AZ West Endoscopy Center

Gastroenterologist, AZ West Endoscopy Center

AZ West Endoscopy (AZWE) is a state-of-the-art facility in every respect. This new free-standing endoscopic ambulatory surgery facility was developed by a four-physician coalition – … See more

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AZ West Endoscopy Center Reviews ( 250 )

  1. I HAVE FULL FAITH IN THIS CENTER… WONDERFUL CARE, AMAZING STAFF, AND THE BEST DOCTOR, DR LUNA RODRIGUEZ……. HONESTLY, COMPLETE SATISFACTION… THANK YOU FOR MAKING MY PROCEEDURE SAFE AND RELAXING.

  2. Very very nice staff! Nurses were very professional and very comforting and pleasant. Also, the anesthesiologist was very nice and pleasant. Couldn’t recommend this place more! Great experience.

  3. It all went real good there’s only one little problem but I have that everywhere I go sticking an IV in me it’s never an easy deal but they did good and everything else was great

  4. My wife had a procedure here and they are in network with our ins and the doctor was in network but the anesthesiologists they use are out of network. Be wary of getting a large bill after the fact even if you think it is all covered in network. The place is fine outside of the financial consideration.

  5. Had to check in 1 before 1100 procedure then waited 1 he after scheduled time before bei,g called back. No bed on cubicle so I had to wait for one. Procedure started around noon and when I woke up I didn’t see the dr and my daughter wasn’t …

  6. The doctors and nurses were great however the office staff made the experience awful. My insurance preapproved my procedure at 100% but the office made me pay $522 on the day of procedure anyway. I was told I would get the $ back when the …

  7. They ask you to arrive 1 hour before your procedure, but don’t actually see you until 2 hours after your scheduled procedure time. I had to ask when my mom was going to be seen if not they would of never gave me an update. The staff isn’t friendly and the communication sucks!

  8. Experience was excellent. A big thank you to the staff. Staff are friendly and helpful. Facility clean and comfortable environment.

  9. Exceptional Experience: I had my procedure done at AZ West Endoscopy and it was absolutely amazing. My last procedure was at a local hospital and the experience was definitely not the same. AZ West has the process down to a science, the …

  10. Small, cramped, crowded, over booked, waiting room is an agonizing ordeal as they have you come an hour early, then they are late on the other end. Gives my fiance ample time to be nervous about her upcoming procedure. Also one little …

  11. As a retired Registered Nurse with 38 years of experience, much in OR/PACU, I have to say these guys anesthesia providers are billing cons. Billed by 2 separate providers for same service on same day and charged 2600.00 for a 20 minute long …

  12. Everything went very smoothly from intake to prep through procedure. The entire staff was quite efficient and personable. Would recommend AZ WEST ENDOSCOPY for certain.

  13. Reschedule with a doctor that cares! My mom had a 9am call for a 10am procedure. They are over am an hour late currently and running. There are people currently here that have been waiting nearly 2 hours. These procedures are fasting, no …

  14. Got to center an hour early per their request, procedure was 1.5 hours later than scheduled time. No one kept me updated, which I would have preferred instead of waiting around wondering what was going on. My time is valuable too.

  15. I’ve read all the bad reviews. Perhaps there aren’t any positive reviews because people are more prone to leave bad reviews then good. Let me share my experience from two days ago. Date of procedure – 1/15/20 …

  16. Communication and customer service poor! I was scheduled for a 6:00am appt, in which they told me I needed to be rescheduled almost waiting 1 hour later because I ate solids within the 24 hour period! Staff very condescending, and unprofessional.

  17. Everything went so smoothly from signing in to getting prep for surgery to the surgery after surgery Highly recommend them wouldn’t think about going anywhere else and especially to the staff So experienced and so professional All I can say is great job guys keep it up

  18. First Class experience all around. Great nursing staff and the physician was friendly and made me feel relaxed through both pre- and post procedural steps.

  19. Very friendly, courteous and professional. They explained everything that was going to occur during the procedure and explained the results . Dr Kahn was good.

