Great team nicole, Theresa and darlene big thank you from Jacksonville Florida
HORRIBLE HORRIBLE CUSTOMER SERVICE
Worst place to get a loan don’t do it the will take your car and then sue you make u Pay for a car u don’t have
Gave me aloan when i had no credit interest was high
Don’t do it. This company is Ghetto on all levels. You can tell just by looking at their website.
GREAT TEAM LOU & JOHN, OUTSTANDING FUNDING, FAST CALL BACKS. OHIO DEALER THANKS YOU! FIVE STARTS!!
After being late on payments and working with the staff, the are not only helpful, but friendly and get to know you on a personal level.
These people are a bunch of losers and the owner most be a total moron for letting these idiots work for him.But it kind of makes sense they know people who have to deal with them are desperate for financing.
Horrible customer service this lady literally argued me down after I repeatedly asked for a supervisor she told me know and told me that I understood exactly what she was telling me and refused to let me speak to a supervisor I had to hang up and call back to speak with someone else
Them clowns reopen a closed account on me from 2012 lol chapter 7 I say
Rude and don’t report to the credit bureau
New online payment is a hassle and hard to use! Go back to the old payment method
Not even worth it. You are better off Catching the bus or paying for an uber to save up and buy a used car..
Very rude and unhelpful employees. Will definitely be refinancing soon. Would not recommend
Bad customer service the employee there is rude all the time how do I get in touch with corporate? Something has to change they don’t even deserve a star that’s how bad they are
Very High Interest rate, but they did give me a chance. Haven’t had any problems with customer service.
Don’t use this company at all.they lie cheat and steal your money.get your car loan anywhere else but not this company.
Years after my son has paid off his vehicle from this place he is still dealing with issues with this company !! Their ENTIRE staff is rude and unprofessional and quite frankly I’m not sure how they are still up and running
Really bad customer service and the manager in charge Brian never answers the phone when the customer service representative can’t help or are rude. Honestly wouldn’t recommend doing business with them.
Finance a Chevy Silverado for 36 monthsHad no problemGreat company
My fiance was called an immature child because he tried to make a payment in my name. Customer service is piss poor to say the least
KEEP YOUR RECEIPTS. Emotionless scammers. Apparently you get penalized for paying extra? Finding a lawyer since ACC wants to play money games.
VERY BAD, THEY HAVE ATTITUDE, PLAY WORD GAMES & REFUSE TO HELP ANY PROBLEM
Gave them a 1 but truly deserves a 0 they called me a liar and told me dont have time for my probelms and misfortunes.This place is a joke feel bad for anyone who goes through them get out now!!!!
Worst company to do financial business with. I DO NOT RECOMMEND THEM TO ANYONE!!!
I’ve never had a problem with anyone I’ve dealt with understanding, personable, responsive
The worst finance company ever period
They did a great job they help me a lot no body wanted to loan me at 0% credit but they took a chance on me after two years my car payed off my credit 730 score
Manny from the repo department is rude, cuts you off, and is not willing to work with you on anything.
I’m grateful this company is around. My credit wasn’t very good and this company financed me, which is helping me build my credit back up.
No problems with customer service at all. Waldo and Ms Hennessey have always granted extra time to pay if needed.
Will help people establish or rebuild credit. I have had the opportunity of working with them in finance and getting dozens of people into vehicles when other banks said no.
Far down one of the best finance company’s I’ve been with…….. Staff if really friendly definitely going back after paying of my truck thank you guys
It’s crazy the people they give good reviews say the people are so friendly What planet are they on everybody I talk to has an attitude and that’s with me talking nice to them Just look at all the reviews more than good.
Worst company to deal with. Honestly wish I never financed through this company. Shady as heck!!
horrible, horrible and then more horrible. they care about nothing please go elsewhere if you need a loan. you can’t be that desperate to go through this outfit
Kendra stop harrasing in times like this we don’t have a job this corona virus makes it difficult for us for your payments how can we make your payments if we depend on a job and there is no jobs…
we are commercial Dealer and worked with Automotive Credit for last 4 years,its very easy company to deal with for our customers,We have many lenders to work with But Automotive Credit is way Different and better.
