Bankers Insurance Group is a personal and commercial insurance agency in Saint Petersburg, FL. Call today for a FREE QUOTE for all your insurance needs. See more
On 8/8/2016 a lawsuit was filed in Santa Clara County California against Jake Peters of Jake’s Bail bonds, Bankers Insurance Company and Brian Kesneck (Bankers President ) for FRAUD and CONSPIRACY and EXTORTION. Jake Peters is a bail agent …
This company is a complete scam. They provide the extended warranties for TigerDirect. If you have a claim, they are very nice on the phone and promise to send you an RMA to return. However, they never do. When you call back in, they …
I have been a bankers agent for 18 years now and recommend Bankers To Anyone Looking To Sign Up For A Surety Company. Great staff and willing to go the extra mile!
Without the helpful underwriters at Bankers, I would not attempt to write a FEMA flood policy. Can we please get the government out of the insurance business!!
Fast and professional customer service! Properly the best in the business, Bankers Insurance Group went up and beyond to help me on multiple occasions.
Do not do your insurance business with these people. I have had insurance with them for 8 years and made a claim when we ran into the garage door and had to have it replaced. They turned down the claim based on the garage door is owned by …
Frank was helpful, professional, and very knowledgeable. He helped every step of the way and made sure all my questions were answered prior to hanging up. Great customer service!!
Spoke with Jonathan Sledd – he provided great service by updating the flood zone that was recently changed in the area right over the phone. I was greatly appreciative of his service.
Ronan White is my number one go to when it comes to getting help with flood quotes, he is knowledgeable, and delivers excellent customer service skills.
We had a policy with this company, and updated to anew policy and because they did not cancel the old policy we have had a headache trying to get it taken care with them, In the end we just paid the balance after 6 months of working with them. As soon as our current policy is done with will be with a different insurance company.
I am an Insurance agent and always chat with flood. I have had the pleasure of dealing with Ro and she is always willing to help and get me what I need.
Ro in the Flood Department is always one of the best people to work with, she is professional, quick and knowledgeable! If you have a problem, call Ro, she can handle it!
I had a question about a payment and letter received. I called and was transferred to a representative. They may have seen all the other bad reviews and got some live agents to assist. Just to be on the fair side. Hope this is the norm. The lady who answered my question was polite and professional.
We had a policy with this company, and updated to anew policy and because they did not cancel the old policy we have had a headache trying to get it taken care with them, In the end we just paid the balance after 6 months of working with …
I am an insurance agent in East Tennessee and use Bankers to write flood insurance. They are way more helpful than writing through the federal flood program and super great to deal with!
Ro has helped me so many times with a huge variety of difficult situations. It’s unbelievable how knowledgeable she is!! Bankers’ customer service is amazing. Thank you Ro for all the amazing help with flood policies. !!!!
Karen White
Thank you sooooooo much Karen White for your Help and Assistance with a Flood Quote. I was having a rough time with quoting the risk and you made me understand and get this done. You are the BEST!!!
Frank Madland in the flood department is extremely knowledgeable and friendly, not to mention he always goes above and beyond to help in any way. I highly recommend Bankers Flood.
Invoice does not identify policy number. Invoice is not perforated for removing payment stub. Mailing address does not show up in envelope window. Can they do anything right? Web site does not allow customer login. Very weak!!!
As an agent, I had the pleasure of working with Frank Madland who is very helpful and processed my requested flood endorsements instantly which enabled me to get the documents to the lender immediately per their request. Thank you, Frank!
Great service and always willing to help. Ro helped me out today in their online chat tool- she is always helpful, pleasant, and a joy to work with. Great Flood company.
Frank Madland is by far one of the best Flood Insurance Underwriters. Bankers employees a strong staff that is well-educated and able to help their agents and customers.
Absolutely the best customer service by far. I am an agent and every time I need assistance they are second to none, specially Ro in the Flood Department. She is AMAZING!!! She gets it done!!!
Working with CJ was awesome. I had a client that had an urgent request and CJ took the time to listen, see the urgency and assist in getting the client request handled quickly. Hands down CJ offers awesome service and Bankers is lucky to have him!
