Big River Telephone Company is a full service telecommunications provider serving the Midwestern United States for more than 20 years.
| Thursday | 8AM to 5PM |
| Friday | 8AM to 5PM |
| Saturday | Closed |
| Sunday | Closed |
| Monday | 8AM to 5PM |
| Tuesday | 8AM to 5PM |
| Wednesday | 8AM to 5PM |
24 S Minnesota St, Cape Girardeau, MO 63703
Very good place the receptionist are fantastic
Avoid this internet provider. Worse service ever.
I have my telephone and computer with them very good service and good price love it
Service was pretty good when we first got it seems like the longer we have it the worse it gets
The absolute worse Internet there is slow as hell and they can’t help you. So don’t let them sell you the unlimited plan because it does not help so yea it sucks just like you thought.
We live rural and by far have had a much better experience than with previous carriers. Good customer service with minimal issues that were resolved efficiently !! Strongly recommend if you live rural!!
DO NOT GET THIS INTERNET. This is probably if not the worst internet there is to get. Max speeds is only 750kbs, really shity. Big river is ripping people because they know people need internet and big river is the only provided internet service where people live.
I own a small business so like to do business with smaller companies to show my support. Unfortunately, I am unhappy with the internet service provided recently; so much so that I am switching companies. I’m sad that I can’t support a local small business but I can’t afford inconsistent service.
I was fed up with the problems I was having with my past provider. I met Becky a sales rep for big river and agreed to a free cost analysis for my business. They were lower than my prior provider and the best part is the local service I get if there is a problem. You simply call and get someone fast and local to help!
The 10GB cap. goes way to fast. I don’t believe the way Big River figures data is correct. Our internet the first month lasted 4 days. The next month we didn’t watch videos and watched our time on the computer and it lasted 5 days. And when …
Terrible internet. Terrible customer service. We called to cancel before the end of the 1 month trial, citing that the internet was way, way too slow. The sales rep immediately bites back, “Well yeah! You used all of your data. Of course …
The box on my house is for Internet service its dedicated for LTE internet only. I live approximately 2 miles away from the tower. My cell phone service is AT&T and I live approximately 8 miles from the tower. My phone is for calls texting …
This is the worst internet provider I have ever had. The only reason I have it is because they are the only provider that i can get where i live. The only time I can ever get anything done is during the day when no one but me is home and …
Internet goes out multiple times a day. Sometimes on a hourly basis. I buy and sell from auctions and I have lost thousands of dollars due to the internet constantly going down at the worst times. If you work from home then you will save money buy spending a little more for quality internet.
Of we had any other options we would switch. We have the most expensive unlimited plan. It’s only me and my husband here. We can’t even watch Netflix with out the internet dropping out, then you get to watch the circle of death as it spins, …
If you have a business and rely on the internet for VoIP phones, TV or anything else….DO NOT GO WITH THIS COMPANY…Go with a company that can handle their third party vendors who are more than likely the cheapest ones they can get. For …
We have an unlimited internet and phone plan. Our phone never works (no dial tone for going on 3 weeks now at least) and the internet is spotty at best. I live maybe a quarter mile from the tower, so I know that is not an issue. Some months …
The service leaves a little to be desired but isn’t bad. The customer service, on the other hand, is worse than terrible. They keep charging us extra fees to cover their mistakes. They’ve lost our payment twice (and amazingly found it both …
Absolute worst internet service and very expensive. Have to reset the router all the time. Do not get if you work from home. I get kicked off all day when trying to work on my business so frustrating. So many issues. The people who work …
I have the unlimited internet package for $120 a month. I have to have big river because it is the only internet available in my area. The moment charter or att is available I will be switching. For $120 a month you would think that I would …
I have had Big River for 4 years. It was my only option for service where I lived in 2016, which I pay $96 a month for internet only and it is terrible, the router has to be reset mutiple times a month, spins throughout watching a show, but …
Absolute worst a company can be. They know they have you bent over a barrel because they are the only internet provider in your area, charge you 100 a month for inferior service and then want you to bend over backwards to replace equipment …
The absolute WORST internet I have ever come across. If you’re someone who wants dial up internet speeds, I recommend this internet.