Your Brandon, FL primary care physician offers family medicine, osteopathic medicine, wellcare, and accepts medicare. Call Biggers Family Medicine … See more
Very bad office in handling bills. They send me a wrong bill last year and when I contacted them told me to ignore it, now it has gone to collections and they are not helping me with it.
Front staff is rude and unprofessional. Wait times is ridiculous. I Waited in the back for over an hour before I just left, staff didnt even seem concerned or apologetic.
The front staff are rude, I waited an hour and everyone that came in after was seen. It was so unprofessional I left. I couldn’t believe it I came early for my appointment waited and waited after EVERYONE that came in after were seen I couldn’t take it. Unprofessional and rude.
I love Dr Justin he is caring he listens to you when u speak and does his best to get you feeling well he is excellent I’m happy to fine a Dr that cares
Dr.Biggers is a wonderful doctor he went above and beyond to make sure I recived the treatment I needed. Thank you Dr.Biggers. he will be my primary Dr from now on.
I LOVE THE BIGGERS BUT WHEN THERE NOT IN Dr NATALIE ELLIS IS AWFUL SHE MADE ME WAIT 45 MINUTES IN THE EXAM ROOM EVEN THOUGH WHEN I GOT TO THE DOCTORS THERE WAS NO ONE IN FRONT OF ME . SHE DID NOT EVEN READ MY CHART I WILL NEVER SEE HER AGAIN
Great doctors and staff in very clean if I could I would recommend my whole family you can’t ask for better my health has improved ever since I’ve been coming here last hospital troops
This office cinches down what is wrong with the Healthcare System in the United States of America. Do not go here and do not recommend your family or friends to this “BUSINESS”. Back at square one with a bunch of BS, time and money wasted. …
I really miss Dr Elizabeth Bigger, she was the best at 22 Ave and Osborne. I wish I could go to her new location. They don’t take Amerigroup. Dr. Bigger I miss you.
Went there as a new patient and waited for an hour even though I arrived on time with my paperwork already prepared. I don’t do business or recommend services from health providers who don’t value your time.
Have seen both Dr. Joel and Dr. Elizabeth. They both are very tentative to your needs and will follow through with treatment needed. Staff is very organized and I have found them eager to help with any questions you may have.
Dr.Joel Biggers it’s been my family doctor for more than 9 years.we love his ability to go the extra mile to give the best care possible,to he’s patients.it been a blessing for all of us.
I’m using this platform to inform the patients off Biggers Family Medicine the disappointment information that has come across to me. I have been informed and it has been confirmed as this is public record that Dr. Joel Bigger’s has 2 …
Dr. Jose De la Torre is the best pain management Dr. that I have encounter in the last few years, and the staff is also excellent and very amiable and courteous. The services that the Dr. provide are excellent. Fast service and good location
My mother is Dr. Biggers patient. Our experience with Dr. Biggers and his staff has been excellent. Dr. Biggers is caring and knowledgable. Will recommend 100%.
Very busy but wait is not bad u get a buzzer so u can sit in ur car if u want until your turn which is nice not to be subjected to possible sick ppl. Very nice staff and drs the lab is on premises and lab tech is very good
Not a good doctor moved here 5 years ago from ohio and had to get a doc to prescribe my depression meds and he literally accused me of trying to get Xanax even tho I specifically said depression meds not anxiety meds but I still got accused …
Worst Dr office I have been too. And I was reffured here by another physician. Sat in a patient room for and 1 hour and 45 min and never even spoke to a Dr. Asked for a refund for my copay and argued with the office staff for 15 min becuase they thought it wasnt necessary. Our medical field is a effing joke
A local (we live in Brandon) Walk-in Clinic refer us (my wife and me) to Dr Biggers family practice (it was the end of 2011), and finally, we found a one of a kind medical care; friendly environment, knowledgeable treatment, inform …
The office is clean and nice. I like that I can have multiple items taken care of in one visit. My past doctors would only treat one complaint per visit and charged for phone consults. This office also has a lab to draw blood.
Very annoyed with the wait time you have to have to get blood work. You get here extra early in the morning so you don’t have to wait for you in the waiting close to an hour. The initial visit was great you guys were awesome but this second part completely horrible. You over promise under-deliver.
Dr. Elizabeth Biggers is great but wow, be prepared to waste your whole day waiting an eternity in the waiting room. And this hasn’t been a 1 time occurance, it has been for every single appointment I’ve gone too, and it seems like I am not alone. Probably time to find somewhere new :/
Dr. Joel and his staff go above and beyond for their patients. I am brand new to the area, he didn’t know me at all, yet treated me with respect and spent several hours working to get my medical needs met. He is very direct and honest, …
I WOULD GIVE 0 ONLY IF I COULD !!!!. This place is so disorganized it puts patient’s lives in danger. They lost my blood specimen, so you would think, they will call you, apologize and do it again. NO! They did not and I doubt they would …
First time visiting today!! I must say that I was truly impressed; the staff was very friendly, efficient and knowledgeable. After searching for some time I can finally say I feel quit settled in my decision regarding a primary care …
The waiting room was full with no seats available. We waited in our car for 2 hours. Our appointment was at 2:40 and we finished at 5pm. The nurse spelled my name wrong on my referrals.
