very unpleasant all those who attend to you it seems that you are asking them for something of them it makes me uncomfortable to have to be in this water company because everything is gripping as they want and they don’t let you ask them why it has to be as they say
If zero stars was an option that’s what I’d rate them. I’d say the only thing positive is they have very much incentivized me to get a private well so I never have to talk to them again. I figured maybe it was just my misfortune too, but everyone I work with who has to deal with them shares my opinion.
Water comes out like dark yellow urine been like this for months. The office workers are super lazy they all ways want you to provide your account number for payments . They are to lazy to look up your account by name on there computers.
They’re pretty rude and its incredibly difficult to get ahold of anyone of the 2 people there for them to be rude to you to begin with… on top of the crazy prices and terrible water quality… and we’ve been without water for going on 4 …
Have not had water since Monday and they were blaming the customers, when in fact it was there fault for no backup generators to supply electricity to work the pumps
This one doesnt deserve a star. They are refusing to give water to a rural
property simply because the former land owner had a problem with Benton City water and now Benton City water is refusing to give water to the new owner. They …
Still no water, it’s Friday at 1445. No excuse for service outages like this. The power has been back on for 40 hours now. You think the pump stations would be back online. This is unsatisfactory!!! Fix this now!
This water company is the worst! The water is just nasty brown all the time so we put in a filtration system to have clean water. Well now there is no water pressure in the evening. It’s so bad you can’t take a shower in the evening at all. Geez! When ate they gonna get their stuff together?
Just bought land in Somerset,Texas with a light pole and water meter went to get services and was charged 700 to reinstate services, as if I had their services before!! Who does that! This is the worst experience I’ve had. I have 2 new …
Well, if your this far down in the comments you allready know. This is the most ill run company ive dealt with. Having lived in several countries, many states, and several homes in Texas i never could imagined what was coming!! …
This business is closed today May 22nd people are without water and when you call im sure they hear the messages but do not reply as to whether they are addressing the problem or giving any feedback on the status. Board members are home I’m sure and probably experiencing the same issue so get off your butt and get a crew out to fix it
I have had nothing but good service from B.C.W. I have been with them for about 7 years. I do not get yellow smelly water (maybe pipes to home are old) my water looks and tastes great. …
I like the idea of water being managed locally than by the state. I like the text messages, when there is a problem. There annual meetings are open and they discuss status. I don’t always agree with board, like extending service to new …
They dont deserve a star. This is by far the worst water company I have ever dealt with. No water pressure, nasty dirty water that can’t be drank and they keep turning our water off for no reason. We were late one time due to medical …
Water is yellow to even orange almost once every month with a smell. I would not drink this water. Unfortunately our skin is our largest organ. Skin is permeable so it absorbs whatever is in this gross water. Showers and bathing are a …
If you like dry, itchy skin, dull, frizzy hair, clothes that never feel clean, stained toilet bowls, and brown non-drinkable water, this is the water company for you! If I could rate zero stars, I would.
Been without water for 4 days. Somebody needs to be held accountable there’s no excuse to not have backup generators. Stop approving new construction and fix your infrastructure for your current customers. Previous service has been awful, constant water outages due to breaks and water quality that’s left to be desired.
If you have any other option at all, I would go with it. We can’t even drink our water. It smells and is yellow most of the time, sometimes it looks like milk coming out of the tap. Our house is only 7 years old so its not an old pipe …
Worse company I have ever dealt with in any capacity. The female office staff are Ok not great but ok, the male is rude, and talks to you as if your a child. Water comes out brown several times a month, we lose service at least once a …
The females that processed my membership application were always polite and responded to my questions. The employee that staked the property was also friendly and caring. I know the mentioned employees are not responsible for the actions …
Very poor customer service. They lack concern for their customers well being. My mom who drinks water throughout the day drinks from the faucets, she does not understand since she has dementia that it’s not clean water. …
Worst water company. The water isn’t drinkable
Talked to two different ladies this morning and they were so helpful. Thank you!
They say the water is safe for consumption
No water 5 days when we getting water .what’s the holdup . HOW MUCH LONGER
They Lie to their customers.. and when they screw up they dont hold themselves accountable. Be smart Dig a well..
Sunday afternoon, and still no water. With no ETA in sight. Going to get a well in place and never deal with this company. Again.
Highway Robbery at its finest. Time to put my own well in!
