The Bancorp Bank is a publicly held financial institution that offers a range of investment and lending options.
| Thursday | 8:30AM to 5PM |
| Friday | 8:30AM to 5PM |
| Saturday | Closed |
| Sunday | Closed |
| Monday | 8:30AM to 5PM |
| Tuesday | 8:30AM to 5PM |
| Wednesday | 8:30AM to 5PM |
409 Silverside Rd, Wilmington, DE 19809
Love this bank
scam business!
Good
Need to talk to a real person
THE WORST COMPANY EVER
The Best in the world , real talk!!!
This Bank is a garbage can of a bank!
They rd
Cards aren’t accepted online…
I don’t have a problem with them
HAS ANYBODY REPORTED ALL THESE COMPLAINS TO THE BETTER BUSINESS BUREAU?
DONT BANK WITH THIS COMPANY!!! FRAUDS AND THIEVES
Its is the worst bank…to help at all…even they know how to help customer
Chime is a RIP off, Stolen my fiancé money.
All they do is send spam text messages to my phone, from their smiONE visa cards
Since 11/2019. So far so good! #bancorp
They suck been waiting for a check for three weeks and I get paid weekly and I’m still waiting 😠 stop playing with my money bro …
DO NOT USE THIS COMPANY FOR ANYTHING!!!
DO NOT GET CHIME!! they are unethical company and will freeze your account without warning!!
I’m using Chime, this bank is horrible the customer service is terrible I been calling and they don’t know anything they lied to you and the dispute team is the horrible as well.
I never had problem with them my pay check up loads on time
My employer released a payment to me and 24 hours later these people are giving me the run around and can’t tell me where my money is.
This bank operates with illegal practices and lies about it. They will steal your money. Don’t deal with them if you can avoid it.
Thieves! Bancorp issued a prepaid card for $25, but refused to activate it. The card is useless.
if i could give this a -number i would…….This bank truly suck’s A** and its pre-paid excella cards is a scam -all- the- way… by the way customer reps are all stuck up.
Surprising to see all the bad reviews. I have a banking account through a partner company and it’s the best bank account i’ve ever had.
0 STARS, ABSOULUTE WORST BANK EVER!!!! I AM CURRENTLY LOOKING FOR A LAWYER TO SUE THIS COMPANY!! MY BANK ACCOUNT WAS HACKED TWICE. NOW IVE BEEN ON HOLD FOR SO FAR 35 MINS WAITING FOR A MANAGER.
Never had a problem!Love this bank!!me my daughter and my husbae!!!We get our deposits in time and do ever had an issue!Thanks Chime!
I love the chimes card. Never an issue. Although no live person to talk to my emails has always been answered
I HAD MY FEDERAL INCOM TAXES FORWARDED TO THE VISA GOLD CARD I NEVER GAVE AN ACCOUNT NUMBER BUT MY MONEY WAS FOWARDED TO THE BANCORP ON MARCH 15TH NOW THEY DNT NO WERE MY MONEY IS AND THE IRS IS TRACING IT TO THEIR BANK BUT NOW THEY SAY IT …
Ive been calling everyday because my direct deposits on the card but its locked because of suspicious activity but they never pick up the phone to help me so now what…
WARNING -TO ANYONE DOING BUSINESS WITH THIS “BANK” – DO SO AT YOUR OWN RISK. AFTER EMBEZZLEMENT AND FUNDS STOLEN BY THEIR AFFILIATE, THE CHECK CASHING STORES, INC. IN FLORIDA ALL THE WAY THROUGH AN ALLEGED DEPOSIT ON THIS “MOMENTUM VISA …
When SBA told me to check bankcorp out because they have trouble with government deposits I inquired and the response was to close my account just like that.
This is the WORST BANK!!!!!!!!!! SO IGNORANT AND UNINVITING!!! TRYING TO CASH MY ECHECK AND THEY TREATED ME LIKE I WASN’T SUPPOSED TO BE IN THERE SPACE!!!!!! WASN’T HELPFUL AT ALL!!!!!
