Beach Eye Care is one of the largest and most comprehensive eye care facilities in Virginia Beach and Hampton Roads providing services for LASIK laser vision correction,cataract … See more
Although everyone is very nice and professional, The wait to see the doctor is unacceptable. I feel like the doctor should not stretch himself so thin.
Very customer friendly in all departments. Very clean work environment. Very knowledgeable in all departments. Reasonably cost effective. Highly recommend them
I have been going to Beach eye care for many years, Dr.Lipton and Dr .Dun are very good,it seems in the last year the office staff at first colonial is very rude in person and on the phone.once you get pass them The Drs are great .
I have always been treated as if my eyes are the most important eyes in the building . Dr’s and staff go beyond any expectations I . imagined possible. .
Everyone is friendly, very professional and at the same time, welcoming. Very knowledgeable, they don’t rush through the exam. Highly recommend this group of professionals
Been going to a different doctor for 10 years, this group took one look and was able to see the issue with my eyes! Thank you Dr. Wilkins- nice to know what is going on!
Offered me sample eye drops required for a procedure. Told me to drive an hour to pick them up. On arrival, was told no eye drops were available. They lied to me and wasted my time.
The doctor and staff was very pleasant. During the procedure they kept me very calm and explained everything that was occurring. It was a very fast procedure.
#1 Some of the staff do not wear masks in the back.
#2 Doctor got back to me, clarified why my son failed his school physical vision test. We’ll see what happens in 3 months.
Sometimes there is a long wait to see the doctor; but well worth it. Extremely professional operation and they really make sure that you fully understand everything. I am willing to wait a little longer for that kind of service.
All of the staff there were friendly and polite from the beginning to the end.Thanks to Emily and Tameika for helping me pick out some cute glasses and a special thanks to Dr.Le for helping me see again.
They made it hard for me to get check in cause they didn’t use my two last name and had to come home to get paperwork just to prove that i have insurance
I am an extremely difficult patient when it comes to people messing with my eyes it has been that way since I was a kid. Eye drops, lights, the air puff, anything touching my eyes. Everything, I hate it all. These people were super professional. 100% I can not praise them enough.
Time to move on. It’s become a factory and a money making scam. 65$ refraction, 37$ for special dilation and 55$ contact lense fee plus the copay. At least, the poor staff attitude is free.
Very disappointing.
Always always a great experience!!! From the techs to the docs and the eye wear folks!!! Great attitudes, they all love what they do!! Just an overall great company and great doctors!!! Thanks
Been there several times and have now gotten my third pair of glasses from there. While the selection isn’t the equivalent of Amazon, I’ve always found nice frames with great service and wonderful doctors.
Everyone one At Beach Eye Care was so nice and informative. They helped me understand what was going on and help with picking out glasses that I could afford and look good in.
It’s a factory place. If you are going just for exam and new prescription you won’t be tested by an optometrist or opthamologist, you will be tested by some technician who will spend about 5 minutes ‘checking’ your eyes in a cubicle. The …
I have been going to Beach Eye Care for several years and am really happy with them. They are always friendly, I don’t wait a long time to be seen and am always satisfied when I leave. I highly recommend them.
Professionally run eye care facility!!!! Offering full-service optical and eye health care treatment. State of the art equipment and caring staff, provide the attention and expertise that I find most satisfying 👍 …
Very pleased with my experience, especially during the times now with Covid-19. Staff is friendly and the equipment is much more up to date than my previous eye doctor
Dr Neatrour will not admit when he has done something incorrectly. And, he won’t tell you your options until you have paid in advance the full amount which was over $6000. I had the middle option lasik cateract surgery and the right eye …
Very pleasant experience with their staff recently. Had an issue, was able to get it resolved. Thank you for the follow up call. You definitely saved a customer and turned around my perspective.
Trash place they will do LASIK for a dog if they could. And if you get complications it’s your problem not theirs. All the doctor does is give you 2 minutes to complain and bye bye!
Anna Xystros was so very helpful, accommodating & kind and this was after closing hours she helped me with a rebate issue . I see her moving up the ladder !!
Rude staff, incompetent to do their jobs as well and i dont say this lightly. In the span of 2 days i had to call this place over 10 times (not an exageration), only to have them either transfer me to the wrong department or to be left to a …
The doctors and staff at Beach Eye Care are always so nice and very attentive my needs. I always able to get an appointment when it is convenient for my schedule and office visits are very thorough.
They aight. You already know when you got an appointment you ain’t gonna really get into anything eye related for at least 30 minutes after your appointment time. But the building has 4 walls and they have eye doctors so there’s that.
Had intralase done on 6-8-12 and Dr. Neatrour was amazing, treated me with great care. He did 5 of my close friends and all were very pleased as well. Has the best technology available and was painless. I now see 20/15 and am amazed. Truly pleased with everything. Thank you Beach Eye Care!!!
Dr Levine was everything I expected and more. Treatment, explanations and directions were outstanding and I am happy to have found him as my Ophthalmologist.
I’ve been going to Beach Eye Care for a few years now. I’ve never had an unpleasant experience here. The staff is very friendly, professional, and always takes great care of my family.
They really don’t care about patients after surgery it’s all about money. After LASIK surgery if you have complications they will lie and ignore your problems until you quit coming.
Im so happy with the technology they have, and how much they were able to correct my very poor vision. I feel the staff and doctor I saw did everything they could to push and make sure I got the very best care they could offer.
I am usually fine with waiting. My time matters. I was as always 10 min early things went fine. Got all my trst done, Then waiting for the doctor. 5 of us in a room for really 3 to 4ppl. I wondered why they were asking if we would like …
EDIT- I did have to wait some to get seen- but Amber called me and truly wanted to resolve the situation that i had with my wait time and make it better for not only me, but all patients as well. I appreciate their openness and willingness to listen, and resolve problems.
Took one month to get one pair of glasses. Gave the staff my new number five different times – they never contacted me or changed the number in my file. When I called to inquire about my glasses, they continued to put me off (this …
Beach eye care is like family to me. I had a tramatic eye injury 8 yrs ago, and Dr Jain did my Surgeries that went very well. I have watched them grow over the years. I have had long waits and shorter wait time but I know there is an excellent staff waiting on me.
The staff here is wonderful, friendly and caring. I can’t say enough about Dr. Levine. He is so knowledgeable, caring, thorough, great with kids and has the best bedside manner. A wonderful doctor, I would definirely recommend.
Wonderful experience. Staff was friendly, nice, and knowledgeable. My 5yr old had an appt and they treated him well. I am very pleased with this group and will be back and refer my friends and family.
I was visiting Virginia Beach and had an eye ailment for almost 2 weeks and it wasn’t getting better. My optometrist from Texas had me on an antibiotic. I visited Dr. David J. Tang, OD at Beach Eye Care and within seconds he diagnosed me …
Horrible Horrible first experience for my son. It was so bad that the insurance company even reversed the claim…BUTT Beach Eye care and Dr. Tang decided to keep the $100 because they “atleast showed your son how to put on and take off his …
Great staff and doctors area is clean and friendly following covid restrictions .I wasn’t aware my insurance was not renewed until I went in and they assisted me by waiting till October to come get my glasses then I feel they went over and above for Their patient’s would recommend beach eye care to family and friends.
I stopped by Beach Eye Care on Holland Rd to get my eyeglasses fixed and didnt even get in the front door before being greeted by Adam who told me he’d take care of me and to just wait in my car. Great job Adam!!
Consultation took a few hours but was impressed with how thorough they were. Test after test after test. They did not rush through the process. My eye site was horrible. Needed glasses to see distance and close. I could not drive at night. …
Incredible staff with extremely knowledgeable professionals. I left my appointment in a mood as bright as the sun.
Dr. Le, Autumn, Cheena, and Olliver; you guys truly made my day and I look forward to coming back.
My experience at beach I care was great. The doctor that I saw which was Dr. Lee was it phenomenal she explained everything to me in detail. The entire staff was just as professional.
Best eye care place in in the 757. Brittany was excellent to work with. Very knowledgeable about contacts and extremely patient with the kids. I highly and strongly recommend Beach eye Care.
The wait was extremely long however my technician and doctor were very nice. I was extremely disappointed in the staff that helped me with my glasses purchase. There were several pairs that I tried on and really liked, but the lady …
I love the customer service! The staff is knowledgeable and friendly. Everyone works as a cohesive team to accomplish the best service to the customer from the time you walk in to the time you step out the door.
Michelle Le was very professional, detailed, and very thorough with my examination. She provided knowledgeable details, and explained my results in a way that I was able to fully understand. The office staff was courteous, and professional.
I had LASIK done on both eyes recently and I found the entire process to be very easy. Not all of the staff are friendly, but most are very nice and helpful. I never had to wait very long during the presurgical appointment and for the …
I have partial PVD 6 month post LASIK something that happens with old age. The suction during the procedure causes this! And eye doctors are mostly in denial of this complication that causes floaters in the eye that are unbearable. “They …
Extremely professional and nice staff and doctors. They were very patient, thorough and skilled. The patient coordinator John Day was especially nice and excellent at helping my out of state parent get everything she needed together for her procedure.
