Bellco Federal Credit Union

Bellco Federal Credit Union

Bellco Federal Credit Union is a unique financial institution, set in a comfortable, family environment. We are a not-for-profit and member-owned … See more

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Bellco Federal Credit Union Contact Details

Bellco Federal Credit Union Reviews ( 170 )

  1. I really appreciated the patience of the two people who worked with me today and Friday: Alex, the Branch Manager and Brad, the Member Service Specialist, both at the Wyomissing branch. They took the time to first clarify what I needed and …

  2. Brad Harford
    Answer all my questions nice guy and really patient any questions you got he will give you an answer or guide you to it

  3. Don’t try to call this financial institution… No one seems to answer the phone..
    If you can even get passed the automated phone numbers…
    Worthless..!! Answer the dam phone !!!

  4. Always kind, always please tell and helpful, I have been with the same credit union for over three decades and even though they have changed hands, their service is still wonderful!

  5. We have been with Bellco for years ( ever since they were in the city) . They are on top of everything and extremely nice, I wouldn’t think of going anywhere else !!

  6. Great bank and the staff are Terrific they always have a smile on their face and greet all the customers as you approach the bank Tellers… They are great when you call them for any questions or concerns…

  7. I have been a loyal customer for years and wouldn’t consider any other place to do my banking, everyone is always pleasant and available to help with my banking needs

  8. Just went to Bellco to get a CD Ashley was terrific helped me and the entire transaction took less than 5 minutes Always happy with Bellco… Personnel is friendly and helpful

  9. Excellent customer service! They follow up where they should, and aren’t constantly trying to sell you stuff, like a bank would. They offer plenty of account options, too.

  10. I have been with bellco for about 16 years and they have always been polite and courteous and attentive to my financial needs and goals…the ladies at the counter are awesome and always greet you with a smile..

  11. I have been waiting for my check after closing my account over a month ago. They finally are going to resend one but need more paperwork from me again. They won’t except signatures by scan and since I have to mail in a physical copy I now …

  12. I have been a member for over 43 years since they had a tiny office in Dana off of Spring Street. Customer service is always excellent. Services offered and rates are top notch.

  13. I relocated and have been coming here to do shared banking . Every individual I have dealt with has been fantastic. They kindly greet me and provide all my banking needs promptly.

  14. i always use the drive up because i have problem with my legs .but for awhile now it getting longer and longer to get my stuff back .last week it took 17 mins and i was the only one in drive through. and i fill out my slip but sometimes it seems nobody looks at it.

  15. Top notch service, always a pleasure to walk in to the Cloister Ct. Branch although I hardly ever have to….their mobile app is great! Wouldn’t go anywhere else to do banking.

  16. Very friendly and helpful staff! I had to bring my toddler to open an account and they were very patient with him and the banker tried to keep him occupied while we were signing papers. I was very pleased.

  17. Set up my first checking/ savings account with a credit union . Priya Patel walked me threw everything easily an answered everything I need to know. Would recommend seeing her to anyone! Glad to be apart of this branch

  18. Brad was very kind and helpful. Answered all of our questions throughly. He also gave us good ideas. I would refer my friends to him directly for assistance.

  19. The website is the worst website I have had to deal with. Whenever I am trying to enter my login, I get a popup asking me to review the website. This is the most frustrating thing of the website. Please get rid of this popup. Whenever I …

  20. Great Bank! They were there for me since i was 18 with no credit, I applied for an auto loan and they were the first to help me after getting denied by others. for that i will always stick with MY Bank!!

  21. Not the best….not the worst. Sure wish managers wouldn’t eat at teller’s windows while helping them reconcile their drawers. Kasasa is not for me. I will never use a debit card 12 times a month. No interest on checking and no free coin counting if no Kasasa.

  22. We’ve met with Brad on several occasions. Each time, Brad handled our needs with the utmost courtesy and professionalism. He answered our questions clearly. Thanks again for everything, Brad!

