Barclaycard Visa with Apple Rewards Reviews ( 250 )
Worst costumer service, worst hardware and software. I don’t even know how you can call the iPhone a smartphone when you can’t do something as basic as download a PDF or word doc. Even cloud solutions like Dropbox become just tools to view …
If there is one Apple Store not to miss, it’s The Company Store at 1 Infinite Loop, Cupertino, CA.. Geez, just the address is cool enough to make it worth visiting, but yeah, this is the only place to find lots of Apple-branded gear that …
While I was driving, my iPhone caught on fire. I called Apple, and unbelievably, they said it was not a safety issue! They said that I should have bought a first-party charging cable. No support at all.
Apple Store there was one of the best experiences as they had plenty of staff to handle the crowd of people. They also have some pretty neat shirts that are exclusive to that location.
Always love coming here! It’s an inspiring place to visit. From a garage you can see that in Empire was built a company that’s truly changed the world.
There is no resale value for any items bought.
They opened my 50$ iPad screen guard and told me they can’t take it. Very dissapointed with apple after this.
They make iPhones and Macbooks. Apple store located here that isn’t too busy. Nice big parking lot if you like walking in circles or learning how to drivw.
This company died with Steve. I will not buy ANYTHING from Apple ever again. This company considers a 6 year old MacBook Pro a “vintage” product, Ha! What a laugh. They are just pathetic. They do not keep their customers happy at all, more …
Probably I’m the biggest fan of Apple products but I can’t afford any of the products, but I still love it from the bottom of my heart. Apple the best in the world. …
Apple made great products, but the quality keeps going down since Steve Jobs’ departure: I have to perform countless “force quit” for Apple’s native applications, hard reboot using power button due to hanging OS, faulty keyboard/touchpad on the new MacBook Pro of my colleague, etc.
never been there … but contacted by phone due a a wrong delivery of my goods to their address … treated me very rude on the phone .. no one even bother in check the fate of my package … I think Apple human resources have to give a …
Please disengage your relationship with the NRA. I have spent tens of thousands of dollars on Apple products since 1991 and am throughly disgusted that you refuse to distance yourself from the organization that is perpetuating weapons of …
Hey Apple ! Feeling frustrated . I’m Apple all the way, but I’m beginning to feel like maybe you are out to make our lives more difficult. Please help us !! by not adding more steps with new iOs update (11.3). Now we have to confirm delete …
I have had several opportunities to visit your store located in the Chandler Fashion Center, in Chandler, Arizona. Each time I have visited I have had exceptional service, even when they have had to tell me I am out of warranty. I only …
NEVER PAY FOR EXPEDITED SERVICE. I ordered a product online and paid for expedited shipping. You guessed it the product didn’t show up on time as promised. Apple is blaming the carrier and the carrier says Apple didn’t get the product to them on time.
I love Apple to a point. Portable-slimmer-ever-thinner laptops have less connections. Thus u must buy more and more cords & connectors. Arrghhh. 2lb laptop and 3lbs of cords/connectors/battery charger. In the end, its still 5lbs that I lug …
Nothing to see here. The outside of the offices could be that of any office in the world. There is also an Apple Store, which you can also find elsewhere, except that they sell Apple branded goodies. Good if you want to be a walking ad.
The Apple Campus is full of history and should be on every tech enthusiast’s must see list. The new campus Apple Store is the only place to find Apple merchandise like shirts and backpacks.
I do not like how apple is making their iPhone plastic. I miss when apple made iPhone like the 5 and 5s and because it was glass. I am done with apple and moving to Samsung. apple is now dead like Steve Jobs wish Steve was still here he made the best products.
Terrible of Apple to send out software updates on “older” (more than 6 months old) iPhones to slow them down. I hope the company does suffer a lot from this act. It’s greed and Apple will Start loosing customers due to this. First they deny …
Apple has totally failed me! I bought a MacBook Pro Retina in 2013 which had a GPU hardware problem from factory, Apple made a recall campaign to fix all those MacBooks, the campaign ended in 2017, I missed it, I didn’t know what I was …
I was the only person here with a phone from the competitors. My friend was ecstatic at the exclusive shirts and merchandise offered here. As a visitor you can only visit the store and exterior areas. Still a cool place to go.
This is a great tourist stop while in Silicon Valley! The Apple Store on location isn’t anything special. But just witnessing where some of tech’s major history has taken place is pretty darn cool.
Really disappointed by the type of after purchase repair service that I got for support. This was for my watch series 2 Hermès which is basically an edition series watch, I though for a watch that expensive I’ll get a good service. My …
They’re better than Samsung because they actually use NEW technologies. They’re nice because people are requesting smaller phones like 5s and below, so in 5 days people will get their requests with the iPhone SE.
This is not a good company. My son have credit card got stolen and the thief buy’s an ipad gold. We call the Apple store right away and went to his bank. Apple said”do not worry about it, we just stop it and be given your money back. 2 …
This morning I went to this store to purchase a new iPad Pro. After I told a lady I want a new iPad Pro 12.9, she said: you know the price? I said yeah. She shocked, her face looks like she does not believe I have enough money! …
Nice to see the Apple engine, a McLaren passed us on entry, (sigh).
Went to the Apple store and noted even here they have issues keeping the latest products in stock (noise cancelling airpods). Hmmm connection McLaren…
Solid apple store…bought my 4k imac here. Employees are friendly and service is very quick. No genius bar here, so look elsewhere if that’s what you need.
Once an awesome company, reduced to ash. My 2006 Macbook is indestructible, it still runs. I cannot say the same for my iMac 2014, which I bought and broke after 2 weeks, which they fixed and now I have some kind of dirt under the screen to …
Apple products stink. constantly break. been on the phone for 3 hrs now and transferred 10 times. i will never buy another apple product. I wish i could give them negative stars. cannot post without giving one star.
Bought an iphone 7 and in the first two hours it broke. The pixels on the screen were flashing green and then it shut off forever. Not having a phone for a day while I get another one was not the biggest problem though. The big problem was …
This store may not be the nicest designed one but certainly has the best people working there. This is the only store where you find Apple t-shirts and apparel. Don’t forget to take pictures .
They really messed up this year with public and developers beta testers not being able to restore back up to new iphones. Let me place my brand new Iphone on display cabinet until ios 13.1 comes out!
Our family stopped by the infinite loop Apple store during school visited. my wife has question about her iphone (6) keeps dropping calls and reseted few times with no positive result. 1st (Apple) employee sent us to other side of display …
Apple’s products at one time were revolutionary. Now, because of the endless quest to forever capture customers and imprison them, instead of EARNING the business, they shove proprietary software and hardware into their customer’s hands and …
the customer service is a disaster. I bought my new iphone 13 for a month now. but i have not received my refund for my old iphone trade in . Calling the customer service. they just transfer me to different apartment and asked the same …
Shopping and experiencing The Company Store was everything I hoped for and more. Literally this was the first place we went to after stepping off the plane at SFO – we drove straight here. First stop: taking a photo in front of the store’s …
Last time I went to the Company Store they had generic products (water bottles, keychains, clothes) with Apple logos slapped on. Definitely damaging to their brand. It’s not worth going out of your way to see.
The sales reps here seemed extremely friendly compared to the other stores. This place was recently renovated and opened to public. Don’t forget to click a picture near the 1 Infinite Loop signage right outside the store when you visit this store.
Masks are no longer required if you are fully vaccinated. Why are customers still having to go through testing and temp checks??? No other store does anything other than a sign with the latest mandate.
At this store you will find products which you may not find in other Apple Stores. Like book showcasing all Apple products since inception, also they have Apple branded mugs, pens etc etc. Different experience.
As an Apple user and customer for about 20 years, it is disappointing to write this. I constantly receive solicitation emails indicating I should pay for iCould storage since I am using the full 5GB of allotted space for my iCould backup. I …
I am completely disgusted by Apple. Was given an Apple store giftcard…. called in to convert it to iTunes giftcard which they said is doable and was going to be converted in two days…. 4 days later, 8 phone calls, 5 hours of phone time …
Love the products in general. They are pricey and have average customer support. It seemed they were not able to resolve my problem and at times it seemed like I was more tech savvy than the apple tech support person and I would just say I …
When we entered the infinity loop security was very rude and forced us out immediately. Not answering any questions and being generally unpleasant. It was just entrance to the main lobby, not Pentagon for God’s sake. Glad I’m not an Apple buyer.