These are some of the most unprofessional people I have ever worked with. They have no respect for other people’s privacy. They are a joke.
Won’t update my pay near me profile shows I’m behind 3 months and I’m not
Helped me out even with messed up credit I’ve had no problems honestly cant complain no one has been rude to me YET I see a lot of complaints about them wanting there payment and not understanding the situation but honestly no Lender will give you time or Waite without some type of fee being applied
Employees have condensing, argumentative attitudes and proceed to interupt you so they can read a script. Awesome job at hiring the worst possible people to deal with you customers!!
Horrible people customer service is terrible they act like they know everything. Like I’m sorry I didn’t know you have to put so much of your point of view on my payments what kind of company do you guys run here. I felt disrespected on my payment and how they talk to me
They never bother me lol, never had an issue they have even worked with me on a few payments. They also have a way to pay your payment directly from your paycheck!
The staff is very unprofessional very rude and they call you back to back to back. If you’re late one time or a couple days they give you such a hard way to go no lead way what so ever. I can’t get out of this car fast enough
because they work with you I never had a problem if I’m late they would call me to inform me and asked when can I pay my payment I’ll let them know and they accept so I’m grateful!!!! And thanks a lot.
If they had a #0 I would give them it. They really rip you off every month when you pay.you shouldn’t have to pay them to make a payment. That is just straight wrong.
They are very unprofessional since I been with them i had 2 people on my case, I just wanted to be done with them so I paid 1500 to give me a better payout amount where they tell me that the person malingering working for them anymore and …
Its times of covid and when my account even goes late 1 day they call my phone REPEATEDLY expecting me to answer you get your money when you get your money all that harassment I’m going to start playing ball back they better learn I’ll go get refinanced in a heartbeat
Worst customer service ever! People that work there talk to you like your trash! Wouldn’t ever recommend this company to anyone. I’d rather walk to work than ever get a loan thru them again.
I thought I found a good auto loan company to help rebuild my credit
I ran into some personal issues that are currently out of my hands …
Called to asked about a deferment and talked to a lady names Mrs. Pratt and she was very rude and nasty at 8:10am. It’s ridiculous that someone works in customer service to help the customers and they are so rude and unprofessional to the point where you have to tell them to stop yelling in your ear.
WORST COMPANY TO DEAL WITH, COMPLETELY UNPROFESSIONAL. THE HIGHEST INTEREST RATE I HAVE EVER HAD. THE WORLD WOULD BE A BETTER PLACE IF PIECES OF GARBAGE COMPANIES LIKE THIS DID NOT EXIST. STAFF IS RUDE AND NASTY AND UNWILLING TO WORK WITH …
Been with them for 7 months still in my grace period woke up to a 44 point credit ding for late payment Oct 1st hmm been reported the last 6 months excellent payment history sadly with the ding already made they can have the car back the vehicle isn’t even worth the 25 grand it will end up costing me after the 48 months
Great Lender to work with. They worked with my credit problems and gave me a great rate. Now I ‘m on the road to Good Credit again. Thank You Maria from California office…
The car place we got the vehicle from sold us a lemon. I am a healthcare worker and they would not finance another vehicle without more money. I have to walk too work now and pay them.
If the had negative stars I would put -5. By far the worst company I have every dealt with. I DO NOT recommend financing anything thru them. STAY AWAY!!!!!!!!!
Good experience with ACC . I would definitely use them again
If I could give no stars I would these people are THE WORST. I dont see how they sleep at night taking advantage of people who are in desperate need. I cant wait until I get out from under these horrible people. They will rob you blind then talk to you like trash while doing it. Even if this place is a last option, FIND ANOTHER WAY!
They rude and they changed you for everything on car payment when u try to make a payment..
On the phone online .. they so bad there customer service.. …
financed a 37k truck made every payment of 736 dollars for 2 years straight with 16k in interest no option to refinance. if u have bad credit and no bank will get u a loan this is the place to go.
I really dislike this company. The fact they they’ve been harassing me every day even after telling them I’ve lost my job during this pandemic they don’t care at all. They also tried me before on saying I never made my payment when I have ALL MY RECEIPTS. I WOULDN’T recommend them at all.