I am an insurance agent for Brightway Insurance. Frank M from the Flood team is always there to help and assist me when I need it!! I appreciate his prompt response and quick turn around time!! He help me close the deal everytime! 🙂
I really good company to work with. The customer service is outstanding. Alysia Alfonso went above and beyond to help me get my insurance and payments in order. I highly recommend Bankers Insurance Group.
Karen White was very patient with me as I was having trouble with other representatives. I somehow was connected with Karen and she kindly helped me with additional information on my claim. Thanks so much for your support!
Karen White provides excellent customer service and does it with a smile. She is friendly and professional which feels hard to come by these days. I appreciate Karen and I think you will too!
I writing this as an insured that had a water claim & was resolved without a problem. Bankers was great throughout the process. Would highly recommend. An as a insurance agent, we write policies with Bankers and the service is always 5 stars !!
Karen White is so very helpful, patient, and friendly! She provided extraordinary service and I feel went above and beyond answering all of my “newbie” questions! I am thankful for Karen helping me relax and get passed my fear of quoting a flood policy. AAA Carolinas Insurance CSR
Recently, I had to make a claim against a family member’s policy. The claims adjuster was kind, helpful and understanding – helping me to navigate an area I don’t know/understand during a stressful time. The claim was paid promptly, and …
I got my auto and renters policy through Bankers. Jake was super helpful when quoting my policies and ensure I received all the discounts possible. I’ve always had such a great experience when speaking with Customer Service.
Do not purchase insurance from this company. Had minor storm damage. Made my first ever claim. They under valued the repair costs by more than half and did not list all repairs required.Then they denied based on their estimate being less …
Jon S was absolutely terrific working through a customer service issue after hours with precision, professionalism, and a personal flair that we don’t often receive these days. “Good old fashion” customer service is still a priority clearly for Jon and presumably for Bankers Insurance as well. Thank you, Jon.
Krrystal Kacarka is always so helpful with online chat, our underwriter Marilisa Lupton is wonderful as well, we love working with her and the commercial team. Bankers is very user friendly with online quoting and great customer service! Thank you Bankers for doing a great job!!
Tiffany Richburg was Awesome….She was calm and listened to my issue and said no problem she would look at it. She put me on hold and then came back to advise me of the status. It was 10 minutes to closing but she promised that she would …
Francis, Frank, Virgina, and Karen (just to name a few) in the flood dept are ROCKSTARS! Everytime I call the Flood Dept at Bankers, I am met with friendly, prompt, helpful service. These amazing representatives are always willing to go the …
LOVE working here at Bankers in the best Flood Department on the planet! My co-workers are some of the most knowledgeable in the Biz!
We are always happy to assist you with your Flood Insurance needs!
Chatted with Ro at Banker’s today and she was amazing. She was able to quickly answer my question and solve my problem. Whenever I see her name pop up as my Banker’s rep, I know the service will be amazing. Banker’s is lucky to have her on the team!
I’ve been dealing with Bankers Warranty Group which is part of this company. I cannot adequately express just how horrible it is to try to work with them, and if Bankers Insurance Group is associated, I cannot believe they would be a reputable company either.
I have LOVED working with Bankers, especially as an agent. I appreciate how hands-on my underwriter has been (thank you Frank!). It’s made getting things rated and completed much quicker and I am so thankful.
I have been working with Bankers Insurance as an agent for the last 9 years. I have never received the quality of service like I have recently. Charles Lambert, Kristy Thor both spectacular, and very helpful! Cant say enough great things! Thank you!