A bunch of smiling appleheads, workers and customers. Giant monitor with a mesmerizing motion graphic had these appleheads entranced, one guy with his mouth open and tongue hanging out. …
Rather disappoing place. It’s nothing more than an Apple Store next to the incredible Apple HQ. You can get a view of the loop from the rooftop of the store but that’s all there is. No information on the incredible building! Just commerce.
Variety of food choices – almost every major cuisine type under one roof. There are options for healthy food and some packed to go boxes too. Expect to wait in long wait lines. The obvious caveat is that you need to be an Apple employee or need to know one haha.
On 8/10/2015 spoke with an Apple Tech at the 800 number. He was courteous, and very knowledgeable. He set up an appointment for us at the Apple Store in Roseville, (apx. a hour away), for that evening. Unfortunately we arrived apx. 20 …
Horrible experience at Apple Store. Staff returned my device 40 minutes late, had not completed the requested repairs, and somehow had bricked my device. I went in for a screen repair with a fully functioning phone. They stated that my …
Very disappointed with Apple. Have bought many thousands of dollars of Apple products from Mac Books to IPads and IPhones. My camera went out internally on my IPhone and they want me to spend more of my money on another IPhone. Stand behind your products !
Really nice to see the Observation roof deck open for a view of the campus and Cupertino skyline. You get a great view of the sunset over the Blue Hills toward Saratoga. Plus, there is a neat Apple store on the ground level with souvenir items only available here and a snack bar. Great place to take out of town guests and Apple fans.
Infinite campus home to the iPhone and Lawson middle school. The store is big and the people are quite helpful. It is a cool place but you have to find parking in their small visitor parking lot.
My family went to the store in April, 2019. All the staff are very friendly and professional. Especially John who gave us a brief history of the store and also took a picture for us. Excellent service! Thanks.
We want touch id back on the iPhone 13 Apple! The iPhone 7 was great, I’m not too impressed with the 11. I don’t even care about having a bezel at the bottom, the screen up to the edges is pointless, especially when you go to watch a video on YouTube and that portion is cut off anyway 🙄🤦♀️ …
I am surprised with the level of service I have received from Apple.
For years I have heard of the quality and speedy service from Apple
I had a horrible experience the first 2 times for an issue I had with an iPhone. …
I will never buy another Apple product. A problem with their updated which rendered my phone useless is costing me $160 because there is a scratch on my screen….. not a crack. The screen works perfectly and has for the last 6 months. Thank you Apple for messing my phone up and sticking me with the bill…
My wife and I went into the Apple Store in the Rideau Centre in Ottawa today. My wife’s Mac Mini is very old and needed replacement. We found the only Mac Mini on display and were using it to assess its responsiveness compared with the …
Very disappointed with the service recently! I have had 2 iPhone 6’s have software issues in the last 6 months. Recently had customer service tell me I’m out of luck and had to pay for a new phone. Talked with 5 people at customer support …
Horrible prices, products not worth it. Parking lot extremely dangerous with employees racing at highway speed through crosswalks. The $100 charger from them completely fell apart in a year and 5 weeks exactly. Very poor craftsmanship.
Just got a new 2019 MacBook Pro with external keyboard, mouse and trackpad. All accessories came with old USB A cables so I can’t charge them with the MacBook. Apple’s support tells me to go buy new cables or some sort of hub or dongle. …
A very small, but quaint Apple Store near the entrance of their 1st office building of Apple HQ. Here, you can buy everything you could normally at an Apple Store, but also merchandise and apparel that can’t be bought anywhere else, including t-shirts and cups. Be aware: these are also very expensive, like $30+.
The place that started it all- well till the Spaceship is built. Has a company store that is only open 9-5 M-F. This store is the only place in the world that sells Apple apparel (including online). HIGHLY worth a visit. Great place to run …
Cool place to shop for the latest gear at Apple’s main campus. Wish they had slightly more interesting and unique things here , tshirts were the only “exclusive” thing being sold when I was there. Maybe when the “mothership” offices open the store will get a reboot.
You won’t find any deals here. Just full price items. Parking is literally hell. Adjust your time to find parking if you’re on a time schedule. They no longer sell a large assortment of Apple logo merchandise because they demolished the cool Company Store.
Now that Steve Jobs is gone Apple is already selling defective, junk, computers, and they don’t seem to care. I guess that’s the only way they know how to increase profits now that their genius is gone. The fan in my IMAC is out of control. …
Amazing place to work. The indoor trees in the main reception hall are magnificent. One of a kind that I don’t see in other places. The Cafe offered variouty of quality food including half shell oysters.
This is the only Apple Store where you can buy apple merch. The staff is friendly like in most stores, and of course there’s no genius here since it’s only retail. I loved my apple t shirt, great quality!
I think I do not trust Apple anymore. I have MacBook Pro 2016 which I have gotten repaired thrice since I bought it around a year and a half back. In May 2018, when I submitted my MacBook in Orlando for repair, nobody could apparently trace …
This place is delicious. They always seem to have a fresh fish dish that is delicious and light. The portion is just right where you finish not hungry and not full. One of the most unique things about this place is that they do not have …
This, naturally, is a must for any geeks and Apple followers. The parts of the place that are actually available to the general public are not as nice as expected, especially the tiny store. If you are here in San Francisco, then this is definitely something for you to check off of the list.
All representatives are very busy in their own world
I approached 3 different people and I was told we will send someone
I walked out after waiting for 30min. No one showed up …
Some of the staffs, I remember one India guy wcuse attitude are very bad and not respectful for customer. Yesterday I willing to buy a new iPhone xr, there’s no staff help me when I came in, but they even help next people who came later …
Enthusiastic staff. They sell (overpriced) shirts, mugs, and other unique items not found in any other Apple store. Worth a visit if you’re an Apple fan.
Get in for a visit through a friend who works at Apple. They can get you and show you the main area… and invite you a meal in their cafeteria. That’s as far as you can go since everything else is off limits to visitors. …
Nice store, but way worse compared to before the remodel. It used to be larger with much more apple merch. Now it’s just typical Apple store items with 2 shelves of t-shirts that you can only buy there. It used to have quite a few items that you could only buy there.
If you know someone that works here, then they can get you into their cafeteria. The food is quite delicious but unlike Google, it isn’t free. But once you go in, you can’t take photos, and there isn’t much to see. Though I guess you can say you’ve been!
I needed a new screen for my MacBook, it was cracked. The guys at Apple Infinite Loop gave me a totally reasonable estimate and fixed the problem with great expertise. …
Refering to the Apple Campus store here: Lost its charm after being rebuild, just the usual white Apple Store. No cool merchandise to bring home to the kids anymore. Only merchandise for adults/business gift type. Hey you forgot things for engineers!
As an Apple consumer since 1975, I was especially pleased to purchase my new iPad Pro at the company headquarters, 1 Infinite Loop….the experience was all I hoped it would be. The staff was young, knowledgeable, and enthusiastic. The …
the first and original headquarters of Apple, located in an area entirely renamed or built from the beginning with ultra-modern buildings in the style of Apple. Lots of windows, open space in the office, a beautiful visitor center where you …
ATTENTION with the refund! I had an iPhone 8 rated and entered everything EXACTLY as it is. Also the crack in the display. The cell phone was valued at € 120-140. …
It’s okay, I have no clue why everyone says THOU MUST VISIT!
Yea, they have some interesting shirts and trinkets, but at a 100% markup for a water bottle.. MEH.. of course I purchased one because I thought it was unique only to discover that many stores have the same water bottles!
For lay visitors there is only access to the Apple Store here. They do sell one-of-a-kind t-shirts in the store. Neat to check out briefly if you have plenty of free time. Not a must see unless you’re a big time fanboy/girl.
I can not praise Taylor from HQ customer service team for how he handled my issue. He was VERY informative and communicated why there was a delay and kept me informed every step of the way. This is why I will never leave Apple, they truly do know how to look after and treat their customers.