I have been using this bank for years
great service I really can’t say anything bad about it
The chime card is connected to this company and I can never get a live person from either one. Bad Business when you can’t personally get in touch with your financial institutions
They have stole $10,000 for me do not direct deposit into chime they will scare me and get you I am trying to get a lawyer now to sue them not even cash app does this I sent them all the proper documentation and they still closed my account
Thanks to all, each and every single person to leave a review here. I Thank You & Appreciate You for saving me the headache & keeping me away from all DRAMA you each went through. No CHIME Acct for me. THANK YOU.
They took a 1000 from me I called them and they told me too call chime after that chime tills me too call Bancorp bank and when I gave them my number to track the money they told me they can’t track my money 🤔 …
Bancorp owns Higher One which is the worst financial institution I’ve ever done business with. They charge fees for fees they assessed on my account. Avoid at all costs.
Worst customer service bar none. Painful to do business with this company. You can never talk to anyone that knows anything. We still have funds on deposit that we can not access. What is even worse, they continue to process the …
Still had to deal with them after Perkstreet skipped town. They seem to have a crummy system. Trying to close my account, their customer service rep. said she was going to do it. Several days later I get a call saying they can’t close my account. More hoops to jump through.
Terrible. This is the same report as so many other reviewers. I assumed that since The Approved Card had Suze Orman’s name on it, it would be reputable. Nope. It has frozen my account with *my* money in it and has given a set of hoops …
They will eventually freeze your accounts and not allow you access to your funds. They are a scam company. Along with their partner: CHIME BANK. …
On line scam without a doubt. They are taking our info and selling it to the highest bidder. They learn all of your info SS,mothers maiden name, answers to multiple choice questions, you name it. They pry into other actvities and pretend to …
This bank is A nightmare, it’s the bank from hell & I got tricked into this bank. I signed up for a prepaid card w/PLS checking & now I’m a victim. This bank froze my money 3 months ago & haven’t relinquished the funds. JUST IMAGINE WAKING …
If I could erase the Fair in the rating I would because I rate them as POOR I purchased a prepaid Visa for my little girl so she could purchase some things online with her birthday money and just tried to load her allowance and Guess What? …
My experience with The Bancorp Bank ever since I signed up to the PayPal prepaid debit card website has been amazing. Reason is because I receive my money transfers alot faster then most local & worldwide well known banks.
Had an HSA account here until we had need to try and close the account and open another account number (our checkbook was stolen). By far and without exaggeration, THE WORST customer service ever. I could go on with a littany of examples …
This bank is a scam! They have a scam ring set up with Chime. Stay far away from both. I am filing a police report, reporting them to the Federal Reserve, FTC and FBI for their illegal banking practices.
this bank is guilty of deceptive trade practices- cancelled all debit card accounts without prior written notice to the customers so they can keep the customers remaining balance of twenty five dollars or less. When they tell you they sent …
I have a check sent to Bancorp deposit in my time they never deposited it they told me to call bank or call Bancorp they told me to call chime that you tell me to call back and forth if someone don’t contact me soon I’m getting a lawyer
Dont place your money on here or on Chime bank card. Bancorp is chime they will shutdown your cards at no notice at all it will take months to get what money you have in it. They are the bank the funnels illegal money over to our enemy. …
I am very surprised to see all of the negative reviews! I did not actually sign up with Bancorp but rather it was the company which was used for a different private label bank. When that bank went bust I was automatically transferred over …
Can’t get worse than this. I called in for an account balance only to have the rep answer the phone with “you can check your balance online or through our automated system.” Well, I already tried your website and the automated system- …
This has been the WORST customer service experience EVER. I received notice of an open IRA and sent in all the paper work to have my funds transferred and after 25 business days, the account is still open and the customer service team is …
Watch out for their policy gotchas. I’ve gotten burned twice by them. One time a piece of mail from them was mistakenly returned from the post office and they froze my account. I was 1,000 miles from home at the time with no access to my …
I have an HSA checking account with Bancorp and at first (a few years ago) everything seemed great. Then about 2 years ago they started charging $2.50 for not having something like a $10k balance and $1.25 for paper statements every month. …
