The Behavioral Hospital of Bellaire offers acute care for adults, adolescents and children beginning at age six who are struggling with mental health or substance abuse issues.
| Thursday | Open 24 hours |
| Friday | Open 24 hours |
| Saturday | Open 24 hours |
| Sunday | Open 24 hours |
| Monday | Open 24 hours |
| Tuesday | Open 24 hours |
| Wednesday | Open 24 hours |
5314 Dashwood Dr Ste 300, Houston, TX 77081
Thank you Unit6 for everything
This place is alright by me, you eat damn good and you get treated in the same manor in which you act.
Unit 4
I recommmend this place everyone was kind. Shout out to the docter that i had (:
Thank you unit 4 for everything
Thank you Celeste on Unit 5
Thank you unit 4 for everything
Took great care of our daughter
Horrible how they treat people here.They stole my mother shoes she had to walk out with no shoes on.She had bruises on both of her wrist.
Under investigation by the FBI and the DOJ, do not walk through their doors without reading BuzzFeed reports
Terrible place, causes increased anxiety, stress, etc.
Terrible doctors, too long to discharge
Stayed here for a week and hated it.
Unit 4
My daughter was locked in there when there was a massive storm & when i picked her up this nurse was stuck in there & told me how gross the food was 👎 …
My girlfriend is admitted in this place and i tried to call her and they won’t let me because im not family
Professional care and support for health management issues, the staff were helpful, knowledgeable, and compassionate.
Thank you miss. Evelyn
At times it felt more like a pill factory and jail than a hospital. Most of the staff was friendly but others were rude.
Thank you Unit 5 and Celeste Discharge Planner
Thank you to all the staff members on U7!
Evelyn the discharge planner was amazing!!
Couldn’t get any assistance or compassion for my son, just scripted answers and the run around… And I have worked in the field for years… Smh… I pray for those with no knowledge of the process…
Don’t go to this facility staff is abusive and don’t care about ur illness I was beat up by five staff of the camera in my room told the nurse doctor and therapist and they all laughed at the whole thing
Really nice nurses.
I swear they held me hostage in here. THIS IS NOT A PLACE TO SEEK HELP , THEY WILL SUCK YOUR INSURANCE UP FOR MONEY LIKE A LEECH. They are in the business for profit
This facility and doctors are scary. They wanted to hold family member in a Zombie state with drugs. Do not trust this facility.
Thank you to Evelyn and unit 4 for helping my son
I wasnt given my clothes the entire stay even after I asked the staff for it.
They are the best. We deal with them almost every week. Hope all you will find the cure in this pleasant hospital.
This place GAVE my friend depression and anxiety. It’s ruined her life, and now she can’t even get documentation saying she was here despite calling this place every other day.
Thanks for all your helping me unit 4
I was treated with respect and dignity. I feel the treatment I received has been so very beneficial.
Thank you Ms.Evelyn for all you do.
WORST PLACE EVER! No one tries to help you out! You are never able to speak to anyone helpful everything they tell you is BS they make patients worst than what they are!!!!!!!!!! DO NOT GO THERE THIS PLACE NEEDS TO BE SHUT DOWN!!!!! AS YALL CAN SEE THERES NOTHING BUT NEGATIVE COMMENTS ON THE REVIEWS THEY ARE A PIECE OF TRASH
Worst place ever!!! Do not put your loved ones in this awful place! Dr. Rafique should have his so-called license taken away! They don’t even deserve one star. Stay away!!!!
I currently am still in attendance at this facility..It is a struggle everyday but the staff makes it worth while especially Mrs. Tammy in the outpatient center!
The stalk ignores you
The food was disgusting
I saw my dr at 9:30 pm after night meds …
Guarantee the higher star ratings are just staffs friends or those of the same color. I saw the disgust in their eyes whenever the staff looked at her. Sad that racism exists in this day and age.
My daughter was just checked in this place yesterday. Nobody keeps you updated on nothing!!!! They wont let me go back there to see her at all! I’m already regretting she’s here!!!!!!
This place is terrible my mom was getting treatment there and the doctor’s were terrible and the main Physican/doctor Threw away my moms EXPENSIVE PRESCRIPTION MEDS that she needs and takes every day and they treated my mom like crap!!! As a daughter I don’t recommend this place!
I was on unit 5 thank you Celeste for getting me into a group home
The WORST PLACE I’VE EVER BEEN TO AND HEARD OF! Dr. Rafique is the director of the quack pack!!! They will try and keep you against your will away from your family and friends! Take a warning and dont go to this place!!!!
This staff is rude, never answer the phones. We don’t get to visit our family due to covid, now we can’t even really talk to them because they never answer or get messages.
Literally got temporary trauma from this place DO NOT GO 😭 tell me why the girls had nothing on our side also we literally self harmed on the rocks like yalls place is so bad if you want help this place is not it …
Evelyn the discharge planner is amazing at what she does! Kudos to you!!!!
