Barneys New York Credit Card

Barneys New York, Madison Avenue

As Sarah Jessica Parker once told Vanity Fair, “If you’re a nice person and you work hard, you get to go shopping at Barneys. It’s the decadent … See more

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Barneys New York Credit Card Contact Details

Barneys New York Credit Card Reviews ( 250 )

  1. Horrible experience, was waiting for 20 Minutes to get served while buying expensive jewerly and the salesperson was rude and not helpful.

  2. A New York establishment. Friendly staff even to a college kid who obviously isn’t going to buy those $700 Visvim shoes he’s trying on or that $1500 Dries Van Noten sweater

  3. I was there last week and I don’t remember the floor but the Lady who helped me or not helped me , she spoke differently like if she was from Rusia , she was very mean

  4. They are so unprofessional you can’t get no help I would never order are buy anything from here again what a waste of time and they keep you on hold forever for hours smh 😞😞😞 saks fifth Avenue would never …

  5. Staff was rude when my credit card chip didn’t work, even though it went through after she typed the credit card number in manually, her attitude was still not friendly at all. Would never shop again

  6. Ordered item online, was charged, item never arrived. Don’t do business with Barney’s if you think you might ever need any sort of customer service. It doesn’t exist.

  7. I highly recommend Barneys in 660 Madison Ave, New York, NY 10065. It is super organized and people will not bother you while you are browsing to find what you are looking for and most importantly try new products.

  8. Bathroom was a huge disappointment. I was expecting more in the decor. The department store is nice with nice quality goods but the bathroom was a let down.

  9. Clothing and everything else at ridiculous prices. By ridiculous I mean socks are $150, and almost everything else is over $500…to start. A place for the uber rich so they don’t have to rub elbows with the common folk.

  10. A lil too dark in atmosphere for me.. but customer service was very nice. Ppl were friendly and the lady at the Goyard shop was very helpful .

  11. It was okay. The staff was very arrogant and other people who shop here too. You got the feeling, when you don’t wear expensive clothes, you’re worthless.

  12. The resturant has slow service and served other people before me who were wearing formal clothes…? I came here to shop, and have a quick snack..

  13. Sadly they are closing their doors. I shopped my little heart out one last time. They were giving away merchandise, prices so low I felt like I was stealing. RIP Barney’s Madison Ave

  14. One way to drive business to your brick and mortar stores – NOT! how can a company have their web site down for days? Scratch this company off the list – never coming back…

  15. Great selection of top brands however customer service is poor. Associates are very inattentive. Customer experience is everything for brick and mortar, and in this case the experience is poor every time.

  16. I come here for a quick pickup in the beauty department. The staff is nice and friendly and they always have my davines beauty supplies I come to pick up for my hair.

  17. Rather disappointing selection although the service was good. My daughter saw nothing she even remotely liked. Barney’s is beginning to look old and tired.

  18. I go to Freds everytime I’m in NYC. Best to book as you will have to wait otherwise. Love the penne arrabiata washed down with cranberry and orange juice. Lovely surroundings and a handy break mid shop.

  19. I came here just want to try on my size like 40 of 39. When I asked the shop assistant, he even didn’t go to check and say it’s rare to see that size. Bad experience and bad attitude.

  20. good for straight men’s shoes and gay everything else. the only straight men who should shop here for casual clothes are those whose boyfriends think they look good in plastic shirts!

  21. Terrible customer service in the co-op, shoe, and cosmetic department. The quality of clothes and selection is very nice and upscale but if the customer service is this bad the whole experience is ruined! They are rude, snotty, and right …

  22. you can expect to receive better customer service at a mcdonalds. gross environment and even worse attitudes. the worst offender – TAMEKA in customer services. homegirl needs to be reminded of her role – *customer service*. she is just awful. better to shop online and better yet – head to neiman marcus.

  23. We spent an entire day shopping for a tuxedo and Barneys was one of a dozen places we visited. Their selection was about the same as elsewhere, which is to say somewhat limited. We found a few tuxes that merited trying-on, one of which was …

  24. again, I dread going into stores like this, but as far as the place goes, its okay. laid out well. man, the cafe at the top is INSANELY pricey though! Can not recommend…

  25. Barneys always has the most beautiful window displays. It also always has the most unique assortment of new and old name designers. The staff is friendly and never pretentious. They have an up and coming designers section. The bathrooms are …

  26. I was treated the most terrible way in this store by this sales perso nNicole David . You
    know why? Because I’m a tourist and not a US resident.she hates everyone who …

  27. I fully agree with some reviewers here, Barneys have a terrible customer service. It is okay just for self-service, help-yourself-style; don’t wait for anybody to help you. The only place in Barneys where you can get good service is in the restaurant.

