No one has come to pick up our trash been over 2 weeks,I’ve called 3 times so far and no answer,I haven’t gotten a bill but I assume I owe money on my Account , and as I stated in the three messages I’ve left I would like to pay if I owe something but I’m not sure what’s happening because nobody will call me back .
Not too impressed with customer service and route logs compared to my actual pick-ups didn’t match when questioned. Cancelled service and barrels haven’t been picked up for over a month–been told twice they were scheduled for pick-up and never picked up.
We recently moved to the area and this was the can already at my house. I have called for weeks, trying to get service started. Either no one answers, the person who does answer doesn’t know anything and can’t do anything, or don’t call …
I love this service! Even one day when I couldn’t push the cart to the road, they came to the house and got my trash. So nice!
Thank you B & S for the good job you do!
They have missed two pickup weeks in a row. They are not consistent picking up on scheduled days prior to this. When I have called, they say they are on their way to pick up and then never show.
Not responsive, not reliable, and honestly service is poor at best. This is from a customer that has been doing business with them for over 5 years. I will be cancelling my services with them immediately!
We have not had our garbage picked up many times. When you call the office you talk to a very rude person. They haven’t sent someone to pick it up many times and they refuse to give you credit. I only gave them a one because I had to
We’ve had the trash pickup service for maybe 3-4 weeks now and we have NEVER had them pick up the task on time. It’s ridiculous and if they don’t respond to this, I will cancel and demand a refund!
Don’t use this company! They THROW AWAY your recycling along with your garbage! They never pick up at the same time, skip random days, show up on major holidays so you end up not getting your trash collected, they don’t answer phone or …
Very unreliable, do not pick up your trash like they are supposed to, the driver drove by my house yesterday and did not pick up the trash -yes the can was at the street. Nobody will answer the phone during business hours, terrible business …
i have been with this company for a long time about 15 years never once did i have a problem until last year , spoke to office several times and i can understand about no employee and etc….it is my understanding that they are trying to …
Never show up on time, bin sits out for days before they show up. In the last 8 months it has gotten worse. Finally switched to Ambrose and they show up on time and on the day they are supposed to. B&S never answers the phone and always has …
Pay for weekly pick up yet I’m lucky if they pick up once a month. Switching to Ambrose as soon as I get paid. Do not recommend at all. They always have an excuse or no answers at all for why. Horrible customer service and Horrible company
I used to use B & S refuse for years with no problem. I moved and signed back up for service which for some reason was a huge mistake. Our trash man is supposed to come every Thursday; in the beginning it was fine but then they come …
I have called numerous times for no trash pick up. Yesterday I observed the 2 employees sit on Claudia drive for 20 minutes talking in truck not finish route nor pick up trash. You pay for a service only to hear from owners that they will …
This company is super unprofessional. Never ever picked up trash on the day they are supposed. My trash ALWAYS sat on the curb for multiple days. Animals would get into it. They never answer their phone. Sometimes they wouldn’t even pick …
This company cannot fail fast enough. The company moto must be” we shall never do our job!”they have not picked up my garbage in three weeks and miss at least several times a month if at all other months and all I get is we will be out …
We have used this company for a little over a year and I completely regret switching to them. My entire neighborhood has b&s trash cans full and overflowing with trash. No one’s trash has been dumped in 5 weeks!! It’s hazardous to the …
I have been trying to start services with this company and i have called many times and left many messages but they have yet to call me back. Dont waste your time trying to set up a new account with them
Since the start of my service paid three months at a time I’ve had to call every single week to have my trash picked up once went three weeks with zero service. They need to hire a professional to handle routes scheduling truck maintenance …
Switch from these guys and use Ambrose. Took 3 weeks to get them to pick up my trash, took another week of constant calling for a refund and cancellation. Been a couple weeks since I cancelled their service and still waiting for them to …
No pickup for 3 weeks. Several phone calls to an answering machine with no response. This occurs about every month but they still send a bill for the full amount. B&S needs to make something happen. This is wrong.
Their service is trash, both literally and figuratively. Don’t waste your money on their service. They never answer the phone and are always a week late or more on their “weekly” pick-up. …
Don’t waste your time. They pick up approximately 50% of the time at best. And have left the can out by the road for 2 weeks now after promising to pick it up. Fortunately, we were able to easily cancel our service after just one month by sending an email threatening to take legal action through our credit card company.
I have been asking for almost 2 years now for them to come pick up their cans and cancel my service with them. have left voicemails, emails you name it ive done it. yet I still have the cans on my property with trash in them and still receiving a bill expecting me to pay… this company is trash legit!
They have always picked up our trash…it might be a few days behind but they always get there. Everyone is super nice that works there. Times are tough & getting good employees are hard sometimes…keep up the good work y’all!
Horrible service. Paying for weekly pickup service. But only dump 1 time a month. At the time of this post my trash was dumped one time since the first week of November. Today is December 10th. Yet they send you the full monthly bill …
USE AMBROSE!!!!
Use these guys. Just say no to Cardinal.
Drivers are rude with road rage
This company is garbage!!! This company is not consistent!!! Barely and Rarely have any human contact. No type of resolution!!!
good place of business, very nice people who work there very accommodating.
