Someone withdraw our money from New York City where we have not been there for 30 years. The fraud claim was denied and BOA insists that we authorized the transactions. This bank is having some serious issues although we have been happy with them for more than 30 years.
Here’s the height of idiocy my husband was told for our last mortgage payment he can’t use his checking account at the credit union we use he has to get a money order or a Bank of America check why and I like the way there’s no way to …
This horrribe bank shut me down without even telling me they won’t answer me or my complaint cfpb or call me horrible way to get rid of a good Customer
$100.00 came up missing out of my account, of course transactions got moved around for it to look as if it was my fault. Regardless I am out 100.00 and that is ridiculous, DAMN IT BANK OF AMERICA!!!!
1.?. Why do we keep supporting these corrupt cartels, why? Since DT Taken office it’s gotten 10x worst. BOA,WFG. Should be SHUT DOWN IMMEDIATELY! Take all your funds and close all cc with these Cartels!
They are closing more teller windows at different locations to cut back. Cut back on what? Jobs? How about cutting back in other departments. Like 1600.00 meals involving excessive alcohol and belly dances……….yes I can think of 200 million dollars in cutbacks that could be made!
Any way to give negative stars?? This branch is literally at the corporate headquarters and is by far the worst bank branch I have ever dealt with. Woefully understaffed. Use any Bank but this one
Bank of America obviously does not promote or require Customer Service relationships or the skills from their employees. In fact, in my opinion skills of any kind are not required for a person to work at Bank of America in any capacity/ position.
Legislated fraudsters. With all the legalized fraud, kickbacks, draconian fees, arrogant attitude, 45-minute hold times to reach the worst customer service- this is the worst place to conduct banking in the US. Should be renamed Shame of America.
When you think about above and beyond, you cannot help but think of this branch/location. There is a reason this location a flagship location and a reason these associates work there. Everyone was extremely helpful and accommodating.
Worst financial management ever, be smart and AVOID this Entity, they will do whatever they want with your account/their Products and you just gotta take it. No advice, no questioning. …
i wouldent even give this bank one star i had a buyer purchase my bitcoin coins off me and apparently they made two payments one after i had sent the merchandise the bank told me i was to send the buyer gift cards to make up the extra …
Had fraud detected. Tried calling the fraud department. Was told they could call me back in an hour to an hour + half, or I could remain on hold. ON HOLD when dealing with fraud for over an hour is totally unacceptable. I tried calling …
We asked if we could take prom pictures inside. They said sure, only by the fountain. 7 minutes later someone different said that we were violating rules. I understand that places have rules, but they could have addressed it without being …
Never use any BOA because they are all awful. But this location, no one is ever available to answer the phone. When you do reach someone, it is because you have called their direct line. However, when you call and need something from them, …
Absolutely Horrible Customer Service are the best 4 words to describe the 100 N. Tryon Street Bank of America branch. Joseph Cartado in particular, one of their employees treats a customer’s politeness and asymmetric knowledge of the …
Bank of America is the leading lender to the Atlantic Coast Pipeline — a bad investment. The construction of this project is years behind schedule and its projected $7.8 billion construction cost is 50% more than estimated. It’s time to cut ties with this pipeline, and all fossil fuel infrastructure.
talked to customer care agents to fix my issue and they gave me the run around. so i am writing my review to this location it is the headquarters of BofA because i feel as though the people in this building should know how their customer care team is dealing with customers
Bank of America turned down an A+ candidate for a loan. They are extremely conservative and old schooled. What a waste of time. Completely displeased with my banking experience with Bank of America. Do not waste your time with them!
Not only did these plutocrats cause the 2008 stock market crash by buying up risky assets but theuy continue to do so after being bailed out by the tax payer. They give little back to socity and take much. Expensive made up fees, poortly worded service agreements that help keep poor people poor, BOA should be avoided at all costs.
I’ve been a customer of BOA and, especially as a Charlotte resident, looked up to your corporation as a major player. But I’m extremely disappointed in its role as a leading lender to the Atlantic Coast pipeline. This is a project that’s …
Bank or American is a terrible bank. I would avoid doing business with this company at all costs. Our mortgage was sold to BofA two years and it is one hassle after another hassle and they even charge for automated by payments by phone. My advice–use a credit union.