Horrible customer service, can’t wait until I can get another loan. High interest rate and very unprofessional staff. Still not sure how they assess late fees. I get a different answer each time. Stay away from this company if at all possible.
This Hass to be the worst place to ever get finance for a vehicle my truck was stolen they told me that they couldn’t help me I had to fight with them for four months I had a balance of 14,000 starting balance at 23,000 the insurance …
High pressure and rude collections if your even 3 days late. They are already threatening to come pick up your vehicle. Most auto lenders work with you in between pay cycles. And will wait a month or 2 behind before the repo talks happen. Not these guys
Very rude and horrible customer service! They have no filter or respect for customers. My check payment was lost in the mail and they gave me no grace period to make the payment. Mostly their customer service agents are rude and disrespectful! If quality service is big for you, do not use this company!!
I didn’t like anything about the company they are very rude and mean to their customers. I talked to a guy name Ramon and he stated to yell at me and talking over me as a customer. I told his manager joe Dorian and he didn’t even care that …
this business is the worst business ever I cant wait until I can switch I talk with a lady name Debbie who says she is the supervisor on that shift she argued with me about a payment telling me she then heard every lie there is. I recorded …
The car deal i got my car from sold me a broken green title car and theys guys know about it and still tried coming after me for the money that I told them im not paying in tell my car is fixed they refuse to fix the car refuse to do …
Repo my truck. Told me I can get it back but couldn’t tell me how much for 24 to 48 hours. And of course repo department is closed on weekends. When repo truck no warning or knock on door. Only rating 1 star cause I cant rate any lower
Kendra always has a piss a$$ attitude and will go back and forth with anyone for the sake of being more unprofessional. I don’t know who she thinks she is but it’s very disgusting. (Reported) I had a pleasant experience with Ms. Charlotte however.
Customer Service is horrible, Rude staff and the ones with good Customer Service will give you the wrong information and advice you to call back and when you do, you get an extremely rude person letting you know the Don’t have the information of the payments you make to them, which is very bizarre. I would stay away.
This is the absolute worst place to do business with I have ever done. A people are so rude I can’t believe Especially the supervisors Talk about customer service there is none Do not do business with this company When it’s time to pay off …
If I could give a worst review I would. Don’t work with them
I’ve had them for 2 years before I refinance with someone else and it was 2 years of hell fees and lies, all the workers are super rude and love to harass u over the one do not work with this company there are trash. I wish I could give them 0 stars
Just bought a car and financed it thru this company. Paid my first payment early even! And still getting letters threatening to take my vehicle for other reasons! Seems like they want to repo!!! Rude and unprofessional
First of ALL!!! PLEASE BE WARY OF THESE FAKE 5 STAR REVIEWS. I say fake bc this companies lack of ethics shows from compliance all the way to collections. This companies representatives (the face) of this company are arrogant & only …
I didn’t have a problem with them. I paid my note on time and if I needed more time, my agent was kind enough to extend me the time I needed. Yes, the interest is high, but if you had better credit you wouldn’t need them. Beggers can’t be chosers. I would finance through them again.
This company is the worst!! I have filed a lawsuit against there unprofessional asses! My car was paid off in August 2017 and they won’t send my tital to my car and they tried to repo it! Wth!! They are very rude over the phone.. I want …
I didn’t get bills in the mail at all to remind me when my payment was due every month. Every time I called there they were so unprofessional about everything I FINALLY paid my car off in September so I don’t have to deal with these rude …
They don’t even deserve 1 Star. Horrible customer service when you first call in. The first person that answered hung up on me 3 times before I could get them to speak with me. My phone had no voice issues they could hear me just as good as anyone else I called to troubleshoot. Zero Stars i would give them. Avoid them if possible.
I simply could not be happier with my experience on my Truck. Had minor issue they jumped all over it. Forget payments due to my ADD they don’t get all bent…and good mechanics. Who does that nowadays? A+++
I actually have no problems with them They seem to be courteous and professional and gave me a deferment once before.