I purchased a myvanilla debit card to keep my fiances in check and using it is just a nightmare. The company could care less about it’s customers. I spoke to a rep (Pat) and she told me to purchase a new card when I informed them I couldn’t …
This is a scam company, beware, they dispute transactions on your pre-paid card on your behalf, yet never make you aware of it. the dispute comes through as no remedy, so i can’t even fight it. So, for example a customer spends $20, they toss their pre-paid card, this scam bank disputes and gets the $20 back…
I have an HSA checking account with Bancorp and at first (a few years ago) everything seemed great. Then about 2 years ago they started charging $2.50 for not having something like a $10k balance and $1.25 for paper statements every month. …
You see the reviews I have a paychek plus card. NYSUI sent my money to this card as it was the last account of file. It’s been a month I’ve been trying to get my card. The reps don’t care must be getting paid badly and the supervisors are …
My account was suspended with out warning. And when I called to talk to them about why they told me to email them to find out. I used and emailed all six email addresses I had on file just to get, this email address is not being monitored …
The only reason this gets 4 instead of 5 stars, is because it costs money to deposit cash. Otherwise, you can take a picture of a check and deposit it. The customer support is good, although there are many foriegn speaking associates, which …
Because I can’t rate CHIME online banking directly my review is going directly to the bank they bank with. I DO NOT recommend banking with these people CHIME or the bank itself. They screw up and then don’t have a legit answer for you and …
This is by far the worst account I have ever had. After 5 years of having this with constant issues I then find out they locked my account out of no where 1 day before my daughters bday and 2 weeks before Christmas. Claiming I needed to …
I ONLY use this bank because it is automatically linked to my compensation card. After my last experience I will be having my money direct deposited into my other bank account and will be no longer using the compensation card. This company …
I am writing this review because I spoke with a Rapid representative and they were very unhelpful and when I explained my situation regarding my card all they could say was there is nothing they could do not caring to the situation for the …
I recently was charged three different transactions to my account in the amount of $420.00 I filed a dispute with account now customer service dispute department, and was denied after submitting all the required legal documentation they ask …
this institution is accepting fraudulent social security checks from around the country. it has happened to a friend of mine 3 times in 8 months, all checks going to bancorp. do not open any kind of an account with them. your money might be …
I recently opened a Chime account and made 2 deposits, which were within the limits and the next day my account was closed! Now I cannot access my savings, which is ALL the money in my name that was added to Chime! Im being told a check …
Update – I found an email address for somebody in the Delaware headquarters. I sent him a very lengthy complaint letter outlining the entire disaster I had been going through to get my money back from them. I received a reply back saying …
Worst customer service ever. Went on a cruise on 3/3/19 used card on file for on-board account. Paid bill at end of cruise , now three weeks later they still show pending charge of over $1400 on my account that will not go away. I have …
There are no Stars for me!! Warning do not use CHIME!!! Someone called from chime telephone number on 4/14 stating they was calling to fix a deposit while on the phone something told me to check my account but I couldn’t because I was …
Insensitive Netspend support for a 5 plus year customer. While on international travel, they froze my account due to fraud protocols even though I was capable of providing plenty of account details, proof of identification, and spending …
No comment sad face
This company is the absolute worst! No customer service whatsoever, plus, I currently gained access to their company christmas party in Wilmington and they don’t party hard at all. They can’t do anything right!
The virtual card states “This card can be used everywhere Visa® debit cards are accepted, unless otherwise indicated on your card.” This card CANNOT be used with Apple Pay and there is no indication on the card about it. Bancorp is engaged in false advertising.
Wow how could you making banking worse. Well when you combine a technology partner like NorthOne, with a bank like The Bank Corp, well nothing special. But they will take your money and you have to wait to get a check. Like the agent …
Have never had a problem dealing with Chime. Customer service Representative solved my problem when one arose. I am surprised at the negative reviews. That inspired me to write my positive review.
I wanted to do a recap to my situation and now I am writing to you. Already tried stride bank and since both of you are together in this I am reaching out to you. I am very disappointed in the customer care you offer. I called to say …