Name checks out
Bullsh!t Service, Refuse to pick up your trash …
I have never had a problem with pickup. I think they are very reasonable as far as the pricing goes as well.
Lady told me to SHUT-UP!!! Zero service! NO PICK, for three (3) weeks. UNRELIABLE! Could NOT understand the owner.
No one has come to pick up our trash been over 2 weeks,I’ve called 3 times so far and no answer,I haven’t gotten a bill but I assume I owe money on my Account , and as I stated in the three messages I’ve left I would like to pay if I owe something but I’m not sure what’s happening because nobody will call me back .
Not too impressed with customer service and route logs compared to my actual pick-ups didn’t match when questioned. Cancelled service and barrels haven’t been picked up for over a month–been told twice they were scheduled for pick-up and never picked up.
We recently moved to the area and this was the can already at my house. I have called for weeks, trying to get service started. Either no one answers, the person who does answer doesn’t know anything and can’t do anything, or don’t call …
I love this service! Even one day when I couldn’t push the cart to the road, they came to the house and got my trash. So nice!
Thank you B & S for the good job you do!
They have missed two pickup weeks in a row. They are not consistent picking up on scheduled days prior to this. When I have called, they say they are on their way to pick up and then never show.
Not responsive, not reliable, and honestly service is poor at best. This is from a customer that has been doing business with them for over 5 years. I will be cancelling my services with them immediately!
We have not had our garbage picked up many times. When you call the office you talk to a very rude person. They haven’t sent someone to pick it up many times and they refuse to give you credit. I only gave them a one because I had to
We’ve had the trash pickup service for maybe 3-4 weeks now and we have NEVER had them pick up the task on time. It’s ridiculous and if they don’t respond to this, I will cancel and demand a refund!
Don’t use this company! They THROW AWAY your recycling along with your garbage! They never pick up at the same time, skip random days, show up on major holidays so you end up not getting your trash collected, they don’t answer phone or …
Very unreliable, do not pick up your trash like they are supposed to, the driver drove by my house yesterday and did not pick up the trash -yes the can was at the street. Nobody will answer the phone during business hours, terrible business …
i have been with this company for a long time about 15 years never once did i have a problem until last year , spoke to office several times and i can understand about no employee and etc….it is my understanding that they are trying to …
Never show up on time, bin sits out for days before they show up. In the last 8 months it has gotten worse. Finally switched to Ambrose and they show up on time and on the day they are supposed to. B&S never answers the phone and always has …
Pay for weekly pick up yet I’m lucky if they pick up once a month. Switching to Ambrose as soon as I get paid. Do not recommend at all. They always have an excuse or no answers at all for why. Horrible customer service and Horrible company
I used to use B & S refuse for years with no problem. I moved and signed back up for service which for some reason was a huge mistake. Our trash man is supposed to come every Thursday; in the beginning it was fine but then they come …
I have called numerous times for no trash pick up. Yesterday I observed the 2 employees sit on Claudia drive for 20 minutes talking in truck not finish route nor pick up trash. You pay for a service only to hear from owners that they will …
This company is super unprofessional. Never ever picked up trash on the day they are supposed. My trash ALWAYS sat on the curb for multiple days. Animals would get into it. They never answer their phone. Sometimes they wouldn’t even pick …
This company cannot fail fast enough. The company moto must be” we shall never do our job!”they have not picked up my garbage in three weeks and miss at least several times a month if at all other months and all I get is we will be out …
We have used this company for a little over a year and I completely regret switching to them. My entire neighborhood has b&s trash cans full and overflowing with trash. No one’s trash has been dumped in 5 weeks!! It’s hazardous to the …
I have been trying to start services with this company and i have called many times and left many messages but they have yet to call me back. Dont waste your time trying to set up a new account with them
I have had a great experience with B&S since I’ve been using them for two years.
Since the start of my service paid three months at a time I’ve had to call every single week to have my trash picked up once went three weeks with zero service. They need to hire a professional to handle routes scheduling truck maintenance …
Switch from these guys and use Ambrose. Took 3 weeks to get them to pick up my trash, took another week of constant calling for a refund and cancellation. Been a couple weeks since I cancelled their service and still waiting for them to …
No pickup for 3 weeks. Several phone calls to an answering machine with no response. This occurs about every month but they still send a bill for the full amount. B&S needs to make something happen. This is wrong.
Their service is trash, both literally and figuratively. Don’t waste your money on their service. They never answer the phone and are always a week late or more on their “weekly” pick-up. …
Don’t waste your time. They pick up approximately 50% of the time at best. And have left the can out by the road for 2 weeks now after promising to pick it up. Fortunately, we were able to easily cancel our service after just one month by sending an email threatening to take legal action through our credit card company.
I have been asking for almost 2 years now for them to come pick up their cans and cancel my service with them. have left voicemails, emails you name it ive done it. yet I still have the cans on my property with trash in them and still receiving a bill expecting me to pay… this company is trash legit!
They have always picked up our trash…it might be a few days behind but they always get there. Everyone is super nice that works there. Times are tough & getting good employees are hard sometimes…keep up the good work y’all!
Horrible service. Paying for weekly pickup service. But only dump 1 time a month. At the time of this post my trash was dumped one time since the first week of November. Today is December 10th. Yet they send you the full monthly bill …