Don’t come here for help. You wont find it, but you will find terrible conditions, guards who will assault you and food that is in edible. (You wont see a raw vegetable period) Worst place ever.
Thank you unit4 for everything beautiful people and hospitality here
This place is horrible with their patients , don’t bring your kids out your family here. This place is so disrespectful, everytime I try to talk to the nurses or doctor they hang up the phone. The doctor is never there .
Thank you unit 4 staff for your help and support
Didn’t stay the full week due to certain family issues but this hospital was kind and for being 16 having my own room was a nice thing.
Thank you, unit 4 for taking care of my mother. Marie.
Staff was nice, could use more doctor communication and one on one therapy instead of just group therapy. Loved dance and yoga therapy however!
This hospital should be put out of business.
HORRIBLE PEOPLE
The people in this “health center” forced my special needs brother to wear the same dirty underwear for 3 days and never once let him shower!!!!!!!!!!!!!!! I am …
Unit4 Thank you for everything discharge lady Ms Evelyn Thank you Sweet heart!!
Thank you for a great stay! Thank you Ms Evelyn
I don’t recommend working here, even per diem. Read Glassdoor reviews – if employees are not happy, neither are the patients. By the way, Per Diem means you can’t deduct mileage for tax purposes.
Thanks Ms Everlyn from Unit 5 for everything…
This is the best hospital team and staff on unit 4.
This is the worst behavioral hospital that anyone can go to…. I reccomend none to get help or treatment from this place…. if someone has suicidal thoughts this is not the place to go…. their staff is terrible and their service is …
Thank you hospitalm for your job well done! Unit4 Rocks
Don’t go here if you plan on going back to work. I was here for four days and 12 days after discharge I still have no release to work. I am now losing my full time job because of the lack of care doctors here have for their patients.
Just walked out this place just had me sitting here I came to get myself help the lady came in from a “lunch” and basically played in her hair and said nothing after me and another person sat for a hour!!! Didn’t say nothing to us at all. I walked out rather fight my battles alone cause this is ghetto
Thank you miss Evelyn unit 4 for everything you did for me
thank you for taking care of my grandma. Evenlyn was very kind and helpful!
The worst I wish I could do 0 STARS
Thank you unit4 taking care of me like you did!
I have a family member there if I find out anything bad is happening there like medication without consent abuse harassment there will be serious consequences for staff and those liable…there are laws above the laws and justice beyond justice..
Unit 8 took good care of me especially the discharge nurse Tanisha😊 …
crooks banking on insurance money, creates diagnoses by drawing a graph on a paper, and then draws blood as if their is some medical science behind it. also witnessed young white female complain that staff/gaurd sedated and sexually …
Like the comment below me, absolute waste of time and money. Doctor did not care for my conditions, was selfish and self absorbed. He actually made me feel worse about myself and offered no knowledge or help I ended up leaving without any meds to help my conditions. Save yourself a trip and money and don’t come here.
Thank you Ms Celeste for being a great discharge planner.
This people locked my son against his will, they just keep him numb for 4 days I have to fight really hard on them to take him out of this hell I guess they do this only to charge more than $5,000 to my health insurance. I had to file a …
DANGEROUS! AVOID! LIFE THREATENING! Confinement in February 2012 was accidental and unlawful as I am not mentally ill. I have anxiety, depression and remnants of PTSD caused stress, an incurable rare neuroendocrine tumor with …
Thanks to all the people staff and Especially, Especially Miss Lillian and d all the doctor’s
Jessica rn was amazing !! So helpful and made me feel comfortable my first day being here.
Worst of the worst. Unit 4 is dirty and scary. Workers are rude and no doctors around. This place should be shut down. They are FRAUD!
I went in for alcohol detox, and was thrown into the cuckoo’s nest. Witnessed several violent mental out bursts, violent confrontations to staff members from clearly mentally I’ll patients. I had to watch my back because I felt afraid the …
Horrible place to work! The rude African nurses and the supervisors feel like just because they in a higher place they can talk to you anyway they want to! WRONG! The staffing coordinator is messy as can be! They have favoritisms in …
AWFUL on every single level! Do NOT go to this hospital/prison under any circumstance! If you go in voluntarily, they WILL keep you against your will, then falsify documentation to justify keeping you there involuntarily. Do NOT trust them. …
This place is horrible. They hold “patients” against their will for days before being given more Than ten minutes with a doctor. They force my friend to take lithium, after she is brought in from an abusuve household. The doctors take the …
Dr.Chen was very informational he explained everything in great detail and in a way i could understand.Also the midday nurse mrs. franca was very nice and kept me in the loop with what was going on. and there was a guy named Peter he was the best person there actually one of the nicest persons ive ever meet.
