The worst hospital I have ever seen. U have to ask for everything from ice to help and then u have to keep asking. Patient in pain needing immediate help and they dont come for 15 min when patient is screaming for help. No compassion or decent care.
Very unprofessional staff in outpatient services, one staff member was frequently observed scratching her back with a long back scratcher, another one was alternately snapping and blowing bubbles with her bubble gum. I would have included …
I worked here and I can say one thing this hospital only cares about the money in your pocket and bank account. The first thing they said at orientation that bugged me was that we didn’t call people patients or visitors we call them …
If I could give Bay Med neg. stars I would! Paid almost $2000.00 for THREE stitches!!! They would not work with us on the bill at all!! Seriously, if you need medical attention go to Gulf Coast!
They fixed my heart there. I worked here in the eighties, it was a great hospital. But I’m convinced that when you contract out your support departments you loose control. I have heard that people are saddened by the actions occurring in the ER.
THERE ARE A LOT MORE PEOPLE WORK THERE…WHO REALLY CARE N NOT JUST RECEIVE A PAY CHECK.
MY MOTHER RETIRED THERE…OF ALMOST 40 YEARS….I ALSO…AD WELL AS FAMILY N FRIENDS WORKS THERE……SO I KNOW MORE GOOD PROFESSIONAL, CARING PEOPLE THAN BAD.
We are up here in fast track. There is food under the bed, gloves that were left, candy trash everywhere in the room. Not very clean for sure. Also it took hour in a half to get someone to see my daughter. If I could post the pictures I would.
On the 1/09/17 I went in for a heart cath. , I made a payment on this day. I made 2 more payments over the course of the next 2 months, on March 29th I was turned over to a collection agency. They cashed all payments that I made with no problem, and oh yes, when I had the heart cath they found nothing, I didn’t need it.
The experience that I had at Bay Medical Center was a very good one!
The staff was very professional,polite and nice to me and my family!
The food was great 👌 …
Nurses are rude, unprofessional, and do not want to do their job. This hospital wants you out as soon as possible even if you aren’t recovered enough to leave. Worst hospital that doesn’t really care about their patients’ well being.
If I could put negative stars I would. They don’t care about you or your pain and the employees are some of the most rude and ignorant people. Don’t go here. Homeless people would treat and diagnose you better.
My wife was brought in via an ambulance for severe lower abdominal pain, practically crippling. I’m in the waiting room for 5 minutes after the ambulance got her here, I look up, they roll her out into the lobby, while she’s moaning , …
Thank you PCB ER. You guys saved my life last night and everyone was very attentive and nice. The check in lady even met us in the parking lot and we did not call ahead. Everyone even laughed at my jokes while my heart and eyes were about to explode. Top notch. Thank you.
We were the only ones there and it took them 4 hours to control pain. The nurse could not even start an IV. The doctor didn’t listen and would walk out in the middle of us asking questions. Will never go back to this hospital.
Terrible all around wait hours amd still dont get seen .Had a appointment and someone called 2 hours before my appointment to cancel it . Poor excuse for a hospital .The staff is so rude like your a bother to them all .MY animals get better care at there vet than the hospital gives
Do not use this place !!!! Took my 18 month old grandson there for 104 fever and upon arrival the Nurse at the ER was working on a TV after waiting along with another Nurse I loudly asked are we helping the sick or TV repair . Then the dumb …
This is the nastiest hospital I’ve ever been in no soap in any of the bathrooms all the bathrooms were covered in waste and dirt. The front staff were totally rude they treated my child like he was an infant and stupid they were just …
Be very careful of valuables in your vehicle if you valet. We had a bank bag in the glove compartment with $60 and the girl who parked our car took it. We put it in before we went in the hospital and it was gone when we came out.
This hospital is a prime example of what’s wrong with the Healthcare system. They only care about money. The staff at the hospital couldn’t give two bits about the patients, or what’s really ailing them. All they want to do is get you in …
Awesome service, Dorothy, RN in MICU is amazing. She is very knowledgeable, great bedside manners, caring heart. She knows her stuff and is confident in her job skills. Wish we had more like her 💜 …
Billing department is patronizing and belittling. The worst experience I’ve ever had with a customer service representative. The hospital’s Charity will deny you even if you qualify (and they won’t tell you why). This hospital is crooked — STAY AWAY.
You all should screen your employees more better, because I know a few women who work there who are on drugs. I know one who smokes right in the parking lot of the hospital. I have family members who use Bay Medical Center, n I know they can’t possibly be getting the best treatment if employees are walking around high n drunk all day.
Absolutely horrible. Doesn’t even deserve 1 star. The staff was very unfriendly. Very unclean emergency rooms. Spots of Blood were on the floor of my room. Syringe wrappers and empty meds from previous patients were still on counter in my room. This place is horrible.
I’ve never been to a hospital this terrible in my entire life, and I’ve spent time in hospitals across multiple states. This hospital doesn’t have patients, it has customers. They will try to squeeze as much money out of you as possible, without any care for your health/well being. Don’t go if possible.
Girls at desk talk too much instead of checking in patients coming for services. Not very professional when everyone can hear what their saying and they’re not checking in patients!!
Alan brought me here to visit his friend that was staying in the hospital. This hospital has easy parking, very easy access, and I found it to be very clean. The front reception staff are very friendly. There are signs everywhere that show you how to get to where you need to go.
Paid off a hospital bill and sent to collections anyway.
This community deserves great healthcare services. Ascension needs to get it together. You are big enough with enough resources to set a better standard than this. From patient care to billing….. come on folks.
Dr explains how deadly your situation is. They decide to move you out of ICU so you can walk and move around to get better. For 5 hours no medical personnel checked on you. No meds, no monitoring no concern. The explanation. You are no …
If there were a minus rating I would have hit it. Worse emergency room ever. Michael the p.a. was beyond rude and had no bedside manners whatsoever. I will never be back. I would rather drive to Dothan and have someone that cares instead of these med school rejects that they are hiring. I will be calling personal tomorrow
Spent 15 min. scheduling Ultrasound via phone. Confirmed appointment via text. When I got to the diagnostic center, they didn’t have the order. I sat in waiting room for 45min. before they told me they found the order, but the ultrasound tech was scheduled to leave to go to the main hospital.
Went there for surgery and the nurses treated me like royalty ,they really care about you and take care of you constantly, thank you so much you made my stay so comfortable.God bless you
I went here for the first time to the ER and I had a really great experience. The staff was very nice and they were thorough with everything during my visit. I have no complaints whatsoever.
A VERY NASTY HOSPITAL!!! My Mom had open heart surgery at this hospital and immediately got a urinary tract infection, then Pseudomonas aeruginosa, and then C. Diff on top of that!!! They put her on a ventilator and once they took her off …
Had GI upset and severe abdominal pain for 2 days. Went to the ER and was taken right back. Diagnosed with gastritis and dehydration. The Dr and nursing staff were all great. Received IV fluids, antibiotic, and pain meds pronto.
I had unexpected open heart surgery in June 2014. The nursing staff on the cardiac step down and the CVICU were excellent and very knowledgable.
I appreciate everything they did for me. The nurses are caring and kind. …
I sat here 6 hours for A NURSE (DR DIDNT EVEN COME) to say my visit is non-emergency basically treating me like a drug addict not listening to anything I’m saying brushing me off QUICKLY!!! I will never go back there!!! My tooth is broken …
There are really no words to explain the total disregard and incompetence of the billing department for bay medical. I have suffered through a year of wrongful billing. When I saw no recourse I agreed to a payment plan for their outrageous …
The health system is great… BUT if you pay money up front and you over pay.. it takes 60 days or more to get a refund. I prepaid $2000 for a minor operation.. after my insurance has paid I’m due a refund of $700. After two months I do not …
I was taken to the this hospital in an ambulance, my body was unresponsive but I could hear everything. I was positive the ambulance ride had to be a dream because why would medical professionals speak so badly about someone? …
My husband and I have had all of are surgeries done at Bay Medical. We have received excellent care both as an impatient and outpatient. There staff have always given us excellent care. Absolutely recommend Bay Medical Sacred Heart.
Amazing. People are complaining because of the wait times. It is called an emergency room fir a reason. Everyone knows if you want to be triaged faster complain of difficulty breathing or of chest pain. And guess what people do? So everyone …
I call the er at bay medical -Google Doctors. They will tell you themselves they don’t try to figure out the issue just get u well enough to send your butt home. More so if you don’t have ins.. your better off googling your symptoms and …
We have had a positive experience at Bay Medical. ER staff was really good to us with the busy conditions they had on Saturday night. They not only found the issues but admitted my husband & corrected them. He is doing very well thanks to the staff here.
Billing will not do their job. I had to go to the ER due to a job-related incident back in December. I received a bill in the mail and contacted Tricare to have the claim processed. Once receiving approval from Tricare I contacted Bay …
My uncle was taken in by emt to bay medical because they wouldn’t take him to his hospital in the next county. Was left in the hallway in the emergency room for 5 hours. Was taken in for a heart condition. When I tried to find out any …
THE worst hospital of ALL time. I’ve had my guts cut out of my body 13 times and counting. [Severe Crohns disease WITH colostomy bag!!!!]
I have never been in so much agony in all my life. Violently puking, screaming …
Next time I’m staying home and deal with the bronchitis and asthma myself even if it means pneumonia or death. It’s better than being called and threatened over a $300 bill because you’re making payments and haven’t paid it off, ruining …
Took my wife to emergency for heart problems, I dropped her off at 4:00 PM. I checked her in at admitting and had torun home to feed our handicapped daughter. When I returned she was still in the waiting room. (according to their TV add …
This rating is much too high.
This place is nothing more than a first aide clinic at its very worst.
My nephew was brought here on emergency by ambulance,big mistake. …
Some of the most unprofessional staff I have EVER witnessed. I was in the ER for a 5 hour wait with chest pain and was very polite and understanding since I used to work in an ER for years. Nobody ever passed information along to me letting …
I wish I knew who I just spoke with in ER, but they were incredibly rude. I had a missed call from someone there and when I returned it I was thrown in hold mid sentence for the lady to never come back on the line. I call back again and ask …
Worst ER Administration ever, worst caregivers. You go in with pain you leave with pain. You best take your own pillow and dont expect much from them cause they dont care. Be prepared to be yelled at by the ones at the front over your name …
My boyfriend brought me here to visit his Friend. Right by the entrance they have a very large handicap parking section. The actual lot in front of the hospital is very packed and there some street parking but you have to park really far. …
My husband had open heart surgery at this hospital in Sept. of 2013. I honestly can not say one negative thing about this hospital. It was wonderful from the drs all the way to the janitorial service. It was a stressful time and this …
Walked in with chest pains and palpitations, they slapped a bracelet on me and told me to have a seat. A 2 hour wait when I go to the “Heart hospital” with pain and discomfort in my chest and arm. Not only were they dismissive of me, but I …
Do not go to this hospital. Had a heart beat of 150 beats per min. Blood in my stool call the call a nurse and was told to call 911 as this was a medical emergency and to get to the closes ER asap. So went to Bay medical as that is the …
Outpatient procedure done recently the staff from the maintenance crew, security guard, receptionist,patient technicians, nurses were all kind and professional. Special thanks to Dr. Clausson as well.
