The Baltimore Gas and Electric Company Building is a historic office building located at Baltimore, Maryland, United States.
| Thursday | 7AM to 7PM |
| Friday | 7AM to 7PM |
| Saturday | Closed |
| Sunday | Closed |
| Monday | 7AM to 7PM |
| Tuesday | 7AM to 7PM |
| Wednesday | 7AM to 7PM |
110 W Fayette St, Baltimore, MD 21201
(Translated by Google) BGE is also the name of an enemy company of mine
(Original) …
Thanks for the increase. I am now always cold because living on a limited income I can’t afford to keep my condo warm.
This fraudulent so called company is charging us twice a month for gas and electric. It’s been going on for over half a year now. I’ve called them to try to get things sorted out and they refuse to cooperate.
Came home today no power on the street or house.
Antiquated above ground power lines in the center of a city no doubt. I’am a working engineer former Bethlehem Steel so, I know things do happen! …
The public service commission used to keep prices down- guess they too were bought out!
This company is the absolute WORST!! The customer service is Non-existent. Everyone just kicks the can when it comes to help. Tickets for service get to phase II and thats there they meet their untimely grave. Its an absolute JOKE of a company
They are scammers and your bill goes up a lot!!
Terrible !
The worst ever
Easier and faster
It’s electric
This company is a joke
Trash
literally the worst company
Worst on the east coast.
family like working environment
The worst customer service ever..
Str8 Rip-off, don’t trust em
A bunch of money hungry thieves take the people’s money!
Nothing but trouble with these people.
Great people and reliable service.
Good people! Reliable electricity
gotta love the professionalism of this people.
Horrible company, but no other option.
Terrible terrible they do not care about therr customers
I have no problems with BG&E.
Answer the phone!
Answer the emails sent to you!
Exhorbitant rates! Con artists with the deposit as well.
Had a gas service issue, arrived immediately. Super technician!!
Its been 4 years and thankfully I haven’t had a problem.
The absolute worst at everything they do. They don’t “fix” anything.
Comcast’s customer service is better.
I wish giving 0 stars was possible. EXTREMELY RUDE people that answers the phone!!
Not happy at all I’m paying a bill gotta go through this
Made me pay $300 just out my thermostat.
This company is an absolute disgrace. Three words: monopoly, incompetence, and greed.
They are the worst company ever the commission needs to shut them down suck as customer service and also suck at life
Been pretty good so far for me. Pay your bill and that’s that. End of story.
lf l could l’d give them a -0 rating l would F them all with the exception of their employee’s
Sad, sorry excuse for customer service. Completely apathetic and hilariously unhelpful.
Call 6 times since 6:30 in the morning now 1:30 and still no power.
They make the Enron guys seem competent
One of the worst organization. It is extremely difficult to get hold of any one.
I also felt that people at the help desk ignorant.
Worst customer service
Lived in 4 states and this has to be the worst utility company I have had the displeasure of dealing with and that says a lot.
Terrible customer service and the agents are so dumb act like they don’t know how to do their jobs. They give out false information.
Hung up on twice. All I’m trying to do is pay my bill. BGE the worst.
Can I give them the negative rating????? They are the least efficient people I have ever known… …
Wish I could rate them lower. Absolute predators.
they need another gas and electric company in Baltimore city because this has been the worse for over 40 plus years
BGE, what the hell? Power off and on for the last hour. Please get the right people on the job.
The app continues to deny my account so I could easily pay on line. Terrible customer service.
This building is no longer open to the public. It is now condominiums. BGE transactions occur online, phone and money service centers.
Thank you!!!!! To the BGE crew that restored our power (due to a bad transformer) in the middle of the night, we appreciate your dedication and perseverance.
Awefull service a person named JERMAINE had the worst customer service !! He hate his job that you would know when he just say hello !! I called to ask for help end up hanging up phone !! This sucks!!
We had a power outage last night. It was supposed to come back on at 9:15 but it took till 2:30 in the morning.
I have had no problems with them. Their website is helpful and easy to use to pay bills online.
Disconnected on saterday with no notice and hundred degrees with baby. Office not open to reconnect until monday.
They work with you no matter what tell them ur story and they will help yu as long as yu call before yu get turned off.
How and Why Are You Guys Still In Buisness with a rating start like this…!??🤨🧐🧐👀 …
They are idoits and money hungry. How can you tell someone they have to pay a previous tentants bill in order to get the electric turned on.
