We offer curbside garbage and recycling services, commercial dumpsters, and roll off containers, and specializes in hauling asbestos, sludge, … See more
We were NEVER informed they changed our pick-up date, along with an entire street in Oxford. When they didn’t pick-up the 2nd time we called to find out why. Nothing but a snotty, nasty, condescending pack of lies and accusations as if the …
Extremely disappointed to say the least!!! Ordered a dumpster Wednesday; called Friday to make sure it had been delivered and was told it had been delivered Thursday; my hired workers showed up Saturday; no dumpster to be found.
These people are crooks and I hope they get what they deserve. If I had it my way they all would be in jail. I had a feeling you we ripping people off. This is sad because them and Taylor garbage are it for our area. This is why I will be using my trail to haul from now on.
Very disappointed to be taken advantage of over these years because you wanted to make more money. You have ruined your business and more importantly, what about your employees who depend on their jobs and owners to make good decisions. Shame.
Thursday Morning Pick Ups on CR36 (@ 4:45 AM) Driver always parks on wrong side of the road. I guess their laziness and reckless abandon for safety does not bother them , with all their lights a blaring you can’t see around them. Take your chances passing them if traffic is coming. Next time I’m calling the Troopers.
Bert Adams Disposal has phenomenal service! If you’re looking for the best garbage service around, look no further than with Bert Adams Disposal. They have personally assisted me in all my waste removal needs including recycling! I highly recommend this company!
Great job. Always on time. Woman in the office was very nice and helped me set up my online account. Never had a problem with them. They even will honk the big horn for my kids in who wave out the window 🙂
Dear Bert Adams: I feel so used and let down. I have gone to bat for you several times when people had complaints (you even sent me a thank you). Now, I find out you have been dishonest and price fixing screwing your customers. I am so …
The only time I’ve tried to deal with them was to get a roll off while I was replacing my roof. They refused to put it in my driveway because the truck had to be across the road while unloading it. Taylor garbage had no issues.
Great experience so far. Setting up service was easy. Ladies in the office are always very friendly. Garbage is picked up on time and I have never found my garbage can in the road or tipped over. They do a great job!
I just got off the phone with my 80 year old father who is extremely upset because he received a bill with late charges for an invoice he paid. He contacted the office to get it straightened out and the woman helping him made the situation …
Lacks communication. No consistency. Will take my payment with a smile, but simply won’t acknowledge the questions I have. The ladies are friendly enough (except for one which prompted this review) but overall I miss my previous service …
Garbage truck driver, more than likely, broke the wheel on my garbage container during weekly pickup. Guilty party leaned garbage container up against fence because it would not stand on its own. So they knew it was broke before they …
It would have been really nice if you let your Customers know of your changes. Our ENTIRE block was unaware you decided to go to “biweekly recycling” with the “automated” routes as you call them. Where was our notice?! …
Worst dumpster service ever. Requested an in yard placement. They opted to put it in my tenants driveway, then told me their policy was to not put it in the yard AFTER charging me. Couldn’t put it anywhere else, so they charged me 100$ to remove it. I still have yet to get a refund. Don’t use this scam
10% upcharge now every bill for fuel surcharge? the cost of gas didn’t go up enough to justify 10% for every household you pick up from, and it’s going back down. Sounds like price gouging to me. I’m all for a small charge to help offset …
If I could give Bert Adams zero stars I would. Just received my newest bill and it went up AGAIN. That’s twice since January first. When I called and spoke to Tanya I was told it was because of the rise in diesel fuel and there’s no way …
Been putting out the recycling bin as per the printable calendar on the site and they haven’t picked it up in a month. I have to push that thing 100 yards to the road and drag it back, still full. This is ridiculous. What are we paying for? …
Several instances of failure to pick up recyclables. They pick up recyclables every other week. Currently on the second missed pick up. One month. When called, I’m told it wasn’t out. 🤷 Cause I’d totally call when I didn’t put it out for …
We were NEVER informed they changed our pick-up date, along with an entire street in Oxford. When they didn’t pick-up the 2nd time we called to find out why. Nothing but a snotty, nasty, condescending pack of lies and accusations as if the …
Great Company.
Staff is very helpful and friendly
their customer service representative was insanely rude.
Very disappointed to hear about the collusion with Taylor Garbage. Sad times we live in.