My 76 yr. old Mom was released at8:00 p.m. two days after a major surgery unable to walk, to urinate, or deficate. She was hallucinating and highly confused. Dr. Leff, her doctor said she could care for herself. She continually forgot she …
Have been reading reviews, from dissatisfied patients, and it seems like I am reading about an unknown entity. I have been retired from BMC 19 years after a 20 year career as an RN. ER is a very stressful place to work, because so many …
My 82 yer old mother was picked up be EMT yesterday morning, said her heart sounded off. They were called because her sugar was 487. Dumped in the lobby. Left her there for four hours. Finally put her in a room with a “bed”. At 9 pm I …
My surgeon’s office was closed, and his nurse referred me to ER because I had some staples (just 4 out of 8) that were causing great pain and needed removal. Went w/ husband & son to Bay Med since they helped my son w/ his cardiac problems …
This is by far the worst hospital I have ever been to. I sat and watched these nurses talk about other peoples information to complete strangers I watched a very ill woman be yelled at by a nurse where every one could hear just because she …
I want to thank the staff of Covenant Care. My sister passed away there today and we couldn’t have asked for better people taking care of her. Thankyou Kelly for all you did for her. And thankyou to all the nurses and staff. We will never …
Very unprofessional doesn’t begin to voice the problem. The computer system was down and they should have told us that we needed to go elsewhere for help. My friend was there at 12:30 pm with heart problems and due to the computer problem, …
I recently had surgery on my knee. I was not looking forward to having the surgery at all but from pre-op/registration…all the way to discharge post-surgery, everyone I encountered was very professional and courteous. I arrived for …
I went to the er was taken right in the staff was great I was there for 6 days they treated me with the best care and saved my life and food was great thank you doctor Johnson your the best and your cute
If you know what’s good for you and your loved ones, STAY AWAY FROM ANYTHING ASSOCIATED WITH THIS DISASTER OF A HOSPITAL. I have never seen anything as unprofessional, uncoordinated or lackadaisical. It has been a harrowing experience as …
First off I worked at this place it’s not a facility it’s a place. Unprofessional doesn’t begin to describe the experience I watched daily. For starters if your a RN go to gulf coast or Pensacola to work, icu workers get tripled daily even …
Most horribly long waiting time in the ER. We went there on Thursday 01/23/2014 at 2:00PM because my brother-in-law complaint about chest discomfort. There were only 2 persons waiting outside and we thought we would be out of there in no …
Waited on my father to just give a blood sample and now going on 2 hours. By far the worst business and idiot staff. Terrible business DO NOT GO HERE!!!! Wish I could give less than one star. Staff needs to be fired. Awful and lazy! Not to mention all out of shape and move like snails literally. Zombie crew. DO NOT COME HERE.
The SICU folks here and the Doctors, specialist or otherwise are great. Sean, Casey, and Johmathon habe all been awesome nurses to my husband. They have been empathetic, kind, caring and a wealth of knowledge. We came into the ER with …
Service was timely. Staff was awesome. I felt like I and my procedure mattered. So with that I say thank you. I would visit again minus the surgery 😂 …
If I could add a 0 on here I would. I personally came in with chest pains an a severe headache at 10 this morning its now 1 an I’m still in the er lobby still having chest pains an still waiting to see a Dr one gentleman has been since 8 am …
Absolutely the worst hospital Bay County has ever had. It will take Ascension a few years to clean out and clean up the long term staff that work there. Pray to God you never ever get Christina as a nurse.
I went to Bay Med ER on March4th, 2016 for severe pain in my left flank. I only waited 30 minutes before being called to triage and was then taken to what they called a “Fast Track” room. I was told to put on a hospital gown because I …
If you’re military, don’t go here. Gulf Coast never required an EOB from Tricare Select, but this place does and it is a hassle to get them caught up to speed once they charge you full price for a visit. …
Horrendous care of my 5 year old girl! She had amputated the end of her fingertip and got ZERO pain meds for our entire stay (almost 4 hours!)! We waited an extra 90 minutes for her pain meds, so that the could clean her finger and wrap it …
Dr. England and Dr. Nunnery – and their staff have taken exceptional care of my dad. He has had many stays in the hospital, and I was always highly impressed with our level of care. We have “lived” on the 2nd floor, 3rd floor and 5th floor at different times. All were good experiences. Thank you.
My daughter was transferred to Pensacola during hurricane Michael. She said she was never afraid. The staff was excellent, did what they had to do in getting the patients to safety. She said they acted as though they do it everyday. Kudos
HORRIBLE! I was treated for a dislocated knee and let me start off by the two women in the ambulance were HORRIBLE. I was in so much pain and dropped the f bomb a few times (not at anyone just as an expression) and was told to watch my …
I got out of this cesspool 24 hours ago, with 3 Insulin prescriptions that ” You need to get filled and started on immediately.” Waiting now for a call back to see if they will ever straighten out the 2 prescriptions that cannot be filled …
My experience with BM has not included the ER room. However before and after hurricane Michael I have had 3 separate lung surgeries and one interventional lung procedure. Dr England and Dr Ramey and their surgical teams are the best. I’ve also always had great care in the ICU unit and on the 4th and 5th floor nursing staff, jmo.
Went to ER, because I was having difficulty breathing. Had chest xray, and blood work. I asked for a breathing treatment, but received nothing. Never saw a nurse or doctor, after 7 hours. The phlebotomist came out and said there was nothing …
My opinion, Bay Medical Hospital SUCKS, I will say the ICU unit is great and the nurses are awesome, but they should be ashamed of themselves for pushing their patients out when their insurance decides not too pay, especially when the …
I recently made a payment to pay my balance in full using their website. An error occurred and it made a double payment of the same amount required to pay my balance in full which is $135.25. I called the day after to inform them of the …
If I could give 0 star I would. I have been waiting a long time to write this In July 2012 my husband broke his wrist he went to Bay Medical they took x-rays sent him home. He had surgery in 2 days. In April 2016 my husband was diagnosed …
Beware of this hospital. They think that they are law enforcement rather than saviors of your life. After 5 years of failing to find foreign metal objects in my body after numerous emergency room visits, their resolution offered to me was …
I wish I had checked reviews before deciding to use this hospital. My daughter became ill with a UTI in the middle of the night and was throwing up. She was on a senior trip with friends, so not being local we did not know to avoid this …
My father is currently in there and is a Veteran of the US Army. The staff so far have been nice, but last light I found out they let him set in a dirty diaper all night long. How would you like it if that was your father. He is in there …
I was in the emergency room with a compound fracture, bone displaced in my arm, checked in at around 11 a.m. and did not get any attention with resetting it till about 4:30 pm! I was in severe pain during these hours. The first nurse that …
I don’t normally leave bad reviews but while in the ER, after my husband suffered a massive stroke, the “hospitalist,” Dr King, told us my husband would have a complete recovery and be released in a few days. …
This is our “heart hospital “… what a complete and total joke. They leave a heart patient in a wheelchair in the lobby for 9 hours!! Yes 9 hours!! Drive 40 minutes to Miramar Beach and immediately admitted. The care is beyond subpar. Both …
The medical records staff are uneducated and give very poor help. Trying to get my records and she never once verified my date of birth or asked for my phone number and said she’d call back Friday or Monday and hung up. She was very rude …
took my mom there who is recovering from a stroke she had a weird rash like thing on her legs and severe headaches do some tests and wait 4 hours till almost 6am for them to tell her they couldn’t find anything.on top of that the place was …
I have used the out patient surgery waiting area 2 times in the last 2 weeks. I can say the people that run the floor (retires) if they can’t be nice to people they need to stay home!!!! I have a disabled 21 year old due to have hurnia …
From the paramedics, to the ER doctors , and nurses this group saved my life , main artery was plugged 95 percent . I am sincerely forever grateful. I just want to say Thank you!
The worst hospital I have ever been to. No concern for the patient’s family. Will not explain procedures and tests. The doctor was so rude and inconsiderate. I have never been talked to that way by a supposed professional. Also heard …
STAY AWAY!!! DO NOT GO TO THIS HOSPITAL!! I am a United States Army Veteran that was seen multiple times at this facility for a chronic medical issue. My medical is covered 100% by the VA but this hospital failed to bill my VA and …
The Bay Medical Center Emergency Department serves a big community and environs far and wide. The staff and doctors are very hard working and do their very best at all times to provide optimal care Sometimes the bed capacity is exceeded and …
The pulmonary department f**cking sucks, I’m so pissed off right now. It took 1 nurse 5 hours n 45 mins to collect a colostomy setup for my relative, so needless to say she was laying in her own bodily waste the whole time. I’ve took pics …
Please try to keep yourself and family healthy. The nurses are pushed beyond capacity , the ones that care don’t have the time to give the care you deserve. During the COVID 19 outbreak the hospital was closed to visitors. This left the …
The only reason I’m giving this facility one star is because the nursing staff was super nice and as helpful as they were allowed to be.
Now to the experience- my husband on the verge of cardiac arrest was in the …
my daughter had major back surgery 4 days ago,she was never offered any hygiene care or having her bed linens changed till I went and complained at t Ie nurses station. They are rude ,leave there med cart open,after going to get a …
Wonderful staff! Everyone that came in the room was so friendly & all seemed to really like their jobs. I had a CT scan and it was done by very knowledgeable and caring staff. Dr. Mc Callister was very through in explaining the results. …
Very professional and competent staff. I was treated with courtesy and dignity at all times. I would recommend Ascension Sacred Heart for your medical needs without hesitation.
I visited the ER last week and was so impressed with everyone there-from the intake person to the doctor-they were all very kind and very professional. Kelly was especially kind and helpful and treated me very well as I was triaged in. The …
Went with a sick friend to the ER last night, Checked in they took him to triage 3 times for his vitals. they was quite a crowd in the waiting room. We waited till 12:30 and saw no one. People were just walking out right and left people …
The service technicians were great, the admin staff however was atrocious. We had basic bloodwork for physicals which started a 7 month battle. My insurance paid them and they still harassed me until they finally sent me to collections, …
My spouse was brought in on September 25, 2019 through TRAUMA due to being in a car accident by Ambulance. He arrived about 1:20ish. I arrived at 1:54. The care we recieved was unreal. We left at 11 that night and still no answers but …
This is not my personal experience because I am not related to the person that I know is hospitalized here but this place is a joke. They have failed my friend and his family on multiple occasions. First by wrongfully notifying his spouse …
My mother and I had a HORRIBLE experience in ER. We had to wait a total of 29 hours before she was placed in a hospital room. In the meantime, the ER room was not properly cleaned as it should have been. I had to alert staff to come and …
My aunt was a patient in the hospital at Bay Medical for 11 days recently. The staff and physicians were absolutely wonderful. The professionalism and care they provided was outstanding. The ED physicians and staff were so caring. The …
Cant get billing straight. Neither of my 2 insurances paid due to incorrect coding and dont want to/ have not attempted to correct or contact ins companies. Ins states as billed their office is not authorized/approved to perform. The 800 …
The care that I received was great but if you have an insurance policy with a high deductible and will be left paying a balance do not go here. last year was a horrible year for me and medical bills. I ended up with three ER bills before …
I gave birth to both my daughters here. My first daughter was a VBAC and I was able to finally have the birth I wanted. My nurse Dessi was amazing, encouraging and caring. I couldn’t have done it without her and the other nurses. I was so …
My girlfriend was in an accident and burned extremely bad on her face. The er nurses were more concerned with their cell phones than taking care of the patient s. My sister is a nurse and I’ve been around hospital s my whole life and never …
my daughter was rushed to the hospital in an emergency situation and had to go into surgery. All the way from the EMTs to the Physicians to the nursing staff and support staff I was extremely impressed with this whole organization. All were …
Almost fraudulent billing services. I was overcharged by approximately $400 for a procedure done in March of 2017. Instead of sending me a refund they sent me another bill in September of 2017 for $1100. I called to straighten them out and …
Absolutely will never go to a medical facility in PC again. You’d think as a medical professional these doctors would have compassion and WANT to help. It is the complete opposite at Bay Medical!! The doctors are just tryna crest revenue so they get their bonus at the end of the year.