I have no complaint. Their customer service is the best I have had with a utility company. They blow Pepco out of the water.
Power been off for 24 hours this is outrageous.. on top of that horrible customer service would give 0 stars if i could …
Im surprised How this Company is operational in MD Even Government has given a blind eye and been deaf to people A completely unorganized dysfunctional incompetent organization with Field Reps and Most of Service Reps on telephone dont have very clear idea of what they are doing
Customer service was very rude and lacked interpersonal skills. It’s a shame that BGE owns this area. I know myself and many others would switch if we could.
Quite possible one of my worst customer experiences ever!!! Everyone i have spoken to is so rude and so incompetent. Customer rep had the nerve to tell me that their rep at the investigations department “was irritated” that they had to pull my up my file, but would not tell me what they needed! 😡😡😡😡😡😡 …
a week without electricity. Talk to customer service and just say sorry but we can not do anything. Tuesday July 7 had to come to install electricity and not get a claw arrival only tell you that we have to expect from 8am to 6pm. Very poor service.
We been a loyal customer of BGE for Nine years and we recently move to new house and they cut our power because the house was empty for couple days, we called them and they said they need a document of the house and we’ve fax them and when …
Unable to use most of the options on the website. Also unable to login. Called 3 different times and was unable to reach a operator. Wait time estimated at 21 to 30 mins. Spent 40+ mins waiting with no luck.
My power has been out for 16 hrs … totally unacceptable I have hundreds of dollars worth of meat in my freezer thawing
I’ve been waiting 2 months for a refund from when they triple billed me. Still haven’t seen that money.
It would be awesome if my power didn’t go out for absolutely no reason while trying to do an online test for college but I guess that’s too much to ask for in 2020.
The WORST customer service i have ever come in contact with…they need to get shut down well this particular one anyways… or either hire customer representatives that actually WANT to help people out!!! Money hungry for sure!!! Dont get a job in customer service if u dont want to be bother..simple!! Which i could give 0 stars!!!
I lived all over the place, and I’ve had to use a lot of different companies for utilities. This is the first place to send me my monthly bill as a threatening turn-off notice.
There is no way that I can describe the way I loathe this company. Awful customer service, ridiculous fees, astronomical prices. You speak with 3 different people, you hear 3 different things. They need to get it together! Terrible, terrible company.
Very hard to talk to anybody, do not return calls and impossible to hold of anybody responsible. Technician do not respond. very frustrating to deal with BGE. Worse ever. No star
Its freezing cold outside and o have 3 little boys to take care of and they shut our power off these people are very inconsiderate.Its thanksgiving week and while they eating and enjoying me and the kids will be cold with no warm food to …
Wish I could give them less stars. Quite literally the worst company I’ve dealt with in recent memory They were content to let us sit in a heat wave with no power for 4 days, despite the ability to turn power off and on remotely
Malcolm (or Malcom) was extremely helpful, sweet, and tentative to my questions and my request. As a first time homebuyer I dont know the entire process and thanked Mr.Malcolm with his quick and responsive customer service. Great customer service help!!
Look up free energy Nikola Tesla. He had a way to create free wireless for electricity for all of us. When Nikola Telsa presented this invention to Thomas Edison and JP Morgan they stole his invention and said why give it for free when we …
They don’t do as they tell you wish I could use a different pervider
So slow and unresponsive to new services.
Shameless company Gas for business use Gave me a very bad staff without any notice coming for money Very bad attitude, I said, give me two days, I ca n’t do it right away. I stopped using a bge deposit of $ 3000 for ten years, and I have …
Just horrible service. Turn our power off and on whenever they please.
Their new phone system doesn’t even allow you to reach a live person. If you press “0” it will say invalid option and disconnect you. I never had this problem with PEPCO.
Awful utility company, worse than usual. Their workers did work on my street and threw their trash into my trash and recycling bins which resulted in me getting fined $$$ by Baltimore City. Very unprofessional and unhelpful.
If I could give you 0 stars I would. WRONGFULY TURNED OFF OUR SERVICES AND REFUSE TO WORK WITH US! How does one rack up 20,000 dollars on bill money in a town home? When we pay every month!!! Have proof and all. So now I have to stay at a …
Disabled people that have fixed incomes dont matter to this company. I try and make my payments but on 2000.00 a month its tough. If I lose my Oxygen machine, I lose my life, but no one there cares.
