Our compassionate staff is committed to providing a safe, supportive environment for adolescents, adults and seniors with severe or life-threatening psychiatric problems. Adolescent Program Life for an adolescent struggling with a mental health issue can feel chaotic not only for the patient, but for the entire family as well, but it’s important to know, you are not alone. The team a StoneCrest fully understands the difficulties and challenges our youth face every day and we are committed to providing the best psychiatric treatment available. Our treatment program focuses on reintegrating patients back into the community by increasing problem solving and communication skills, coping abilities, and enhancing their self esteem. Adult Treatment Program StoneCrest Center is committed to providing a safe, supportive environment for adult patients with severe or life-threatening psychiatric problems.
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15000 Gratiot Ave, Detroit, MI 48205
Grandson over medicated. Lack of quality services. He only needed short term treatment but staff is holding him for no ethical reason. Family not allowed to visit which is not therapeutic to his recovery. Family support is what he requires for best possible outcomes! Never again!! Where are you CARF AND JOINT COMMISION?
Terrified of this place
This place needs to be shut down
No rating deserved
My grandmother works there
Poor services. Dirty enviornment.
This was a overall chill place..
Stay. Away.
I didn’t enjoy being lied to by a doctor.
I work their been their for 5years the work is great
If you cherish your life and air to breathe stay away from this death trap!!!!
These people are vary bad and I highly recommend you DO NOT GO THERE!!!!
The people who work there are nice. All of them
I will pray every night tht this place get closed down in jesus name amen
Great service all around at this mental health facility.
Please beware of the five star reviews. I believe they are being left by staff.
They don’t communicate with patients families they just leave us in the dust HORRIBLE SERVICE I hate it here
Overdrug you. Haven’t been the same since I left this place. Rude staff. They talk about patients behind their back.
I’ve been here worst hospital ever there are some crazy mf in here I just hope they get better
Rachel is good an there was other nurses that were good to me
Loved it there staff was amazing was very clean just the food sucked lol
The Food Was Bad But Would Recommend This Place To Anybody Great Staff And Doctors They Go Above And Beyond For Their Patients.
When a my son weighs are they fed him more pills than what they did food
I absolutely loved the staff here, and defiantly would recommend this place to others going through depression and other mental illnesses.
Worst of the worst!!! Take in from an insider, you do not want to send your loved one here.
Never heard of a psychiatric hospital that will not accept psych patients. What a joke!
They killed my mama in left with no answers I talk to her one time I called twices they said she was sleeping
If you love your family you will never consider this place any other place but this one
If you genuiley love yourself even a little bit or others never put yourself or anyone else in this facility
My autistic sister was acting crazy and hurting me and my family and now she acts like the 16 year old she is… Wow… Thank u so much stonecrest.
The social workers are awesome and really helped me out. I would recommend as inpatient hospital.
Lack of 1-on-1 therapy greatly harms the rating.
Heard a security guard telling another security guard “I’m tired my n word” staff NEVER answers phones. Very unprofessional staff.
Going there really changed my life. The food is pretty bad but the staff is amazing. Best place I’ve been too.
The staff was extremely helpful & actually listened to my needs. My only complaint is the food portion and quality
stay far far away….
dont put your family members through there the State of Michigan needs to investigate and shut them down they do not help!!!! The staff are rude and horrible your family members won’t get any help
Lot of the staff acted as if they were either burned out, or just didn’t care anymore. There were a few who caring. Very few.
The worst place you can ever go to they refuse to give me information for a sister I just wanted to know if she was okay every time I called I get the run around they always say she is in group how is it that she’s in group all day than …
Visited my son and place is as bad or even worse than he said. Do not take a loved one there. Staff was extremely rude except for one.
Honestly, worst mental institution. They give too much medication, only 2 hours to see visitors and were very aggressive with my punishments, because I tried to escape
i was hear for 14 days the only thing i will say is that they over medicate you with kolonopin i hated taking it it made me VERY tired to the point were i could no longer function on my own
All those classes helped me get better every day the staff did.their job to thank ypu for treating me thanks for your friendship. Monte jbeckwith
Step sister was just removed for this hospital, because of lack of medical care that was not being given to her, her legs were swollen and she has COPD and they did not keep her on oxygen, this place is a disgrace, DO NOT take family to this place!!!!
