Banner Furnace & Fuel offers unmatched service in the home heating and cooling industry. That means you can call on us with confidence. Our commitment to total home comfort means we install only the best equipment on the market today. It also means we will match that quality with unparalleled customer service.
| Thursday | 8AM to 5PM |
| Friday | 8AM to 5PM |
| Saturday | Closed |
| Sunday | Closed |
| Monday | 8AM to 5PM |
| Tuesday | 8AM to 5PM |
| Wednesday | 8AM to 5PM |
122 N Helena St, Spokane, WA 99202
OUTSTANDING customer service from manager Charlie! He is the best! Had a confusing repair on my furnance. After several trips, that turned out to be a simple fix, he worked with me on the final bill to ultimately come up with an amount …
We had awoke to notice our furnace was not operating properly. The outside temperature was about 3 degress. After calling our normal HVAC company and finding out they did not have 24/7 emergency assistance. We had called Banner Furnace & …
Multiple service calls, multiple technicians, hundreds of dollars in parts, many hundreds of dollars in service charges, still the same problem it had to start with. Absolutely zero follow up, I had to call them back each and every time. No …
They did a great job. List of things they did. Removed my old boiler, baseboard radiators and galvanized pipes. Installed new baseboard radiators, new PEX pipes. Relocated boiler to new location, routed gas to the location. Installed a new …
Love the people!!!
Delivered fuel
Great
dependable, prompt, fair pricing
Since 1924. Need I say more?
In and out, very helpful over the phone
Always friendly ready to help u quickly
Excellent service over 25 years!!
Great installation personnel
Great Service and Fantastic staff….
Very fast. Awesome services.
Top notch furnace and AC installation. Couldn’t be happier.
Very helpful I would go there again
They have done great service for us over the last 40+ years.
you guys are awsome. very helpful for diy guys. thanks mike!
Very professional, personable…..and an amazing company with great quality service!
Excellent service, employees were very professional and a joy to listen to work.
This firm is efficient and effective. I would use them again for instillation and maint.
First time we had an appointment they were a no show. They showed up the second time and were very friendly.
The technician was knowledgeable and freindly and took the time to troubleshoot my problem, saving me thousands.
Great professional and helpful. Mike helped me with the thermostat, he was great
Had a 4 hour appointment window and after 4 hours the tech was no show/no call. Complete waste of time.
Good service. Friendly and knowledgeable worker. Very skilled and willing to answer all my questions. Very courteous as well. Thanks Brian
Reasonable price. Work done on schedule. Quickly resolved the issues with our A/C.
great stuff! thank you!
Loved Charlie’s honesty! Thank you so much!!! Would recommend getting a quote from them.
Very professonal. Outstanding work on complicated. install of furnace and ac. Thanks of a job well done!!!
Thank you to Jeremy and the team. I appreciate you guys. Jesus is Lord. Thank you for the excellent work.
Fast response when our heater kicked the can. Staff and technicians friendly and accommodating.
Very quick to replace our furnace. Did in one day. I highly recommend them.
These guys are top notch. They want to help you, not gouge you. I won’t go to another place. These guys have been around and that’s why they’re still around. Thanks for everything guys.
Why are gates so hard to close?
Our furnace wasn’t working, the repair guy got us up and running on the same day. Good job!
They installed our new hot water heater and it was a great experience.
Came out within A day when furnace quit
On time and thorough assessment of upgrades to correct heat flow
Highly recommend Banner and their Guardian Plan! We’ve only had it for a month and it has already paid for itself!
I love banner fuel, They are my heroes. A/C is working again !!Thank you Johnathon
They were very professional and thorough. I’m very impressed with their entire system of purchasing and installation.
They had the exact part I needed and didn’t blink twice when I showed them what I needed. Plus they saved me about $30 from what someone else tried to sell me. Nice 😎 …
Great company to work with! We had a water heater installed & they were fast & efficient.
