Beacon Federal Credit Union

Beacon Federal Credit Union

Beacon FCU is a Credit Union serving Southeast Texas. We offer various financial products, Checking and Savings Accounts, Investments, Mortgage loans, Auto Loans, Personal Loans, Credit Cards, and more.

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Beacon Federal Credit Union Reviews ( 37 )

  1. I’ve been banking here for almost a year now and I could not be happier. I’ve never seen a group of people who love what they do so much that you feel it from the moment you walk in. Kudos …

  2. This was the most streamlined application and approval process I have ever had the pleasure of being involved. Thanks Claudia Cortez for your kindness and drive to get this done so quickly!

  3. Cristina C. at the CL HEB location is awesome! Always helpful, efficient, and takes as much time as we need when we go to the branch.

  4. I enjoy banking here. It’s a very welcoming environment and the staff is helpful. I’ve never seen a long line here, even during peak times. Would recommend to anyone.

  5. This Bank is Horrible I had a few Fraud Cases and because it was in that short period of time there cancelling my debit card privillages this is complete BS instead of helping you they tend not too and they make u seem like your lying …

  6. I sold a motorcycle online to someone I did not know.but he went through his credit union and the process was nothing but a piece of 🍰….Sharon Rollins works well with others..👍 …

  7. I always go back to the same Bank, located in La Porte Tx, great customer service. I would like to specially thank Ms Valerie Flores for always helping me out with my many questions, thanks for always providing me with help and tips on my credit.

  8. I am so thankful for BFCU!
    They’ve helped me so much over the years and Darla Tidwell has gone above and beyond to assist us with any financial need! I highly recommend this credit union! …

  9. Been with Beacon since they were Baytown Employees Credit Union. 20+ yrs. I love the way they remember you and have that family feel. Only thing I wish is for more ATMs. Or if they would not charge fee for using another credit union’s ATM.They dont nickel and dime you like banks or make you have unreasonable dailey balance.

  10. I’ve been banking with Beacon, (formally Dupont) fcu since the mid 1990’s. I moved out of state after retirement but kept Beacon at LaPorte as my bank and have always enjoyed 5 star serivice, just a phone call away and never had a problem with mobile banking or useing my debit card anywhere in the USA.

  11. All Beacon FCU’s are so great to work with and they have helped me get back on track when others deemed me “un-helpable”, so I will always be grateful and possibly a bit biased in their favor, but this bank truly treats you like a neighbor, …

  12. I started business with the Credit Union in 1991. They were GREAT, until they had a change in the upper managment. It was not long after that until I had problems with them. I’m not going to go into all the problems, but I will say watch …

  13. This is the BEST credit uion. The employees are so helpful & truly caring. I recently delt with Myra regarding a situation & she consistently followed up with me to the very end. Myra’s follow up skills are impeccable. Thank you Myra for …

  14. My experience with the Beacon FCU was excellent.Ms. Valerie Flores answered all my questions and assisted me with my financial needs. I look forward to being a long time member. Thank you again, Ms. Flores. You are a great asset to the Credit Union and should be commended.

  15. Thank you, Brittany, for your assistance with my banking needs! Brittany went above and above to assist me. She is an employee that provides excellent customer service and is well-versed in her field.

  16. I’ve been with Beacon FCU since 2001. I’ve done different loans and have several different savings accounts with them. I like they offer Apple Pay on their debit and credit cards. It makes it easy for me to make a purchase without digging in my purse for my card. I also like that the office in the HEB is opened later.

  17. I have been trying to get in contact with the debit card department for 2 weeks in regards to a refund that I needed because the place told me to contact my bank. I have been greeted with nothing but rude employees, and even was hung up on. …

  18. I have been bank with this credit union for 24years. I have always enjoyed the employees. Everyone has always been so polite. Recently I spoke with a lady by the name of Claire. I believe she works at the La Porte branch. She is absolutely …

  19. I have been a member of Beacon FCU for over 30 years and they are the best. My loan advisor, Claudia Cortez was exceptional and worked diligently to provide me with the best loan.

  20. I regularly call in my auto loan payments to Lizzie Ellis and she is the best! She is always polite with an upbeat,positive attitude. A great example of what customer service should be. She also handles my issues very quickly.Give that girl a raise!😀 …

  21. I work at a dealership from travel trailer dealership in Arkansas and we found this company to be more than accommodating to our needs. We had help the entire way through the process and Claudia specifically was instrumental in getting what …

  22. I called to make a payment today and spoke to Britney (sp?). The branch was having phone issues and we were disconnected in the middle of our conversation. She immediately emailed me to complete my payment process. Not long after she called …

  23. It took two weeks to get the loan officer to respond and by that time the boat I wanted was sold. Keep looking, these people don’t care to help you. Loan officer : Steven Clynes. …

  24. Worst credit union in Texas. Ran primarily by judgmental staff with a sour attitude toward their younger guests and that is consistent across all locations. Collections absolutely will not work with you any time you need help. You could …

  25. Around 6 years of banking with them and they won’t even take a single overdraft fee off and I got my first one in September. Won’t be banking with them further, there are better more forgiving places to put money. …

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