I was in town for the Sea Breeze Jazz Festival and became very ill Sunday afternoon, and everyone from the Emt’s that took care of me on the 29th of April to Nurse Hanni and Dr. Woo were outstanding. I was extremely dehydrated and had a …
I went to the ER because of blood in the urine. After a speedy triage, had a bit of a wait to get into the ER but, I did not consider it unusual. A doctor arrived soon and diagnosed my problem. Supporting staff were friendly and …
We were vacationing in Panama City when my son had an allergic reaction for the first time. He is only 5 years old and his face was so swollen he didn’t even look like himself. When something like this happens, parents want the hospital to …
Lying unprofessional people working here. I came here because I had no primary doctor set up and was having severe anxiety. The doctors gave a 3 day excuse from work but gave me nothing just told me to visit Life Management for treatment …
The day before Thanksgiving 2017, I had a heart attack (luckily at this ER). They saved my life with their quick acting team of skilled professional nurses and doctors. My widow maker artery was blocked 100% and a second at 95%. If it …
My spouse had to go here for a surgery. This is by far one of the worst hospital I have ever seen. Surgery was scheduled for 11am and was told to be ther at 10 am after not eating or drinking water since midnight the night before. He did …
Great service and staff… The NP Sarah James and her nurse Joanne were amazing. We were visiting from out of town and my daughter wasn’t feeling well. However, they went over and beyond to take care of her. Thank you again ladies for helping us in our time of need!.
Negative stars! My dad was recently in this hospital for surgery. He is a quadriplegic and they sent him home in an UBER with an opened wound from surgery. He fell trying to get in his house. He has told me some terrifying things about this …
Gave my boyfriend morphine for a headache , then rubbed the complimentary hand lotion on him when he broke out in a red itchy rash due to the morphine. Tried to tell me the hives were bug bites then continued to circle them with a black sharpie???? Took 6 hours to get a benadryl…I cannot make this up it was so weird
My girlfriend and I were involved in a rather serious motor vehicle accident earlier this evening. We bowl sustained moderate injuries but she on the other hand was a little more critical than me. …
Everything was ok until one of the nurses kept moving my IV and she blew one of my veins and I couldn’t go to work because of swelling and bruising. When I first got there the nurses were great. The ARNP was ok I don’t think she was a doctor.
Working as a healthcare professional I understand the ER can be a dirty place. But visiting this ER for my mother was terrible. First, they allow a coughing and short of breath person to not follow rules of wearing a mask to be sat next to …
This has been my worst experience, very unprofessional and poor knowledge from staff. I feel stereotyped and not taken seriously. I had to call in order to get my referrals ( you guys should tell the patient that you can’t do anything for …
Everyone is right when they’re saying how rude and nasty most of the staff is here. They put tape on your arm and snatch it off while your sleep. I left that place with scars on my chest from heart monitor tabs they would just snatch offf. Ill compassionate folks here. Words cant describe. Next time I will go to Gulf.
The food in their cafeteria isn’t that bad. They did, however, leave my mother who was having a heart attack waiting for a good 2 hours before they could find a room for her. They made her wait all day the next day for a heart cath. Nurses …
Visited from out of town. Husband was treated horribly. They rushed his treatment and treated him like a typical drug addict when he was actually experiencing dehydration. He later tried to go back for additional treatment and they denied …
No words to describe it. Everyone in e.r. had been waiting 7 to 10 hours to be seen. Elderly lady with Alzheimer didn’t know what was going on, or where she was. They wouldn’t let her daughter in the building to help her. She stood at the …
First of all let me say that I have read the reviews for Bay medical and it doesn’t give Justice for how much pride the staff puts forth for the work they do. All the staff has given me and my family outstanding hospitality and care. I will …
My wife went in there last night extremely sick to the point where she was losing consciousness and her body was going numb.. they treated her like a dog. She couldn’t help the way she was feeling and they kept threatening to put her back …
I was on vacation and had a abscess tooth. No dentist could get me in so advised me to go to the Emergency Room. Thank God for the staff at the emergency room department. Although they can’t do anything for the abscess they were there when …
I’d give a zero for several unpleasant experiences my husband and I have had. They always treated us horribly even though we were respectful. They acted like we were seeking drugs.. (my husband refuses to even take otc meds!) Kinda funny …
Luckily we weren’t waiting long in the ER after my husband was referred here for infected diabetic ulcer. Was admitted for monitoring and antibiotics. Spent the night here. Now waiting all day for the doctor to tell us anything. Need to …
I gave birth to my first baby here without medication. The anesthesiologist was sleeping throughout my labor. I was labor with no knowledge of coping mechanisms for a natural labor/delivery. I was stuck to the bed with no freedom of motion …
My daughter and her boyfriend were turned away at another hospital. But they were seen right away here. I’ve been a patient here a few times and everytime I’m seen here they treat me like a VIP. Thank you for taking care of our needs. Thank you for always giving me excellent exceptional care.
I was very surprised to see some of the negative reviews since my experience with the entire team in the heart cath lab was so awesome! I can’t say enough about absolutely everyone I came into contact with when I had my heart cath. …
My clinician sent me to bay because I was short of breath for 3 days. I waited 4 hours in waiting room of the ER, then 6 in a bed in the ER. The doctor saw me twice and did absolutely nothing, so I left. I visited a different doctor the …
Had to wait 30 minutes to get checked in…I was there a 3pm though. The admin lady on Back Beach said her ekg had been broken for months and I needed to go to the main hospital. Have no idea why an ER does not have a working ekg?
ER visit for fractured vertebrae, not serious but close to the most pain I’ve ever experienced.
Had to go to the ER 6-5-17. They got me right in to a fast track room, that’s …
Just took an disabled person with mental problems to emergency room. Treated really bad. Was discriminated against because of his disability. This person can’t help the way he is. He walked out couldn’t take it any longer. He has been …
I took my disabled husband to the ER a few months ago. Before we could even get through the doors, the guard that worked there,grabbed and tried to take his walking stick from him. My husband’s walking stick is 7ft tall. (He’s 6ft 4″) That …
I found all the people working in the cardiac surgery were wonderful.They work well together and are very informative, compassionate and knowledgeable. Dr. Khaja and his team are wonderful.
The er and icu faculty were superb. I could not have asked anymore while my mother was being cared for. The front desk and receptionists were horrendous. No regards for anyone but themselves. As a distraught daughter, their actions were unprofessional and uncalled for. But I have no complaints for any of my mothers initial care.
Had an ultrasound and labs done at Ascension. I did the online registration and that saved time. My experience there was pleasant, the staff was courteous. My overall experience was a pleasant one.
Oh, it will be shared as my HIPPA Laws have been Violated! Already filed want to talk about a Patient while they are in the office with paper thin walls!? 👍 Good luck, wouldn’t take My Dog There! I love my Dog! My daughter was also going to be a Patient, not anymore!!!!!!!! 👍 …
Do not take a loved one to this ER. They left my 82-year old mother that arrived in an ambulance in the hall for 6-7 hours before realizing she needed emergency surgery. They gave her morphine for her bowel obstruction during those hours. …
They can’t even locate the bill for my daughter! It’s like she never arrived in the ER despite having a medical record for services received 🤦♀️ How inept!!!! I was also told by the nurse during my ER visit that I was “bitter”…well I’d …
I was involved in a car accident and taken to the ER. I was treated by Sara James who was one of the Nurse Practitioners. She was in the room helping Paramedics move me. She took her time and explained everything. She made a scary situation so much better. Grateful she was there that day.
On October 30, 2017, I had my finger get slammed in a car doors. I looked and a large amount of flesh had been severed from left middle finger. The ER staff was very professional and even though I was losing blood on a towel that I had …
Horrible treated my daughter horribly the Charge Nurse Betty is someone who has no bedside manner and is not professional she also needs to watch her karma. Don’t take your family to this ER you will put your family in harms way. Id trust a drunk before id trust them
Was there for my yearly mammogram. I had just moved to PCB recently and wasn’t familiar with this site. I was treated with respect and friendliness.
The ladies were very nice and helpful.
By far the worse place to ever go to be treated for anything unless you want to be treated like you are garbage. The ICU was filthy, there was blood on the ER doors for 4 days and counting. And that was after they were made aware of it. And …
The hospital where I had my surgery The staff and nurses and the doctors were very professional courteous and kind. The building and equipment in the rooms were outstanding and very clean. hats off to everyone
Had lumbar fusion performed at this facility. The staff was amazing but there weren’t enough of them. It took forever to get a nurse when I called for pain meds or to discharge.
If it wasnt for one person. She was apologic. I wish I caught her name. I just she worked at desk 4. The front person to me was rude. It isn’t my faught the VA didn’t send the orders. I had to wait about hr to be seen and I was hugry.
I started physical therapy a couple weeks ago and both therapist are absolutely Amazing. They focus on your needs and making you better. Im really glad to be able to come to Sacred Heart therapy.!
The worst experience. They missed 3 skull fractures in my spouses head, didn’t know how to splint 2 broken fingers, and didn’t provide proper treatment because they chalked it up to her being “intoxicated”. They also missed a huge …
Way behind the times on the visitation policy and training of the staff is another nightmare. Instead of having their operators inform you of the correct policy they simply tell you two visitors per patient. Not two for the duration of the …
If I could give ZERO stars, I would. Last year, right before the pandemic, I went to the ER at Ascension Sacred Heart Bay with a serious sinus infection and running a fever higher than 104, low blood pressure and high pulse. I felt like a …
Worst experience EVER! I only gave a one star because a ZERO star was not an option!
My family member was in severe pain, could barely move, so I rushed him to the …
Cannot say enough amazing things about Bay Medical Sacred Heart, especially their ICU team. My grandmother was there for two weeks, after having a heart attack while on vacation. She was not stable enough to move, so we were displaced two …
My wife just had outpatient surgery for epiretinal membrane surgery performed by Dr. Willingham. He’s a fabulous eye surgeon with great bedside manner and her surgery was a success. Everyone there from the registration person to the OR …
My Mother was admitted 01/28 , it was horrible , the Nurses were not professional, like they were robots no compassion , all of them , from the 5th floor to the ICU. I was afraid to leave my mother alone, they did not even notice the way …
Would not let me see my mother before she died/they killed her. Put her on a vent with a leak and pretty much gave her brain damage leading to her death. 1 in 3 deaths in a hospital is statistically due to medical negligence. Probably …
My dad has been there three times in the last week n hslf for weakness shortness of breath , falls and swelling. Each time they sent him home without doing anything. Well I decided to send him to gulf coast hospital where he is at now. …
As an ER nurse I am appalled at the quality that this facility provides. I know it’s a pandemic and I knew my sister would pass away. After driving the 12 hours to be by her side she unfortunately did not make it long enough for me to be …
I have been to Bay Medical ER several times for myself and with my immediate in the past. I believe this changed to Ascension Hospital after the Hurricane in 2018. There are a few Doctors and Nurse Practitioners there that I have grown fond …
My mother was sent here on 12/31/20 and passed 01/24/2021, the day after my birthday. She had lung cancer and other health problems. The 3 nurses that looked after her most were amazing (Sam, Jasmine, and Donna). Thank you all! The only …
Presented with symptoms of a stroke. E.R. was very busy. From the minute I arrived until discharge,I received the best care from a well educated ,Profesional team of Doctors. I am from Minnesota and I have a team of Doctors at Mayo Clinic …
The Dr and nurses were awesome!! Literally no wait time on a Wednesday night at around 7pm. Cannot say enough good comments about the care that I received.