Apple’s main campus has a college campus feel with an outdoor area for sitting and meeting. Cafe Macs has excellent premium foods at a discounted price. …
No apples available here only phones and computers? My son really wanted an apple for his birthday, maybe even a pear. Now he has to settle for an iPhone 12. Thanks a lot “apple store” 😡😡 …
I went to the Apple store in the Ross Park Mall in Pittsburgh, PA and had a wonderful experience. My technician was Brandon and he was remarkable. He took his time to explain everything to me and fixed my phone. I went on a busy Saturday and never once felt rushed or unattended to. Thank you for excellent service!!
It is nice that Apple has built an Apple Store at this location so people can go buy Apple stuff from Apple HQ. Feel free to take pictures by the 1 infinite loop sign, but don’t try going in the doors, if you are not a guest of an employee security will quickly show you the door.
Quickly, the only thing to see is the building from outside, as the only place you have access to is the Apple store…. which has nothing more than any other Apple store. …
Cool to say you’ve been there. Not much to see, you’re not allowed in unless you’re an employee, or invited by one. They sell things you can only get at the Apple store here: generic souvenirs like shirts, mugs, and pens.
Amazing Apple campus offering most of apple products in the mechandize store, the place has good parking and can accommodate alarge number of vehicles. The people here are friendly and welcoming. The prices too are not that high end. I …
Apple is failing people like me that have been loyal customers for decades! They have made it impossible to move my music to new devices. None of this music is stolen! They just want me to pay them again for it.
Less of a big deal than Apple Park. Still worth visiting for the different merchandise, but it’s actually a pretty small store. If you’re in Cupertino already and you want to see two Apple locations, definitely stop in and look around. …
It’s pretty small compared to other Apple stores. Service here is average. Parking is always difficult and sometimes you have to use the overflow parking service. Definitely not the best Apple store. I’ve been to many in different cities …
The Apple Store is bright, fully staffed, has designated visitor parking, and Apple products. While they do have some 3rd party peripherals, expect to pay full price. The major benefit of coming to this campus is the dedication of the …
It is the Apple headquarters (for the next little while anyway) and you can’t help feel the greatness and history of the place. The original one of a kind merchandise store has been replaced with a more standard Apple store and that’s a …
An amazing experience! This store is a must-visit for any Apple fan! It’s the only place in the world to buy an official Apple t-shirt. Please be aware, however, that the shirts are pricey, at $29 a piece. Regardless, if you’re an Apple fan, you should definitely visit!
Neat idea, poor execution. I went by the store recently since I was nearby in San Jose to pick up any special items they had. They had a lot of great shirts you can’t find anywhere else (except on eBay) but they had very limited sizing. I …
Outstanding customer experience, employees couldn’t have been more friendly and eager to help and you can tell it’s a superbly managed positive environment.
They take very strict covid precautions with temperature checks, frequent sanitizing and even wear medical gloves if they need to interact with your electronics.
The store showcases all the latest Apple products. The store itself is nothing to brag about, but the surrounding building area is impressive.
Still, nothing else to do there. Don’t expect the same experience as you would if you have visited Googleplex and its surroundings.
If you are looking for mugs and bottles, they are only available at this location not at the main Apple visitor center.
We had to come here because some of our guests wanted to buy a mug that was not …
It’s a very good experience if you have someone to show you around. I got a tour of the headquarters by a Vice President and it’s a one in a lifetime experience. The offices are beautiful and the people inside are really kind and fun. If …
Great 👍 short visit to Cupertino Apple store….This store has more souvenirs such as notebooks, mugs, pens& other cute shirts! Great customer service. Thanks Josh/bearded young 👨 man …
Quieter than it used to be before the Apple Park Visitor Center opened. The staff are as friendly, knowledgeable, and helpful as ever. It’s a pretty small store but a fine place to get a phone, watch, tablet, t-shirt, or accessory.
Any Apple Fan should go once but honestly it isn’t much different from a standard Apple Store. The Visitor Center only includes a Cafe and a standard Apple Store. The only thing “new” is that you can get onto the top floor for a view of the Apple campus. Worth a visit if you live close by.
This is now a retail store and not the same corporate store from reviews posted years ago. No more whimsical t-shirts just a few basic ones and some souvenirs like mugs. I did find the staff to be very helpful since the place wasn’t crowded …
Cold and disassociated, just like their products. Went to a job fair here once and was not impress with the corporate structure or feel. Chose a job with a competitor!
My phone was stolen by a lady named Katrina Sollinger she has used my Apple Pay/Apple Cash without my permission so I open a dispute! They are now telling me that it was a valid transaction because it’s in the underwriting that I authorized …
Clean, efficient, relatively quiet store. If you need just an Apple product, you can save a lot of time in parking, getting in and out in minutes vs going to another Apple store in a mall.
Brand new iPhone and it keeps crashing. Rang for phone support which was good but I have to erase my phone and start from scratch again. I don’t have time for that, and shouldn’t have to with the money these phones cost. So much for being a loyal apple customer
The staff at the apple store stopped me and checked my temperature before letting me in. After a year of pandemic, everyone knows that covid patients don’t necessarily have fever, and with everyone wearing mask and keeping distance, the …
Very confusing experience. The airpods demo was a bit of a disaster with the ear fit test and noise cancellation not working. Ended up not buying. The store also didn’t have discounts that were readily available at online retailers. The folks at the store were friendly though and tried to be helpful.
The best place for visitors who are fans of Apple’s products. You can try all of their products there. The staff is really passionate and knowledgeable about the Apple items. Kids are also allowed so we brought ours and had a great time.
We went here to purchase a new iPhone and had a fantastic experience, thanks to an awesome employee named Tamara! She was super helpful and made the process of getting a new phone + switching the data over super quick and easy. Also, my …
**NOT OPEN TO THE PUBLIC** It Is Really Nice To See Apple Headquarters, Just Wish That They Had More Stuff For Visitors Instead Of Just The Apple Store
I loved the Café. Eating here with my family felt very surreal. So much technological history was made in the buildings around where I was eating a meatball sub. I felt just a little bit more emotionally connected to the phone in my pocket… oh and the food was good too!
my wife bought iphone 12 pro, it’s only last 13 days until completely Off. Use the warranty and the service took about a month until now and still nothing 😔 worst experience ever …
Iphone 13 didn’t work sent back. New iphone 13 not set up correctly for carrier activation, though it was supposed to be. POOR customer service which they say is technical support, their technical support knowledge is pathetic (it used to …
I was charged twice on the same product. I came to pick up a product, and it seems not to be the right one. Had to cancel it and order a new one.
Now my credit card shows 2 charges with the same price. …
Apple Airpod Pros made a loud popping sound and left my ear ringing for hours. After almost a week my hearing on my right side isn’t as good as my left. When I brought this up to Apple they said they wouldn’t do anything about it and that their products are safe to use.
I have always loved Apple and their products. Their employees are always friendly and helpful whenever I go to their stores! Their products are great, although expensive. However, you get what you pay for!! Their products are reliable and fast unlike products from companies like Dell, Microsoft, Samsung, etc. I love Apple!!
Though it may not be well known, the Apple Store at 1 Infinite Loop (“1IL”) is totally accessible to the public. It’s the only store in the world where you can purchase Apple apparel, which by the way is not sold online either. They have …
Service was horrible. Recently purchased an i-Pad and paid monthly for support. Had some trouble with the device and brought it in to get some help. Waited in line and the guy at the front, think his name is Andy. Kept on convincing me …
Back and forth with the manager for half an hour to solve a simple task: how to do a phone to phone transfer at home? The manager gave me two choices, go to another one and location with a magic bar or buy an imac for the transfer.
Visited here today to purchase an Apple Watch for my wife. Due to COVID, there are restrictions in place but the staff, location, and policies make it worth coming here. It’s also a cool experience to visit APPLE headquarters while …
Quite walk ! You really will find yourself walking in circles. I got lost in infinite loop twice at night arrested by mistake catching actual cops breaking the law so phishing here we come.way easier to nav by day light but peaceful when …
Apple Campus. Easy to drive to and there is a lot of parking for the public. Unfortunately closed on the public holiday I went on, but there is a small, quaint Apple store there.