I developed post-traumatic stress disorder resulting from wrongful detainment at the Behavioral Hospital of Bellaire in the Spring of 2016. The contracted doctor (Dr. Raza) to whom I was assigned fabricated a psychiatric condition I did not …
Thank for caring for me when I needed it the most <3 shout out to Ms. Evelyn B!
Thank you Hospital for your great service! Beautiful Environment. Thank you Ms. Evelyn
I really appreciate unit 4 staff ms jay , Tiffany and especially ms Evelyn for finding me a place to go .
Terrible standard care of practice. Rude employees and management.
All the staff is very friendly, polite, and cordial. Excellent behavioral rehabilitation and fantastic discharge planning by Ms. Evelyn.
They received me when I was in crisis. I have bipolar disorder …Yes you have to be disciplined and meals in a hospital aren’t the best. I was admitted at 2am. The process took a few hours, but in comparison a other places….they solved my problem. Most of the staff is kind and Dr. K, despite of being rigid knows what she is doing.
It is so hard to get a hold of case manager or anyone for that matter to get the status of your loved one. Have called 7 times and unable to get a hold of anyone
Thank you behavior hospital Bellaire for helping me with my treatment. Thank you Ms.Evelyn!
Thank Celeste for helping my brother get into rehab! My family is very greatful.
I had to be checked into this place in the year 2015. The bathrooms were overly dirty and the staff were very mean. The only employees that were nice were the psychiatrists. I would not recommend this place to anyone unless all the other hospitals in Houston area are full.
I have a friend who was taken by ambulance to this hospital 6 months ago. After her release. She never got her file containing id..all the paper work to be able to get admitted. Been trying for days ..No luck. Vance me around from records …
BHB doesn’t deserve even 1 star! They locked my wife up and fabricated her medical record. Doctors and staffs are dishonest. We didn’t know about them until later on that Behavioral Hospital of Bellaire was under federal investigation in …
Don’t ever step inside of this mental prison or remotely think about transferring a patient there. It is the worse place on earth for so many aspects. We were asked to transfer our patient (from ER) to somewhere else because they didn’t …
Thank you to all the staff in Unit 4 for your support during my mom’s stay.
I would not recommend this hospital to any human being. I got hurt there. I’ve tried to have them contact me but have heard nothing. So now I’m gonna get a comment on here to ‘please send a message’ through the same way that I already have done. That’s nuts.
This place is a joke. The staff answers every single question with “I dont know“ and passes blame for the solution onto someone else, who then sends you to another person for them to tell you “I dont know”. I just spoke with a therapist …
My relative was locked up in this substandard hospital. They fabricated her condition and held her against her will. She was drugged with heavy medication and woke up with two bruises on her right wrist the first night. They fabricated her …
Thank You Mrs Evelyn for finding such a beautiful/ environment that you found for me
Its worth every penny that is paid out Sweet people living here and a cool House. Dad
Staff was amazing, I feel much better and would love to thank them in person.
Great hospital and very professional staff.
Thank you Ms Evelyn for all the good work.
Both times my kid has been there they have said they will do something to help him when he gets out. They never do. They say they want to help. Multiple people will tell you the exact same thing then not follow through. It’s awful.
The staff went by the stigma of my issues and they talked consistently to each other about patients while in the room with other completely different patients
They lied to each other about my behavior just so that i would continue getting …
DO NOT BRING ANY LOVED ONES TO THIS PLACE. They will keep them in there and will never let you have any communication with the doctors (stating multiple times that the doctor isn’t currently working and as soon as they’re supposedly there, …
The stay here was a wonderful experience. Between Dr. Chen and the hard working staff here at the facility it was easy to make a strong transition from the time of entry to discharge. The staff could not have been nicer and the facility stayed clean at all times. I would recommend this facility to any and all people looking for help.
My partner called this place today in a moment of need, seeking out help. The receptionist and the outpatient person by the name of “Venessa” were extremely rude, telling her she was acting crazy and other things before hanging up in her …
I had a friend that stayed there because because police took her there because they assumed she was extremely depressed. It’s supposed to be only for 1 day. But the court appointed attorney said she was going to show up to the hearing …
I am having the same problems as other reviewers in regards to getting information about my family member’s current state. It appears Dr. Cordona is coming up with reasons to justify keeping them their as a danger to themselves when I get …
Refused to keep me on medication that has worked for me for awhile. Very controlling and do not really care about your treatment and you getting better. Also refused to even consider accommodating you to certain conditions to make your …
I carefully read reviews and I will submit my honest and fair review about the hospital services after my son finish treatment. I am Keeping in eye on everything at this moment -admissions, communications, billing, treatment,etc. So far everything is normal and fine.