As an individual who ran away from my mother’s house aka the last known Location I’ve had love in my heart, I have been living in and out of vacant houses for the majority of my life, so once God blessed me with finding homeless housing I …
Tried to set up auto pay and four months later receive a cutoff notice. Great reliable teens working there handling finances… representing Baltimore to the t
The worst! I only entered one star because the system will not allow me to enter zero. These poltroons simply refuse to answer te elephone or supply any information. You are directed to their useless website, which simply repeats “Still …
On hold for my 2 hours never got a person
Not only are they expensive and basically run a monopoly but they keep showing up on my street as early as 8:30 with power tools, this is the 3rd week in a row. You’d figure if they were any good they wouldn’t need to come back and dig up the same hole twice…
Just horrible phone service. Follow-up surveys go in their trash bins.
Ten plus minutes after pushing buttons to get a live person. Disgraceful.
BGE sucks 100% I have waited over one hour on hold three times and have not talked to anyone.Any other business would have gone under by now except they are a monopoly and couldn’t care less about their customers. If they cared they would spend money to hire more people.
BGE damaged my property and did not make repairs. BGE also has a history of poorly treating and serving black, brown, red and yellow communities
Lol I don’t know how out of all the companies I deal with regularly BGE has like the best customer service…
The power is ALWAYS going out in our community; one would think close proximity to a military base would actually be a plus, but who cares no competition right? BGE charges an arm and both legs for substandard service. For these prices, a generator should be given to each household since they can’t manage to keep the lights on!
I hate BGE as well. Bills come with ‘immediate shut-off notices’ at the drop of a hat. Least resilient power grid I have ever experienced. More power outages and glitches here than when I was living in New England. Poor (or commonly zero) updates on restoration. BGE needs to get their act together, IMO.
i am not going to tell a story how ever i will say this they trick people and they mighty good at it i was with them for a yr and i just move out i told them i wanted my power off on the 15 of June. a week before i had my power turned off i …
If I could give a zero, I would. Baltimore Gas and Electric Company (BGE) is another conglomerate that has dominated our communities into black mailing prices with unprofessional workers. Corrupted politicians probably have investments in …
These guys are a joke. They’ve been tearing up our streets for at least 1.5 years now here in Federal Hill around intersections of Clarkson, Fort Ave, Race, Clement, and other roads (longer I think judging from the myriad patched areas and …
I am unable to reach anyone (human) in the BGE Customer Service department to stop my service and turn service back to my landlord. They have made everything totally automated. BGE doesn’t want to deal with a person on the phone.
BGE autopay is a scam. The autopay does not take into consideration extra payments made on accounts and still will take whatever amount the bill states. Autopay should update to the amount owed. BGE took an additional 180 from me and refuse to give me a refund. THIS IS THEFT! I WOULD LIKE TO SPEAK TO SOMEONE FROM CORPORATE IMMEDIATELY
This company is outrageous! I don’t know how they come up with their pricing, but I live in a tiny little apartment and am charged an arm and a leg to use what little power i do use. $150 a month for using my TV a few hours a day. Plus their customer service is HORRIBLE! I guess when your a monopoly you can just screw people.
Not even a customer. Had someone use my credit card information to pay a bill. The associate wouldn’t give me any information to help with this problem. Very rude and disrespectful. More worried about customer security than a fraudulent charge that was made aware to the company 2 days prior.
BGE is a heartless price gouging corporation that charges people high rates and then expects them to cough up a large amount of money at one time to keep your lights on .Single moms, disabled people, sick children with asthma , who cares. …
Well Deb C. I’ve never been a Customer of theirs and I am sick of them already I’ve never heard of being denied services because of a previous owner or tenant, then they wanted copy of property deed showing purchase as Care ucking birth …
They showed up when they said. They turned electric and gas on, even though there were underlying problems.
As long as you pay your bill, they are fine. Have used BG & E for over 40 years …
Two days now without electricity in hot weather.If I have sell my house and move out just get rid of this bge electric I will do just that..
Looking for the worst company ever? Look no more. Bad customer service and worst policies. Bought a house couple month ago and called for an electricity hookup the week before the last and got an app 4 days later on Tuesday . We moved to …
BGE has to be the worst power company in Maryland. I’m a victim of identity theft, and even after disputing the charges that weren’t mine, they still charged me with it and issued a disconnection of my current service. I know we don’t have …
I am new to this city and try to create my BGE account to pay the fee, however, the BGE customer service agent ask different documentary and certification every time I called them. Finally they promised that a specialist will contact with …
Our power went out and I notified BGE. Within a half-hour they had crews out investigating. We had 6 BGE trucks lined up on our street investigating. I heard chainsaws in the woods. It took them 3.5 hrs to get our power on, but they did it! MANY THANKS!!!!!!