  20. Dr. Rodriguez- Luna… Best Doctor on this planet!
    Very thorough, takes time explaining things. He is wonderful! Not the typical in/out super quick kind of doctor. He listens!

  21. Caring staff. Super thorough and made sure everything went through smoothly. Dr was caring and took care of everything I needed. Would only recommend them

  22. Entire staff very friendly and professional ,.. check-in was quick and thorough ,.. assistants, nurses and doctors all quick and efficient without rushing… and answered all the questions I could think of … they managed to make a not so pleasant experience very positive

  23. Service was great and timely. Everyone introduced themselves and explained each step in the procedure. I liked that they contacted my husband when I was in recovery.

  24. This place is a bit like an assembly line. Staff and Doctor Mellen act as though they are concerned for your well-being, but they didn’t give me a chance to ask about anything regarding the procedure because they were in such a rush. They …

  25. Poorly run operation from beginning to end. Couple examples, took me 20 phone calls to get someone on the phone to clarify my prep steps, waited half an hour after I was ready to go for Dr Khan to come back and check me out. It seems Dr Khan’s time is more important than anyone else’s time. Find someone else to do your colonoscopy

  26. Fantastic experience. Very modern facility and state of the art. Very clean and “zen”. The front desk is attentive and pleasant. The nurses, anesthesiologist and gastro doctor were amazing! …

  27. Today it was very good day for me my doctor
    SOLOMAN She did the procedure it was very easy she explained everything and she make it fun after she done she come back and talk to me again the staff was …

  28. I was skeptical of having my colonscopy because of the 1st experience I had in Florida 11 years ago, this was such a comforting experience and the wait time wasn’t bad. I truly was pleased with the professionalism of the staff from …

  29. Staff was prepared and knowledgeable in every aspect. Atmosphere was organized and very professional. Thank you to all the staff that made my procedure less drab.

  30. Hats down to the facility team and to Dr. Mellen. Mom had a colonoscopy and endoscopy today and she told me the staffs are very nice and welcoming and Dr. Mellen is one of a kind specialist he ever met. This is the second time that mom had procedures with Dr. Mellen and she is very grateful with his knowledge.

  31. The AZ endoscopy center located at 95 Ave and McDowell in Phoenix are staffed by some of the most professional caretakers my wife and I have ever met.
    From the intake of Sergio and Robert to the excellent medical team of Dr. …

  32. Nobody likes to go into a medical facility for a procedure but a place like this makes the experience a lot easier to accept. Everyone I spoke with was friendly, courteous and informative. I felt comfortable.

  33. The girl at the front does wasn’t as friendly but when I got behind the doors with the nurse she was wonderful the doctor was great and everybody in the back was great

  34. Thorough, punctual, friendly, professional staff. Dr. Lam was very professional and shared detailed explanation of results on an understandable level. Eased an unpleasant experience for sure. Would highly recommend.

  35. I was a bit surprised that their pre-op paperwork says your driver must wait in the lobby, yet they only let the patient in. Seems like they should update this or mention the change… I was also surprised that in the recovery area, the …

  36. Everyone was so nice and took time to make me feel at ease… I was so nervous for procedure but after I got admitted I felt like I was in good hands and around employees that love there jobs and patients .. Thankyou !

  37. Staff are very professional, knowledgeable and friendly. My procedure was easy, quick and painless. Dr. Chadha has a great “bedside manner.” He is empathetic, friendly and professional.

  38. I had my colonoscopy procedure today and I didn’t experience any of the problems that other reviews mention. The facilities are great. Very clean and made me feel comfortable. My prep nurse, Tara, was great. She was personable and …

  39. Was called to come in early, and was registered quickly, and nurse took me in for vitals, and get ready to go into the procedure room. Very friendly people, who really care for the patients.

  40. The staff at AZ West Endoscopy Center was amazing. Had some concerns regarding my procedures and the doctors took plenty of time listening and addressing them. Great experience!

  41. The staff were amazing from check in to recovery. Dr. Soloman was kind, considerate, and took the time to explain the results as well as answering any questions I had. If I ever need an endoscopy done in the future, I will 100% return to the AZ West Endoscopy center. Thanks again to the staff and Dr. Soloman, y’all are amazing.

