BCEFCU has served the Baltimore area for over 55 years with financial services that help you reach your money goals. As a federal credit union, we offer better savings rates, low or no-fee loan rates, online and mobile banking options, and outstanding member service.
| Saturday | Closed |
| Sunday | Closed |
| Monday | 8AM to 4PM |
| Tuesday | 8AM to 4PM |
| Wednesday | 8AM to 4PM |
| Thursday | 8AM to 6PM |
| Friday | 8AM to 4PM |
23 W Susquehanna Ave, Towson, MD 21204
I had the best cstomer service with Ms stokey.
Very nice people.
Very professional and easy to work with.
Lifetime member. Wouldn’t bank anywhere else!
Very polite and assists with everything that you may want to do.
I would give it 5 stars if only it had a user friendly mobile app!
Great experience every time ! Very professional & knowledgeable of the needs of their clients.
We have always had exceptional service, from very caring employees.
The loan department manager does not care that other people make mistakes that make other mistakes happen. I will not deal with this bank again.
Didn’t know what to expect but was blown away how fast and easy it was for everything! Staff were all super friendly and knowledgeable
I have been with BCEFCU for 13 years and I love their services.
Great customer service, easy to work with. Got pre-approved for an auto loan with ease!
Best bank I ever had, they help you with all your financial needs I’d recommend this bank to everyone.
My credit union has always been very responsive to my banking needs and the people who work here are real pros!
The loan department has always been very professional and courteous. I have had different people help me and they were all very pleasant.
BCEFCU is extremely helpful with all of my Financial needs and questions. They have very good customer service.
I love this bank! It really feels like a family and not a bank. Everyone speaks to you by name and are so helpful. I would never leave this bank! Their rates are wonderful.
Worst place to get a loan, told us we weren’t making payments when we were then I stopped making payments for two months (I don’t want to give them anymore money)then the 3rd got stolen they did nothing to help then decided all of a sudden …
I would leave zero stars if it was possible. This loan manager is unbelievable. She is inexperienced and has poor customer service. She was not willing to help even in a situation that the customer is not the cause of the problem. I will take my business elsewhere and advise others to do the same.
I found out the vins did not match my title to what was on my motorcycle. After some research it’s a small common mistake. Straight from the Mva it was a simple fix. All that was needed was the title and lien release to be given to the Mva …
I have been a member for over 10 years. I have received nothing but exceptional service from all departments, they are very quick to resolve any issues, they are truly the best credit union around!
Baltimore County Employees Federal Credit Union is the best Credit Union I’ve ever been a member of. They’ve been a blessing to me
This Credit union alway been great to me and my family. I will continue to be a member due to their good customer service. Keep up the good work!
I have been a credit union memeber for 10 years. They are always very personable and helpful. They offer a ton of great products. I love banking with them.
I have been a member of BCEFCU for a few years now when they opened a branch at GBMC. I have visited their Towson, GBMC and Perry Hall branches many times and am always impressed by the friendliness and helpfullness of the staff. Soon …
Recently, we were approved for a mortage & our loan officer, Adam C. was very helpful navigating the process. Highly, recommended & thank you!
I am really bad with money. As a result, my account is often out of sorts. I am never made to feel poorly and get treated with dignity and respect here. Patiently Michelle answers my questions and helps me navigate the banking system in my …
The tellers are always friendly, polite and professional. The services are great and the customer service are very knowledgeable about the services they offer. They do not pressure sale any of the services and work with you to make sure you are well informed and comfortable with the service.
BCEFCU is a great bank! I’ve been a customer here since 2009 and never once had an issue with any of my banking needs. Our daughters even have accounts here from the day they were born.
I have had the pleasure of using the BCEFCU for many, many years. Everyone is always very pleasant and helpful. They make all the banking and loan processes very smooth transactions. They even have a coin machine you can use to deposit all …
I have been a member of BCEFCU for 11 years, and do majority of my banking through this particular credit union. I love how funds are automatically moved from your savings acct to your checking acct if you go over the funds available in …
We have been customers of BCEFCU for over 20 years and have been very happy with the customer service, loan department and all banking representatives. We have been extremely happy with the fraud detection on our accounts that has alerted …
I have had an account with BCEFCU for decades. I have had numerous loans of varying types through them. I also have my credit card through them. They offer competitive loan rates and a low APR for the credit card. Their loan rates beat out …
I have been a member at BCFU close to 50 years. They have always given my family & children Top Customer Service. They always exceeded our expectations from car loans ( cheapest rates around) to credit lines, they have always been the best …
I have had a BCEFCU account for a really long time. They were the first ones I went to when I bought my first car and my first home. I did not even consider going elsewhere. They have FANTASTIC customer service and truly care about their …
I will always use this bank. I was helped to set up my mobile banking, the app, make two deposits, and out the door in minutes. The front desk employee was fantastic and professional, the tellers and managers are the best at what they do, …
You can never go wrong with being a member of the BCEFCU. The services they offer are great and the response from loan officers as well as other representatives shows me how much they care about me as customer. Everyone has always been cordial and understands your needs and offer some of the best suggestions.
I’ve been a member of the credit union since 2011. I had opened a savings account but never really took advantage of the benefits and then I needed a new car. I applied for the loan online and the car buying process was extremely easy. This …
I have been a member since 7/77. Or 78 have always been satisfied. Thank you all.
BCEFCU is top notch. Always a pleasure to work with the loan offers and the rates are outstanding.
BCEFCU, Mary K. Holmack, made my loan experience go both smoothly and quickly. Mrs. Holmack was very knowledgeable and returned both phone calls and emails in a timely matter. Very pleased with the service I received.