I have been going to Dr. Biggers since they first opened. I have never met a Doctor who would take his time and actually listen to his patient’s. The best bed-side manner ever. I would recommend Dr. Joel Biggers to everyone! The best hands down!!!!!!!!!!!!!!!!
Dr Biggers is the most friendly doctor I ve ever been to see. He really took his time and listened to what I had to say and insured I understood his diagnosis. I m 39 years old and have never gone to a doctor unless I had a real problem …
I made an appointment to establish care as I had moved from another state. The normal doctors didn’t have any appointments available for 2 weeks so the staff gave me a Saturday appointment to see Jesse McAllsiter, a PA. They were very …
I rarely get sick and have had insurance for years but never used my insurance. But last 3 days I’ve had major back, chest and abdomin pain. I am off today and tomorrow. I called around to doctors that my friends’ recommented and from …
OMG!! IF I could rate the male office manager on communication,personalism,discrimination against any person that’s new that step foot into that office;I would!? My insurance was in network call to have an appointment scheduled which was today at 9:40am..I was rejected because previous primary care doctor name on insurance card.
First of all the Doctors are great but the guy in the front office that takes appointments is very rude you try to explain why you need to be seen and for the 5th time in a row the same guy says no appointments are being made until Monday …
Don’t get there early and expect to spend the entire day there. Wait times are incredibly long.
Also any questions you answer online will be repeated multiple times in person, …
I went in there, and waited for at least one and a half hours after my appointment time. After finally seeing the doctor she was rude and even gave me the wrong prescription after discussing which prescription to give me. Her name is REWA …
I lived here for 5 years now and it took me that long to find a dr that I trust. He definitely takes his time with his patients and his office is great. Never had I had an issue here! Couldn’t be happier
Allow me to begin by saying that I could not be more pleased with the care and concern of the entire staff. In semi-medical terms I would be listed as a “frequent flyer” never going more than two weeks at a time without having some serious …
The poor service they offer now that they have grown is unacceptable. My mother has been going there for years. She has several medical issues and recently came down with Covid. She called office and they turned her away because they are booked until
September.
I had my 1st visit w/Dr. Elizabeth Biggers yesterday after my sister recommended her and I couldn’t be more pleased with her and her entire staff. The wait time to see her was a minimal 5 mins (in the waiting room & in the patient room) and …
Don’t waste your time here if you want to save your blood pressure. Staff is completely irresponsible. They don’t prepare properly for new patients. I made an appt a week prior, asked if my insurance was accepted, arrived on time, did …
Dr Elizabeth Biggers is great, she actually listens and seems to care about you as a patient. My primary care physician passed away and I was referred by his office to the BIGGERS Family practice. I’m glad they did because I’m very pleased with the care and attention of the doctor as well as the staff.
I’m familiar with both Joel and Elizabeth. The Mrs was my doctor at another clinic. I hated she left, but now i’m elated to find out she has her own practice with her husband. Both doctors are very nice and actually are interested in your care. And I can say this fro experience in being a patient.
My experience here was not great. I sat in the waiting room for 1 and a half hours b4 getting called to the back. Once i got to the back, they rushed it all. They didnt sit and be thorough with my health. Then they told me that they gonna …
Definitely changing doctor after i called in trying to get a bill squared away. They charged me 2 different Charges for the same Lab test, i have never requested any Lab Tests to be done. The staff and Manager Frank were very rude and …
FIND SOMEONE ELSE! I will start by saying this is by boyfriend’s doctor and not mine. After everything I’ve witnessed him go through over the last 2+ years with this doctor’s office they will NEVER be my physician. Over the past 2 years …
Every time I go to make an appointment it’s never with Elizabeth it’s always with a nurse practitioner. Her schedule is also full for two weeks. Even if you are severely sick the staff always tell you she’s booked. Who knows that they are …
I just have to say if anyone is looking for a Primary Care Physician I highly and without regard recommend Brandi Rhody APRN with Biggers Family Medical. We have used them as our physician for years, usually nothing more then a yearly …
This is the worse medical office I have been so far. The waiting period is about an hour and when we complained, the answer was go and find some other doctor. This is our normal. Well, it is not normal for patients and I hope that people …
The most useless medical practice. I’m not even sure who they’re there for. If you are ill and need to see the Dr. they tell you to go to a walk-in clinic because their schedule for the week fills up on Monday mornings. If you want to make …
It is a good place overall.
But the wait to see doctor even with appointment is too long. It is consistently an hour after you check in and before you actually see doctor. 1 hour wasted …
I use to never want a nurse practitioner to see me, but after Brandy. That’s my go to all the time. Very understanding,listens to what going on with you. Also the nurses are great! I absolutely love this office.
