Awful services from the property management company, their go to liaison between our HOA and management company is rude, condescending, and not helpful at all. See more
They do not do accounting. If they did, our neighborhood of 200+ townhomes wouldn’t of gotten a special assessment for $4400 for each unit to have to be paid by Nov 1 2023. That’s on top of the $133/month for regular HOA dues. Not sure what …
i call them regarding my tv Cable land line replace totally uneducated person this property meager he start yelling at me lucky him that was not in person i was nice and calm but he keep yelling …
I have dealt with BCM Services for almost thirty years now in different HOA’s across North Florida and St Johns County and you have to understand that people who typically complain about management companies are the reason we need …
BCM has been excellent to work with! Having served on HOA boards with other management companies, I truly enjoy the experience I’ve had working with Matt and BCM on my current HOA board. We’re going on 3 years now that we’ve been working …
“Friendly” which is HUGE for community management companies. I deal with lots of CAMS and HOA offices; for whatever reason most are very unfriendly. My experience so far has been with their accounting dept and they were extremely friendly. Very nice to deal with. I greatly appreciate it!
Well to say the least they told me HOA doesn’t have any property where I live but still and pay every year for HOA been dealing with this for 4 months I have to live in my own backyard with a fishing line because of a person when to …
Management companies basically deal with complaints all day long, so it isn’t the easiest business to be in and rarely do they get a thank you. I used to work in the real estate business and we would hire BCM to manage our properties. Just …
Very unprofessional. They lost my echeck payment and still charged a late fee. Said they prefer payment from their web site. I have a payment due in 7 days, yet website shows $0 due and no way to add. Terrible service, especially for collecting fees. Also, they close for lunch 2 hours a day.
NO idea how these people manage so many properties and how they stay in business. They have the worst customer service ever. And, whomever processes the estoppels for closings has got to be the slowest person ever. I called and left a …
I don’t thinks the people who working here really do any works… I’m not sure how can you get work done by taking 2 HOURS lunch break and also not replying emails/calls timely. And also need one week to send out a letter already being …
I lived in this community Summer Lakes for 7 years…They are the most unprofessional people I have ever dealt with!!!!! they can’t keep the grass cutt, my roof is over 10yrs old they won’t replace it…
We have had the unfortunate circumstance of having this group “Manage” 2 different HOAs where we have lived and and they are terrible. They are not helpful, are condescending, and act like they are doing you a favor, even when you are …
I would not recommend this company for managing anything. Never did what they said they would do, if you could actually get a response, and even failed to take care of the basics within the contract. Yet somehow justified an increase of …
They do not do accounting. If they did, our neighborhood of 200+ townhomes wouldn’t of gotten a special assessment for $4400 for each unit to have to be paid by Nov 1 2023. That’s on top of the $133/month for regular HOA dues. Not sure what …
Great service
Good service
website always down
Stay away
Easy-to-use
People very nice especially Alison at the front desk
Would do negative 5 stars if it was an option
Nice place if tou want to buy fresh seafood. But price to hight
I wish I can give it less than 1 star. This company cares nothing about the needs of the community….a total waste to even contact them.
Terrible customer service. Will hang up in your face, no type of help what so ever.
You can pay, and that’s about it. Not user friendly.
i call them regarding my tv Cable land line replace totally uneducated person this property meager he start yelling at me lucky him that was not in person i was nice and calm but he keep yelling …
I have dealt with BCM Services for almost thirty years now in different HOA’s across North Florida and St Johns County and you have to understand that people who typically complain about management companies are the reason we need …
BCM has been excellent to work with! Having served on HOA boards with other management companies, I truly enjoy the experience I’ve had working with Matt and BCM on my current HOA board. We’re going on 3 years now that we’ve been working …
“Friendly” which is HUGE for community management companies. I deal with lots of CAMS and HOA offices; for whatever reason most are very unfriendly. My experience so far has been with their accounting dept and they were extremely friendly. Very nice to deal with. I greatly appreciate it!
Well to say the least they told me HOA doesn’t have any property where I live but still and pay every year for HOA been dealing with this for 4 months I have to live in my own backyard with a fishing line because of a person when to …
Management companies basically deal with complaints all day long, so it isn’t the easiest business to be in and rarely do they get a thank you. I used to work in the real estate business and we would hire BCM to manage our properties. Just …
Very unprofessional. They lost my echeck payment and still charged a late fee. Said they prefer payment from their web site. I have a payment due in 7 days, yet website shows $0 due and no way to add. Terrible service, especially for collecting fees. Also, they close for lunch 2 hours a day.
NO idea how these people manage so many properties and how they stay in business. They have the worst customer service ever. And, whomever processes the estoppels for closings has got to be the slowest person ever. I called and left a …
I don’t thinks the people who working here really do any works… I’m not sure how can you get work done by taking 2 HOURS lunch break and also not replying emails/calls timely. And also need one week to send out a letter already being …
I lived in this community Summer Lakes for 7 years…They are the most unprofessional people I have ever dealt with!!!!! they can’t keep the grass cutt, my roof is over 10yrs old they won’t replace it…
We have had the unfortunate circumstance of having this group “Manage” 2 different HOAs where we have lived and and they are terrible. They are not helpful, are condescending, and act like they are doing you a favor, even when you are …
I would not recommend this company for managing anything. Never did what they said they would do, if you could actually get a response, and even failed to take care of the basics within the contract. Yet somehow justified an increase of …