Everyone was very nice and patient and my visit with the doctor was very informative, he took the time to explain everything and answered all questions I had. I felt in good hands
If you want to have an eye exam that is like a factory, go to Beach Eye Care. You are shifted from one technician to another, and some with bad attitudes, until you finally see the doctor. When I had a follow up appointment with the same …
Very respectful and helpful. Took time to explain to my daughter what is wrong and how they plan on helping her. They are very professional and caring. Thank you Beach Eye Care from a father who’s whole world was in your chair and made her feel relaxed and welcome. Ooooh Raaaah.
No one else gives the personal attention as Beach Eye Care doses. The whole staff is amazing. If you do not book an appointment with them you are missing out.
I can’t say enough good things about the experience at Beach Eye Care, start to finish. Professional, efficient and most importantly thoughtful and kind. Thank you, Dr. Lipton and staff with a very special shout out to Chenna who helped me choose my glasses and entertained me! You, Chenna, are an absolute joy!
I had my annual exam today. My review is about DAWN at Holland Road. She was the gal who was helping me pick my new glasses. After leaving I discovered that my car had a flat tire. I called my family for help and while waiting in the lobby, …
Good reputation and record for procedures. Time management and communication below expected. Not clear or consistent in processes. Waited in waiting room full and post op patients waiting up to hour after scheduled appointments. No communication. Expect better from professional business.
I had Lasik done by Dr. Neatrour about 10 days ago. I did a lot of research before i chose a doctor to perform this surgery and read a lot of reviews. I also spoke to a lot of friends about their experiences. Dr. Neatrour blew my …
I had my Lasik done from this office. The office has very relaxing atmosphere, the staff are friendly and very efficient. The whole process went very smooth from scheduling appointments, consultation day, and during the surgery. I find …
I have been to this location 4 times. I WILL NOT be back. Over bookings will having you waiting over an hour past your appointment time, every time. You can tell the technicians whom work here are just as frustrated as the patients …
I left beach eye care a while ago due to the waits becoming ridiculous. I came back for a lasik consult and am considering doing it with them due to the services here being excellent but the waits are ridiculous. I scheduled an appointment …
Great friendly staff! It was a pleasurable experience through the whole process of exam. They have a variety of glasses in stock for just about everyone. Both my 15 month old and I bought glasses from there. I was impressed with the …
Although the waiting time can be long I think much of this could be because patients do not show up or are late when showing up for their appointment. This practice is very busy and there are many patients and late appointments can really …
Horrible customer service. I have seen various doctors at this office and am let down every time. The doctor sees you for a brief 5 minutes and the rest of the time you are forced to deal with rude staff at the facility. The woman who has …
I had to wait about half an hour past my appointment time, which really is to be expected. Doctors were great and friendly. But when I ordered glasses, they got shipped to the wrong office and I had to wait a day to get them in. Hours are kind of tight, closing at 5pm which means you cant really go after a work day.
Dr. Jain did my LASIK surgery procedure in October of 2017 and my experience has been amazing from calling to set up my consultation to my now post op appointments. The staff is very friendly and do extremely well with taking care of any …
This place is horrible! STAY AWAY and find somewhere else! I told 4 people I was interested in contacts, told them my insurance covers contacts exam and a year supply, got an eye exam then was told it would be $100 for my contact which I …
The staff were very pleasant and helpful when I had some questions about the paperwork. The Doctor was very nice and answered all my questions and listened intently to my concerns. I had my 2 year old daughter with me and she wanted all the …
Went to Beach eye care after experiencing a flashing light in the right corner of my right eye. My vision had blurred and I was concerned. I told the assistant what my issues were , she noted them and proceeded to take my eye pressures. The …
I went into Beach eye care for an initial eye exam, knowing that I needed glasses for reading. I was talked into purchasing progressive lenses and they sang the Praises of these progressive lenses and the cost was $1,200. My insurance took …
As a former client of his when he served during his stellar military career, I can share with great confidence, Dr. Levine remains the consummate professional who always provides a personal and compassionate touch that is second to none! …
I don’t know what a 5 star business would be, but I could say 4 1/2. The most extensive eye exame I have ever had. The staff and Doctor were very nice, thoughtful and informative. They used current technology and explained each process and what to expect before administering each test. A overall excellent experience.
I have never loved an optometry office as much as Beach Eye Care (I’ve been to lots of other offices) ! I have only been there once but I was extremely impressed with the kindness and cheerfulness of every single person that helped me! This is my new eye Dr 😁 …
I’ve been coming here for a few years.. have never been disappointed with their service. I’ve had cancer and suffer with uveitis and had an appointment today for a checkup. I was greeted at the door and was told that I needed to have a …
Great place for eye care. Dr. Tang is an excellent ophthalmologist. This place was recommended by my doctor. Very happy with the care I received here. Was able to quickly select new frames same day.
Everyone at Kempsriver’s Beach Eye Care is always so friendly and enthusiastic about helping you. Dr. Wilkins brings the same energy and eagerness to share his knowledge at every visit, and the opticians are very kind and efficient. I love going here!
I cannot say enough good things about this place. I had been wanting Lasik surgery for the longest time, I have(had!) a very high prescription in both eyes, -7.50 in contacts. I was tired of waking up blind every morning, spending hundreds …
On short notice, without an appointment That required action in less than 48hours I was taken care of in less than 35 mins including an extensive eye exam. The staff and doctor’s professionalism was exceptional. I was able to get everything I needed. I again left feeling very satisfied.
Great customer service from Cheena D she helped me pick out the cutest pair of glasses and prescription sunglasses. Very nice personality and great suggestions once I told her what I like etc. Awesome professional service from Dr. …
This practice is far overbooked. It doesn’t matter what time you schedule and appointment you will wait to be seen a minimum of 30-60 minutes after your scheduled appointment. Even when you have an 8am appointment. The only reason I go to …
The best experience with eye care I have ever had! From the moment I walked into the Great Bridge office until the time I left, my visit was amazingly professional, educational and enjoyable. The staff who worked with me and Dr. Le contributed to this stellar experience—-definitely 5 gold stars!
This is a very professional practice and completely patient-centered. I really enjoyed meeting Dr. Le. I had a medical issue, and she explained it in extreme detail. I was very impressed with the time she spent with me. She seemed to truly care about my welfare. I would recommend this practice to my friends and family!
Got there a bit before 1030. After notifying the desk at 11 that I was still there I got taken back to a room and told there were 4 before me!
I left at 1215. …
Transferred over to Beach Eye Care after being with the same Optician for years. Very happy with the visit. The staff was awesome. Rachel at the contacts area was extremely knowledgeable and friendly. Great selection of frames.
Very pleased with my visit with Dr. Sayers.
First time here for eye exam. Everyone was welcoming & helpful!
Dr S was thorough & took the time to listen to my concerns.
Awesome selection of frames & different choices, like add-ons if you desire.
Great staff! Would definitely recommend this place!
I was very pleased with my experience in finding the right eye glasses. The lady was great about taking my preferences and making recommendations. I have never received such hands-on, personalized service at other eye doctors.
I’ve been with Beach eye Care for many years. Although, I typically go to to the one on Holland Road (which gives great and speedy service), I have to go to this one as well. In comparison to the one on Holland Road, I am always waiting …
OMG, I love them. The front desk ladies were so nice and welcoming, the young lady that assisted me before seeing the doctor was very personable and friendly. Dr. Lipton was funny and made me feel so comfortable. Now, my girl Casandra …
This Beach Eye Care location on First Colonial is horrible!! For one be willing to be there for many hours!! For two Ashley is horrible at returning phone calls. For three Dr. Jain scheduled my grandfathers surgery the week Dr. Jain was …
Dr. Le, Gwen, Brittany, Tiffany, and Dan were outstanding! My wife and I enjoyed our first visit to Beach Eye Care and were impressed by the customer care and professionalism demonstrated by the entire staff! In particular, Dr. Le …
I had a wonderful experience at the great bridge office. Heather was outstanding with her knowledge of frames and lenses. She made it so easy. My only negative would be the expense. Seems a but high but hopefully it will be worth it. Highly recommend all GB staff.
Beach eye care is a great place to go for eye care. The doctors are amazing and all the employees are very nice and willing to do whatever it takes to make sure you get the right care.
Needed new contacts script- nothing else. Was told it would take 30-45 min tops. It took OVER AN HOUR & 45 MIN!! My appt was at 8:15 so there wasn’t a lobby full of people waiting. My vision hadn’t changed & I wanted the same contacts I’ve …
My wife got a bill for an office visit which is covered annually 100% by our insurance. She called insurance company and they said it was paid in full. She called Beach eye care billing and the lady that called her back was rude, …
I can not recommend this place more. Dr. Neatrour and the staff was awesome. Friendly, efficient, professional… I wanted an appointment because I could not read without glasses. I had LASIK about 10 years ago but with aging, I just …
I saw Dr. Wilkins at the Kempsville location. Outstanding exam and services. The staff was great and friendly and helped me every step of the way from setting up the appointment to choosing frames and then making sure all necessary adjustments were made before I left with my glasses and contacts. The experience was great.
This was my 9 year old sons first eye exam ( besides school ) the staff was terrific. The Dr. really got down on my sons level. The Dr. eased my sons anxiety and I know that he will not be nervous for any future appointments. Thank you Beach eye care!
All of team members I interacted with were great! Everyone went out of their way to ensure I had a positive experience. Highly recommend Beach Eye Care!
