B & B Exterminating Co

Pest control, B & B Exterminating Co

B & B Exterminating Co. provides pest control and lawn care services in Jacksonville, FL as well as the surrounding areas in Duval, Clay, Baker, Columbia, Flagler, Nassau, Putnam & St. Johns counties, Florida and Camden & Charlton counties in Georgia.

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B & B Exterminating Co Reviews ( 172 )

  1. Company keeps harassing me on charges o $238 for services I never permitted or signed off on. They have threatened to Process me for a collection agency, but let them dare and try.

  2. Carmello just left our house and did a wonderful job again.. We live in St. Marys, GA and this is our 12th year of having this service. It is always a pleasure dealing with Carmello and I am thrilled that, again, no termites this year!!!! Thank you

  3. The fastest way to lose me as a customer is to treat me like I’m stupid. Don’t talk down to me. Raul was the most disrespectful person I believe I’ve ever met. Don’t let this young thug in your house!

  4. we have been a customer with B&B termites for 2 years and liked the Quality of service and Their Responsiveness , when needed , always punctual and added their services for pest control and Yard fertilizing

  5. B&B does a great job with both my house pest extermination and my lawn. I have had them as my regular provider for almost a decade because of their reliability and good overall customer service.

  6. Tommy visited my home today and treated the place, he was extremely professional, well mannered, and represents the company in the best way possible . 10/10 for Tommy and B&B

  7. I have a newly constructed home and have lived in it for 1 year. I have never hired an exterminator nor has anyone ever been out to treat my property. I recieved a 278$ bill from a company I never hired!

  8. Worst Lawn Care Company ever. B & B Exterminating sprayed my grass for over 1 year and over half of my grass died. Technicians that spray lawn are unfamiliar with there job and do not spray entire lawn. Manager Cliff is rude and could care …

  9. B & B has been providing termite treatment and services to our home for 5 years. They have great service, always on time to appointments and the reminders about the annual termite checks are great.

  10. I have utilized B&B service for 16 years. They are prompt, courteous and when I have had one concern over the years, they stepped in quickly and resolved it to satisfaction.

  11. B&B has been my exterminator since my house was built in 1991. I have never missed an annual termite inspection and for at least 10 years have the Termidor termite treatment in place around the foundation. I’ve never had any issues with …

  12. Always providing outstanding customer services, & will come out on calls during emergencies. 5 stars also to technician Kevin Wanton, very professional & thorough with providing information.

  13. A driver for this company nearly ran me off the interstate ramp, passing me without any regard for my vehicle. It was a single lane and he over took me without even acknowledging my presence, nearly causing me to hit the side wall to get …

  14. Good Quality Customer Service. Jamaal Gelsey was very courteous, knowledgeable and experienced and on time. B&B has serviced our home since it was built in 2014. Excellent.

  15. I purchased a home in Sept. 2017 in Jan and Feb I got a bill from this company even though I have never engaged them for service. I called their office and the women who answered the phone was very rude. Basically, what I understand is this …

  16. I had the same issue. I was not home this past weekend and came home to a bill left on my door for 288.00 for termite renewal. I have never contacted this company. KB homes used them for closing. I had actually contacted other companies …

  17. I have my Termite Treatment & Bond with them. Just completed my annual damage inspection by their technician Jamaal, who did an extensive/thorough inspection (and wore booties on his shoes). The termite service company who service on my last home simply walked around the house and was gone in 5 mins. This was a noticeable difference.

  18. I’ve been with B & B Exterminating since 2015 when I moved into a newly built home in Springfield, a historic neighborhood in Jacksonville, Florida. I have remained with B&B after moving to my next home in 2019, also in Springfield, a 1919 …

  19. Easy and friendly customer service group. The technician arrived on time, provided the service and was professional and friendly. Time will tell if the bug product works but I am pretty confident there will be no problems and will post an update to this post if it does not work.

  20. We have had a Termite treatment Bond with B&B for several years and each renewal period, we are greeted with a courteous and efficient technician who spends about 1 hour inspecting the house, interior and exterior, and applying the …

  21. I currently have a termite control contract with them. So, as a first choice, I called them up to provide me a free quote on rodent control in my attic. I was given a window of 3 hours. I waited for 3 hours and when no one showed up, …

  22. Cliff was amazing. He arrived on time and provided me with excellent advice on how to keep a watchful eye out for termite infestation. Very pleased with B & B Exterminating Co. Cliff is an asset to their operations.

  23. Great company with wonderful employees. They are respectful, thorough, and efficient. Very good service. I have used them for the past 4 years and highly recommend them.

