Founded in 1974, Bear Valley Community Hospital specializes in the areas of coagulation, hematology, microbiology and urinalysis. The hospital offers respiratory and physical therapies.
| Sunday Open 24 hours Monday Open 24 hours Tuesday Open 24 hours Wednesday Open 24 hours Thursday Open 24 hours Friday Open 24 hours Saturday Open 24 hours |
41870 Garstin Dr, Big Bear Lake, CA 92315
Where to start, the worst possible place to be … Tanya, Nicole, Megan, Jeff amd all the unqualified staff 👎👎
The hospital doesn’t follow doctors’ orders, constantly misplacing them, poor …
We had an emergency with our baby and this ER was so incredible. Everyone was reassuring, gentle and had excellent bedside manner.
Small hospital with big care!!!
Very clean and helpful
Worst hospital worst doctor.
Great little dive bar
Very thorough.
Horrible front desk people at the er
Caring employees, great hospital.
Clean professional and great doctors and staff
The rudest nurses especially the blonde one
Horrible accounting/insurance department. Go elsewhere or proceed with caution.
Thank you to the entire staff. Especially my RN Arina
Horrible if you can go somewhere else I advice you do. Doctor Heisman doesn’t know how to do his job right
Small hospital great staff. Thanks from the rib guy
Had to pay 1200$ of 2000$ bill sent to me for a 15 minute doctor visit and two anti-nausea pills
Always a pleasure to come here! The cafeteria is awesome! Really good food. No joke!
Big bear hospital is trash!!!!!! Worse place do not go there.
Ask before you get treated at this hospital.
The administration is very rude!
Dr services aren’t covered in most networks. It’s a scam. Which is sad they take advantage of sick people with no other choices.
Need a new hospital or need new people working there that care about their jobs. Fat chance that they will bill your insurance. They seem to favor the rich people who live here first.
Thank you Bear Valley ER for your kindness, compassion, professionalism and most of all being there for our community 24/7. You are all greatly appreciated!!!🤒😷🤒🤕 …
The place is dirty — floors, woodwork, old and needs painting. Don’t look at the ceilings – light fixtures have never been removed and cleaned.
Absolutely brilliant.Was on vacation and had severe stomach pains.They saw me straight away.They ran tests and gave me an ultrasound.Turns out I had a gallstone problem.They put me in an ambulance and sent me to Loma Linda for a Gallbladder removal.Cant thank them enough.
PCT hiker and chrons patient went in because of a flareup cant Express my gratitude enough for the care I received.
Worst nursing staff, EVER! Rude, no class, no bedside manner. If at all possible, go elsewhere! Don’t get sick in Big Bear!
The staff here are very pleasant. They work pretty fast. I’m grateful for their hospitality. Thank you!!! Bear valley community hospital
The ER is the worst place to go. Had a broken arm they said it was a sprian. Went to an other doctor down the mountain. Turns out I had to fractures on my arm.
Unable to answer general questions about covid-19 vaccine availability in spite of being referred there online. A waste of my time.
It was the worst hospital, and they were not care to let us to enter in the check in room, it took about 15 minutes to fill out the paperwork and there were no other patients except us.
Its ok for a hospital.
If you have a trama or major injury your in trouble !
Great for local referred stuff from primary Dr. Blood work, X-rays ect.
As a local of Big Bear Lake if I ever had a life threatening emergency I would die than to come to Big Bear ER. That should tell you a lot about this ER. Not to mention they ROB us blind . If you do come Big Bear ER get ready to sell your …
The employees at this facility exchange and discuss private medical information amongst themselves for their own personal enjoyment inside and outside the hospital. Legal action is currently being pursued.
I brought my daughter in and the staff was wonderful. Thank you for the excellent care she received.
Do not go here under any circumstances unless you are gravely sick or injured. Their accounting/insurance department is a complete scam. I was also told I was in network with Blue Cross Blue shield health care coverage and then was stuck with the bill. I got x-rays for a separated shoulder and a bill for $1200!!!!!
The nurses and doctors are very nice there took care of my baby right away but the RN Steve is rude seems like he isn’t happy to be there.. i dont know if he has anything against Hispanics,but he asked me if I understand what he is saying.. what an A-hole.. I speak English perfectly well..
I visited Bear Valley Hospital after an injury. I asked if they were in my network (Blue Cross) and they said yes. …
Prepare yourself for a pat on the back and large bill. They’re just trying to pedal pain killers. Cost me ~$1500 dollars for them just to tell me i should go to an actual doctor. …
Had the worst experience with this hospital ever!!! First thing that was said to me was, we are too busy and it’s going to be a long wait!! Very rude, who wants to hear that walking in an emergency room that could be life or death.. Waited …
I came here when I got some minor face scratch from snowboarding. Came in was hoping to get few bandage and be done with it. They asked for CT scan on me which I denied, then they just put me on a bed said will do some minor check up, which …
Great little hospital. Staff really cares.