This happened in 2019. There is only one reason why I came to Charlotte and it was to get up skyscrapers. This was the first building I wanted to get up because it was the tallest in the city and know what the lady said? “There are no …
If bank of america could get zero or negative stars they should. They just robbed me of 937$ from Grandma which was going to pay for bills and food and electricity for xmas, because of a bad debt that I was the guarantor on. Now how am I …
Horrible customer service. 2 hours on the phone transferred all over the place 5 different answers to my question. No resolution to my problem. Bank Of America should learn the meaning of customer service before they state they offer …
Bank of America may at first appear to be a polite and caring bank to do business with, but if you ever make the mistake of overdrafting your account, Bank of America is relentless and vicious in its practices. For example. I had $53 in …
IF THE DEVIL WAS ON EARTH, IT WOULD SURELY BE BANK OF AMERICA.
I have a Bank of America Credit Card, Checking account, and Savings Account for almost a decade. This past year, when the company was struggling to stay alive, …
Pause a moment. Whether you are a customer of bank of america, or an employee, my words are addressed to you. There is no shortage of animosity toward financial institutions lately. What I can offer is a candid perspective and some simple …
I’ve been a customer since 2010, simply because Wells Fargo screwed me over royally and lied to the credit reporting agencies, which caused me to have REALLY bad credit for 10 years…….and Bank of America was the ONLY bank to let me get …
My current business with BoA isn’t one I chosen but my grandmother whom was once a Nations Bank customer that BoA bought out had her mortgage with them and she passed away leaving her home to me that was paid off. Not only did BoA allow …
Beware of swiping your card places where scammers can get all your information. A lot of times you would have no idea where this can happen. Well, this happened to me where the culprit withdrew $1500 from my account. Thankfully BOA blocked …
It doesn’t matter at all to Bank of America but I recently said sayonara, adios, GOOD BYE to all of my accounts linked with them. I had such a bad, stressful experience with a mortgage application that it made me go through the agony of …
Looked on line to find a drive thru to cash a BoA check. The women at the drive thru said I must come in the bank. Inside the bank I ask her why and she said drive thru is for customers only.If I didn’t like it I could always go to my own …
Bank of America has the worst customer service, don’t waste your time with an account, a credit card or anything else. If you have a problem, you will get a huge runaround and no one will ever actually assist you.
Worst customer service ever experienced with a bank. Bank of America hires lazy people to answer phones that don’t want to help you and hang up on you if they don’t feel like talking to you. Then when you call back of course there is ‘no …
I’ve been trying for two days to get through to an agent for help on my home loan account. I was on hold both times for over two hours. They are closing many of the branches in my area, making it very difficult fore to make a deposit or pay my mortgage. I don’t do any online banking. I once trusted this bank. Not anymore.
Closed all my accounts with BOA. Cleaned out my safe deposit box. But they won’t take the keys until the local branch reopens! We are seniors with health issues trying to simplify our lives. This should NOT include babysitting the banks keys! Not friendly or understanding at all.
Bank America has bad customer service. I wanted to put gas in my car , and bank of America rejected my card and send me a text messege to approve the transaction and ,which I replied with I approved, and I tried to use my card again and it …
Bank of America is driving my elderly mother crazy, wasting both of our time, and causing my mother a lot of stress by locking her out of her account because she is trying to use it to send a Zelle payment. She called the number they wanted …
I am an attorney trying to recover $6850 in unauthorized withdrawals from my client’s account. I called Bank of America in an attempt to get a mailing address for its Fraud and Claims Division. I had to work my way through 3 or 4 people …
Impossible to reach the bank associate, left multiple voice mail messages, never got any call back after one week of daily calling. I wanted to open a Bank Account, but now I will take my business elsewhere.
Since June 2017, I’ve had to close down and reopen my credit card account due to fraudulent charges and it is getting annoying and ridiculous. For the last two, I’ve limited the credit card usage to my local Costco and one gas station but …
Horrible bank they do nothing but steal our hard earned money for 3 years i had direct deposit of 3 thousand every week coming into my account and they still charged me a maintenance fee come to find out someone that works there which is a …
Only Bank of America could charge a $35 fee on a one-time $5 online debit-card purchase of Skype minutes to stay in touch with my family during difficult times. I’ve been a client of BofA since 2013. Recently, I purchased 60 min on Skype on …
It’s the worst service and I am planning to move from Bank of America immediately, you wasted my time, you wasted my money and the service is very bad.