  42. I was very pleased with the care I received from Dr. Khan and his staff… The procedure went smoothly and I had no after affects… All of the staff was friendly and helpful… I highly recommend AZ West Endoscopy Center. Thanks!

  43. Great staff! Nurses great! Front desk great! Treated with respect and dignity! Dr. Patel is the best! Super personable and super knowledgeable! Quick results and fast recovery! Will use them again in the future!!!

  44. Amazing place. The staff was all very helpful, friendly and happy!!! Good experience for a first timer! Very uncomfortable exam but they got me through it !! Highly recommend!!

  45. All of the staff were very caring They were pretty cool . Seemed like the colostomy went pretty fast .Dr Chadha was very thorough and gave me a lot of information on my results.

  46. Everybody on the staff did an excellent job for forward make sure I felt comfortable with the procedure And confident that they had the capacity to do everything that was necessary Before & After the procedure. Great staff great attitude. Thank you for your service

  47. Thank you Dr Solomon, I truly can say
    You & your team our kind, & very professional throughout my procedure.
    Each staff member made it possible for me to be comfortable. Very clean facility too!
    Thank you!

  48. Everyone I encountered was very helpful very professional and extremely nice my procedure went very well the nurse that put my IV in with quite professional I really appreciated her professionalism cuz I’m not a real fan of getting needles …

  49. Staff and Dr. Lam took time to explain procedure fully. Was a Vast Improvement over last Facility,procedure was Done. Consultation afterwards was very Informative.

  50. First and foremost thank you to the staff for making me feel most safe through my whole experience at AZ West endoscopy..
    The funny conversations about my wiener dog necklace, down to the awesome …

  51. I’ve had procedures done here a few times over the years. Always been top notch. Every one is super nice from check in to discharge. I highly recommend Az West Endoscopy.

  52. I had an amazing experience at the AZ West Endoscopy center. The office was very clean and relaxing. The staff and Dr Soloman were just perfect. They all made me feel important and comfortable. I was well informed from start to finish …

  53. This place is awesome! Everyone listened to what I had to say. Everybody was appreciated because of the fact that they took the time to explain things to me. They were all very knowledgeable. I love my Doctor!!! It was a great experience!

  54. Very professional. Doctors and nurses explained everything and we were very patient in answering all of my questions. My appointment was scheduled for 9:30 am and I was in the procedure room at 9:25. I was home by 10:30.

  55. While CoVid restrictions continue to be necessary, the necessary guidelines are adhered to without being overly oppressive. Front staff were friendly while remaining professional. Technical and medical staff were interactive and cordial. For me the procedure was effecient and as painless as possible. I would recommend!

  56. Thank you AZ West Endoscopy Center.
    Everyone in this office is awesome, since you enter to the clinic, they make you feel real comfortable. Thank you to all the staff you are wonderful, receptionist, nurses, anesthesiology, doctors. Thank you Dr Patel.

  57. Initially I had to wait in the waiting room for an hour longer than my scheduled appointment. However the receptionists were very good to apologize for the wait and gave me a solid ETA. Once I got into the prep and procedure areas, great …

  58. The staff was amazing! Very caring and knowledgeable. Dr. Soloman explained everything and made me feel at ease. She has amazing bedside manner and really listens to her patients. I would definitely recommend her and will go to her again!

  59. I had an excellent experience at Arizona West Endoscopy Center. The staff are friendly, caring, knowledgeable, and helpful. They made me feel very comfortable on the day of my procedure.

  60. I had a wonderful experience, the staff was very friendly, and kind. They make feel ver comfortable at all times. Great staff, great nurses, great doctors. Thanks for your care at all times.

  61. Easy and stress free. Check in, prepping, surgery, and recovery all went very smoothly. I think they all love their job there, which made my short stay as good as it could have been! 🙂

  62. Overall I was very happy with the treatment I received today at the Az West Endoscopy Center. When they took me to the back room to prepare me for the procedure I went to get done, the staff was very courteous and friendly specially …

  63. Staff and doctors were kind and attentive. They were running behind but that was to be expected during these times. My only suggestion would be to contact the patients that they are running behind and allow them to come in later instead of having to wait so long. I would definitely recommend them to all my friends and family.