  24. Great company. We have been with them for 9+ years, always great service and if something does go wrong, they fix quickly. My favorite part is they are always on-time.

  25. Absolutely the best lawn service I have ever received. They are very attentive and respond quickly to any questions or concerns. I get compliments constantly on how beautiful my yard looks. I HIGHLY RECOMMEND THIS COMPANY!!!

  26. We have been with B&B for 17 years… They’ve always been very professional and courteous. They only suggest what we actually need and there is no high pressure sales to try to sell us something we don’t need or want.

  27. I just called to schedule and make an appointment for my Annual inspection and they sure accommodate you and try to work with your work schedule they are so helpful and so professional.

  28. Company keeps sending me bills but I have never contacted them or asked for their service. Obviously this is part of their business model because others have experienced the same thing. I am now receiving bills with finance charges for a …

  29. My husband called and requested a quote the representative quoted my husband and when the tech showed and provided his service he advise that is was going to cost 378 dollars. They give miss leading information. I would look somewhere else or make sure your cost are clear.

  30. I ablolutely love the relationship that I have developed with the fabulous staff at B&B. I have the greatest technician ever! His name is Dave and we just really appreciate his great service, his dependability, and his friendly personality.

  31. It was time for our annual termite bond and the tech arrived on the earlier end of his time frame which I an always happy about. He was polite and answered my questions, did his inspection and completed everything in a timely efficient manner.

  32. B&B came and did an annual service for the first time and at this point we are ok with the service provided, the service tech was polite and took the time to cover all of the processes for our needs. thank you

  33. After 6 years of service, we continue to be very pleased with B & B Exterminating Co.. for termite prevention/protection as well as our annual insect prevention treatment. They are always responsive to our concerns and we appreciate the …

  34. I would definitely recommend B & B exterminating. AJ was very professional and friendly. He worked quickly but was also very detailed. At the end he went over which pests were included in my purchase and was very honest about which services …

  35. B&B is always prompt, professional and transparent about the process. Having dogs in the house it’s always important when the yard and house is sprayed. Thanks!

  36. I first used B&B in 2019 after spending a lot of money of pest control trying to get rid of ants, they only moved to another place on my lawn. I called B & B they explained to me in detail what services I would receive. After their …

  37. We just wanted to have a great company provide preventative services. The staff are all very polite, patient, professional and responsive to all our questions. The value is the best in Jacksonville.

  38. Tech and Manager that went to performed dual inspections were very professional, manager gave sound advise and understand the need of getting the reports sent to me as quickly as possible the team did that in an amazing time can’t ask for a better service!!!

  39. B & B was the exterminator used by our builder, Providence Homes, for our termite cert so we also used them for our 1 year follow-up. No complaints at all. Arrived on time, did their thing, offered some advice/tips and went on their way. Pretty straightforward.

  40. I’ve been using this company for about 9 years and I am very pleased with the service! I have a termite bond with them as well as the lawn service. They actually address your issues when you tell them you are having a weed problem. They …

  41. The fastest way to lose me as a customer is to treat me like I’m stupid. Don’t talk down to me. I could care less that you’re a family owned business that’s been around for years. Sending me an invoice for service not rendered just because …

  42. We’ve had B&B for our termite bond for 4 years. Never had a problem with their service or with getting a hold of anyone in their office. Ricky did our inspection this year, and, like the other staff before him, he was professional and …

  43. Robert Coltrane came out today to treat our home. We are so pleased with his service. He took his time and did a fantastic job explaining everything to us. I would highly recommend this company AND Mr Coltrane!!!

  44. The technicians that have been to my home have all been polite and professional staff who are respectful of property and pets. I am very satisfied with the treatments, which are always thorough and maintain a pest free zone in and around my home.

  45. Just like all the other bad reviews, we got a bill for a service we didnt accept. They said it was an inspection included in the the previous homeowners warranty and then charged us when they completed it!! Terribly unprofessional con-artists!! Steer far away. poor ethics

  46. We have been using B&B Exterminating since 2011 for our annual pest control contract and our annual termite renewal. The staff at B&B are professional, upbeat, knowledgeable, responsive, and personable! – our regular technician AJ even …

  47. Wonderful experience! We have been using B&B Exterminator for several years. Everyone is so friendly, from the wonderful ladies answering/ scheduling the appointments, to the technicians, They all strive to be the best and it shows!

  48. We love B & B! We can always tell when our inside/outside needs to be sprayed again because that is the only time we will see a random spider inside. After our home and exterior are treated, we do not see any bugs! The employees are very …

  49. I use them for all of my new homes, They are always ready to meet my schedule at a minutes notice. I also use them for my personal residence.
    Very professional organization.

