Avista Corp. Credit Union is a Credit Union in Spokane, Washington. See more
Read More| Thursday | 8AM to 5PM |
| Friday | 8AM to 5PM |
| Saturday | Closed |
| Sunday | Closed |
| Monday | 8AM to 5PM |
| Tuesday | 8AM to 5PM |
| Wednesday | 8AM to 5PM |
1411 E Mission Ave, Spokane, WA 99202
Gargage
Avista won the Title of the worst Utilities company in the United States, they increase their rate more than twice a year. The bill doubled for the same amount of usage, the bill is very hard to understand. My wife and I tried many times …
Have always had issues with avista. Winter is the worst. This year our furnace went out so we have been going without heat. My bill that’s due next month is almost 1000. Nothing has changed except no heat. I can’t wait to get away from this company.
My power was shut off (my fault I forgot to pay the bill) we had just had a baby, 3 days old I called let them know I needed electricity right away, the operator immediately switched gears and had our power back on in 3 minutes, he didn’t …
Wonderful company
EXPENSIVE! RATE HIKES!
Worst in everyway…..
Wish there was other options
Avista needs to be removed.
Charge WAY to much. RIDICULOUS
Great customer service.
Way to take advantage of people Avista 👎 …
Terrible company, terrible service, terrible everything.
Too expensive I want something different
Money grubbing, power hungry energy barons! Nuff said?
I love the dedication of the people who work here.
Electric rates through avista are outrageous
Greedy company who takes way too much money from the poor!
Worst customer service ever, employees act stuck up.
Avista has been good to us! 🙂 …
Worst and most expenssive power co in the nation.
Always been a great help and very pleasant.
They are more worried about making money than human life..
Horrible automated phone service, is near impossible to speak to a live customer service representative making basic tasks a headache
May the executives of this company one day hang from the electrical poles.
The are just lazy except when cutting off ur power other than that just lazy
Grabage company disguised as a power company.
Horrible customer service , I wish inland power could take this place over.
thanks for the ASTRONOMICAL price jack…..RIDICULOUS…..this will be devastating for your low income clients.
Their website move-in/move-out feature is insanely ease to use.
Horrible customer service and huge bill increases after the area lost power in the huge storm of 2015.
Poor service, now owned by Canada how do we let Canada monopolize our energy?
Avista has been so good to me and my family
Good customer service. Rates may be a little high but isn’t everything.
Automated service is terrible but once I got in contact with a representative it went smoothly , very friendly customer service agent.
Gee all I want is a shut off notice.I’m a veteran and don’t get any money from that.so I’m really poor.but I’ll I want is a shut off notice.please please please.
Worst electric company ever. Go somewhere where you can get inland power or somewhere else
If I could give this company ZERO STARS, I would. This is by far the most greedy company in Spokane.
Nice bunch of people. They were very receptive to my computer sign on issues.
Horrible business employees dont care act stick up worse monopoly ever when will America open there eyes.
It very frustrating talking with a automated recording. It would be nice to talk to a person
Joe with customer service was very competent and professional, and helped me to efficiently solve my problem. Thanks Joe!
Terrible phone service. Can’t talk to aperson. Need to simply repro that a street light is out.
AWFUL company. AWFUL customer service. Miserable communication skills I would never choose to deal business with this company.
Horrible over charging pos co. $300+ every 2 weeks for a 2bed. Bs company.
Love how hard this company works for our city. They have wonderful customer service and very nice employees.
your new website sucks simply doesn’t allow to pay and the rest of the website looks like you guys have hired a high school student to create that website for you.
Can’t get a live person on the line. I have aquariums and can’t get a hold of anyone to see what the heck is going on!
Called Avista for information–had a wonderful experience with the customer service rep. who went above and beyond in answering my questions.
This place is a joke. Once winter comes they just be guessing on your usage, and your bill will be double or triple the actually amount.