I just switched primary care physicians and I couldn’t be happier. Dr. Brandi Rhody Is one of the best doctors I’ve ever met. She pays attention to details and listens to me. I feel like my health care is in great hands and I’m so happy I was recommended to this facility.
I am rating this Doctors office 2 stars because and only because of Linda and Brandi, let me start by saying the front desk staff sucks! They are rude, lack a personality, and far from empathetic. Definitely not a staff that should work in …
Every one in Dr. Biggers office is very nice and helpful. Anytime we have an appointment we never have to wait very long. A special thank you to Troy… helped me so much while my husband was admitted at the hospital and after he was …
My friend recommended Biggers Family Practice a few years ago and they never disappoint. It’s rare that you find an entire office with a great staff like Nancy, Ann and Toya. It’s literally a Family affair being that both Dr’s Joel and …
The staff at Biggers is professional, friendly and caring. We came in as new patients and got in very quickly with our referral. The only pitfall was we had to wait a long time to be seen. The office was packed on a Monday mid-morning. The nurse practitioner was thorough and very in tune to our needs.
OUTRAGEOUSLY LONG PHONE WAIT TIMES. Been trying to schedule an appointment for two days. Only can call during break at work. Spend entire breaks on hold and never get to schedule appointments. NEED A BETTER SYSTEM FOR WORKING PEOPLE TO SCHEDULE APPOINTMENTS!
I moved to Florida last year and found Biggers Family Medicine as it was in network with my health insurance. I called for my annual physical and to establish a primary care physician for myself. I have never been to a physicians office …
I really like Biggers Family Medicine. My primary, Brandi Rhody, is excellent! She listens and she’s caring and compassionate. I never feel as if I’m on an assembly line being shoved through my 15 minutes. Likewise, I’ve met with Elizabeth …
Being new to the area, it was scary trying to find a new PCP. I really lucked out when I found Biggers Family Medicine a couple of years ago. I have never had an issue trying to get an appointment. My medical concerns are handled …
As a new patient here this was one of the best experiences Ive had for family medicine. There was no wait time for my scheduled appointment and everything was very efficient. NP Brandi was awesome!!! I highly recommend her to anyone who …
Joel has been my doctor for the previous 6 years. I have no complaints about the services has provided. He is a great physician and he is very informed on any and every subject, even very remote issues. Joel has given me medical advice that always checks out. Joe is a great physician and they type of doctor I trust my children with.
All the people from the physicians, nurse practitioners, nurses to the staff are so kind and caring. Dr. Joel Biggers is exceptional with my son that has autism. My whole family uses Bigger Family Medicine. Now my sister and her family has …
I was looking for a practice where the care givers actually care about the patients. I was impressed with Justin and was very happy to have found him! However office staff are unpleasant and office manager is very rude and when this was reported to Dr. Joel Biggers I was discharged from the practice!
3 visits so far, called back at my appointment time, saw doctor Biggers each time within about 15-20 mins of my appointment time. I have been very happy. Prior doctor was 1 to 1 1/2 hours behind everyday ! They spend time with each patient. I know they did with me. I am grateful to have them as my doctors.
Terrible admin staff. Rude is an understatement. Went to my appointment and arrived 10 min early. Set in the waiting room for almost an hour. Then they call me back and take blood pressure etc… Then I sit in that room for another 20. Have …
They are okay. I usually had a long wait. I was going to this practice until my insurance changed. They were working at Tampa family health center that accepts medicaid. Once they went into their own practice, they don’t accept any form of …
I horrible place to go if you are sick. they treat you like a child and will not listen only lecture. This so called doctor is rude and obnoxious. I filed a complaint under the Florida Patients Bill of Rights.
Brandi Rhody is hands down the most patient, kind, and caring ARNP I have ever encountered, anywhere. She makes you feel like you are actually being listened to (because you are) and heard when you voice concerns. I seriously recommend her …
The staff and physicians here are all GREAT! They’ve never been anything but respectful, understanding and kind with the horrible exception that is Frank the office manager. You would assume an office manager would be positive, solutions …
Dr Brandi is my favorite!!!! She listens, genuinely cares, and help find the the best solution for YOU! I love how rather than just prescribing you pills and sending you on your way, she tries to get to the root of the problem to see if …
Biggers Family Medicine is by far the most amazing practice! During these complicated times with Coronavirus they have been there to help me and anyone who needs it. If that doesn’t say it all i don’t know what will. The staff is …
Great compassionate doctors who will sit down and give you the time required to see what’s up. Yes there are long waits but that is because they gave the prior patient the same one on one time as you get. Or an emergency. Yes some of the …
We love Dr Biggers Family Medicine. I feel that they truly care for us and listen to us. My only complaint is the wait time at the office and sometimes the wait time scheduling an appointment. That being said I’d rather wait and see one of …
Was given an appointment, to have Covid test. Showed up and was made to wait for about 20 minutes in lobby, while they discussed my appointment. Then told I needed to go somewhere else by the office manager. When I said I had this …
My whole family uses this office. Specifically we see Brandi Rhody. Great office staff, well organized, polite..I’m always pleased when I come here. And Dr. Brandi is great to work with.