I RECENTLY PURCHASED AND HAD BANNER HEATING INSTALL A FURNACE IN ONE OF MY RENTAL PROPERTIES.
THE SERVICE WAS EXCELLENT AND PROFESSIONAL AND IN LESS THAN A DAY, THE …
It is a great feeling knowing that every time I have a reason for Banner employees to visit me, I have (many times) the same ones, who are very knowledgeable & experienced.
I will always use Banner fuel. They really do care about you and your problem. And they have some of the nicest people working for them
The driver’s are always very pleasant and professional when they deliver propane. The BEST company I have had ever had delivering propane.
Banner is the only company I will do business with. They always put the customers needs first. I have never been disappointed with their service.
We have just had a High Efficiency furnace installed! such a great group of people who made this happen so quickly and super nice looking job too.
These guys worked really hard to meet our budget, step one. Then, were very flexible with our schedule. When it was time to work it was done, and done correctly. A+
Top notch customer service. Excellent installation. Great care taken over every little thing. Super awesome. There aren’t enough cool words to use here.
We had a new air conditioner installed. Great price and great work installing it. I recommend them to anybody.
This place is very unprofessional never spoke to such hostile people! i got oil heat from them 3 weeks ago my card was never charged on there part because there guy failed to get the numbers right really didnt get an explanation except that …
Very good company that shows up when promised, cleans up when done and if for some reason the work isn’t 100% they always make it right. I’ve been doing business with Banner for decades.
Always pleased with Banner’s friendly, professional staff. Knowledgeable and efficient. Would readily/heartily recommend Banner for all of your heating/cooling problems.
They want to bill bi-monthly which is fine, but they won’t mail my bill, or E-mail it timely to get the discount and they also want to charge late fees if I don’t pay without getting a statement.
They came out on an appointment to do a system check. While there they offered to do a CO2 blowout for $95. Well, when they say $95 they really mean $136, after the hourly fee which starts as they route their vehicle to your house, the five …
The response to my call was immediate and everything was taken care of within 24 hours and the inspection was very positive. Both teams did quality work.
I can tell you that the positive reviews are spot on. They were exceptionally helpful in getting the parts I needed and providing guidance to an amateur do it yourselfer like me. I would 100% refer others to them.
They had Bernie out quickly and he was amazing. I have a boiler and he was extremely knowledgeable. They are trustworthy, honest and I will only call them in the future.
Since a limited number of places sells havoc parts unless your a whole seller. They found the part I needed in a couple of minutes and had me on my way in 10 min or less. Thank you
They are the greatest fixed my heater after 2 yrs of telling the landloard and 2 diferent people he sent here.
The Banner service person was very friendly and did a great job quickly and effectively diagnosing and repairing the issue with my air conditioning unit. Much Appreciated.
Replaced aging furnace and non-functioning AC. Efficient and friendly installation. Received helpful recommendations from Charlie when choosing best products for my needs.
Travis did an amazing job! He was very efficient and personable, we appreciate your hard work!
Thank You!
-The Residence Inn Team
Got propane installed at our new house. Tanks delivered, hooked up and filled exactly as they scheduled which was perfect for follow on activities.
Jesse showed up and started cursing, argued with me, and accused R&R hearing of bulsshitting me. He just left and forgot his clipboard on top of not even knowing the job when he showed up and insisted that he needed to do more work than …
I have been using Banner Fuel off and on for many years now and have never had as good of service with any other company! They are prompt and professional. Propane prices are on line with all other local dealers.
The crew was professional, courteous and prompt. They did a great job! I highly recommend Banner for any HVAC work.
Banner tried to bully me into paying my ex’s bill and claimed they are a public utility. They also tried to bully me and say I signed a credit application when I DID NOT. And threatened to take me to collections. “State of WA definition …
Banner is FIRST CLASS! From pilot light issues to propane delivery I have trusted Banner for years! Banner is honest and trustworthy! The price I’m quoted is the price I pay; never any EXTRA fees.