Horrible customer service completely ridiculous staff tried to shut off my power over $20, probably have tweekers running the whole thing, what a joke Spokane
Typically the customer service reps are extremely helpful and knowledgeable, and can solve almost any issue.
They are the most expensive power company I have ever had and I believe they rip off there customers
Not happy with the billing and how they think a decrease in temperature is skyrocketing everyone’s usage! Overcharging and getting away with it!
Literally the worst people ever, but they have a monopoly in the area unfortunately.
very nice people the linemen are very nice and serves is great.Don’t know why they get such bad reviews
If I wasn’t forced to go through Avista I wouldn’t use their services. 0 stars in every category.
My bill skyrocketed for no reason last month. I paid almost 4 times as much on gas!
I go on vacation and turn off all my electronics and some how my bill is almost the same as it was last year.. how does that work?
Avista is F*@$ing ridiculous and I’m pretty sure they know it. Zero star rating if I could. 1 star is just too much for these guys.
Avista is and can be a trash company because of their strangle hold on Spokane.
I just want to say that every time I have called here that the customer service has been super! Good training on their receptionists, all of them!
I’m not sure what customers are complaining about. Every employee I’ve ran into seems like they love working there.
I think when you leave your 1star review, you should upvote all the other 1star reviews. 🙂 …
Used to have Vera at an apartment complex down the road and it charged us about $45 a month, Avista charges us $96….stupidity
I have never had a problem dealing with Avista. Great customer service every time I call 🙂
Thank you to Avista for the tickets to the Indians game tonight. We are taking our 3 grandsons and they are so excited.
Avista offers two ways to report a power outage.
Neither of them work. Thanks for wasting my time.
Lost power at 10:30 pm and power restored by 4 am! THANK YOU! We appreciate AVISTA!
You all complain about how much Avista sucks but the truth is that you have NO choice of who your power supplier is lol suck it butter cup or instead of being a cyber warrior get off your butt and actually do something about it!
Turned my power off before my bill was due. Called and received an I comprehensible explanation as to why.
Reliable power delivery, but no power discounts for owning an EV, even for off-peak hours, not a forward thinking company!
They are hugely over priced they are consistently trying to raise prices. Most expensive power company out there.
I moved to spokane 4 months ago and have lost power 4 times already. I dont know if this is the norm for avista but so far I am not impressed.
These guys just helped out a whole bunch of people with past due bills because of the covid. Had to say the good because they get a ton of bad
Avista utilities technically owns eastern Washington, whatever they want out of your pocket they’ll take it,
every time they want to raise rates, they’ll do it and no one opposes them, we …
They need to be more generous and compassionate towards low income poeple. Spokane really needs more than just one electric provided
Fix the infrastructure and stop stuffing your pockets! The record high heat and your rolling blackouts are going to cause serious harm!
They have employees that throw stuff at your 2 year old kid. One guy Jesse Levi Tilton is a bipolar head case attacked us with his avista uniform on
AVISTA Corp Credit Union is an employee Credit Union and I have been using them since 1990. Top notch and no compaints, keep up the good work! TW
Wont let me pay so i guess ill get a late charge. Worst company ever, just take my money.
Wow…….an electric monopoly that Jerk everyone around……..we are sorry your bill randomly tripled…….maybe you had 4 new furnaces put in your 800 sq ft. House ……..maybe they are trying to build a new stadium for the indians and are forcing everyone to “contribute”
Wish I could leave 0 stars because of the rude customer service experience I received tonight after being on hold for roughly 1.3 hours.
Wasteful and disorganized legal monopoly. Your utility fees go to their advertising, not to helping customers. Good luck getting them to actually answer a question.
Terrible customer service. Avista ought to at least train their customer service reps to be, at the very least, polite. I wavery disgusted.
Unwilling to provide excellent customer service and makes you pay charges that aren’t directly related to you. This company doesn’t have a heart and is unwilling to work with you on a solution to a problem.
