They’ve been good and consistent in our neighborhood. They accidentally skipped my house this week, and when I called, the woman offered to send a truck back out to my house to get the trash.
Unprofessional mom and pop company, down and out looking drivers speeding through your neighborhood with no caution to children or petrs or pedestrians. I called the main the office and they suggested calling the cops instead implementing some kind of internal repercussion to the drivers.
Their customer service is literal trash. They don’t answer their phone or call back after numerous voicemails. Who ever is responsible for answering and calling back needs to get fired.
If I could give them no stars I would! Billing is all messed up. I over paid them and they were still telling me I had a balance of over 100 dollars when its only 45 dollars for 3 months! Owing a 100 dollars means they were picking up my …
Actually, this is a waste of time to talk about this company and its service. They extends the contract automatically every three years without any notice. The do NOT pick up the trash and recycles under the order of contract. Even …
I was with this company for about 20 yrs. Their trash collection was fine. But, when I moved and stopped service I got the run around for my refund. So many different stories the front office told me and still never received my refund. Bottom line, collection was fine but, front office extremely unprofessional
I have had their service for about 1 year now. They have the most affordable rates I have seen. They have 2 days a week where so you have flexible with your pickup. And they place your garbage bins back to the top of your driveway after …
This company is the worst and if I could give them less than zero I would. They are unreliable and miss pick-ups, then blame the customer while refusing to credit back for services not fulfilled. There is a particularly rude woman in the …
I completely agree with the review of Good Customer regarding B&B Refuse office manager, Melinda, who bullies customers and doesn’t take responsibilities for her mistakes. We had several overcharges and she pushed back hard and won’t admit …
B & B Refuse Manager is extremely rude and discourteous even though one is being very polite with her and has remained polite throughout the duration of the conversation. She will also request you send an email to resolve the issues and …
We used for a year or more. Gentlemen picking up the refuse every Monday were wonderful but the female who claims to be related to the owner is horrific. Not professional in any way, I called to make sure check was received because my WF …
Terrible service, can never get them to answer the phone. They are supposed to pick up twice weekly but rarely show on the second day. Highly unsatisfied with their service.
I have been using this company for the past 15 years. Paid the bill quarterly. Once I authorize the nasty unprofessional human that answers the phone to make a one time payment over the phone. I noticed she took the payment out without my …
They failed to pick up our trash five times over the course of two months. We finally called to cancel and somehow they ended up charging us $70 to cancel service. We are now taking them to court to remedy the issue. I recommend using someone else. Both Titus Trash and Ecology Services serve the same areas.
B & B did not pick up today.
I called the office and spoke to a Karen. At first she unsuccessfully tried to blamed me not paying the bill, when that failed she suggested that I did not …
I have used B & B for years but lately the quality of service has diminished. My trash can is left in the street. Today I watched the man empty the trash and then throw the can right in the street. He did the same thing to my neighbors can. I will be looking for another company.
This is the worse company to hire. They missed pickup, I asked to cancel my servise becasue I am moving, never will get a refund, they picked up my trash can three days ealier unannounce, their customer service is umprofessional. I can go …
Trash & roll off service
Replace signs and cones when finished
Very Reliable Refuge Company
Horrible customer service from the manager, they don’t pick up the trash in accordance with contract but they do expect you to pay in full regardless.
Great customer of ours! Buddy is a solid guy.
I have not been thier customer for OVER a year, yet they sent me a bill for service as if I were a customer. Be very careful!
Amen to the previous review. The front office of this company is incompetent and unprofessional. I cancelled my service.
Great family owned company. When there’s a miss, they are sure to come back. Customer service is friendly, no complaints!
Been with this company for over 20 years. They are solid and I have never had a problem in that time. Highly recommend!
They’ve been good and consistent in our neighborhood. They accidentally skipped my house this week, and when I called, the woman offered to send a truck back out to my house to get the trash.
Unprofessional mom and pop company, down and out looking drivers speeding through your neighborhood with no caution to children or petrs or pedestrians. I called the main the office and they suggested calling the cops instead implementing some kind of internal repercussion to the drivers.
Their customer service is literal trash. They don’t answer their phone or call back after numerous voicemails. Who ever is responsible for answering and calling back needs to get fired.
If I could give them no stars I would! Billing is all messed up. I over paid them and they were still telling me I had a balance of over 100 dollars when its only 45 dollars for 3 months! Owing a 100 dollars means they were picking up my …
Actually, this is a waste of time to talk about this company and its service. They extends the contract automatically every three years without any notice. The do NOT pick up the trash and recycles under the order of contract. Even …
I was with this company for about 20 yrs. Their trash collection was fine. But, when I moved and stopped service I got the run around for my refund. So many different stories the front office told me and still never received my refund. Bottom line, collection was fine but, front office extremely unprofessional
I have had their service for about 1 year now. They have the most affordable rates I have seen. They have 2 days a week where so you have flexible with your pickup. And they place your garbage bins back to the top of your driveway after …
This company is the worst and if I could give them less than zero I would. They are unreliable and miss pick-ups, then blame the customer while refusing to credit back for services not fulfilled. There is a particularly rude woman in the …
I completely agree with the review of Good Customer regarding B&B Refuse office manager, Melinda, who bullies customers and doesn’t take responsibilities for her mistakes. We had several overcharges and she pushed back hard and won’t admit …
B & B Refuse Manager is extremely rude and discourteous even though one is being very polite with her and has remained polite throughout the duration of the conversation. She will also request you send an email to resolve the issues and …
We used for a year or more. Gentlemen picking up the refuse every Monday were wonderful but the female who claims to be related to the owner is horrific. Not professional in any way, I called to make sure check was received because my WF …
Terrible service, can never get them to answer the phone. They are supposed to pick up twice weekly but rarely show on the second day. Highly unsatisfied with their service.
I have been using this company for the past 15 years. Paid the bill quarterly. Once I authorize the nasty unprofessional human that answers the phone to make a one time payment over the phone. I noticed she took the payment out without my …
They failed to pick up our trash five times over the course of two months. We finally called to cancel and somehow they ended up charging us $70 to cancel service. We are now taking them to court to remedy the issue. I recommend using someone else. Both Titus Trash and Ecology Services serve the same areas.
B & B did not pick up today.
I called the office and spoke to a Karen. At first she unsuccessfully tried to blamed me not paying the bill, when that failed she suggested that I did not …
I have used B & B for years but lately the quality of service has diminished. My trash can is left in the street. Today I watched the man empty the trash and then throw the can right in the street. He did the same thing to my neighbors can. I will be looking for another company.
This is the worse company to hire. They missed pickup, I asked to cancel my servise becasue I am moving, never will get a refund, they picked up my trash can three days ealier unannounce, their customer service is umprofessional. I can go …