Due to change of insurance, my Primary care doctor Dr. Elizabeth Biggers.
She is GREAT! You can have lab work done there also which is a plus. It’s kind of a tacky office but they get things done in a hurry. I’ve had long waits but it’s been worth it.
The doctors are nice and great, however when you need an appt bc you are in pain or anything they can never see you. They told me the next appt isn’t until another 6 weeks and I can’t wait that long, by then the pain is either gone or so worse that I’ll be in the hospital. It’s just very unreliable.
Yesterday was my first appointment. So far, I am extremely impressed. Dr. Elizabeth Biggers is so very down to earth and so easy to talk to. She listens to what you have to say and appears to be genuinely interested. I have several …
Thought I found a new practice after recently relocating to Florida but that was the furthest thing from the truth. My first visit with Justin was great, my visit was timely but it made me feel like I was going to be handled like a person …
I called to make an appointment and the front desk lady, Nancy, had poor phone etiquette. She answered the phone as if it was her personal phone. All she said was “hello”. Her tone was not cheerful at all, she sounded like she didn’t want …
for normal purposes of seeing a general practices, they were great, but they recommended me to go see a specialist about a chronic issue with my eye. i did and they recommended surgery, and i have it scheduled. problem is i need a release …
I have been coming here since 2015 and would come multiple times a year. There has not been a visit when I was actually seen on time. It’s always at least an hour wait in the lobby and then another 30 minutes in the back room where I can …
Hello my son and I have been in Dr Joel and Elizabeths care for at least ten years. We first met when he was working at a local walk in clinic. Since then we’ve experience nothing but amazing care. Until then I had not found a doctor that …
Dr Joel Biggers is my wife’s primary doctor for many years, but in two difficult moments regarding my wife’s health due to surgery by a specialist, he took immediate action and was able to rid my wife of a possible problem that could …
I’ve been seeing Dr. Joel Biggers for over three years and I can say that he is one of the best doctors I’ve ever had. Even though sometimes there is a wait to see him, it’s because he takes all necessary time to be thorough and complete …
I had such an excellent experience visiting Biggers Family Medicine. I am a young person and have not had a primary care visit for years and felt very comfortable. The office is very clean and everyone is so friendly. There is a streamlined …
Established with practice and recent appointments. But when my husband needed a follow-up appointment after being released from the hospital after an accident they REFUSED to set an appointment. Hospital reached out asking if we had a …
Worst experience ever. First- they didn’t tell me on the call that they fixed my appointment with an RN and not the doctor. The ARN didn’t send the blood orders properly and it has been 15 days since i gave my blood but the results are not …
This office WAS my primary care doctor until today. Yesterday, I sustained a head injury. Not knowing the severity, I stopped in at my “primary care” doctor to be checked out. I was refused, told I needed an appointment. I had a large …
Wait time is forever
My appt was 3:40, checked in 3:41. More than 40 minutes passed and still waiting to be seen. Dr. Elizabeth seems to be always behind, it’s not my first time. …
After years of poor service, l am dropping Biggers as my Primary Care Physician. The staff often sounds annoyed by any questions or requests for service. …
Waited an hour and 15 minutes and still wasn’t seen. Save yourself time, money and dignity and go anywhere esle, but here!
Awsome doctors
Zero morals.
Bringing my whole family in.
Best care ever
THEY NEVER ANSWER THE PHONE !
Great office staff!
Terrible wait, about 45 minutes to an hour.
Comfortable and friendly atmosphere.
Great Drs and office staff
The wait is awful. 1 hr 10 min and still counting……………
Been going for a while long time love it
They don’t care about you, only money. Hard pass.
Very weird when they pick up the phone and they take forever to even to make an appointment
I love this place. The girls in the front are great;*) love them….
I love going there when I am there it seems like I am priority
both doctors give you the care and kindness you deserve
They are polite and caring never failed me
Best doctors in the world !! Wouldn’t think of going any where else !!
The wait is atrocious. The longest wait I had here was almost 4 hours. Absolutely ridiculous.
Good doctor’s office, good staff, long wait times.
Been a patient of Dr Joel Biggers for many years. He is amazing.
Love Dr Joel! Bring your friends to a kind and smart healer.
They over book appointments all the time
We arrived for a appointment at 2:30 my mom still here and its 4:19
Very bad office in handling bills. They send me a wrong bill last year and when I contacted them told me to ignore it, now it has gone to collections and they are not helping me with it.
The receptionist Nancy is so rude. she needs to be retrained especially with phone etiquette.
The wait is long.They don’t send your paper work.Even tho they say they send it.Office is small and hot.