I am trying to talk with someone in Billing about my balance. I have called three times, only to be told, “someone will call you back today.”
It’s now been three days. I am so frustrated. I would have hoped that this …
Everyone was so kind and helpful! They all seemed to genuinely love and enjoy their job as well as helping people. I got surgery there and would recommend this hospital for anyone who needs care!
Stay away possiblely the worst hospital in the United States. Under stuffed and mis managed. You see a docter 3min once a day.If your lucky. Still here 5 days and counting. Won’t let you leave without threatening you. They only want to over …
I compound fractured my humorous and had to have surgery. Everyone worked well together from the ambulance ride to the er, to seeing the orthopedic, and all the way through surgery. Everyone has been super nice and professional.
I had all of my teeth removed by dr. Eric Claussen and he did a wonderful job would I recommend dr. Eric claussen absolutely and he’s also going to make my dentures and I also got treated with total Respect by all nurses and doctors and associates at Sacred Heart Hospital of Bay County
The Practice off of 77 In Panama City Fl just transferred hands to Ascension. During the transition it’s been a disaster. I was on direct orders from a new doctor and had been for over a month. I requested the nurse to call my usual orders …
We had a terrible experience at this hospital. My husband was in an accident while on vacation, with no friends/family around to help. The hospital discharged him prematurely, after medicating him with narcotics, sending him in an Uber to …
The last thing my father said was that if we didn’t get him out of this hospital, he’d be leaving in a Hurst. He was correct. They administered remdesivir to an 85 year old man struggling to breathe which has a side effect of lung inflammation. You figure it out.
I took my wife twice in one week only to leave discussed with the so called care she received. Doctor Blias is the most incompetent doctor I’ve ever had the displeasure of dealing with. She was aware that my wife had a UTI but didn’t want …
The staff is incompetent, my wife had an MRI appointment canceled two different times for a “scheduling error”, even after having two different doctors sent in the mri request. …
Was treated in the ER while on vacation with back spasms. Dr. Fox was awesome! Nurse/X-Ray Tech/Intake/Admin/Security–all very nice! I got great care and would highly recommend!
Left that place in the exact condition that I had when I went in. They didn’t help me at all . Alone looking at the test they supposedly ran on me . They are going to try to bill my insurance for 4 test that was never done on me at all . I …
Did not care at all. Front desk on their phones, didn’t ask all my symptoms and stuck me in a room. I could hear a doctor complain about a patient outside my room. …
I’ve been at the hospital off and on since September 30th, 2021, I’ve had really fabulous nurses! The 4th day I was there, (out of ICU) they put me in a regular room, and three different nurses come in and they were very rude, but I …
Went in with excruciating pain and instead of doing what should have been done, they gave me a Tylenol after waiting 2 hours and sent me home. It didn’t help the pain or address the obvious issue that I came in for. They then charged me …
Currently in the hospital at the moment and all I have to ask is why is every single nurse, doctor or whatever so freaking rude? None of them are compassionate and have given me the biggest attitude. I came in with severe pains in my …
Came in here not feeling so great. They put me in Fast Track. I waited for a long time until someone came in. Blonde thin mint came in and asked if I could give a urine sample. Couldn’t. She gave me a cup with water in it and told me to …
I had a great experience at this hospital. I was sent to the ER by ambulance Sunday morning. The ER staff was amazing. So very caring and compassionate to me. I had emergency surgery for a hernia. All of the nurses post surgery were wonderful. Dr. Richards was truly the BEST!!! 5 star rating for this hospital.
I had an x-ray at the diagnostics lab imaging section. I know the rad tech was teaching a student but seems like a got a few extra x-rays because the positioning and penetration of the xray camera was not right initially. A tech with …
The Women’s Diagnostic Center staff is top notch. Everyone from registration to the mammo and ultrasound techs, the nurse and doctor made my experience as pleasant and informative as possible. I truly appreciate the care this knowledgeable, caring, professional staff showed me while I was there.
I’m from Alabama was in a car accident 1 week ago today. Was taken to bay medical by ambulance. I broke my back in 4 spots, 3 broke ribs, left foot was fractured with 2 broke toes. Right foot they said nothing was wrong just its as swollen …
My mother was in the ICU for 3 days before passing away in this hospital. She was in the area on vacation when an unexpected..This mind you was a month ago I have called and left messages with several people including the hospital director …
I already wrote a review on the ER nurse named Tyler L more like cop than a nurse he was rude intimidating he was a bully I was very scared of him I had to wait 3 hours for my pain medication which I should’ve gotten at around 12am 3 hours …
The care I got was excellent, but the structural inefficiencies of Ascension turned a 30 minute procedure into a 4 hour experience.
On the day prior to the procedure (thyroid fine needle aspiration), I filled out …
These people know how to get it done! They are very professional and personable. These friendly teams and staff make for a an enjoyable stay at their facility for your surgery. The patient and the patient’s comfort comes first! They are …
My husband and I contracted Covid while visiting PSJ in Jan/Feb 2022. We were getting worse when we decided to go to the ER. Our experience was exemplary from check in to dismissal a couple hours later. The ER staff was professional and …
The care we received at this ER was absolutely horrible. My husband had a visible medical emergency. He was asked to provide a urine sample, and when he did, the nurse took it and was gone for all of 2 minutes before placing the sample BACK …
This appointment was for my husband to recieve a MRI with and without contrast.. The hospital in itself is great. His issue was his tech. He has a port for access, and no one would access it. The tech blew his vein. He had a knot come up and a bruise.
They took very good care of my husband. I was able to stay with him until surgery. I have as also able to come back after surgery when it comes as ok for me to be able to here. The team that work d on my husband were very caring and considerate of our n and Drs. Thank you to all that helped my husband.
My wife was transferred here by ambulance for surgery on a Wednesday, stabilized and had surgery on Friday, discharged on Sunday. Care was terrific. I was by her side constantly until her surgery on Friday. Dr. Christian D. Johnson was her …
Not a fan. I needed an ultrasound blood work and CT scan. I was told up front that I would be responsible for $5000 and had to pay 35% of it. I told them I’ll go elsewhere to get the needed procedures and they ended up pushing it through my …
They allowed my partner to check himself out after midnight, even though he was in a totally confused state of mind, didn’t even know where he was. Nobody bothered to call me to let me know what was happening. Scary what could have …
If I was able to give them negative 5 stars..I will do it without second thought. Really bad hospital. I was treated in this hospital last year after get rear-ended at traffic light with lots of broken bones and broken spine. First of one I …
I really love this hospital and the reason I’m posting this is I can’t get a hold of ANYONE from 6pm to 8;19pm when I gave up trying!!
Everyone I talked to stated they heard a lot of static Thinking there may be a problem I contacted AT&T
My husband got the WORST care ever here. Don’t go to this hospital!!!! They would move him to different floors never calling to tell me where he went. He got extremely BAD bed sores because they never turned him!!!!! They kept it hidden …
I went in to have a defibrillator implanted in my upper chest. My only complaint is:……. It took me over 78 years to grow 36 hairs on my chest. It took the nurse only a few seconds to shave them all off. ☹️Now it’s going to take another 78 …
I want to thank Savannah and my discharge nurse ( I don’t remember her name). They both have been my nurses at my last procedure in November. They were both efficient and at the same time, made me feel comfortable and calm. Thanks to the …
Late in the day, Wednesday, my husband needed a transfusion immediately, and ASH Bay said they could give him one unit then and the second unit Thursday. He had another procedure scheduled for midday Thursday so we’d need to be there very …
I had surgery there last week and spent a night in the hospital. Excellent surgeon, nurses, support staff, and food. Was a great experience. Very caring atmosphere.
All I can say is THANK YOU ! 2nd floor Trauma Thank you! My son Had a horrible motorcycle accident and it was the scariest most awful thing I’ve ever seen or dealt with and this staff made our lives so much easier at one of the hardest …
7 hours in ER still have not seen a nurse or Doctor. If I could give negative stars I would. Moved into room 2 hours ago called nurse twice and still NO ONE has been in NO ONE
The medical team is excellent but whoever is in charge of cleaning rooms needs to be fired. This is someone’s blood all over the place in my mom’s room. I told the staff but no one has came to clean it yet
Dr. Richards was both professional and informative at the initial visit, and at the surgery itself. The staff were fantastic. I felt that they Nurses and Tech’s all really cared about what they were doing and took my privacy and medical …
Some of the staff were very nice but the case worker Sunday lacks basic empathy and compassion. You can thank her for your one star review. I’ve never been yelled at by a healthcare worker. Greg was fantastic and deserves a raise. …
Very pleased with the care given at the hospital after my husband’s heart attack. The doctors were excellent, and the nurses were so kind and patient. We spontaneously visited the hospital to thank them about a week later and they …
This place might be great on surg, patch, repair…but don’t expect them to remotely respond to managing pain. 8 days so far, still in excruciating pain.
There has to be a better care facility.
Wish I could give zero starts. Sat in the waiting area for 12 hours. Never saw a doctor. No one cared. I asked how long would the wait be and a front desk receptionist said you are going to be waiting for hours. I left! Over 12 hours wasted
It took them 6 hours to see my husband as I sat listening to people around me one lady was brought in by ambulance for heart attach and after they ran test was sited in lobby at 9 am and it’s now 9 pm this is the saddest hospital I have …
I’m outraged at my experience yesterday in the emergency room. Apparently I was seen by Donald W Thomas. I sat in a room for 1 hour and 45 minutes. A nurse came in at the 45 minute mark and gave me a shot of Tramadol for the excruciating …
Husband was transferred from Sacred Heart Ascension in Mirimar for a damaged aortic valve. Since arriving, we were treated with nothing but kindness and respect from everyone. There are so many people that have gone above and beyond. …
I was transferred to here from the ER to be admitted. I was brought in by ambulance and upon arrival they were instructed to place in in the very back room in the basement. Nothing was explained to me as to why I was in the basement with no …
I had outpatient oral surgery here last week, and it was by far the best hospital experience I’ve ever had. My Nurse’s name was Courtney, and she and everyone else that helped me during pre-op made me feel so comfortable. I felt like I was …
I have to say after reading these reviews I’m unlikely to visit this hospital until the reviews start upgrading to at least three or four stars the number one stars is astounding. My experience was equally as horrifying as I went in with a …
I was taken by ambulance to Ascension Sacred Heart when I suffered a heart attack. The EMS personnel said that was definitely the place to go even though Gulf Coast Hospital was closer. From the moment I was taken inside I was surrounded …
We would like the give the 2nd floor staff a huge thank you for taking great care of our son who was there visiting with friends and ended up in the hospital as a result of a hit and run. Everyone was a very intricate part of his healing …
Everyone was super friendly and helpful. I would recommend going here for al your mammogram appointments.
I’ve given a full review… above. Not one negative to comment on.
The worst hospital I have ever seen. U have to ask for everything from ice to help and then u have to keep asking. Patient in pain needing immediate help and they dont come for 15 min when patient is screaming for help. No compassion or decent care.
Very unprofessional staff in outpatient services, one staff member was frequently observed scratching her back with a long back scratcher, another one was alternately snapping and blowing bubbles with her bubble gum. I would have included …
I worked here and I can say one thing this hospital only cares about the money in your pocket and bank account. The first thing they said at orientation that bugged me was that we didn’t call people patients or visitors we call them …
If I could give Bay Med neg. stars I would! Paid almost $2000.00 for THREE stitches!!! They would not work with us on the bill at all!! Seriously, if you need medical attention go to Gulf Coast!