After reading the post, I didn’t feel alone with my experience with this company. I was suckered into the loan with an extremely high interest rate & an even higher monthly payment because just as most have said, my credit isn’t the best. …
Reported my volunteer repo find out they put in as a charge off on my credit and they sold this car once a dealer sells a car less or equal value it no longer should be on my credit for full amount
I cannot stand this company. They are extremely rude. They tell me to call back with the confirmation number of the payment and when I do, they do not know what I am talking about and transfer me to the worst person in that company. I do …
If I had a choice of the number of stars for this company I’d choose zero. Just a bunch of fat old heffas that hate their jobs & take it out on the customers. I been hung up on several times today for not giving my account number fast …
I understand reviews vary in opinion but let’s make it clear that not everything is as you read. I had a couple of mishaps and did not have spectacular credit. However, Maria was able to work with me and provide me the opportunity to …
The worse company ever with the carlot. Wont help correct the situation but want to be paid unique motors and acc are scammers and the employees are rude and unprofessional.if you want to be scammed out your money these are the perfect people to scam you
You know, honestly I’m surprised there’s been this many negative reviews. I haven’t had a single problem with them so far. When I’ve needed to call customer service, I’m taken care of and off the phone in less than 10 minutes (which in …
Mary Beth calls me daily. I won’t answer her calls anymore so what does she do, calls my family and friends on my reference sheet and tells them they need to tell me to answer her calls. Very Imbarassing! Not to mention I’m only a week …
It’s too bad you can’t give a rating lower than 1 star. This company is trash! Trying to work with them, and get them to work with you is trying to negotiate with illiterate terrorists. “Staff” is super rude, you can’t call that customer service! Im shocked they are in business! I’ll be filing a complaint with the BBB.
Wish I could put no stars the will breach there contract and do everything they can to steal from you as well as lie over and over and be very rude worst company I ever delt with
They do give you a chance, but as many have stated, the customer service is not the best. Very high interest rates. I do like a man named Mr. Ray Tompkins. He worked with me and was very understanding. There is one worker named Ms. …
I pray you checked the reviews prior to accepting this loan. Their business practices are ruthless and they are nasty. This company went beyond boundaries to obtain what was theirs. I never hid the car nor did avoid contact with them. …
I had a customer abandon their financed vehicle at my shop after refusing to pay a $2,600 bill on his BMW. ACC contacted me later in attempt to repo the car and offered me $500 on the bill. Mind you, this is a company that brings in 50M a …
Don’t expect a call back or an email if you have problems, I’m o automatic payments and want to change the amount but they won’t even respond to doing that, they charge you extra for anything. Stay away from here if you can help it
Sue is great!! She helped me out today with sending info to DMV & she was prompt & very professional. Thank you Sue for being so kind and caring about your customers!!! You made my moving situation a lot easier!!! I hope she gets recognized for being a great employee. Blessings! Once again thank you for your help!
I’m an automotive dealer and have worked with many different lenders. ACC is by far the best for bad credit loan terms and working with customers in cases on unexpected payment issues as long as the customer calls in to make arrangements and keeps contact.
The people that are complaining dont pay their bills. Of course there’s a fee to pay online. It costs them money to have the payments processed. I know several people personally who work there and they are the best. All ages, nationalities …
it was my first time financing a car, and i had no credit prior, so i expected a high interest rate. but 26%!? when i refinanced with my credit union after seven months of $260 payments, apparently less than $200 of that went toward …
I wish i could give a 0 star rating ..my payment is less than 2 weeks late due to have to pay a large vet bill to keep my dog alive and another medical bill for myself to have a test done that is cancer related. I let her know today that my …
Only thing I will say Good about them is that they gave me a chance. I didn’t have any credit. But they we’re a headache. They were very rude especially Mary Beth. They also lost a payment back in March of 2015. I wasn’t notified until September. I have a year left to pay my car up. I wouldn’t recommend them to anyone.