  23. What a horrible lender was sending online payments for a year, I had an extra digit on my account for payment they kept accepting payment then sending it back. I kept calling them after about the 4 th person they caught it. …

  24. The customer service at both the Wyomissing and West Lawn/Sinking Spring locations are great, always greeted with a smile. Were very helpful with my auto loan and with opening my teenager’s first bank account

  25. It is a pleasure doing business at BELLCO. Everyone is so friendly and they always have a smile on their face. No request is too big or small. Many of the people working know the customers by name.

  26. I always have a positive experience when I bank with Bellco. The workers are friendly, pleasant, and thoughtful. Banking with Bellco is easy and effortless. Banking with Bellco is like banking with the best.

  27. My boyfriend and I came in to see Brad Harford in the Wyomissing Branch and to open a new checking account. I had worked with him before. After talking with us, he was able to set it up on an account that one of us already had open and simplify the process. He gave us other options to think about too. Thank you Brad..

  28. Bellco works with members to solve problems. Helpful and friendly staff. I’m a member since 1966 and have always had the help that I needed. Thank you for being there. And a shout out to Christy at 724 location extremely helpful.

  29. I have been a member of BELLCO since I could have an account under my mom. It’s been about 20 years and now I have my 2 kids accounts under me! I love the locations, the friendliness of the staff, and the Mobile app!

  30. Bought a new vehicle and the dealer set up financing with Bellco fcu. When I got my paperwork for my loan it read that I get 6 months of car washes from Mr. Car Wash (formerly Cloister). …

  31. I have been a member for more than 22 years, having had several loans over the course of those years, as well as checking and savings accounts. My experience in dealing with them had been nothing but stellar. The staff has never been anything but courteous, kind, professional, and honest.

  32. Bellco is easy, fast, and genuinely cares about its customers. I started here at 18 years old because of my mom’s reccomendation, and I haven’t looked back since. No complaints whatsoever!

  33. Brad at the Wyomissing office was very helpful and very professional. My husband and I are very appreciative of him. I would definitely recommend Brad Hartford at the credit union.

  34. A ton of my friends and family bank through BELLCO! We love them!! Super friendly staff! Easy mobile banking! And they don’t look at you crazy when you need $100 in change! Love love LOVE!!

  35. I’ve had a car loan through Bellco and they have great, competitive rates! I am never disappointed with service when I go in! All staff are friendly and great when I have questions! It’s a great place to bank with!

  36. I’ve been a loyal customer with Bellco for nearly a decade, used them for various loans etc. I’ve had a small amount of money ($8.20) in my account to keep it open for future business. Recently I was mailed a statement that had 2 made up …

  37. Been member since 1964 and even when I lived away I continued to do all my banking thru Bellco it was easier than dealing with local bank. And in today’s world mobile deposit it great

  38. Worst “bank” I have ever been involved with. They love to give fees for everything. Even the most redundant things. I have received attitude from the folks I’ve spoken to on the phone and a lack of caring for their customers. If you’re …

  39. I have been coming here for years and never had an issue. I like going in to the bank when I can get there. The staff is always nice and willing to work with me. I don’t have many other bank experiences but I like Bellco the best.

  40. My bank card was compromised and I was beside myself worrying about what would happen. Kerensa put my mind at ease and helped get everything fixed for me. I will recommend Bellco Credit Union to all of my friends and family. Thanks everyone for getting me through this.

  41. We have had a great experience working with Bellco for our business’ banking needs. Fast service, knowledgeable employees, and we felt welcomed from the start!

  42. I move from Puerto Rico 2 years ago and my first and only bank account I have is with them (Bellco). They have people who speak in spanish and I can use my account from P.R. with them too. So for me Bellco Federal Credit Union is a Good Bank with awesome people.

  43. Brad Hartford provided exceptional service when assisting me with various inquiries. He always called me back timely and answered all of my questions. Much appreciated!

