A Federally Qualified Health Center is a primary health care practice that exists to increase the availability of high-quality health care in the community. See more
(Translated by Google) I love it, they treat me very well and I don’t have to wait long. They are very efficient and professional, I have nothing wrong to say, I am very happy. …
(Translated by Google) I do not like their antecedents because they do not provide medical services as they should be, they take a long time to attend to patients, there is no conscious order, my father has a delicate condition and to give …
(Translated by Google) The receptionists treat you badly, they have no patience and never take the calls and leave the message and they do not return the call, totally lousy service. …
(Translated by Google) Recently my wife called and was treated in the worst possible way for saying she wants a visit with the doctor. They are unprofessional and make fun of people. …
(Translated by Google) I do not recommend this clinic all the time they hire people with attitude people who do not like their work I am trying to leave and look for another clinic it is terrible, besides all the time the doctors leave, the …
They need to change staff members, the ones there dont do there jobs u need to call over and over to get information about exams or other stuff or go in person and waste 3 hours of your time to get any awnsers
The worst staff ever. Called a million times in the span of 4 months to get my kids physical forms that they owed me since December … still no answer and No one knows anything!!!! Smh they need to shut this place down!
Wouldn’t even give them 1 star this doctors office is terrible I came because of an acute bronchitis and they were refusing to see me because technically it’s an ER follow up I called every day during the week to make an appointment and …
I go so I can get help but get sent to other doctors so they can say I was sent the wrong place all while I’m in pain and not able to walk ,and provider can’t speak English I can understand and I’m pretty sure she doesn’t understand English …
I have been on hold for an hour and 10 minutes and still no one has picked up the phone. This is very unprofessional. Too bad am not able to leave a ZERO STAR RATING
They are telling my dippy primary care Dr that I went there and I have never had a session there in my life and my wife and I moved here from NY. We didn’t even live here.
This place is the most unprofessional on the planet ,starting with the doctor emmanuella cherisme ,she is very unprofessional ,desrespectul, she loves to humiliate her patients ,my wife went in for a check up for advice for essure reversal …
This place need a totally personnel change I’ve been calling for days to get a prescription and no one answered the phones they are so not doing their job, this is a waist of time for me and my family I’m changing from this crazy clinic to another place that I know I will be well taken care of
This place is the worst… The staff never pick up The phone… The doctors take like 5 hours to see your kid and dont give them medicines… They suck!!! I only come here for Dr keleher because i love her but im sorry im changing my doctor because this place suck ass!
Bad service. Poor costumer service. Treat patients with no respect. Records dept is as incompetent. Extensions are never answered when called. Refer individuals to places without the proper documentation
Stay away!!!
I wanted a doctor within walking distance. With Berks Community Health Center, Penn St. I found that and a lot more! I have a doctor, a podiatrist, eye doctor, dentist, therapist, nutritionist, and a wheelchair scale all under one roof! …
My first visit and doctor at the Penn st location was good.
However, even though I live half a block from that location, I was assigned to a different doctor at the 2nd st location. …
This place is totally a mest when you need to make an apoiment over the phone they never answer the phone calles you end up living a voice Mail and they never call back must go in person if you need to make an apoiment and let forgot any …
There is absolutely nowhere a person can go in Reading Pa, to receive Health Care, that is covered under the medical assistance card. I was given the impression when I phoned this clinic, that they would give me care. Unfortunately when I …
TERRIBLE customer service!!
