The worst when it comes to billing, there was a double charges, when I called the rep was condescending. Looking forward to talking with a supervisor. If I had an option of no star, I’d select that option.
Great experience, super friendly people. Did a great job explaining everything. Very professional but not cold bedside manner. Sure felt like I was in great hands 100%.
There after an accident that partially amputated a finger, I was impressed by the combination of compassion and professionalism in every one of the staff involved with my care (7?). Dr Lilly was outstanding as was her PA Chris. I doubt you could find better in Oregon.
All of the people here were super friendly and helpful. I had an outstanding experience in my one visit here. The nurses were very caring and solicitous, the anesthesiologist was great and my doctor was great. Highly recommend this facility!
I re-tore my ACL June 1st 2016, being my second injury I was ready to get in and get the ACL repaired. My previous procedure was done out of state in a hospital, I had to spend two days in the hospital for recovery due to the anesthesiology …
Edit2: day of doc consult. I arrived early for my 3:45 appointment. It is 4:05, 20min later and I am still waiting. Hallarious concidering the HUGE issue this place had with 5mins. BUT the doctor is really sweet and knows a lot about what I …
This place has the worst communication. They need to dust off their STANDARD OF CARE and Discrimination Act.
Unprofessional and I am so very disappointed in so much of the medical care in …
Had a really great experience. Was very impressed with the staff – from check-in through the procedure and discharge. Everyone was very friendly and genuinely interested in making sure I had everything I needed for a successful outcome. Thanks Bend Surgery Center team!
My mom had a procedure here last week. She was nervous about having it done, but the entire staff here was fantastic. They were very patient with her, answering her questions, comforting her, calling her afterwards to see how she was doing. …
At 53, this was my first surgery and anesthesia ever. I had a torn meniscus. Saw Dr. Ryan from Desert Ortho. He set up my surgery at Bend Surgery Center. My experience was great! They called me before hand to go over my medical history and …
Best care I have ever received in a surgical setting. Less patients per day has given the wonderful care givers time to show their true nature. Wish i had taken names so i could call out each one.
Had a great experience from the office staff, the nurses and Dr. Bochner. They were great about regularly contacting me on the phone about my insurance, making sure I was prepping correctly for my procedure, and that I knew where I was going. Would not hesitate to use them again in the future.
Wonderful Facility and Staff,
I recently had a 2nd procedure performed at Bend Surgery Center. Due to unforeseen circumstances my procedure was delayed. The staff kept me informed, …
Had my very first surgical experience today at 33. Always avoided situations that would have me put under. The entire team I had was EXTREMELY pleasant and made the whole experience great! Everyone was very confident in their abilities. Dr …
I was cleared for a knee surgery on Wednesday November 10. Since Covid, we’ve had to adapt & radically accept the fact I had to go in alone, have my surgery and wake up all alone. I was afraid and emotional which made it harder. So I spoke …
Just had knee arthroscopy done and it couldn’t have gone better. From check in to discharge. Greeted on time, didn’t wait to check in. They knew who I was and stated they were expecting me. Paperwork was easy. Even before taking me in the …
I was scheduled for a medical procedure and was given medication for prepping by the pharmacy. The pharmacist said ” do not follow instructions on medication label, someone will call you with prep instructions”. Nobody ever reached out to …
Well, the poor communication at Bend Surgery Center continues. They said clear liquids (including coffee – black no cream or sugar – I specifically ask) we’re ok. I arrived. They inquired if I had had anything to eat or drink, I said a …
I had a minor in & out surgery procedure done here & it was an excellent experience. Everything was so well communicated leading up till the procedure & day of. Everyone on the staff was soo sweet & amazing! All the nurses, …
This review is for front desk staff. Once I made it past the front desk I felt very well cared for. As instructed I arrived with few valuables, license and insurance card. What I didn’t know and hadn’t been told was a payment would need to …
While my wife had an excellent medical procedure experience, I did not. While picking her up post procedure, I entered the reception area, past an unattended desk at the door, toward the reception desk. As I approached, from about 20 feet …
Barbie at the front desk was she was great and very patient and kind with my insurance issues. I was there for colonoscopy. Tessa, RN brought me back she was awesome, super kind and sweet and knowledgeable. Mary helped me also and she was …
Friendly staff. Communication was horrible and that led to problems.
Everyone was so kind. A good experience.
Everyone was very efficient. Nice enough, while working fast to stream people through.
Great staff. Made you feel like you are in good hands. Makes you feel very comfortable.
Interacted with 6 staff from check-in to surgeon. All were competent, friendly, and caring. Thanks for the great service!