As a Business Owner and Published Author I need tings to move fast and happen quickly. Time is money!!! That is all there is too it. I have to be smart and efficient in all aspects of my business. Work Smarter than Harder. …
Your lightning cable sucks. You’re phones are invasive. And mind controlling. Impossible to put down. look at all the kids life’s you have ruined. You’re research should be illegal. let alone implementing mind controlling technology in to …
The best companies in the world are among the largest companies in terms of manufacturing the coolest product, the best and the best devices with high quality and advantage, and the best brands. Many experts say that Apple is one of the …
Apple will not assist us with a new issue since we updated to 12.4 with a mouse/trackpad software problem… They have disconnected us on the phone twice and will not submit a glitch report… I am very unpleased with Apple for the first time.
Had a very interesting visit at apple. We learned a lot about the company history and culture. The food was delicious and we felt extremely welcome. Hope to be able to come again in the future
I was excited to be here and I don’t even use Apple. No pics on the inside and all visitors are allowed to see is the courtyard and cafeteria, which serves really good food. Loved the sushi!
I have been going to this apple store location for a while now and received amazing customer service from a girl named Sae every time I visit. She is super friendly and very knowledgeable regarding my apple products. She is my favorite …
Bought a brand new iPhone 13 Mini which was a piece of garbage. Contacted multiple Apple customer service reps, given its terrible performance, finally got a Geek Squad meeting scheduled. Geek Squad said nothing was wrong with the device it …
Apple visitor centre, no public entrance inside offices..people can have a visit to apple store which is smaller compared to apples own store across the world. Photo oportunities at the apple signage and scenic campus.Finding parking slot …
This is a list of the world’s largest technology companies by revenue from Fortune Global 500 magazine.[1] The list includes companies whose primary business activities are associated with technology industry which includes computer …
I have been visiting this from few years. They keep on upgrading. It’s a fantastic store with tons of fancy gadgets displayed in a creative way. Employees are super helpful, friendly and welcoming. Even the washrooms are fancy! They are a …
Tiktok sealed phone video. Why didn’t you guys just give him a sealed phone and kept his. Doesn’t make sense to not respond, manager just stood there. Shouldn’t you try to descalate and accommodate? Don’t understand the policy here.
Great place to visit if you are in the area and you are a big Apple fan! Pick up exclusive merchandise, as well as all the normal apple products. The staff are very friendly and it’s just a nice chilled out environment. I will be visiting again!
Lots of history in this place, where Steve Jobs once walked the halls doing his thinking. Even for a non-Apple fan like me, it’s great to see these important places.
Lovely place with all amazing Apple products. Some cool Apple t-shirts are available only here.
The people here(staff at the Apple store+employees who work in this Apple campus) are super nice. Had amazing experiences in here.
We were told to go to the Infinite Loop Apple store when we visited another Apple store in Palo Alto. They mentioned that we could but t-shirts and other like items at Infinite Loop. …
Went to purchase new computer, trade in one and transfer information from another to new one. No help there, they can’t do transfer, Went to Los Gatos Sunday to do the transaction, very pleased at Los Gatos, not happy with main location
Customer service sucks here. As long time customer of Apple, I walk into this store at 5:58 and they turned me away because their time was more important than everyone else’s.
I enjoyed visiting this store. I was once an Apple Sr. Advisor and I’d given this address to so many clients. While driving through I saw the Cupertino exit and HAD to reroute so I could visit 1 Infinite Loop! They sell items you can’t find …
Cool location, they have products that are not available in any other apple / online store (apple merchandise, like special mugs, pens, ..). Otherwise, you cannot really see the headquarter as seen in my picture. So that was a bummer. 4/5
spacious and clean! They only allowed 5 customers in at a time and kept everyone social distanced. Before you get in line, you have to answer covid-19 symptom questions and get your temperature measured. This location was not crowded at all …
amazing , Its scale and circular design, by Norman Foster,[8] have earned the structure a media nickname “the spaceship”.[9][10][11] Located on a suburban site totaling 175 acres (71 hectares), it houses more than 12,000 employees in one …
As usual with Apple, the retail experience here was fantastic. Staff will be at the entrance to greet you when you enter. On top of offering a wide selection of Apple products, they also sell merchandise like Apple Shirts, Apple Watch …
I had my (fully functional) iPhone 11 Pro evaluated for a trade in (in person, in the store) as being worth $300. I used the trade-in to purchase a new 14 Pro. After the phone arrived and was fully paid for, the the trade in was revised to …
I found the Apple Store here to be a great one, and better than those at more commons shopping areas like malls. Being a corporate campus store, the store was a lot less crowded and more organized due to the lighter foot traffic. It was …
Worst costumer service, worst hardware and software. I don’t even know how you can call the iPhone a smartphone when you can’t do something as basic as download a PDF or word doc. Even cloud solutions like Dropbox become just tools to view …
If there is one Apple Store not to miss, it’s The Company Store at 1 Infinite Loop, Cupertino, CA.. Geez, just the address is cool enough to make it worth visiting, but yeah, this is the only place to find lots of Apple-branded gear that …
Ai was the absolute best, she helped us transition from Pixel to iPhone 12 and an Apple watch.
good but little bit less impact than what I expected
Not much special compared to other apple stores
If you could make it so I don’t have to unpair my apple watch three times for a single update, that would be superb.
MacBook Pro’s anti-reflective coating peeled off the screen. Battery swelled and almost exploded.
While I was driving, my iPhone caught on fire. I called Apple, and unbelievably, they said it was not a safety issue! They said that I should have bought a first-party charging cable. No support at all.
Apple Store there was one of the best experiences as they had plenty of staff to handle the crowd of people. They also have some pretty neat shirts that are exclusive to that location.
Always love coming here! It’s an inspiring place to visit. From a garage you can see that in Empire was built a company that’s truly changed the world.
Apple died with steve jobs.
The products are made for obsolescence and are not worth the time or aggravation. …
There is no resale value for any items bought.
They opened my 50$ iPad screen guard and told me they can’t take it. Very dissapointed with apple after this.
Hey Siri I want to write a review for the Apple campus I’m going to bed love youRuben route rule 11*one*one*one*are you up and pull 111 hey Siri
Phones work well but they are far too big. I wish there was a modern iPhone the size of the iPhone 4
Don’t waste your time coming here. You won’t get to see anything even remotely exciting.
They make iPhones and Macbooks. Apple store located here that isn’t too busy. Nice big parking lot if you like walking in circles or learning how to drivw.
This company died with Steve. I will not buy ANYTHING from Apple ever again. This company considers a 6 year old MacBook Pro a “vintage” product, Ha! What a laugh. They are just pathetic. They do not keep their customers happy at all, more …
Probably I’m the biggest fan of Apple products but I can’t afford any of the products, but I still love it from the bottom of my heart. Apple the best in the world. …
Very easy to use….easy to integrate with other Apple products. Could not be happier using these products within the Apple world
Hopefully I can be part of the mission to make this a better planet (｢`･ω･)｢┌(★ｏ☆)┘┌|o^▽^o|┘♪
Apple made great products, but the quality keeps going down since Steve Jobs’ departure: I have to perform countless “force quit” for Apple’s native applications, hard reboot using power button due to hanging OS, faulty keyboard/touchpad on the new MacBook Pro of my colleague, etc.
Just like any other Apple store, except they sell shirts and mugs and such.
never been there … but contacted by phone due a a wrong delivery of my goods to their address … treated me very rude on the phone .. no one even bother in check the fate of my package … I think Apple human resources have to give a …
Smaller than I expected but the service is exceptional. Friendly attendants.
Please disengage your relationship with the NRA. I have spent tens of thousands of dollars on Apple products since 1991 and am throughly disgusted that you refuse to distance yourself from the organization that is perpetuating weapons of …
Hey Apple ! Feeling frustrated . I’m Apple all the way, but I’m beginning to feel like maybe you are out to make our lives more difficult. Please help us !! by not adding more steps with new iOs update (11.3). Now we have to confirm delete …
I have had several opportunities to visit your store located in the Chandler Fashion Center, in Chandler, Arizona. Each time I have visited I have had exceptional service, even when they have had to tell me I am out of warranty. I only …
Nice to be here
NEVER PAY FOR EXPEDITED SERVICE. I ordered a product online and paid for expedited shipping. You guessed it the product didn’t show up on time as promised. Apple is blaming the carrier and the carrier says Apple didn’t get the product to them on time.
So Apple doesn’t wanna protect its users privacy against companies like Uber?