  64. My experience was awesome! The treatment and care was great! They were very thorough in making sure I understood everything and that I felt safe. Dr. Lam was awesome and my procedure was over before I even knew it began😄 …

  65. The staff was very nice and very helpful. The place is very clean. The doctors and the nurses explain everything that’s going to happen. To help you feel more at ease.

  66. Dr. Solomon and everyone at AZ Endoscopy were amazing. I had to have my first ever colonoscopy today. From Sergio who checked me in, to Yolanda who prepped me and got my IV in with zero pain for me, to Garrett, the very kind Anesthesia …

  67. Dr. Lam was very helpful in the pre-procedure as well as the post-follow up. He answered all my questions and made me feel at ease by explaining the pictures he took during the procedure. I would highly recommend Dr. Lam for a GI doctor. All of the nurses were very nice and helpful as well.

  68. Efficient and professional. Checked in promptly and took back to exam room about 30 minutes later. The exam went smoothly and I was discharged about 2.5 hours after arrival, just as expected. The doctor reviewed results before discharge which was nice and I left with no concerns.

  69. ALL Staff, especially Cherri, Garrett & Olga and assistants were amazing.Their level of care was exceptional. ALL Staff was super thorough, compassionate, communicated every step of the way and let’s not forget the warm blankets that’s …

  70. The nurses and anesthesiologist made my wife very comfortable. She didn’t even realize the procedure was over when Dr Chada came in to talk with her. It went really well.

  71. The experience with the procedure was excellent. the staff is wonderful and kind. My issues are with being able to reach the office by phone. The phone message is very long and drawn out and only once out of the five times I called did …

  72. Everyone very friendly, made me feel more comfortable for a procedure that had me a little nervous but staff was there to ease those feelings and make a comfortable process

  73. From start to finish, I felt like I was their most important patient of the day. Friendly and personable and looked after me with kind and gentle care. Thanks to all staff members for making this otherwise scary procedure as comfortable as possible.

  74. Being new to AZ and needing a colonoscopy, I found the AZ West Endoscopy Center. I was received by the Front Desk nurse and was checked in with all paperwork completed within just a few minutes. Being taken back for the procedure, the …

  75. Always go too Dr Luna and have been to AZ West Endoscopy Center my wife and I both several times. Like to have it there instead of the Hospital. Seems more relaxed and a little more calm. …

  76. Dr. Lam and his staff are awesome. They were quick and efficient. They all showed concern and answered all questions. Explained the results and when I would need to do this again. My throat wasn’t as sore as the first time so I thank him …

  77. Great experience for something I wasn’t exactly looking forward to. The Drs and staff were absolutely amazing, they made me feel very comfortable. Couldn’t ask for a better outcome. I give Az west two thumbs up.

  78. They were all very professional. Explaining every thing that was to be done in terms that you could understand.
    Dr. Amy Soloman takes her job very seriously. It’s not a job to her it’s a way …

  79. This was a very easy process and I had an absolutely amazing staff taking care of me. Everyone friendly and making me at ease, and I’d highly recommend Dr Patel who is clearly knowledgable and experienced. Overall an excellent experience.

  80. From entry to release, the experience was so much better than had expected. The admission was simplified. The staff is amazing.
    Alexis, the nurse, makes the experience comfortable. She is super-skilled at …

  81. The staff and nurses were all very accommodating. They made me feel so comfortable and at ease considering it was my first time to undergo such procedure. Drs Lam and Van Dam were very warm and comforting, very informative about the procedure. I highly recommend their clinic. Thank you all for your service!!!

  82. A bit of a wait after arriving at my appointment time, but things proceeded nicely once past the waiting area. Everyone was pleasant and professional. Actual time spent there was pretty much what I expected beforehand, about 3 hours between arrival and departure. Good experience overall.