  28. This Barneys store is a monster. There’s maybe 8 levels (perhaps more) of men’s and women’s collections. The service is incredible here, just start pulling things and someone should help you right away. For men Level 3 has great brands like …

  29. It says closing hour is 7pm, got there at 6pm sharp as I’ve already set my mind to get this one item. But the door man said they are closing, because of inventory. I’m flying off tomorrow, what a shame.

  30. Fun place to shop but very upscale and very expensive. Bring your gay friends if you want to be sure you’re buying the right stuff. Also have a drink or lunch at Fred’s.

  31. I recently purchased an item from Barneys and shipped it to my home in Texas. Usually when I ship an item from department store they send the item with return label also. However Barneys didn’t and there was no return instruction or …

  32. They are one of the few stores in the states that carry my favorite brand of flats: Baudoin and Lange! (Hope more stores catch on) Barney’s is always on the cutting edge offering the latest and greatest in fashion. …

  33. Barneys a great addition, particularly, since NYC lost several high end large department stores, i.e., Best & Company, & Bonwit Teller (now Trump Tower). It provides an opportunity for somewhat unknown highly skilled designers to showcase their talent. Great sales to be had.

  34. One of my favourite places on earth to go and buy, and even if I don’t buy, always feels great being there. Their fashion advisors are super cool and helpful.

  35. Terrible scene at the iconic Barneys. Loads of empty counters. Some people grabbing dozens of shoes (for resale). On the first floor, they are selling some outside jewelry that you can find at Macy’s (that people think is Barney’s product). The entire place is a sad mess.

  36. Snobby and weathered store. It’s time for a facelift and to retrain your employees. You also need a new buyer for the mens department. The new Nordstrom mens has us sold. Sorry to break up with you but you let the store and employees think they are better than the customer.

  37. The pillar of luxury fashion. Expensive. Very expensive. But you need to expect that when you go. If you have limited income there is a floor with discounted items. I believe it’s the seventh. You have get some shoes up there for under 500.

  38. Beautiful store but unfortunately by the time you are reading this, the store will have closed forever. Store was sold a few weeks ago and there is currently a liquidation sale going on. …

  39. I understand store closes at 8pm
    But when someone gets in 7:58 and group of security asks you out while 3 ft behind them there’s many people still shopping is just outrageous …

  40. Extremely rude staff. I made eye contact with at least 12 employees with smug facial expressions, who otherwise did not even acknowledge my existence browsing the men’s department. One of them cut me off as I was reaching for a …

  41. Will not purchase in store or online again from Barney’s. Paid a visit a month ago and the customer service in store was horrible, none of the sales assistants came to greet or help, just chatting to each other and ignoring customers. …

  42. Barneys last days of existence. Went to my favorite beauty floor and almost everything was gone. A few remnants here and there…Plenty of handbags on first floor but not discounted enough..Sadly, Bendel and now Barneys gone.

  43. Feb 15 2020: place looks like a ghost town with a bunch of vultures. Almost any product left is either way below typical product at Barneys, or simply not Barney’s product. Yea: you did not know? When there is liquidation sale, they …

  44. Place with veru luxurious brands. Big assortment but. But, onw of the firt questions asked by one of the ladies was if we were looking for an exit, suggesting that we cannot afford anything. ABSURD. Many employees seeing tourist treat you like this whithout having any clue how much money you can spend. BIG MISTAKE

  45. One of the best mens stores in the city (I think they now have women’s clothes too). Great selection, great tailoring, and their yearly sale always has lines circling the block.

  46. Went there yesterday, found out it was going out of business. Lots of people scavenge for discount items. Saw a ring that was orginally 80,000 but now on sale for 29,000. At those prices I can’t help but wonder how they going out of business. 😂 …

  47. Remarkable how after visiting with 3 sales staff no one wanted to work. Seriously they need to retrain staff as my shopping experience was a complete waste of time. They are a customer pain point.