No problem Tim Cook… you go be buddy buddy with Travis Kalanick at Uber and …
I love Apple to a point. Portable-slimmer-ever-thinner laptops have less connections. Thus u must buy more and more cords & connectors. Arrghhh. 2lb laptop and 3lbs of cords/connectors/battery charger. In the end, its still 5lbs that I lug …
Brings back Steve Jobs nostalgia.
PS: Don’t forget to check out his parking spot in the accessibility parking right opposite the store
Nothing to see here. The outside of the offices could be that of any office in the world. There is also an Apple Store, which you can also find elsewhere, except that they sell Apple branded goodies. Good if you want to be a walking ad.
Even though I wasn’t given a good resolution and not to mention too much transfer calls for 1 reason.
The Apple Campus is full of history and should be on every tech enthusiast’s must see list. The new campus Apple Store is the only place to find Apple merchandise like shirts and backpacks.
I do not like how apple is making their iPhone plastic. I miss when apple made iPhone like the 5 and 5s and because it was glass. I am done with apple and moving to Samsung. apple is now dead like Steve Jobs wish Steve was still here he made the best products.
Very friendly staff with covid protocols being followed well in-store shopping and pickup. Also a plus that they are dog friendly.
Terrible of Apple to send out software updates on “older” (more than 6 months old) iPhones to slow them down. I hope the company does suffer a lot from this act. It’s greed and Apple will Start loosing customers due to this. First they deny …
I ate the lunch within the loop! But I couldn’t take a picture because of their security policy
Apple has totally failed me! I bought a MacBook Pro Retina in 2013 which had a GPU hardware problem from factory, Apple made a recall campaign to fix all those MacBooks, the campaign ended in 2017, I missed it, I didn’t know what I was …
Excellent. No words to explain. Everybody maintain discipline everywhere. Perfectly parked vehicles in the parking slot.
I was the only person here with a phone from the competitors. My friend was ecstatic at the exclusive shirts and merchandise offered here. As a visitor you can only visit the store and exterior areas. Still a cool place to go.
This is a great tourist stop while in Silicon Valley! The Apple Store on location isn’t anything special. But just witnessing where some of tech’s major history has taken place is pretty darn cool.
fewer people than the other fancy one, staff there are super helpful. Easy parking and quite surrounding
Really disappointed by the type of after purchase repair service that I got for support. This was for my watch series 2 Hermès which is basically an edition series watch, I though for a watch that expensive I’ll get a good service. My …
They’re better than Samsung because they actually use NEW technologies. They’re nice because people are requesting smaller phones like 5s and below, so in 5 days people will get their requests with the iPhone SE.
Iconic company. Great place to work.
This is not a good company. My son have credit card got stolen and the thief buy’s an ipad gold. We call the Apple store right away and went to his bank. Apple said”do not worry about it, we just stop it and be given your money back. 2 …
This morning I went to this store to purchase a new iPad Pro. After I told a lady I want a new iPad Pro 12.9, she said: you know the price? I said yeah. She shocked, her face looks like she does not believe I have enough money! …
Nice to see the Apple engine, a McLaren passed us on entry, (sigh).
Went to the Apple store and noted even here they have issues keeping the latest products in stock (noise cancelling airpods). Hmmm connection McLaren…
Solid apple store…bought my 4k imac here. Employees are friendly and service is very quick. No genius bar here, so look elsewhere if that’s what you need.
Once an awesome company, reduced to ash. My 2006 Macbook is indestructible, it still runs. I cannot say the same for my iMac 2014, which I bought and broke after 2 weeks, which they fixed and now I have some kind of dirt under the screen to …
the most boring place ever, I gave it two stars just because was my first time in the bay area…
Apple products stink. constantly break. been on the phone for 3 hrs now and transferred 10 times. i will never buy another apple product. I wish i could give them negative stars. cannot post without giving one star.
Bought an iphone 7 and in the first two hours it broke. The pixels on the screen were flashing green and then it shut off forever. Not having a phone for a day while I get another one was not the biggest problem though. The big problem was …
This store may not be the nicest designed one but certainly has the best people working there. This is the only store where you find Apple t-shirts and apparel. Don’t forget to take pictures .
They really messed up this year with public and developers beta testers not being able to restore back up to new iphones. Let me place my brand new Iphone on display cabinet until ios 13.1 comes out!
Our family stopped by the infinite loop Apple store during school visited. my wife has question about her iphone (6) keeps dropping calls and reseted few times with no positive result. 1st (Apple) employee sent us to other side of display …
It’s lovely and modern. I hope they send me a new iPhone
Apple’s products at one time were revolutionary. Now, because of the endless quest to forever capture customers and imprison them, instead of EARNING the business, they shove proprietary software and hardware into their customer’s hands and …
the customer service is a disaster. I bought my new iphone 13 for a month now. but i have not received my refund for my old iphone trade in . Calling the customer service. they just transfer me to different apartment and asked the same …
Shopping and experiencing The Company Store was everything I hoped for and more. Literally this was the first place we went to after stepping off the plane at SFO – we drove straight here. First stop: taking a photo in front of the store’s …
Apple watch manufacturing defect, Apple refuses to repair. Customer satisfaction? ZERO!!!!
Does not sell apples or any fruit at all to be honest with you.
Lot’s of weirdos taking pictures of the sign out front. …
Last time I went to the Company Store they had generic products (water bottles, keychains, clothes) with Apple logos slapped on. Definitely damaging to their brand. It’s not worth going out of your way to see.
The sales reps here seemed extremely friendly compared to the other stores. This place was recently renovated and opened to public. Don’t forget to click a picture near the 1 Infinite Loop signage right outside the store when you visit this store.
No I don’t want your Clumsy two step authentication
Masks are no longer required if you are fully vaccinated. Why are customers still having to go through testing and temp checks??? No other store does anything other than a sign with the latest mandate.
At this store you will find products which you may not find in other Apple Stores. Like book showcasing all Apple products since inception, also they have Apple branded mugs, pens etc etc. Different experience.
As an Apple user and customer for about 20 years, it is disappointing to write this. I constantly receive solicitation emails indicating I should pay for iCould storage since I am using the full 5GB of allotted space for my iCould backup. I …
It’s average. Just like any other apple store. It is popular with the tourist. They love taking pictures of the apple sign outside the store ╮(╯▽╰)╭
I am completely disgusted by Apple. Was given an Apple store giftcard…. called in to convert it to iTunes giftcard which they said is doable and was going to be converted in two days…. 4 days later, 8 phone calls, 5 hours of phone time …
I have owned Apple products for almost 10 Years now, and I have noticed a steady decline in customer care. …
Love the products in general. They are pricey and have average customer support. It seemed they were not able to resolve my problem and at times it seemed like I was more tech savvy than the apple tech support person and I would just say I …
When we entered the infinity loop security was very rude and forced us out immediately. Not answering any questions and being generally unpleasant. It was just entrance to the main lobby, not Pentagon for God’s sake. Glad I’m not an Apple buyer.
I had a terrible experience with Apple Infinite Loop. 2 visits both unreal:
1. When I went to pickup the phone I had ordered, the agent told me to wait as …
A bunch of smiling appleheads, workers and customers. Giant monitor with a mesmerizing motion graphic had these appleheads entranced, one guy with his mouth open and tongue hanging out. …
Rather disappoing place. It’s nothing more than an Apple Store next to the incredible Apple HQ. You can get a view of the loop from the rooftop of the store but that’s all there is. No information on the incredible building! Just commerce.
Variety of food choices – almost every major cuisine type under one roof. There are options for healthy food and some packed to go boxes too. Expect to wait in long wait lines. The obvious caveat is that you need to be an Apple employee or need to know one haha.
Apple used to be good, but now it’s just a cashgrab and they know it. Switch to Galaxy if you want quality! 📲 …
iPhone 6/6S/7 = same dang thing
I feel no difference you’re just making improvements to iPhone 6 that’s what it …
The campus is actually pretty small, you can walk around it, but there really is not much to see. …
On 8/10/2015 spoke with an Apple Tech at the 800 number. He was courteous, and very knowledgeable. He set up an appointment for us at the Apple Store in Roseville, (apx. a hour away), for that evening. Unfortunately we arrived apx. 20 …
Horrible experience at Apple Store. Staff returned my device 40 minutes late, had not completed the requested repairs, and somehow had bricked my device. I went in for a screen repair with a fully functioning phone. They stated that my …
Very disappointed with Apple. Have bought many thousands of dollars of Apple products from Mac Books to IPads and IPhones. My camera went out internally on my IPhone and they want me to spend more of my money on another IPhone. Stand behind your products !