Bound policy 8/01/20, they send an inspector out. They send a cancellation notice after inspector took very dark poor images of my toilet and faucet connections. Bankers decides all copper plumbing needs replaced based on a picture. Demands …
I have received knowledgeable, helpful, cheerful service from Bankers for years. I want to give a shout out to Karen W in the flood department for going above and beyond helping me grandfather a flood policy. Thank you for my new happy policyholder! 🙂
Underwriting has no idea what they are doing. They bound my original policy, then months later said they won’t renew based on opinions that conflict with their actual underwriting guidelines that got my policy bound in the first place. …
I had an urgent request that was critical and needed to be addressed/review promptly and I had the pleasure of chatting with CJ. He assisted me with my request and definitely went above and beyond to get my request pushed through and …
I recently had a large book of business move that included over 100 flood policies. It was a last minute change on my end and we were down to the wire. Karen White at Bankers got right on this project and she exceeded all expectations! She …
Karen White has always been a huge help with Flood Insurance for me! I am an Agent in South Carolina and she always clarifies and provides specific details to make sure everything is insured correctly. I highly recommend the Banker’s team!
Karen White, a flood underwriter, was super helpful and very persistent in figuring out a solution for a recent flood issue. I am thankful for her willingness to stay on the line until the problem was resolved. She has saved me countless phone calls and emails by doing so and for that I’m so happy she’s the one who picked up my call.
I had Banker’s as a Homeowner’s Insurance Policy and they were very courteous while I had them. Ended up having a cast iron vent stack crack open and cause water damage in the house, I was expecting trouble in getting my claim settled, but …
Used them as my insurance company for years , always had great service . I tried using them to insure my new condo and couldn’t get anyone to call me back . And the automated system was terrible . Really disappointed . Bankers used to be awesome before COVID
Bankers has been a fantastic partner for my clients! They have been able to assist my clients with the right coverage, great rates, and excellent claims service. I recommend them to any homeowner looking for a great company.
Awesome customer service, lowest rates around. They hold your hand through every step of the way. If you have any questions they are always available to help! Charles Lambert helped me understand the process of signing up better and went over Wind-mitt’s with me as Jake Beach wrote my policy. Will continue doing business with bankers!
I’m an insurance agent and have worked with Bankers Insurance for years. they have always been extremely helpful. Today I needed assistance with a Flood quote. I used the online chat and was assisted by Ro. I was quickly assisted and …
My home had busted pipe and water damage during the Texas ice storm on February 2020. I had a home owners insurance policy with the company so I contacted them. After the adjuster came they provided a very low quote. After I sent over the …
I sustained some damage to my home. I contacted Bankers to submit a claim. It was a professional, easy and very fast process. My Claim was submitted over the phone, an adjuster contacted me, scheduled an on site visit, complete the …
I got my renters insurance policy through Bankers not only do they provide payment installation options but they provided amazing service. Recently i was charged with a insurance lapse fee in my rent portal because i forgot to update the …
I work with Bankers frequently to assist our mutual clients. I have had the best experience with their customer service department, underwriting department, and leadership. Every time I have approached them for help, they have been more …
I live in Southeast Louisiana and our home had wind damage from Hurricane Zeta on 10/28/2020, the roof had extensive damage and caused minimal water damage to the ceiling, the fence was flattened along with damage to the entrance gate. I …
Total Scam: Home built in 2016 – Purchased in 2020. Premium was roughly $1,500 for the first 2yrs. Just got our renewal for year 3, price doubled literally to $3,000. Zero claims with them, zero claims ever with anyone, nothing changed …
Karen White is one of the best professionals I’ve ever had the pleasure of dealing with. Every time I have to call with an issue, she’s quick to get it resolved and always a delight to speak with. Working for a broker, I have to call out to …
I’m a licensed insurance agent. I work with many companies, many offer assistance thru Chats….very helpful when you are multi-tasking. However many company Chats leave me feeling like I got no where. I recently used Bankers Flood Chat …
Another company dropping homeowners in Florida, I’ve never made a claim and got a notice my policy was non renewable at the end of the year. Stay away from these legal scam artists
Horrible company. I DO NOT RECOMMEND USING THIS COMPANY. They sent an adjuster out after I received the report back. I contracted them informing them that the adjusters report was incorrect. Their adjuster had all my ceiling height 2ft …
If you are in the market for new homeowners, renters or ANY insurance do NOT, I repeat, DO NOT use Bankers Insurance Group! I have been calling them for almost a month with no call back. I’ve been sending text messages and emailing with no …
Horrible customer service and assistance with our home damages from Hurricane Ian. Our claim has taken many weeks and their process is very unprofessional. Run away from this company!