  83. I experienced good communication at all times from the time of the original referral to the ease of scheduling through to the follow up call the day after. The people involved were very knowledgeable and caring. The procedure was done on …

  84. Everyone was very professional and friendly. I was able to explain my concerns over making sure I was sedated and would not feel anything. I woke up pretty quick but in some pain. The nurses explained that was normal and they were very …

  85. I thank all the medical team in doing my procedure yesterday from Dr Patrick Lam, anesthesiologist, nurse anesthetist, the nursing team and to registration. Everyone was professional, helpful and friendly. Dr Lam explained everything after the procedure and I’m glad everything went well. Again, thank you!

  86. This is the third time I’ve gone here for my testing. I cannot say enough about the kind, welcoming and down to earth staff they have at this facility. From front desk, pre-op to the procedure room and recovery, all are top notch professionals and as a patient I like that kind of atmosphere. Keep up the great work!

  87. I had such a wonderful experience here from check in to discharge. The staff was incredibly friendly, the nurse was knowledgeable and kind, and the entire procedure team (doctor, CRNA, anesthesiologist, etc) were incredible and put me at …

  88. Staff so very nice and informative every step of the way staff makes you feel comfortable and relaxed. Each members greats you with positive vibes. Clean environment very professional.

  89. They were friendly and make me feel I belong. As every doctor office never takes you in at exact time. Besides that procedure went smoothly. God bless and keep up the good work 👏 …

  90. I was a bit apprehensive about the colonoscopy procedure, never having had it done. I think I had what is likely the best possible experience at this facility. I was already very happy with my doctor, and all of the staff at the facility …

  91. Everyone was very nice and knew what they were doing. Process was easy and fast. I would recommend anyone to go there. Dr.patael was very attentive even though I don’t see him much, he makes sure your taken care of. The guy that greets you at the door is very sweet. The nurse and anesthesiologist were very sweet as well . 10/10

  92. Professional and well choregraphed. Felt looked after and as it was my first procedure that was very welcomed.
    From pre-op to seeing me to my ride home well done.

  93. This place is the BEST!!!
    Every staff member I encountered was very professional and courteous.
    I highly recommend Arizona Centers For Digestive Health.

  94. Super friendly, and professional. They explained everything, every step of the way. I am a hard stick, and RN Jen was super great. Thank you.

  95. Everyone was very Professional.Everyone took their time to explain and ask if I had any concerns or questions. They were all very nice. Very nice place!

  96. Amazing staff, caring, and they all care. Totally would recommend them. The doctor cares and they explain everything and they tell u right away what’s been done and what to expect.

  97. Out of the 3 procedures I’ve had in my history this was hands down the best and most conformable experience ever. Would do this all over again in ahead beat. Quick and exceptional service 👌💯 …

  98. The whole staff was competent and friendly. Dr. Solomon explained the results in depth. The music in the recovery room was nice. The chairs in the waiting room however are hard and hurt after an hour of waiting. Good experience.

  99. Working in the medical field I always have certain expectations for medical care and the facility. This office is one of the best I’ve been to. I had a colonoscopy procedure, which I was very apprehensive about, my procedure was done by …

  100. With the exception of the intake employee, all of the nurses and doctors were prompt, efficient, friendly, courteous, and knowledgeable. Everything ran smoothly with minimal wait time.

  101. THE AZ WEST ENDOSCOPY CENTER IS THE BEST IN THE ENTIRE PHOENIX METRO AREA.
    EVERYONE IS SOO CARING AND EXTREMELY RESPECTFUL ALONG WITH BEING TOTALLY PROFESSIONAL FROM ALL THAT CARED FOR ME DURING MY COLONOSCOPY. …

  102. I waited 3 hours after I was taken to the back for my procedure. Nobody came back to check in me. Excellent doctor but customer service needs some help.

  103. The staff was very professional, the nursing staff was great, friendly and informative and just plain nice. They made it a great experience considering what I was here for.

  104. I feel the doctor their is so kind and the nurses are very nice and they made me feel comfortable while being their they answered all my questions so that was wonderful as we’ll thanks so much for you’re kindness ☺️

  105. Efficient, friendly, everyone pays attention to patient and Dr. Lam and the nurses were very proficient and answered all questions patiently. Felt very comfortable before, during and after the procedure.