I called twice & left voicemails to make a new customer appointment. No one called me back for 3 days even though their line says someone will return your call …
Dr Judith I wouldn’t recommend she was unprofessional and a liar. She told me that she never receive a report from my physical therapy at pivot on north 5th street when she did receive it and signed on it. I am a person with serous …
i found out I was pregnant with my first child 7 months ago . at the time I had no health insurance and was referred to the BBC. I met with Dr Emma who on my first visit spent most of my 7 min appointment fighting on the phone with her …
Very unprofessional I waited outside for over 2 hours no one came out and told me that my moms appointment was done with her doctor and only the patient is allowed in and not family nor caregivers who takes care of the patient the family …
This place is horrible in picking up the phone. But they have no issue being on the phone chitchatting or be on there cell phone. I called over a dozen times trying to reschedule my kids appointment not to mention that I cant even get …
Okay my what I thought was last time visiting that place, the doctor didn’t mention that a prior authorization went through.. anyways. I went in to be seen, wasn’t aware they stopped seeing walk ins. This security guard just stared at me …
Just found out I have covid, and was sick 4 days trying to get a test, which was refused until I mentioned a media call. Got the test. Positive, requested a follow up for xrays, no returned call. 15 calls, 3 messages later, no call back. …
Never answer phones we you call I been calling for the past 2 days an nothing so why they have a phone number gets me mad ! I was ok before with the clinic when I move here but now everything changes
Definitely do not recommend attending this particular location. If you ever reschedule a chiropractic appointment in advance chances are their front desk staff will confirm to have it updated in their system, but when the day arrives …
This place is soooo unprofessional. Worst customer service ever and rude staff.. they never answer the phone calls and they don’t call you back when you leave a message, even when is an urgent need, they don’t care at all. My mother had to cancel an important surgery because of their careless ways.
I don’t know about the pcp doctors but had an awesome appointment with the chiropractor Dr sukulski. He was great listened to my concerns and did a great job adjusting my neck and back. Have not had this much relief in years! Would highly recommend
(Translated by Google) I love it, they treat me very well and I don’t have to wait long. They are very efficient and professional, I have nothing wrong to say, I am very happy. …
(Translated by Google) I do not like their antecedents because they do not provide medical services as they should be, they take a long time to attend to patients, there is no conscious order, my father has a delicate condition and to give …
(Translated by Google) The receptionists treat you badly, they have no patience and never take the calls and leave the message and they do not return the call, totally lousy service. …
(Translated by Google) Recently my wife called and was treated in the worst possible way for saying she wants a visit with the doctor. They are unprofessional and make fun of people. …
(Translated by Google) I do not recommend this clinic all the time they hire people with attitude people who do not like their work I am trying to leave and look for another clinic it is terrible, besides all the time the doctors leave, the …
Not much waiting and okay service
Dentist was very comforting, and helpful
They just make you depressed because they think they are elitist
Don’t bother calling no-one ever picks up or returns messages.
Not a good place u can call for hours n no one picks up its crazy
The worse medical center. Worse doctor..Don’t spend your time.
What do we have hospitals for? What are all these community health centers for? Is that all we have here sick people?
Had an appointment scheduled and ended up waiting an hour while people who just walked in after me, went before me
NO one is ever available to answer a phone call NO matter what time of the day the clinic is called…
They don’t pick up the phone or call you back when you leave message. Very unprofessional and unorganized
They take forever to have you seen, they are very unprofessional and they are very rude. Will never be coming back again.
My child had a appointment here at 2:40pm it is now 4:07pm. This doctor office takes forever.
They need to change staff members, the ones there dont do there jobs u need to call over and over to get information about exams or other stuff or go in person and waste 3 hours of your time to get any awnsers
The nurse I was told to call for my ultra sound appointment will not call me back Friday will be 2 weeks.
The worst staff ever. Called a million times in the span of 4 months to get my kids physical forms that they owed me since December … still no answer and No one knows anything!!!! Smh they need to shut this place down!
Horrible!! Long waits even when it’s literally empty ! Horrible service
Wouldn’t even give them 1 star this doctors office is terrible I came because of an acute bronchitis and they were refusing to see me because technically it’s an ER follow up I called every day during the week to make an appointment and …
I go so I can get help but get sent to other doctors so they can say I was sent the wrong place all while I’m in pain and not able to walk ,and provider can’t speak English I can understand and I’m pretty sure she doesn’t understand English …
I have been on hold for an hour and 10 minutes and still no one has picked up the phone. This is very unprofessional. Too bad am not able to leave a ZERO STAR RATING
They are telling my dippy primary care Dr that I went there and I have never had a session there in my life and my wife and I moved here from NY. We didn’t even live here.
