Offering free checking accounts, auto & home loans, mobile banking services & more! Open an account and view all Bellco Credit Union Colorado bank … See more
NEVER..EVER..BANK HERE…..CRIME AFTER CRIME….NO ONE CARES.AT ALL..MASSIVE CRIMINAL ENTITY RIGHT HERE..THEY LOST 10 TOO 20 THOUSAND $$$ IN MORTGAGE PAYMENTS AND REPOSED MY CAR AFTER THE TOW TRUCK DRIVER RAMMED IT ( THE CAR) INTO THE …
Horrible service. Internet banking process run like keystone cops. Terrible customer service for online and internet based banking services. Recommend you stay away!
very bad experience with this place still waiting on a resolution from them…. never get a call back …. mgr brandon in loan dept.. still has not returned my calls as promised complaint in to bbb someone please handle …
Horrible company do not do business with at all especially car loans i ran in to some hard times i tried to see if i could roll a coupple of Payments to the end of my loan.i was denied i missed a payment and they called saying they were …
1st time visit, I needed to speak to a banker. I was verbally attacked by 2 men, that did not even sign in. Banker didn’t do or say much, until I advised to check the sign-in book showing who is next. Online registration is 1k years old!!!! Worse credit union ever!!!!
Belloc appraisal was so wrong. It did not get how many bedrooms correctly. It missed 3 bedrooms. As a result, it cut my total square footage into 1/2. Their appraisal is a joke. I want to my money back.
Worst and rudest customer service I have came in contact with. They don’t care about customer nor are they willing to help over the phone. I am happy I closed my account due to how rude they are.
I worked for Bellco from September 1999 through July 14th, 2012 and I enjoyed my time there. I became a member and my wife also; we are still members with great service, and professional caring personnel.
I will never, ever do business with Bellco again. Today I needed to actually talk to someone at Bellco and , no matter what phone number I called, I got the same recording and after going through all the steps was told I had to talk to a …
Good luck trying to talk to a person on the phone. 38 minuets on hold is crazy to me. Terrible customer service you would think with Bellco being one of the biggest CU in Colorado they would have this figured out by now. closed my account never going back there again
We sent an application and support materials in the beginning of June, 2019 and was told that we will get the loan in 45′ days. Today is 9/15/19, a Bellco mortgage lady still asks for the information that we submited in July. Go figure!!!
This bank is the absolute worst. There phone system is horrible takes 25 min. just to get a human and then its pretty much it’s a call center whom they can’t answer your question. I have a car loan with them and I wish I didn’t. Don’t bank with them at all. The worst customer service EVER!
I LOVE Bellco! I have had such great experiences with them. They have always been helpful and kind on the phone. Not only that, but business has just been great in general. I would totally recommend this CU.
This bank sucks I hate this bank so bad they could help my dad because he didnt say they full name of my car. You cant ever talk to anyone because you have to go though computers before you talk so someone and then when you talk to them …
I lost my account a while back yet i am still getting bank statements and my account is no longer accessible. Do i need to call and find out whats going on or is bellco using my account without my permission.
I’ve been waiting on hold for 45 minutes. Really Bellco, what’s going on? Try to be a real Credit Union!!! I wouldn’t leave a star if zero stars was a possibility.
The Most Horrible company on earth! Every month its like pulling teeth just to make an auto loan payment! The website is like trying to invent the internet its so difficult to use, then when I call there # I get hung up on and transferred …
If i could rate this place zero stars I would. Been with them for not even a year yet and I have had the worst experience ever. I currently have a car loan with them and every month there is a problem. I have talked to many people and they …
I’d trust wells fargo over this place! Bellco is the absolute worst “bank” ever, and epitomizes everything wrong with banking in America. Again, Wells Fargo is a more trustworthy institution than this, you’re better off keeping your money under your mattress… at least YOU will keep YOUR money, instead of Bellco keeping YOUR money.
Literally the worst branch to exist. Third experience with the young man making making up his own “rules and policies” for why it is he could not complete any requested transactions. Just have to drive to a different location and any other …
I got a loan for car well the DMV made a mistake on the title and the DMV told me to tell bellco that they need to let the DMV know that there is some else s name on the title but they won’t all bellco did is repo. My car and told me I …
I use them for my business account and at every turn they are less than helpful. The locations are so inconvenient it’s like they want you to get a parking ticket. The corporate office shows up when you are trying to find a bank but you can’t do any business at that location.