I do not care for the automated phone service. Please bring back real people to answer your phones. We just paid 900$ bill, we know you can afford some real operators.
Quick response time, customer service is helpful and friendly. And great online services for tracking usage and paying bills.
Avista siphons the hard-earned money of you and me into their lowquality business… At least a tiny portion. Most of it goes to the ceo so he can squander it.
Avista is a company dedicated to providing excellent and reliable service to customers while also making significant investments in the community through acts of service and monetary contributions.
Great local power company!
Typical Avista BS. They charge customers for 36 days of service in a billing cycle during the coldest part of the year. This makes makes all six days at the highest premium rate on the bill. Avista will screw over anyone they can.
Law enforcement has to direct traffic so avista can shut off the power for 8 hours a day.
They just get to just turn off power whenever they want, doesn’t work the same for us when it’s time to pay them. F U avista!
Their phone service or automated service is awful.
The so called “cares department” does the exact opposite of care. My mom is disabled and on a fixed income. The cares department never works with her on the bill. It’s pay what we say or else.
Thank you thank you.you guys rock!!! Called yesterday morning and by afternoon you fixed the security lights at my apartment building and I feel safe for the first time in months.may have upset junkies in the neighborhood but thanks to you I’ll sleep well.again you guys rock.thank you
Trying to collect on a debt that is 12 years old will be doing Avista and the debt collector for breaking the law
This company rips people off, they’ll give you a shut off notice even if you pay your bill, cause this company is money hungry. Plus they keep increasing their rates every month, and overcharge you. Avoid this company if you can.
Have just gotten a bill in the mail on Saturday that is dated September 4. It is the middle of October! Tried to go on mine to check my bills and apparently my account number doesn’t exist! Guess I will start my Monday with a totally frustrating call to “customer service” who will as usual have no idea what is going on.
It’s a nasty little monoply that doesn’t follow state laws, and will try to drain you of every cent you have as quickly as possible. there staff are abusive, there collections are aggressive, and they will not make any arrangements for …
January 2021 outage was resolved in less than 15 hours, after the 60mph winds. Good job Avista!
Why does Avista charge us so much? could it be Scott Morris the CEO got paid 5.5 million last year that comes out to be 18.33 for every man women and child in the Avista radius so for my house hold there’s 3 people that’s 54.99 just to pay him.
These people are terrible. They continue to raise prices all the time yet they don’t invest that money in a better system.A potato is more reliable on power than these people
Not sure what to think about this lower South Hill Spokane
Avista are you aware? seems like there’s a lot of traffic going through our power and looks like a threat to our heath & safety
They are just sitting in there work trucks there is two of them left and my green box in my front yard they did not come and check it they are just checking the ones on the street and not in the apartment complex and I have baby’s in my house and no heat for them I’m not happy with them
If I could give them no stars I would. Unethical business practices preying on defenseless families in the winter time. Read the fine print that’s all I can say and hope you never have to setup a payment arrangement.
Puget sound energy can run circles around this place. Avista is so far behind the times. It is sad when you get charged to just speak to a customer service representative. They don’t even have a toll free phone number to call to pay your …
this company is a rip-off an a joke who ever runs this company is an idiot and setting it up for major law suits and the price gouging scamming people here on there bills and no one will take responsibly for any thing I’ve tried for 3yrs. …
I came home to find my neighbors tree had broke a huge limb and was hung up on the powerline. I called Avista and they sent someone over right away the man was very kind and took care of it right away I couldn’t be happier with the service.
They Responded to a gas smell off pines in a strip mall and said it was a vapor gas cloud coming from Broadway leak the day before 7 block’s away and the people instead building experience head ache , burning to breathe ECT avista grew …
Winter bill is outrageous considering I don’t use that much heat,
But you have to hand it to Avista for their quick response to power outages.
So expensive! Cut down on company expenses like the CEO’s $3.5 Million dollar salary that was just increased again by $250,000 while the rest of us suffer with bills we can barely pay! Hope you are enjoying the new Porsche, Scott Morris!!!