I’ve nvr had to wait more then 15 min. Amazing front desk staff and doctors are very good
The rudest most unfriendly front desk staff you could ever find.
Go anywhere but here!
Great Doctors wait is sometimes a bit much but really they take their time and care
Both Dr’s are very kind and caring. I love them as my primary docs!
Dr. Brandy Rhody is amazing!! She listens & always has a solution to the problem.
Front staff is rude and unprofessional. Wait times is ridiculous. I Waited in the back for over an hour before I just left, staff didnt even seem concerned or apologetic.
Don’t waste your time the entire office is incompetent, especially Elizabeth Biggers. You will get better treatment at a veterinarian.
Best doctor in Brandon. Elizabeth is awesome. Staff is attentive and compassionate.
The front staff are rude, I waited an hour and everyone that came in after was seen. It was so unprofessional I left. I couldn’t believe it I came early for my appointment waited and waited after EVERYONE that came in after were seen I couldn’t take it. Unprofessional and rude.
I love Dr Justin he is caring he listens to you when u speak and does his best to get you feeling well he is excellent I’m happy to fine a Dr that cares
My doctor”s office for more than 5 years.
Very professional Doctors and Staff!.
They take time to listen to you and take care of your health issues!
Justin was awesome, he listened, cared and I can’t say enough about him, this was my first visit, office staff not very pleasant.
I searched and searched for a good doctor. Fantastic place. Lost my insurance and still go there as a self pay patient. They go above and beyond.
Very nice doctors and personal I have no complaints they all are great 👍 thanks for your service …
Dr.Biggers is a wonderful doctor he went above and beyond to make sure I recived the treatment I needed. Thank you Dr.Biggers. he will be my primary Dr from now on.
I LOVE THE BIGGERS BUT WHEN THERE NOT IN Dr NATALIE ELLIS IS AWFUL SHE MADE ME WAIT 45 MINUTES IN THE EXAM ROOM EVEN THOUGH WHEN I GOT TO THE DOCTORS THERE WAS NO ONE IN FRONT OF ME . SHE DID NOT EVEN READ MY CHART I WILL NEVER SEE HER AGAIN
Friendly staff, good physicians…but, extremely long wait times of 45min+ regardless of what time you shop up for your “appointment time”.
Been a patient since the beginning…love dr joel and Elizabeth…best dr.’s. Yes it gets busy but the quality of care is the best
Great doctors and staff in very clean if I could I would recommend my whole family you can’t ask for better my health has improved ever since I’ve been coming here last hospital troops
Justin is awesome!!! this is now my new dr for good!!! staff is super friendly and the dr is awesome.
This office cinches down what is wrong with the Healthcare System in the United States of America. Do not go here and do not recommend your family or friends to this “BUSINESS”. Back at square one with a bunch of BS, time and money wasted. …
I really miss Dr Elizabeth Bigger, she was the best at 22 Ave and Osborne. I wish I could go to her new location. They don’t take Amerigroup. Dr. Bigger I miss you.
Went there as a new patient and waited for an hour even though I arrived on time with my paperwork already prepared. I don’t do business or recommend services from health providers who don’t value your time.
Have seen both Dr. Joel and Dr. Elizabeth. They both are very tentative to your needs and will follow through with treatment needed. Staff is very organized and I have found them eager to help with any questions you may have.
Dr.Joel Biggers it’s been my family doctor for more than 9 years.we love his ability to go the extra mile to give the best care possible,to he’s patients.it been a blessing for all of us.
I’m using this platform to inform the patients off Biggers Family Medicine the disappointment information that has come across to me. I have been informed and it has been confirmed as this is public record that Dr. Joel Bigger’s has 2 …
Dr. Jose De la Torre is the best pain management Dr. that I have encounter in the last few years, and the staff is also excellent and very amiable and courteous. The services that the Dr. provide are excellent. Fast service and good location
My mother is Dr. Biggers patient. Our experience with Dr. Biggers and his staff has been excellent. Dr. Biggers is caring and knowledgable. Will recommend 100%.
Love the doctors and nurses here they are very knowledgeable and patient with each patient and I thank you 😊 …
Very busy but wait is not bad u get a buzzer so u can sit in ur car if u want until your turn which is nice not to be subjected to possible sick ppl. Very nice staff and drs the lab is on premises and lab tech is very good
Not a good doctor moved here 5 years ago from ohio and had to get a doc to prescribe my depression meds and he literally accused me of trying to get Xanax even tho I specifically said depression meds not anxiety meds but I still got accused …
Worst Dr office I have been too. And I was reffured here by another physician. Sat in a patient room for and 1 hour and 45 min and never even spoke to a Dr. Asked for a refund for my copay and argued with the office staff for 15 min becuase they thought it wasnt necessary. Our medical field is a effing joke
A local (we live in Brandon) Walk-in Clinic refer us (my wife and me) to Dr Biggers family practice (it was the end of 2011), and finally, we found a one of a kind medical care; friendly environment, knowledgeable treatment, inform …
The office is clean and nice. I like that I can have multiple items taken care of in one visit. My past doctors would only treat one complaint per visit and charged for phone consults. This office also has a lab to draw blood.