Extremely rude branch manager in Edgewater, CO. My fiancé left her card in the ATM by accident. Came back 15 mins later and it was turned in to the branch manager. When asked to get it back with a valid ID and a transaction receipt from the …
Do not get your loan or lease through this company. They are awful with charging extra fees, making payments online etc. I even paid my vehicle off early and they charged fees for that! Every time I called to customer service there were long hold times and rude service.. even though we have had 3 vehicle loans with them!!
I submitted an online dispute on a charge from Redbox on 5/14/20. Sent documentation, comments, etc., was told on 7/23/20 that they would be forwarded an reviewed. On 8/4/20 received a statement from Bellco that due to lack of additional information they were going to discharge the dispute and pay Redbox, very disappointed.
Bellco offers the worst customer service I have ever had the misfortune of receiving. I took out an auto loan with the branch on Milwaukee Street while living in Denver then moved back home to New Orleans a year later. In order to …
Quite literally the worst phone services ever. I must talk to at least 3 people every time I want to pay my auto loan. I also have to jump through hoops to pay automatically. Come to think of it, at the moment I’ve just been on hold for 35 minutes to pay my auto loan bill, only to have been redirected. It never fails.
I got an auto loan through them from a dealership that was equally awful (Kelly Truck Center Lakeland, FL) they were never able to set up auto pay, calling customer service was a roll of the dice if you were to find someone that knew what …
We just spent 1 1/2 hours on the phone to disable bill pay on my wife’s log-in. None of the representatives knew what to do or how to do it and transferred us up and back between Acct Services and Bill Pay Support. Three of the reps …
We have used our local branch for two years, and have had no issues. The customer service style is chatty, so exchanges can take a bit longer, but I will take that over a souless corporate bank. We worked with them for a recent car loan and …
I had a previous loan with Bellco before and went fine This time around horrible. I will be looking to refinance a soon as possible. Lost my documents. Took way to long to process and send to DMV so I can get my title registered. Not impressed.
The online bill pay is awful. I’ve had several of my payees say payment was not received, or the payment was delayed, resulting in late fees. The website says the bill will be delivered by a certain date, but apparently, that is just an …
The worst customer service ever. This has been going on for two years when I was first diagnosed with stage III terminal cancer and couldn’t get any help from them to simply defer one months auto payment due to medical payments for …
Absolutely insane the amount of time it takes to get things done. Trying to change my name, getting a request from them to register my car and many other things. I understand it takes time to process but why does it take 2 months to to send …
We have been with Bellco for over 7 years. In the branches, you have amazing customer service, smiling faces, and all around great service. Since we been with them for so long and been happy, we went to them for an auto loan. We received …
Before I even fell behind in my car note I called explaining my circumstances and asking to defer a payment before it got out of control. They refused to do so. I still found a way to sell personal items and pay. Then you take $600 out of …
My husband and I have banked at Bellco for over 30 years. They have always handled our accounts in an excellent fashion. Over the years, we have used the credit union for loans (personal, auto and mortgage) and have found Bellco’s rates the …
I never right reviews, but I am baffled as to how little customer service this company has outside of their main offices. On hold for over an hour just trying to make a payment for my car loan because they can’t take it over the phone in …
Absolutely the worse customer service ever!!!! I have been trying to get away from this bank for the longest. I don’t know how many times I have spoken to them regarding my loan . Customer account notes are not properly taken. They take no …
Bellco told me I could get a 3 month deferment on my auto loan due to coronavirus then proceeded to call me each week after stating I was late on my payment.. Each person would say they would take care of the issue but still would get a …
My auto loan with Bellco closed Feb 12th. Bellco took out 2 additional a payments in Feb and March from my banks checking account. I can clearly see on my bank statement and that they took the money out. I have confirmed with 2 calls to …
Heed this warning people, for your sake, DO NOT USE THIS CREDIT UNION!! They are the most irresponsible, inconsiderate, incompetent credit union I have EVER dealt with!! I normally don’t write reviews, but in the 5 years I’ve had an auto …
I am a Car Dealer and it is extremely difficult to deal with Bellco. They have gotten to big for there britches! Every chance I get I switch my customers to a much more personable credit union. It’s a shame they used to be easy to work with …
I live in Phoenix, Az, and when I bought a new car from a dealership they made the loan through this horrible excuse of a credit union even after I told them I wanted it through Chase. It’s absolutely impossible to get a hold of anyone to …
I have been with Bellco for over 30 years. I have recommended Bellco to a great many people over the years. I received a call from their collections department saying i have a $160.00 outstanding balance on the $500 line of credit they …
I was under the impression that I paid off my auto loan (because I was told, ‘Congratulations,’ you’ve paid off your loan. You will receive your title within the next few weeks,’ and the appropriate amount had been withdrawn from my …
Since Bellco Credit Union services left Colorado and moved to Maryland a few years ago the customer service has dramatically gone down hill. We recently moved to AZ and in attempting to get my IRA transferred to a new credit union, Bellco …
I’ve been a customer here for nearly 25 years and was thrilled to the point of recommending them until about 18 months ago. I appreciate their community investments and the services and products are fine. But any time I’ve needed to …
Spent 2 months trying to refinance out home when others going elsewhere were done within 2 weeks. Nothing could be signed digitally to fill out the application. Who knows what my login for Bellco is anymore, I have called gone into the …
We’ve had a Bellco account going on 15 years now and are finally pulling the plug. While they typically have competitive rates, their customer service is abysmal. It takes forever to get anything from them via a phone call and especially …
While attempting to pay off auto loan, (I called the main corporate number), I was on hold for almost 3 hours. Customer service informed me the only way to pay off was to mail in a check. After mailing cashier check found out I could have …
I have been banking with Bellco for 4 years since moving to Colorado but am now deciding to close my account. I came across the rudest manager today in the corporate contact center. I originally called in to dispute a transaction and …
So they will write down your address where they were supposed to write your credit card number and then charge you a fee because they have employees that don’t know the difference. Embarrassing!