Avista Utilities, most all of us simply cant afford these expensive rate and they consistently are increasing. On behalf of all hard working honest people, could you be the light, and make the change in our lives. Its unfortunate to have to reach out in this way but we are all asking for help. Thank you
Tech Kyle was rude and made me feel uncomfortable.
My Avista power and gas bill for my 3500 sq ft home is lower than my Comcast TV or Verizon cell phone bill. People have no Idea how cheap our utilities are here compared to the rest of the world!
Bought the house a couple of years ago, we’ve lost power 3 times since then. Honestly wish we could find another provider. Didn’t like avista before, really don’t like them now!
wELL i HAVE TO POINT OUT THAT IT’S ONLY GOING TO GET WORSE. Avista has/is being purchased by a Canadian company that doesn’t care a whit about anyone’s suffering and will immediately begin ramping up the rates even more than before. …
Avista I wanted to publicly thank you for hanging in there so long without payment during a 2020 and while I recoved from surgery!!!
I feel so blessed to have my bill current. Thanks again❣🕊🙏 …
Feel bad for people that like to live separate lives in their homes. Our prices are astronomically high and there was a power outage and im either at work or in one room. This company is a scam.
Price gouging, money hungry monsters.
If Spokane had any choice, we all know no one would go through this garbage company. Whoever is at the top, shame on you.
Avista provides a really clean and intuitive online account that’s easy to use. I thought my electric bill was high and they even sent someone out to go over it with me and double check my meter.
Absolutely horrible!
They have a monopoly over Spokane County and increase prices whenever they want. …
This company lost my payment check, which forced me to cancel it and pay a fee.
When I confronted them about it, they literally laughed at me and told me to write another check, didn’t offer any reimbursement or sympathy, and when referred …
Nicest people to deal with about anything, always ready to help. Bill is always accurate!
Avista has a monopoly in Spokane. Because of this, they are able to get away with certain customer service things that are unacceptable. For example, billing someone without communicating with them about they’re bill by sending them a letter, or even an email, and then not responding when said customer complains.
My experience with Avista’s customer service has been exceptional for my rental properties and my personal residence. Also, I have lived in several locations in the PNW and in the Midwest and the rates in Spokane are actually much lower.
I had called to inform them that there were tree branches hanging on the Electrical wire pulling the wire down in my neighbors yard. I have no way of contacting them since the houses vacant. She told me to call an arborist because there is …
SCAM SCAM SCAM!!! HORRIBLE COMPANY!!!!! After the storm my Avista bill has increased 17 times what it use to be. This is such a scam, they are trying to make up for all their losses during the storm. My current February 2016 Avista bill is …
I’m a single mom of two teen boys. I live from pay day to pay day. My Avista bill jumped about $100 from last year. I didn’t do anything different. I don’t watch tv as much. I always make sure I pay the bills before anything else. Now I …
Having worked in the headquarters building for 3 years. I find it ironic that Avista raises rates and then pays $750,000 dollars to have the offices renovated with $6,000 dollar pieces of art on the walls. Shame on you!
Terrible company, screws you over for electric and gas prices and good luck ever getting anything fixed or reconciled. Charges double the amount electricity costs here. Great thing you can’t choose your electric company otherwise they wouldn’t be in business!
They fixed power to the neighborhood surrounding the Spokane Humane society and left the animal shelter without power. Who does this? No downed lines or anything but they can’t make an animal shelter a priority to keep animals warm. What a joke.
During the power outages due to high wind. All my neighbors across the street have power but not the rest of us on the other side for the past 24 hours during the coldest time of the year literally almost everyone around us has power but us so annoyed.
Asides for the fact their energy prices are high and it has stranglehold on our electricity market, Avista is a great company. They are quite forgiving when it comes to late payments. Always willing to work some kind of deal when it comes to payments.