All staff was great except for after surgery nurse. She was awful. Worst experience with a nurse ever!
I had a minor surgery yesterday. The staff were all so kind and caring.
The worst when it comes to billing, there was a double charges, when I called the rep was condescending. Looking forward to talking with a supervisor. If I had an option of no star, I’d select that option.
I have to tell you that the entire staff was amazing! Compassionate, Professional, Caring~ …
Great experience, super friendly people. Did a great job explaining everything. Very professional but not cold bedside manner. Sure felt like I was in great hands 100%.
There after an accident that partially amputated a finger, I was impressed by the combination of compassion and professionalism in every one of the staff involved with my care (7?). Dr Lilly was outstanding as was her PA Chris. I doubt you could find better in Oregon.
All of the people here were super friendly and helpful. I had an outstanding experience in my one visit here. The nurses were very caring and solicitous, the anesthesiologist was great and my doctor was great. Highly recommend this facility!
I re-tore my ACL June 1st 2016, being my second injury I was ready to get in and get the ACL repaired. My previous procedure was done out of state in a hospital, I had to spend two days in the hospital for recovery due to the anesthesiology …
Edit2: day of doc consult. I arrived early for my 3:45 appointment. It is 4:05, 20min later and I am still waiting. Hallarious concidering the HUGE issue this place had with 5mins. BUT the doctor is really sweet and knows a lot about what I …
This place has the worst communication. They need to dust off their STANDARD OF CARE and Discrimination Act.
Unprofessional and I am so very disappointed in so much of the medical care in …
Had a really great experience. Was very impressed with the staff – from check-in through the procedure and discharge. Everyone was very friendly and genuinely interested in making sure I had everything I needed for a successful outcome. Thanks Bend Surgery Center team!
My mom had a procedure here last week. She was nervous about having it done, but the entire staff here was fantastic. They were very patient with her, answering her questions, comforting her, calling her afterwards to see how she was doing. …
At 53, this was my first surgery and anesthesia ever. I had a torn meniscus. Saw Dr. Ryan from Desert Ortho. He set up my surgery at Bend Surgery Center. My experience was great! They called me before hand to go over my medical history and …
Best care I have ever received in a surgical setting. Less patients per day has given the wonderful care givers time to show their true nature. Wish i had taken names so i could call out each one.
Had a great experience from the office staff, the nurses and Dr. Bochner. They were great about regularly contacting me on the phone about my insurance, making sure I was prepping correctly for my procedure, and that I knew where I was going. Would not hesitate to use them again in the future.
Wonderful Facility and Staff,
I recently had a 2nd procedure performed at Bend Surgery Center. Due to unforeseen circumstances my procedure was delayed. The staff kept me informed, …
Had my very first surgical experience today at 33. Always avoided situations that would have me put under. The entire team I had was EXTREMELY pleasant and made the whole experience great! Everyone was very confident in their abilities. Dr …
All the staff were kind and positive and very efficient, alleviating a lot of the stress of having a surgical procedure.
I was cleared for a knee surgery on Wednesday November 10. Since Covid, we’ve had to adapt & radically accept the fact I had to go in alone, have my surgery and wake up all alone. I was afraid and emotional which made it harder. So I spoke …
Just had knee arthroscopy done and it couldn’t have gone better. From check in to discharge. Greeted on time, didn’t wait to check in. They knew who I was and stated they were expecting me. Paperwork was easy. Even before taking me in the …
I was scheduled for a medical procedure and was given medication for prepping by the pharmacy. The pharmacist said ” do not follow instructions on medication label, someone will call you with prep instructions”. Nobody ever reached out to …
Well, the poor communication at Bend Surgery Center continues. They said clear liquids (including coffee – black no cream or sugar – I specifically ask) we’re ok. I arrived. They inquired if I had had anything to eat or drink, I said a …
I had a minor in & out surgery procedure done here & it was an excellent experience. Everything was so well communicated leading up till the procedure & day of. Everyone on the staff was soo sweet & amazing! All the nurses, …
This review is for front desk staff. Once I made it past the front desk I felt very well cared for. As instructed I arrived with few valuables, license and insurance card. What I didn’t know and hadn’t been told was a payment would need to …
While my wife had an excellent medical procedure experience, I did not. While picking her up post procedure, I entered the reception area, past an unattended desk at the door, toward the reception desk. As I approached, from about 20 feet …
Barbie at the front desk was she was great and very patient and kind with my insurance issues. I was there for colonoscopy. Tessa, RN brought me back she was awesome, super kind and sweet and knowledgeable. Mary helped me also and she was …