BOA will not get your stolen money back unless it’s 10,000$ or more other than …
I have been a BofA customer since I was 16 years of age, having my first card with BofA was a great experience and I maintained that same account for many years throughout my college experience. As of recently I am afraid to report that the …
I have been calling Gregory S. from Regulatory Complaints for three days to get more clarity around a complaint resolution that made no sense regarding my PPP loan. The outgoing message says that he will call back in 24 hours. No response …
It’s very difficult to get a “5” star rating from me. I wanted to tell you of the wonderful transaction tonight with “Warren” from the Bank of America credit card department. A certain creditor decided to lower mine and others’ credit …
We have a credit card thru BOA. I paid off the balance several weeks ago. I get an email today that they are taking a $100 payment from my checking account. I went online to make sure there were no purchases I forgot about. Still $0 balance …
Bank of America was the first bank that I got an account at while attending college 24 years ago. My first credit card was a Bank of America Golden Key National Honor Society account. I just received an email stating that my credit card …
Definitely finding another bank. Had gotten scammed out of $1,800 and after investigating was told there was nothing I can do because BOA sent the money as instructed, which wasn’t the issue. The issue was I paid for something in which I …
This is the worst possible customer service when calling. It’s virtually impossible to talk to somebody. They need agents not robots! Representatives are very helpful and the card is generally good, but it is almost impossible to talk to …
I would like to think I am a dependable 27 year old customer with 0 debt and a good number of credit lines and limit. Considering the details they have of me they know I would have 0 issue paying the auto loan that I applied for. When I …
My husband opened his account almost 20 years ago and has been a loyal customer with no issues. A couple weeks ago my husband checked his account and noticed someone trying to pull his $3000 out of his savings account. He immediately got an …
I got charged 3 different fees in one day of $35 and after calling customer service to see why I didn’t get any notifications, they came back saying the email was not deliverable, even though they sent me an email today. Spoke with …
I called multiple times over multiple days to talk to a representative at this location, 100 N Tryon, via phone. I was unable to make contact. You go through their extensive greeting menus, finally get to the point where you are supposed to …
Main problem : because of their “technical issues”, my credit score dropped about 100 pts , from 820. Also, with a very dated website that looks like an early 2000s design, their technical glitches , their typical unwelcoming in-person …
To the Chief Client Care Executive: there is no reason your credit card customer should’ve won a chargeback dispute after complaining she didn’t receive her order 90 days after placing it. UPS verified delivery to her locked high-rise …
Horrible company. One of the worst banks if not the worst bank in the United States. It’s 2023 and it is shocking that people still keep their money or do business with these criminals.
(Translated by Google) Why does NO ONE ANSWER every time you call? RECORDERS ONLY …
(Translated by Google) Fantastic building
(Original)
Fantastická budova
Someone withdraw our money from New York City where we have not been there for 30 years. The fraud claim was denied and BOA insists that we authorized the transactions. This bank is having some serious issues although we have been happy with them for more than 30 years.
Great place
Nightmare!
Pretty cool.
Bad customer service
Hours listed are INCORRECT
What an awful company.
Love it
It had to much sugar
Rude
awful customer service
They made me Rich !
Wells Fargo is better
Faster , faster please
Great service! All about the customers.
No parking available for motorcycles.
Tallest building in Charlotte. The bank of america HQ
Not satisfied with this company service. Full of unpleasant experience.
Can’t even get these people on the phone. I’ve tried for two weeks, these people are useless.
THIEVES dark bags
BANK of AMERICA! you can CHASE my accounts, because I am gone!
Look up your trust account birth bonds they have them
Why are u even open? You have no parking and dumb hours.
ROBBERS!!!!! I HATE “BANK OF GOD”…your bank is too big for the size pants you wear!!