  44. I have been banking with them for quite a few years. They are always nice and friendly. Very helpful and knowledgeable. I can honestly say that I haven’t had a bad experience unlike the bank i was with before Bellco.

  45. I opened my first savings account here and I can’t imagine banking anywhere else! Everyone is always friendly and helpful, making it feel like a small establishment. However, Bellco offers resources like a major bank! Love it here

  46. Bellco employees are incredibly friendly & knowledgeable. Always willing to help with your financing needs! I highly recommend Bellco to friends and family.

  47. I highly recommend Bellco Credit Union. We recently were recommend there to help us through some financial issues. We worked with Brad Harford. He went well above any person we have every worked with. He answerd ever question and in a very timely manner. I highly recommend Bellco.

  48. I have my car loan through Bellco FCU and I love them! I have a great rate and it’s so easy to pay online. The online page is very easy to navigate through. I’ve only been in the office one or two times, but every time they were very nice and more than willing to help me figure out what I needed to know!

  49. I’ve been a member for 30 years from their days near Dana on Front Street! Hassle-free banking with no insane fees for this, that, and the other thing like most banks. The app is super helpful to keep track of funds, transfer $, and let …

  50. I’m so thankful for Bellco, otherwise I would not have the vehicle I have now! My credit wasn’t the greatest and I did everything on my own and really wanted a small SUV for my family, Bellco was able to work with me into making my dream …

  51. I always have a great experience using Bellco. I have been using them for decades and never had any problems. And a big thank you to Brad for the painless loan process!!!

  52. I have been in Finance and Banking for 44 years. I have never met a more unprofessional group of people than those that work at Bellco. Loan decisions took for ever and in all instances were based on inadequate data that the Underwriter assumed or used worst case scenerio underwriting models. Don’t waste your time here.

  53. BELLCO has been my bank for over 30 years. They provide OUTSTANDING customer service. The employees are friendly, knowledgeable, professional and are always happy to help you. I love BELLCO and would never switch to another banking institution!!!

  54. It’s great having a local credit union. The previous one I had only had 1 main branch outside of the Berks area and was inconvenient. From mobile banking, website and in person, I have always had a good experience. When my bank account was compromised, they resolved everything the very same day. I couldn’t be happier with their service.

  55. Brad Harford was very acknowledgable and helpful in opening a couple accounts for my children and myself. I am extremely happy with this switch and excited to start banking with a credit union that looks after your best interest.

  56. Words cannot express how happy I am to be a member of Bellco FCU! The staff here in Wyomissing is always so helpful and kind. I love how low the rates are (especially the fact that I can use my card in Europe, with minimal fees). Since I …

  57. Matthew from the insurance department was an amazing person to work with. Even though the outcome wasn’t what I wanted, he made it very pleasant to speak to. He was very thorough and detailed of everything that needed to be done.

  58. I refinanced my home thru Bellco a year ago. They told me to do a home equity loan and payoff my old 30 year mortgage with Wells Fargo. The fees were very low doing this. They put me in a Kassasa checking account where it makes $15-$20 in …

  59. I have been a member of BELLCO most of my life. Customer service is great. Last year when my son was leaving for the service, they really helped us navigate what he needs while enlisted to protect his account. Highly recommend!

  60. I have been with bellco for a few years now. Had an auto loan through them and paid that off and then eventually switched all of my banking over to them. The service is always pretty quick. Their app is user friendly and I can deposit my …

  61. Bellco has a great mobile app that lets me track balances, transfer money, deposit checks and even temporarily block my debit card. This feature completely saved me when I left my card behind at a retailer while on vacation. I turned off …

  62. I have nothing but good things to say about Bellco! When I had questions on my vehicle loan they were very attentive and nice to me. Whether it was by email or phone I always was talking to someone very friendly. Will recommend!

  63. I love Bellco! Fantastic community credit union with knowledgeable and friendly employees who really care about providing great service to each and every member. Plus great loan rates and rewards checking accounts. It’s the only place I bank!