Beach Eye Care Cares about their patients… I have been going to Beach Eye Care for a couple of years… I am now going through the process of having my cataracts removed and they are doing an amazing job with testing etc.… Very very pleased with Beach Eye Care… I trust them with my eyes
The eye exam was thorough and all the staff were kind and informative. The selection of frames is wide and they are very sanitary in terms of using the equipment and trying on frames in a time like Covid. All around a trustworthy place with …
The worst experience I have ever had! I went in for a routine eye exam and was treated terribly. The eye doctor spent less than 5 minutes with me and only made eye contact with me once. They tried to sell me glasses that I could not afford …
I haven’t had glasses fitted here yet, as I’m in the middle of an insurance transition, but the staff here was great. The optometrist and the doctor both went out of their way to answer all of my questions and make sure I knew what was going on. Friendly, polite and knowledgable!
I highly recommend Beach Eye Care, specifically this location and Dr. Wilkins. It is New Years night and I was out of medication for my eye pressure and Dr. Wilkins was on call. He responded right away to the call and was able to call in …
EDIT: Amber from Beach Eye Care reached out to me today (less than 24 hours after my appointment) to discuss my google review. She explained the circumstances and talked to the technician about my experience. I am very, very impressed by …
Love Beach Eye Care! Recently saw Dr. Tang who I’ve not seen in several years. He is very thorough and genuinely concerned for his patients eye care and their vision needs. Unfortunately, I was diagnosed with Cataracts in both eyes. Was …
I had LASIK October 2020 with Dr. Jain and everything could not have gone smoother! I came in for a consultation the week prior which took a little over an hour. The staff did multiple thorough tests before I saw Dr. Jain at the end of the …
I’m very pleased with the care given at Beach Eye Care. The staff is very professional and polite and Dr. Sayers speaks to me about what is going on with my eye care and preventive measures.
My wife of 55 years was the one to receive treatment for cataract. As of now she no longer wears glasses ,best thing that has happened . She is very happy .Thanks to all.
Wonderful staff! Ms. Sharon was working in the Holland Road office (originally from the Kempsville office) and she was exceptional! She is extremely thorough, knowledgeable and was great with my daughter who she was examining. Dr. Sayers is …
This was my first visit to the Chesapeake Beach Eye Care location. From the moment I spoke with fabulous receptionist I thought she was the kindest frontline person I have seen in years . Then the tech that did my testing was delightful. …
Had an appointment today, I was referred in by my doctor. From the start I had a terrible experience. I walk in and was greeted by a very nice woman who was doing covid screening, I was impressed. Then walking to the front desk, I wasn’t …
I had a wonderful experience with LASIK. The Beach Eye Care center staff was thorough and responsive. My physician was Dr. Levin and he was incredible at putting me at ease. The procedure was quick and painless and a good price.
It’d been over two years since I’d been in for an appointment but they were still as fast and friendly as ever. My eyes are weird and I get headaches VERY quickly while checking my sight but they were super nice about me having to stop …
Everyone was friendly and helpful, and Dr. Scannell was well-informed. They use the most recent technology, allowing me to have a smooth and efficient visit. I highly recommend this office.
I went to Beach Eye Care after having cataract surgery in November at another local facility. I simply was unimpressed with their service and was experiencing a myriad of problems. From the receptionist, to Amy a tech that was wonderful, to …
Wendy provided outstanding support for my appointment today. Provided great choices of glasses and supper service working through insurance coverages. Made the appointment a breeze.
This place is so beautiful and clean, and the staff was excellent, my eye care doctor was the bomb she made you fill comfortable about the treatment that your getting. They don’t rush you out the door and take your money like American best and give you the wrong prescription. I’m so excited about getting my new glasses 🤓🤓🤓 …
Dr. Sayers is awesome!! I’ve been wearing contacts for over 15 years and she is the first eye doctor to make my visits feel personal and enjoyable. Beach eye care always makes it easy to schedule an appointment, and they take time to answer all of my questions. I highly recommend checking them out if you’re looking for a new eye doctor!!
I love this place! I usually go here for my yearly exam but when I got an eye infection yesterday, they went above and beyond, even during covid! They got me in right away and everything was quick and clean and pleasant! Dr Lee explained …
I do like this place being having trouble at the 1st eye place i went to but Dr. Coffin, the ladys at the front desk i saw sat, the eye glass lady who took care of me both times who was absolutely amazing and sweet! And the blonde on sat i …
I’ve been with Beach Eye Care for quite a few years, why I don’t know. Yesterday I saw a new doctor; Dr. Coffin who was exceptional! He was professional, personable and very responsive to my concerns. …
I was there 10 mins early — finished check in and sat around for 20 min. Then one of the techs came out to check (IF) I was there. Rec. never told her I was waiting. Then I waited another 20 min sitting waiting on the DR. I had plenty of …
Made appt. Found out “when” I got there it was with a medical eye Dr.. so they didn’t want to bill my second insurance.. which included a free yearly. They wanted me to pay $59.00 for the dialation and a $40.00 copay. No I did not! Was …
Everyone was really kind! It was my first visit and it went a lot faster than I was expecting. And its very CLEAN!! They made great suggestions for my needs and I was quite happy with my visit. The ladies are all warm and welcoming. …
Ist eye appointment with Beach Eye Care and I was a little nervous because I felt I had a major issue with my right eye. After preliminary test and review and meeting with Ms. Summer she provided all the proper medical information to assure me everything was fine.
My visit to Beach Eye care was efficient and informative! Everyone was so friendly and so attentive to any question I had from the minute I walked in the door. Dr. Le took the time to thoroughly explain my diagnoses and plan of care in a …
I don’t even know where to begin this review because there are not enough STARS for me to rate them accordingly! From the first moment of contact that I had with Mary a couple months ago, leading up to my LASIK procedure today this doctors …
The doctors here were very patient with my 6 year old who had to he seen due to foreign object in his eye. They explained everything they were doing in a manner he would understand and allowed him to ask questions. We will definitely return!
I have been wanting Lasik for years and we in town for a brief period and decided to go to beach eye care. They were quick to get me in and also were very kind. Dr. Vivek K. (Vic) Jain Was my doctor. This man knows his stuff, he can …
I had an injury to my eye today and went to Beach Eye Care. They were amazingly accommodating for a walk-in and the reception was superb. I was treated by Dr. Melissa Le, who is undoubtedly the most gentle and competent doctor I have seen …
My experiences with the owner Neatrour. He’s highly skilled and very experienced but there was an anomaly with my cataract surgery that left the eye uncomfortable and extremely sensitive to light. The doctor has no explanation for this. I …
This was my second time going to Beach eye care on Holland Rd. and so far over all great experience. The only issue was this recent visit, the woman who was helping me choose new frames; ultimately I chose to get the same frames I have, but …
The technician I had Helen? Is /was excellent she did a great job with the pre exam I would like to have her again .. Dr Tang is also a great eye doctor he has used manual cleaning of an Eyelash issue a yr ago , which helped it to clear up …
I trust my eyes to no one other than Dr. Wilkins. He
Has been my optometrist since 1991. I appreciate
His dedication to his patients and his taking the extra time to explain each procedure. He is top notch in my book.
Chris in the contact department could not be more personable and patient! I have been a high maintenance patient to say the least. It has been a journey to find the right fit, yet with each visit, he greets me with smiling eyes (always safely wearing his mask) and a warm welcome. He exemplifies the best in customer service!!!
Very kind and quick in person very poor about returning calls and texts to the customer makes it almost impossible to come in when I work the same hours you’re open and can’t get a response
As a new patient to Beach Eye Care, it was a very comfortable and even pleasant experience. I went to get my annual eye exam (which I was long over due) and to try out contact lenses for the first time. Since I don’t even like putting eye …
If I could rate 0 stars I would. Switched to them because I had heard good things about them and they were closer to my work. That was a mistake. I usually had a $60 copay at Pearle Vision, but when I came here they charged me over $90 for …
Dr. Tang was great. I have some Mobility issues due to a bad hip and for this reason the technician could have been a little more patient with me when doing the eye exams. Just my impression.
So sorry to hear of Dr Lipton’s passing.
Dr Waschler is very kind, humble and caring ophthalmologist. He is very competent, takes time to answer all your questions. Makes you understand what, why and how to deal with your eye disease/ issue. He gives priority to the Patient needs …
Dr. Coffin and his team were fantastic and patient! This was my first visit and won’t be my last. I appreciated all the information they provided as I picked out my first pair of glasses. Thanks for a great experience!
Went for my yearly eye exam (I am 69 years old and have a number of age related eye issues). Dr Le did a thorough exam, explained in detail the current status of my eyes, made suggestions regarding diet and behavior that impacts eye health, …
Showed up to my appointment 15 minutes before the actual time. 20 minutes after my scheduled appointment, I was brought back. Had the necessary exams run. Waited another 20 minutes until a room was cleaned. By the way, it was a …
Got an appointment last minute right before the new year which was a blessing. The examination was great and Dr. Tang showed high resolution images of my eyes and explained in detail what was going on. The staff were super professional and friendly, I even got new prescription eyeglasses w/ my insurance. 10/10 would visit again.