  48. Great options for clothes. the only thing is I was looking at the sale section and the staff was being quite snobby and not helping us. There was a really nice guy working there though who was the only one who helped us. The store is humongous!

  49. Never been, I’m sure it was a grand store in it’s prime. Prices are amazing while supplies last for the things they’re selling. Took advantage bought somethings myself!

  50. We went to Gene’s Cafe on the 8th floor in Barney’s – it was nice, casual and quick, unlike the line there seemed to be for Fred’s. You can try to order from their digital menus, but many were not working properly and seeing all those …

  51. With its superb selection of menswear in a beautiful building, Barney’s is one of my favorite stores in NY. The staff are variable. Some think rather too highly of themselves. To those staff who live on planet Earth, thank you.

  52. Went to purchase an item from Goyard and the rep did not assist me at all. I wanted to look at the specific items and she told me it wasn’t available and immediately tried to close the drawer as if I was going to steal. Came back a second …

  53. When you’re in Barneys you feel like you have a lot of capital even though you definitely do not. If one day I walk into Barneys and seduce an attractive member of the staff I will know I have made it. …

  54. This store has an issue with anyone who doesn’t appear rich. I am a white female, a few years back when I was 18 I went to their shoe department during their shoe sale. I felt like someone was behind me and sure enough there was a male …

  55. This Tiffiny girl on the fourth floor is the worst sales I met in my entire shopping experience. She has no basic product knowledge, and she refused to offer me water when I asked for (In regard of me had made a purchase). And she was so …

  56. This place has the worst customer service. I have come to terms with their subpar service, so when I go in there I just simply help myself and find someone who appears pleasant to check me out. But today was the worst. I called serval times …

  57. At first the salesman was not in the mood and was taking too long to bring the shoes to try on. Then on the second round of shoes trials he said I got to go on my break. Then another salesman stopped by and asked if I was Okay, Mr. CHARLES was able to assist me with my lovely white Common Projects.

  58. Horrible price match policy. Literally bought a shirt less than 30 days ago but their stupid policy won’t price match so I have to return and purchase again to save more than 50%! My business will now be going exclusively to neiman’s, …

  59. I was being fitted for some pants here and stood on a needle lying on the floor of the dressing room. It went through my foot! A lot of pain and blood. Security was called but all they did was spray on some disinfectant. Wouldn’t provide me …

  60. This flagship store is where you go to shop for the trendy types that you might now. The merchandise is catered to the modern, sleek, and trendy item seeking shoppers. The best time to take tourists is during the Christmas season when the …

  61. Never a fan of this locations layout. The atmosphere is trying to hard to be cool and feeling more like a garage. Not at all a comfortable environment to shop at. The selection however is alright.

  62. Very gorgeous place with lots of luxe brands for men, women, and children. Definitely worth checking out. The majority of staff was nice and inviting, however was ignored by a few seemingly based on age and current attire.

  63. This place is outstanding! Arthur really helped me make an awesome choice on my dream pumps! Store was clean, restroom was great, and valet was so gentle on my ride. Shop at Barneys

  64. Love going for lunch it’s a great spot whether your shopping or just want good food!! The look of the place is real comfortable & always busy. Dinner is also great. The staff are real accommodating & helpful def recommend going!!!

  65. A lovely upscale department on Madison Avenue in NYC where you will find all the well known and sought after designer labels. One of my favorite places. Be prepared because the apparel is high end. There is also a nice cafe in the building …

  66. Nice selection. But the staff always bombard you with their “store exclusives” or some “limited edition”, since they do not really care what you looking for or what your style is. Probably, this place is only for people who have tons of money but don’t know what to look for. Too bad.

  67. The place as best to classify as an outlet… they don’t even greet customers. Seem like they have to be there to work. I look to buy some moncler jackets, but the model/ style is like 5 year old such a dump…

  68. Great going out of business sales. Got good buy on Emerald & Diamond ring, Sapphire & Diamond earrings & black, grey & white rabbit infinity scarf. Shoe department was too chaotic.