• Worst customer service I have ever had. Spoke to a women named Kendra, her extension is 1283 if you get her for service request someone else. She not only hung up on me twice, but she put me on hold while I was in the middle of talking. …
Never in my life have I gotten such rude customer service. I made sure I got her name KENDRA. Customer service at it’s worse! If your so unhappy with your job find somewhere to work or better yet get educated or pick up a skill so you won’t …
Incredibly unprofessional. I’ve never been late once but had to be a few days late this month. I notified them in advance. They hounded me and called and I answered it, being completely upfront with them. They gave me a shake down asking me …
I don’t like them period. They raised up my cost of the vehicle it was 9,983 now 11, something which is ridiculous and I was only late once not twice just once so call me everyday now harassing me about a payment I only get paid on Fridays …
To be honest with you I don’t understand the negative views I have been with them for quite a few months now and I have not had any problems they were very easy to work with. I will go through them again for another Car loan
Make your payment on time every month and they still call you. Because they don’t update 😒 the system. So than you get a late charge for no reason….. …
I called to ask why they hadn’t reported my on time payment since November of 2021 made a payment a few days later and checked my credit today they closed my account and my score dropped 29 points
Horrible customer service. Only when they need a payment is when they actually want to talk to you. Never will I go with a company this horrible again. Please listen to the reviews. Had 3 different pay off amounts and I still haven’t been able to get the right one. Anything for more money so you can’t be done with them
Purchased a vehicle for my son 6 months ago and still don’t have the title. When I called customer service they were rude an said it wasn’t their problem. I did speak with a title coordinator named Sue who was professional, however, she …
Complete joke…Here’s some of the choice things they’ve told me..
Our statements come from a 3rd party and we can’t reprint you one.
Our system doesn’t show your account number. …
I got a car loan from this company April 2019. My main artery ruptured, which I caused an Aortic Dissection that lead to open heart surgery. So, of course I was temporarily unable to return to work. I was on a temporary fixed income and …
This place is a joke. No payment option is processing free. You can’t get a payoff document sent to yourself and you can’t find any of your loan information on their website. Their statements barely show you anything and their agents are …
This is the absolute WORST company as far as customer service goes!!! They employees are so utterly rude it’s ridiculous!!!!! They treat you like crap if you’re struggling to make your payments and they make you feel bad about it!!!!!! Mrs …
Terrible customer service, car has been paid off for 2 years and I still haven’t received my title. I’ve been in contact with them numerous times and keep getting put on a run around. I will spread the word to everyone I know to not be financed through your company.
Never had a problem. Seems all the 1 stars are from people that shouldn’t have loans to begin with. Talked to a few of their people and they were all kind, and very professional. Made my payments on time, and they dont bug me. It’s really …
They are reporting late payments to the bureau of credit, and now my credit score was reduce 32 points and it was late just one weeks. WrF!!!! This company is a SCAM…
PLEASE AVOID THIS COMPANY LOOK at their reviews have your lawyer ready. Every bad review I read happened to me horrible company I am gonna find a lawyer they claim to know the law ! I am so hurt by them . They asked me why I wasn’t …
Very unprofessional, the people that work for this company are rude. Also they have an extremely high interest rate. I should of done my research before getting a loan threw this company! Call harassing me even after payment had been made …
Worst finance company around. From day 1 they have been a nightmare – we are almost 3 years into the loan and it hasn’t gotten any better. High pressure collections – they don’t understand that “life happens” to anybody. And no grace period …
Run from this company. Worse comapny ever know im going to have to refinance because there interested are stupid on june 11 2021 i had a balance of 2877 july come pay 211 plus 5dollars interested for online it should have drop to 2666.61i …
I am very disappointed in the service I have received from this finance company reguarding covid-19. I was told false information by an employee who told me my May payment would be taken away and put at the end of the loan to help with the …
Paid off my loan in may 2020, made payment and to thier slow processing time and reflected on my Experian credit report as late pay . Fkn scumbags. Do not finance with this company bad business integrity and you will regret financing with them
Gave me a loan with wretched credit, they have a ten day grace period for late payments, been late one time but I let them know ahead of time. The grace period includes not reporting to the credit bureaus. Interest rates are ridiculous …