They fixed my heart there. I worked here in the eighties, it was a great hospital. But I’m convinced that when you contract out your support departments you loose control. I have heard that people are saddened by the actions occurring in the ER.
THERE ARE A LOT MORE PEOPLE WORK THERE…WHO REALLY CARE N NOT JUST RECEIVE A PAY CHECK.
MY MOTHER RETIRED THERE…OF ALMOST 40 YEARS….I ALSO…AD WELL AS FAMILY N FRIENDS WORKS THERE……SO I KNOW MORE GOOD PROFESSIONAL, CARING PEOPLE THAN BAD.
Excellent care from everyone. The Doctor and nurses make sure you are comfortable and safe.
Entire staff is great!! Not once did I feel neglected or uncomfortable. Drs, Nurses and staff were on top of the game!! Thank you all!!
We are up here in fast track. There is food under the bed, gloves that were left, candy trash everywhere in the room. Not very clean for sure. Also it took hour in a half to get someone to see my daughter. If I could post the pictures I would.
On the 1/09/17 I went in for a heart cath. , I made a payment on this day. I made 2 more payments over the course of the next 2 months, on March 29th I was turned over to a collection agency. They cashed all payments that I made with no problem, and oh yes, when I had the heart cath they found nothing, I didn’t need it.
The experience that I had at Bay Medical Center was a very good one!
The staff was very professional,polite and nice to me and my family!
The food was great 👌 …
Nurses are rude, unprofessional, and do not want to do their job. This hospital wants you out as soon as possible even if you aren’t recovered enough to leave. Worst hospital that doesn’t really care about their patients’ well being.
If I could put negative stars I would. They don’t care about you or your pain and the employees are some of the most rude and ignorant people. Don’t go here. Homeless people would treat and diagnose you better.
My wife was brought in via an ambulance for severe lower abdominal pain, practically crippling. I’m in the waiting room for 5 minutes after the ambulance got her here, I look up, they roll her out into the lobby, while she’s moaning , …
Thank you PCB ER. You guys saved my life last night and everyone was very attentive and nice. The check in lady even met us in the parking lot and we did not call ahead. Everyone even laughed at my jokes while my heart and eyes were about to explode. Top notch. Thank you.
We were the only ones there and it took them 4 hours to control pain. The nurse could not even start an IV. The doctor didn’t listen and would walk out in the middle of us asking questions. Will never go back to this hospital.
Terrible all around wait hours amd still dont get seen .Had a appointment and someone called 2 hours before my appointment to cancel it . Poor excuse for a hospital .The staff is so rude like your a bother to them all .MY animals get better care at there vet than the hospital gives
Do not use this place !!!! Took my 18 month old grandson there for 104 fever and upon arrival the Nurse at the ER was working on a TV after waiting along with another Nurse I loudly asked are we helping the sick or TV repair . Then the dumb …
This is the nastiest hospital I’ve ever been in no soap in any of the bathrooms all the bathrooms were covered in waste and dirt. The front staff were totally rude they treated my child like he was an infant and stupid they were just …
Be very careful of valuables in your vehicle if you valet. We had a bank bag in the glove compartment with $60 and the girl who parked our car took it. We put it in before we went in the hospital and it was gone when we came out.
This hospital is a prime example of what’s wrong with the Healthcare system. They only care about money. The staff at the hospital couldn’t give two bits about the patients, or what’s really ailing them. All they want to do is get you in …
ONLY GO HERE AS A LAST RESORT, IF YOU THINK YOU MIGHT SURVIVE GO TO ANY OTHER HOSPITAL.
Awesome service, Dorothy, RN in MICU is amazing. She is very knowledgeable, great bedside manners, caring heart. She knows her stuff and is confident in her job skills. Wish we had more like her 💜 …
Billing department is patronizing and belittling. The worst experience I’ve ever had with a customer service representative. The hospital’s Charity will deny you even if you qualify (and they won’t tell you why). This hospital is crooked — STAY AWAY.
You all should screen your employees more better, because I know a few women who work there who are on drugs. I know one who smokes right in the parking lot of the hospital. I have family members who use Bay Medical Center, n I know they can’t possibly be getting the best treatment if employees are walking around high n drunk all day.
They all help me when I ask for help I call and if I had to come on in and I’ll take care of me my doctor
Absolutely horrible. Doesn’t even deserve 1 star. The staff was very unfriendly. Very unclean emergency rooms. Spots of Blood were on the floor of my room. Syringe wrappers and empty meds from previous patients were still on counter in my room. This place is horrible.
Tr terrible they could make up their mind how much money they wanted they sent me another bill afterwards
I’ve never been to a hospital this terrible in my entire life, and I’ve spent time in hospitals across multiple states. This hospital doesn’t have patients, it has customers. They will try to squeeze as much money out of you as possible, without any care for your health/well being. Don’t go if possible.
Girls at desk talk too much instead of checking in patients coming for services. Not very professional when everyone can hear what their saying and they’re not checking in patients!!
Alan brought me here to visit his friend that was staying in the hospital. This hospital has easy parking, very easy access, and I found it to be very clean. The front reception staff are very friendly. There are signs everywhere that show you how to get to where you need to go.
Tammi and Will did everything possible to ease my mind and make me comfortable. Both are an asset to your hospital
Paid off a hospital bill and sent to collections anyway.
This community deserves great healthcare services. Ascension needs to get it together. You are big enough with enough resources to set a better standard than this. From patient care to billing….. come on folks.
Dr explains how deadly your situation is. They decide to move you out of ICU so you can walk and move around to get better. For 5 hours no medical personnel checked on you. No meds, no monitoring no concern. The explanation. You are no …
If there were a minus rating I would have hit it. Worse emergency room ever. Michael the p.a. was beyond rude and had no bedside manners whatsoever. I will never be back. I would rather drive to Dothan and have someone that cares instead of these med school rejects that they are hiring. I will be calling personal tomorrow
Spent 15 min. scheduling Ultrasound via phone. Confirmed appointment via text. When I got to the diagnostic center, they didn’t have the order. I sat in waiting room for 45min. before they told me they found the order, but the ultrasound tech was scheduled to leave to go to the main hospital.
Went there for surgery and the nurses treated me like royalty ,they really care about you and take care of you constantly, thank you so much you made my stay so comfortable.God bless you
I went here for the first time to the ER and I had a really great experience. The staff was very nice and they were thorough with everything during my visit. I have no complaints whatsoever.
A VERY NASTY HOSPITAL!!! My Mom had open heart surgery at this hospital and immediately got a urinary tract infection, then Pseudomonas aeruginosa, and then C. Diff on top of that!!! They put her on a ventilator and once they took her off …
Had GI upset and severe abdominal pain for 2 days. Went to the ER and was taken right back. Diagnosed with gastritis and dehydration. The Dr and nursing staff were all great. Received IV fluids, antibiotic, and pain meds pronto.
I had unexpected open heart surgery in June 2014. The nursing staff on the cardiac step down and the CVICU were excellent and very knowledgable.
I appreciate everything they did for me. The nurses are caring and kind. …
I sat here 6 hours for A NURSE (DR DIDNT EVEN COME) to say my visit is non-emergency basically treating me like a drug addict not listening to anything I’m saying brushing me off QUICKLY!!! I will never go back there!!! My tooth is broken …
There are really no words to explain the total disregard and incompetence of the billing department for bay medical. I have suffered through a year of wrongful billing. When I saw no recourse I agreed to a payment plan for their outrageous …
The health system is great… BUT if you pay money up front and you over pay.. it takes 60 days or more to get a refund. I prepaid $2000 for a minor operation.. after my insurance has paid I’m due a refund of $700. After two months I do not …
I was taken to the this hospital in an ambulance, my body was unresponsive but I could hear everything. I was positive the ambulance ride had to be a dream because why would medical professionals speak so badly about someone? …
My husband and I have had all of are surgeries done at Bay Medical. We have received excellent care both as an impatient and outpatient. There staff have always given us excellent care. Absolutely recommend Bay Medical Sacred Heart.
Amazing. People are complaining because of the wait times. It is called an emergency room fir a reason. Everyone knows if you want to be triaged faster complain of difficulty breathing or of chest pain. And guess what people do? So everyone …
I call the er at bay medical -Google Doctors. They will tell you themselves they don’t try to figure out the issue just get u well enough to send your butt home. More so if you don’t have ins.. your better off googling your symptoms and …
We have had a positive experience at Bay Medical. ER staff was really good to us with the busy conditions they had on Saturday night. They not only found the issues but admitted my husband & corrected them. He is doing very well thanks to the staff here.
Billing will not do their job. I had to go to the ER due to a job-related incident back in December. I received a bill in the mail and contacted Tricare to have the claim processed. Once receiving approval from Tricare I contacted Bay …
My uncle was taken in by emt to bay medical because they wouldn’t take him to his hospital in the next county. Was left in the hallway in the emergency room for 5 hours. Was taken in for a heart condition. When I tried to find out any …
THE worst hospital of ALL time. I’ve had my guts cut out of my body 13 times and counting. [Severe Crohns disease WITH colostomy bag!!!!]
I have never been in so much agony in all my life. Violently puking, screaming …
Excellent care!
The staff is professional, caring, and efficient. They worked as a team to take care of my every need. …
Next time I’m staying home and deal with the bronchitis and asthma myself even if it means pneumonia or death. It’s better than being called and threatened over a $300 bill because you’re making payments and haven’t paid it off, ruining …
Great patient care Dr. Johnson’s team was on point. Would recommend to anyone. Plus he is a LSU Grad Geaux Tigers
Took my wife to emergency for heart problems, I dropped her off at 4:00 PM. I checked her in at admitting and had torun home to feed our handicapped daughter. When I returned she was still in the waiting room. (according to their TV add …
This rating is much too high.
This place is nothing more than a first aide clinic at its very worst.
My nephew was brought here on emergency by ambulance,big mistake. …
Some of the most unprofessional staff I have EVER witnessed. I was in the ER for a 5 hour wait with chest pain and was very polite and understanding since I used to work in an ER for years. Nobody ever passed information along to me letting …
I wish I knew who I just spoke with in ER, but they were incredibly rude. I had a missed call from someone there and when I returned it I was thrown in hold mid sentence for the lady to never come back on the line. I call back again and ask …
Worst ER Administration ever, worst caregivers. You go in with pain you leave with pain. You best take your own pillow and dont expect much from them cause they dont care. Be prepared to be yelled at by the ones at the front over your name …
My boyfriend brought me here to visit his Friend. Right by the entrance they have a very large handicap parking section. The actual lot in front of the hospital is very packed and there some street parking but you have to park really far. …
My husband had open heart surgery at this hospital in Sept. of 2013. I honestly can not say one negative thing about this hospital. It was wonderful from the drs all the way to the janitorial service. It was a stressful time and this …
Walked in with chest pains and palpitations, they slapped a bracelet on me and told me to have a seat. A 2 hour wait when I go to the “Heart hospital” with pain and discomfort in my chest and arm. Not only were they dismissive of me, but I …
Do not go to this hospital. Had a heart beat of 150 beats per min. Blood in my stool call the call a nurse and was told to call 911 as this was a medical emergency and to get to the closes ER asap. So went to Bay medical as that is the …
Outpatient procedure done recently the staff from the maintenance crew, security guard, receptionist,patient technicians, nurses were all kind and professional. Special thanks to Dr. Clausson as well.