They handled my father’s illness very well and he seemed happy. Thank you. 😊 …
I was admitted there after a bad drinking experience. They lost my rings and when I tried to figure out what they could do to help out, they never returned my call. It’s been a year. This place clearly only care about money and made …
18yr old was referred from the hospital. He was heavily medicated and sedated. He showed no improvement. He currently is now in coma with brain damage. Do not take your lives one here if you want them to get better and live.
Thank you for helping my dad there he is doing much better I didnt think he would change but thanks to whoever the doctors are your medicine worked. #Unit4
I was devastated after being scammed by an impostor on the net. Also was having major family crises. This hospital helped me through some very dark times. I felt my doctor finally prescribed medications that worked. Have been looking …
Worst place
We just came to this place because we were told this place helped and gave therapy and we wanted that for my sister. They then lied about my sisters case they …
Thank you Mrs Evelyn for all of your hard work!! Thank you for taking care of my great uncle!!
I checked in my 13 year old son in November ‘17. The admissions process was “quick” & professional. We have used 2 other behavioral hospitals in Houston, this place is so much better! The psychiatrist used a med combination that is outside …
My 20yr old daughter called them for help and got an outpatient nurse named Vanessa. My daughter was very upset when she called and instead of Vanessa being a professional mental health employee, she told my daughter to stop crying or she …
So, currently my fiance is staying at this place. I received a phone call from one of the employees immediately asking if he had insurance. I received a call from my fiance a few hours later. My fiance told me that he waited to be admitted …
Luis, the phone operator, working nights is rude and very unprofessional. Not a good start.
One star rating is one star too many. Do not take your loved ones here
Please, please, please do not take a loved one to this hospital. Don’t even consider taking your dog or even your dead dog. What a terrible terrible place. The staff, all the way from the front desk to the doctors, are the very worst. …
If I could rate -5 stars I would. It is 3:30 in the morning and I cannot help but have nightmares of this prison/hospital I was kept in against my will… in 2015!!!!! It was my nightmare come true and I still have ptsd about it. I was …
No therapy sessions. No group meetings. All we did was smoke cigarettes and watch TV. I can say Pius one of the techs on the unit was very friendly and helpful, but the nursing staff won’t have anything to do with you, except passing out meds.
My son was admitted here. He suffers of pschizo effective with paranoid his case worker calls and says that he is being released. I questioned the treatment he received and she got rude. He was threatened by staff with bodily injury. His …
my loved one had a moment of weakness, the cops were called and he was taken to the hospital and from there he was sent to this place. i finally got a call from Deborah (case worker, i believe) 4 days later who said that he wanted to go to …
My sister was missing for a week she has schizophrenic and bipolar disorder we didn’t know where she was so on Friday we get a call to my grandmother from a lady by the name of Evelyn who said she was a discharge planner and was trying to …
8This place should be closed. They lie about everything. I went voluntarily and ask to be transferred to a hospital closer to home. I was yelled at by Dr Cardona and then they tried to have me committed. But he never allowed me to be …
I had a family member stay there for a week recently.
He said he learned more there than he has anywhere.
He had 2 different therapists, Brooke and David. He loved them both. He felt …
I went there for a week (about a month ago) before my parents took me out against medical advise. While I was there I got no help at all. They’d wake you up at 4:30 in the morning to do vitals and it was hard to go to sleep after that …
I want to thank Bellaire unit 4 and all the staff.Especially Ms.Evelyn.
My sister is admitted here after having suicidal thoughts and she wanted help, and she HATES it. She keeps calling us to get her out of there but staff doesn’t let us. They say it’s up to the doctor. They don’t even their own room. Please …
I have trauma from being here. They never gave me my meds on time and the nurses were just rude. Some of the techs were nice but it was only a few. Do not recommend this hospital. I am 14 btw so of course I was put in the juvenile ward. I’m …
This place & the staff are horrible. The psychiatrist Dr. Hughes in the women’s section 6 & 7 lied in one of our sessions, hoping to get a reaction from me. I verified with family about her accusations and confirmed she lied. Also, she said …
This is a nice facility the staff are loving and caring.and thanks to the discharge planner on unit 4.ms Evelyn she is very good.
I was very reluctant to place my child here based on the bad reviews. But we had a good experience and all the staff members I interacted with were very kind and helpful. …
This is the worst experience that my family has ever been through i had to stay on the phone for hours just to get in contact with my loved one they where not being treated correctly when they where in there and they complained to me …
My clients have always said nice things and thanks to Evelyn for the great job your doing and impacting in the lives of these individuals. We appreciate what you do
Thank you Ms. Evelyn for finding me such a nice group home. fast too! Everything was perfect!