  50. I have been a very satisfied customer for the ten plus years! I have never had a problem with the service nor with any follow up questions. I have had one service tech for the whole term of service from B&B. He is always friendly, helpful …

  51. We use them every year to do our termite inspection and yearly pest control. Always know what services you’ll receive ahead of time and how much you’ll pay. No surprises. Plus, in six years we’ve only ever had to call them back out once for earwigs and that was bc it was a rainy year. Recommended.

  52. We have used B & B Extermination for our termite bond since we built out house in 1999. We have been very satisfied with the service and professionalism for over 20 years now. Thankfully, we have had no issues with termites. We will continue to be a customer for many years to come.

  53. We have been customers of B & B for 10 years and can always rely on their service. Yesterday Andrew came to perform our annual termite inspection and our annual insect inspection and treatment. He put his mask on before even stepping on …

  54. I will never use anyone else besides B&B.
    The level of professionalism/Knowledge and Quality is way above the competition. From Debbie in the office to Shawn who treated our home was Outstanding. Being …

  55. What can I say about Debbie there at B&B other than she is AMAZING! What a valuable person to have working at this business. Always a pleasure to talk to, extremely friendly, hard working, very responsive and always follows through! Since …

  56. I had a good experience after my scare with snakes in my house. No matter how big they are they are still snakes and you have to respect them also. They identified the snakes and told me that I could keep them or release them in their …

  57. B&B Exterminating Co personnel came on time and were polite and professional both in their appearance and profession. The technician was well versed and a pleasure to deal with. The young man was a pleasure to work with, his attitude and professionalism was beyond all expectations.

  58. The worker was friendly, courteous, respectful, professional and knowledgeably. He did a thorough investigation and treatment outside and inside… explained everything he did and asked if we had additional questions. Would definitely use this service again.

  59. We purchased a home with B&B Exterminating already on contract. They transferred our termite warranty efficiently and notified us at time of renewal. Inspector came on time, did a thorough job of applying a preventive treatment good for 10 years. Their prices are fair, but only include $50,000 of repair, in case of damage.

  60. It was the annual termite inspection. Guy came out and did his thing and put some stuff down around the outside of the house. I had to schedule the inside for another day. The next guy came out for the inside and literally just looked at …

  61. I had my home refinanced and had a renewal of services prior to closing.
    The technician Cliff Wheeler came to my house and did my yearly treatment but also informed me what to look for in order to pass a WDO …

  62. From the initial treatment at construction B & B has been excellent in their services for us. Technicians have all been very professional and courteous. Would definitely recommend B & B for home pest control.

  63. I’ve had B&B for years, they’re always available for every issue that arises. They’re very knowledgeable and make it a point to share it with you. They respect my houses, by never walking into my homes without shoe guards.

  64. They did a general pest control application for the interior of my home. John, the tech, was professional and friendly. He was super thorough. I think he took off every outlet cover in the house. Office staff was friendly and responsive …

  65. The yearly price of $235 Covers the yearly warranty of possible termite invasion. Evidently, if this is who the contractor uses when your house is built.
    Other companies are more expensive when I did a short Inet search. …

  66. Excellent customer service! Anthony (Tony)Neal was so professional, asked and answered my questions and told me how he had been the person to treat my home as it was being built! Will definitely use B&B in the future!

  67. I was recommended B & B by my neighbor, his grass was growing incredibly green and lush. My grass was full of weeds and patches, it took one application and wishing two weeks my grass looked like healthy and full.

  68. Terrible Work, Awful Customer Service, Shady Business, Fake Reviews.

    This company will charge you an absorbant amount of money to do a half-job. We …

  69. Very responsive company. Quick to address a recurring problem when called. Very professional team. They take the time to explain what they are doing and why it’s needed.

  70. We pay 250 for the extermine but the guy B&B came when we not stay home and he didn’t do anything just go around and look at my yard and left I check my Ring camera and call for the customer service ask her why he didn’t do anything for my …

  71. Very easy to schedule and reschedule. I had to reschedule and the process was simple and fast. The technician that came to my house was extremely knowledgeable and professional.

  72. This is my third time getting my annual termite inspection from Jamaal (the technician) . . . having these inspections done numerous times on this and other homes, he is by far the best at his job and does an extensive and thorough …

  73. Recently completed new build and wanted pest control service before moving in. B&B was highly recommended on Facebook by neighbors, so we gave them the opportunity to service our home. So far so good! Tommy was very knowledgeable, thorough, and easy to talk to. I will recommend B&B to my clients as well!

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