  64. Jonathan Reigner goes the extra mile, he always made time to answer our questions. We came in a lot because we had a lot of questions lol. He’s very honest and upfront and doesn’t steer you the wrong way. He has patience of gold. Excellent …

  65. We originally came to Bellco through a car dealership when purchasing a car. Since then we have made this our primary bank and added another car loan. They make banking very easy. They are also very nice and very willing to help every time we visit the branch.

  66. I have been a member of this credit union for many years . The employees are friendly and caring and always there to help you and teach you if you need it which I did with setting up my Bellco app and how to transfer money from one account …

  67. My name is Felix, and I have my car loan through Bellco FCU thank you to Maria Fisher. Her and her team are so nice I love them! I have a great rate and it’s so easy to pay online. The online page is very easy to navigate through. I’ve …

  68. Bellco staff of is always pleadant and willing to help you whether you’re on the phone, in the drive through or in the office in person. I had a fraud alert last year thanks to helpful staff it was caught quickly so it didn’t turn into …

  69. I’ve been with Bellco for several years now. They helped me get my first used car loan, which really helped at the time. The staff are always friendly and their customer service has been great in my experience. Pretty happy with my experience so far!

  70. When we first moved to PA in 2016, I spent many hours checking out banks and credit unions. This particular credit union was my first choice – not only due to their offerings and programs but the staff was AND continues to be helpful, …

  71. I have been a member of Bellco Federal Credit Union for the past 10 years. I have always enjoyed their professional service, friendly staff, and low interest rate loans. I look forward to continuing to use Bellco Federal Credit Union for all my banking needs. Thank you for being part of our community Bellco Federal Credit Union!

  72. I have been with Bellco for over 15 years and it’s always been a wonderful experience! The staff is very friendly and takes the time to get to know who you are as a customer. The loan rates are also always wonderful! Definitely a great place to do you banking in Berks County!

  73. They have refused to cash at least three checks I have written for a car loan. Causing me to pay a late fee. Today, is was because they couldn’t tell if the payment said x amount and 33 cents or 38 cents. The payment is for x amount and 38 …

  74. I have recommended Bellco FCU to many friends and family! Not only do I love there Kasasa checking account we recently did a loan application to refinance our vehicle and Brad went above and beyond refinancing not only the vehicle but …

  75. I love Bellco. I’ve been a customer for about 5 years and have never had an issue they couldn’t immediately handle. Never had a negative experience. All the tellers are polite and friendly and make you feel at home. My only issue is the …

  76. I been with Bellco for Years now and I say they been so nice and helpful! They also help make dreams come true! Like they help my Husband manage his money better and save money for our home we bought in July❤️ Now we will be saving to make …

  77. The employees at the Wyomissing branch helped me when my other bank refused. Even though the issue was my fault they did everything they could to help me. They showed great customer service and empathy toward my situation without making me …

  78. I’ve been with Bellco for about five years now and absolutely recommend this credit union! My whole family is with this credit union as well, and feel the same exact way. None of us has had any bad experiences thus far. If you are looking to get out a bank and try something new, give Bellco a shot!

  79. Brad was very knowledgeable, courteous and gave us the answers we were looking for. My Husband and i are Looking forward to working with Brad in the future and banking with Bellco.

  80. I have been with Bellco for about 2 years now.. On my initial visit to the branch I met with Angela Mayhew as I was looking for a good rate on a new car loan! Angela was extremely welcoming and very explanatory on what she could offer as …

  81. I became a Bellco member about a month after I graduated high school in 2014. It was the first bank account I ever had and I wouldn’t ever imagine going anywhere else! The mobile app is practically my lifeline for so many different things, …

  82. I’ve been with Bellco for a few years now. I came to them after having problem after problem with other financial institutions. They helped me get my accounts open and opened a Kasasa Checking Account for me which means I get money back …

  83. I’ve been banking online for years, but still wanted a local brick and mortar to stop at for deposits or to inquire about loans, savings for my daughter, etc. The staff at Bellco FCU are awesome and very friendly. Their banking is easy, …