Horrible. Had about 10k worth of damage during huricane IAN and Adjuster missed most of my damage and insurance company gave me $240. On top of that. The company is exiting florida.
Avoid if you can. While we had no issues with claims during our 3 year renters insurance policy, canceling the policy when we moved and bought a house was a nightmare. I endured weeks of 45 minute+ holds on the phone, or when someone would …
6 years of faithful paying and now an insurance company based in Florida is dropping Florida. Excuses..excuses but they could have kept new houses or done better to serve their 25,000 policies. I can’t wait till they start losing money and …
I had a home water leakage incident.I filed a claim and it was processed very soon.
The adjuster was very professional and the check payments were very accurate and …
They are very slow with processing claims. Our date of contact was in January 2022 and it’s March still no resolution to our claim. They issued a check to the wrong lein holder. I can not get in touch with the Adjuster. We are in a hotel …
This morning an agent (I assume) came to my residence, knocked very loudly twice and when I answered he lied and said he was here visiting another person and thought he’d just stop by. I told him I did not like the random visit, please …
Terrible response time and service, policy clearly states 14 day turnaround on claim reports. Every agent gives the same canned statement and responses. Rebuilt the entire lower level of our home in less time than it has taken them to give …
I received my renewal notice and saw my premium more than double from last year, but then a few days later I see that Banker’s is pulling out entirely from Florida of course due to the hurricane. Just another company trying to save money …
First off I want to commend Brian Feidtr.. (claims adjuster ), He is very professional and easy to contact and he protects his company and I respect that, but when it is time to pay a qualified claim, this company will pay it on time and …
5 1/2 weeks after Hurricane Ian and still no adjuster assigned to our claim. Banker hired field adjusters who disappeared with all our info/pics and the 2nd adj they sent Bankers said hasn’t submitted the report yet … 3 weeks later! We …
Our experience with Bankers Insurance has been fantastic. We had the great fortune of having Michael Stewart from Bankers get in touch with us after we had some questions regarding our claim for damages from Hurricane Ian. Michael has been …
I had a major claim with Banks Insurance because of Hurricane Ida. I had started out by filing a claim online the day of the Hurricane Ida I just knew something would be messed up with this massive storm. A adjuster came out about a week …
no idea
(Translated by Google) Very professional service.
Applause…. …
(Translated by Google) Very bad service. And the agency a.j morals who work with them, even worse. …
Number is non working…
I always receive
the number above is not valid
Ro is the best!
Great company with great service
Great company to do business with!
Good company.
Thank you for your services!😆 …
horrible customer service
Great company to work with for our insurance needs!
Top notch surety. Always treat me right.
Karen in the flood department was extremely helpful , informative, and friendly!!!
Great customer service at bankers!!!
Worst insurance company …on 3rd adjustor since hurricane irma …still waiting on payments for damages.
Missing my Flood Family! Hope everyone is doing awesome!
One claim and they canceled us, do not use this company!
Easy online experience
On 8/8/2016 a lawsuit was filed in Santa Clara County California against Jake Peters of Jake’s Bail bonds, Bankers Insurance Company and Brian Kesneck (Bankers President ) for FRAUD and CONSPIRACY and EXTORTION. Jake Peters is a bail agent …
Sent them an email via their website and never heard back.
Great company, always super easy to deal with and very friendly!
Awesome Customer Service!! Jon saved me. Thank you so much!! Highly recommend!!
Ro offers awesome service and Bankers is lucky to have her!
Great place to work. Offers stability and longevity.
Great company to work with. The customer service is the best I have dealt with. Very friendly and they know their stuff!
Ro in the flood department was very helpful assisting me (an agent) through the quoting process!
Their CSR’s are always helpful and prompt. Trish is a big help anytime we need assistance.
I switched my homeowners policy to Bankers Insurance. I have more coverage than before, and I’m saving over $200!
Amazing Company and very helpful, I do recommend it for all your Flood Insurance needs.
Bankers made signing up for my first renters insurance policy easy, especially when it came to knowing whats covered.
Excellent company! Very competitive prices and great claims service. I highly recommend Bankers.