If you express that you understand inconvenience of an outage, please let us really know how you feel. Do something about it. These unplanned outages are seriously disruptive.
I don’t know how they get away with ripping people off. My bill has jumped ever since the storm and then I got a reasonable bill ($87) just for the next month to be 3x ($240) what the last one was with no changes. Now how can they explain that one and all my bills say exact not estimated.
Really People? All these negative reviews, bitching about your bill. Take it up with a representative and they’ll take care of you. Sheesh. You all complain but let me tell you from living in the SF Bay Area, you are luck to have Avista, …
Recently had my electric meter changed out to a smart meter and had a unit added to the gas meter so it can be read remotely. I was allowed to schedule the exact date in advance.The contractor was on time, polite and efficient.
Horrible over priced monopoly. Much more expensive than other power companies. I pay my bill on time, so this is not the issue. They’re charging much more than the others on Washington state. Comparing what my bill is to my usage, it is not correct. This company shouldn’t be allowed to charge so much.
Avista’s goal is not customer service or reasonable prices. Their goal is pleasing shareholders annually with ever increasing profits. In addition, they chose an entire city that is known for not being affluent (mainly families that must …
If I could give a company Zero stars Avista would be ontop of my list! ZERO customer service ethics. ZERO satisfaction rates. ZERO insurance that they won’t hike your bill up yearly! This company truly is garbage and has a monopoly hold on spokane which I believe is illegal in WA state but no one cares!
Used to be able to pay in installments over the month but now I’m getting notices once a month about having my electricity shut off… Apparently it costs $300 a month to heat a 2 bedroom house even though I’m not home most of the day and use a space heater at night. Ridiculously corrupt Monopoly of a company.
My husband and I filed bankruptcy in 2014 , they were contacted and asked to surrender all account info to our lawyer , which they failed too. Now they are going after us for something that was suppose to be discharged. We can not buy a …
Because 9 months ago.. my roommates broke a payment arrangement… avista refuses to give me 2 days.. 48 hours… for an extension. They’re making me use energy assistance… some program for people who actually need help… I don’t need …
Very disappointed.
Winter 2017-2018, all of my bills are overly charged. I was not live often on my …
Company is a ripoff. Every since the “great” power outage my bill has been doubled. Its like they are trying to make up for the power being off for a week. My highest bill n 20 years of living here was 110$ in the winter..those were “below …
I just called Avista, looking for information on an upcoming service connection. I was connected very quickly to a helpful, friendly lady. I noticed, though, the 2-star average, and felt obligated to help raise that a bit. I’ve been dealing …
We have had nothing but good experiences with Avista. As far as complaining Avista is not cutting branches on trees, i would think it is the responsibility of the homeowner to maintain their property, not Avista. Considering other cities I have dealt with utilities, Avista is far and away excellent. Count your blessings.
If only there was open market competition in this area for Avista. Inland power isn’t even close to true competition. Avista is a TOP HEAVY organization, therefore the need to have high rates. Any doubts will be swept away if you go to …
Similar experience to others posting here. Bill last November after the wind storm was 3x normal when I didn’t even have power for 3 weeks of that period and every bill since then is half again what it normally was. Service is fine I …
Everyone I talked to at avista were super nice and helpful.
Tuesday evening the transformer 2 houses down began to spark and flash.
This was during a wind event, the power went 15 minutes later.
2 hours later our power was back on.
These people are SUPERSTARS!!!
I had my gas line moved with the installation of a new meter and gas water heater…….the Avista crew was excellent. The Foreman was Rowdy and his crew…. I’m sorry I can only remember one other name,and his name was Gary. Rowdy was …
Worst Utility company that I have had living in 5 different States. Their lower level employee understanding of how to do their job is a minimum wage standards of service, like fast food quality of service and employee quality. No skills …
Avista said they needed to trim our tree because of the power lines. They ended up hacking off parts and leaving mass amounts of debris in my yard. They proceeded to tell me that it is the homeowner’s responsibility and they wont do …
I have never dealt with such a blatantly rude and snappy customer service group ever. From lack of knowledge to lack of just common courtesy and tone I cannot express enough how poorly this company treats its customers. With an over …
Had questions about the meters at my apartment building and Todd was able to come the same day and answer all my questions and give me a crash course on public utilities!