My 76 yr. old Mom was released at8:00 p.m. two days after a major surgery unable to walk, to urinate, or deficate. She was hallucinating and highly confused. Dr. Leff, her doctor said she could care for herself. She continually forgot she …
Have been reading reviews, from dissatisfied patients, and it seems like I am reading about an unknown entity. I have been retired from BMC 19 years after a 20 year career as an RN. ER is a very stressful place to work, because so many …
My 82 yer old mother was picked up be EMT yesterday morning, said her heart sounded off. They were called because her sugar was 487. Dumped in the lobby. Left her there for four hours. Finally put her in a room with a “bed”. At 9 pm I …
My surgeon’s office was closed, and his nurse referred me to ER because I had some staples (just 4 out of 8) that were causing great pain and needed removal. Went w/ husband & son to Bay Med since they helped my son w/ his cardiac problems …
This is by far the worst hospital I have ever been to. I sat and watched these nurses talk about other peoples information to complete strangers I watched a very ill woman be yelled at by a nurse where every one could hear just because she …
I want to thank the staff of Covenant Care. My sister passed away there today and we couldn’t have asked for better people taking care of her. Thankyou Kelly for all you did for her. And thankyou to all the nurses and staff. We will never …
Very unprofessional doesn’t begin to voice the problem. The computer system was down and they should have told us that we needed to go elsewhere for help. My friend was there at 12:30 pm with heart problems and due to the computer problem, …
I recently had surgery on my knee. I was not looking forward to having the surgery at all but from pre-op/registration…all the way to discharge post-surgery, everyone I encountered was very professional and courteous. I arrived for …
I went to the er was taken right in the staff was great I was there for 6 days they treated me with the best care and saved my life and food was great thank you doctor Johnson your the best and your cute
If you know what’s good for you and your loved ones, STAY AWAY FROM ANYTHING ASSOCIATED WITH THIS DISASTER OF A HOSPITAL. I have never seen anything as unprofessional, uncoordinated or lackadaisical. It has been a harrowing experience as …
First off I worked at this place it’s not a facility it’s a place. Unprofessional doesn’t begin to describe the experience I watched daily. For starters if your a RN go to gulf coast or Pensacola to work, icu workers get tripled daily even …
Most horribly long waiting time in the ER. We went there on Thursday 01/23/2014 at 2:00PM because my brother-in-law complaint about chest discomfort. There were only 2 persons waiting outside and we thought we would be out of there in no …
Waited on my father to just give a blood sample and now going on 2 hours. By far the worst business and idiot staff. Terrible business DO NOT GO HERE!!!! Wish I could give less than one star. Staff needs to be fired. Awful and lazy! Not to mention all out of shape and move like snails literally. Zombie crew. DO NOT COME HERE.
The SICU folks here and the Doctors, specialist or otherwise are great. Sean, Casey, and Johmathon habe all been awesome nurses to my husband. They have been empathetic, kind, caring and a wealth of knowledge. We came into the ER with …
Service was timely. Staff was awesome. I felt like I and my procedure mattered. So with that I say thank you. I would visit again minus the surgery 😂 …
If I could add a 0 on here I would. I personally came in with chest pains an a severe headache at 10 this morning its now 1 an I’m still in the er lobby still having chest pains an still waiting to see a Dr one gentleman has been since 8 am …
As someone who worked here for one year until hurricane Michael pushed me out, run as far away as you can. …
Absolutely the worst hospital Bay County has ever had. It will take Ascension a few years to clean out and clean up the long term staff that work there. Pray to God you never ever get Christina as a nurse.
Excellent experience. Arrived without an appointment for an Xray and only had to wait about 30 minutes. Great staff. I’ll be back again.
I went to Bay Med ER on March4th, 2016 for severe pain in my left flank. I only waited 30 minutes before being called to triage and was then taken to what they called a “Fast Track” room. I was told to put on a hospital gown because I …
If you’re military, don’t go here. Gulf Coast never required an EOB from Tricare Select, but this place does and it is a hassle to get them caught up to speed once they charge you full price for a visit. …
Horrendous care of my 5 year old girl! She had amputated the end of her fingertip and got ZERO pain meds for our entire stay (almost 4 hours!)! We waited an extra 90 minutes for her pain meds, so that the could clean her finger and wrap it …
Dr. England and Dr. Nunnery – and their staff have taken exceptional care of my dad. He has had many stays in the hospital, and I was always highly impressed with our level of care. We have “lived” on the 2nd floor, 3rd floor and 5th floor at different times. All were good experiences. Thank you.
My daughter was transferred to Pensacola during hurricane Michael. She said she was never afraid. The staff was excellent, did what they had to do in getting the patients to safety. She said they acted as though they do it everyday. Kudos
HORRIBLE! I was treated for a dislocated knee and let me start off by the two women in the ambulance were HORRIBLE. I was in so much pain and dropped the f bomb a few times (not at anyone just as an expression) and was told to watch my …
I got out of this cesspool 24 hours ago, with 3 Insulin prescriptions that ” You need to get filled and started on immediately.” Waiting now for a call back to see if they will ever straighten out the 2 prescriptions that cannot be filled …
My experience with BM has not included the ER room. However before and after hurricane Michael I have had 3 separate lung surgeries and one interventional lung procedure. Dr England and Dr Ramey and their surgical teams are the best. I’ve also always had great care in the ICU unit and on the 4th and 5th floor nursing staff, jmo.
Went to ER, because I was having difficulty breathing. Had chest xray, and blood work. I asked for a breathing treatment, but received nothing. Never saw a nurse or doctor, after 7 hours. The phlebotomist came out and said there was nothing …
My opinion, Bay Medical Hospital SUCKS, I will say the ICU unit is great and the nurses are awesome, but they should be ashamed of themselves for pushing their patients out when their insurance decides not too pay, especially when the …
I recently made a payment to pay my balance in full using their website. An error occurred and it made a double payment of the same amount required to pay my balance in full which is $135.25. I called the day after to inform them of the …
If I could give 0 star I would. I have been waiting a long time to write this In July 2012 my husband broke his wrist he went to Bay Medical they took x-rays sent him home. He had surgery in 2 days. In April 2016 my husband was diagnosed …
Beware of this hospital. They think that they are law enforcement rather than saviors of your life. After 5 years of failing to find foreign metal objects in my body after numerous emergency room visits, their resolution offered to me was …
I wish I had checked reviews before deciding to use this hospital. My daughter became ill with a UTI in the middle of the night and was throwing up. She was on a senior trip with friends, so not being local we did not know to avoid this …
My father is currently in there and is a Veteran of the US Army. The staff so far have been nice, but last light I found out they let him set in a dirty diaper all night long. How would you like it if that was your father. He is in there …
I was in the emergency room with a compound fracture, bone displaced in my arm, checked in at around 11 a.m. and did not get any attention with resetting it till about 4:30 pm! I was in severe pain during these hours. The first nurse that …
I don’t normally leave bad reviews but while in the ER, after my husband suffered a massive stroke, the “hospitalist,” Dr King, told us my husband would have a complete recovery and be released in a few days. …
This is our “heart hospital “… what a complete and total joke. They leave a heart patient in a wheelchair in the lobby for 9 hours!! Yes 9 hours!! Drive 40 minutes to Miramar Beach and immediately admitted. The care is beyond subpar. Both …
The medical records staff are uneducated and give very poor help. Trying to get my records and she never once verified my date of birth or asked for my phone number and said she’d call back Friday or Monday and hung up. She was very rude …
took my mom there who is recovering from a stroke she had a weird rash like thing on her legs and severe headaches do some tests and wait 4 hours till almost 6am for them to tell her they couldn’t find anything.on top of that the place was …
I have used the out patient surgery waiting area 2 times in the last 2 weeks. I can say the people that run the floor (retires) if they can’t be nice to people they need to stay home!!!! I have a disabled 21 year old due to have hurnia …
From the paramedics, to the ER doctors , and nurses this group saved my life , main artery was plugged 95 percent . I am sincerely forever grateful. I just want to say Thank you!
The worst hospital I have ever been to. No concern for the patient’s family. Will not explain procedures and tests. The doctor was so rude and inconsiderate. I have never been talked to that way by a supposed professional. Also heard …
STAY AWAY!!! DO NOT GO TO THIS HOSPITAL!! I am a United States Army Veteran that was seen multiple times at this facility for a chronic medical issue. My medical is covered 100% by the VA but this hospital failed to bill my VA and …
The Bay Medical Center Emergency Department serves a big community and environs far and wide. The staff and doctors are very hard working and do their very best at all times to provide optimal care Sometimes the bed capacity is exceeded and …
The pulmonary department f**cking sucks, I’m so pissed off right now. It took 1 nurse 5 hours n 45 mins to collect a colostomy setup for my relative, so needless to say she was laying in her own bodily waste the whole time. I’ve took pics …
Please try to keep yourself and family healthy. The nurses are pushed beyond capacity , the ones that care don’t have the time to give the care you deserve. During the COVID 19 outbreak the hospital was closed to visitors. This left the …
The only reason I’m giving this facility one star is because the nursing staff was super nice and as helpful as they were allowed to be.
Now to the experience- my husband on the verge of cardiac arrest was in the …
my daughter had major back surgery 4 days ago,she was never offered any hygiene care or having her bed linens changed till I went and complained at t Ie nurses station. They are rude ,leave there med cart open,after going to get a …
Wonderful staff! Everyone that came in the room was so friendly & all seemed to really like their jobs. I had a CT scan and it was done by very knowledgeable and caring staff. Dr. Mc Callister was very through in explaining the results. …
I have been to their ER before and I agree with the lower review. The staff ER staff needs a lot of improvement. …
Very professional and competent staff. I was treated with courtesy and dignity at all times. I would recommend Ascension Sacred Heart for your medical needs without hesitation.
I visited the ER last week and was so impressed with everyone there-from the intake person to the doctor-they were all very kind and very professional. Kelly was especially kind and helpful and treated me very well as I was triaged in. The …
Went with a sick friend to the ER last night, Checked in they took him to triage 3 times for his vitals. they was quite a crowd in the waiting room. We waited till 12:30 and saw no one. People were just walking out right and left people …
The service technicians were great, the admin staff however was atrocious. We had basic bloodwork for physicals which started a 7 month battle. My insurance paid them and they still harassed me until they finally sent me to collections, …
My spouse was brought in on September 25, 2019 through TRAUMA due to being in a car accident by Ambulance. He arrived about 1:20ish. I arrived at 1:54. The care we recieved was unreal. We left at 11 that night and still no answers but …
This is not my personal experience because I am not related to the person that I know is hospitalized here but this place is a joke. They have failed my friend and his family on multiple occasions. First by wrongfully notifying his spouse …
My mother and I had a HORRIBLE experience in ER. We had to wait a total of 29 hours before she was placed in a hospital room. In the meantime, the ER room was not properly cleaned as it should have been. I had to alert staff to come and …
My aunt was a patient in the hospital at Bay Medical for 11 days recently. The staff and physicians were absolutely wonderful. The professionalism and care they provided was outstanding. The ED physicians and staff were so caring. The …
Cant get billing straight. Neither of my 2 insurances paid due to incorrect coding and dont want to/ have not attempted to correct or contact ins companies. Ins states as billed their office is not authorized/approved to perform. The 800 …
The care that I received was great but if you have an insurance policy with a high deductible and will be left paying a balance do not go here. last year was a horrible year for me and medical bills. I ended up with three ER bills before …
I gave birth to both my daughters here. My first daughter was a VBAC and I was able to finally have the birth I wanted. My nurse Dessi was amazing, encouraging and caring. I couldn’t have done it without her and the other nurses. I was so …
My girlfriend was in an accident and burned extremely bad on her face. The er nurses were more concerned with their cell phones than taking care of the patient s. My sister is a nurse and I’ve been around hospital s my whole life and never …
my daughter was rushed to the hospital in an emergency situation and had to go into surgery. All the way from the EMTs to the Physicians to the nursing staff and support staff I was extremely impressed with this whole organization. All were …
Almost fraudulent billing services. I was overcharged by approximately $400 for a procedure done in March of 2017. Instead of sending me a refund they sent me another bill in September of 2017 for $1100. I called to straighten them out and …
Absolutely will never go to a medical facility in PC again. You’d think as a medical professional these doctors would have compassion and WANT to help. It is the complete opposite at Bay Medical!! The doctors are just tryna crest revenue so they get their bonus at the end of the year.