This company is a complete scam. They provide the extended warranties for TigerDirect. If you have a claim, they are very nice on the phone and promise to send you an RMA to return. However, they never do. When you call back in, they …
As an Agent, we take Pride in doing business with Bankers! Great company, and such great customer service! Great Products!!!!!!
I have been a bankers agent for 18 years now and recommend Bankers To Anyone Looking To Sign Up For A Surety Company. Great staff and willing to go the extra mile!
Without the helpful underwriters at Bankers, I would not attempt to write a FEMA flood policy. Can we please get the government out of the insurance business!!
Always a great experience dealing with this company. They’re very responsive and easy to deal with. Fran was a great help today!
They have been exceptional to work with. We have been able to place a lot of good business with them and look forward to a long relationship.
Awesome people to work with! Thankful they have made Flood Insurance not be a frustration… Thanks!
Bankers offers both a strong policy for homeowners and businesses, along with a strong claims dept. Strongly recommend!
As an agent, its comforting to place clients with a great company like Bankers. The customer service staff are always very helpful as well.
Fast and professional customer service! Properly the best in the business, Bankers Insurance Group went up and beyond to help me on multiple occasions.
Very reasonable homeowners insurance rates. I haven’t had to make a claim yet, so I can’t speak about that and I hope I don’t anytime soon lol.
Charles mande and exceptional job working along the team of bankers to help me out with some billing issues. People there is ver honest and reliable
They’re great to work with! Ro is always professional and super helpful when I have any questions or need something reviewed. Awesome service!
Do not do your insurance business with these people. I have had insurance with them for 8 years and made a claim when we ran into the garage door and had to have it replaced. They turned down the claim based on the garage door is owned by …
Banker’s was responsive to our claim and helped us get our home sorted out quickly. Would highly recommend them!
Krystal is like one of the best Commercial assistants that Bankers has and its always a pleasure to work with her. Bankers, you need 5 Krystal’s!!!
Ronan White has been fantastic! Great job on responses and it was a fast transaction! Please give her a raise!
Frank was helpful, professional, and very knowledgeable. He helped every step of the way and made sure all my questions were answered prior to hanging up. Great customer service!!
Spoke with Jonathan Sledd – he provided great service by updating the flood zone that was recently changed in the area right over the phone. I was greatly appreciative of his service.
Poor customer service. They do everything possible to delay claims. Typical insurance company stuff but they are one of the worst.
Working with Bankers is a pleasure. And hats off to Frank Madland. He is by far the BEST rep!!! Always knowledgeable, helpful, and pleasant!
Ronan White is my number one go to when it comes to getting help with flood quotes, he is knowledgeable, and delivers excellent customer service skills.
Hurricane ida damage and can’t get a call back or and email for nothing…on my 4th desk adjuster and this is just frustrating
We had a policy with this company, and updated to anew policy and because they did not cancel the old policy we have had a headache trying to get it taken care with them, In the end we just paid the balance after 6 months of working with them. As soon as our current policy is done with will be with a different insurance company.
I am an Insurance agent and always chat with flood. I have had the pleasure of dealing with Ro and she is always willing to help and get me what I need.
Ro in the Flood Department is always one of the best people to work with, she is professional, quick and knowledgeable! If you have a problem, call Ro, she can handle it!
I had a question about a payment and letter received. I called and was transferred to a representative. They may have seen all the other bad reviews and got some live agents to assist. Just to be on the fair side. Hope this is the norm. The lady who answered my question was polite and professional.
They are impossible to deal with. I have had a claim in since March and am still getting the run around.
We had a policy with this company, and updated to anew policy and because they did not cancel the old policy we have had a headache trying to get it taken care with them, In the end we just paid the balance after 6 months of working with …
With the daunting task of a roof claim, Bankers made the process smooth. Very happy with our home insurance company!
I am an insurance agent in East Tennessee and use Bankers to write flood insurance. They are way more helpful than writing through the federal flood program and super great to deal with!
Ro has helped me so many times with a huge variety of difficult situations. It’s unbelievable how knowledgeable she is!! Bankers’ customer service is amazing. Thank you Ro for all the amazing help with flood policies. !!!!
