Avid Acceptance

Avid Acceptance LLC

Avid Acceptance began with the aim to fulfill a clear need in the lending industry. Banking had generally become an impersonal experience, and few lenders were actually taking the … See more

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Avid Acceptance Contact Details

  • 6995 S Union Park Ctr, Cottonwood Heights, UT 84047
  • 888-777-9190
  • 801-944-3300
  • Thursday 9AM to 6PM
    Friday 9AM to 6PM
    Saturday Closed
    Sunday Closed
    Monday 9AM to 6PM
    Tuesday 9AM to 6PM
    Wednesday 9AM to 6PM
  • http://avidac.com/
  • Linkedin, Twitter

Avid Acceptance Reviews ( 55 )

  1. this company, in my opinion, badly serve its customers

    Mainly Latinos are not served, you call and they answer that they are going to call you back and they never do

  2. Avid helps people in bad situations get back on there feet. if you are not paying on time they are going to reach out to you and try and collect their money. all of my experiences with them have been great.

  3. If I could give zero I would. The customer service here is condescending, rude, and frankly their business ethics are disgusting and malicious. I won’t go into detail, but I highly recommend you stay away from this company.

  4. This company is the worst I’m going to seek a attorney for discriminating messages Angie Black has left about how I can’t afford a attorney. Please do not go through them. They are unprofessional and unreasonable.

  5. I have read the other reviews on here and I have to say I totally disagree. I have found everyone at Avid not only extremely helpful when other banks would turn their nose up at you. I have also found them to be extremely flexible.

  6. I don’t recommend anyone go through this company . The customer service sucks , the employees on the phone are rude and unhelpful. I keep getting the same person by the name Bradley when I rather talk to someone else or management they keep …

  7. What a RIP off, They doesn’t care what happens bad to your life ,,all they want is their on time pay,ment or they will reposses ur vehicle, Be careful signing contract with this company and I will never recommend anyone to this company , …

  8. Predator Lender, plain and simple. Remember, they came to you, you didn’t seek them out? This is not a bank, so they have more room to rip you off and THEY WILL! 18% interest is not “understanding your situation” or “helping you out in your …

  9. If you can get a loan somewhere else definitely do! This company is by far the worst! They will only call you when it benefits them. I’m not going to go much further but just stay away!

  10. These guys are the worst to deal with. You can be hospitalized and they will still blow up for your phone for payment that’s not even 30 days late. Do not accept a loan with them.

  11. Kevin Haynes is a great Senior Account Manager!! Not only is he easy to talk to you he’s there for you no matter how rough things can be. I admire his patience. I at times get afraid when I’m going to he late on a payment….he makes you …

  12. This Lender specializes in financing for individuals with credit challenges. They offer many solutions to financing an auto loan with credit challenges including financing a vehicle with a bankruptcy on your credit. If you are truly looking …

  13. DO NOT DO BUSINESS WITH THEM! I cannot stress this enough with the amount of hurt and lies this company has done to my family. You really off doing business with a bank or credit union. If Avid Acceptance is your only option then wait until …

  14. They will harass you everyday about your bill even after you have made arrangements so if you block them they will continue to do so threw email, and continue to do so everyday after arrangements “keep a open line of communication” yeah how about leave me alone.. Parker..

  15. Agree, stay away.
    I think it very interesting that they have on the front page of their website that they put people first , because they do not. As in previous posts they are …

  16. DO NOT USE THIS COMPANY!!! All they care about is their bottom dollar and not their customers. They will NOT help you out at all if you can’t make a payment. They only do deferrals after you have been with them for a year, and at that point …

  17. This is the worst company to deal with. Horrible customer service. Yes I know I had a bankruptcy but I was able to pay my car off in full. They have to take multiple payments of $4999.00 because they are not equipped to take a FULL ACH …

  18. Where to start. I hope people read these reviews before signing any paperwork with avid. Avoid them at all cost. I’ve had my car for over 4 years and never been late on a payment. My payment due dates were on the 17th my paydays would land …

  19. The worst company ever never ever accepted a car loan from them they will car you charge you a fee plus late fees I get emails phone calls after 2nd day one time they told my sister from a manager that they will pick her car up and she want even 30 days behind and plus no help what so ever doing Covid-19.interest rates are off the chain.

  20. Ever wanted a horrible auto loan experience? If so, this company is for you. They treat their customers like an account number and not like people. Customer Service is an absolute joke, they will not help their customers if they get behind …

  21. I’ts a great company and they’re willing do work with you through hard times.

    I understand other people might leave a bad review but it’s because I think most …

  22. I paid my daughters car note for her, I gave them a check over the phone for the agreed upon amount, and the took 440.51 too much. We had a recorded agreement of what the total deducted from my bank account would be. They said that they …

  23. The company on the surface seems to be a company that values the every day consumer. I was a consumer for 3+ years never late of delinquent in-fact I paid more then my agreed-ed upon amount to complete service with them rather quickly. The …

  24. Avid acceptance is the worst company no have ever had to deal with. Most companies know things in life come up and you may be a day or two late. Not Avid they start calling your family members as soon as your late. I have yet to find out how they got the numbers but I will. DO NOT DO BUSINESS WITH THESE PEOPLE!

  25. This is a company based on taking advantage of people in poor financial states. Those like some of the reviews that rate them highly are either employees or someone else who benefits off this predatory company. Whether you are in hard times …

  26. Worst finance company that I have had the discomfort doing business with. They are a rip off finance company. I can’t wait to pay my vehicle off and not have to deal with these crooks ever again.

  27. I’m convinced that the 5 star reviews are people that work for or are affiliated with this company because why are y’all so concerned about the ” bad reviews” others are writing instead of commenting about your own experiences? On the other …

  28. Scummy company. They will “help” you with your loan by adding payments to the end of the loan without discussing it with you OR signing documentation. They will send in rental verifications without your authorization as if you have given …

  29. This company’s customer service skills are absolutely horrible. They rude and disgustingly unprofessional. I have never had to experience such unacceptable behavior from a loan company in my life. I wish I never had to deal with them. If a …

  30. Horrible loan company.
    customer service is the worst.
    paid off my load over a week ago and called and asked when i would expect my …

  31. This place is one of the worst finance places to deal with. This is my first time getting a car loan in my name and they’ve continuously harass you about everything and you tell them when your off work and they still call you while your at …

  32. I have had nothing but bad experiences with this company. I have turned them into the BBB and let them handle a dispute and that was the only way this company was willing to cooperate. I strongly suggest you not use this company.

  33. I wish I could put 0 stars they are the worse car company I’ve ever dealt with in my life. Like I have never been late when I ask for a 5 day extension out my grace period they threaten to repo my car I just said If that’s what it is that’s …

  34. Have had one of the worst experiences with this company. I made arrangements for my payments with Amber and I get 2-3 calls a day plus emails from multiple people asking about when I am making a payment. It’s starting to become harassment …

  35. I have tried to reach a supervisor several times with no response. I have called today for the 3rd time regarding my account , I told them they can even email me today as I have called several times and I still received no reply. My …

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