Avalon Care Center Federal Way

Skilled nursing, Avalon Federal Way Care Center

The Avalon Care Center Federal Way is a more than 100 beds facility that offers short-term rehabilitation care services. The center provides physical, occupational and speech therapies.

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Avalon Care Center Federal Way Reviews ( 59 )

  1. Absolute horrible staff. my mother got bedsores. covid .lost over 60lbs because the food is horrible …the staff has a high turn over rate. they ignore patients and don’t give showers ..do not put ur loved one here they will come very depressed

  2. This facility billed my credit card without my authorization. They stated they would send me a bill for a family member’s care, but instead charged my credit card without my consent. I would not do business with this care facility and would encourage anyone looking for such services to avoid this facility.

  3. 7 months ago
    My father was here recently and it was a horrible experience. If your loved one is needing ASSISTED living care…I would not recommend this place. Bad bad staff

  4. Avalon Care is a very nice facility. Both of my parents had stayed there, and I have great confidence in their well-qualified and caring staff.

  5. It’s true through medication one is expected to heal and be pain free. However the one medication, “AVALON,” through its chemistry of understanding, compassion, and caring of each of its patients, made the healing process much, much quicker and comes highly recommended. Thank you.
    -Dewayne Paulino

  6. Spent 12 days in rehab after 8 days in hospital. I was well taken care of. All staff treated me with respect and dignity all in a caring and professional manner

  7. The care my MIL got here has been horrible and their response time is more than lacking. We have had nothing but issues dealing with this facility and their staff. It’s like they don’t have parents of their own as I am sure they wouldn’t …

  8. A brilliant professor taught me to love an industry which I once had learned to detest. She opened her heart and I had no choice. I challenge Avalon to be leader rather than just another nursing home

  9. The review below mine is certainly a fake. If you check this is literally the only review they have ever given on Google. Not only that, but there is absolutely nobody at that facility congratulating Heather and Johnathan, for anything, much less a glowing 5 star review!

  10. The most beautiful facility I have ever worked for. The place has a homey feeling in to it clean and well maintained. The environment is very welcoming and everyone is very caring. I love working here.

  11. Fantastic facility. Staff very friendly, knowledgeable, empathetic and efficient. Everyone is always trying to do what is best and right for the patient/resident. Staff understand they are at facility for the residents and outstanding resident care is everyone’s goal. Highly recommend this facility.

  12. This place is amazing to work for and as well as the team I work with. We work together to improve people’s life and caring for them as a whole person not just a patient. We treat them with dignity and respect.

  13. I have been working at Avalon for a few years, and the heart of this facility is huge. The compassion for our residents shines throughout. I am proud to call myself a part of this team.

  14. I just want people to know that if you love your family member DO NOT take them here… We brought my father here back in April for rehab after a fall, That was a big mistake. within the first couple of weeks he began to decline and no one …

  15. Avalon is an outstanding facility for sick or injured induviduals. The staff at Avalon is the most outstand part part.
    Avalon is my forever home &I do not intend to chage it? …

  16. Do you love your family? I would say bringing your family to this nurse home should be your last option.
    When I was there for my grandpa, who passed away after a day of staying in this …

  17. I have enjoyed the three weeks I have been here. Everyone I so nice I haven’t met a mean soul yet. Food is better than hospital and canterberry health. I’m so happy I came here instead of returning to the other nursing home. When I go home I will be ok

  18. Been working here for over 8 years. Both patients and employees are very diverse. Building has alot of personality. Great curb appeal and building itself is well maintained.

  19. First of all, the nurse that I spoke with should learn how to be nicely communicating with patients’ families. she was so cold and authoritative and only answered with either ‘yes’ or ‘no’ and that’s not what we expect from a care giver. …

  20. This facility is very well run and you can tell that they really care about their residents. The administration and staff are knowledgeable and super helpful and the place is nice and clean.

  21. I have worked for Avalon for the past 10 years. I have been in the healthcare field for 11 years and will not work for another place. The compassion the staff give to the patients, professional environment, and the great patients I serve will always have my heart. To wake up everyday and want to go to work is a blessing.