Summer R Sayers, OD is an outstanding Optometrists. It is too bad she works at Beach Eye Care. Beach Eye Care has the worst customer service ever I have experienced. What is strange, some of the staff are very friendly and helpful and some …
I love beach eyecare! I had an apt for myself and my son. My son is young, 4, and they are so great with little kids. Dr. Lee is amazing and so knowledgeable. Lucas assisted us with our pre testing and while I got my exam he helped my son …
While the staff and doctors seem generally friendly and professional, I also had the feeling that they were a bit rushed to get patients in and out. The practice was bought by a third party corporate interest. So, my perception is that …
I love my yearly visits to Beach Eye Care on First Colonial! From the front desk to the Doctors, you’ll receive nothing, but hospitality and respect. I had the pleasure of being seen by Dr. Tang and Dr. Le. This location is always clean, …
I was very upset after I spent two hours testing for cataract surgery. At the very first test, the person asked me if I had contacts on. I replied, yes. She said that I possibly couldn’t have the rest of the testing done. She went and …
Always pleased with Beach Eye Care. Saw Dr. Marc Lipton for many many years, Dr. Neatrour one time, Dr. Coffin once and just recently Dr. Tang. All staff and providers are very professional and helpful. Dr. Tang thoroughly explained the …
I have anxiety when I go to the eye doctors. This is the first time I have ever left an eye doctor’s office with a smile on my face! Faith put me at ease & there was no discomfort at all! I was amazed! Dr Levine was wonderful too! He was …
My first time at Beach Eye Care and I was very pleased. I was concerned going in because of some negative reviews, some due to long wait times and a couple on exams charges. But, I also know that the dissatisfied are typically the most …
The Doctor and technicians were great. The scheduler seemed like she was just trying to get a commission. She informed me if I got the surgery my insurance covered my eyesight would be worse. If I shelled out 7,000 I would have !lost …
Been coming for 12 plus years. Love all the doctors. Entire family are patients here. One of the best things, the have weekend hours which is great for working individuals. They have an wesome selection of glasses also.
I have been going to Beach Eye Care (Holland Rd) for a few years. The customer service is always great. The staff is always friendly and seem happy to help. I went in today thinking I would have to buy new glasses because I had broken my …
This place is horrible. The optometrists are usually nice and helpful, but the whole business is designed to capture as much money from their patients and their insurance companies as possible. They even upcharge me for a premium contact …
Never again will I step foot in a Beach Eye Care. Prices are horrible, half the staff was sitting around talking while people were still needing to check in, phone ringing off most of the time with nobody answering it. Out of curious I …
Dr. Neatrour is hands down the best. I saw him for a consultation for SMILE eye correction procedure. I was extremely nervous and excited. He explained everything in detail and I was scheduled later the same day for the procedure. I was …
I have been to Beach eye care at Kempsville location. The customer service from call center is very slow, impatient/rude, and careless. most importantly, it takes forever for the office to give a call back. Very disappointed, inconvenience, and not practical
I had such a great experience with Kat, who couldn’t have been more kind and patient with all of my blinking! We need more Kats in the world. Thank you Beach Eye Care.
I have always had a great experience at Beach Eye Care. Tierra at the front and the contact lens staff and Dr. Tang have all been great! I wouldn’t go anywhere else for my visit needs.
Dr. Neatrour performed Lasik and Smile procedure on my eyes on February 4, 2022. After one year, an additional surgery (cataract), and prescription glasses and readers, my vision is worsening with side effects such as dry eyes, nighttime …
Oliver was amazing and very patient as I tried to decide on my frames. Dr. Thang was through and great about ensuring I knew things to look out for my eyes and next steps for my health.
It’s been about a year and a half since my last appointment. The scheduling process was AMAZING. Faeryn took great care of me, even when I called back almost immediately because I realized I double booked myself. They changed it right up …
Heather helped me choose a pair of glasses. She also helped make the warranty process smooth. Heather cares about her clienteles and knows her product line. She is always worth waiting for when she is busy.
This office has a “cattle herding” vibe. Waited 30 minutes to be taken back just to be told there were still several patients in front of me. They will charge you for a no show or late cancelation yet ironically don’t care about their patients time. Too bad the patient can’t bill them for their wasted time.
Friendly people from the receptionist to the doctor. I felt very comfortable every step of the way. They explained the procedure completely. Sooo happy with my results. Dr. Jain is wonderful!
I have always had great experiences here. The doctors and staff are very attentive to my needs. The eyewear selections are great snd Wendy was very helpful with my latest pair of glasses.
I started seriously looking into lasik last year and finally gave them a call. I spoke with someone who told me about the smile surgery. I set up a consultation and upon being approved, I had my surgery scheduled for two days later. The …
Horrible practice. Had an appointment for 8:15, wasn’t seen until 9:10. The apt was for contact fittings, but I had a question for the doctor which I confirmed weeks prior that I didn’t need a new apt for the question. The front staff let …
Heather and the staff at Beach Eye Care (Hilltop) have once again taken care of my needs. They make buying Rx glasses (and sunglasses) a fun and enjoyable experience. They are always patient and willing to deal with my wacky schedule.
Wendy Ward has the best Customer service with a smile!! Very helpful with selecting my glasses. Loved the camera shot assistance 😊
Will definitely tell my friends and family that go to Beach Eyecare to ask for her on their next set of glasses!!! …
Sacha was a thorough professional. I couldn’t believe she had been a tech assistant— or whatever the title is of the person that preps you for the dr. —for just 18 months! I felt in good and capable hands at all times. So personable and polite too. A real pleasure to work with to solve my vision issues.
I had an awesome experience with this team. My Beach Eye Care Team Specialist was Wendy. She did an outstanding job of helping me navigate insurance coverage and costs, and helped me pick out a new pair of frames I never would have thought to pick for myself. This will absolutely be my go-to place for eye care.
I ALWAYS count on my visits with Dr. Le. She is amazing. She is extremely knowledgeable and takes the time to explain things in detail.
In the optical center Wendy was equally amazing. She made me very comfortable …
Dr.Alvarez was knowledgeable and had good suggestions. Wendy was waiting for me when I left the exam room. She was by far the most helpful, knowledgeable, and fun to work with. She showed me options I would not have found on my own. She …
Wendy in optician office is “ the best”! Absolutely love her. She is very professional and knowledgeable. Clearly knows what she is doing! Her interpersonal skills are exemplary… super friendly & kind! We have worked with her before and were delighted she help my daughter again this year 😘 …
I recently moved older members of my family to Virginia Beach to facilitate better care to them. One of the more important issues I had to address was finding quality healthcare. It has been very difficult to arrange for care with regard to …
Excellent doctor team and give you the full satisfaction with your questions…. no any rush with the patient.
Awesome care from staff & Dr Washler. Thank you Beach Eye care for all you do.
Dr Tang is great and so are Heather and Liz.
Oliver provided excellent advice on frame selection
Service is good but very costly for glasses. its takes them two weeks to get your prescription glasses done.
The absolutely best eye doctor’s at the Beach.
Extremely professional & pleasant staff. Most definitely will recommend.
Dr. Waschler helped save my vision in my right eye after I was told elsewhere I wouldn’t be able to regain complete vision
Although everyone is very nice and professional, The wait to see the doctor is unacceptable. I feel like the doctor should not stretch himself so thin.
The staff and Dr. Jain were professional and friendly. This business is top of the line in service!
They were on time for my appointment, efficient and friendly. Super pleased with my visit and will definitely recommend!
Dr.Jain is by far the best cornea specialist. He saved my 7yr old vision.
Dr. Vivek Jain and his staff is very thorough and pleasant.
Dr. Wilkins is the best! Enthusiastic, kind, visibly enjoys what he does, and the caring comes through ebery time.
Excellent. Friendly. Efficient. Helped me with a case of shingles in my face. Got me in quickly. Have care with compassion.
The staff is very friendly and helpful. Also Doctors are always wonderful. Thank you Dr.Lee!
Such a professional environment, staff is friendly and informative! Dr. Tang educated me on my eye health. I will definitely be back
Our first time coming here. Staff was friendly, professional, and very helpful.
I was in and out with in an hour, the whole process was wonderful, the staff was so kind thank u all
Very customer friendly in all departments. Very clean work environment. Very knowledgeable in all departments. Reasonably cost effective. Highly recommend them
Excellent customer service dr is real through and explains every step of the way. Kudos 👏 …
Front desk – only one woman clerk seemed to know how to navigate thru their software. I was incorrectly charged. …
I have been going to Beach eye care for many years, Dr.Lipton and Dr .Dun are very good,it seems in the last year the office staff at first colonial is very rude in person and on the phone.once you get pass them The Drs are great .
Very pleased with my first visit at beach eye care. The staff is very friendly. Will definitely recommend this location for anyone in the area!
Have visited Beach Eye Care where I had my first lasik 21 years ago.
I have always been treated as if my eyes are the most important eyes in the building . Dr’s and staff go beyond any expectations I . imagined possible. .
Dr. Wilkins is very thorough with the way he does his exams, I’ve been seeing him for a long time now and treats me the same way or better every time.
Although I will miss my previous doctor as he retired, my new one was just as wonderful! Thank you!
Everyone is friendly, very professional and at the same time, welcoming. Very knowledgeable, they don’t rush through the exam. Highly recommend this group of professionals
I’m pleased with my experience and impressed with the convenience, professionalism, and care. I look forward to seeing you all agsin
The most thorough eye exam I’ve ever had.The staff and doctor were awesome.
I received wonderful care from the entire staff. They kept contact with pharmacist to get Rx covered!!
Dr. Ritenour was personable and caring!
Been going to a different doctor for 10 years, this group took one look and was able to see the issue with my eyes! Thank you Dr. Wilkins- nice to know what is going on!