I’ve been with Bellco for a couple years and recently I had an issue with Zelle that is attached to my account. Someone hacked into my account and transferred $800 from my account to theirs!!! I filed a dispute because that was all my money …
(Translated by Google) I have not given my first car payment and I already have problems with them …
Good service
They really suck
WORST BANK EVER.
Eh
Has always treated me very well!
After all the problem…finally got resolved..
Horrible customer service. Absolutely horrible
They Could care less about anything to help the customer
worst customer service. I was sent to collection for no reason! NO one giving straight answer
The absolute worst company I’ve ever dealt with take your business elsewhere.
Zero communication with their members, rude, and unwilling to understand any kind of problem, even when it’s their own fault.
Not a branch but the atm I noticed have changed. Slightly faster
It is like that Amy Schumer episode where she calls the cable company when talking to Bellco customer service.
Don’t bother trying to call this Bellco office. You get menu purgatory and no human interaction.
Terrible bank. Through out the week. Nobody is answering my calls.
Could not locate the office. Went to my Bellco office on Mississippi in Aurora.
Delayed the process, would not assist in an emergency situation and showed zero empathy.
Worst experance I have EVER had with a financial institution!!! Avoid at all cost
I am a New Business Account, I am truly disappointed in
NO MOBILE BANKING for Business
Business Mobile Banking and Text Banking for Business???????? …
If you can’t work with these wonderful people, go try some other banks, you’ll beg them to take you back….
NEVER..EVER..BANK HERE…..CRIME AFTER CRIME….NO ONE CARES.AT ALL..MASSIVE CRIMINAL ENTITY RIGHT HERE..THEY LOST 10 TOO 20 THOUSAND $$$ IN MORTGAGE PAYMENTS AND REPOSED MY CAR AFTER THE TOW TRUCK DRIVER RAMMED IT ( THE CAR) INTO THE …
Horrible service. Internet banking process run like keystone cops. Terrible customer service for online and internet based banking services. Recommend you stay away!
With no prior communication they have had my account locked down for 4 days now. No one will call me back or email me.
very bad experience with this place still waiting on a resolution from them…. never get a call back …. mgr brandon in loan dept.. still has not returned my calls as promised complaint in to bbb someone please handle …
THIS IS NOT A BELLCO IT IS JUST AN ATM OUTSIDE THAT DOESNT WORK!!! DO NOT GO HERE AND WASTE YOUR TIME!!!
They have been fair with me so far. Bellco began at the height of the Depression. Figure best shot to weather this nightmarish maelstrom.
Horrible company do not do business with at all especially car loans i ran in to some hard times i tried to see if i could roll a coupple of Payments to the end of my loan.i was denied i missed a payment and they called saying they were …
1st time visit, I needed to speak to a banker. I was verbally attacked by 2 men, that did not even sign in. Banker didn’t do or say much, until I advised to check the sign-in book showing who is next. Online registration is 1k years old!!!! Worse credit union ever!!!!
Belloc appraisal was so wrong. It did not get how many bedrooms correctly. It missed 3 bedrooms. As a result, it cut my total square footage into 1/2. Their appraisal is a joke. I want to my money back.
Worst and rudest customer service I have came in contact with. They don’t care about customer nor are they willing to help over the phone. I am happy I closed my account due to how rude they are.
I worked for Bellco from September 1999 through July 14th, 2012 and I enjoyed my time there. I became a member and my wife also; we are still members with great service, and professional caring personnel.
