AW Broadband

Internet service provider, AW Broadband

Want to get the most out of your internet experience? With our high-speed internet, you can stream music and movies, download files in moments, and surf at lightning-fast speeds. AW Broadband provides high-speed wireless Internet providers in Amarillo, Dumas, Canyon, and all surrounding areas. In addition to our indoor high-speed Wi-Fi hotspots, we also offer 4G LTE Fixed Wireless services for any location needing coverage over trees or areas too far from the tower. Our high-speed service and fiber internet give you lightning-fast speeds to access apps, send emails, and more. Whether you enjoy streaming videos or connecting with friends via social media, you’ll always have a fast connection with AW Broadband. Call us today to connect with the best internet provider Amarillo has to offer.

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AW Broadband Reviews ( 50 )

  1. Worse customer service ever I had to deal with. Compared prices with At&T are completely overpriced! For community organizations, this is completely unacceptable. They also cuss while speaking on the phone. DO NOT RECOMMEND!

  2. do not bother with this company, they say alot to get your install but cant deliver, here 15 mins says cant do because of trees, well hell trees all over Amarillo, never said anything about trees in conversation and app setting. …

  3. Awful service. It’s always going out, in fact it’s out right now. When it does work it can go very slow.. They are the most expensive service I have ever had. The one good thing I can say is that the price may be expensive, but it never changes.. suddenlink hiked up the price constantly..

  4. I do not recommend this internet company for a business. The internet crashes almost daily. Each time it crashes, I loose all the information in the program I was working in. Sad to say I’m considering going back to my old internet …

  5. The customer service was great and Monique provided excellent service getting me connected with AW Broadband I will most definitely recommend you’ll to several people

  6. I’ve been with AW Broadband (formerly Amarillo Wireless) for over a year, approaching two. I am 300 meters from my access tower with a clear line of sight. I frequently cannot finish a whole movie/episode on Netflix without the network …

  7. I have had internet problems for over a month first they said it was my router, then I bought a new router, then they said the POE box was connected to the wrong radio tower, and not to reset the POE box when it messes up, so I didn’t, …

  8. Horrible internet service. Also horrible customer service. I was having a conversation with a family member while on speakerphone with representative and I said a cuss word and he chose to hang up on me because I was cussing. Do not use this company just as bad as suddenlink. If I could I wouldn’t even give them one star.

  9. The people there are always friendly and willing to help. You never deal with a computer asking you to press 1 for english. And when needing tech support you don’t have to wait a week to have the problem resolved. The prices don’t change month to month.

  10. Best internet, TV, and phone in the whole
    West Texas/High plains area. I switched to them over the cable provider and they have been way more reliable and faster than what I had before. Service is …

  11. Internet signals are substandard with constant freezing throughout the day on video. We have made many attempts with phone calls to customer service in the last 6 months but nothing has materially changed. …

  12. Worst internet company I’ve ever done business with. They overcharge so much for so little. My internet was consistently going down since the beginning of January. At least a few times a week my internet will go down for hours and hours. …

  13. I’ve been with AW Broadband (old Amarillo Wireless) since they came into our neighborhood (6-8 years?). Always responsive and professional. I highly recommend their services.

  14. Excellent ISP. I’ve been ultra impressed. Speeds have been what is said. I’ve dropped service zero times and it’s local to the area. If you are rural or somewhat rural this is the way to go.I can’t speak for the fiber service but I’m sure It’s great.

  15. It used to run pretty decent where I live, not great or anything but moderately adequate. However the past couple of weeks it has been terrible so much so I had to use my data to write this review. Currently I have only 0.4 mbs and a 70 …

  16. Technician Benjamin arrived exactly at the scheduled install time and was super friendly and professional. Got connected to the internet and everything works perfectly.
    Thanks AW Broadband, Tim

  17. They have always taken care of every issue in a courteous,professional manner. No hidden fees and b.s. like with suddenlink and other competitors. A+ and highly recommended. I get fiber optic service and Ive never been disappointed.

  18. I have the slowest internet since I switched to AW, I have to call a least every month or 2 to update it , at least that’s what they call it and the wireless signal will not reach 40 feet. It’s terrible. I can’t run my wireless cameras, it’s been a real pain.

  19. Both the outside & inside installations were done promptly & professionally. Very pleased with the work done & positive attitudes by the guys doing the work. Glad to finally get high speed internet connection!