The girls at the front desk are extremely rude!
Offered me sample eye drops required for a procedure. Told me to drive an hour to pick them up. On arrival, was told no eye drops were available. They lied to me and wasted my time.
My son had surgery done by Dr Neatrour.
Service and customer service were excellent!
Thank you very much Dr Neatrour and to your wonderful staff!!!
Techs were fantastic & prompt. Didn’t appreciate having to wait 25 minutes for the doctor to come in the exam room, though.
The doctor and staff was very pleasant. During the procedure they kept me very calm and explained everything that was occurring. It was a very fast procedure.
Excellent eye exam, very thorough. Great experience. Will highly recommend Dr Jain to friends.
It was short wait, very professional answered all my questions explained my condition. Testing was fast n convenient.
I really love this eye care place. Unfortunately there is always, always a 20 – 30 minute wait past appointment time. Ruins the experience
Everyone was professional and polite. The only drawback was the wait for doctor…. too long!
Staff and doctors was very pleasant.
I was very impressed with all the eye exams to test the different areas of the eye. And the staff were very friendly and helpful. Thank you.
#1 Some of the staff do not wear masks in the back.
#2 Doctor got back to me, clarified why my son failed his school physical vision test. We’ll see what happens in 3 months.
Super easy texting options for scheduled and ordering more contacts! Great staff and super helpful!
Sometimes there is a long wait to see the doctor; but well worth it. Extremely professional operation and they really make sure that you fully understand everything. I am willing to wait a little longer for that kind of service.
Dr. Lee was absolutely fabulous. She went above and beyond with such a pleasant disposition to educate me on my condition with visual aids inclusive.
My daughter and I went for our first visit. All I can say is amazing from check in to service to check was completely wonderful and professional
The girl that did my eye check was very amiable. She knew her job and did it well. Nice job!
All of the staff there were friendly and polite from the beginning to the end.Thanks to Emily and Tameika for helping me pick out some cute glasses and a special thanks to Dr.Le for helping me see again.
They made it hard for me to get check in cause they didn’t use my two last name and had to come home to get paperwork just to prove that i have insurance
I am an extremely difficult patient when it comes to people messing with my eyes it has been that way since I was a kid. Eye drops, lights, the air puff, anything touching my eyes. Everything, I hate it all. These people were super professional. 100% I can not praise them enough.
Time to move on. It’s become a factory and a money making scam. 65$ refraction, 37$ for special dilation and 55$ contact lense fee plus the copay. At least, the poor staff attitude is free.
Very disappointing.
Always always a great experience!!! From the techs to the docs and the eye wear folks!!! Great attitudes, they all love what they do!! Just an overall great company and great doctors!!! Thanks
Thank you to Amber M who helped me with my new contacts. She was friendly, personable, and knowledgeable!
Been there several times and have now gotten my third pair of glasses from there. While the selection isn’t the equivalent of Amazon, I’ve always found nice frames with great service and wonderful doctors.
Everyone one At Beach Eye Care was so nice and informative. They helped me understand what was going on and help with picking out glasses that I could afford and look good in.
Been going there for 3 years now! Love the red mill location, Dr Coffin is great and always seems concerned and genuinely cares about his patients.
It’s a factory place. If you are going just for exam and new prescription you won’t be tested by an optometrist or opthamologist, you will be tested by some technician who will spend about 5 minutes ‘checking’ your eyes in a cubicle. The …
I have been going to Beach Eye Care for several years and am really happy with them. They are always friendly, I don’t wait a long time to be seen and am always satisfied when I leave. I highly recommend them.
The entire staff was excellent. I was nervous about the visit ,Dr Pinko’s eased my fears. Thank you
Professionally run eye care facility!!!! Offering full-service optical and eye health care treatment. State of the art equipment and caring staff, provide the attention and expertise that I find most satisfying 👍 …
Very pleased with my experience, especially during the times now with Covid-19. Staff is friendly and the equipment is much more up to date than my previous eye doctor
Dr Neatrour will not admit when he has done something incorrectly. And, he won’t tell you your options until you have paid in advance the full amount which was over $6000. I had the middle option lasik cateract surgery and the right eye …
I have had a wonderful experience at Beach Eye Care. Dr. Jain is wonderful. Couldn’t be more pleased with my surgery. The entire staff is great.
Very pleasant experience with their staff recently. Had an issue, was able to get it resolved. Thank you for the follow up call. You definitely saved a customer and turned around my perspective.
We just love Dr Tang and all the folks at Beach Eye. They are professional, knowledgeable, and thorough.
Trash place they will do LASIK for a dog if they could. And if you get complications it’s your problem not theirs. All the doctor does is give you 2 minutes to complain and bye bye!
Dr. Wilkins, OD is one of the best if not the best. He explains everything in detail of what he’s doing and easy to understand.
Great faculty, super clean (masks currently required to help keep the staff healthy, yay!) and great staff. Highly recommend
Anna Xystros was so very helpful, accommodating & kind and this was after closing hours she helped me with a rebate issue . I see her moving up the ladder !!
Rude staff, incompetent to do their jobs as well and i dont say this lightly. In the span of 2 days i had to call this place over 10 times (not an exageration), only to have them either transfer me to the wrong department or to be left to a …
The doctors and staff at Beach Eye Care are always so nice and very attentive my needs. I always able to get an appointment when it is convenient for my schedule and office visits are very thorough.
They aight. You already know when you got an appointment you ain’t gonna really get into anything eye related for at least 30 minutes after your appointment time. But the building has 4 walls and they have eye doctors so there’s that.
I have been with Beach Eye care as a patient of Dr. Neatrour and Dr Lipton for a long time and my experience
has been excellent . …
Had intralase done on 6-8-12 and Dr. Neatrour was amazing, treated me with great care. He did 5 of my close friends and all were very pleased as well. Has the best technology available and was painless. I now see 20/15 and am amazed. Truly pleased with everything. Thank you Beach Eye Care!!!
Dr Levine was everything I expected and more. Treatment, explanations and directions were outstanding and I am happy to have found him as my Ophthalmologist.
I’ve been going to Beach Eye Care for a few years now. I’ve never had an unpleasant experience here. The staff is very friendly, professional, and always takes great care of my family.
I’m a wedding photographer so my eyes are very important to me. Dr Levine took good care of me and explained things thoroughly.
They really don’t care about patients after surgery it’s all about money. After LASIK surgery if you have complications they will lie and ignore your problems until you quit coming.
Im so happy with the technology they have, and how much they were able to correct my very poor vision. I feel the staff and doctor I saw did everything they could to push and make sure I got the very best care they could offer.
I am usually fine with waiting. My time matters. I was as always 10 min early things went fine. Got all my trst done, Then waiting for the doctor. 5 of us in a room for really 3 to 4ppl. I wondered why they were asking if we would like …
EDIT- I did have to wait some to get seen- but Amber called me and truly wanted to resolve the situation that i had with my wait time and make it better for not only me, but all patients as well. I appreciate their openness and willingness to listen, and resolve problems.
Took one month to get one pair of glasses. Gave the staff my new number five different times – they never contacted me or changed the number in my file. When I called to inquire about my glasses, they continued to put me off (this …
Beach eye care is like family to me. I had a tramatic eye injury 8 yrs ago, and Dr Jain did my Surgeries that went very well. I have watched them grow over the years. I have had long waits and shorter wait time but I know there is an excellent staff waiting on me.
The staff here is wonderful, friendly and caring. I can’t say enough about Dr. Levine. He is so knowledgeable, caring, thorough, great with kids and has the best bedside manner. A wonderful doctor, I would definirely recommend.
Unclear pricing structure with each service priced when paying. Contact lens “fitting” fee did nothing more than ask how they felt.
Wonderful experience. Staff was friendly, nice, and knowledgeable. My 5yr old had an appt and they treated him well. I am very pleased with this group and will be back and refer my friends and family.
I was visiting Virginia Beach and had an eye ailment for almost 2 weeks and it wasn’t getting better. My optometrist from Texas had me on an antibiotic. I visited Dr. David J. Tang, OD at Beach Eye Care and within seconds he diagnosed me …
Horrible Horrible first experience for my son. It was so bad that the insurance company even reversed the claim…BUTT Beach Eye care and Dr. Tang decided to keep the $100 because they “atleast showed your son how to put on and take off his …
Great staff and doctors area is clean and friendly following covid restrictions .I wasn’t aware my insurance was not renewed until I went in and they assisted me by waiting till October to come get my glasses then I feel they went over and above for Their patient’s would recommend beach eye care to family and friends.
I stopped by Beach Eye Care on Holland Rd to get my eyeglasses fixed and didnt even get in the front door before being greeted by Adam who told me he’d take care of me and to just wait in my car. Great job Adam!!
Consultation took a few hours but was impressed with how thorough they were. Test after test after test. They did not rush through the process. My eye site was horrible. Needed glasses to see distance and close. I could not drive at night. …
What a scam!
Be prepared for plenty of attitude while being taken advantage of during your …
Incredible staff with extremely knowledgeable professionals. I left my appointment in a mood as bright as the sun.
Dr. Le, Autumn, Cheena, and Olliver; you guys truly made my day and I look forward to coming back.
My experience at beach I care was great. The doctor that I saw which was Dr. Lee was it phenomenal she explained everything to me in detail. The entire staff was just as professional.