  69. I placed an online order on Aug 1st and chose pickup at Madison store because I thought it will be faster and easier. But I waited for 9 days until now and I haven’t have any updates about my order. I wrote email to them on Tuesday and only …

  70. Large, multi floor. Had to get a couple suits tailored. Worth the extra expense as there was expert advice and the NYC modern style advice you can’t necessarily get at the local dry cleaner! Friendly and attentive sales rep too. …

  71. Sales people have no class. My daughter found a nice dress and was told they would hold it for 2 hours. But when I made the trip up to Barney’s, we were told the dress was gone. No apologies… Nothing. Left feeling terrible!

  72. Called to see if an item was available and was told it was and would be held. I stopped by 1 hour later to pick it up and it was no where to be found. Wasted trip. However, one of the sales reps took my name and number and told me she’d …

  73. Thank you so much Quentanius for the fabulous time you showed. You went over and beyond to see that I had all my heart desired.
    When my daughter and I came back , you delighted us with exceptional …

  74. I love Barney’s its self but there customer service is horrendous. Last week I received a purse as a gift and the first time I wore it it ripped. So as a customer the first thing I would do and anyone else is to contact customer services. I …

  75. Decent selection but customer service is awful. I was just trying to order a pair of Dries trousers in a different color than the store had in stock and my “sales associate”, if you even wish to call him that, promptly told me they didn’t …

  76. I Love shopping here but service you get is never the same with each visit. Some associates are so warm and welcoming, and some are rude and cold especially if they think your not gonna spend money. I hope they do something about that sooon.

  77. This is the ultimate leader for discerning shoppers with eyes for the best in quality, brands, latest fashion statement as well as value for money not forgetting the deep pocket to fund such acquisition. The men section and separated from …

  78. The most incredible store in the world for elegant clothing, jewelry and cosmetics. The small homeware department is also excellent and you can’t beat lunch at Fred’s. The jewelry departments are my favorite part of the store- 2 on the …

  79. Went to this store yesterday wanted to exchange a jacked that a I got as a gift for my birthday. I found the same jacket another size that worked for me perfectly. When I said I want to exchange to the sales person Rachel she changed her …

  80. Centrally Located and Very Helpful Staff. Really interesting “everything.” Loses two stars due to exorbitant prices, far beyond reasonable for many items and their less than stellar construction and quality. Tee-shirts need not be $125, wallets $300+, shoes $600++, … Unless you can easily afford it, this isn’t your store.

  81. Huge variety of products. Nearly all of it is grossly overpriced for the quality, but definitely worth checking out if there’s a sale going on and you care about brand name for some reason. Even then, everything is relatively high-quality and you’ll probably find something that you’ll love and need to have.

  82. Too bad this icon of retail is closing as it was the mecca for overpriced, pretentious shopping. I happened to stop in during it’s going out of business sale. Talk about not going out with a modicum of dignity: it had the feel of a flea …

  83. Selection of goods is the biggest I saw around. Assistants were mostly excellent at keeping track of whenever I requested help although they were occasionally absent-minded. Unlike other high-end stores, they do have a nice selection of …

  84. High-end department store, generally very clean layout, with new assortments curated by look and brand. The sales staff is generally pretty inviting, and relatively nice. The product is displayed well, from assembled mannequins with …

  85. The store and selection was great. The store was very clean and organized well. My problem was the customer service. My experience included a saleswoman walking off on me and discussing commissions with another sales associate. She …

  86. Huge, well designed space that’s easy to get lost in. All the associates are so helpful and sweet. I was looking for a specific dress and an associate texted her friend at the Chelsea store to put it on hold for me! Really accommodating and honestly just a great store for Sunday morning wandering.

  87. This used to be an Upscale Department Store. Now, they are liquidating. They lost the lease. The designer’s evening gown are unbelievable, however size 0 to 2. And still expensive even with 70% discount. Clothes are on racks…. Displayed with little care. A disappointment.

  88. Barneys is my favorite and this is large, multi floor and a lovely upscale department store in Madison Avenue in NYC. They have a great selection of top luxury brands for men, women, and children.

  89. Beautiful building and neatly arranged. The most popular price is $250 in Barneys. At 15% off sale, that is not a sale. A nice jacket listed at $1900. The big question, how did they stay in business so long ?

  90. 01/31 update: 70-80% most items. Men’s shoes are at 60% off now but the selection is much less impressive than two weeks ago. Tons of men’s suiting is still available. Clothing is becoming hit and miss for men’s… Most of the items I …

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Location

660 Madison Ave, New York, NY 10065

Barneys New York Credit Card reviews