My life was threatened by staff. Do not send your family here! The staff likes to play mind games!
Thank you Kevin, tyesha, Alex doctor roberts and everyone else that helped me get my recovery taken care of. You all are the best.
this place is horrible there liars they do not have state of the art facilties the patients are abused and not taken care of the facilty is in bad condition leaking standing water in elevator roach infestation and not properly clean room …
They stole my husbands credit cards and cash out of his wallet would highly recommend going somewhere else for treatment
Absolutely the most awful experience for loved one. Shots given of all kinds heavy doses Never choose this what they call hospital.,. Doctors are awful.
These negative reviews got me shakin my head. Cuz this nothing but angry employees that want to try and tear the company down. It’s hard for anything good to stay in the city of Detroit cuz ghetto people don’t know how to appericate anything. My son was giving proper treatment. Y’all know how hard it is to get help for us? Smh!
Please do not let your child go there i was putin restraints and they left a bruise on me about the size of a flip phone in july i was to out of my mind to not realize itwas wrong some of the staffs will cuss you out (only2) mrs.sydney and …
a completely inhumane facility, i was in the adolescent section for 9 days and i wasn’t taken outside once. now that i’m out, every time i go in the sun my body gets itchy, so now i have to take extra time to get used toTHE SUN again, never sending anyone i know here.
I’m not sure where these people were but this was an AMAZING facility as someone who has dealt with anxiety depression and attempted suicide for years this was the first place to actually help me and the reviews on here had me terrified for …
Pros; nurses are nice, the groups help
Cons, the food is inedible, they didn’t change my diet preference until the last day, I basically starved the six days I was there.
This is the worst mental hospital I’ve ever been to, I will not send my dog here for help. I hope they shut it down. Bad food, ghetto staff and nurses, and the doctors will not listen to you and they don’t care.
4 years of fighting for my child’s proper mental healthcare …STONE CREST …38 COMMITMENTS…and God blessed me with STONECREAST…and Matthew clinical social worker…his abilities in working with his staff and my daughter are …
How do you tell a family member you “think” it was a seizure that caused a family member to pass away in your care? If it’s your profession you should KNOW. How is this facility in business still?
They lost my friends state ID. Ss card, ATM. He can’t prove who he is. He can’t even get into a homeless shelter. His wallet keys and phone were all signed into their lock up. So a Stonecrest employee stole his identity and the hospital went help.
Staff is terribly rude. I was just a delivery driver trying to figure out where to sit the order and the security guard response was very agitated. Shouldn’t work in this type of environment if you let your anger rub off onto others that has nothing to do with nothing
I don’t even want to give this place 1 star. Do not go here. I was here a few years back and it was the most horrible place ever. Those giving a high rating must have never been anywhere else. Bad food, scary place, no real therapy. I was lucky to have my husband fighting for my transfer. Unreal and very traumatic.
Professional, dependable and the best intake department ! BCA Stonecrest takes great care of their patient’s and families.
So far my experience here at StoneCrest has been positive. I really like the food, and group therapy. When I first came to Stonecrest I had a hard time adjusting, but eventually it got better. They were able to place me somewhere afterwards that I am excited for. The staff was really nice as well.
Staff very! unprofessional and unorganized.. and some times patients gets out and lost and hurts themselves and do not receive what they require! Like meds and food! facility very filthy would not want my sick family mimber there! If i could give no stars i would!
They deny people who are unable to protect themselves their basic rights and violate them with impunity.