Very annoyed with the wait time you have to have to get blood work. You get here extra early in the morning so you don’t have to wait for you in the waiting close to an hour. The initial visit was great you guys were awesome but this second part completely horrible. You over promise under-deliver.
Both Drs are wonderful..
I’m blessed I found them.
The doctors really listen …
Dr. Elizabeth Biggers is great but wow, be prepared to waste your whole day waiting an eternity in the waiting room. And this hasn’t been a 1 time occurance, it has been for every single appointment I’ve gone too, and it seems like I am not alone. Probably time to find somewhere new :/
Dr. Joel and his staff go above and beyond for their patients. I am brand new to the area, he didn’t know me at all, yet treated me with respect and spent several hours working to get my medical needs met. He is very direct and honest, …
I WOULD GIVE 0 ONLY IF I COULD !!!!. This place is so disorganized it puts patient’s lives in danger. They lost my blood specimen, so you would think, they will call you, apologize and do it again. NO! They did not and I doubt they would …
First time visiting today!! I must say that I was truly impressed; the staff was very friendly, efficient and knowledgeable. After searching for some time I can finally say I feel quit settled in my decision regarding a primary care …
The waiting room was full with no seats available. We waited in our car for 2 hours. Our appointment was at 2:40 and we finished at 5pm. The nurse spelled my name wrong on my referrals.
I have been going to Dr. Biggers since they first opened. I have never met a Doctor who would take his time and actually listen to his patient’s. The best bed-side manner ever. I would recommend Dr. Joel Biggers to everyone! The best hands down!!!!!!!!!!!!!!!!
Dr Biggers is the most friendly doctor I ve ever been to see. He really took his time and listened to what I had to say and insured I understood his diagnosis. I m 39 years old and have never gone to a doctor unless I had a real problem …
I made an appointment to establish care as I had moved from another state. The normal doctors didn’t have any appointments available for 2 weeks so the staff gave me a Saturday appointment to see Jesse McAllsiter, a PA. They were very …
I rarely get sick and have had insurance for years but never used my insurance. But last 3 days I’ve had major back, chest and abdomin pain. I am off today and tomorrow. I called around to doctors that my friends’ recommented and from …
OMG!! IF I could rate the male office manager on communication,personalism,discrimination against any person that’s new that step foot into that office;I would!? My insurance was in network call to have an appointment scheduled which was today at 9:40am..I was rejected because previous primary care doctor name on insurance card.
First of all the Doctors are great but the guy in the front office that takes appointments is very rude you try to explain why you need to be seen and for the 5th time in a row the same guy says no appointments are being made until Monday …
Don’t get there early and expect to spend the entire day there. Wait times are incredibly long.
Also any questions you answer online will be repeated multiple times in person, …
I went in there, and waited for at least one and a half hours after my appointment time. After finally seeing the doctor she was rude and even gave me the wrong prescription after discussing which prescription to give me. Her name is REWA …
I lived here for 5 years now and it took me that long to find a dr that I trust. He definitely takes his time with his patients and his office is great. Never had I had an issue here! Couldn’t be happier
Allow me to begin by saying that I could not be more pleased with the care and concern of the entire staff. In semi-medical terms I would be listed as a “frequent flyer” never going more than two weeks at a time without having some serious …
The poor service they offer now that they have grown is unacceptable. My mother has been going there for years. She has several medical issues and recently came down with Covid. She called office and they turned her away because they are booked until
September.
I had my 1st visit w/Dr. Elizabeth Biggers yesterday after my sister recommended her and I couldn’t be more pleased with her and her entire staff. The wait time to see her was a minimal 5 mins (in the waiting room & in the patient room) and …
Don’t waste your time here if you want to save your blood pressure. Staff is completely irresponsible. They don’t prepare properly for new patients. I made an appt a week prior, asked if my insurance was accepted, arrived on time, did …
Dr Elizabeth Biggers is great, she actually listens and seems to care about you as a patient. My primary care physician passed away and I was referred by his office to the BIGGERS Family practice. I’m glad they did because I’m very pleased with the care and attention of the doctor as well as the staff.
I’m familiar with both Joel and Elizabeth. The Mrs was my doctor at another clinic. I hated she left, but now i’m elated to find out she has her own practice with her husband. Both doctors are very nice and actually are interested in your care. And I can say this fro experience in being a patient.