Power’s out 4-5 times a month and they’ve got the audacity to charge customers $500 up front in case you don’t hold up your end? Laughable.
Absolute worse customer experience ever, even sadder I don’t have power not even due the rain that happened. I am told my power is working fine from a woman on the line at a desk in a well conditioned office, while I am calling in on my …
Had BGE at my house for years fell behind on payments got turned off they charged me a 600.00 refundable deposit sold my home turned off the power received a final bill I had a negative bill of 550.00 the women told me I would get the money …
I very much resent the way that BGE charges me a dollar and a half as a convenience fee when I pay my bill online. They save the money of printing a bill and they save the money of the postage they don’t have to send somebody to the post …
I am giving Yvette from BGE Baltimore 5 stars. I had an actual horrible experience as a customer and she was an absolute Godsend this morning to me.
Last week I started the transfer process to move across the street. The real …
Baltimore Gas and Electric (BGE) is also business killer and job killer. Last week due to no payment Jeff from BGE came to my business disconnect the power while customer was eating. We were force to tell the customer that they have ten …
Literally the worst customer service ever, I had a problem with my account and when I moved and had one person tell me they were going to credit my account. Next bill came no credit, and on the follow up phone call they stated the person …
Moved into our new house with my pregnant wife. Got a “turn over” service scheduled so we can have power. I was given a RIDICULOUS quote time of 8am-6pm. So I had to take off work last minute. I was told that the service guy will call me …
The Power has been out in our Senior Building since 5:05PM Friday, August 13, 2021! It is now 8:43AM on Saturday morning and we still have No Power! Why???
I live in a apt before i move here i NEVER had a high bill, this place use to be a whole house I have the basement level, my two neighbors box is in my apt mine not the wires not right I called bge they told me I have to call an outside …
ive called a few times about a wire in my backyard low enough for me to touch. i have children that play in my backyard, obviously ive kept them away from the wire. but someone has yet to come out & fix it.
BGE took 2 weeks to start my service, saying they need further verification. They don’t care how one would survive without gas and electricity. They charge $20 application fee that I never heard of before. I lived in many metropolitan …
Terrible management and userous rates. Avoid at all costs! When we opened our account we were informed there would be a deposit required even though we had an excellent credit rating and reference from prior power company for 27 years. …
Pathetic response. Listen to your customers and not your “equipment” that indicates that the power to the house is connected and working. Now you have an employee, after 24 hours, on-site until the down “high voltage” wires laying under …
My friend has been calling from June . And now it’s November and she has not yet received gas. He children and mom has been suffering in the cold and every time she called , bge transfers and never resolved . It’s now winter ! What they are doing is illegal!!!!!
I have been with BGE for almost four years now. I had an unjustified deposit charge of a 171$. The bill they sent had no explanation and after calling them, I still have no explanation aside from “its up to our discretion.” How is that an appropriate business practice?
Recently had a great experience with BGE. My car was parked where clearly there was a sign stating “no parking” due to work being done. Instead of having my car towed, one of the workers knocked on several doors in the neighborhood until he …
BGE inspected our house for issues and stated that our heater was leaking gas. They shut off our heater leaving us with no heat. The fire Department and heater guy inspected area and found no leak. The heater rep. also found nothing wrong with the heating system. Nothing was shown to be wrong with equipment in our house.
On March 2, 2020 we had no heat & contacted our heating & air repairman. He said we should contact BE to let them know. I called their emergency gas number & they had someone out within an hour after I smelled gas on the outside of our …
This is the worst operation I’ve ever had to deal with I’ve been trying to change the name on my account for weeks now they put you on hold for hours and never answer. My last call was 58 min before I hung up again. They don’t have a call …
More or less the definition of unreliable and the customer service if you call on the status of an outage will insult and belittle you for daring to ask
It is a fight and hassle to get my security deposit back. Once you move and close your account I have not been able to get hold of anyone on the phone and via email they just keep telling me that I don’t have an account.