Bank of America In Lisle Illinois Has the worst Teller In the country ! and Yes His name is Michael!!!!!!!!!!!!!!!!!!!Disrespectul Ass
Extremely rude heavy set black woman in lobby. Could not answer a question without an attitude. Would never go back.
they sold our loan to some people who do not know what they are doing. this really sucks
Worst ever bofa center you can ever find … people doesn’t care about customers and they just talk random and insult customers indirectly .
I would rather be captured by ISIS than deal with Bank of America. THE WORST CUSTOMER SERVICE ON THE PLANET.
This place has the work Customer service I have ever encountered at any bank,
They nickel and dime you at every turn with un-intelligent customer service. Choose a different bank.
Here’s the height of idiocy my husband was told for our last mortgage payment he can’t use his checking account at the credit union we use he has to get a money order or a Bank of America check why and I like the way there’s no way to …
This horrribe bank shut me down without even telling me they won’t answer me or my complaint cfpb or call me horrible way to get rid of a good Customer
BofA does a solid job with a large array of banking needs. In Charlotte, the occupy one of the coolest buildings in the city.
$100.00 came up missing out of my account, of course transactions got moved around for it to look as if it was my fault. Regardless I am out 100.00 and that is ridiculous, DAMN IT BANK OF AMERICA!!!!
1.?. Why do we keep supporting these corrupt cartels, why? Since DT Taken office it’s gotten 10x worst. BOA,WFG. Should be SHUT DOWN IMMEDIATELY! Take all your funds and close all cc with these Cartels!
They are closing more teller windows at different locations to cut back. Cut back on what? Jobs? How about cutting back in other departments. Like 1600.00 meals involving excessive alcohol and belly dances……….yes I can think of 200 million dollars in cutbacks that could be made!
Do not bank with these people. They do fraudulent activities toward your account. They are no good.
Any way to give negative stars?? This branch is literally at the corporate headquarters and is by far the worst bank branch I have ever dealt with. Woefully understaffed. Use any Bank but this one
An amazing building! Charlotte is a very quiet an nice to visit
Bank of America obviously does not promote or require Customer Service relationships or the skills from their employees. In fact, in my opinion skills of any kind are not required for a person to work at Bank of America in any capacity/ position.
Money come to money move through me ….I am a money magnet. Money come to me ten fold! May no harm come to me … May any debts be at zero! ($0.0) …
Legislated fraudsters. With all the legalized fraud, kickbacks, draconian fees, arrogant attitude, 45-minute hold times to reach the worst customer service- this is the worst place to conduct banking in the US. Should be renamed Shame of America.
When you think about above and beyond, you cannot help but think of this branch/location. There is a reason this location a flagship location and a reason these associates work there. Everyone was extremely helpful and accommodating.
Worst financial management ever, be smart and AVOID this Entity, they will do whatever they want with your account/their Products and you just gotta take it. No advice, no questioning. …
i wouldent even give this bank one star i had a buyer purchase my bitcoin coins off me and apparently they made two payments one after i had sent the merchandise the bank told me i was to send the buyer gift cards to make up the extra …
Had fraud detected. Tried calling the fraud department. Was told they could call me back in an hour to an hour + half, or I could remain on hold. ON HOLD when dealing with fraud for over an hour is totally unacceptable. I tried calling …
While many banks end minimum balance requirements and ridiculous fees, Bank of America is the elderly person going 30mph on the interstate.
We asked if we could take prom pictures inside. They said sure, only by the fountain. 7 minutes later someone different said that we were violating rules. I understand that places have rules, but they could have addressed it without being …
Never use any BOA because they are all awful. But this location, no one is ever available to answer the phone. When you do reach someone, it is because you have called their direct line. However, when you call and need something from them, …
Absolutely Horrible Customer Service are the best 4 words to describe the 100 N. Tryon Street Bank of America branch. Joseph Cartado in particular, one of their employees treats a customer’s politeness and asymmetric knowledge of the …
Bank of America is the leading lender to the Atlantic Coast Pipeline — a bad investment. The construction of this project is years behind schedule and its projected $7.8 billion construction cost is 50% more than estimated. It’s time to cut ties with this pipeline, and all fossil fuel infrastructure.
talked to customer care agents to fix my issue and they gave me the run around. so i am writing my review to this location it is the headquarters of BofA because i feel as though the people in this building should know how their customer care team is dealing with customers
Bank of America turned down an A+ candidate for a loan. They are extremely conservative and old schooled. What a waste of time. Completely displeased with my banking experience with Bank of America. Do not waste your time with them!