My experience here was not great. I sat in the waiting room for 1 and a half hours b4 getting called to the back. Once i got to the back, they rushed it all. They didnt sit and be thorough with my health. Then they told me that they gonna …
Definitely changing doctor after i called in trying to get a bill squared away. They charged me 2 different Charges for the same Lab test, i have never requested any Lab Tests to be done. The staff and Manager Frank were very rude and …
FIND SOMEONE ELSE! I will start by saying this is by boyfriend’s doctor and not mine. After everything I’ve witnessed him go through over the last 2+ years with this doctor’s office they will NEVER be my physician. Over the past 2 years …
Every time I go to make an appointment it’s never with Elizabeth it’s always with a nurse practitioner. Her schedule is also full for two weeks. Even if you are severely sick the staff always tell you she’s booked. Who knows that they are …
I just have to say if anyone is looking for a Primary Care Physician I highly and without regard recommend Brandi Rhody APRN with Biggers Family Medical. We have used them as our physician for years, usually nothing more then a yearly …
This is the worse medical office I have been so far. The waiting period is about an hour and when we complained, the answer was go and find some other doctor. This is our normal. Well, it is not normal for patients and I hope that people …
Excellent staff. Took time to talk and more importantly listen. Highly recommended.
The most useless medical practice. I’m not even sure who they’re there for. If you are ill and need to see the Dr. they tell you to go to a walk-in clinic because their schedule for the week fills up on Monday mornings. If you want to make …
It is a good place overall.
But the wait to see doctor even with appointment is too long. It is consistently an hour after you check in and before you actually see doctor. 1 hour wasted …
I use to never want a nurse practitioner to see me, but after Brandy. That’s my go to all the time. Very understanding,listens to what going on with you. Also the nurses are great! I absolutely love this office.
Not like more this office when call for my family urgent apoiment for refill prepcription send for emergency every time same result.
I just switched primary care physicians and I couldn’t be happier. Dr. Brandi Rhody Is one of the best doctors I’ve ever met. She pays attention to details and listens to me. I feel like my health care is in great hands and I’m so happy I was recommended to this facility.
I am rating this Doctors office 2 stars because and only because of Linda and Brandi, let me start by saying the front desk staff sucks! They are rude, lack a personality, and far from empathetic. Definitely not a staff that should work in …
Every one in Dr. Biggers office is very nice and helpful. Anytime we have an appointment we never have to wait very long. A special thank you to Troy… helped me so much while my husband was admitted at the hospital and after he was …
My friend recommended Biggers Family Practice a few years ago and they never disappoint. It’s rare that you find an entire office with a great staff like Nancy, Ann and Toya. It’s literally a Family affair being that both Dr’s Joel and …
The staff at Biggers is professional, friendly and caring. We came in as new patients and got in very quickly with our referral. The only pitfall was we had to wait a long time to be seen. The office was packed on a Monday mid-morning. The nurse practitioner was thorough and very in tune to our needs.
OUTRAGEOUSLY LONG PHONE WAIT TIMES. Been trying to schedule an appointment for two days. Only can call during break at work. Spend entire breaks on hold and never get to schedule appointments. NEED A BETTER SYSTEM FOR WORKING PEOPLE TO SCHEDULE APPOINTMENTS!
I moved to Florida last year and found Biggers Family Medicine as it was in network with my health insurance. I called for my annual physical and to establish a primary care physician for myself. I have never been to a physicians office …
I really like Biggers Family Medicine. My primary, Brandi Rhody, is excellent! She listens and she’s caring and compassionate. I never feel as if I’m on an assembly line being shoved through my 15 minutes. Likewise, I’ve met with Elizabeth …
Being new to the area, it was scary trying to find a new PCP. I really lucked out when I found Biggers Family Medicine a couple of years ago. I have never had an issue trying to get an appointment. My medical concerns are handled …
As a new patient here this was one of the best experiences Ive had for family medicine. There was no wait time for my scheduled appointment and everything was very efficient. NP Brandi was awesome!!! I highly recommend her to anyone who …
Joel has been my doctor for the previous 6 years. I have no complaints about the services has provided. He is a great physician and he is very informed on any and every subject, even very remote issues. Joel has given me medical advice that always checks out. Joe is a great physician and they type of doctor I trust my children with.
All the people from the physicians, nurse practitioners, nurses to the staff are so kind and caring. Dr. Joel Biggers is exceptional with my son that has autism. My whole family uses Bigger Family Medicine. Now my sister and her family has …
I was looking for a practice where the care givers actually care about the patients. I was impressed with Justin and was very happy to have found him! However office staff are unpleasant and office manager is very rude and when this was reported to Dr. Joel Biggers I was discharged from the practice!
3 visits so far, called back at my appointment time, saw doctor Biggers each time within about 15-20 mins of my appointment time. I have been very happy. Prior doctor was 1 to 1 1/2 hours behind everyday ! They spend time with each patient. I know they did with me. I am grateful to have them as my doctors.
Terrible admin staff. Rude is an understatement. Went to my appointment and arrived 10 min early. Set in the waiting room for almost an hour. Then they call me back and take blood pressure etc… Then I sit in that room for another 20. Have …
They are okay. I usually had a long wait. I was going to this practice until my insurance changed. They were working at Tampa family health center that accepts medicaid. Once they went into their own practice, they don’t accept any form of …
I horrible place to go if you are sick. they treat you like a child and will not listen only lecture. This so called doctor is rude and obnoxious. I filed a complaint under the Florida Patients Bill of Rights.