Patiently helped me through a question about my furnace. Were willing to line up a part for me same-day, and they were gracious both over the phone and in person, even though they were under no obligation to assist me.
I was very impressed. Thank you!
Banner remedied an issue after a water heater install and made it right. Shelby is awesome to work with. Mary is is very nice and super responsive and jumped on the matter quickly. I would recommend Banner based on correcting the issue appropriately and ensuring I was happy in the end.
We switched from cenex to banner because of poor service. Banner was great. Installed new tanks and was on time. Still waiting for cenex to come take their old tanks.
They provide professional service, round the clock, and they are devoted to making sure they do right by people. …
I requested a quote on furnace replacement and received a visit, quote, and installation date tailored to my requirements within the week of my request.
My furnace installation was perfect!
Thank goodness for these guys (and gals). Had the part for my AC compressor in stock for a quick fix. Fast, friendly and reasonably priced. Glad I met you guys today tomorrow forecast is 97 degrees!! 🔥 …
Service was prompt. Took some time to diagnose. Andrew replaced a failed module and had to rerun the thermostat control wires. The old furnace works great!
We with worked with Tim at Banner to get a new furnace and heat pump installed. The prices were great and Tim and his team went above and beyond to make sure everything was done well and exceeded our expectations!
had a faulty part for my water heater, they sent out a tech who did nothing but wipe the furnace off and leave saying it was fine. they sent out a second guy who said the part was covered under warranty. when i called to check the status of …
I’m a diy person and watch youtube videos and research to do my own fixing when it comes to heating and cooling whenever I can. I’ve gotten my parts from here. These guys are awesome. They even give me advice on what’s wrong and how to …
Had a gas line installed and the entire process went very smoothly. The technicians that came to do the install were polite and courteous. I was also well informed during every step of the install. Would do business with again.
We needed a small propane tank for our new home. DJ was extremely knowledgeable and very friendly and helpful. The awesome, strong guy who lifted it into my vehicle was also top notch!
The gents who installed my new gas furnace were spectacular, they did a great job. The salesman also knew his stuff and got me all the rebates/credits from the gas company to lower the cost 80%!
We have been with Banner for over 10 yrs and they have always been so nice and willing to help anytime. We just switched from oil to gas heat and they were so fast and efficient. I would recommend Banner to all my friends.
First time dealing with banner fuel. Appt set for 10am-1pm. Took the morning off work to be there. No phone call until 1pm asking if I would mind rescheduling for another day. I said no because I can’t keep missing work. I am then told that …
I recently purchased two propane furnaces for my shops from the team at Banner. It was a great experience from the beginning to the end. I would highly recommend Banner for your furnace and propane needs.
Ben was great. He was on time, neat, and professional.
Our furnace went out yesterday morning and I called their after hours line (superbowl sunday).. Ryan was at our house within a hour to see what was going on. After no time at all, he knew exactly what was wrong. He told us that 1st thing …
Have used this company for propane tank rental and propane with nothing but problems for years. They always charge higher than quoted and are very rude. Always check your bill because they rip you off by 5-12 cents per gallon unless you …
I wish I could select NO stars. They’re so called customer service is a joke. I called to have my furnace serviced and when the guy came over, he spilled dirty oil on my hardwood floor. When I called the office to let them know, the vice …
Terrible service, won’t stand behind their work. We had Banner come out to work on our oil furnace last week and and they charged us over $400 to repair the oil pump. The repair failed today (Friday) at 3pm and Banner told us they …
Banner is a great company and we’ve really enjoyed working with them. I am a general contractor and Banner does detailed estimates and works closely with us to ensure the work is done to our satisfaction.
Shout out to Banner. I called needing propane filled TODAY. Banner stepped up to the plate. The local company I use in Deer Park was bought by a conglomerate and I got tired of waiting on the phone to be connected to a human. Good job Banner. Nice to be able to call and hear a humans voice these days.
