Poor quality of service, and rude managerial staff with an incredibly incompetent work force. Unable to supply the preferred, and guaranteed services advertised.
WiFi sucks sooo much it’s been down for almost a week now maybe worked on super slow speeds for 30 minutes they need to just shut down not worth the money
Called about my phone not working. Travis said my call would be sent to Ryan there lead tech and I would hear back asap and I never heard anything back. Now they are closed. Terrible.
I purchased bass Internet about three months ago I haven’t had any issues with it in my area I don’t get very good service and they told me it wouldn’t be the best they told me it would be a good customer service that’s why I left my last …
Being able to have highspeed internet let me be more flexible with my programing needs.bye bye directv!.and the techs seem to have the patience of an old jewish grandmother.Great job guys and gals!
Absolute terrible excuse for a business. I had to drive to McDonald’s just to leave this review their service is so terrible. Internet is always dropping off. Never have gotten the speed we pay for. They always claim they will call back but never do. I hope you go out of business.
ANYONE IN ROBERTVILLE NOTICE SLOW SERVICE TO NONE UP AND DOWN INTERNET OR OFF FOR DAYS ALL OF A SUDDEN AFTER YEARS OF RARE ALL DAY OUTAGES AND FEW SLOW DAYS . WAS WONDERING IF BAYS GOING ALL TO WILDWOOD AND GAVE UP ON ROBERTSVILLE ,LONDELL AREA NO OTHER PROVIDERS WE DOOMED. .
The internet is terribly sluggish at its best. Oh is there a single rain cloud in the sky? Dont make any plans on using your internet. You’re paying for a service that can be dictated by weather. Rip off and would give it 0 stars if possible.
I was at my friends house and his internet was deplorable. The support staff was unable to help us get the promised speeds and by the end of the call we had NO SERVICE!!!! How can you run a business based on ripping off your customers? This is insane!
Very much a fan of their service. We live in a remote area and having data limits is a no go. Yes, service can be spotty but I’ve never had a customer service issue and they are always helpful. They’ve jumped through hoops to get us service and we appreciate it.
The internet access to my home provided by Bays-ET has enhanced living here – the speed and stability of the connection are perfect. I can now watch movies and listen to music over the ‘net with NO worries about the data cost. It’s been so …
Honestly the service was great. We paid for 9mb down and 1mb up and that’s what we got. Then it started dropping in speed 7mb down still 1mb up. Then recently we don’t have any internet at all. And if we do we have barely 1mb down and 500kb …
Bays is the only company to take on the huge task of laying fiber out to our rural community. We have fiber now with the speeds they promised. Their guys worked hard and were very attentive to our neighborhood.
I love there service! I have had them for years. I stream Netflix, play online games. No issues. Recently they came out and upgraded equipment. Free of charge. I want to thank the technician that came out. He was on time, polite and very knowledgeable. Great all around local business.
I created an account just for this. I pay $80 a month becuase it’s the only way that I get ANY internet. I’ve been with this company for about 4 years now and at first it was great, but after the first year, it slowly started dropping off, …
Literally the biggest joke since the WNBA. Absolutely terrible service, both internet and customer service. Currently using 4G on my phone to write this because the internet is down AGAIN (and we’ve been stuck with these guys for years). …
The actual service is supersub-par at best. If there was any other option at all, and i mean AT ALL, I would leave in a heartbeat. DO NOT RELY FOR BUSINESS USE! They have a contract with rural Wildwood to provide internet and they can’t …
Bays-ET is AWESOME. Internet service in rural areas of west St. Louis County has been a horrible problem for many years. But thanks to the dedicated work of 4 men it’s no longer a problem at all. After a few challenges they never gave up on …
This is the price you pay to live in the semi-rural country, your internet service options are “bad” and “worse”, not sure which one this is. I pay for “Platinum” service, 15 Mbps up/2 Mbps down. I get that level of service about half the …
We’ve had service with Bays-ET for a couple months. So far the service has been poor. An new pole was installed near our home. We are close enough that we can see it from our front door. Multiple times we had extremely slow internet …
If you need an internet company that is unreliable and very slow, I’d definitely chose this one. I’ve been attempting to get help with my service and I just get told that I will get a call back. And of course no call back. I called again …
I’ve been a Bayes customer since May of 2017. Prior to that I was using Big Red on 4GLTE for my cell phones and internet. We had a 30GB plan and between the phones and the internet, it was upwards of $200 a month. Also, after 10GB of data …
I have had bays since they offered service out where I live. At first it was kinda bad, new tower new equipment. There was bugs. I patiently waited to get the kinks out. Chris came out a few times dabbled with this and that. Haven’t had …
Even in the best of times you don’t even get half the speed you pay for. I often can’t load a speed test when I want to see how bad it is. More often than not it’s unusable and I have to resort to using my phone, but then you use up your …
Constantly looses service, call customer service and the rep on the phone says the same thing, unplug the router and their box and wait 15 seconds. After doing that, most of the time still no service. Am told Ryan will call back. Never have …
Expensive, slow, and they charged us for the equipment that was left here by previous homeowner on the way in, as well as the same “equipment” fee on the way out. luckily there are better options now!
Experiencing incredibly slow speeds – 1/3 of what I’m supposed to receive. Called customer support and was told I had a weak signal. This is after years of being told to unplug and restart the modem. Customer support promised me a return …
Great group of guys
Really happy with the service – both customer service and technical service.
Hello I don’t have this Internet. Can you please bring it down to dittmer Brock rd
Great customer service and reliable internet.
Network outages seem to be the norm; we can do better Wildwood…
Bays-et is the comcast of the new generation, and somehow manages to be even worse.
Internet is unreliable and pricey for the low speeds available.