Not only did these plutocrats cause the 2008 stock market crash by buying up risky assets but theuy continue to do so after being bailed out by the tax payer. They give little back to socity and take much. Expensive made up fees, poortly worded service agreements that help keep poor people poor, BOA should be avoided at all costs.
I’ve been a customer of BOA and, especially as a Charlotte resident, looked up to your corporation as a major player. But I’m extremely disappointed in its role as a leading lender to the Atlantic Coast pipeline. This is a project that’s …
Bank or American is a terrible bank. I would avoid doing business with this company at all costs. Our mortgage was sold to BofA two years and it is one hassle after another hassle and they even charge for automated by payments by phone. My advice–use a credit union.
HACKERS LOOK HERE.
You can now steal Bank of America customer’s login and passwords. …
This happened in 2019. There is only one reason why I came to Charlotte and it was to get up skyscrapers. This was the first building I wanted to get up because it was the tallest in the city and know what the lady said? “There are no …
If bank of america could get zero or negative stars they should. They just robbed me of 937$ from Grandma which was going to pay for bills and food and electricity for xmas, because of a bad debt that I was the guarantor on. Now how am I …
Horrible customer service. 2 hours on the phone transferred all over the place 5 different answers to my question. No resolution to my problem. Bank Of America should learn the meaning of customer service before they state they offer …
Bank of America may at first appear to be a polite and caring bank to do business with, but if you ever make the mistake of overdrafting your account, Bank of America is relentless and vicious in its practices. For example. I had $53 in …
IF THE DEVIL WAS ON EARTH, IT WOULD SURELY BE BANK OF AMERICA.
I have a Bank of America Credit Card, Checking account, and Savings Account for almost a decade. This past year, when the company was struggling to stay alive, …
Pause a moment. Whether you are a customer of bank of america, or an employee, my words are addressed to you. There is no shortage of animosity toward financial institutions lately. What I can offer is a candid perspective and some simple …
Had to sue BOA years ago for their facilitating and encouraging ID theft….looks like they are still at it! Lawyers away!!!
I’ve been a customer since 2010, simply because Wells Fargo screwed me over royally and lied to the credit reporting agencies, which caused me to have REALLY bad credit for 10 years…….and Bank of America was the ONLY bank to let me get …
My current business with BoA isn’t one I chosen but my grandmother whom was once a Nations Bank customer that BoA bought out had her mortgage with them and she passed away leaving her home to me that was paid off. Not only did BoA allow …
Beware of swiping your card places where scammers can get all your information. A lot of times you would have no idea where this can happen. Well, this happened to me where the culprit withdrew $1500 from my account. Thankfully BOA blocked …
It doesn’t matter at all to Bank of America but I recently said sayonara, adios, GOOD BYE to all of my accounts linked with them. I had such a bad, stressful experience with a mortgage application that it made me go through the agony of …
Looked on line to find a drive thru to cash a BoA check. The women at the drive thru said I must come in the bank. Inside the bank I ask her why and she said drive thru is for customers only.If I didn’t like it I could always go to my own …
Bank of America has the worst customer service, don’t waste your time with an account, a credit card or anything else. If you have a problem, you will get a huge runaround and no one will ever actually assist you.
Worst customer service ever experienced with a bank. Bank of America hires lazy people to answer phones that don’t want to help you and hang up on you if they don’t feel like talking to you. Then when you call back of course there is ‘no …
I’ve been trying for two days to get through to an agent for help on my home loan account. I was on hold both times for over two hours. They are closing many of the branches in my area, making it very difficult fore to make a deposit or pay my mortgage. I don’t do any online banking. I once trusted this bank. Not anymore.
Closed all my accounts with BOA. Cleaned out my safe deposit box. But they won’t take the keys until the local branch reopens! We are seniors with health issues trying to simplify our lives. This should NOT include babysitting the banks keys! Not friendly or understanding at all.