I want to say a big thank you to Banner and their team. All the way from Ryan who found the crack in my heat wxchanger, Charlie who was the salesman and coordinator and Derek and his team who did the installation. If it wasn’t for Ryan …
The team here has an excelent attitude every time I call or come in. They were very patient with me as I figured out how things worked. I bought a house with one of their tanks and the transition of the rental agreement and getting it refilled was painless. I am looking forward to being a longtime customer!
Our technician was very thorough and explained everything in detail. I feel he went above and beyond. We have been using Banner over the past 10 years and I have never been disappointed with their service.Thank you very much for being so service oriented and staying true to the company’s reputation.
I had what I felt was a big job. Banner listened to what I wanted and answered all of my questions as they came up. I was encouraged to compare companies and the estimate from Banner was by far the best. The work that was done was top of …
My parents have been customers of this banner location for over 45 years. They have had nothing but great service from a simple oil tank fill to maintenance of the furnace itself. Now I have called them because my gas furnace quit working …
Banner installed a REME HALO into our system! Techs were prompt and communicated throughout the process. Very impressed! Banner is always our first call for anything related to heating or cooling!
We bought a new home and it came with an older electric furnace. It just didn’t feel like it was very efficient. Dean came out and gave me a quote and in no time his crew had us cookin like a holiday ham. If you have old or need new these …
Called because my water heater not working. I asked that they call me when they looked at the WH to let me know how old it was, my plan was just to replace if it was really old. Did not get a call, instead they replaced a part that cost me …
Received multiple bids to bring natural gas out to my kitchen. Banner replied fastest, came in at the same cost as another installer and WELL BELOW the third. They were efficient, conscientious, and did a fantastic job. They really went above and beyond! Would highly recommend!
I forgot to check my heating oil and let it run out. Banner told me their drivers typically don’t come to cheney till Thursdays and were super busy/booked for the day and they didn’t know if they could make it out. However when I got home …
Our 33 year old heat pump had failed but the backup electric furnace was still in good working condition. Banner was able to install a new heat pump without us having to replace the furnace which saved us a lot of money. The new heat pump works beautifully!
Banner seems to me to be a reputable company. They have helped us out in several years keeping us afloat with an ailing heat pump. This year we had to bite the bullet and get a new one. Although forking out 9000 dollars and some change …
I recommend Banner fuel to anyone. I had a newAC unit installed. The work crew did a great job. High five to them. I have been a customer with banner fuel since1988. Great people to work with. Never had a problem. Thank you, Ricci Phipps
We had a humidifier installed and also a diagnosis on why our house fan didn’t work. Two separate technicians (Rob and Bernie) came out and resolved both. The humidifier works great as does the fan after finding a faulty wire in the wall …
Had a wonderful experience with Banner’s team and the installation of a mini-split for an outbuilding on our property. High quality finishing!
Banner came out to repair our furnace. It would only blow cold air. They said that nothing was wrong and showed my husband how to reset it. Approximately 2 weeks later, we had the same problem. We called and the same serviceman came …
We have our furnace/air conditioning system replaced and we are very happy with the wonderful service provided by your employees Ethan, Darrin and Robert. Great people! Super knowledgeable, super friendly, very skilled employees. You should …
Hot water tank replacement was affordable and crew did a top notch job. We use Banner for all our heating needs. Workers are knowledgeable, clean, friendly and spend time explaining all aspects of the job. Highly recommended.
Serviceman Bernie came to my house yesterday and found the problem in my A/C and had it up and running within a couple of hours. He fixed a problem that other techs couldn’t fix and I am so happy! Thank you, Bernie!