Thank you all very much!!!!!!!!
very short staffed and they don’t have much equipment for a hospital. Most staff and nurses are very great but a few doctors need education with personal relations with wounded. I also wish they would not have to fly labor and delivery of …
Would give this place rating less stars but it will not let me do it. Dr Edward Perry and nurse Michelle. Dr told me to get help..thought that was what I was doing. Dr abuse emotional verbal. Stopped going to drs….only went to er because …
I’m pretty pissed off because A the damn lady X-ray tech must seem to WANT my daughter who is not sexually active to actually be sexually active. They asked if she was on birth control or pregnant. I said “no”, my daughter said NO..so from …
Deep cuts Friday, come for stitches, stay for the laughs.
My mom had surgery this morning, and everyone was absolutely wonderful !! Hospital is so clean, they are so protective and take care of everyone!!! They are phenomenal!! From the moment you walk in to the moment they are done taking care of you completely ❤️🙏🏼 …
One of the worst nightmares bringing a loved one here, there are incompetent, rude, disrespectful dont know anything about giving care to patients. They barely give you the time of day the doctors they have are a joke and the level of care …
I’m a retired firefighter and resident of Big Bear City but I must drive down the mountain to receive my Covid vaccine? What is our community hospital doing with all the does? Why can’t I receive my vaccine in Big Bear? Somebody should look into who is getting these?
Just last night I visited this ER. I won’t disclose my health emergency, but I will say that the staff handled my situation quickly, professionally, and pleasantly. Visiting an ER in the middle of the night while on vacation in an …
I had one of the worst medical experiences of my life here, yesterday. I am trying to schedule a meeting with the ceo and president of the board of directors. The drunks who work at the hospital keep trying to make me speak to an …
If you have any injury at all, or are feeling sick — DO NOT GO TO THIS HOSPITAL. Under any circumstance really, just don’t go here. This staff is extremely unprofessional and have a real lack of education. I have never once had a good …
Worst hospital in America. Go anywhere else bit here unless you are dying. My son had a tooth ache. We waited an hour. They couldn’t see us in an exam room so the doctor looked at him for 5 minutes. No X-rays, nothing, just decided he …
New Year’s Eve 2016 in the mountains for the holiday our 2 year old came down with a bad ear infection. After being turned away from the local urgent care, because they are “at capacity” for accepting children we made the trip to the much …
I would not go here. 3rd day of a stomach ache for my 13 year old son and we went to the emergency room. Doctor charged $972 for less than 15 minutes of a visit. Emergency room charged $992. Unbelievable exploitation is an understatement.
I experienced a severe shoulder injury while snowboarding at Bear Mountain. I visited Bear Valley Community Hospital and got exceptional support from Doctor Ulick. Not only did I receive immediate medical attention from him but he was able …
The hospital exists for RESIDENTS and an occasional problem with outside residents visiting our valley. Keeping this thought… during winter the focus of the hospital becomes “TRAMATIC INJURY ” from either Bear Mtn or Summit. And yet …
Took friend in with chest medical staff said (To 35 year sober person)“So you were up drinking last night!” That’s pretty judgy. Then left alone apparently you’re supposed to “holler if you need anything”. I feel like this could have been communicated earlier lots of staff just walked by not even a glance.
My son broke his wrist on his first tub and we went to the ER. I have never been more impressed. Everyone was kind. They were so quick, helpful and wonderful.
Thank you to the ER staff on 2/19/19 at 10am.
I would like to thank the staff at Bear Valley Community Hospital for their
professionalism and excellence of care.
I recently had surgery at Bear Valley Community Hospital and I was very …
ER doctor needs to stop trying to impress the staff with his stories and get in to see the patients. Waiting 3 hours while he’s out reliving his glory days! Get in and see the patients! That is your job! Save the story time for lunch breaks or after you finish your shift. Also, using profanity is very unprofessional for a doctor.
My elderly mom wasn’t feeling well during our weekend trip up in Big Bear. We called the paramedics, they promptly responded and with a courtious and efficient service they transported her from our resort to Bear Valley Community Hospital …
After getting a kidney infection I had no choice but to go to the ER. The nurses are wonderful but the DR that is on staff knew nothing. He wouldn’t give me an iv until my veins shrunk so far they barely could get blood. After hooking me up …
Came into the hospital with an obviously broken collarbone which was my reason for my visit. They proceeded to first take an x ray of the wrong part of my body, then gave me a second x ray from only one angle of my collarbone and told me …
I broke my leg skiing on Christmas Day.The hospital staff was professional and treated my fracture with a splint, but were heartless when I couldn’t find a ride to my hotel – Uber and Lyft had no drivers and I couldn’t drive. The nurse out …
I want thank the staff but especially nurse, Irina, for kind and compassionate care. She went above and beyond to make sure I was taken care of Thank you, thank you so much.