Smart meter data has been incredibly inaccurate or just missing for months. I can’t say this is a company that impresses me in any way. I pay my bill on time, but customers don’t get much for such high energy prices.
I have been planing and working toward having a shop built in my back yard for ever, I finally have the means to do it, so I called avista asked them what it would take to relocate my power line out of the path of the new building, I had to …
On more than three occassions my payment was missed or applied to a different account. Mind you the time it was applied to a different account I had just been sued by them for a $187.00 bill that grew to 670.00 by the time I went to court …
I had some furnace issues and the HVAC guy told me to call avista to let them know it was low gas pressure. The tech came out within an hour and checked my furnace. Although we conclude that wasn’t the issue, I appreciated them coming out so quickly and the tech giving me some recommendations and advice.
Had a late bill, yes that is on me and not Avista’s fault at all but with the crazy life of full time work school and having a surgery in the middle of all it I forgot all about it. I paid what I could (a number of days before anything was …
Thank you to Avista Utilities for sending crews To Louisiana and elsewhere to help in the restoration of power post Hurricane Ida. Merci beaucoup to the Avista crews down there who will be working long hours under dangerous circumstances …
Hey Avista why should I pay the same rate as my neighbors who always get their power restored within 24 hours of an outage but I have to sit here for a week with no power? I want you all at Avista to know that I absolutely HATE all of your worthless overpaid employees.
Thank you to the linemen coming to my home in the middle of a storm, in the middle of the night to cut a tree away from a sparking power line. 🙏 Now I can sleep …
I saw someone say most bad reviews are because people cant pay their bills and complaining about “life” this is so far from accurate. Avista does not notify you before they do anything, maybe it’s just the lower income housing they dont …
I have had nothing but good experiences with Avista. I have had tree branches fall on the power line several times and they came out and cut them down. I smelled gas today and they came out and changed my meter. Everyone I have dealt with is always friendly.
I don’t have a clue why there are so many bad reviews for this company. There is no better supplier of energy and assistance than Avista. Disaster strikes, and Avista was there to clean up the mess. They provide energy fairs, and other …
They do not deserve even one star. The service is terrible and they make no effort to restore power when it goes out. Which is for days at a time 2nd time in 3 months. And my address is in the heart of the city. Should have taken no …
Called to schedule a time for my smart meter to get installed, since I had construction going on near my meter. Pressed a couple buttons on the automated answer system, and within 30 seconds was talking to a person. Very helpful and took …
I believe Avisa is messing over their costumes and raising rates in the winter time!! I’ve lived in my new place for 3 months now and my new apartment is heated by gas and not electric runners like my other place. But my electric bill is 20 …
Sense Oct last year my electric bill and gas bill have been threw the roof! I have 2 power poles, one is for my main dwelling and the other is for the upper part of the property which consists of a garage and a small trailer. I don’t use …
We pay premium prices from the mob aka avista just to have them shut off the power on my 87 year old grandmother who depends on her oxygen. Unfortunately the big boys at avista rather pocket the money and run instead of taking care of the “power surge do to heat” or warn people before doing this.
Appreciate their quick feedback and support in inquiries. They also give constant updates on upcoming storms, power outages, etc. and continuously update alerts in the online account. I also really appreciate their online platform; I’m able …
I love doing business with this company, and I don’t work there. I think many of the complainers just might not like to pay their bills and Avista becomes the bad guy. They have bent over backwards on some of our projects and I also like …
If I could leave zero stars, I would. THREE TIMES in the past 3 weeks my power has been shut off for 2-8 hours with ZERO notice. I have lost over $1000 worth of food because they didn’t let me know they were doing it. There is a baby in the house and they cut it off when it was 10°. Disgusting company.