I have always been satisfied with Banner. I had my central air fixed a few weeks ago. Technician showed up exactly on schedule, ordered the part, and would have put it in first thing the following morning had my schedule not precluded it. …
My furnace was having difficulties heating due to either a bad ignitor or thermocouple and I called Banner Fuel. I was directed to Mike who took the time to listen to what was going on and was able to accurately diagnose the problem over …
Came back from vacation to find AC running but no cool air. Called Monday 8:45am – tech arrived at 10:45am, diagnosed problem, repaired, billed and everything completed in 40 minutes. Amazing. The gentlemen were kind, efficient, quick and I will definitely do business with them again. Thank you so much for such great service.
Young lady at the front desk was new, but she knew exactly who to ask if she had a question. She paid attention. She was quite competent to handle the job and was a quick learner. The gentleman that I’d talked to earlier on the phone was on top of the answers to my questions and gave me timely and accurate information.
Banner is the only company I will do business with for heating and cooling services. Always professional and knowledgeable, they go the extra mile to make sure a job is done right. I’ve used them in the past, then recently to install a new furnace and AC unit. I appreciated upfront customer service in order to pick the right products.
I called to get a quote for a heat pump, left a msg, they called me back in a very timely fashion! They scheduled a time to come out to see what I would need right away! Tim Fricke showed up on time was professional and very pleasant. He …
I had Banner install an air conditioner to an existing furnace and I got exactly what I wanted. They came and installed the compressor and coil and had it operating in one day. Their workers were very cordial and careful. They left no mess and things were left spick and span. Highly recommend.
Banner Fuel is awesome! They have the best customer service in the area for heating and cooling and propane delivery. Sales people (Tim) is amazing to deal with, Fuel Desk manager (DJ) is on top of his game, and our delivery driver (Josh) …
Our furnace quit working during cold weather. Banner quickly got technicians to us. Very polite and hard working, Jason, in particular, came late in the day and stayed until the malfunction was determined. Very pleased with quickness, thoroughness and reasonable cost.
I’ve never used them but one of their drivers hit my car and they left a notice on my windshield leaving a number I called Charlie and they handled the situation…this is an honest company from their drivers to upper management…amazing people
Scheduled with them in the early morning. We needed a vacuum truck for our furnace to clean it out. Another technician from another company went to them and communicated the same need for our home. I was called back to confirm they would …
I have a furnace that has been working intermittently since fall. I’ve had Banner out multiple times. A part was replaced at my expense that didn’t fix the problem. Twice I had an appointment and the service tech was a no-show. It’s too …
We had a fire in our furnace one night and it filled the whole house up with white smoke….we turned off the breakers immediately. I called a whole lot of furnace repair companies and they were either booked or super expensive or would not …
I use Banner for all my heating and cooling needs. Most recently when my central AC unit went out during the summer. They came out on a Sunday to diagnose the problem. It was beyond repair. They were back on Monday to give me a quote for …
This is what customer service should be 😊
Everyone that I have interacted with has been polite, on time, experienced, and a pleasure to work with. Estimates are accurate and payments are easy. I have …
Was a bit worried because I don’t know a lot about hot water boiler. I’ve lived here 30 years. One service company said I needed a new Boiler… thousands of dollars! …
Our furnace quit today 3-3-20 My folks have been with Banner for years so I called them. A bit of an emergency, my husband is sick. I could take a night at 67 but I knew he could not. They were out in one hour. A young man named Cody. He …
My job was really complex and the people had a lot to do. I had to replace both my AC and heating system and chose Banner because of shady tactics by other Spokane HVAC companies. I never had any of that with Banner. It’s a simple choice, …
Wow! Spot on service. I called Banner for a second opinion and they were awesome! I had initially called Mainstream HVAC for a buzzing sound, during the service call their techs ended up tearing my furnace apart and telling me I needed to …
Found the sales and technical staff (installation & service) easy to work with and professional in their customer interactions. Am very pleased the my new furnace and hot water tank installation. …
We have a very rare furnace system that had the cord ripped out of the outlet by our dog. We called another company that charged us $100 to come out and just look at it and not do anything and then later called back to tell us that it would …
Had a new furnace and air conditioner installed by Banner a few years ago. We felt like we got a good price and had all questions answered. The installers were on time, clean, polite, and did a great job. …
In the past 2 months, I have used Banner Furnace and Fuel for a service on a model that was out of date and whose parts have been discontinued. The service tech was excellent, and at least got my ancient furnace limping along. Then I had …
Banner replaced our old gas furnace and hot water heater, the later of which was on its last legs. Tim Fricke presented us with some great options for both and we went with a high efficiency gas furnace and a tankless hot water heater. Tim …
We have relied on Banner for maintaining our furnace and air conditioning since buying our house 16 years ago. In that time we’ve replaced both the aging furnace from 1968, and most recently the air conditioning unit from 1984! With both …
Mary Kay was GREAT on the phone. Furnace kaput. (3 other companies wouldn’t come over or wouldn’t come quickly). I trusted Jeremy at once. He diagnosed and fixed and I was relieved at the price: great value.