One year after raising rates they tell people to conserve to lower their bill. So I did just that. When no one was home, I’d turn off the house power. When I worked from home, I would turn off everything in the house but my office and …
Horrible horrible horrible I pay more for one apartment then I do for 5 of houses I have for business and they are used more they will completely try to take you broke ppl can’t pay for there families then let me add they don’t tell you if you pay on line it could take 72hours to process so your BGE can be turned off
Some piece of work, leaving thousands of peoples power out on Christmas eve, i cannot with you guys
Had an awful experience with BGE in Baltimore recently, in which I had to stay home the entire day for a technician to come out and do some schedule work. There was no specific time given – the tech would arrive between 8am and 6pm, forcing …
I haven’t had too much success with BGE. I’m waiting for a smart meter to be replaced. I’ve had the electric one replaced several months ago. They didn’t say I had to have the gas one replaced, I think they should have done them on the …
I want to know who thought it would be a good idea to leave a neighborhood full of small children without power for a week apparently bge
Very predatory company. Budget billing (the only option in certain areas) is not explained up front resulting in $300+ of “overages” being charged. I wasn’t even in the apartment for most of my lease… If you end up with bge as your …
If I could have chosen zero stars I would have. The customer service people are nasty. I called july 5th because a storm blew down my fence and ripped my meter off. No one came out to fix it. I called a total of 4 times between July 5th and …
2 weeks ago we had a storm that knocked power out. Bge & whoever they contract with took a gigantic section of tree from my neighbors yard and moved it out of their way and placed it in my yard right over the fence. We saw this happen. …
I had a old bill from a old address but just got services turned on in my new apt. Bge never informed me that the service was never turned on in my name it was still in my landlords because of the old bill. So they cut my Bge off in my new …
I have a very unusual issue. I was away for 5 days. I am a federally licenced Extra Class radio operator. My radio tower fell on to distribution wires, BGE contractor had to cut top of tower and all guy wires. I found a few pieces and …
I’ve lived in several east coast areas, including areas of Maryland serviced by Pepco. BGE is the most incompetent provider I’ve ever dealt with. Most of their customer service representatives sound too young to have ever paid a utility …
They randomly turn off your AC to “save energy” on the hottest days of the summer. Good luck sleeping. Who the hell thought that was a good idea? Oh, and they disable your access to your account then too. Been trying to get a hold of someone to opt out of that ridiculous program but can’t find a human.
We were BGE customers in a previous house and our current house. I the previous house we had frequent outages due to overhead transmission lines. The crews were responsive and customer service was good. We were very pleased with time of …
Very slow response, my outside wire is being on the ground four days no one came and still dealing with partial outage. Very poor service because they monopolize the system. They don’t care.
VERY QUICK TO SHUT THINGS OFF but is taking 7+ days to get my new account started. I just moved here and They made me wait 5 days (even though they said 3) for an investigation that should not have even involved me. They mentioned the …
Currently experiencing 5 power surges per hour on average which started 4 hours ago. Talked to the technician at the repair site 2 hours into this problem. He was just sitting in his truck looking at his cell. He told me that “the line came …
If power goes out well good luck because it takes them about 30 minutes each time and power goes out in the middle of day about once a week
BGE turned off our electricity 2 weeks after our start date out of the blue and left us with no electricity for days. This was a massive oversight on their end and all they had to say was “sorry”. This company is trash.
This light (reported) is located over heavy brush and is no longer needed.
BGE? 🤷🏼♂️ …..could care less! …
I am moving and trying to cancel my service. The online start/stop service tool hasn’t worked all week. They do not have any live agents available to chat with online. They have hold times of upwards of 3 hours for phone calls. This company really needs to fix its IT and customer service issues.
Bge came out to look at my refrigerator on 1/15/2022. The technician said it was the motherboard and it need to be order. The technician that originally diagnosed the problem stated that he would come out and put it in 1st thing in the …
Customer service is THEEE worse THE PPL THAT ARE EMPLOYED AT BGE HAVE THE SAME TRAINING AND DISPOSITION AS THE PPL AT THE DMV ..NASTY AND TRIFFLING!!
There is an power outage since july 12th, and we thought that the power would only take a few hours to come back on. It’s july 14th and we still have no power. On the app it said that it would be back by 11:00 am july 13th, then it went to …
Where to begin…We lost power on July 11th. I understand it may take a day, which turned into 4 days. It took 2 days to assign a crew to my area, but they proceeded to work on it the very last minute, and then don’t show up again, same time …
Lived in a few states and this is the worst utility company I have dealt with so far. This company is very hard to get a hold of by phone. When you get put on hold… Half the time they hang up and you never receive a call back. I have over …
Love being woken up by a knock on my door , just to get a shirt on and answer to have a man at the end of my gate spilling all my personal info my name etc. and telling me my bge is due and he’s there to collect money. I asked him to …
BGE is an aweful company that actively seeks to interfere with payments in order to “collect a late fee”. They cut off my automatic payments and refused to tell me or even explain why for 9 months! Do not use their “services”…. If I had …
Have a power outage on busy pedestrian street in our community. Impossible to report via the internet. Most unfriendly user website I have ever encountered.