UPDATE: …
If I could give them no stars I would. Pay for water we can’t drink safely. It’s orange and smells like iron. It’s disgusting
very unpleasant all those who attend to you it seems that you are asking them for something of them it makes me uncomfortable to have to be in this water company because everything is gripping as they want and they don’t let you ask them why it has to be as they say
This water company is always having trouble shut down. Then it comes back filthy brown muddy and we’re expect to drink and cook with that filthy Water
Great customer service getting account set up for auto pay.
Low pressure dirty water when u first turn on
If zero stars was an option that’s what I’d rate them. I’d say the only thing positive is they have very much incentivized me to get a private well so I never have to talk to them again. I figured maybe it was just my misfortune too, but everyone I work with who has to deal with them shares my opinion.
Water comes out like dark yellow urine been like this for months. The office workers are super lazy they all ways want you to provide your account number for payments . They are to lazy to look up your account by name on there computers.
They’re pretty rude and its incredibly difficult to get ahold of anyone of the 2 people there for them to be rude to you to begin with… on top of the crazy prices and terrible water quality… and we’ve been without water for going on 4 …
Have not had water since Monday and they were blaming the customers, when in fact it was there fault for no backup generators to supply electricity to work the pumps
This one doesnt deserve a star. They are refusing to give water to a rural
property simply because the former land owner had a problem with Benton City water and now Benton City water is refusing to give water to the new owner. They …
Still no water, it’s Friday at 1445. No excuse for service outages like this. The power has been back on for 40 hours now. You think the pump stations would be back online. This is unsatisfactory!!! Fix this now!
This water company is the worst! The water is just nasty brown all the time so we put in a filtration system to have clean water. Well now there is no water pressure in the evening. It’s so bad you can’t take a shower in the evening at all. Geez! When ate they gonna get their stuff together?
Just bought land in Somerset,Texas with a light pole and water meter went to get services and was charged 700 to reinstate services, as if I had their services before!! Who does that! This is the worst experience I’ve had. I have 2 new …
Well, if your this far down in the comments you allready know. This is the most ill run company ive dealt with. Having lived in several countries, many states, and several homes in Texas i never could imagined what was coming!! …
This business is closed today May 22nd people are without water and when you call im sure they hear the messages but do not reply as to whether they are addressing the problem or giving any feedback on the status. Board members are home I’m sure and probably experiencing the same issue so get off your butt and get a crew out to fix it
I have had nothing but good service from B.C.W. I have been with them for about 7 years. I do not get yellow smelly water (maybe pipes to home are old) my water looks and tastes great. …
I like the idea of water being managed locally than by the state. I like the text messages, when there is a problem. There annual meetings are open and they discuss status. I don’t always agree with board, like extending service to new …
They dont deserve a star. This is by far the worst water company I have ever dealt with. No water pressure, nasty dirty water that can’t be drank and they keep turning our water off for no reason. We were late one time due to medical …
Water is yellow to even orange almost once every month with a smell. I would not drink this water. Unfortunately our skin is our largest organ. Skin is permeable so it absorbs whatever is in this gross water. Showers and bathing are a …
If you like dry, itchy skin, dull, frizzy hair, clothes that never feel clean, stained toilet bowls, and brown non-drinkable water, this is the water company for you! If I could rate zero stars, I would.
Been without water for 4 days. Somebody needs to be held accountable there’s no excuse to not have backup generators. Stop approving new construction and fix your infrastructure for your current customers. Previous service has been awful, constant water outages due to breaks and water quality that’s left to be desired.
If you have any other option at all, I would go with it. We can’t even drink our water. It smells and is yellow most of the time, sometimes it looks like milk coming out of the tap. Our house is only 7 years old so its not an old pipe …
I have years of ruined clothes. Shame on you!!! I am owed replacement clothing for the way there is never any resolve;
Worse company I have ever dealt with in any capacity. The female office staff are Ok not great but ok, the male is rude, and talks to you as if your a child. Water comes out brown several times a month, we lose service at least once a …
The females that processed my membership application were always polite and responded to my questions. The employee that staked the property was also friendly and caring. I know the mentioned employees are not responsible for the actions …
Very poor customer service. They lack concern for their customers well being. My mom who drinks water throughout the day drinks from the faucets, she does not understand since she has dementia that it’s not clean water. …