I was in town for the Sea Breeze Jazz Festival and became very ill Sunday afternoon, and everyone from the Emt’s that took care of me on the 29th of April to Nurse Hanni and Dr. Woo were outstanding. I was extremely dehydrated and had a …
I went to the ER because of blood in the urine. After a speedy triage, had a bit of a wait to get into the ER but, I did not consider it unusual. A doctor arrived soon and diagnosed my problem. Supporting staff were friendly and …
We were vacationing in Panama City when my son had an allergic reaction for the first time. He is only 5 years old and his face was so swollen he didn’t even look like himself. When something like this happens, parents want the hospital to …
Lying unprofessional people working here. I came here because I had no primary doctor set up and was having severe anxiety. The doctors gave a 3 day excuse from work but gave me nothing just told me to visit Life Management for treatment …
The day before Thanksgiving 2017, I had a heart attack (luckily at this ER). They saved my life with their quick acting team of skilled professional nurses and doctors. My widow maker artery was blocked 100% and a second at 95%. If it …
My spouse had to go here for a surgery. This is by far one of the worst hospital I have ever seen. Surgery was scheduled for 11am and was told to be ther at 10 am after not eating or drinking water since midnight the night before. He did …
Great service and staff… The NP Sarah James and her nurse Joanne were amazing. We were visiting from out of town and my daughter wasn’t feeling well. However, they went over and beyond to take care of her. Thank you again ladies for helping us in our time of need!.
Negative stars! My dad was recently in this hospital for surgery. He is a quadriplegic and they sent him home in an UBER with an opened wound from surgery. He fell trying to get in his house. He has told me some terrifying things about this …
Gave my boyfriend morphine for a headache , then rubbed the complimentary hand lotion on him when he broke out in a red itchy rash due to the morphine. Tried to tell me the hives were bug bites then continued to circle them with a black sharpie???? Took 6 hours to get a benadryl…I cannot make this up it was so weird
My girlfriend and I were involved in a rather serious motor vehicle accident earlier this evening. We bowl sustained moderate injuries but she on the other hand was a little more critical than me. …
Everything was ok until one of the nurses kept moving my IV and she blew one of my veins and I couldn’t go to work because of swelling and bruising. When I first got there the nurses were great. The ARNP was ok I don’t think she was a doctor.
Working as a healthcare professional I understand the ER can be a dirty place. But visiting this ER for my mother was terrible. First, they allow a coughing and short of breath person to not follow rules of wearing a mask to be sat next to …
This has been my worst experience, very unprofessional and poor knowledge from staff. I feel stereotyped and not taken seriously. I had to call in order to get my referrals ( you guys should tell the patient that you can’t do anything for …
Everyone is right when they’re saying how rude and nasty most of the staff is here. They put tape on your arm and snatch it off while your sleep. I left that place with scars on my chest from heart monitor tabs they would just snatch offf. Ill compassionate folks here. Words cant describe. Next time I will go to Gulf.
The food in their cafeteria isn’t that bad. They did, however, leave my mother who was having a heart attack waiting for a good 2 hours before they could find a room for her. They made her wait all day the next day for a heart cath. Nurses …
Visited from out of town. Husband was treated horribly. They rushed his treatment and treated him like a typical drug addict when he was actually experiencing dehydration. He later tried to go back for additional treatment and they denied …
No words to describe it. Everyone in e.r. had been waiting 7 to 10 hours to be seen. Elderly lady with Alzheimer didn’t know what was going on, or where she was. They wouldn’t let her daughter in the building to help her. She stood at the …
First of all let me say that I have read the reviews for Bay medical and it doesn’t give Justice for how much pride the staff puts forth for the work they do. All the staff has given me and my family outstanding hospitality and care. I will …
My wife went in there last night extremely sick to the point where she was losing consciousness and her body was going numb.. they treated her like a dog. She couldn’t help the way she was feeling and they kept threatening to put her back …
I was on vacation and had a abscess tooth. No dentist could get me in so advised me to go to the Emergency Room. Thank God for the staff at the emergency room department. Although they can’t do anything for the abscess they were there when …
I’d give a zero for several unpleasant experiences my husband and I have had. They always treated us horribly even though we were respectful. They acted like we were seeking drugs.. (my husband refuses to even take otc meds!) Kinda funny …
Luckily we weren’t waiting long in the ER after my husband was referred here for infected diabetic ulcer. Was admitted for monitoring and antibiotics. Spent the night here. Now waiting all day for the doctor to tell us anything. Need to …
I gave birth to my first baby here without medication. The anesthesiologist was sleeping throughout my labor. I was labor with no knowledge of coping mechanisms for a natural labor/delivery. I was stuck to the bed with no freedom of motion …
My daughter and her boyfriend were turned away at another hospital. But they were seen right away here. I’ve been a patient here a few times and everytime I’m seen here they treat me like a VIP. Thank you for taking care of our needs. Thank you for always giving me excellent exceptional care.
I was very surprised to see some of the negative reviews since my experience with the entire team in the heart cath lab was so awesome! I can’t say enough about absolutely everyone I came into contact with when I had my heart cath. …
My clinician sent me to bay because I was short of breath for 3 days. I waited 4 hours in waiting room of the ER, then 6 in a bed in the ER. The doctor saw me twice and did absolutely nothing, so I left. I visited a different doctor the …
Had to wait 30 minutes to get checked in…I was there a 3pm though. The admin lady on Back Beach said her ekg had been broken for months and I needed to go to the main hospital. Have no idea why an ER does not have a working ekg?
ER visit for fractured vertebrae, not serious but close to the most pain I’ve ever experienced.
Had to go to the ER 6-5-17. They got me right in to a fast track room, that’s …
Just took an disabled person with mental problems to emergency room. Treated really bad. Was discriminated against because of his disability. This person can’t help the way he is. He walked out couldn’t take it any longer. He has been …
I took my disabled husband to the ER a few months ago. Before we could even get through the doors, the guard that worked there,grabbed and tried to take his walking stick from him. My husband’s walking stick is 7ft tall. (He’s 6ft 4″) That …
I found all the people working in the cardiac surgery were wonderful.They work well together and are very informative, compassionate and knowledgeable. Dr. Khaja and his team are wonderful.
The er and icu faculty were superb. I could not have asked anymore while my mother was being cared for. The front desk and receptionists were horrendous. No regards for anyone but themselves. As a distraught daughter, their actions were unprofessional and uncalled for. But I have no complaints for any of my mothers initial care.
Had an ultrasound and labs done at Ascension. I did the online registration and that saved time. My experience there was pleasant, the staff was courteous. My overall experience was a pleasant one.
Oh, it will be shared as my HIPPA Laws have been Violated! Already filed want to talk about a Patient while they are in the office with paper thin walls!? 👍 Good luck, wouldn’t take My Dog There! I love my Dog! My daughter was also going to be a Patient, not anymore!!!!!!!! 👍 …
Do not take a loved one to this ER. They left my 82-year old mother that arrived in an ambulance in the hall for 6-7 hours before realizing she needed emergency surgery. They gave her morphine for her bowel obstruction during those hours. …
They can’t even locate the bill for my daughter! It’s like she never arrived in the ER despite having a medical record for services received 🤦♀️ How inept!!!! I was also told by the nurse during my ER visit that I was “bitter”…well I’d …
I was involved in a car accident and taken to the ER. I was treated by Sara James who was one of the Nurse Practitioners. She was in the room helping Paramedics move me. She took her time and explained everything. She made a scary situation so much better. Grateful she was there that day.
On October 30, 2017, I had my finger get slammed in a car doors. I looked and a large amount of flesh had been severed from left middle finger. The ER staff was very professional and even though I was losing blood on a towel that I had …
Horrible treated my daughter horribly the Charge Nurse Betty is someone who has no bedside manner and is not professional she also needs to watch her karma. Don’t take your family to this ER you will put your family in harms way. Id trust a drunk before id trust them
Was there for my yearly mammogram. I had just moved to PCB recently and wasn’t familiar with this site. I was treated with respect and friendliness.
The ladies were very nice and helpful.
Bay medical is literally the worst Hospital in the bay County area the staff are careless the nurses are careless I would recommend Gulf Coast
By far the worse place to ever go to be treated for anything unless you want to be treated like you are garbage. The ICU was filthy, there was blood on the ER doors for 4 days and counting. And that was after they were made aware of it. And …
The hospital where I had my surgery The staff and nurses and the doctors were very professional courteous and kind. The building and equipment in the rooms were outstanding and very clean. hats off to everyone
Had lumbar fusion performed at this facility. The staff was amazing but there weren’t enough of them. It took forever to get a nurse when I called for pain meds or to discharge.
If it wasnt for one person. She was apologic. I wish I caught her name. I just she worked at desk 4. The front person to me was rude. It isn’t my faught the VA didn’t send the orders. I had to wait about hr to be seen and I was hugry.
I started physical therapy a couple weeks ago and both therapist are absolutely Amazing. They focus on your needs and making you better. Im really glad to be able to come to Sacred Heart therapy.!
The worst experience. They missed 3 skull fractures in my spouses head, didn’t know how to splint 2 broken fingers, and didn’t provide proper treatment because they chalked it up to her being “intoxicated”. They also missed a huge …
Way behind the times on the visitation policy and training of the staff is another nightmare. Instead of having their operators inform you of the correct policy they simply tell you two visitors per patient. Not two for the duration of the …
If I could give ZERO stars, I would. Last year, right before the pandemic, I went to the ER at Ascension Sacred Heart Bay with a serious sinus infection and running a fever higher than 104, low blood pressure and high pulse. I felt like a …
Worst experience EVER! I only gave a one star because a ZERO star was not an option!
My family member was in severe pain, could barely move, so I rushed him to the …
Cannot say enough amazing things about Bay Medical Sacred Heart, especially their ICU team. My grandmother was there for two weeks, after having a heart attack while on vacation. She was not stable enough to move, so we were displaced two …
My wife just had outpatient surgery for epiretinal membrane surgery performed by Dr. Willingham. He’s a fabulous eye surgeon with great bedside manner and her surgery was a success. Everyone there from the registration person to the OR …
My Mother was admitted 01/28 , it was horrible , the Nurses were not professional, like they were robots no compassion , all of them , from the 5th floor to the ICU. I was afraid to leave my mother alone, they did not even notice the way …
Would not let me see my mother before she died/they killed her. Put her on a vent with a leak and pretty much gave her brain damage leading to her death. 1 in 3 deaths in a hospital is statistically due to medical negligence. Probably …
Would rate zero stars if possible. Still sitting on the waiting room with chest pains 5 1/2 hours after arriving. No urgency
My dad has been there three times in the last week n hslf for weakness shortness of breath , falls and swelling. Each time they sent him home without doing anything. Well I decided to send him to gulf coast hospital where he is at now. …
As an ER nurse I am appalled at the quality that this facility provides. I know it’s a pandemic and I knew my sister would pass away. After driving the 12 hours to be by her side she unfortunately did not make it long enough for me to be …
I have been to Bay Medical ER several times for myself and with my immediate in the past. I believe this changed to Ascension Hospital after the Hurricane in 2018. There are a few Doctors and Nurse Practitioners there that I have grown fond …
My mother was sent here on 12/31/20 and passed 01/24/2021, the day after my birthday. She had lung cancer and other health problems. The 3 nurses that looked after her most were amazing (Sam, Jasmine, and Donna). Thank you all! The only …
Presented with symptoms of a stroke. E.R. was very busy. From the minute I arrived until discharge,I received the best care from a well educated ,Profesional team of Doctors. I am from Minnesota and I have a team of Doctors at Mayo Clinic …
The Dr and nurses were awesome!! Literally no wait time on a Wednesday night at around 7pm. Cannot say enough good comments about the care that I received.