Awesomeness, Apple helped get my Mom’s new Apple I X phone up and running!!
Really nice to see the Observation roof deck open for a view of the campus and Cupertino skyline. You get a great view of the sunset over the Blue Hills toward Saratoga. Plus, there is a neat Apple store on the ground level with souvenir items only available here and a snack bar. Great place to take out of town guests and Apple fans.
Love this place ❤️
Infinite campus home to the iPhone and Lawson middle school. The store is big and the people are quite helpful. It is a cool place but you have to find parking in their small visitor parking lot.
My family went to the store in April, 2019. All the staff are very friendly and professional. Especially John who gave us a brief history of the store and also took a picture for us. Excellent service! Thanks.
Apple is a horrible company overall.
Their products are “good” but not even close to the quality of their …
We want touch id back on the iPhone 13 Apple! The iPhone 7 was great, I’m not too impressed with the 11. I don’t even care about having a bezel at the bottom, the screen up to the edges is pointless, especially when you go to watch a video on YouTube and that portion is cut off anyway 🙄🤦♀️ …
I am surprised with the level of service I have received from Apple.
For years I have heard of the quality and speedy service from Apple
I had a horrible experience the first 2 times for an issue I had with an iPhone. …
I will never buy another Apple product. A problem with their updated which rendered my phone useless is costing me $160 because there is a scratch on my screen….. not a crack. The screen works perfectly and has for the last 6 months. Thank you Apple for messing my phone up and sticking me with the bill…
My wife and I went into the Apple Store in the Rideau Centre in Ottawa today. My wife’s Mac Mini is very old and needed replacement. We found the only Mac Mini on display and were using it to assess its responsiveness compared with the …
Very disappointed with the service recently! I have had 2 iPhone 6’s have software issues in the last 6 months. Recently had customer service tell me I’m out of luck and had to pay for a new phone. Talked with 5 people at customer support …
Horrible prices, products not worth it. Parking lot extremely dangerous with employees racing at highway speed through crosswalks. The $100 charger from them completely fell apart in a year and 5 weeks exactly. Very poor craftsmanship.
Beautiful campus, a small apple store displaying all the products
Just got a new 2019 MacBook Pro with external keyboard, mouse and trackpad. All accessories came with old USB A cables so I can’t charge them with the MacBook. Apple’s support tells me to go buy new cables or some sort of hub or dongle. …
A very small, but quaint Apple Store near the entrance of their 1st office building of Apple HQ. Here, you can buy everything you could normally at an Apple Store, but also merchandise and apparel that can’t be bought anywhere else, including t-shirts and cups. Be aware: these are also very expensive, like $30+.
Nice store in Cupertino. Was not crowded when I visited and the service was prompt.
The place that started it all- well till the Spaceship is built. Has a company store that is only open 9-5 M-F. This store is the only place in the world that sells Apple apparel (including online). HIGHLY worth a visit. Great place to run …
Zero stars. Apple quality has dropped continuously since Steve Jobs. And no innovation. Same thing every yr.
Cool place to shop for the latest gear at Apple’s main campus. Wish they had slightly more interesting and unique things here , tshirts were the only “exclusive” thing being sold when I was there. Maybe when the “mothership” offices open the store will get a reboot.
You won’t find any deals here. Just full price items. Parking is literally hell. Adjust your time to find parking if you’re on a time schedule. They no longer sell a large assortment of Apple logo merchandise because they demolished the cool Company Store.
Now that Steve Jobs is gone Apple is already selling defective, junk, computers, and they don’t seem to care. I guess that’s the only way they know how to increase profits now that their genius is gone. The fan in my IMAC is out of control. …
Review for this location, not for all Apple Stores in general.
This store has really bad customer customer service by Apple Store sales people …
Amazing place to work. The indoor trees in the main reception hall are magnificent. One of a kind that I don’t see in other places. The Cafe offered variouty of quality food including half shell oysters.
It’s worth a visit at least once, but be warned that you can’t buy any actual Apple products here other than souvenirs (T-shirts, mugs, etc). …
This is the only Apple Store where you can buy apple merch. The staff is friendly like in most stores, and of course there’s no genius here since it’s only retail. I loved my apple t shirt, great quality!
I think I do not trust Apple anymore. I have MacBook Pro 2016 which I have gotten repaired thrice since I bought it around a year and a half back. In May 2018, when I submitted my MacBook in Orlando for repair, nobody could apparently trace …
This place is delicious. They always seem to have a fresh fish dish that is delicious and light. The portion is just right where you finish not hungry and not full. One of the most unique things about this place is that they do not have …
Friendly staff and nice shop, as I expected though it is Apple
This, naturally, is a must for any geeks and Apple followers. The parts of the place that are actually available to the general public are not as nice as expected, especially the tiny store. If you are here in San Francisco, then this is definitely something for you to check off of the list.
All things Apple. Aside from devices they also have a good selection of T-shirts. …
Why Apple keep making life harder than they should be. All this ITunes BS is just too much.
All representatives are very busy in their own world
I approached 3 different people and I was told we will send someone
I walked out after waiting for 30min. No one showed up …
Some of the staffs, I remember one India guy wcuse attitude are very bad and not respectful for customer. Yesterday I willing to buy a new iPhone xr, there’s no staff help me when I came in, but they even help next people who came later …
Enthusiastic staff. They sell (overpriced) shirts, mugs, and other unique items not found in any other Apple store. Worth a visit if you’re an Apple fan.
Very great but pricy. #adulting
Get in for a visit through a friend who works at Apple. They can get you and show you the main area… and invite you a meal in their cafeteria. That’s as far as you can go since everything else is off limits to visitors. …
Nice store, but way worse compared to before the remodel. It used to be larger with much more apple merch. Now it’s just typical Apple store items with 2 shelves of t-shirts that you can only buy there. It used to have quite a few items that you could only buy there.
If you know someone that works here, then they can get you into their cafeteria. The food is quite delicious but unlike Google, it isn’t free. But once you go in, you can’t take photos, and there isn’t much to see. Though I guess you can say you’ve been!
I needed a new screen for my MacBook, it was cracked. The guys at Apple Infinite Loop gave me a totally reasonable estimate and fixed the problem with great expertise. …
Refering to the Apple Campus store here: Lost its charm after being rebuild, just the usual white Apple Store. No cool merchandise to bring home to the kids anymore. Only merchandise for adults/business gift type. Hey you forgot things for engineers!
As an Apple consumer since 1975, I was especially pleased to purchase my new iPad Pro at the company headquarters, 1 Infinite Loop….the experience was all I hoped it would be. The staff was young, knowledgeable, and enthusiastic. The …
the first and original headquarters of Apple, located in an area entirely renamed or built from the beginning with ultra-modern buildings in the style of Apple. Lots of windows, open space in the office, a beautiful visitor center where you …
ATTENTION with the refund! I had an iPhone 8 rated and entered everything EXACTLY as it is. Also the crack in the display. The cell phone was valued at € 120-140. …
It’s okay, I have no clue why everyone says THOU MUST VISIT!
Yea, they have some interesting shirts and trinkets, but at a 100% markup for a water bottle.. MEH.. of course I purchased one because I thought it was unique only to discover that many stores have the same water bottles!
For lay visitors there is only access to the Apple Store here. They do sell one-of-a-kind t-shirts in the store. Neat to check out briefly if you have plenty of free time. Not a must see unless you’re a big time fanboy/girl.
I can not praise Taylor from HQ customer service team for how he handled my issue. He was VERY informative and communicated why there was a delay and kept me informed every step of the way. This is why I will never leave Apple, they truly do know how to look after and treat their customers.
Apple’s main campus has a college campus feel with an outdoor area for sitting and meeting. Cafe Macs has excellent premium foods at a discounted price. …
No apples available here only phones and computers? My son really wanted an apple for his birthday, maybe even a pear. Now he has to settle for an iPhone 12. Thanks a lot “apple store” 😡😡 …
I went to the Apple store in the Ross Park Mall in Pittsburgh, PA and had a wonderful experience. My technician was Brandon and he was remarkable. He took his time to explain everything to me and fixed my phone. I went on a busy Saturday and never once felt rushed or unattended to. Thank you for excellent service!!