This is the worst power provider in North Idaho. Highest energy cost of any local provider, petition the Idaho Public Utilities Commission every year on top of being the most expensive to raise prices even higher to maintain the …
I’ve only had one issue with avista. When Spokane had the bad storm and and my power was out for two weeks and I got charged like 3-4x my regular bill. That seemed extremely unfair. However over all they have always worked with me. If I had …
I sure wish I knew your company was going to dig up my new flower bed in advance. I wouldn’t have planted it two weeks ago. Even though the dig is 100% on my property.
I’ve had fantastic experience w Avista! I’ve called on two different occasions due to a gas smell in my house. They’ve been so responsive! I’ve been lucky enough to get Shane on both service calls. Prompt. Professional. Knowledgeable. Identified, diagnosed and fixed the problem within minutes. Grateful for good service!
Calling people and sharing other people’s billing information and address is super unprofessional. I got a call about someone else’s account and they told me their name and phone number and address! Super sketchy. The government of Spokane needs to protect people from this incompetence. Someone could get hurt.
Called Avista the other day to transfer my services and had a few other questions which they happily answered for me. Very good customer service, and product as well. …
I do think that the surcharges are unfair, but that is just how it works if we want power during peak hours. I have called them before during severe wind storms and they were extremely helpful. I am unsure on what this review is for as I am …
I give them money, they heat, cool, and light my house, I can’t beef just because they’re the only option! Grateful for a solid, reliable company!
Avista utilities restored power to my residence after the storm with a broken neutral wire causing significant damage to my appliances and fixtures in my home. Their claims department had been difficult to work with and are not available to …
Just bought a house in mid dec. Just called to have avista come trim the trees that are interfering with my power lines. Was told they will drop the line down so I can trim around them. I’m know nothing about electrical and don’t feel safe trimming around active power lines. Guess I’m just out of luck. What am I paying them for?
The employees at Avista have always been extremely friendly, helpful, and on time with their responses. I can’t speak for the corporate entity as a whole, but my interactions with the people that work there have been nothing but wonderful. …
Always helpful and friendly customer service department. They always keep me up to date in regards to the utilities they provide. Yes, the power goes out occasionally due to things out of their control, but they are always quick to get power restored.
Very utilitarian. High energy outputs, a little on the hot side. Terminal at best.
The slowest and worst company to be with. I tried cancelling my bill 4 times since I moved and they kept sending bills and blaming me.
This place is a joke!! I had a credit on my account and they ripped me off.I wish I could give 0 stars.They took $357.67.
John and Kyle went above and beyond to help with a potential gas leak. Although there was not a serious leak, they were able to fix a small one and ease our minds about not blowing up the house. Thanks for all your help!
Some guy shows up at 5:30 wanting to access my yard. Be decent and make an appointment like every other company and don’t just show up in the middle of dinner!!
They are great. Always ready to help and offer assistance and tips to save energy. Very friendly.
I don’t usually post things however I want to say thank you to the kind women I spoke with on Monday the 2nd at 4,:30 pm. I don’t recall your name but you were so kind and helpful . I just wanted to thank you again!!! God Bless You and All of yours. JR
Bad business. Our bill has tripled since last year with the same amount of usage. When we asked why, we were told “rate changes.”
Chris Pieroni, joint-use customer project coordinator at Avista is the most kind, professional, get the job done kind of human I’ve ever dealt with! …
Called avista to set a meter in June or July. my next door neighbor has a line from the road already, so with a simple email everything would have been fine from my understanding. He said he would call as soon as he got the email and then …
Being honest, my experience so far has been stellar. I had a friendly experience with customer service setting up my account and handling my tedious questions after the fact. The first power outage we had on Nov 4th from high winds happened …
I live in Post Falls and always had good service and utilize their online bill pay and never had any problems.
Writing this review because of the people that complain about income disparities …