I am trying to talk with someone in Billing about my balance. I have called three times, only to be told, “someone will call you back today.”
It’s now been three days. I am so frustrated. I would have hoped that this …
Everyone was so kind and helpful! They all seemed to genuinely love and enjoy their job as well as helping people. I got surgery there and would recommend this hospital for anyone who needs care!
Stay away possiblely the worst hospital in the United States. Under stuffed and mis managed. You see a docter 3min once a day.If your lucky. Still here 5 days and counting. Won’t let you leave without threatening you. They only want to over …
I compound fractured my humorous and had to have surgery. Everyone worked well together from the ambulance ride to the er, to seeing the orthopedic, and all the way through surgery. Everyone has been super nice and professional.
I had all of my teeth removed by dr. Eric Claussen and he did a wonderful job would I recommend dr. Eric claussen absolutely and he’s also going to make my dentures and I also got treated with total Respect by all nurses and doctors and associates at Sacred Heart Hospital of Bay County
Your security is a big joke there. Run by the one and only Donna stank . She hasn’t a clue what she is doing and she is very racist.
The Practice off of 77 In Panama City Fl just transferred hands to Ascension. During the transition it’s been a disaster. I was on direct orders from a new doctor and had been for over a month. I requested the nurse to call my usual orders …
Emergency wasn’t a long wait to be seen. All new building, clean and safe. Have facemask at entrances. nurses are very curious and professional.
We had a terrible experience at this hospital. My husband was in an accident while on vacation, with no friends/family around to help. The hospital discharged him prematurely, after medicating him with narcotics, sending him in an Uber to …
The last thing my father said was that if we didn’t get him out of this hospital, he’d be leaving in a Hurst. He was correct. They administered remdesivir to an 85 year old man struggling to breathe which has a side effect of lung inflammation. You figure it out.
I took my wife twice in one week only to leave discussed with the so called care she received. Doctor Blias is the most incompetent doctor I’ve ever had the displeasure of dealing with. She was aware that my wife had a UTI but didn’t want …
The staff is incompetent, my wife had an MRI appointment canceled two different times for a “scheduling error”, even after having two different doctors sent in the mri request. …
Was treated in the ER while on vacation with back spasms. Dr. Fox was awesome! Nurse/X-Ray Tech/Intake/Admin/Security–all very nice! I got great care and would highly recommend!
Left that place in the exact condition that I had when I went in. They didn’t help me at all . Alone looking at the test they supposedly ran on me . They are going to try to bill my insurance for 4 test that was never done on me at all . I …
Did not care at all. Front desk on their phones, didn’t ask all my symptoms and stuck me in a room. I could hear a doctor complain about a patient outside my room. …
I’ve been at the hospital off and on since September 30th, 2021, I’ve had really fabulous nurses! The 4th day I was there, (out of ICU) they put me in a regular room, and three different nurses come in and they were very rude, but I …
Went in with excruciating pain and instead of doing what should have been done, they gave me a Tylenol after waiting 2 hours and sent me home. It didn’t help the pain or address the obvious issue that I came in for. They then charged me …
Currently in the hospital at the moment and all I have to ask is why is every single nurse, doctor or whatever so freaking rude? None of them are compassionate and have given me the biggest attitude. I came in with severe pains in my …
Came in here not feeling so great. They put me in Fast Track. I waited for a long time until someone came in. Blonde thin mint came in and asked if I could give a urine sample. Couldn’t. She gave me a cup with water in it and told me to …
I had a great experience at this hospital. I was sent to the ER by ambulance Sunday morning. The ER staff was amazing. So very caring and compassionate to me. I had emergency surgery for a hernia. All of the nurses post surgery were wonderful. Dr. Richards was truly the BEST!!! 5 star rating for this hospital.
I had an x-ray at the diagnostics lab imaging section. I know the rad tech was teaching a student but seems like a got a few extra x-rays because the positioning and penetration of the xray camera was not right initially. A tech with …
The Women’s Diagnostic Center staff is top notch. Everyone from registration to the mammo and ultrasound techs, the nurse and doctor made my experience as pleasant and informative as possible. I truly appreciate the care this knowledgeable, caring, professional staff showed me while I was there.
I’m from Alabama was in a car accident 1 week ago today. Was taken to bay medical by ambulance. I broke my back in 4 spots, 3 broke ribs, left foot was fractured with 2 broke toes. Right foot they said nothing was wrong just its as swollen …
My mother was in the ICU for 3 days before passing away in this hospital. She was in the area on vacation when an unexpected..This mind you was a month ago I have called and left messages with several people including the hospital director …
I already wrote a review on the ER nurse named Tyler L more like cop than a nurse he was rude intimidating he was a bully I was very scared of him I had to wait 3 hours for my pain medication which I should’ve gotten at around 12am 3 hours …
The care I got was excellent, but the structural inefficiencies of Ascension turned a 30 minute procedure into a 4 hour experience.
On the day prior to the procedure (thyroid fine needle aspiration), I filled out …
These people know how to get it done! They are very professional and personable. These friendly teams and staff make for a an enjoyable stay at their facility for your surgery. The patient and the patient’s comfort comes first! They are …
My husband and I contracted Covid while visiting PSJ in Jan/Feb 2022. We were getting worse when we decided to go to the ER. Our experience was exemplary from check in to dismissal a couple hours later. The ER staff was professional and …
The care we received at this ER was absolutely horrible. My husband had a visible medical emergency. He was asked to provide a urine sample, and when he did, the nurse took it and was gone for all of 2 minutes before placing the sample BACK …
This appointment was for my husband to recieve a MRI with and without contrast.. The hospital in itself is great. His issue was his tech. He has a port for access, and no one would access it. The tech blew his vein. He had a knot come up and a bruise.
They took very good care of my husband. I was able to stay with him until surgery. I have as also able to come back after surgery when it comes as ok for me to be able to here. The team that work d on my husband were very caring and considerate of our n and Drs. Thank you to all that helped my husband.
My wife was transferred here by ambulance for surgery on a Wednesday, stabilized and had surgery on Friday, discharged on Sunday. Care was terrific. I was by her side constantly until her surgery on Friday. Dr. Christian D. Johnson was her …
Not a fan. I needed an ultrasound blood work and CT scan. I was told up front that I would be responsible for $5000 and had to pay 35% of it. I told them I’ll go elsewhere to get the needed procedures and they ended up pushing it through my …
They allowed my partner to check himself out after midnight, even though he was in a totally confused state of mind, didn’t even know where he was. Nobody bothered to call me to let me know what was happening. Scary what could have …
If I was able to give them negative 5 stars..I will do it without second thought. Really bad hospital. I was treated in this hospital last year after get rear-ended at traffic light with lots of broken bones and broken spine. First of one I …
I really love this hospital and the reason I’m posting this is I can’t get a hold of ANYONE from 6pm to 8;19pm when I gave up trying!!
Everyone I talked to stated they heard a lot of static Thinking there may be a problem I contacted AT&T
My husband got the WORST care ever here. Don’t go to this hospital!!!! They would move him to different floors never calling to tell me where he went. He got extremely BAD bed sores because they never turned him!!!!! They kept it hidden …
I went in to have a defibrillator implanted in my upper chest. My only complaint is:……. It took me over 78 years to grow 36 hairs on my chest. It took the nurse only a few seconds to shave them all off. ☹️Now it’s going to take another 78 …
I want to thank Savannah and my discharge nurse ( I don’t remember her name). They both have been my nurses at my last procedure in November. They were both efficient and at the same time, made me feel comfortable and calm. Thanks to the …
Late in the day, Wednesday, my husband needed a transfusion immediately, and ASH Bay said they could give him one unit then and the second unit Thursday. He had another procedure scheduled for midday Thursday so we’d need to be there very …
I had surgery there last week and spent a night in the hospital. Excellent surgeon, nurses, support staff, and food. Was a great experience. Very caring atmosphere.
All I can say is THANK YOU ! 2nd floor Trauma Thank you! My son Had a horrible motorcycle accident and it was the scariest most awful thing I’ve ever seen or dealt with and this staff made our lives so much easier at one of the hardest …
7 hours in ER still have not seen a nurse or Doctor. If I could give negative stars I would. Moved into room 2 hours ago called nurse twice and still NO ONE has been in NO ONE
The medical team is excellent but whoever is in charge of cleaning rooms needs to be fired. This is someone’s blood all over the place in my mom’s room. I told the staff but no one has came to clean it yet
Dr. Richards was both professional and informative at the initial visit, and at the surgery itself. The staff were fantastic. I felt that they Nurses and Tech’s all really cared about what they were doing and took my privacy and medical …
Some of the staff were very nice but the case worker Sunday lacks basic empathy and compassion. You can thank her for your one star review. I’ve never been yelled at by a healthcare worker. Greg was fantastic and deserves a raise. …
Very pleased with the care given at the hospital after my husband’s heart attack. The doctors were excellent, and the nurses were so kind and patient. We spontaneously visited the hospital to thank them about a week later and they …
This place might be great on surg, patch, repair…but don’t expect them to remotely respond to managing pain. 8 days so far, still in excruciating pain.
There has to be a better care facility.
Wish I could give zero starts. Sat in the waiting area for 12 hours. Never saw a doctor. No one cared. I asked how long would the wait be and a front desk receptionist said you are going to be waiting for hours. I left! Over 12 hours wasted
It took them 6 hours to see my husband as I sat listening to people around me one lady was brought in by ambulance for heart attach and after they ran test was sited in lobby at 9 am and it’s now 9 pm this is the saddest hospital I have …
I’m outraged at my experience yesterday in the emergency room. Apparently I was seen by Donald W Thomas. I sat in a room for 1 hour and 45 minutes. A nurse came in at the 45 minute mark and gave me a shot of Tramadol for the excruciating …
Husband was transferred from Sacred Heart Ascension in Mirimar for a damaged aortic valve. Since arriving, we were treated with nothing but kindness and respect from everyone. There are so many people that have gone above and beyond. …
I was transferred to here from the ER to be admitted. I was brought in by ambulance and upon arrival they were instructed to place in in the very back room in the basement. Nothing was explained to me as to why I was in the basement with no …
I had outpatient oral surgery here last week, and it was by far the best hospital experience I’ve ever had. My Nurse’s name was Courtney, and she and everyone else that helped me during pre-op made me feel so comfortable. I felt like I was …
I have to say after reading these reviews I’m unlikely to visit this hospital until the reviews start upgrading to at least three or four stars the number one stars is astounding. My experience was equally as horrifying as I went in with a …
I was taken by ambulance to Ascension Sacred Heart when I suffered a heart attack. The EMS personnel said that was definitely the place to go even though Gulf Coast Hospital was closer. From the moment I was taken inside I was surrounded …
We would like the give the 2nd floor staff a huge thank you for taking great care of our son who was there visiting with friends and ended up in the hospital as a result of a hit and run. Everyone was a very intricate part of his healing …