This place is the most unprofessional on the planet ,starting with the doctor emmanuella cherisme ,she is very unprofessional ,desrespectul, she loves to humiliate her patients ,my wife went in for a check up for advice for essure reversal …
This place need a totally personnel change I’ve been calling for days to get a prescription and no one answered the phones they are so not doing their job, this is a waist of time for me and my family I’m changing from this crazy clinic to another place that I know I will be well taken care of
This place is the worst… The staff never pick up The phone… The doctors take like 5 hours to see your kid and dont give them medicines… They suck!!! I only come here for Dr keleher because i love her but im sorry im changing my doctor because this place suck ass!
If I could give zero stars I would, left multiple messages and no one seems to knows how to return a phone call. Terrible customer service.
Bad service. Poor costumer service. Treat patients with no respect. Records dept is as incompetent. Extensions are never answered when called. Refer individuals to places without the proper documentation
Stay away!!!
I wanted a doctor within walking distance. With Berks Community Health Center, Penn St. I found that and a lot more! I have a doctor, a podiatrist, eye doctor, dentist, therapist, nutritionist, and a wheelchair scale all under one roof! …
My first visit and doctor at the Penn st location was good.
However, even though I live half a block from that location, I was assigned to a different doctor at the 2nd st location. …
This place is totally a mest when you need to make an apoiment over the phone they never answer the phone calles you end up living a voice Mail and they never call back must go in person if you need to make an apoiment and let forgot any …
There is absolutely nowhere a person can go in Reading Pa, to receive Health Care, that is covered under the medical assistance card. I was given the impression when I phoned this clinic, that they would give me care. Unfortunately when I …
TERRIBLE customer service!!
I called twice & left voicemails to make a new customer appointment. No one called me back for 3 days even though their line says someone will return your call …
Dr Judith I wouldn’t recommend she was unprofessional and a liar. She told me that she never receive a report from my physical therapy at pivot on north 5th street when she did receive it and signed on it. I am a person with serous …
i found out I was pregnant with my first child 7 months ago . at the time I had no health insurance and was referred to the BBC. I met with Dr Emma who on my first visit spent most of my 7 min appointment fighting on the phone with her …
Very unprofessional I waited outside for over 2 hours no one came out and told me that my moms appointment was done with her doctor and only the patient is allowed in and not family nor caregivers who takes care of the patient the family …
This place is horrible in picking up the phone. But they have no issue being on the phone chitchatting or be on there cell phone. I called over a dozen times trying to reschedule my kids appointment not to mention that I cant even get …
Okay my what I thought was last time visiting that place, the doctor didn’t mention that a prior authorization went through.. anyways. I went in to be seen, wasn’t aware they stopped seeing walk ins. This security guard just stared at me …
I wouldn’t change my doctor for anything I love your service and I love my doctor doctor Delgado
Just found out I have covid, and was sick 4 days trying to get a test, which was refused until I mentioned a media call. Got the test. Positive, requested a follow up for xrays, no returned call. 15 calls, 3 messages later, no call back. …
Never answer phones we you call I been calling for the past 2 days an nothing so why they have a phone number gets me mad ! I was ok before with the clinic when I move here but now everything changes
Definitely do not recommend attending this particular location. If you ever reschedule a chiropractic appointment in advance chances are their front desk staff will confirm to have it updated in their system, but when the day arrives …
This place is soooo unprofessional. Worst customer service ever and rude staff.. they never answer the phone calls and they don’t call you back when you leave a message, even when is an urgent need, they don’t care at all. My mother had to cancel an important surgery because of their careless ways.
I don’t know about the pcp doctors but had an awesome appointment with the chiropractor Dr sukulski. He was great listened to my concerns and did a great job adjusting my neck and back. Have not had this much relief in years! Would highly recommend