Karen White
Thank you sooooooo much Karen White for your Help and Assistance with a Flood Quote. I was having a rough time with quoting the risk and you made me understand and get this done. You are the BEST!!!
Our agency’s experience working with Ro, has been a great one. She is very knowledgeable and always ready to help.
Frank Madland in the flood department is extremely knowledgeable and friendly, not to mention he always goes above and beyond to help in any way. I highly recommend Bankers Flood.
Absolutely love when working with Ronan!
She is extremely kind and helpful with all of the questions or concerns I may have. …
Invoice does not identify policy number. Invoice is not perforated for removing payment stub. Mailing address does not show up in envelope window. Can they do anything right? Web site does not allow customer login. Very weak!!!
As an agent, I had the pleasure of working with Frank Madland who is very helpful and processed my requested flood endorsements instantly which enabled me to get the documents to the lender immediately per their request. Thank you, Frank!
Great service and always willing to help. Ro helped me out today in their online chat tool- she is always helpful, pleasant, and a joy to work with. Great Flood company.
Frank Madland is by far one of the best Flood Insurance Underwriters. Bankers employees a strong staff that is well-educated and able to help their agents and customers.
Absolutely the best customer service by far. I am an agent and every time I need assistance they are second to none, specially Ro in the Flood Department. She is AMAZING!!! She gets it done!!!
The flood chat option for agents is delightful. Ro is always there to help out our agency. She’s fantastic. Thank you!!
Working with CJ was awesome. I had a client that had an urgent request and CJ took the time to listen, see the urgency and assist in getting the client request handled quickly. Hands down CJ offers awesome service and Bankers is lucky to have him!
I am an insurance agent for Brightway Insurance. Frank M from the Flood team is always there to help and assist me when I need it!! I appreciate his prompt response and quick turn around time!! He help me close the deal everytime! 🙂
I really good company to work with. The customer service is outstanding. Alysia Alfonso went above and beyond to help me get my insurance and payments in order. I highly recommend Bankers Insurance Group.
Karen White was very patient with me as I was having trouble with other representatives. I somehow was connected with Karen and she kindly helped me with additional information on my claim. Thanks so much for your support!
Karen White provides excellent customer service and does it with a smile. She is friendly and professional which feels hard to come by these days. I appreciate Karen and I think you will too!
I writing this as an insured that had a water claim & was resolved without a problem. Bankers was great throughout the process. Would highly recommend. An as a insurance agent, we write policies with Bankers and the service is always 5 stars !!
Karen White is so very helpful, patient, and friendly! She provided extraordinary service and I feel went above and beyond answering all of my “newbie” questions! I am thankful for Karen helping me relax and get passed my fear of quoting a flood policy. AAA Carolinas Insurance CSR
Recently, I had to make a claim against a family member’s policy. The claims adjuster was kind, helpful and understanding – helping me to navigate an area I don’t know/understand during a stressful time. The claim was paid promptly, and …
I got my auto and renters policy through Bankers. Jake was super helpful when quoting my policies and ensure I received all the discounts possible. I’ve always had such a great experience when speaking with Customer Service.
Do not purchase insurance from this company. Had minor storm damage. Made my first ever claim. They under valued the repair costs by more than half and did not list all repairs required.Then they denied based on their estimate being less …
Jon S was absolutely terrific working through a customer service issue after hours with precision, professionalism, and a personal flair that we don’t often receive these days. “Good old fashion” customer service is still a priority clearly for Jon and presumably for Bankers Insurance as well. Thank you, Jon.
Krrystal Kacarka is always so helpful with online chat, our underwriter Marilisa Lupton is wonderful as well, we love working with her and the commercial team. Bankers is very user friendly with online quoting and great customer service! Thank you Bankers for doing a great job!!
Tiffany Richburg was Awesome….She was calm and listened to my issue and said no problem she would look at it. She put me on hold and then came back to advise me of the status. It was 10 minutes to closing but she promised that she would …
Francis, Frank, Virgina, and Karen (just to name a few) in the flood dept are ROCKSTARS! Everytime I call the Flood Dept at Bankers, I am met with friendly, prompt, helpful service. These amazing representatives are always willing to go the …
LOVE working here at Bankers in the best Flood Department on the planet! My co-workers are some of the most knowledgeable in the Biz!