I’ve been getting high gas bills & I ask them to send out a technician and was told theirs nothing wrong with your meter, you need to pay your , now they shut me off after sending me a 8,000 bill and know body lives in my house but me & the heat only works on the first floor and I. My bedroom on the second floor
BGE electricians are lazy. A power outage happened in my area of East Baltimore off of Bel-Air Road. I reported it at 6:25pm. They didn’t even assign a crew until 7:45pm. Gave an ETR of 8:40pm. Fast forward to 8:30pm then got pushed to …
They are thieves they overcharge you. My summer bill at my establishment exceeds $1900 a month. I literally told them this does not add up compared to previous years. They blame it on inflation and the war going on in Ukraine.
They customer service is awful it takes them days to weeks to provide new service. How do a huge business like BGE no be open on a lease a Saturday.
They hate poor people and get away with their corrupt practices because we’re forced to use them. I never had issues with pepco or delmarva, but now I have all the issues with BG&E. They were a nightmare when I worked in homebuilding, and …
BGE charged extra days after I moved: I moved and stopped BGE service June 5th. I did understand it could possibly take a few more days after my moving day, but they charged until 6/15. I was charged double of my last month bill. …
If your power goes out good luck. Living around Westminster, we always add 12 hours to BGE’s estimate to get the approximate time that our power will be back on. Also on well water, so we end up racking up hotel bills just to shower while we wait for these mouth breathers to do their job. Multi-day outages about once every 2 months.
There office closes at 7pm. I moved, and they failed to transfer my address and told me there was no application. They told me there is nothing they can do until the business office opens at 7am. Said it’s a business issue and not an …
Not happy with them forcing paperless billing on me despite me declining that multiple times! If you want me to pay then do your part and send a bill! I don’t know what my options are but I’ll be looking for another provider.
Bge states on their website that they WILL NOT cut you utilities between November 1st and March 31st. They cut my roommate and my electricity on November 2nd, WITH ZERO WARNING. They have refused to listen to or follow their own rules and …
Absolutely RIDICULOUS! Didn’t have barely enough electric to run a light bulb for almost a week and my bill is almost $300!! Call in for customer service to figure out how my days I didn’t even have enough watts to run a light bulb were …
Lying thieves. No support. No adjustments aside from raising our rates with no explanation. Good luck trying to get answers or your meters checked. Aboalute trash of a company and even worse privider. We are moving out of this area specifically because of BGE. How do surrounding areas pay a fraction of the cost we do?
BGE is doing horrible things in Baltimore nowadays. They still give turn off notices to customers even if half of what is owed got paid already. I wish that the boss of this company can take the time to see the incompetence & greed so that they can improve.
If I could rate BG&E at zero, I would. This company is nothing more than a predator on the population. Power supplied by the company is completely unreliable, and the prices charged are outrageous. …
We were without power beginning Dec 23 at 11am, until Dec 24 at 5:30 ish pm. The temps were in single digits. I’m not going to complain about the lack of power or how BGE continued to repeat “check their web site for updates”, which were …
No stars need to be an option: No stars for service and detailed info on payments required to open new account. 5 for setting up account quick to bill and extract money. …
In Dec 2022 they said there would be a 30% increase when I rec my bill it was a 65% increase. Left my thermostat on 65 for a whole month now my Jan bill is doubled. How can people stay warm when they make minimum wages ? This is a racket and shld be investigated
These a-holes claimed that my gas meter wasn’t working properly and charged me $600 for gas for months I already paid for. It’s not my $600 problem that their meters weren’t working. It’s theirs. I’ve been paying my bills and can’t afford …
We were without power from 800 am to 300 pm. The eta was supposed to be 4 hours! When we called about seeing about an updated eta for power restoration all the lady on the other end of the line would only tell us they came across something …
My normal gas and electric bill is from one to $200 a month. Last month I had a smart meter installed. I received my bill for the first month after having a smart meter installed and it was over $3000. When I called BGE they claim my bill …