Bank America has bad customer service. I wanted to put gas in my car , and bank of America rejected my card and send me a text messege to approve the transaction and ,which I replied with I approved, and I tried to use my card again and it …
Bank of America is driving my elderly mother crazy, wasting both of our time, and causing my mother a lot of stress by locking her out of her account because she is trying to use it to send a Zelle payment. She called the number they wanted …
I’ve been a B of A customer since 2000. Yet, they treated me like I’m an outlaw. …
I am an attorney trying to recover $6850 in unauthorized withdrawals from my client’s account. I called Bank of America in an attempt to get a mailing address for its Fraud and Claims Division. I had to work my way through 3 or 4 people …
Impossible to reach the bank associate, left multiple voice mail messages, never got any call back after one week of daily calling. I wanted to open a Bank Account, but now I will take my business elsewhere.
Since June 2017, I’ve had to close down and reopen my credit card account due to fraudulent charges and it is getting annoying and ridiculous. For the last two, I’ve limited the credit card usage to my local Costco and one gas station but …
Horrible bank they do nothing but steal our hard earned money for 3 years i had direct deposit of 3 thousand every week coming into my account and they still charged me a maintenance fee come to find out someone that works there which is a …
Only Bank of America could charge a $35 fee on a one-time $5 online debit-card purchase of Skype minutes to stay in touch with my family during difficult times. I’ve been a client of BofA since 2013. Recently, I purchased 60 min on Skype on …
It’s the worst service and I am planning to move from Bank of America immediately, you wasted my time, you wasted my money and the service is very bad.
BOA will not get your stolen money back unless it’s 10,000$ or more other than …
I have been a BofA customer since I was 16 years of age, having my first card with BofA was a great experience and I maintained that same account for many years throughout my college experience. As of recently I am afraid to report that the …
I have been calling Gregory S. from Regulatory Complaints for three days to get more clarity around a complaint resolution that made no sense regarding my PPP loan. The outgoing message says that he will call back in 24 hours. No response …
It’s very difficult to get a “5” star rating from me. I wanted to tell you of the wonderful transaction tonight with “Warren” from the Bank of America credit card department. A certain creditor decided to lower mine and others’ credit …
We have a credit card thru BOA. I paid off the balance several weeks ago. I get an email today that they are taking a $100 payment from my checking account. I went online to make sure there were no purchases I forgot about. Still $0 balance …
Bank of America was the first bank that I got an account at while attending college 24 years ago. My first credit card was a Bank of America Golden Key National Honor Society account. I just received an email stating that my credit card …
Definitely finding another bank. Had gotten scammed out of $1,800 and after investigating was told there was nothing I can do because BOA sent the money as instructed, which wasn’t the issue. The issue was I paid for something in which I …
This is the worst possible customer service when calling. It’s virtually impossible to talk to somebody. They need agents not robots! Representatives are very helpful and the card is generally good, but it is almost impossible to talk to …
I would like to think I am a dependable 27 year old customer with 0 debt and a good number of credit lines and limit. Considering the details they have of me they know I would have 0 issue paying the auto loan that I applied for. When I …
This branch is very good. The service is wonderful. Especially since I have an unusual business arrangement they are willing g to help.
My husband opened his account almost 20 years ago and has been a loyal customer with no issues. A couple weeks ago my husband checked his account and noticed someone trying to pull his $3000 out of his savings account. He immediately got an …
I got charged 3 different fees in one day of $35 and after calling customer service to see why I didn’t get any notifications, they came back saying the email was not deliverable, even though they sent me an email today. Spoke with …
I called multiple times over multiple days to talk to a representative at this location, 100 N Tryon, via phone. I was unable to make contact. You go through their extensive greeting menus, finally get to the point where you are supposed to …
Main problem : because of their “technical issues”, my credit score dropped about 100 pts , from 820. Also, with a very dated website that looks like an early 2000s design, their technical glitches , their typical unwelcoming in-person …
To the Chief Client Care Executive: there is no reason your credit card customer should’ve won a chargeback dispute after complaining she didn’t receive her order 90 days after placing it. UPS verified delivery to her locked high-rise …
Horrible company. One of the worst banks if not the worst bank in the United States. It’s 2023 and it is shocking that people still keep their money or do business with these criminals.