The day my husband arrived at this location he, took a fall face first. I, was told he ( my husband) had been taken to Memorial Hermann s w and the did a scan and all my husband had was a bloody nose, when in fact my husband had shoulder …
Worst place ever! I couldn’t visit my daughter because of Covid. They never answer the phone. When they do answer they transfer for you to someone else. My daughter said one of the male staff was molesting kids. And NO ONE DOES ANYTHING! …
Lillian was so helpful in facilitating our discharge and provided thorough answers to my questions and necessary documentation to ensure a smooth reintegration for my individual. Thank you!!
My 17 yr old son recently spent 6 days in this facility after a failed suicide attempt. The reason that I am giving this facility 2 stars is because their communication is greatly lacking. For a family that is going through this tough time, …
This place is a joke. My son has been there for a week and because we have good insurance on him they won’t let him go. Nobody has spoken to him for more then 4 minutes, they have 0 clue he us still talking to the source of his problems and …
This is one of the worst hospitals in houston or surrounding areas to have to deal with. My mom was transferred here about 3 weeks ago and protocols their are still so strict. We have no clue how our familys love one is doing ,their no visitations and no way to know her condition yet .
My love one was treated very and went absolutely great. My mother is in a happy place. Great communication with the discharge planner.
I was depressed and suicidal. My meds weren’t working and I knew I needed serious professional help! I called and was transferred to Intake, Antoinette was kind and I told her the truth. She asked if I could come in today. I said yes I can. …
some of the staff was rude but it’s a good place to mentally heal an workout your issues when it comes to mental health they really do make an effort to help you.
After being here my mom tried to kill herself on medications that was given to her after discharge and was at Ben Taub a month and now can no longer remember my age(her daughter) and my two other sisters. Three months later she still can’t remember.
Thank u behavior hospital y’all are the greatest been coming there for year Ms. Evalyn is the greatest she is the most helpful when it comes to anything always humble and always polite keep up the good work would recommend to anyone
EDIT I finally, after years, felt safe enough to seek mental healthcare again. My therapist was appalled when I told her I’d spent time here. Even she knows this place is traumatizing. Do NOT send your loved ones here. Do not check yourself …
If there was a way to give this place negative stars, I would give them -100 out of 5. First of all, we were referred here by my loved one’s primary provider for suicide intervention. The provider called prior to our arrival to ensure …
Thank you unit 4 for all that you do. Staff one by one you are great. The hospital is beautiful. Thankyou for taking care of my father. Kudos!!!
My grandma was recently hospitalized there, her experience there was amazing. I would recommend this hospital to my friends and family. Thank you Ms. Evelyn and unit 4 for everything.
It wouldn’t let me edit my first review so this is an add on. Apparently my mom’s money and debit card were both stolen at this facility. Not to mention her phone was out of her purse and they didn’t give it to us upon discharge ! Why are …
Absolutely abhorrent care. They tried to scare me into submission by beating me “gently” except for the part where one of the technicians was choking me. I’m frustrated with Dr. Cardona not taking any initiative into uncovering whether or …
Mrs. Celeste from Unit 7 was phenomenal from beginning to end. Words can’t describe my experience I most definitely will recommend.
Horrible, Horrible place. Wife just got out today with multiple serious bruises and stitches above her eye. No calls or report in her release files. This Will Not go unanswered someone will be held accountable. Do Not take your loved ones here and if they are there Get Them Out.
This place needs a lot of work most of the nurses and techs are grest, others not so much… to start I was was kept on an all men unit for 4 days. Although Dr. Rafique could be a good doctor I think he should listen to his patients and …
Made alot of friends here. Nurses are supportive and everyone is awesome. It’s good to connect with people who are going through the same thing as you are.
Tanisha in unit 8 has giving the best customer service experience. This unit 8 has provided the top care mental health for patients. The unit has the best interest and care for the patients.
Do not look beyond the negative postings on here because I can assure you that their input is 100% correct. This location does not give any reports of how the patient is doing. Please know that this is a for profit business and their end …
My first experience ever at a mental hospital. This will be a lengthy review but very informative on the experiences that I had. (Taken by ambulance from ER due to extreme anxiety and panic mental breakdown and arrived at 12am.) …
To all who will see this ..My family member was missing for a few hours he left the house and was roaming the streets we was finally notified that he was picked up by cops and was taken to this hospital..Thank God he was found and OK..I …
THE WORST PLACE EVER! This hospital is under staff and the tech and nurse are to busy to listen to you. I was there for treatment I wasnt getting the treatment I needed Nusres did not listen to me or docotrs. It was very overwelming …
St Luke’s Vintage hospital committed my daughter to this awful place!! I was not allowed to see her or talk to her. They took her off ALL of her meds causing her to become psychotic!! She was stable when she left St Lukes and within 24hrs …
Thank you to all the staff on U7. Thank you Celeste discharge planner for your phone call today and your kindness.
The receptionist is the only person thats ever available when I call about my son & shes not helpful either. I would never in my life take anyone to this horrible place. The entire staff is unprofessional
Thank you unit 4 for taking good care of my needs! Good Hospital!!