  106. Well I don’t really know what to say it wasn’t my favorite checkup but as usual they did a excellent job I was in and out I think within an hour everyone there was very pleasant.

  107. My husbands Pete had an appointment at 10:30 12-21-22 They took him in at 12:30. They finally started the procedure at 2:30 He was out at 3:15. Another elderly lady by the name of Margaret. Got there at 10:45. They didn’t take her in until …

  108. Everyone there was so compassionate. They made me feel comfortable. They listened to my concerns and questions I had. I will definitely return back for the procedure again. I 100% reccomend going to them. Thank you Az West Endoscopy 🙂 …

  109. The staff is very friendly and made me feel comfortable before and after my procedure. Dr. Lam visited me before procedure and after procedure went over the results. I would definitely recommend for gastrointestinal procedures.

  110. I met Dr. Patel.and the staff!!! Excellent bedside manor from the front desk all the way to the billing department, all the way back to the pre-procedure room, to the Dr of anesthesiologist to the nurse of anesthesiologist to the …

  111. Very courteous staff. Answered all questions in a timely manner and everyone was extremely helpful & professional. The only negative feedback that I have is that for an endoscopy center the restroom being located adjacent to the waiting …

  112. Fantastic staff. They were very efficient with the process of getting me through check in and the procedure. I also felt very cared for and comfortable throughout the visit. Facility is very clean and well-maintained.

  113. I came here as a patient but I have been a nurse for 28 years. From the moment I arrived until the moment I left, I was impressed with the professionalism of the Doctors and staff. They were informative, friendly and compassionate and I would highly recommend them.

  114. Dr. Amy Solomon is the best of the best. Her staff is amazing, especially the nurses and anesthesiologists:) Doc Amy is genuine, kind, so qualified and caring. You are in great hands with her so if you want an exceptional Doctor with a …

  115. Quick, on time, competent, professional. Dr. Lam friendly, no nonsense, professional. My kind of Doctor. Nurses Allison and Donnie were competent, friendly, compassionate and put me at ease. If you have to be examined where the sun doesn’t shine, not a bad place to go.

  116. Everyone was so friendly including the office staff, nurse, and the drs completing the procedure. My nurse Olga made me feel so comfortable before the procedure and was so sweet. The procedure itself also went super smooth, no issues!

  117. Had as excellent of a time as one can have at an endoscopy center. Everyone that was involved from the intake person to the preop nurse (Jen), the anesthesiologist and staff to the post-op nurse were calming and reassuring. Dr Solomon was her typical cheerful self. I would recommend this facility to others.

  118. I was checked in quickly and taken back in plenty of time for my scheduled procedure time, the office called a few days ahead of time to make sure I knew where I was going and didn’t have any questions prior to my scheduled procedure. The nurses and doctors were great. I received excellent care.

  119. The staff was friendly and welcoming. Waiting time was minimal, registration quick and all procedural details simply explained. Dr Lam explained the procedure in detail and I woke up afterwards easily. After a quick review of the outcome I was on my way. Very easy with no worries. Thank you to the staff and Dr. Lam

  120. This endoscopy center was nice but I’ve been to better ones locally and in other states. I was offered something to drink after my procedure but nothing solid to snack on. Cell service was spotty while inside the facility and data …

  121. My first procedure ever in my life and I couldn’t be any more pleased. The staff was great the doctors were friendly made me feel real comfortable. As for the actual procedure quit and easy didn’t even know its was done thank you to the a Doctors and all the staff.

  122. The entire staff is amazing. I have had many procedures there in the past 5 years, and have always been treated kindly. Dr. Patel is my hero! He sits and talks to you, makes some jokes, and looks you in the face, not in a computer. He …

  123. Every single person was great! Prior to my appointment I received a called to ensure I was informed of all the details for my procedure, I was able to check quickly and taken back within less than 20 minutes after arriving. The nurses, anesthesiologist and doctor Rodriguez-Luna were amazing. Thank you for taking care of me!

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Location

1850 N 95th Ave Ste 190, Phoenix, AZ 85037

AZ West Endoscopy Center reviews