I dislocated and fractured a finger during a holiday weekend. I was amazed at how friendly and accommodating the entire staff at Bear Valley hospital was. The nurses and Dr. Sanchez were wonderful. They reset my finger and put it in a …
If I could give this place 0 stars, I would. I went in wheezing and chest pain. Saw Dr. and he said they would run test. Got my vitals, blood work, & X-ray. I didn’t see my nurse for like 3 hours. It would be nice if they give you an …
The only quality individual who actually cares at this hospital a.k.a. triage center, was the nurse/security woman who was a dedicated Raiders fan. I wish I would have got her name. She should be the CEO of this hospital based on customer …
As a doctor and nurse couple who had been exposed to BIG BEAR ER said to me, this hospital reminds them of a third world hospital where they’d been missionaries in Africa. Without going into detail just know you will receive substandard …
My roommate had to have emergency gallbladder surgery. The surgery went very well And she came home the next day. Fast excellent surgical care. I have also had excellent Experience with the Surgical teams. The ER nurses are quite good. …
I can’t even begin to express what an amazing staff and excellent care my daughter received from the moment we walked through the door the efficiency and professionalism saved my daughter . The staff went above and beyond leaving no stone …
This is the first time going to the emergency there ,and to be honest when I got there In the ambulance with my 3 kids they look at me weird saying really to themselves. It make me feel very awkward because they were having eye contact with …
For a resort town now owned by mammoth, you would expect to have an orthopedist on staff, or at least full time ER doctors, right? Nope. All ER docs are just on call. The one I saw for a whole 30 seconds had just woken up from a nap and …
The care was fine but their billing department is a disaster and clearly doesn’t know how to do their job or they are trying to get money from the patient…she literally was raising her voice and talking over me when I was reading their …
Been here for more than 4 hours, and I seen 5 other patients come and go.my child has autism and she is in pain and needs stitches,she is being a good girl,but I know the meltdown is coming.I ask the nurse politely 3 hours ago , about how …
I arrived at the ER Jan. 1
Severe sepsis with shock, acute cardiovascular failure and respiratory failure…I was diagnosed with bacterial, lobar and covid -19 pneumonia with hypoxemia . …
Too much to say. Go to another hospital. They sent my dad home with a catheter, no instructions on how to drain it, no written diagnosis. Urine blockage and diverticulitis. Bacteria detected. Spot on the kidneys. White blood cell count …
Avoid this faciliy! Poor quality of care and they overcharge! My son was a camp counselor in the area and the nurse at the camp could not give him antibiotics for a truly horrible cough he had for almost 10 days. On his day off, he drove …
I spent 12 hours in the ER in October with COVID. It was the worst hospital experience ever. They told me they didn’t have any pillows or blankets, I was given cold bath blankets. I was shoved into a tiny white tent and I was on a gurney …
When I arrived I immediately told the hospital that I have a severe penicillin allergy and requested a PCN band which is standard for severe penicillin allergies. They never put one on me and the results that I received today show that they …
Unfortunately, this hospital has not always had the best reputation in my circle. I left big bear in 1987. When my mom went in on New Year’s Day, my number one goal was to get her transferred somewhere else. She wasn’t stable enough to …
Worse hospital experience I’ve ever had. I got into a car accident, my back and neck were in extreme pain. They only let me sit on a bed for like 20 minutes and then said I have to get up for another customer. I told the nurse I’m still in …
I would take most of these reviews and the rating scores with a grain of salt. People who place reviews on these sites are usual the ones not happy with the care level. The majority who have had good care usually don’t place reviews. For …
We are vacationing this week and we brought my daughter in for an excessive fever. The entire staff was kind, courteous and caring with myself and my daughter. The front desk staff was very helpful and pleasant. The nurses were so gentle …
Huge shout out to Dr Steven Groke and the staff ! While vacationing here 4th of July weekend our son got very sick, we took him to the emergency room at 10:00 pm, the staff was very welcoming . We were made to wait outside in the car …
Came here after dealing with sickness for 3 weeks and everyone on staff was extremely friendly, caring, and empathetic. They took great care of me and took every precaution to make sure i was in the best possible health. This was by far the …
This is the Best E.R I’ve been to, I went in for an emergency and got some stitches on my index finger, the Dr was very professional, he took care of my finger in a way it looks “brand new” no scar or anything like that, everyone I have …
Came down with a serious case of food poisoning while on vacation. Became so dehydrated I couldn’t walk. The paramedics, nurses, doctors and ancillary staff were beyond fantastic. Thank you for your exemplary care!
I live in Big Bear and frequent the hospital for tests, etc. I have never had an experience that was negative. In fact, the doctors and nurses are the kindest I’ve known. I can’t think of a nicer place when in need, where everybody knows your name,
called 3 times and they refused to reference me to a “real” doctor. They tried getting me an appointment at the dentist? I called for a check up and asked for an appointment and they told me to go to the dentist? I didn’t say anything even …
My sister suffered a horrible snow sled accident on New Year’s Day. She lost control of the sled and crashed into a tree log. Unfortunately, that tree log had a piece of sharp wood sticking out and it pierced her upper thigh. She was …