Shut this place down! They discharged my cousin a week ago to a home and last time he was there they left him in the streets. I get he’s an adult but he is mentally ill. And Whoever the operator is that’s there RIGHT NOW is rude. She …
Absolute rip off of insurance. They half do their jobs will not allow you to even speak with your loved one. The insurance was billed for 10 days and half answers from the staff. I actually have to write a BBB complaint as well. A $800 …
People were great food could have been better.Thank you unit 4 staff
Thank you for all of the best customer care on unit5 and I really appreciate everything Evelyn has done for me and my family very professional and she smells really good too!! Great Experience I recommend any one needing help come the food and staff was great!!
Behavorial hospital of bellaire is an excellent hospital and very convenient to the south west area of houston. From the front dest staff, the nurses, doctors, therapists and social workers are extremely efficient, pleasant and helpful. …
This place is an absolute joke. They don’t give you the proper paperwork. We found out after a week of my daughter being there after I told them not to change her medicine that they faked verbal consent and added medicine. Had a very rude …
Thank you Bellaure hospital for taking good care of my brother Brian Sanford on unit 4. Thank you so much for everything unbelievable service. Thank you discharge planner Ms.,Evelyn!! Keep caring the way you do!!
My experience here at the hospital was a positive experience thanks to hospital staff on unit 4. I didn’t know where I was I went from not knowing where I was and being here I was able to normalize . Thank you so much for your hospitality …
Pre-Cvid. No one seemed to know about Serotonin Syndrome in 2018. Wanted to ask a Psychiatrist about my RX because I had an adverse reaction to the cold medicine I was taking. The on-call PC had no idea what to do and sent me to BHB to get …
Absolutely the worst customer service I have ever encountered. Disorganized staff leads to lost medication and poor service. Hung up on by a nurse named Linda for asking about a medication that had been dropped off and approved by one of …
This is the perfect hospital… They have took very good care of my son they have helped set up with the discharge and home set up..thank you so much..
My son was transferred from the ER to this facility. On the weekend the phone just rang and rang for hours. Finally when someone did answer they told me there was a power outage due to the people in the area having a block party. The next …
This place, I wouldn’t send a dog too! REALLY.
The staff is somewhat RUDE and for your mental issues go unnoticed, as NO ONE cares about your needs…periods, as I was there for what seemed like a century; …
Thank you unit4 and this beautiful hospital for getting me back to my family Thank you for my ticket!! Ms.Evelyn Thank you Thank you Happy Holidays
I was in Unit 5, if I remember correctly. It’s always been a pleasant experience for me.
My sister was being discharged from BHB, as she has no where to live except with relatives in Detroit, MI. At the time, the greyhound fare was too steep financially.. However, a polite young lady from BHB informed me that, they would be …
I was admitted here, 2 years ago. The trauma of how they handled it still sticks. They stripped me down and put me in scrubs and didnt even give me my clothes back until my parents had to beg them to give them to me. On top of it all, the …
Thank you Unit 4 all Thanks to Ms.Tiffany,Therapist Shalise and Discharge Planner Ms.Evelyn so professional.Dr.Cardona Thank you great psychiatrist
This was different than anything I have ever experienced before. I learned alot that I will use for the rest of my life. I hope that the ones that I met and we pledged together that we would quit drinking follow through with that pledge. …
We have had a positive experience with this hospital so far and i must say that i am truly impressed. They pick calls on time and give comprehensive feedbacks about our daughter every time we call. Also, our daughter’s doctor contacted us …
Not really pleased w/ this place. They misplaced my mom’s cell phone and we were told they wouldn’t mail it to us, we live 4 hours away from the facility! The nurses attitudes were very short, irritable and not welcoming. Our messages …
Evelyn called me to see if I had any questions if everything was okay. Gave me her direct phone number. And even told me if I ever have any questions please call me and I can help you.
This is not a hospital. They do not have any of the hospital protocol. I dont know how joint commission certified them. They do not have adequet staff to take care of patients. Nurses do not even know standard nursing rules. Stay away.
I requested my medical record. The lady never worked on it. It’s been 2 weeks, I was promised every day that she would call and have the cost to get the record ready. She never called.
If I could put a zero I would my son was in this facility and it was horrible he came home with a sore neck the beds are like concrete. And the staff is unprofessional the therapist from Louisiana is rude she need to know this Texas not …
The staff was very good to me they really showed kindness and care.very helpful! Very clean also.
I want to think the staff they all made me feel like I was a part of an extended family
My sister is in the behavior hospital of bellaire and the people that work there have a very nasty attitude for what reason I don’t know but they need to get it together because I’m calling the state on them
Behavioral Hospital of BELLAIRE is a great place to work. Wonderful staff and the Staffing Coordinator is so awesome, helpful and understanding!