It is nice that Apple has built an Apple Store at this location so people can go buy Apple stuff from Apple HQ. Feel free to take pictures by the 1 infinite loop sign, but don’t try going in the doors, if you are not a guest of an employee security will quickly show you the door.
Quickly, the only thing to see is the building from outside, as the only place you have access to is the Apple store…. which has nothing more than any other Apple store. …
Cool to say you’ve been there. Not much to see, you’re not allowed in unless you’re an employee, or invited by one. They sell things you can only get at the Apple store here: generic souvenirs like shirts, mugs, and pens.
Amazing Apple campus offering most of apple products in the mechandize store, the place has good parking and can accommodate alarge number of vehicles. The people here are friendly and welcoming. The prices too are not that high end. I …
Awesome place. Buy an exclusive Apple shirt and take pictures with the Apple sign to get the most of this place.
Apple is failing people like me that have been loyal customers for decades! They have made it impossible to move my music to new devices. None of this music is stolen! They just want me to pay them again for it.
Interesting area, the store has a lot of items that can only be bought at that location.
It’s a half store. They sell Apple products but they don’t have a Genius Bar.
They do sell special Apple merchandise that’s exclusive to the two HQ stores. …
Have store limited items. Got the white mugs.
Less of a big deal than Apple Park. Still worth visiting for the different merchandise, but it’s actually a pretty small store. If you’re in Cupertino already and you want to see two Apple locations, definitely stop in and look around. …
It’s pretty small compared to other Apple stores. Service here is average. Parking is always difficult and sometimes you have to use the overflow parking service. Definitely not the best Apple store. I’ve been to many in different cities …
There’s nothing else to say besides apple is amazing and I should have switched 30 years ago!
The Apple Store is bright, fully staffed, has designated visitor parking, and Apple products. While they do have some 3rd party peripherals, expect to pay full price. The major benefit of coming to this campus is the dedication of the …
It is the Apple headquarters (for the next little while anyway) and you can’t help feel the greatness and history of the place. The original one of a kind merchandise store has been replaced with a more standard Apple store and that’s a …
This is actually someone’s office building. Quit criticizing Apple on Google Maps.
An amazing experience! This store is a must-visit for any Apple fan! It’s the only place in the world to buy an official Apple t-shirt. Please be aware, however, that the shirts are pricey, at $29 a piece. Regardless, if you’re an Apple fan, you should definitely visit!
The ONLY device worth having WAS the iPod… Word..
Anything you can do Android can do better. 😂 😆 …
Neat idea, poor execution. I went by the store recently since I was nearby in San Jose to pick up any special items they had. They had a lot of great shirts you can’t find anywhere else (except on eBay) but they had very limited sizing. I …
Outstanding customer experience, employees couldn’t have been more friendly and eager to help and you can tell it’s a superbly managed positive environment.
They take very strict covid precautions with temperature checks, frequent sanitizing and even wear medical gloves if they need to interact with your electronics.
The store showcases all the latest Apple products. The store itself is nothing to brag about, but the surrounding building area is impressive.
Still, nothing else to do there. Don’t expect the same experience as you would if you have visited Googleplex and its surroundings.
If you are looking for mugs and bottles, they are only available at this location not at the main Apple visitor center.
We had to come here because some of our guests wanted to buy a mug that was not …
Nice place to rent overpriced products. It’s impossible to buy any of them, though.
It’s a very good experience if you have someone to show you around. I got a tour of the headquarters by a Vice President and it’s a one in a lifetime experience. The offices are beautiful and the people inside are really kind and fun. If …
Awesome shop with some special merchandise that you cannot find anywhere else, like books, pens and shirts.
Great 👍 short visit to Cupertino Apple store….This store has more souvenirs such as notebooks, mugs, pens& other cute shirts! Great customer service. Thanks Josh/bearded young 👨 man …
Quieter than it used to be before the Apple Park Visitor Center opened. The staff are as friendly, knowledgeable, and helpful as ever. It’s a pretty small store but a fine place to get a phone, watch, tablet, t-shirt, or accessory.
Unlike other Apple stores, this location offers unique shirts and accessories you can only buy here! …
Any Apple Fan should go once but honestly it isn’t much different from a standard Apple Store. The Visitor Center only includes a Cafe and a standard Apple Store. The only thing “new” is that you can get onto the top floor for a view of the Apple campus. Worth a visit if you live close by.
This is now a retail store and not the same corporate store from reviews posted years ago. No more whimsical t-shirts just a few basic ones and some souvenirs like mugs. I did find the staff to be very helpful since the place wasn’t crowded …
Cold and disassociated, just like their products. Went to a job fair here once and was not impress with the corporate structure or feel. Chose a job with a competitor!
My phone was stolen by a lady named Katrina Sollinger she has used my Apple Pay/Apple Cash without my permission so I open a dispute! They are now telling me that it was a valid transaction because it’s in the underwriting that I authorized …
Clean, efficient, relatively quiet store. If you need just an Apple product, you can save a lot of time in parking, getting in and out in minutes vs going to another Apple store in a mall.
Brand new iPhone and it keeps crashing. Rang for phone support which was good but I have to erase my phone and start from scratch again. I don’t have time for that, and shouldn’t have to with the money these phones cost. So much for being a loyal apple customer
The staff at the apple store stopped me and checked my temperature before letting me in. After a year of pandemic, everyone knows that covid patients don’t necessarily have fever, and with everyone wearing mask and keeping distance, the …
Very confusing experience. The airpods demo was a bit of a disaster with the ear fit test and noise cancellation not working. Ended up not buying. The store also didn’t have discounts that were readily available at online retailers. The folks at the store were friendly though and tried to be helpful.
As an Apple Fan , infinite loop is a place must visit apple store also fantastic
They have apple mugs, bottles and T-shirts!
The best place for visitors who are fans of Apple’s products. You can try all of their products there. The staff is really passionate and knowledgeable about the Apple items. Kids are also allowed so we brought ours and had a great time.
We went here to purchase a new iPhone and had a fantastic experience, thanks to an awesome employee named Tamara! She was super helpful and made the process of getting a new phone + switching the data over super quick and easy. Also, my …
It was amazing seeing where APPLE/Steve Jobs is /was, for so many year’s.
We live in Alabama, and would never have an opportunity like this ever! …
Nice shop, friendly stuff, not more to see. Providing merchandise only available there, but not much and pricey.
**NOT OPEN TO THE PUBLIC** It Is Really Nice To See Apple Headquarters, Just Wish That They Had More Stuff For Visitors Instead Of Just The Apple Store
The best Apple store in town as they sold a special edition for their customer
I loved the Café. Eating here with my family felt very surreal. So much technological history was made in the buildings around where I was eating a meatball sub. I felt just a little bit more emotionally connected to the phone in my pocket… oh and the food was good too!
my wife bought iphone 12 pro, it’s only last 13 days until completely Off. Use the warranty and the service took about a month until now and still nothing 😔 worst experience ever …
Nothing beats the good feeling of being around here!
Really hope the new campus has more stuff for visitors
Iphone 13 didn’t work sent back. New iphone 13 not set up correctly for carrier activation, though it was supposed to be. POOR customer service which they say is technical support, their technical support knowledge is pathetic (it used to …
Love this store a lot! Everyone is super friendly.
A place to visit if you’re a brand loyal.
I’m a huge Apple fan and former employee and it’s so cool how many big and important things happened here.
Apple store located in the old apple headquarters. Timings are great and location is very convenient with enough parking
I was charged twice on the same product. I came to pick up a product, and it seems not to be the right one. Had to cancel it and order a new one.
Now my credit card shows 2 charges with the same price. …
Apple Airpod Pros made a loud popping sound and left my ear ringing for hours. After almost a week my hearing on my right side isn’t as good as my left. When I brought this up to Apple they said they wouldn’t do anything about it and that their products are safe to use.
The infinite loop. Very sleek place. They got an apple store which sells cups and tumbler. Pretty refreshing.