I will never, ever do business with Bellco again. Today I needed to actually talk to someone at Bellco and , no matter what phone number I called, I got the same recording and after going through all the steps was told I had to talk to a …
Good luck trying to talk to a person on the phone. 38 minuets on hold is crazy to me. Terrible customer service you would think with Bellco being one of the biggest CU in Colorado they would have this figured out by now. closed my account never going back there again
We sent an application and support materials in the beginning of June, 2019 and was told that we will get the loan in 45′ days. Today is 9/15/19, a Bellco mortgage lady still asks for the information that we submited in July. Go figure!!!
This bank is the absolute worst. There phone system is horrible takes 25 min. just to get a human and then its pretty much it’s a call center whom they can’t answer your question. I have a car loan with them and I wish I didn’t. Don’t bank with them at all. The worst customer service EVER!
I LOVE Bellco! I have had such great experiences with them. They have always been helpful and kind on the phone. Not only that, but business has just been great in general. I would totally recommend this CU.
This bank sucks I hate this bank so bad they could help my dad because he didnt say they full name of my car. You cant ever talk to anyone because you have to go though computers before you talk so someone and then when you talk to them …
I lost my account a while back yet i am still getting bank statements and my account is no longer accessible. Do i need to call and find out whats going on or is bellco using my account without my permission.
I’ve been waiting on hold for 45 minutes. Really Bellco, what’s going on? Try to be a real Credit Union!!! I wouldn’t leave a star if zero stars was a possibility.
The Most Horrible company on earth! Every month its like pulling teeth just to make an auto loan payment! The website is like trying to invent the internet its so difficult to use, then when I call there # I get hung up on and transferred …
If i could rate this place zero stars I would. Been with them for not even a year yet and I have had the worst experience ever. I currently have a car loan with them and every month there is a problem. I have talked to many people and they …
I’d trust wells fargo over this place! Bellco is the absolute worst “bank” ever, and epitomizes everything wrong with banking in America. Again, Wells Fargo is a more trustworthy institution than this, you’re better off keeping your money under your mattress… at least YOU will keep YOUR money, instead of Bellco keeping YOUR money.
Literally the worst branch to exist. Third experience with the young man making making up his own “rules and policies” for why it is he could not complete any requested transactions. Just have to drive to a different location and any other …
I’m consider moving my business account to Navy Federal, or 1st Bank. Bellco’s answer to everything is “we can’t do that”.
I got a loan for car well the DMV made a mistake on the title and the DMV told me to tell bellco that they need to let the DMV know that there is some else s name on the title but they won’t all bellco did is repo. My car and told me I …
I use them for my business account and at every turn they are less than helpful. The locations are so inconvenient it’s like they want you to get a parking ticket. The corporate office shows up when you are trying to find a bank but you can’t do any business at that location.
Extremely rude branch manager in Edgewater, CO. My fiancé left her card in the ATM by accident. Came back 15 mins later and it was turned in to the branch manager. When asked to get it back with a valid ID and a transaction receipt from the …
Do not get your loan or lease through this company. They are awful with charging extra fees, making payments online etc. I even paid my vehicle off early and they charged fees for that! Every time I called to customer service there were long hold times and rude service.. even though we have had 3 vehicle loans with them!!
Seems like a consistent note on Bellco reviews, hang ups by customer service when having to deal with challenging issues. …
I submitted an online dispute on a charge from Redbox on 5/14/20. Sent documentation, comments, etc., was told on 7/23/20 that they would be forwarded an reviewed. On 8/4/20 received a statement from Bellco that due to lack of additional information they were going to discharge the dispute and pay Redbox, very disappointed.
Bellco offers the worst customer service I have ever had the misfortune of receiving. I took out an auto loan with the branch on Milwaukee Street while living in Denver then moved back home to New Orleans a year later. In order to …
Quite literally the worst phone services ever. I must talk to at least 3 people every time I want to pay my auto loan. I also have to jump through hoops to pay automatically. Come to think of it, at the moment I’ve just been on hold for 35 minutes to pay my auto loan bill, only to have been redirected. It never fails.
I got an auto loan through them from a dealership that was equally awful (Kelly Truck Center Lakeland, FL) they were never able to set up auto pay, calling customer service was a roll of the dice if you were to find someone that knew what …
We just spent 1 1/2 hours on the phone to disable bill pay on my wife’s log-in. None of the representatives knew what to do or how to do it and transferred us up and back between Acct Services and Bill Pay Support. Three of the reps …
We have used our local branch for two years, and have had no issues. The customer service style is chatty, so exchanges can take a bit longer, but I will take that over a souless corporate bank. We worked with them for a recent car loan and …
I had a previous loan with Bellco before and went fine This time around horrible. I will be looking to refinance a soon as possible. Lost my documents. Took way to long to process and send to DMV so I can get my title registered. Not impressed.