  84. My wife (who is the brains when it comes to money) and I opened our first account with Bellco over 15 years ago. During that time we have used almost every option the Credit Union offers; HELOC, Savings, Christmas Club, Car Loan, Checking, …

  85. Went into BELLCO for a loan to purchase a boat trailer. I was greeted by Brad Hartford whom was very pleasant to work with and very knowledgeable about the loan process. He helped me through getting a personal loan and filling out all …

  86. Our family recently worked with Bellco Federal Credit Union to complete several transactions. The process was easy and stress free. Brad guided us through the process and was very professional, courteous and helpful. Thank you!!

  87. Bellco has always been an institution of professional individuals… Brad assisted today securing my HELOC. Outstanding job by all those involved. Thanks again…

  88. Quick auto loan approval process!l and good rates! They worked with the dealership quickly and I was in and out in less than an hour! Frequent communications about Bellco and what they have to offer but it’s not too overbearing. Some …

  89. I love Bellco! Everything from the community involvement to member experience is like no other in Berks County. The employees are always friendly and willing to assist you in an efficient & timely manner. There are no minimum balances or …

  90. I’ve been with the same credit union for 32 years. We noticed a change as they became just too big for us. I looked at reviews and rates of credit unions in the area and visited Bellco in Wyommissing. They beat all the rates I was …

  91. I have been a Bellco customer and customer of prior credit union that was acquired by Bellco since 1982 and have enjoyed many of the good services that they provide. However since I use the online service sometimes several times per day, I …

  92. My husband and I met with Brad in the Wyomissing office today. We appreciated the time he spent with us and his willingness to discuss all of our options with a variety of banking needs. He was able to answer any questions quickly and efficiently. We look forward to working with Brad and Bellco for many years to come.

  93. My wife and I have been members of Bellco FCU for many years. We moved out of state in 2018 but continue to use Bellco as our main financial institution even to this day for both savings & checking. As for customer service we have found …

  94. I moved to AZ, We used shared banking. As my husband didn’t like debit cards. As soon as iraveled back to PA, I visited the branch. We discussed options. I was very excited and pleased how easy we could add a checking account and the debit card. Very satisfied with services over the many years we have been members.

  95. I went for a refinance loan for my car and felt with Brad Hartford. I just retired and the loan process was more difficult then I’ve experienced at anytime in my past. However, I found Brad to be very empathetic and patient with my …

  96. Run, don’t walk away from this institution. Employees will admit to a mistake being made and then the following day attempt to blame the customer. I have never been so disgusted with an institution and the lack of people skills it’s …

  97. In an awful time of grief and loss our banking assistant Brad walked us through the process with kindness, patience and understanding. This is a great tribute to Bellcco’ s commitment to customer service above and beyond the routine!!

  98. Brad Harford was friendly, professional, and highly informative during my loan experience. He made himself available for any questions or concerns, responding quickly and thoroughly every step of the way.

  99. I have multiple accounts open with BELLCO but this day I opened a joint account with my wife. We were both appreciative of the exceptional service. Brad answered all of our questions, we understood everything and he didn’t even know he …

  100. My wife and I had a very good experience with Brad! He made our loan process so fast and easy! We would definitely recommend him to all who need a loan!! Thanks again Brad!

  101. During a recent visit to Bellco FCU,
    I requested determination of an involved transaction related to my credit union holdings. This transaction, though a bit complex, was completed very smoothly …

  102. We just joined Bellco and so far could not be happier! Brad was incredibly helpful and informative. He got back to us with a question he wasn’t 100% sure about the next morning (and we were there late the day before). Looking forward to a great relationship with Bellco!

  103. I have been a member for about a decade now and I can honestly say I only have good things to say about Bellco. They’ve helped me build & maintain credit, get loans and understand my finances better. Brad is my go to member service specialist, he’s so kind & great at his job. I recommend him to everyone!

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