We are always happy to assist you with your Flood Insurance needs!
Chatted with Ro at Banker’s today and she was amazing. She was able to quickly answer my question and solve my problem. Whenever I see her name pop up as my Banker’s rep, I know the service will be amazing. Banker’s is lucky to have her on the team!
I’ve been dealing with Bankers Warranty Group which is part of this company. I cannot adequately express just how horrible it is to try to work with them, and if Bankers Insurance Group is associated, I cannot believe they would be a reputable company either.
I have LOVED working with Bankers, especially as an agent. I appreciate how hands-on my underwriter has been (thank you Frank!). It’s made getting things rated and completed much quicker and I am so thankful.
I have been working with Bankers Insurance as an agent for the last 9 years. I have never received the quality of service like I have recently. Charles Lambert, Kristy Thor both spectacular, and very helpful! Cant say enough great things! Thank you!
Bound policy 8/01/20, they send an inspector out. They send a cancellation notice after inspector took very dark poor images of my toilet and faucet connections. Bankers decides all copper plumbing needs replaced based on a picture. Demands …
I have received knowledgeable, helpful, cheerful service from Bankers for years. I want to give a shout out to Karen W in the flood department for going above and beyond helping me grandfather a flood policy. Thank you for my new happy policyholder! 🙂
Underwriting has no idea what they are doing. They bound my original policy, then months later said they won’t renew based on opinions that conflict with their actual underwriting guidelines that got my policy bound in the first place. …
I had an urgent request that was critical and needed to be addressed/review promptly and I had the pleasure of chatting with CJ. He assisted me with my request and definitely went above and beyond to get my request pushed through and …
I recently had a large book of business move that included over 100 flood policies. It was a last minute change on my end and we were down to the wire. Karen White at Bankers got right on this project and she exceeded all expectations! She …
Karen White has always been a huge help with Flood Insurance for me! I am an Agent in South Carolina and she always clarifies and provides specific details to make sure everything is insured correctly. I highly recommend the Banker’s team!
Karen White, a flood underwriter, was super helpful and very persistent in figuring out a solution for a recent flood issue. I am thankful for her willingness to stay on the line until the problem was resolved. She has saved me countless phone calls and emails by doing so and for that I’m so happy she’s the one who picked up my call.
I had Banker’s as a Homeowner’s Insurance Policy and they were very courteous while I had them. Ended up having a cast iron vent stack crack open and cause water damage in the house, I was expecting trouble in getting my claim settled, but …
Used them as my insurance company for years , always had great service . I tried using them to insure my new condo and couldn’t get anyone to call me back . And the automated system was terrible . Really disappointed . Bankers used to be awesome before COVID
Bankers has been a fantastic partner for my clients! They have been able to assist my clients with the right coverage, great rates, and excellent claims service. I recommend them to any homeowner looking for a great company.
Awesome customer service, lowest rates around. They hold your hand through every step of the way. If you have any questions they are always available to help! Charles Lambert helped me understand the process of signing up better and went over Wind-mitt’s with me as Jake Beach wrote my policy. Will continue doing business with bankers!