Poor quality of service, and rude managerial staff with an incredibly incompetent work force. Unable to supply the preferred, and guaranteed services advertised.
WiFi sucks sooo much it’s been down for almost a week now maybe worked on super slow speeds for 30 minutes they need to just shut down not worth the money
Called about my phone not working. Travis said my call would be sent to Ryan there lead tech and I would hear back asap and I never heard anything back. Now they are closed. Terrible.
Awesome company for internet. Have had them for over 8 yrs. Respond quickly to any issues or technical errors.
reliable & highly recommended.
Extremely unhappy with this service. Intermittent internet service at best. This past storm caused 4 days without internet and counting
I purchased bass Internet about three months ago I haven’t had any issues with it in my area I don’t get very good service and they told me it wouldn’t be the best they told me it would be a good customer service that’s why I left my last …
Being able to have highspeed internet let me be more flexible with my programing needs.bye bye directv!.and the techs seem to have the patience of an old jewish grandmother.Great job guys and gals!
Absolute terrible excuse for a business. I had to drive to McDonald’s just to leave this review their service is so terrible. Internet is always dropping off. Never have gotten the speed we pay for. They always claim they will call back but never do. I hope you go out of business.
ANYONE IN ROBERTVILLE NOTICE SLOW SERVICE TO NONE UP AND DOWN INTERNET OR OFF FOR DAYS ALL OF A SUDDEN AFTER YEARS OF RARE ALL DAY OUTAGES AND FEW SLOW DAYS . WAS WONDERING IF BAYS GOING ALL TO WILDWOOD AND GAVE UP ON ROBERTSVILLE ,LONDELL AREA NO OTHER PROVIDERS WE DOOMED. .
The internet is terribly sluggish at its best. Oh is there a single rain cloud in the sky? Dont make any plans on using your internet. You’re paying for a service that can be dictated by weather. Rip off and would give it 0 stars if possible.
I was at my friends house and his internet was deplorable. The support staff was unable to help us get the promised speeds and by the end of the call we had NO SERVICE!!!! How can you run a business based on ripping off your customers? This is insane!
Very much a fan of their service. We live in a remote area and having data limits is a no go. Yes, service can be spotty but I’ve never had a customer service issue and they are always helpful. They’ve jumped through hoops to get us service and we appreciate it.
The internet access to my home provided by Bays-ET has enhanced living here – the speed and stability of the connection are perfect. I can now watch movies and listen to music over the ‘net with NO worries about the data cost. It’s been so …
Honestly the service was great. We paid for 9mb down and 1mb up and that’s what we got. Then it started dropping in speed 7mb down still 1mb up. Then recently we don’t have any internet at all. And if we do we have barely 1mb down and 500kb …
Bays is the only company to take on the huge task of laying fiber out to our rural community. We have fiber now with the speeds they promised. Their guys worked hard and were very attentive to our neighborhood.
I love there service! I have had them for years. I stream Netflix, play online games. No issues. Recently they came out and upgraded equipment. Free of charge. I want to thank the technician that came out. He was on time, polite and very knowledgeable. Great all around local business.
I created an account just for this. I pay $80 a month becuase it’s the only way that I get ANY internet. I’ve been with this company for about 4 years now and at first it was great, but after the first year, it slowly started dropping off, …
Literally the biggest joke since the WNBA. Absolutely terrible service, both internet and customer service. Currently using 4G on my phone to write this because the internet is down AGAIN (and we’ve been stuck with these guys for years). …
The actual service is supersub-par at best. If there was any other option at all, and i mean AT ALL, I would leave in a heartbeat. DO NOT RELY FOR BUSINESS USE! They have a contract with rural Wildwood to provide internet and they can’t …
Bays-ET is AWESOME. Internet service in rural areas of west St. Louis County has been a horrible problem for many years. But thanks to the dedicated work of 4 men it’s no longer a problem at all. After a few challenges they never gave up on …
Giving 5 stars for 2 reasons:
1) The actual service they provide has been great. No issues getting internet …
This is the price you pay to live in the semi-rural country, your internet service options are “bad” and “worse”, not sure which one this is. I pay for “Platinum” service, 15 Mbps up/2 Mbps down. I get that level of service about half the …
We’ve had service with Bays-ET for a couple months. So far the service has been poor. An new pole was installed near our home. We are close enough that we can see it from our front door. Multiple times we had extremely slow internet …
If you need an internet company that is unreliable and very slow, I’d definitely chose this one. I’ve been attempting to get help with my service and I just get told that I will get a call back. And of course no call back. I called again …
I’ve been a Bayes customer since May of 2017. Prior to that I was using Big Red on 4GLTE for my cell phones and internet. We had a 30GB plan and between the phones and the internet, it was upwards of $200 a month. Also, after 10GB of data …
I have had bays since they offered service out where I live. At first it was kinda bad, new tower new equipment. There was bugs. I patiently waited to get the kinks out. Chris came out a few times dabbled with this and that. Haven’t had …
Unreliable for over a year. Same comment from them every call. Outages and slow service happen weekly.
Even in the best of times you don’t even get half the speed you pay for. I often can’t load a speed test when I want to see how bad it is. More often than not it’s unusable and I have to resort to using my phone, but then you use up your …
Constantly looses service, call customer service and the rep on the phone says the same thing, unplug the router and their box and wait 15 seconds. After doing that, most of the time still no service. Am told Ryan will call back. Never have …
Expensive, slow, and they charged us for the equipment that was left here by previous homeowner on the way in, as well as the same “equipment” fee on the way out. luckily there are better options now!
Experiencing incredibly slow speeds – 1/3 of what I’m supposed to receive. Called customer support and was told I had a weak signal. This is after years of being told to unplug and restart the modem. Customer support promised me a return …
I’m very happy with the Product and Service. Very fast speeds and great personalized Customer Service.