Best eye care place in in the 757. Brittany was excellent to work with. Very knowledgeable about contacts and extremely patient with the kids. I highly and strongly recommend Beach eye Care.
The wait was extremely long however my technician and doctor were very nice. I was extremely disappointed in the staff that helped me with my glasses purchase. There were several pairs that I tried on and really liked, but the lady …
I love the customer service! The staff is knowledgeable and friendly. Everyone works as a cohesive team to accomplish the best service to the customer from the time you walk in to the time you step out the door.
Michelle Le was very professional, detailed, and very thorough with my examination. She provided knowledgeable details, and explained my results in a way that I was able to fully understand. The office staff was courteous, and professional.
I had LASIK done on both eyes recently and I found the entire process to be very easy. Not all of the staff are friendly, but most are very nice and helpful. I never had to wait very long during the presurgical appointment and for the …
Very thorough, thoughtful, and helped me get the best deal for my daughter’s glasses and replacement lenses.
Love beach eye care. Staff excellent and Dr tang is excellent. Recommend to any one that needs vision care.
I have partial PVD 6 month post LASIK something that happens with old age. The suction during the procedure causes this! And eye doctors are mostly in denial of this complication that causes floaters in the eye that are unbearable. “They …
Really enjoyed my experience here as a new patient. Everyone was very kind and personable. Would highly recommend!
Extremely professional and nice staff and doctors. They were very patient, thorough and skilled. The patient coordinator John Day was especially nice and excellent at helping my out of state parent get everything she needed together for her procedure.
Everyone was very nice and patient and my visit with the doctor was very informative, he took the time to explain everything and answered all questions I had. I felt in good hands
If you want to have an eye exam that is like a factory, go to Beach Eye Care. You are shifted from one technician to another, and some with bad attitudes, until you finally see the doctor. When I had a follow up appointment with the same …
Very respectful and helpful. Took time to explain to my daughter what is wrong and how they plan on helping her. They are very professional and caring. Thank you Beach Eye Care from a father who’s whole world was in your chair and made her feel relaxed and welcome. Ooooh Raaaah.
No one else gives the personal attention as Beach Eye Care doses. The whole staff is amazing. If you do not book an appointment with them you are missing out.
Hi. I was very happy with my visit. I look forward to seeing Dr Tang again. Thanks for a great experience. …
I can’t say enough good things about the experience at Beach Eye Care, start to finish. Professional, efficient and most importantly thoughtful and kind. Thank you, Dr. Lipton and staff with a very special shout out to Chenna who helped me choose my glasses and entertained me! You, Chenna, are an absolute joy!
I had my annual exam today. My review is about DAWN at Holland Road. She was the gal who was helping me pick my new glasses. After leaving I discovered that my car had a flat tire. I called my family for help and while waiting in the lobby, …
Good reputation and record for procedures. Time management and communication below expected. Not clear or consistent in processes. Waited in waiting room full and post op patients waiting up to hour after scheduled appointments. No communication. Expect better from professional business.
I had Lasik done by Dr. Neatrour about 10 days ago. I did a lot of research before i chose a doctor to perform this surgery and read a lot of reviews. I also spoke to a lot of friends about their experiences. Dr. Neatrour blew my …
I had my Lasik done from this office. The office has very relaxing atmosphere, the staff are friendly and very efficient. The whole process went very smooth from scheduling appointments, consultation day, and during the surgery. I find …
I have been to this location 4 times. I WILL NOT be back. Over bookings will having you waiting over an hour past your appointment time, every time. You can tell the technicians whom work here are just as frustrated as the patients …
I left beach eye care a while ago due to the waits becoming ridiculous. I came back for a lasik consult and am considering doing it with them due to the services here being excellent but the waits are ridiculous. I scheduled an appointment …
They enforce masks even after the mandates are over. This should be illegal
Great friendly staff! It was a pleasurable experience through the whole process of exam. They have a variety of glasses in stock for just about everyone. Both my 15 month old and I bought glasses from there. I was impressed with the …
Although the waiting time can be long I think much of this could be because patients do not show up or are late when showing up for their appointment. This practice is very busy and there are many patients and late appointments can really …
Horrible customer service. I have seen various doctors at this office and am let down every time. The doctor sees you for a brief 5 minutes and the rest of the time you are forced to deal with rude staff at the facility. The woman who has …
I had to wait about half an hour past my appointment time, which really is to be expected. Doctors were great and friendly. But when I ordered glasses, they got shipped to the wrong office and I had to wait a day to get them in. Hours are kind of tight, closing at 5pm which means you cant really go after a work day.
The whole visit was quick! Very nice staff. Cierra P. did a great job in contacts. Very helpful and efficient.
Dr. Jain did my LASIK surgery procedure in October of 2017 and my experience has been amazing from calling to set up my consultation to my now post op appointments. The staff is very friendly and do extremely well with taking care of any …
This place is horrible! STAY AWAY and find somewhere else! I told 4 people I was interested in contacts, told them my insurance covers contacts exam and a year supply, got an eye exam then was told it would be $100 for my contact which I …
The staff were very pleasant and helpful when I had some questions about the paperwork. The Doctor was very nice and answered all my questions and listened intently to my concerns. I had my 2 year old daughter with me and she wanted all the …
Went to Beach eye care after experiencing a flashing light in the right corner of my right eye. My vision had blurred and I was concerned. I told the assistant what my issues were , she noted them and proceeded to take my eye pressures. The …
I went into Beach eye care for an initial eye exam, knowing that I needed glasses for reading. I was talked into purchasing progressive lenses and they sang the Praises of these progressive lenses and the cost was $1,200. My insurance took …
As a former client of his when he served during his stellar military career, I can share with great confidence, Dr. Levine remains the consummate professional who always provides a personal and compassionate touch that is second to none! …
I don’t know what a 5 star business would be, but I could say 4 1/2. The most extensive eye exame I have ever had. The staff and Doctor were very nice, thoughtful and informative. They used current technology and explained each process and what to expect before administering each test. A overall excellent experience.
I have never loved an optometry office as much as Beach Eye Care (I’ve been to lots of other offices) ! I have only been there once but I was extremely impressed with the kindness and cheerfulness of every single person that helped me! This is my new eye Dr 😁 …
I’ve been coming here for a few years.. have never been disappointed with their service. I’ve had cancer and suffer with uveitis and had an appointment today for a checkup. I was greeted at the door and was told that I needed to have a …
Great place for eye care. Dr. Tang is an excellent ophthalmologist. This place was recommended by my doctor. Very happy with the care I received here. Was able to quickly select new frames same day.
Everyone at Kempsriver’s Beach Eye Care is always so friendly and enthusiastic about helping you. Dr. Wilkins brings the same energy and eagerness to share his knowledge at every visit, and the opticians are very kind and efficient. I love going here!
I cannot say enough good things about this place. I had been wanting Lasik surgery for the longest time, I have(had!) a very high prescription in both eyes, -7.50 in contacts. I was tired of waking up blind every morning, spending hundreds …
On short notice, without an appointment That required action in less than 48hours I was taken care of in less than 35 mins including an extensive eye exam. The staff and doctor’s professionalism was exceptional. I was able to get everything I needed. I again left feeling very satisfied.
Great customer service from Cheena D she helped me pick out the cutest pair of glasses and prescription sunglasses. Very nice personality and great suggestions once I told her what I like etc. Awesome professional service from Dr. …
This practice is far overbooked. It doesn’t matter what time you schedule and appointment you will wait to be seen a minimum of 30-60 minutes after your scheduled appointment. Even when you have an 8am appointment. The only reason I go to …
The staff was from start to
Finish were extremely
Professional and knowledgeable. I was take in quickly and seen by Dr Tang who …
The best experience with eye care I have ever had! From the moment I walked into the Great Bridge office until the time I left, my visit was amazingly professional, educational and enjoyable. The staff who worked with me and Dr. Le contributed to this stellar experience—-definitely 5 gold stars!
This is a very professional practice and completely patient-centered. I really enjoyed meeting Dr. Le. I had a medical issue, and she explained it in extreme detail. I was very impressed with the time she spent with me. She seemed to truly care about my welfare. I would recommend this practice to my friends and family!
Got there a bit before 1030. After notifying the desk at 11 that I was still there I got taken back to a room and told there were 4 before me!
I left at 1215. …
Transferred over to Beach Eye Care after being with the same Optician for years. Very happy with the visit. The staff was awesome. Rachel at the contacts area was extremely knowledgeable and friendly. Great selection of frames.
Very pleased with my visit with Dr. Sayers.
First time here for eye exam. Everyone was welcoming & helpful!
Dr S was thorough & took the time to listen to my concerns.
Awesome selection of frames & different choices, like add-ons if you desire.
Great staff! Would definitely recommend this place!
I was very pleased with my experience in finding the right eye glasses. The lady was great about taking my preferences and making recommendations. I have never received such hands-on, personalized service at other eye doctors.