  20. I live out in the middle of no where and get great service from them. Understand that unless you live where fiber is, you don’t get to be picky. I’m surrounded by farms and fields and this is the best service I’ve had out here. I am able to …

  21. We own a small rv park and AW recently installed the wi-fi for us. We have been very happy with both the service and the cost. Don’t hesitate to use them!

  22. Best internet service provider in my area by far. I haven’t had any problems with connection. Very affordable, I have been using Aw broadband for years. I recommend that everyone else needs to give them a try. Highly satisfied.

  23. Great customer service. The technician was competent and kind. He assisted me with any questions. AW Broadband appears to be a competent and well managed organizaiton.

  24. Our internet has not been working properly for about three weeks which has affected us from watching anything on tv or me doing my college work. We had one of your employees do a random check to see how the internet was working and he told …

  25. We have been with AW since moving rural 2 years ago and have been extremely happy with the service. It has only faltered once when lightning struck a tower overnight, and even then they where already fixing it by the time we noticed we did …

  26. Contact Kris Haney for all your needs in High Speed Internet or Cable TV. I have referred all my clients to Kris Haney and he is always prompt about giving them a call and setting up appointments. Kris is the guy to call! If you need good speed for CCTV Systems then give him a call.

  27. Really wish I could give zero stars. The local building customer service is horrible. Service never worked for a single day. Called over 15 times, and still never got fixed. Just terrible. Highly recommend just going through AT&T for fiber …

  28. I was recently having a problem with double NAT type despite only having one router. This kept my friends and I from connecting to online servers for about a week. I bought a new router trying to fix it over the weekend and when that didn’t …

  29. Newest update 11/23/21:
    Owner contacted me directly in order to get to the bottom of the issues. After a quick fix and some much need information, I will be testing the service …

  30. Spoke to a gentleman named Matt, he is top tier in customer service, I am having issues with connectivity and thought it was from weather and maybe all of our area was having issues, and he assured me its not the weather and looked further …

  31. Excellent customer service! Easy to deal with, helpful, friendly, and fast. Internet is good, nearly zero issues since I became a customer. Install was done professionally and at a great price, monthly bill is fair. If you need an internet service provider, give them a call!

  32. AW is a stellar company, I have been with them for several years and can count on 1 hand the times my internet was down. The customer service is unmatched in the area and their technicians are professional and knowledgeable. Their prices are super affordable. Best service in the panhandle.

  33. Technician was very polite and respectful. Install was fairly quick once the dish was put on. WiFi is running very fast and no lagging or buffering. Prices are very affordable as well compared to other companies. Very happy with this experience.

  34. Both of the men that came today were absolutely wonderful. I can’t remember the main ones name but the other was Joel. Both were so nice dispite my dogs being less than hospitable (loud) and they were both so kind and respectful. When they left I had no questions unanswered and I felt good about choosing this service.

  35. We currently use AW at 2 different locations! We were recently updated at our home with fiber and we couldn’t be more excited with it. We are still on wireless with the other location. We have been thankful for their customer service as well! Great company thus far.

  36. We are very impressed with the start-up of our new fiber-optic service. Everyone has been very professional and easy to work with. A breath of fresh air! Looking forward to streaming for the first time. Grateful.

  37. We have been with AW Broadband for about 4 years now and live in the country and our service is great. The staff is always so helpful ALL OF THE TIME. And they are very pleasant to talk to. We have never had to call about our bill or our service. Suddenlink really needs to take some pointers from this group.

  38. Has to be the most frustrating provider i’ve ever had. Internet connection just stops working what seems like every other day. I have to call what feels like multiple times a month to see what’s going on with my internet. And everytime I …

  39. Terrible service. Charged me for a router that I didn’t request and didn’t follow up on my inquiry. Plus, the one time you need reliable internet they drop the ball :/

  40. I had internet service installed by this company and due to the rain getting inside the wire and running into my RV and causing water damage, they are refusing to repair damages that happened to my RV because of their installation …

  41. Wonderful customer service. No surprise bills. So happy to be away from Suddenlink/Optimum. What a difference. The amount you spend is very similar but without extra charges and without all the bad attitude.

  42. Installation was super fast and easy. They arrived at my house at the appointed time. Aaron was very professional and friendly. They made it super easy and convenient. Thank you so much!

  43. Excellent local company. We have been very happy with our service and their support team has been great at getting us set up at our house and business. Highly recommend them for both business and residential.

  44. Outstanding internet service. Help Desk is just that – when I have encountered issues (which are very, very, very rare) they are responsive and quickly diagnose the issue which in most cases is on my end, not theirs. Customer Service is …

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