If I could give 0 stars, I would. These are the worst people to possibly deal with in human existence. They are very rude and unprofessional. We had a mishap with sending a payment to ‘Credit Acceptance’ which is based in the same area …
My first review was nasty and mean and I was having an awful day. They have been amazing so far and we will use them again in the future. The fact that they gave us a loan when our credit isn’t so great is awesome, and they’ve always been …
It never fails the same old nasty rude women answer the phone with their nasty ghetto attitudes. Thank god I am no longer a customer. I can’t think of one time where a decent person has answered the phone and I just laugh at how rude …
I make my payment on time every month. There was a change in the company’s “insurance” company and they started charging me for insurance even after I provided proof. I have given this proof at least 4 times. Now they are reporting to my …
*UPDATE FROM BOTTOM REVIEW*
I have no idea what happened! This company started off really promising. Everything went well starting off. Recently however, things are looking extremely …
STAY FAR FAR AWAY IF YOU ARE LOOKING TO FINANCE DO NOT CHOOSE THIS COMPANY PLEASE FOR YOURE OWN SAKE THIS COMPANY IS COMMITTING FRAUD AND THEY GIVE OUT FALSE LOAN TERMS
Absolutely horrible company they couldn’t care less that my state was shut down and I lost my job yet the lady in the phone said well michigan is open. Ya well I don’t live in Michigan lady then flat it told me to get a new job like that …
I see a lot of one stars so I have to write a review. I’ve had this loan for 13 months. …
This company is the worst auto credit company ever they report me late on payment when I make all of the payment on time because they have the ability to do what they want when they want. The most ignorant and irresponsible people ever I …
I am very dissatisfied with this company. The customer service is horrible, they are rude and won’t work with you at all.
Called customer service got a new loan got a great rate and payment
This is the WORST COMPANY I HAVE EVER SEEN OR DEALT WITH . I repeat do not finance your car or anything with them !!! I have made multiple payments to my car and they do nothing but tell me they have seen nothing but one payment is only …
Called many times. Reports to credit agencies always 2-3 months behind. Here it is Christmas Day. They last report paid in October. Called in December asking as I had not received statement they were more concerned with updating there …
I was only with this company for 5 months before paying the vehicle off, even though it was a 60 month loan (paid off early, never a late payment) and they were the most unprofessional people I have ever met. Paid off my vehicle charged me …
This place doesn’t care about what you have going on in your life. I lost my home and fell behind on 1 payment I explained what was going on and they didn’t offer any help just kept on asking when I would have the money to pay. Not only …
disgusted ! Do not ever try to deal with this company ! Trying to charge me over $600 claiming don’t have insurance when i do & they sent over the proof. There so mf money hungry it’s ridiculous. Cannot wait until i pay off this dumb car …
Zero star. Out of nowhere I started receiving text notifications on my phone about payments made. I did not have an account with this company. I called twice to have my number removed from the account (don’t know whose account it was) and …
My car only lasted for two months. Do not buy a vehicle. Here you will get played
The people who work for this company are so quick to get rude with you the customer. Tried to make a payment today and got hung up on once and i hung up on person once. The employees have no common sense whatsoever. They are more concerned …
I have been making my payments on time every single month, they send me a paper saying I’m 3 months late when I have receipts saying I made my payments. They are more concerned asking you all these questions every time you call rather than …
Terrible company, very rude, been hung up on and was not treated nicely when asked to move the date of my car payment, I have never missed any payments or ever been late, would NOT recommend.
I hated to even give this company the 1 star! this company is a JOKE!!
THEY WILL NOT GIVE YOU A BREAK AT ALL IF U WANT TO PAY OFF YOUR LOAN! The people there are RUDE! they already collected more tan $10,000 off of me in interest, …
well i do not know if i have done a review yet . if i did well this will add to that for sure . seeing all the negative reviews form personal interactions, mine today was one of the best i have had in a long while dealing with any call …
This company is terrible. Currently too upset to write a detailed review. If you feel down on your luck, just wait it out. 24% Interest rates, they remind me of a loan shark. Customer service sucks. All of the above. If your dealer uses them choose a different dealer!
Horrible company. I have automatic payments set up every month because I don’t like being late on my car payment, plus I try to avoid late fees as much as possible as they like to overcharge & don’t hesitate on doing so. Their automatic …
This company is a joke and will post late and negative post on your credit but cant tell me why and when my $2000 paid towards my payoff!!!