The online bill pay is awful. I’ve had several of my payees say payment was not received, or the payment was delayed, resulting in late fees. The website says the bill will be delivered by a certain date, but apparently, that is just an …
The worst customer service ever. This has been going on for two years when I was first diagnosed with stage III terminal cancer and couldn’t get any help from them to simply defer one months auto payment due to medical payments for …
Absolutely insane the amount of time it takes to get things done. Trying to change my name, getting a request from them to register my car and many other things. I understand it takes time to process but why does it take 2 months to to send …
We have been with Bellco for over 7 years. In the branches, you have amazing customer service, smiling faces, and all around great service. Since we been with them for so long and been happy, we went to them for an auto loan. We received …
Before I even fell behind in my car note I called explaining my circumstances and asking to defer a payment before it got out of control. They refused to do so. I still found a way to sell personal items and pay. Then you take $600 out of …
My husband and I have banked at Bellco for over 30 years. They have always handled our accounts in an excellent fashion. Over the years, we have used the credit union for loans (personal, auto and mortgage) and have found Bellco’s rates the …
I never right reviews, but I am baffled as to how little customer service this company has outside of their main offices. On hold for over an hour just trying to make a payment for my car loan because they can’t take it over the phone in …
Absolutely the worse customer service ever!!!! I have been trying to get away from this bank for the longest. I don’t know how many times I have spoken to them regarding my loan . Customer account notes are not properly taken. They take no …
Bellco told me I could get a 3 month deferment on my auto loan due to coronavirus then proceeded to call me each week after stating I was late on my payment.. Each person would say they would take care of the issue but still would get a …
My auto loan with Bellco closed Feb 12th. Bellco took out 2 additional a payments in Feb and March from my banks checking account. I can clearly see on my bank statement and that they took the money out. I have confirmed with 2 calls to …
Heed this warning people, for your sake, DO NOT USE THIS CREDIT UNION!! They are the most irresponsible, inconsiderate, incompetent credit union I have EVER dealt with!! I normally don’t write reviews, but in the 5 years I’ve had an auto …
I am a Car Dealer and it is extremely difficult to deal with Bellco. They have gotten to big for there britches! Every chance I get I switch my customers to a much more personable credit union. It’s a shame they used to be easy to work with …
I live in Phoenix, Az, and when I bought a new car from a dealership they made the loan through this horrible excuse of a credit union even after I told them I wanted it through Chase. It’s absolutely impossible to get a hold of anyone to …
I have been with Bellco for over 30 years. I have recommended Bellco to a great many people over the years. I received a call from their collections department saying i have a $160.00 outstanding balance on the $500 line of credit they …
I was under the impression that I paid off my auto loan (because I was told, ‘Congratulations,’ you’ve paid off your loan. You will receive your title within the next few weeks,’ and the appropriate amount had been withdrawn from my …
Since Bellco Credit Union services left Colorado and moved to Maryland a few years ago the customer service has dramatically gone down hill. We recently moved to AZ and in attempting to get my IRA transferred to a new credit union, Bellco …
I’ve been a customer here for nearly 25 years and was thrilled to the point of recommending them until about 18 months ago. I appreciate their community investments and the services and products are fine. But any time I’ve needed to …
UPDATE:
I was contacted earlier this year by a Bellco Manager named Jennifer Bobbin. She …
Spent 2 months trying to refinance out home when others going elsewhere were done within 2 weeks. Nothing could be signed digitally to fill out the application. Who knows what my login for Bellco is anymore, I have called gone into the …
We’ve had a Bellco account going on 15 years now and are finally pulling the plug. While they typically have competitive rates, their customer service is abysmal. It takes forever to get anything from them via a phone call and especially …
While attempting to pay off auto loan, (I called the main corporate number), I was on hold for almost 3 hours. Customer service informed me the only way to pay off was to mail in a check. After mailing cashier check found out I could have …
I have been banking with Bellco for 4 years since moving to Colorado but am now deciding to close my account. I came across the rudest manager today in the corporate contact center. I originally called in to dispute a transaction and …
So they will write down your address where they were supposed to write your credit card number and then charge you a fee because they have employees that don’t know the difference. Embarrassing!
I’ve been with Bellco for a couple years and recently I had an issue with Zelle that is attached to my account. Someone hacked into my account and transferred $800 from my account to theirs!!! I filed a dispute because that was all my money …