They behave as though they don’t recognize covert, overt, malignant and sadistic …
should have – numbers. NO help whatsoever. Most of staff get a 0 for inattentive behavior. Gentlman staff were patient and kind
I still have nightmares of this place once in a while 😂 got attacked by some chick in there. Besides, everything sucks; the food, the heat (a/c didnt work or something), and we couldn’t even see out of the windows. I remember trying to see …
My adult son stayed for over 2 months earlier this year..The entire staff was caring and professional and they really took care of him..and we he tested positive for COVID and had to be isolated, they went out of their way to keep him busy …
By far the worst mental hospital! My brother was admitted there many times based on available beds and they always discharge him early yet he’s still mentally ill. They don’t care about the penitent at all! It’s sad how they don’t give patients the proper treatment since mentally ill patients don’t realize the need for treatment!
My girlfriend is a current patient, and I’d like to thank all the staff nurses, and security for the support of her needs. Everyone there is respectful, and outgoing. I appreciate all they are doing to help her !
I felt as if I were in jail!!! Nurses were polite and help but there’s hardly any therapy that is need for some patients.
This place is a joke!! The nurses and Dr Hung up on me because I wanted answers about my daughter then got caught in lie after lie!! They are rude and just in it for the money! The kids have nothing to do but watch TV in between the two …
This is my sons 3rd visit when ai asked Social Worker Hillary what’s gonna be different than the other two times she said she didnt know. Communication sucks I have to keep calling them then they lied and said they called me. No voicemail …
For emergency mental crisis care, Stonecrest is fine. It is not a good facility for long-term treatment and there is no good support when a patient leaves. However, in an emergency, Stonecrest is probably the best in the area. This leads …
This place is HELL on earth. DO NOT send your family and friends to this place.
When patients are admitted they don’t see the psychiatrist for 2 to 3 days. The …
The 1 star was not a mistake these ppl are rude , clueless and did not know where or if my daughter was there. She was there to be detoxed off an un-needed bipolar medication, instead they RAISED her dosage she is not bi-polar AT ALL. I absolutely will be pushing a malpractice suit against these fake dr.
This is a HORRIBLE PLACE. The staff don’t care about the patients. I was fortunate to meet only 3 good ones. They do like the clientele to be very doped up. It was worse than PRISON.
Amazing staff, nightmare of doctors. Fed me Xanax for 9 days then discharged me with 0 Benzos and a fake Easter seals appointment. Proceed with caution, did the same thing to my father a week later. CAUTION.
I ended up visiting a family member in this place and I’m surprised there is any rating above a two. For the most part the people that work here are polite enough as far as I can tell. …
I went to Stonecrest twice. Great facility. Kind of like an urban haunted house. Reminded me of Candyman. It’s bleak and dismal but it’s interesting if you like dark stuff. The staff and psychiatrists act like aliens, like you have no human connection to them whatsoever, which enhances the weirdness of the experience.
Had a family member check her self in, yes CHECK HERSELF in. Upon not seeing doctor twice. Mind you he comes between 12am -2am. She inquires about checking herself out . they informed us she can’t check out. Upon leaving visiting hours on …
I would give a 0 star rating for this place if that was possible. They treated me like a child. So of course I acted childish, I wear a 9 and 1/2 no I wasn’t acting my shoe size.i was treated like a child. I’m suffering depression because I …
The main nurse on nights skipped my heart meds and I tryed explaining she told me to stop. Arguing or she will have to shutt me up her way so I told her no and she went and got five guys in facility called it an emergency and shot me up …
These people literally have mental illnesses and will take any excuse to run your insurance for money ILLEGALLY
One of the worst hospitals next best thing from samaritan . I didn’t see my psychiatrist for 2 days and the food made me throw up. If a patient goes to the nurses desk they get ignored . You can’t sleep because the staff are loud talking …
DO NOT GO/SEND FAMILY HERE. READ THIS. i made the choice of addmiting myself, this was the only place that had a “bed” avaibale. Absolutely the worst choice of my life. Staff was terrible, the doctor was a complete joke, the therapy and …
run, don not walk to stay away from this facility! we came to admit my son and left with him the same day. all of staff was rude (security was the worst) and was not helpful in any way. they are not honest when you call and the facility …
My mother was commited here after telling them she was off her meds and needed help. She was a danger to herself and others. After taking her off her meds and shots they released her because she was causing too many problems and they were …
I’ve been there and hated this place.