GET OUT WHILE YOU CAN,, LITERALLY ANYONE ELSE WOULD BE BETTER!!!
There’s a darn good reason they only work with dealers and WILL NOT work the the …
All those Good reviews you see ? They’re 100% fake this is absolutely the worst finance company you can go with HIGH INTEREST,BAD CUSTOMER SERVICE ,FRAUDULENT,and always 7 months late when it comes to reporting to the credit bureau,I …
I would give 0 stars if I could I called them to tell them my payment would be late because I was in the hospital for 2 weeks with covid and they sent someone to repo the vehicle and they took the vehicle absolutely disgusting
-0 stars if that’s possible. When I went in to buy a car, they told me this would be my bank that I’m financing through. Little to my knowledge did I know I was gonna be jumping through hoops to get my money back. I bought a brand new car …
Everything was fine until I had the car paid off. The following month after paying the car off I was charged the full car payment by auto pay, you would think that would get shut off once the account has been paid off. I had to sent a bank …
This one incident left me with a sour taste in my mouth. I didn’t pay the late fee but I made the regular monthly payment well before 30 days. The agent told me “if you don’t pay the late fee we will report it on your credit as a 30 day …
They never answer the phone. I’ve been calling for months to get a refund and they never answer. I’ve had to wait for 30 plus minutes and then the call gets dropped! Absolutely horrible.
Terrible company to do business with. When I bought a work truck, I went with whatever financing the dealer suggested, which was irresponsible on my part. Many don’t have the option to choose what financing they choose, I did and went with …
I would not recommend my son passed away last month after being born In September and required 24.7 medical attention so I couldn’t work and has to worry bout his funeral ask them to give me time until my taxes came and they still came and …
I paid off my car. I’ve been waiting almost 2 weeks and I still have not received my title. These people are horrible horrible. Horrible don’t finance anything with them horrible customer service also
Horrible sent proof of insurance 12 x in 2 yrs still sayin they ain’t got it I told dem come get this gggghhggcfcccc before I hhggjjh huh bb & that’s when they changed there tune still till this day tryin to charge me more on ins while I have full coverage try to talkin to them I rather talk to Bart Simpson 3rd grade type adults
Frauds!!!! We have absolutely started a lawsuit!! They took over $2000 out of my pocket for a warranty through another company they didn’t even pay!! Where’s my money??
These people are rude,and very unprofessional, we will NEVER do another deal with this company again. And god forbid something happened you payment is a day late they will call and harass you and after 7 days they start calling your references like you are months late.
Worse company I have ever dealt with! I have missed one payment trying to charge me over $1500 dollar in late fees and I get threatening voice mails from them! Now they have blocked my account from making any payments yet they want to be paid smh! I will be filing with the bbb!
First of all, I wouldn’t trust the reviews that they’re getting with all the five stars. It’s obvious they’re being faked because they’re all coming in at the exact same time. Just beware. They’re faking them because the ACTUAL reviews this …
Is there lease than one star I should go with. Those people are tricky 4 days payoff letter they did not send it for a couple days and they just keep cheating me. The last phone call telling me that my email address is mistaken . Was so stupid was going with them getting a loan . Without see those reviews.
A group of people just doing there jobs yes the calls can get annoying yes im always late but this company has more giid people than not. I wanted a car . Right,? They got me in one. Yes im going to be rifinancing to get a better rate but …
I’m rebuilding my credit and was ready for the high interest rates. I’ve had a reasonably good experience. The phone staff are helpful. I set up autopay so my payment is never late. The vehicle I bought needed a major repair (cam and …
Every month I pay extra on top of my required amount so that if I ever need to pay later I can and its paid off quicker. I have been paying over by 45 dollars for over a year. Well last month I decided I was ahead enough and could skip a …
This is the worst company I’ve ever dealt with. They are always trying to over charge me, each time I talk to someone different nobody really knows or whoever is very very rude. I’ve always made my payments early. If you can I would avoid …
I called to see if my deferred payment was approved and Esmeralda helped me she went above and beyond to find out if it was approved she stayed on the phone with me and explained to me how everything worked and gave me some options. Once we …