I’ve been with Beach eye Care for many years. Although, I typically go to to the one on Holland Road (which gives great and speedy service), I have to go to this one as well. In comparison to the one on Holland Road, I am always waiting …
OMG, I love them. The front desk ladies were so nice and welcoming, the young lady that assisted me before seeing the doctor was very personable and friendly. Dr. Lipton was funny and made me feel so comfortable. Now, my girl Casandra …
This Beach Eye Care location on First Colonial is horrible!! For one be willing to be there for many hours!! For two Ashley is horrible at returning phone calls. For three Dr. Jain scheduled my grandfathers surgery the week Dr. Jain was …
Dr. Le, Gwen, Brittany, Tiffany, and Dan were outstanding! My wife and I enjoyed our first visit to Beach Eye Care and were impressed by the customer care and professionalism demonstrated by the entire staff! In particular, Dr. Le …
I had a wonderful experience at the great bridge office. Heather was outstanding with her knowledge of frames and lenses. She made it so easy. My only negative would be the expense. Seems a but high but hopefully it will be worth it. Highly recommend all GB staff.
Beach eye care is a great place to go for eye care. The doctors are amazing and all the employees are very nice and willing to do whatever it takes to make sure you get the right care.
Needed new contacts script- nothing else. Was told it would take 30-45 min tops. It took OVER AN HOUR & 45 MIN!! My appt was at 8:15 so there wasn’t a lobby full of people waiting. My vision hadn’t changed & I wanted the same contacts I’ve …
My wife got a bill for an office visit which is covered annually 100% by our insurance. She called insurance company and they said it was paid in full. She called Beach eye care billing and the lady that called her back was rude, …
I can not recommend this place more. Dr. Neatrour and the staff was awesome. Friendly, efficient, professional… I wanted an appointment because I could not read without glasses. I had LASIK about 10 years ago but with aging, I just …
I saw Dr. Wilkins at the Kempsville location. Outstanding exam and services. The staff was great and friendly and helped me every step of the way from setting up the appointment to choosing frames and then making sure all necessary adjustments were made before I left with my glasses and contacts. The experience was great.
This was my 9 year old sons first eye exam ( besides school ) the staff was terrific. The Dr. really got down on my sons level. The Dr. eased my sons anxiety and I know that he will not be nervous for any future appointments. Thank you Beach eye care!
All of team members I interacted with were great! Everyone went out of their way to ensure I had a positive experience. Highly recommend Beach Eye Care!
Beach Eye Care Cares about their patients… I have been going to Beach Eye Care for a couple of years… I am now going through the process of having my cataracts removed and they are doing an amazing job with testing etc.… Very very pleased with Beach Eye Care… I trust them with my eyes
The eye exam was thorough and all the staff were kind and informative. The selection of frames is wide and they are very sanitary in terms of using the equipment and trying on frames in a time like Covid. All around a trustworthy place with …
The worst experience I have ever had! I went in for a routine eye exam and was treated terribly. The eye doctor spent less than 5 minutes with me and only made eye contact with me once. They tried to sell me glasses that I could not afford …
I haven’t had glasses fitted here yet, as I’m in the middle of an insurance transition, but the staff here was great. The optometrist and the doctor both went out of their way to answer all of my questions and make sure I knew what was going on. Friendly, polite and knowledgable!
I highly recommend Beach Eye Care, specifically this location and Dr. Wilkins. It is New Years night and I was out of medication for my eye pressure and Dr. Wilkins was on call. He responded right away to the call and was able to call in …
EDIT: Amber from Beach Eye Care reached out to me today (less than 24 hours after my appointment) to discuss my google review. She explained the circumstances and talked to the technician about my experience. I am very, very impressed by …
Love Beach Eye Care! Recently saw Dr. Tang who I’ve not seen in several years. He is very thorough and genuinely concerned for his patients eye care and their vision needs. Unfortunately, I was diagnosed with Cataracts in both eyes. Was …
I had LASIK October 2020 with Dr. Jain and everything could not have gone smoother! I came in for a consultation the week prior which took a little over an hour. The staff did multiple thorough tests before I saw Dr. Jain at the end of the …
I’m very pleased with the care given at Beach Eye Care. The staff is very professional and polite and Dr. Sayers speaks to me about what is going on with my eye care and preventive measures.
My wife of 55 years was the one to receive treatment for cataract. As of now she no longer wears glasses ,best thing that has happened . She is very happy .Thanks to all.
Wonderful staff! Ms. Sharon was working in the Holland Road office (originally from the Kempsville office) and she was exceptional! She is extremely thorough, knowledgeable and was great with my daughter who she was examining. Dr. Sayers is …
This was my first visit to the Chesapeake Beach Eye Care location. From the moment I spoke with fabulous receptionist I thought she was the kindest frontline person I have seen in years . Then the tech that did my testing was delightful. …
I did lasik here but so disappointed
my eyesights is still blur
I try to call them to do something like check up …
Had an appointment today, I was referred in by my doctor. From the start I had a terrible experience. I walk in and was greeted by a very nice woman who was doing covid screening, I was impressed. Then walking to the front desk, I wasn’t …
I had a wonderful experience with LASIK. The Beach Eye Care center staff was thorough and responsive. My physician was Dr. Levin and he was incredible at putting me at ease. The procedure was quick and painless and a good price.
It’d been over two years since I’d been in for an appointment but they were still as fast and friendly as ever. My eyes are weird and I get headaches VERY quickly while checking my sight but they were super nice about me having to stop …
Everyone was friendly and helpful, and Dr. Scannell was well-informed. They use the most recent technology, allowing me to have a smooth and efficient visit. I highly recommend this office.
I went to Beach Eye Care after having cataract surgery in November at another local facility. I simply was unimpressed with their service and was experiencing a myriad of problems. From the receptionist, to Amy a tech that was wonderful, to …
Wow! I had an eye related issue and got in on the same day. The staff was very professional and the doctor top notch! Highly recommend this practice.
Wendy provided outstanding support for my appointment today. Provided great choices of glasses and supper service working through insurance coverages. Made the appointment a breeze.
This place is so beautiful and clean, and the staff was excellent, my eye care doctor was the bomb she made you fill comfortable about the treatment that your getting. They don’t rush you out the door and take your money like American best and give you the wrong prescription. I’m so excited about getting my new glasses 🤓🤓🤓 …
Wendy was awesome helping me pick frames. Entire staff was very helpful.
Beach Eye Care is amazing! The staff was kind, considerate, and patient with my 3 yr old. …
Always friendly and efficient!! Wendy adjusted my glasses perfectly too! Thank you!
Dr. Sayers is awesome!! I’ve been wearing contacts for over 15 years and she is the first eye doctor to make my visits feel personal and enjoyable. Beach eye care always makes it easy to schedule an appointment, and they take time to answer all of my questions. I highly recommend checking them out if you’re looking for a new eye doctor!!
I love this place! I usually go here for my yearly exam but when I got an eye infection yesterday, they went above and beyond, even during covid! They got me in right away and everything was quick and clean and pleasant! Dr Lee explained …
I do like this place being having trouble at the 1st eye place i went to but Dr. Coffin, the ladys at the front desk i saw sat, the eye glass lady who took care of me both times who was absolutely amazing and sweet! And the blonde on sat i …
I’ve been with Beach Eye Care for quite a few years, why I don’t know. Yesterday I saw a new doctor; Dr. Coffin who was exceptional! He was professional, personable and very responsive to my concerns. …
I was there 10 mins early — finished check in and sat around for 20 min. Then one of the techs came out to check (IF) I was there. Rec. never told her I was waiting. Then I waited another 20 min sitting waiting on the DR. I had plenty of …
Excellent in every way!
Everyone was kind, caring, patient, and professional. I highly recommend them!
Made appt. Found out “when” I got there it was with a medical eye Dr.. so they didn’t want to bill my second insurance.. which included a free yearly. They wanted me to pay $59.00 for the dialation and a $40.00 copay. No I did not! Was …
Everyone was really kind! It was my first visit and it went a lot faster than I was expecting. And its very CLEAN!! They made great suggestions for my needs and I was quite happy with my visit. The ladies are all warm and welcoming. …
Ist eye appointment with Beach Eye Care and I was a little nervous because I felt I had a major issue with my right eye. After preliminary test and review and meeting with Ms. Summer she provided all the proper medical information to assure me everything was fine.
My visit to Beach Eye care was efficient and informative! Everyone was so friendly and so attentive to any question I had from the minute I walked in the door. Dr. Le took the time to thoroughly explain my diagnoses and plan of care in a …
I don’t even know where to begin this review because there are not enough STARS for me to rate them accordingly! From the first moment of contact that I had with Mary a couple months ago, leading up to my LASIK procedure today this doctors …
The doctors here were very patient with my 6 year old who had to he seen due to foreign object in his eye. They explained everything they were doing in a manner he would understand and allowed him to ask questions. We will definitely return!
I have been wanting Lasik for years and we in town for a brief period and decided to go to beach eye care. They were quick to get me in and also were very kind. Dr. Vivek K. (Vic) Jain Was my doctor. This man knows his stuff, he can …
I had an injury to my eye today and went to Beach Eye Care. They were amazingly accommodating for a walk-in and the reception was superb. I was treated by Dr. Melissa Le, who is undoubtedly the most gentle and competent doctor I have seen …
My experiences with the owner Neatrour. He’s highly skilled and very experienced but there was an anomaly with my cataract surgery that left the eye uncomfortable and extremely sensitive to light. The doctor has no explanation for this. I …
This was my second time going to Beach eye care on Holland Rd. and so far over all great experience. The only issue was this recent visit, the woman who was helping me choose new frames; ultimately I chose to get the same frames I have, but …
The technician I had Helen? Is /was excellent she did a great job with the pre exam I would like to have her again .. Dr Tang is also a great eye doctor he has used manual cleaning of an Eyelash issue a yr ago , which helped it to clear up …
I trust my eyes to no one other than Dr. Wilkins. He
Has been my optometrist since 1991. I appreciate
His dedication to his patients and his taking the extra time to explain each procedure. He is top notch in my book.