They won’t let you hug your family members
When they visited me.i felt like if i was in prison. …
DO NOT COME HERE, DO NOT SEND YOUR FAMILY HERE. I am trying to get a loved one out even right now for various reasons. They have only medicated her, she hasn’t received therapy and no one cares about sitting down to help her understand how …
Nurses were good. MHAS were supposed to have groups, but very seldom happened. To much idol time. The level of mental disorders were all mixed, so depressed patients are placed with severely ill. Lots of chaos. Food was unacceptable. No …
Was employed with this place almost 2 years they do not have the staff back when it comes to issues far as patients or other staff members it does not make sense to report issues with staff because matters are never addressed nurse Carol is …
Worst place my daughter has ever been in. The staff including housekeeping are extremely rude. Staff screaming in my daughters face. They are making my daughter feel worse about herself instead of helping her. Do not let your child be admitted in this horrendous hospital
I’ve read several negative comments about staff, but I have to say that they have been nothing but wonderful, pleasant, and caring. Although I’m not able to see my loved one, the staff has treated me with dignity and respect. All of my …
Worst center ever. The patients are only allowed 10 minutes on the phone, they only get 3 days for visitors, add only 2 hours on each one of those days, doesnt matter if its a holiday or not. My room mate constantly tells me how much of a …
These people are awful the nurses sat on their phones and did nothing the whole time, my friend went to a “Group therapy” session which was actually karaoke, He wasn’t given a toothbrush or deodorant for the first 30 hours RIDICULOUS the …
I have been admitted to 2 psychiatric hospitals in the past year and id say stonecrest is the one that helped me more. They make being in a hospital not boring. Though staff could be a little nicer, some such as Ms. K in the child unit are …
I was a patient at Stonecrest for a week and a half. Let me tell you: if you have the choice, DO NOT send your loved ones here. When I first arrived, they literally didn’t tell me anything about where I was. When I spoke to a doctor, she …
I am completely baffled by the bad reviews. I cannot speak from a patient perspective, but as the family member of a patient, I was overall impressed. My family member saw a doc right away (within 12 hours, after being transferred in the …
It took a month for my child to get well there. Only 3 days one is allowed to visit and very little communication. When my son was having side effects from one of the meds they ignored him, told him to be quiet and closed his door without …
The staff seemed to care about my wellbeing. I did not have a bad experience here, but when it came to my discharge I felt it was premature. I was here 35 days and went back in another hospital a month later.
This place over will give will over medicate your family member, take the person to the hospital and not notifying me of that they were take to emergency given charcoal to flush. You will not know until you visit. I tried to get my family …
My brother was sent there from St. John hospital on 12 and Hoover and the counselor Natalie was extremely helpful and very nice, she gets 5 Stars!!
But they did not dispense the proper anxiety medication, instead of his regular …
I was here in March for 2 weeks on the adolescent unit, and I’m sad at all of the bad reviews I’m seeing, as it was somthing I actually got help from. …
Do not trust this place, they dose you up so bad you cant walk sleep or eat, still wearing off the meds and they made sure to dose me up bad and i got really bad tremors that lasted for days, couldn’t go an entire week without shaking with …
DO NOT SEND YOUR LOVED ONES HERE OR LET YOUR LOVED ONES BE SENT HERE! I was hospitalized here in October of 2018, for eight days. In the state of Michigan, you are supposed to see a doctor within 24 hours of you being admitted into a psych …
Scary place! Would NEVER let someone I love walk inside the door. Mental health workers were totally unprofessional. All they did – or tried to do – was control people. Too much talking on cell phones and gossiping. Easy jobs…Dirty …
My wife came here as a transfer from another hospital about six months ago. They kept her completely sedated, she could barely speak and wasn’t eating. They were giving her haladol a very powerful drug .It made her shake uncontrollablly; …
I have used this facilities services for a loved one. I see many negative reviews and just wanted to enlighten anyone about how the nursing staff is with adolescents! My loved on hated saying goodbye to them and they were amazing from the …
This is the worst place! If I could give 0 stars I would. They only care about the money, even the workers agreed. They have you draw and listen to music all day everyday instead of letting you talk to a licensed therapist. The social …
DO NOT SEND YOUR LOVED ONES HERE. Being a very high functioning individual with some underlying issues, I was looking for some personalized help. That did not happen, i was treated like a psychopath. The group therapy was a joke, my first …