I have always loved Apple and their products. Their employees are always friendly and helpful whenever I go to their stores! Their products are great, although expensive. However, you get what you pay for!! Their products are reliable and fast unlike products from companies like Dell, Microsoft, Samsung, etc. I love Apple!!
Though it may not be well known, the Apple Store at 1 Infinite Loop (“1IL”) is totally accessible to the public. It’s the only store in the world where you can purchase Apple apparel, which by the way is not sold online either. They have …
Service was horrible. Recently purchased an i-Pad and paid monthly for support. Had some trouble with the device and brought it in to get some help. Waited in line and the guy at the front, think his name is Andy. Kept on convincing me …
Back and forth with the manager for half an hour to solve a simple task: how to do a phone to phone transfer at home? The manager gave me two choices, go to another one and location with a magic bar or buy an imac for the transfer.
Always great service when I go pick up my badges
Visited here today to purchase an Apple Watch for my wife. Due to COVID, there are restrictions in place but the staff, location, and policies make it worth coming here. It’s also a cool experience to visit APPLE headquarters while …
The store is quite small compared to the other ones but it has exclusive apple merchandise. Staff is friendly but the shop it’s often busy.
They don’t let you in to visit building if u don’t have an employee working there
Quite walk ! You really will find yourself walking in circles. I got lost in infinite loop twice at night arrested by mistake catching actual cops breaking the law so phishing here we come.way easier to nav by day light but peaceful when …
Can someone please share the contact E-mail ID of the store.
Thanks
Awesome Apple HQ area / place to visit if you interested to purchase innovative Apple’s products! Nicely organized, clean and lots of Apple varieties!
Getting worth and worth, the lack of competition made the apple spoiled
I don’t like apple thatmuch so I give one star
Apple Campus. Easy to drive to and there is a lot of parking for the public. Unfortunately closed on the public holiday I went on, but there is a small, quaint Apple store there.
As a Business Owner and Published Author I need tings to move fast and happen quickly. Time is money!!! That is all there is too it. I have to be smart and efficient in all aspects of my business. Work Smarter than Harder. …
Great place to purchase anything iPhone related. Employees are super knowledgeable and friendly. Very fast and completely satisfied every time
Fantastico! Però ho visto un Apple Store più grande a Seattle, anche se questo è quello officiale è più piccolo. …
Great fun to have visited you
Your lightning cable sucks. You’re phones are invasive. And mind controlling. Impossible to put down. look at all the kids life’s you have ruined. You’re research should be illegal. let alone implementing mind controlling technology in to …
It was very spacious with lots of products. Has things that no other store has…like shirts.
The best companies in the world are among the largest companies in terms of manufacturing the coolest product, the best and the best devices with high quality and advantage, and the best brands. Many experts say that Apple is one of the …
Apple will not assist us with a new issue since we updated to 12.4 with a mouse/trackpad software problem… They have disconnected us on the phone twice and will not submit a glitch report… I am very unpleased with Apple for the first time.
Worst costumer service. It’s a waist of time. Definitely won’t be getting any more apple products any time soon.
Experienced bad customer service.. lots of wasted time!
Definitely a must visit when you’re in Silicon Valley!
Had a very interesting visit at apple. We learned a lot about the company history and culture. The food was delicious and we felt extremely welcome. Hope to be able to come again in the future
I was excited to be here and I don’t even use Apple. No pics on the inside and all visitors are allowed to see is the courtyard and cafeteria, which serves really good food. Loved the sushi!
Staff is helpful & friendly.
* HQ is smaller store -mostly Apple gear Only..
* go to larger store for 3rd-party selections
I have been going to this apple store location for a while now and received amazing customer service from a girl named Sae every time I visit. She is super friendly and very knowledgeable regarding my apple products. She is my favorite …
Bought a brand new iPhone 13 Mini which was a piece of garbage. Contacted multiple Apple customer service reps, given its terrible performance, finally got a Geek Squad meeting scheduled. Geek Squad said nothing was wrong with the device it …
Apple visitor centre, no public entrance inside offices..people can have a visit to apple store which is smaller compared to apples own store across the world. Photo oportunities at the apple signage and scenic campus.Finding parking slot …
nice walk around campus
This is a list of the world’s largest technology companies by revenue from Fortune Global 500 magazine.[1] The list includes companies whose primary business activities are associated with technology industry which includes computer …
The place is nice. But except an apple store there is nothing for visitors.
Mini Apple Store at the HQ.
Very average however there seems to be a few unique gift items available. …
The smallest apple store I’ve ever seen, and has the most employees I’ve ever seen in the same place.
Excellent service! I needed help setting up my new iPhone 8 Plus and download the backup of my previous phone and they were very helpful.
I have been visiting this from few years. They keep on upgrading. It’s a fantastic store with tons of fancy gadgets displayed in a creative way. Employees are super helpful, friendly and welcoming. Even the washrooms are fancy! They are a …
Tiktok sealed phone video. Why didn’t you guys just give him a sealed phone and kept his. Doesn’t make sense to not respond, manager just stood there. Shouldn’t you try to descalate and accommodate? Don’t understand the policy here.
Great place to visit if you are in the area and you are a big Apple fan! Pick up exclusive merchandise, as well as all the normal apple products. The staff are very friendly and it’s just a nice chilled out environment. I will be visiting again!
Lots of history in this place, where Steve Jobs once walked the halls doing his thinking. Even for a non-Apple fan like me, it’s great to see these important places.
You can buy apple merchandise.
Lovely place with all amazing Apple products. Some cool Apple t-shirts are available only here.
The people here(staff at the Apple store+employees who work in this Apple campus) are super nice. Had amazing experiences in here.
We were told to go to the Infinite Loop Apple store when we visited another Apple store in Palo Alto. They mentioned that we could but t-shirts and other like items at Infinite Loop. …
The Apple Infinite Loop store sells many unique Apple accessories: Apple t-shirts, caps, mugs, pens…..
Like a regular store but no tech support. I came in to see if I could get my AirPods fixed but they don’t do that here
Great place to work, and the public Apple store is good one with t-shirts you can’t get anywhere else, if you’re keen for that sort of thing.
Went to purchase new computer, trade in one and transfer information from another to new one. No help there, they can’t do transfer, Went to Los Gatos Sunday to do the transaction, very pleased at Los Gatos, not happy with main location
Customer service sucks here. As long time customer of Apple, I walk into this store at 5:58 and they turned me away because their time was more important than everyone else’s.
Love this store over the new One. You can purchase merchandise here that isn’t available anywhere else (except ebay of course.) …
I enjoyed visiting this store. I was once an Apple Sr. Advisor and I’d given this address to so many clients. While driving through I saw the Cupertino exit and HAD to reroute so I could visit 1 Infinite Loop! They sell items you can’t find …
Cool location, they have products that are not available in any other apple / online store (apple merchandise, like special mugs, pens, ..). Otherwise, you cannot really see the headquarter as seen in my picture. So that was a bummer. 4/5
Apple, Inc.
1 Infinite Loop
Cupertino, CA 95014 …
spacious and clean! They only allowed 5 customers in at a time and kept everyone social distanced. Before you get in line, you have to answer covid-19 symptom questions and get your temperature measured. This location was not crowded at all …
amazing , Its scale and circular design, by Norman Foster,[8] have earned the structure a media nickname “the spaceship”.[9][10][11] Located on a suburban site totaling 175 acres (71 hectares), it houses more than 12,000 employees in one …
As usual with Apple, the retail experience here was fantastic. Staff will be at the entrance to greet you when you enter. On top of offering a wide selection of Apple products, they also sell merchandise like Apple Shirts, Apple Watch …
F@K Apple!!!
Your prices are ridiculous. Worst thing about the products is … you don’t really …
I had my (fully functional) iPhone 11 Pro evaluated for a trade in (in person, in the store) as being worth $300. I used the trade-in to purchase a new 14 Pro. After the phone arrived and was fully paid for, the the trade in was revised to …
Blindly pursuing the maximization of interests, abandoning values, and cooperating with the CCP
CANCELLED Apple TV+
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It’s bad enough that the variety of Apple devices use different icons for the …
What a service!
We went here on 2nd day of the new year and it was still full of staff. …
I found the Apple Store here to be a great one, and better than those at more commons shopping areas like malls. Being a corporate campus store, the store was a lot less crowded and more organized due to the lighter foot traffic. It was …