I am THRILLED and will only use Banner from here on out.
Banner is awesome! Called this a.m. they said that they would work me in throughout the day for a furnace service call. Furnace tech Bernie showed up and diagnosed and fixed my older furnace! Very pleased with his service and that they were …
We had a great experience with Banner. Tim, who provided us with an estimate, was very patient and answered all our questions–including follow-up questions by email. We got four bids and decided to go with Banner because of the personal …
We have used Banner for our family home for over 20 years. They always come through and do whatever is humanly possible to deliver a high quality outcome. You might spend more, but they are worth it!
We could not be happier with the service that we received from Bryan at Banner! Bryan told us everything that he was doing and explained what different readings meant. After having another HVAC company tell us that our furnace was in need …
I have been a Banner customer for years. I have never had a bad experience with Banner Furnace and Fuel. From duct cleaning to oil delivery to maintenance and repairs, Banner has always arrived on time and worked until the job was …
Banner Fuel has been in business for a long time and they have a great reputation. That’s why I chose them to install a new Aprilaire 600 humidifier. They came and inspected my heating system and within a couple of days I accepted their …
The sales and installers are very professional! Very happy with the unit that was installed!
From our initial call for an estimate to the completion of installation, our interaction with Banner employees was always courteous and professional. Our estimate for a furnace replacement took place within 48 hours of our call, and the …
Our AC went out on Monday 28th June. We called around and everyone was booked out. Banner helped us locate a new motor the service tech Johnathon came out and discovered the new motor was bad. He arrange to get a replacement. Within a …
I do not post reviews, however I am giving two thumbs up to my experience with the people at Banner Furnace and Fuel. Tim was honest and full of integrity. Shawn was personable and gave wonderful customer service. I will use their services in the future for all my HVAC needs.