DO NOT send your loved ones here. Extremely unprofessional. If you have good insurance plan on staying awhile until they suck it dry. Daughter didn’t see the doctor for 30 hours once she got there. They forgot to give her prescription …
If I could give no stars I would! My Mom has been there for over 24 hours and I can not get any info! I was told a social worker would call me in a couple hours. After 4 hours I called. Took me 5 transfers to get to someone, them told …
Worest place ever! No staffing. Disorganized, Staff is rude. Makes excuses on why they dont have current information in charts. Do not send anyone here. They do not have the ability to treat a dog. Let alone a person who needs help …
I recently was admitted into Stone Crest due to PTSD and Depression, I HIGHLY RECOMMEND YOU DO NOT USE this facility!! It is the worst place to be if you are attempting to get any mental or substance abuse help. During my stay they took …
I went here in 2016 as a 12 year old and I have mixed feelings of this place. On one hand it did help me get medicine I needed when I was in a desperate situation, have decent food, and some nice staff. On the other hand I experienced some kinda mentally scaring and off putting behavor from a couple staff.
I sent my adolescent daughter there and i met the psychiatrist before I ever left. They have a good patient:staff ratio. I was happy with the services provided. When my daughter was discharged she started having a reaction to the …
This place is a joke. I came out worse than I went in. The staff doesn’t view patients as people and the doctors don’t listen. One doctor lied about my medications to my mother and refused to tell me what I was taking. When a fight breaks …
My sister was sent to this facility forcefully and kept there without her or our family’s will. She did not have any medical situation and was doing absolutely alright rather she she had to go through the torture of getting caught in this …
My only concerns are Lack of communication, the discharge process i have called the doctor and left messages with the floor nurses, with the director of nursing and with the social worker. I never heard from anyone. …
This place wasn’t that bad actually, I was in the children’s ward and it was actually decent, I met some great kids there that changed my life. They taught me some great coping mechanisms, they kept us fed on a healthy diet and even did …
I had a rather long stay. 7-weeks I believe. The Nurses Smiled bright smiles every single day. Lots of coloring Word Searches. Lots of Good Nights Rest. Made some Friends. I would give Stone Crest 5 stars. Thank you for giving me the treatment I needed. Wonderful people work here. Thank You.
I am the legal guidance for a family member.That means that before any decisions are made regarding medicine or care the hospital is suppose to get my consent. She was put on medication without my consent. There were multiple times when I …
My family member got sent here against her will and against our family’s will!! This is the worst facility EVER!!! The staff are very rude and treat the clients there awful. They medicate ppl without telling them why and what’s it’s for!! …
there were times that this hospital was okay but most of the time that i was there i felt worse then before i went. the staff members on the kids unit didn’t really care about how you felt and if you do one thing wrong like say “bro” your …
My family member received excellent care here. The nurses, staff, and social workers communicated very well with us. Each time I visit I can see that they genuinely care for the patients. My family member can try a saint’s patience, but …
Was pretty decent. Staff was pretty chill for the most part like ashley and randy. miss navy was the most helpful out of anyone there though, she talked to us through things and gave us inspirations and positive affirmations and positive …
My daughter was in their care for 8 days in January. I appreciated the way the staff cared for her like she was their own. This place is not meant to make teen’s feel comfortable or at home. It’s meant to encourage them to get well and stay …
if i could get a negative star i would. social worker wont communicate with family or people admitted. they extend stays with no reason. lie when filing insurance just so people who arent covered will be. extremely rude. all in all this …
I self admitted and got sent here and was incredibly scared my first 48 hours. But as I progressed I realized the importance of a facility like this one. I got a chance to face down my demons and move forward to a more positive outlook and …
Was released relatively recently…they actually KEPT some of my stuff (few books). I was told to put some stuff from my room in a certain place for some reason and it was never put in storage so they just stole some books. …
I must admit, at first I was scared of what I had got my son into. Feeling helpless about a loved ones patient care is already scary, knowing they are vulnerable is scarier…My son was admitted on a Friday morning, most of the staff was …