Fantastic to deal with. I think you’d be hard pressed to find less expensive service anywhere in NY.
They’ve raised their price twice in one month
Been told one of the BEST collectors in the “Business” !
Great Family to work for. They Truly Care about Customer Satisfaction.
You should get a different person to answer the phone. I’ll be ending service at the end of our current cycle.
Thieves. Unprofessional. Will lie and do anything to keep whole deposit. Bait and switch. Do not use this company.
Extremely disappointed to say the least!!! Ordered a dumpster Wednesday; called Friday to make sure it had been delivered and was told it had been delivered Thursday; my hired workers showed up Saturday; no dumpster to be found.
Bert Adams is very easy to deal with! Prices are affordable and competitive. Highly recommend Bert Adams for dumpster and roll off containers!
These people are crooks and I hope they get what they deserve. If I had it my way they all would be in jail. I had a feeling you we ripping people off. This is sad because them and Taylor garbage are it for our area. This is why I will be using my trail to haul from now on.
Very disappointed to be taken advantage of over these years because you wanted to make more money. You have ruined your business and more importantly, what about your employees who depend on their jobs and owners to make good decisions. Shame.
I use Bert Adams for both residential and commercial applications. Everything is done promptly, and courteous!
Thursday Morning Pick Ups on CR36 (@ 4:45 AM) Driver always parks on wrong side of the road. I guess their laziness and reckless abandon for safety does not bother them , with all their lights a blaring you can’t see around them. Take your chances passing them if traffic is coming. Next time I’m calling the Troopers.
Bert Adams Disposal has phenomenal service! If you’re looking for the best garbage service around, look no further than with Bert Adams Disposal. They have personally assisted me in all my waste removal needs including recycling! I highly recommend this company!
Great job. Always on time. Woman in the office was very nice and helped me set up my online account. Never had a problem with them. They even will honk the big horn for my kids in who wave out the window 🙂
Dear Bert Adams: I feel so used and let down. I have gone to bat for you several times when people had complaints (you even sent me a thank you). Now, I find out you have been dishonest and price fixing screwing your customers. I am so …
The only time I’ve tried to deal with them was to get a roll off while I was replacing my roof. They refused to put it in my driveway because the truck had to be across the road while unloading it. Taylor garbage had no issues.
Great experience so far. Setting up service was easy. Ladies in the office are always very friendly. Garbage is picked up on time and I have never found my garbage can in the road or tipped over. They do a great job!
I just got off the phone with my 80 year old father who is extremely upset because he received a bill with late charges for an invoice he paid. He contacted the office to get it straightened out and the woman helping him made the situation …
Lacks communication. No consistency. Will take my payment with a smile, but simply won’t acknowledge the questions I have. The ladies are friendly enough (except for one which prompted this review) but overall I miss my previous service …
Garbage truck driver, more than likely, broke the wheel on my garbage container during weekly pickup. Guilty party leaned garbage container up against fence because it would not stand on its own. So they knew it was broke before they …
It would have been really nice if you let your Customers know of your changes. Our ENTIRE block was unaware you decided to go to “biweekly recycling” with the “automated” routes as you call them. Where was our notice?! …
Worst dumpster service ever. Requested an in yard placement. They opted to put it in my tenants driveway, then told me their policy was to not put it in the yard AFTER charging me. Couldn’t put it anywhere else, so they charged me 100$ to remove it. I still have yet to get a refund. Don’t use this scam
10% upcharge now every bill for fuel surcharge? the cost of gas didn’t go up enough to justify 10% for every household you pick up from, and it’s going back down. Sounds like price gouging to me. I’m all for a small charge to help offset …
If I could give Bert Adams zero stars I would. Just received my newest bill and it went up AGAIN. That’s twice since January first. When I called and spoke to Tanya I was told it was because of the rise in diesel fuel and there’s no way …
Been putting out the recycling bin as per the printable calendar on the site and they haven’t picked it up in a month. I have to push that thing 100 yards to the road and drag it back, still full. This is ridiculous. What are we paying for? …
Several instances of failure to pick up recyclables. They pick up recyclables every other week. Currently on the second missed pick up. One month. When called, I’m told it wasn’t out. 🤷 Cause I’d totally call when I didn’t put it out for …