This is exactly what we have been looking for in months. We recently had my Brother there thanks to Officer Ramos, who has been helping us in getting help for my brother we finally received the help we needed. I wish we would of known right …
The nurses were awesome the hospital needs more programs more structure the staff was great on unit 4 the discharge planner was terrific!! I got up in the morning and after vital signs were taken I spent my time in what was called the day …
My experience as a son trying to find help for my Dad who was going through a manic episode was professional, courteous, well informed, and expeditious thanks to the staff and doctors at this place. Mr. George always helped me on the phone …
My mom was a patient in this hospital and Ms. Evelyn and her staff did everything it was on there power to help her, she got her help and she keep in touch checking and making sure everything was working well for her she is awesome and we appreciate all her help
If you are looking for a place that will help your loved one THIS IS NOT THE PLACE!! They could care less about patients. My family member was sent here from another hospital which happens a lot more referrals means more$$$. My family …
Thank you for taking good care of my uncle he looks better than ever the hospital is beautiful and has a great atmosphere. Ms. Evelyn thank you for the extra mile and resou6you gave me and checking up on us!! Unit 4 is the Best!!
The administrator Evelyn was so helpful. She has gone out of her way to help us take care of our loved one. Even when he was transferred to another facility she has called to check on him and has called me to find out how he is doing. Such care is unusual in a hospital. She has gone above and beyond. I can’t thank her enough.
I would like to share my awesome experience with Ms. Evelyn Shaw. I had a client that was accidentally discharged from another facility to Bellaire Behavioral Hospital. Somehow the prior hospital manage to lose the contact information or …
i was hospitalized and spent a few weeks in their outpatient program after being in the inpatient for a week. i am very pleased with the way i was treated. the staff is knowledgeable, kind, and truly a blessing for the patients that pass …
The nurses and discharge staff on unit 4 were professional and concerned about my mental health. They made certain that my feelings and thoughts were taken for consideration. I felt like they cared about me achieving my mental health goals. I would return and recommend others! Keep up the great work Ms. Evelyn!!
My father has been hospitalized in their facility 4 times in the past year for mental issues. My mother now has Alzheimer’s and we are having a hard time keeping him in the home with a personal care giver. This week the hospital helped …
Going into my stay I was very anxious, but the nurses and techs put all my worries to rest. Out of all the employees on Unit 6 there was maybe one or two people who didn’t make an effort to show you that they cared. I met a lot of amazing …
This hospital helped me through a very stressful period. Thank you Ms. Dee and Ms. Tiffany from Unit 4. Also the Social Worker Ms. Evelyne who helped me find housing and the PHP program.
This is just to any techs and nurses that plans on working at this facility. DON’T. For anyone who plans on sending their loved ones here for treatment. DON’T. …
Nice staffing and comforting! Ms. Evelyn is very nice she was calm with me and good hospital
It was a good stay here I liked the groups Dr. Cardona was good with me Thank you unit 4 staff!!
The Behavioral Hospital of Bellaire was exceptional. The staff was very patient and professional. I would definitely recommend this hospital to my family and friends.
I tried calling my sister as today is her birthday, they told me i couldn’t speak to her as it was “room time” and to call back later, I explained I have work and this is the only time I could call and I really just wanted to tell her happy …
I approve of all the services I received from Bellaire Behavioral Mental Health., that was administrative to me thru my treatment plan I also want to thank Ms Evelyn.
This place is the amazing! After 5.5 years my son is on the right medication and doing great! Thank you so much unit 8 for taking care of him and actually listening.
This place is a joke. It is nearly impossible to get a hold of anyone for answers on patient info or protocol for the family. The employees who answer the phone as “advocates” are rude, cold, short answered and mechanical. No compassion at …
The hospital stay it was good, the nurses was nice and sturn but they were good and serious about their service. There is a lady name Mrs. Esther, she works on unit 6. Her strength was amazing and powerful. I saw strong points. I thought …
I came to pick up my husband’s belongings and was stonewalled by the nurses for 3 days on getting a form signed. I waited 2.5 hours until Evelyn, the discharge planner called me about his discharge. When she found out I had been waiting so …
I want to thank all the staff on unit 7 who took such great care of my daughter at the Behavioral Hospital of Bellaire. It is a great facility with caring staff, I would highly recommend this facility for anyone looking for behavioral health care services. Ms. Stephanie and Celeste Discharge Planner was exceptional thanks again.
I would like to thank Behavioral Hospital of Bellaire they took great care of my son. I recommend this hospital for anyone having mental health issues. I can say honestly, they are the best. And I would like to specially thank Evelyn for …
My father was admitted to this hospital from a nursing home. The staff took great care of him, took the time to get to know him, and addressed his issues with respect. When presented with multiple hurdles during discharge, which were not …
OK i was a in the in patient for a week and i just want to say i have gone to other mental hospitals in the Houston area. i will say this is the best facility i have been in. I believe this is a great place it helped me get threw all my …
– One of the patients was not an English speaker, and instead of getting an interpreter, another patient was charged with translating.