I had the worst experience I’ve ever had at an institution. The staff was rude the food was freezing cold and there were no groups that were actually therapeutic. They expect you to do everything on your own and they put me with people who …
They dose you up on meds and there was also a crying little girl that me and some of the other patients heard and some of us saw her so it could be haunted also the psychiatrist didn’t help you would talk to her for like 30 minutes then be …
The social worker Adrienne is just there to get a check she’s not caring at all!! My son wants to go to inpatient drug rehab and had an appointment to go to a facility and the facility needed his psychiatric evaluation from her, she gave me …
I was told he was him good to come back home within 2 weeks and sent
back home… then they sent enough medication with him to kill a horse and with in a 30 Days later it started all over again.. Running back and forth to the …
I stayed here for about thirteen days in December of 2020. My family and I told each other I felt safe to come back home sooner and I was kept here longer than I wanted too, and apparently the psychiatrist wanted to keep me even longer than …
My family member was sent to this facility because he was having mental health issues they released him and he was still not doing to well and was sent back. They kept him for like a month released him and he was barely able to walk or talk …
I dropped a patient off here and the first thing to greet me when the elevator doors opened was a patient glaring at us in the hallway screaming “Crackerjacks” aggressively. We went to hand the paperwork over to the staff and the power went …
This place is the Horrific place I ever been I was taken there I think possibly by local police department I was there for 30 days I was so doped up I didn’t even know who I was , they said I should never be in public and that was a danger …
I don’t like how you call u talk to a nurse about a patient that in this mental unit to get a hold of the social worker and they get a bad attitude. Then they give your love one the run away when they are came home to not a nice place to have your family member at .
BEWARE HORRIBLE PLACE
My sister was sent here temporarily for a week to treat stress related issues. …
Update: I called the social worker and left two messages with urgency because I felt like there was very little being communicated about my daughter’s treatment to either of her parents. The social worker was very thorough in her outline of …
I stayed here for 34 days in Sept of 2021. I would recommend this place because there was good staff and the social worker Katie was extremely helpful and did the most she could for the patients. I expressed my feelings of fear of going …
My daughter was admitted to this hospital today. First phone call to is place wasn’t very impressed with the response I got for the nurse or patient pretending to be a nurse. Either way that what ever it was was very rude. Bording on WOKE!!!!
All this place does is medicate. They do not actually work towards resolving “why” a person is in there to help them gain better coping skills. They do not disclose all medications given even if you are on the release of information. They …
Well let me say the only reason I gave them a 2 star instead of 1 star is because The social worker that was trying to help me with my mother was only one who was really trying to Help. She agreed my mother should not be discharged home …
Just as someone has said before me, this place is awful. Please never send yourself or family to this place. They say it’s a mental hospital but it’s really just jail. Awful food, nurses don’t listen to anything you say or ask for. Please …
When I first got here it felt like going to a prison not a hospital. I wish it was actually welcoming, especially since there r younger patients. There were activity therapy groups and then we also had social work group everyday. We watched …
I was here for post partum related complications. This was a horrible experience. I was sent here because it was the only facility that had an open bed/could take a patient. I found the staff from top, down to overall be disengaged and …
Horrible place that over medicates their patients. Would not recommend. They diagnose without fully understanding the patient and all medications are used to sedate patients. Units are filthy where the patients are housed. Look elsewhere if …
This place pretty much kept me high off medication during a maniac episode. I was actually doing worse after discharge. I didn’t know what I was taking until I saw my prescription note. The people who were there doing my stay were very …
I didn’t even want to leave one star but in order to write a review you have to give a star. StoneCrest isn’t about helping those that are placed there.
This facility is only about getting money from your insurance company and …
StoneCrest Center is one of the best behavioral health facilities I have been in. The staff, right to cleaning employees, are dedicated to provide top notch, professional services in a modern well kept facility. I cannot say enough about …