Brandi Rhody is hands down the most patient, kind, and caring ARNP I have ever encountered, anywhere. She makes you feel like you are actually being listened to (because you are) and heard when you voice concerns. I seriously recommend her …
The staff and physicians here are all GREAT! They’ve never been anything but respectful, understanding and kind with the horrible exception that is Frank the office manager. You would assume an office manager would be positive, solutions …
Dr Brandi is my favorite!!!! She listens, genuinely cares, and help find the the best solution for YOU! I love how rather than just prescribing you pills and sending you on your way, she tries to get to the root of the problem to see if …
Biggers Family Medicine is by far the most amazing practice! During these complicated times with Coronavirus they have been there to help me and anyone who needs it. If that doesn’t say it all i don’t know what will. The staff is …
Great compassionate doctors who will sit down and give you the time required to see what’s up. Yes there are long waits but that is because they gave the prior patient the same one on one time as you get. Or an emergency. Yes some of the …
We love Dr Biggers Family Medicine. I feel that they truly care for us and listen to us. My only complaint is the wait time at the office and sometimes the wait time scheduling an appointment. That being said I’d rather wait and see one of …
Was given an appointment, to have Covid test. Showed up and was made to wait for about 20 minutes in lobby, while they discussed my appointment. Then told I needed to go somewhere else by the office manager. When I said I had this …
My whole family uses this office. Specifically we see Brandi Rhody. Great office staff, well organized, polite..I’m always pleased when I come here. And Dr. Brandi is great to work with.
Due to change of insurance, my Primary care doctor Dr. Elizabeth Biggers.
She is GREAT! You can have lab work done there also which is a plus. It’s kind of a tacky office but they get things done in a hurry. I’ve had long waits but it’s been worth it.
The doctors are nice and great, however when you need an appt bc you are in pain or anything they can never see you. They told me the next appt isn’t until another 6 weeks and I can’t wait that long, by then the pain is either gone or so worse that I’ll be in the hospital. It’s just very unreliable.
Yesterday was my first appointment. So far, I am extremely impressed. Dr. Elizabeth Biggers is so very down to earth and so easy to talk to. She listens to what you have to say and appears to be genuinely interested. I have several …
This Doctors office is amazing from the doctors down to the front desk staff, and call center! They are awesome!
Thought I found a new practice after recently relocating to Florida but that was the furthest thing from the truth. My first visit with Justin was great, my visit was timely but it made me feel like I was going to be handled like a person …
I called to make an appointment and the front desk lady, Nancy, had poor phone etiquette. She answered the phone as if it was her personal phone. All she said was “hello”. Her tone was not cheerful at all, she sounded like she didn’t want …
for normal purposes of seeing a general practices, they were great, but they recommended me to go see a specialist about a chronic issue with my eye. i did and they recommended surgery, and i have it scheduled. problem is i need a release …
I have been coming here since 2015 and would come multiple times a year. There has not been a visit when I was actually seen on time. It’s always at least an hour wait in the lobby and then another 30 minutes in the back room where I can …
Hello my son and I have been in Dr Joel and Elizabeths care for at least ten years. We first met when he was working at a local walk in clinic. Since then we’ve experience nothing but amazing care. Until then I had not found a doctor that …
They are a great practice,
They’re busy because they take the time to care for there patients,so the wait time doesn’t bother me as …
Dr Joel Biggers is my wife’s primary doctor for many years, but in two difficult moments regarding my wife’s health due to surgery by a specialist, he took immediate action and was able to rid my wife of a possible problem that could …
I’ve been seeing Dr. Joel Biggers for over three years and I can say that he is one of the best doctors I’ve ever had. Even though sometimes there is a wait to see him, it’s because he takes all necessary time to be thorough and complete …
I had such an excellent experience visiting Biggers Family Medicine. I am a young person and have not had a primary care visit for years and felt very comfortable. The office is very clean and everyone is so friendly. There is a streamlined …
Established with practice and recent appointments. But when my husband needed a follow-up appointment after being released from the hospital after an accident they REFUSED to set an appointment. Hospital reached out asking if we had a …
Worst experience ever. First- they didn’t tell me on the call that they fixed my appointment with an RN and not the doctor. The ARN didn’t send the blood orders properly and it has been 15 days since i gave my blood but the results are not …
This office WAS my primary care doctor until today. Yesterday, I sustained a head injury. Not knowing the severity, I stopped in at my “primary care” doctor to be checked out. I was refused, told I needed an appointment. I had a large …
Wait time is forever
My appt was 3:40, checked in 3:41. More than 40 minutes passed and still waiting to be seen. Dr. Elizabeth seems to be always behind, it’s not my first time. …
After years of poor service, l am dropping Biggers as my Primary Care Physician. The staff often sounds annoyed by any questions or requests for service. …