First visit everyone was awesome! They all were very professional and explained everything. I never felt rushed!
Chris in the contact department could not be more personable and patient! I have been a high maintenance patient to say the least. It has been a journey to find the right fit, yet with each visit, he greets me with smiling eyes (always safely wearing his mask) and a warm welcome. He exemplifies the best in customer service!!!
Very kind and quick in person very poor about returning calls and texts to the customer makes it almost impossible to come in when I work the same hours you’re open and can’t get a response
Kind, helpful, and energetic service. With what I can only assume was a smile under the mask. 10/10 would recommend Heather F!!
As a new patient to Beach Eye Care, it was a very comfortable and even pleasant experience. I went to get my annual eye exam (which I was long over due) and to try out contact lenses for the first time. Since I don’t even like putting eye …
If I could rate 0 stars I would. Switched to them because I had heard good things about them and they were closer to my work. That was a mistake. I usually had a $60 copay at Pearle Vision, but when I came here they charged me over $90 for …
Dr. Tang was great. I have some Mobility issues due to a bad hip and for this reason the technician could have been a little more patient with me when doing the eye exams. Just my impression.
So sorry to hear of Dr Lipton’s passing.
Dr Waschler is very kind, humble and caring ophthalmologist. He is very competent, takes time to answer all your questions. Makes you understand what, why and how to deal with your eye disease/ issue. He gives priority to the Patient needs …
Dr. Coffin and his team were fantastic and patient! This was my first visit and won’t be my last. I appreciated all the information they provided as I picked out my first pair of glasses. Thanks for a great experience!
Went for my yearly eye exam (I am 69 years old and have a number of age related eye issues). Dr Le did a thorough exam, explained in detail the current status of my eyes, made suggestions regarding diet and behavior that impacts eye health, …
Showed up to my appointment 15 minutes before the actual time. 20 minutes after my scheduled appointment, I was brought back. Had the necessary exams run. Waited another 20 minutes until a room was cleaned. By the way, it was a …
Got an appointment last minute right before the new year which was a blessing. The examination was great and Dr. Tang showed high resolution images of my eyes and explained in detail what was going on. The staff were super professional and friendly, I even got new prescription eyeglasses w/ my insurance. 10/10 would visit again.
Summer R Sayers, OD is an outstanding Optometrists. It is too bad she works at Beach Eye Care. Beach Eye Care has the worst customer service ever I have experienced. What is strange, some of the staff are very friendly and helpful and some …
I love beach eyecare! I had an apt for myself and my son. My son is young, 4, and they are so great with little kids. Dr. Lee is amazing and so knowledgeable. Lucas assisted us with our pre testing and while I got my exam he helped my son …
While the staff and doctors seem generally friendly and professional, I also had the feeling that they were a bit rushed to get patients in and out. The practice was bought by a third party corporate interest. So, my perception is that …
I love my yearly visits to Beach Eye Care on First Colonial! From the front desk to the Doctors, you’ll receive nothing, but hospitality and respect. I had the pleasure of being seen by Dr. Tang and Dr. Le. This location is always clean, …
I was very upset after I spent two hours testing for cataract surgery. At the very first test, the person asked me if I had contacts on. I replied, yes. She said that I possibly couldn’t have the rest of the testing done. She went and …
Always pleased with Beach Eye Care. Saw Dr. Marc Lipton for many many years, Dr. Neatrour one time, Dr. Coffin once and just recently Dr. Tang. All staff and providers are very professional and helpful. Dr. Tang thoroughly explained the …
I have anxiety when I go to the eye doctors. This is the first time I have ever left an eye doctor’s office with a smile on my face! Faith put me at ease & there was no discomfort at all! I was amazed! Dr Levine was wonderful too! He was …
My first time at Beach Eye Care and I was very pleased. I was concerned going in because of some negative reviews, some due to long wait times and a couple on exams charges. But, I also know that the dissatisfied are typically the most …
The Doctor and technicians were great. The scheduler seemed like she was just trying to get a commission. She informed me if I got the surgery my insurance covered my eyesight would be worse. If I shelled out 7,000 I would have !lost …
Today I went in to pick up my glasses , I saw Wendy she was so professional , sweet , and on point.
Been coming for 12 plus years. Love all the doctors. Entire family are patients here. One of the best things, the have weekend hours which is great for working individuals. They have an wesome selection of glasses also.
I’ve gone to Beach Eye Care for years and love it. Wendy was so fun and helpful with me picking out my first pair of readers.
Wendy was absolutely fantastic! She was very knowledgeable and took the time to help my daughter pick out the perfect pair of glasses.
I have been going to Beach Eye Care (Holland Rd) for a few years. The customer service is always great. The staff is always friendly and seem happy to help. I went in today thinking I would have to buy new glasses because I had broken my …
This place is horrible. The optometrists are usually nice and helpful, but the whole business is designed to capture as much money from their patients and their insurance companies as possible. They even upcharge me for a premium contact …
Never again will I step foot in a Beach Eye Care. Prices are horrible, half the staff was sitting around talking while people were still needing to check in, phone ringing off most of the time with nobody answering it. Out of curious I …
Dr. Neatrour is hands down the best. I saw him for a consultation for SMILE eye correction procedure. I was extremely nervous and excited. He explained everything in detail and I was scheduled later the same day for the procedure. I was …
I have been to Beach eye care at Kempsville location. The customer service from call center is very slow, impatient/rude, and careless. most importantly, it takes forever for the office to give a call back. Very disappointed, inconvenience, and not practical
I had such a great experience with Kat, who couldn’t have been more kind and patient with all of my blinking! We need more Kats in the world. Thank you Beach Eye Care.
I have always had a great experience at Beach Eye Care. Tierra at the front and the contact lens staff and Dr. Tang have all been great! I wouldn’t go anywhere else for my visit needs.
Dr. Neatrour performed Lasik and Smile procedure on my eyes on February 4, 2022. After one year, an additional surgery (cataract), and prescription glasses and readers, my vision is worsening with side effects such as dry eyes, nighttime …
Oliver was amazing and very patient as I tried to decide on my frames. Dr. Thang was through and great about ensuring I knew things to look out for my eyes and next steps for my health.
It’s been about a year and a half since my last appointment. The scheduling process was AMAZING. Faeryn took great care of me, even when I called back almost immediately because I realized I double booked myself. They changed it right up …
Heather helped me choose a pair of glasses. She also helped make the warranty process smooth. Heather cares about her clienteles and knows her product line. She is always worth waiting for when she is busy.
This office has a “cattle herding” vibe. Waited 30 minutes to be taken back just to be told there were still several patients in front of me. They will charge you for a no show or late cancelation yet ironically don’t care about their patients time. Too bad the patient can’t bill them for their wasted time.
Friendly people from the receptionist to the doctor. I felt very comfortable every step of the way. They explained the procedure completely. Sooo happy with my results. Dr. Jain is wonderful!
I have always had great experiences here. The doctors and staff are very attentive to my needs. The eyewear selections are great snd Wendy was very helpful with my latest pair of glasses.
I started seriously looking into lasik last year and finally gave them a call. I spoke with someone who told me about the smile surgery. I set up a consultation and upon being approved, I had my surgery scheduled for two days later. The …
Horrible practice. Had an appointment for 8:15, wasn’t seen until 9:10. The apt was for contact fittings, but I had a question for the doctor which I confirmed weeks prior that I didn’t need a new apt for the question. The front staff let …
Heather and the staff at Beach Eye Care (Hilltop) have once again taken care of my needs. They make buying Rx glasses (and sunglasses) a fun and enjoyable experience. They are always patient and willing to deal with my wacky schedule.
Wendy Ward has the best Customer service with a smile!! Very helpful with selecting my glasses. Loved the camera shot assistance 😊
Will definitely tell my friends and family that go to Beach Eyecare to ask for her on their next set of glasses!!! …
Sacha was a thorough professional. I couldn’t believe she had been a tech assistant— or whatever the title is of the person that preps you for the dr. —for just 18 months! I felt in good and capable hands at all times. So personable and polite too. A real pleasure to work with to solve my vision issues.
I had an awesome experience with this team. My Beach Eye Care Team Specialist was Wendy. She did an outstanding job of helping me navigate insurance coverage and costs, and helped me pick out a new pair of frames I never would have thought to pick for myself. This will absolutely be my go-to place for eye care.
I ALWAYS count on my visits with Dr. Le. She is amazing. She is extremely knowledgeable and takes the time to explain things in detail.
In the optical center Wendy was equally amazing. She made me very comfortable …
Dr.Alvarez was knowledgeable and had good suggestions. Wendy was waiting for me when I left the exam room. She was by far the most helpful, knowledgeable, and fun to work with. She showed me options I would not have found on my own. She …
Wendy in optician office is “ the best”! Absolutely love her. She is very professional and knowledgeable. Clearly knows what she is doing! Her interpersonal skills are exemplary… super friendly & kind! We have worked with her before and were delighted she help my daughter again this year 😘 …
I recently moved older members of my family to Virginia Beach to facilitate better care to them. One of the more important issues I had to address was finding quality healthcare. It has been very difficult to arrange for care with regard to …