we had our water heater die and with my husband being disabled as well as our roommate we were in desperate need of immediate help. They sent out the repairman Dayton who was knowledgeable and very professional. He determined that it …
Air conditioner went out on 110 degree day
Called another service and they were four days out. Banner was recommended and they showed the next day. Shawn was awesome, taught me some things I didn’t know, …
Repair man was great. Couldn’t fix our furnace in our 900 sqft —110 year old house but was informed and professional. The salesman they sent the next day was not impressive and was insulting. He made 1/2 an effort to wear a mask in my house …
We have been impressed throughout our whole experience in getting a new furnace and air conditioning. Charlie, who gave us our estimate, was very knowledgeable and professional. They were able to install our new equipment quickly and …
Banner did a natural gas line install for us in September. Very good communications. They worked with us in determining where the run would go, and calculated the correct pipe size. The meter had to be upsized, which they coordinated with …
We have had banner do repairs on our furnace and install a new water heater. For the repair, our furnace was out of course during the coldest time of the year. They were able to get out the same day and the pricing for the repair was fair. …
Banner was quick to give me a quote for a full install of a furnace and AC system in my house. I had no ducting and only baseboard heat previously. Tim worked with me to make sure the system was what I wanted. The installers were out the …
We purchased a new water heater from Banner and they installed it at our home in July of 2019. Unfortunately, the pilot kept going off beginning in January of 2020. After 10 service calls for this issue between January of 2020 to January …
Over the years I have used Banner Furnace & Fuel multiple times in multiple houses for multiple different services. Each time they have been professional, helpful, skilled, clean and on time. On one job they quoted a 1 day install but …
Banner Fuel is a top notch business. The people who answer phones are friendly and professional. I feel like a valued costumer! The workers who come into our home are informative, friendly and extremely helpful in explaining and helping …
Service is second to none. These folks do great work and have for generations. They do the heavy lifting so you can be comfortable when the weather inside needs an adjustment
Our AC quit working and we contacted Banner. They came out as soon as they could. Shaun, the repairman was polite, pleasant, efficient and had our AC working in less than an hour. Repair cost was minimal. We will use Banner for any and all …
Looking for a HVAC part and unless you are a contractor this is the place. They have a parts counter to also serve the DIY person, and the guy who helped me was very knowledgeable, patient and kind. Nice to know that if your a/c breaks down …
Banner saved us hundreds of $ by suggesting a simple A/C repair we could make instead of using a costly technician.
They deliver propane on a regular schedule. They are so reliable we never have …
So, I think this is about the fourth time I’ve used Banner Fuel. As before, I worked with Tim on the estimates and planning phase, and I have come to trust him and appreciate his candor so much that I rarely look for other estimates any …
We had 3 bids for a new furnace and Banner provided the level of choice and equipment we were looking for, at the price point we were comfortable with. …
From initial bid through the replacement of my furnace, Banner went above and beyond. I wanted to deal with a local outfit and had a 66 year old furnace that needed to be replaced. I also wanted to be educated about the whole process so I …
We had them run a gas line for us. They were extremely professional and helpful. Would definitely recommend!
Last year my wife and I had Travis come out and give us a quote on an AC unit for our house. I was at work when he came by but my wife was extremely impressed with his professionalism and honesty. After some discussion we decided to hire …
I called Banner late in the day when I noticed my AC unit was not pumping cold air.
They advised they would have somebody out first thing in the morning. …
We have used Banner for decades for our fuel and up until now with excellent service. We are on a keep fill program which guarantees us pretty much that we shouldn’t run out. Well this is the third time that we have run out. We thought they …
I figured when I called for service it would be a week out. They scheduled me for next day….Ellis who came out was very courteous and explained the testing he was doing. He took the time to test all possible issues. Great customer …
Called all over and no one would come to help us when our furnace was not working and we were cold. But we called Banner fuel and a really great repairman came. Thirty minutes later we had heat and the bill was reasonable. Thank you Banner Fuel and your awesome service. We will never use anyone else. Thank you🙂 …
I’ve been using Banner for a few years to fill up my old oil tank but, that old tank was not heating the house efficiently. The cost of fuel has gone way up, too. Finally, this year, we had them install a new furnace and coil. They took out …
We have a 6 year old Lennox heat pump/air handler(furnace) system. The heat pump kept freezing up and shutting down in the cold, so would go into auxiliary heat mode (furnace). Heating bills went way up because of that. After spending …
Called Banner for an Air Conditioning system that wasn’t working and employees were not happy. A serviceman came the next day. He was extremely professional, efficient and knowledgeable. He found the problem quickly and the charges were very reasonable. I am a very happy customer! This is a great company!
I gave banner a one star two months ago after we ran out of propane and we are on their “stay full” program.
Their response led me to give a second chance. They failed again and this time …
Had two techs come out to assess furnace. The first one, a more junior tech, diagnosed a heat exchanger replacement. Banner sent a senior tech as a courtesy check to confirm since it was an expensive repair. Senior tech spent some time but …