  22. I had a total hip replacement and chose to go to Avalon for my recovery and physical therapy and it was wonderful, warm and friendly. The physical therapists were great always pushing you to get the maximum benefit and the nursing staff was fantastic too! The facility is clean, furnished nicely and smells great!

  23. My Mom lives here and is well taken care of, it’s a nice facility for your love ones to stay at.
    The staff is really caring and keep me updated as I’m my mom’s P.O.A. …

  24. My grandma was at Avalon for almost 2 months. She passed away just yesterday while there. We went to pick up her belongings today and the treatment my mother and I received was horrible. First off we were left waiting for a long time out …

  25. Avalon care center is an excellent facility. People who work here are very attentive and caring. My mom has been very fortunate to be in this facility and they welcome visitors as their family. A lot of activity for seniors and PT And …

  26. My sister was staying for about a month and she was very comfortable . She complains about the cold food and sometimes given warm food. But she likes to complaint for anything. The staffing was OK and professional. I would recommend …

  27. I recently had a post surgery stay at Avalon Care Center in Federal Way. I was very happy with the staff there. They were very positive and attentative to my needs. The atmosphere of all the common areas were cheerful and tastefully done. …

  28. My dad took his last breathe there. May 8th, 2021. I wasn’t informed on even how he died or anything. Horrible nurses can’t even take care of him properly just cause he couldn’t speak English too well cause it’s secondary. I regret the day …

  29. I absolutely love working here! Martina trained me and she is absolutely amazing! Patient and so understanding! Inna and Billy are truly the best people to work with all the way down to Yanna and all the management crew! It’s hard to find …

  30. I have experienced excellent care during my stay at Avalone at Federal Way. The CNAs, nursing staff and physician assistant are attentive and comforting. The administrative staff are outstanding. They make themselves available daily to …

  31. My mother has only been there for a short while but since her arrival. The staff has been very nice and caring. When I asked if they could please bath my mom the nurse had no problem scheduling it. I wanted to thank you all making this a place of peace and reassurance.

  32. Do not send any one you love here. My grandma has been there for a short while and we’re already doing our best to get her out of there. We told them her dietary restrictions, which are being ignored, so she has not been eating. She fell at …

  33. My mother in law was here twice and they took horrible care of her. They lost just about all of her clothes. The food was horrible. Sometimes not even edible. She was there a month the second time and was never given a bath during that …

  34. Avalon’s front desk staff provides a welcoming and efficiently run experience for the customer. My husband recently spent a couple of months in residence at Avalon, and the dedication and professionalism of the front desk staff of Abel and Linda, always provided for an exceptional customer experience!

  35. Wanted to pass on our appreciation for the help and support given to us by Abel Nunez Yubankz, your front desk receptionist. He was critical in making our visits easy as we dealt with the decline and now passing of my sister Susan …

  36. Never go here! Food is horrible. You have to beg for a shower and when you insist on leaving they threaten to call Adult Protective Services if your family picks you up. My poor sister had to take an Uber home! My sister asked for a cup of …

  37. Our son came close to dieing there. We told the nurse you must call 911 now. He was severely dehydrated. As soon as he got to emergency he lost consciousness. The doctor in emergency saved his life by getting fluid into both of his arms at once. If we had not checked in with our son that morning, I think he would have died.

  38. I just wanted to thank you so very much for the efficient, immediate,and caring way you handled the admission of my mother to the Avalon Center in Federal Way. You should be particularly proud of your staff there, especially Ebony, the …

  39. Went there for a job interview. Garbage by trash area was stacked 6 feet high. The grounds looked terrible. The manager interviewing me didn’t have my resume and was asking questions that would have been answered by simply reviewing it …

  40. My mom went there for rehabilitation after her heart attack and open-heart surgery. The staff is very friendly and warm and just really made her feel at home and took very well care of her. We are so thankful for everyone there. Today my …

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