The mission of Bangor Federal Credit Union is to deliver the best financial experience to our members. Membership with Bangor Federal Credit Union is open to anyone, businesses included, who live, work, worship, or attend school in Penobscot, Hancock, and Waldo counties of Maine. B- BEST POSSIBLE SERVICE F – FINANCIALLY STRONG C – COMMUNITY U – YOU BELONG HERE! We will always treat you with the utmost respect, integrity, and loyalty. We will continue to build trust within the organization through honesty and respect for our peers and members, will live the Platinum Rule by treating others the way they want to be treated, and will be compassionate and personable.
| Sunday Closed Monday 9AM–4PM Tuesday 9AM–4PM Wednesday 9AM–4PM Thursday 9AM–4PM Friday 8AM–5PM Saturday Closed |
339 Hogan Rd, Bangor, ME 04401
Bad Service
Simply fantastic experience
Always there to help and puts members first!
You can’t pay online. From another bank. Only bank I can’t pay online
Great, welcoming credit union!!
Great customer service ,and their ITM lane is really convenient for when I’m running late and need to cash a check.
Bangor federal is a lying and cheating bank! They are very rude and don’t conduct business with them. They will screw you over like the did with me. Beware!!!!!!
Wonderful employees always willing to go the extra mile to help members.
There locations are barely open and I have to deal with card fraud every couple months due to there system being hacked
Great, friendly staff. Always a joy to work with and willing to help with a smile on their faces
Everyone is always so nice here! What a great place to Bank or get a loan with!
They were really helpful and empathic to our situation of being hacked. Samantha Whitney was great!
The amazing employees of Bangor Federal go above and beyond, making sure each members needs are met.
The girls at the Hogan road branch are always happy to help me. I enjoy transacting business with them.
I made a mistake in my accounts. They helped me fix everything and reverse the fee
15 years of service , and they can’t be personal at all. Take your money for feed first sign of trouble they drop you. As you can tell I did get the loan for my car. No thanks to your. I will close my account plus my mothers
Consistently unprofossional and unfriendly. A mistake that was made on their side while paying a loan, resulted in myself and the cosigner receiving a late notice. Upon going to the hogan road branch to try and fix a mistake i felt like i …
I have always had great service from the folks at Bangor FCU. Yvonne, Paul, Ralph, and Kayla (may she rest in peace(not dead, just moved on)) have always taken great care of me and my account needs! Paul, where’s the coffee??
I have had a very frustrating and infuriating process of getting a HSA account set up through them. First, I went in and stated that I wanted an account for both me and my husband. Wrote all his information down, and asked if he needed to …
I have a savings account and no ATM card. I have to use drive up or walk in, all the tellers that I have dealt with have been helpful and pleasant. …
I have been a member and have banked with Bangor Federal Credit Union for over 25 years. It is an excellent bank with excellent service and customer relations. Doing business with the tellers and the loan department has been a pleasure.
I have been using them for 5 + years great service when you can get it. If it is ever after hours and you have any problems with your account. There is nothing they can do. You have to wait till they are open again. They really need a 24 …
I’ve used Bangor Federal Credit Union several times for their shared branching experience. They’ve always been very accommodating and friendly. They also offered fast service so I was in and out in less than 5 minutes.
This bank continues to hold payments when you go outside Maine even although they were told. Cannot speak to anyone at weekends. Their fraud department phones me and I authorize payment and next I am told payment was denied. Changed my …
Absolutely the Worse credit union I’ve ever worked with. Crooks, if you understand how other credit unions work “with you”. Never ever have I been treated so badly by a bunch of money hongers. Lie and cheat and STEAL.. Please Janet Mills INVESTIGATE!
When is BFCU restoring KASHSA paying interest to 3%, now that the Fed has raised interest rates? Why hasn’t it already been done?
I just refinanced both of my vehicle loans with Bangor Federal Credit Union and the Lending Department went above and beyond to make the experience both easy and beneficial for me.
UPDATE: Originally, I left a negative review of this institution due to an error on the credit union’s end. It was, however, NOT a financial error and was immediately corrected when they caught wind of it. I received a phone call from a …
A terrible bank. I have never felt as disrespected and looked down upon as I did when I banked with this branch. Whoever is in charge of loans (as of 2017) should be fired, his downright disrespectful tone and unwillingness to listen is …
I have always appreciated the service I receive at Bangor FCU. I have been a member for over a quarter of a century. I keep coming back not only for the service but the wide array of products they offer at competitive rates. It truly is …
I have been using BFCU since I was 21 years old with no credit and bad spending habits and they helped me to become the financially stable person I am today. If it was not for their personal 1:1 touch I would not have been able to get the …
In my time using Bangor Federal credit Union, I have used both the Brewer and Hogan Road locations. I have been very pleased with their professionalism. They have taken care of any of my banking needs very well and are friendly as well.
I’ve been a member of BFCU for almost 20 years as my parents brought me in to open an account as a little kid. I’ve always had the absolute best service from the whole crew. Whether I have a question with my account, or a mobile deposit …