– One patient (who was there voluntarily) filed to be released. The nurses tried …
I was a former employee at the hospital, the nursing department was phenomenal especially the staffing coordinator Mr. Rodd Martin. He was always helpful and very passionate about his job. Overall he made my job easier and more enjoyable.
My daughter was in Bellaire’s adult unit not to long ago…the staff is friendly and the place isn’t gloomy like some others. The discharge nurse Evelyn kept me updated and found some helpful resources for aftercare. I would recommend this hospital to anybody including family and friends.
My father was sent to Behavioral Hospital of Bellaire from one of the acute care hospitals in the Texas Medical Center for care without anybody notifying us when he was moved which caused us a lot of anxiety. …
My stay here has been very pleasant all the staff is amazing….the program has done a great job as well the they offer classes to help you calm down. My personal favorite was yoga, and the kickboxing! And lastly I would like to give a …
My dad was a patient at this hospital for the whole month of April. Ms. Evelyn, unit four, was so helpful in finding the adequate care for my dad who has multiple diagnosis. She worked very hard to find the best fit for him. She put in so …
I want to thank all the staff on unit 7 who took such great care of my daughter at the Behavioral Hospital of Bellaire. It is a great facility with caring staff, I would highly recommend this facility for anyone looking for behavioral …
I would like to thank all the staff on Unit four for helping me to get through the pain and suffering that I have been through. Thank you so very much from the bottom of my heart. May God continue to Bless you and your families
I just had called and got hung up on my face which was rude I guess all I can say is don’t try calling if u looking to have a good day. You should let the lady upfront know to treat people on the phone better because that wasn’t professional at all.
Thank you for everything you did to make my mom feel good. She was at unit 4 , she felt so good , the staff is amazing. Thank you
DO NOT SEND YOUR LOVED ONES HERE ESPECIALLY IF THEY ARE MINORS!!!!! this place is absolutely disgusting. Children are abused here and not taken care of. My sister was supposed to go and told me all the awful things she overheard. About how …
The Bellaire Hospital was one of the nicest and cleanest place I think I’ve ever been to. The staff was fabulous, friendly and very curious. If something ever happened again Bellaire would be my first choice for sure!!!!
Best Psych hospital I’ve been to. They put me on the right meds. You’re treated like royalty here and it feels like you’re in a hotel. Not a prison unlike some Psych hospitals. They have great therapists and Psychiatrists.
I want to thank everyone at Unit 4 and Evelyn for helping my brother through a very difficult time. The doctors and hospital provided the help he needed and kept me informed of everything that was happening since I was not from the Houston area. Thank you And God Bless you
DO NOT SEND YOUR CHILD HERE!
the nurse staff is very friendly & understanding. Dr raza was TERRIBLE. he tells the children a date they are going home & then when the day come they don’t go …
My mother is 67 years old and struggles with anxiety and depression. Behavioral Hospital took good care of my mother while she was admitted here. Shout out to Evelyn for helping my mother feel better!!
If you don’t want to have to spend your entire day getting checked in, get there at 8am. It took them almost 12 hours to get me admitted, from getting from at 2:15pm and not being in my unit until 1:45am. The inpatient program itself was …
I received incredible compassion and assistance from Evelyn. She not only advocated for my elderly mother, she has kept me informed every step of the way. Evelyn has listened and addressed all of my questions and reassuringly guided me …
The nursing staffs, tech, Doctors and the case workers are extremely nice and easy to talk to. However, the business administration are hell to get in touch with after multiple phone calls and voicemails. They over charged us telling us …
Terrible experience for my mother. When we admitted her , which took more than four hours by the way because we were told conflicting information , we were told she would be immediately transferred to the women’s only unit. On visitation …
Would give 0 stars if I could. This facility is a joke! I called 19 times and left 4 voicemails in the first 2 days that my child was here. I just kept getting transferred to staff that never answered the phone. The child advocate was on …
If you really care about your love one, don’t send her/him to Behavioral hospital in Bellaire. They are the most uncaring, non supportive people I have ever met. There is a huge cover up in that place. We had to transfer My sister to a …
Unfortunately I tried to commit suicide. I was admitted into Behavioral Hospital of Bellaire. I was very afraid but I feel that the technicians and the nurses helped me feel comfortable as well as safe. I had the opportunity to talk to …
Evelyn Shaw is a Discharge Nurse and is awesome at communication. She offered excellent advice and suggestions upon my Father’s discharge. She is prompt to respond to calls. She is also very thoughtful, courteous and professional. I …