I’m an insurance agent and have worked with Bankers Insurance for years. they have always been extremely helpful. Today I needed assistance with a Flood quote. I used the online chat and was assisted by Ro. I was quickly assisted and …
My home had busted pipe and water damage during the Texas ice storm on February 2020. I had a home owners insurance policy with the company so I contacted them. After the adjuster came they provided a very low quote. After I sent over the …
I sustained some damage to my home. I contacted Bankers to submit a claim. It was a professional, easy and very fast process. My Claim was submitted over the phone, an adjuster contacted me, scheduled an on site visit, complete the …
I got my renters insurance policy through Bankers not only do they provide payment installation options but they provided amazing service. Recently i was charged with a insurance lapse fee in my rent portal because i forgot to update the …
I work with Bankers frequently to assist our mutual clients. I have had the best experience with their customer service department, underwriting department, and leadership. Every time I have approached them for help, they have been more …
I live in Southeast Louisiana and our home had wind damage from Hurricane Zeta on 10/28/2020, the roof had extensive damage and caused minimal water damage to the ceiling, the fence was flattened along with damage to the entrance gate. I …
Total Scam: Home built in 2016 – Purchased in 2020. Premium was roughly $1,500 for the first 2yrs. Just got our renewal for year 3, price doubled literally to $3,000. Zero claims with them, zero claims ever with anyone, nothing changed …
Karen White is one of the best professionals I’ve ever had the pleasure of dealing with. Every time I have to call with an issue, she’s quick to get it resolved and always a delight to speak with. Working for a broker, I have to call out to …
I’m a licensed insurance agent. I work with many companies, many offer assistance thru Chats….very helpful when you are multi-tasking. However many company Chats leave me feeling like I got no where. I recently used Bankers Flood Chat …
Another company dropping homeowners in Florida, I’ve never made a claim and got a notice my policy was non renewable at the end of the year. Stay away from these legal scam artists
Horrible company. I DO NOT RECOMMEND USING THIS COMPANY. They sent an adjuster out after I received the report back. I contracted them informing them that the adjusters report was incorrect. Their adjuster had all my ceiling height 2ft …
If you are in the market for new homeowners, renters or ANY insurance do NOT, I repeat, DO NOT use Bankers Insurance Group! I have been calling them for almost a month with no call back. I’ve been sending text messages and emailing with no …
The claim adjuster was very professional and courteous. She/he was helpful in expediting the process quickly.
I pay three premiums but no coverage. Insurer pay nothing when my house got damaged.
Horrible customer service and assistance with our home damages from Hurricane Ian. Our claim has taken many weeks and their process is very unprofessional. Run away from this company!
Horrible. Had about 10k worth of damage during huricane IAN and Adjuster missed most of my damage and insurance company gave me $240. On top of that. The company is exiting florida.
Avoid if you can. While we had no issues with claims during our 3 year renters insurance policy, canceling the policy when we moved and bought a house was a nightmare. I endured weeks of 45 minute+ holds on the phone, or when someone would …
6 years of faithful paying and now an insurance company based in Florida is dropping Florida. Excuses..excuses but they could have kept new houses or done better to serve their 25,000 policies. I can’t wait till they start losing money and …
I had a home water leakage incident.I filed a claim and it was processed very soon.
The adjuster was very professional and the check payments were very accurate and …
They are very slow with processing claims. Our date of contact was in January 2022 and it’s March still no resolution to our claim. They issued a check to the wrong lein holder. I can not get in touch with the Adjuster. We are in a hotel …
This morning an agent (I assume) came to my residence, knocked very loudly twice and when I answered he lied and said he was here visiting another person and thought he’d just stop by. I told him I did not like the random visit, please …
Terrible response time and service, policy clearly states 14 day turnaround on claim reports. Every agent gives the same canned statement and responses. Rebuilt the entire lower level of our home in less time than it has taken them to give …
I received my renewal notice and saw my premium more than double from last year, but then a few days later I see that Banker’s is pulling out entirely from Florida of course due to the hurricane. Just another company trying to save money …
First off I want to commend Brian Feidtr.. (claims adjuster ), He is very professional and easy to contact and he protects his company and I respect that, but when it is time to pay a qualified claim, this company will pay it on time and …
5 1/2 weeks after Hurricane Ian and still no adjuster assigned to our claim. Banker hired field adjusters who disappeared with all our info/pics and the 2nd adj they sent Bankers said hasn’t submitted the report yet … 3 weeks later! We …
Our experience with Bankers Insurance has been fantastic. We had the great fortune of having Michael Stewart from Bankers get in touch with us after we had some questions regarding our claim for damages from Hurricane Ian. Michael has been …
I had a major claim with Banks Insurance because of Hurricane Ida. I had started out by filing a claim online the day of the Hurricane Ida I just knew something would be messed up with this massive storm. A adjuster came out about a week …